User guide
Installing the i2050 Software Phone 30
Internet Phone User Guide Nortel Networks
Installation Privileges
As documented in the i2050 Help system, installation of the i2050 Software
Phone on Windows 2000 requires the installer be either:
• An administrator
• A Power User with elevated privileges
Installation uses a two step process where the installation first (step 1) extracts
itself from the self-extracting setup.exe provided; and then (step 2) runs the
actual installation. Using “Run As…” to provide temporary administration
privileges for setup.exe is not sufficient. In the case of “Run As…” administrator
execution of the self-extraction operation (step 1) will run in a different user
context (administrator) than the actual installation (step 2) (the user context). This
will result in the application failing to install.
To elevate installation privileges on Windows 2000:
• Go to WINNT\system32\gpedit.msc
• Change "Computer Configuration -> Administrative Templates -> Windows
Installer -> Always install with elevated privileges" to Enabled
• Change "User Configuration -> Administrative Templates -> Windows
Installer -> Always install with elevated privileges" to Enabled
Temporary Disk Space Requirements
During installation the i2050 unpacks and installs from a temporary location(s).
Files in these temporary locations are deleted after the installation is complete.
The temporary locations are specified by Windows environment variables: TEMP
and TMP. Space required for the various unpacking and installing activities is
roughly 120 Meg.
If you are experiencing installation failure due to insufficient space you need to:
• Obtain more free space on the installation and/or TEMP/TMP drive
• And/or point the TEMP and TMP valiables to another drive
• And/or install the i2050 to another drive.