User guide

Basic Functions of the i2050 Software Phone 51
Internet Phone User Guide Nortel Networks
Multiple Line Appearances
The i2050 Software Telephone includes six programmable buttons for multiple
telephone lines and line appearances that can be updated by your system
administrator. Each unique line and appearance for that line has a dedicated
button assigned to it using the programmable LINE buttons. Line button labels
display the associated phone number.
The i2050 Software Telephone allows for multiple appearances of the same
telephone line. You can have two line appearances of your primary directory
number to facilitate call handling (see Figure 18). This feature prevents your
callers from reaching busy signals when you are on another call, and it functions
like Call Waiting. Caller ID is available on your additional line so you will know
who is calling before you interrupt your current call. Now you can choose to pick
up the call, conference it into your current call, or ignore it and allow your caller to
be forwarded to your voicemail!
A single telephone line that is established as a Multiple Appearance Directory
Number (MADN) can appear on multiple phones, making call sharing easier to
manage in a busy office. MADN lines will display the same label across all
terminals that share the line.
Figure 18
6135559654
6135559870
6135559870
6135559654 10/06 03:23pm
Inspect Forward DND
–
2 line appear
ances
of Primary
Directory Number
MADN