User guide

Basic Functions of the i2050 Software Phone 46
Internet Phone User Guide Nortel Networks
Basic Functions of the i2050 Software Phone
The following section provides a brief description of how to use the graphical
user interfaces of the i2050 to perform basic functions. More detailed information
is available in the i2050 Help Contents. See page 27 to see how to access the
i2050 Help Contents.
User Interface Options
There are three user interface options available on the i2050. They are:
• The Primary User Interface
• The System Tray Interface
• The Local Directory Interface
These interfaces are designed to accommodate a wide variety of users,
regardless of their preferences in working with Windows tools. For more detailed
information about using all of the i2050 functions, see the i2050 Help Contents.
Primary Interface – The i2050’s Primary User Interface provides call control and
access to other network services. The display area and application buttons are
mapped directly from the i2004 Internet Telephone; therefore knowledge of one
interface is directly portable to the other, reducing training costs.
• The default presentation of this interface shows operational trays retracted.
In this mode the user can operate most features. Calls can be answered or
made by pressing the green off-hook button. In this mode the call server will
select the line to answer or engage. The user can also hang up, hold, retrieve
from hold, mute, adjust volume and access network services such as voice
mail.
• The Lines Tray shows up to six lines or feature buttons provisioned for the
phone by the call server. The status of each line is illustrated by a graphic
icon. The line is labeled based on its call manager provisioning information.
• The Number Pad Tray provides a graphic keypad to dial numbers with a
mouse. In all tray selections numbers can also be dialed by using the
computer keyboard numbers.
• The Combo Tray combines the Line Tray and the Number Pad Tray, but
hides the line state icons.
• The Local Directory Quick Access Trays maintain lists of quick dial, redials
and callers. Ten of the items in these lists can be viewed and dialed directly
from the Quick Access Trays.