User guide

Installing the i2050 Software Phone 42
Internet Phone User Guide Nortel Networks
Troubleshooting
Application fails to install
Symptom: During installation the following error message appears:
Error 1931: The Windows Installer service cannot update the system file
<filename>
Description: You are trying to install i2050 Software Phone on an outdated
version of the operating system.
Action: To fix the problem, you may have to upgrade your operating system.
Check the Hardware and Software Requirements section of this document for the
information on supported operating system releases.
Application fails to connect
If the application fails to connect properly, use the following table to correct the
problem.