User guide

Basic Functions of the i2050 Software Phone 48
Internet Phone User Guide Nortel Networks
System Tray Interface – The i2050 System Tray Interface allows much of the
application’s functionality to be operated from the Windows System Task Tray.
This allows the user to operate the i2050 without interrupting their workflow. For
example, the user can answer an incoming call from the System Tray without
launching the Primary User Interface.
Easy access to the Local Directory’s Quick Dial, Redial and Caller lists is
provided by fly-out menus.
Local Directory Interface -- The i2050’s Directory Interface allows the user to
maintain a personal directory for placing calls. The directory may be stored with
the i2050 itself (by default in a local file named Directory.mdb); or linked to
external directories. Linking to LDAP, Outlook, Windows Address Book (WAB)
and ACT! directory types is supported.
Users can create, modify and delete entries in the local directory and may copy
entries from external directories, the redial list and the caller lists into the local
directory (select an entry, right click and select Add to Local Directory …).
Directory lists can be “filtered” in simple or complex ways; for example, to show
people whose last name starts with ‘B’ and work for ‘Nortel Networks.’
Ten items from each of the Quick Dial, Caller List ad Redial List are also
viewable from the Primary User Interface and the System Tray Interface.
The Quick Dial list is a shortcut to entries stored elsewhere (in the local directory
or in an external directory). The Callers list and Redial list are stored as lists
within the i2050’s directory storage file.
Calls can be made by selecting a contact entry and then:
• right clicking and selecting which of the contact’s numbers to call; or by
• pressing the call function at the top of the directory window.