User guide

Basic Functions of the i2050 Software Phone 58
Internet Phone User Guide Nortel Networks
TAPI Enabled Applications
Applications which use Microsoft’s TAPI interface to control telephony devices
can be used with the i2050 Software Phone. TAPI enabled applications can use
the i2050 Software Phone’s TAPI Service Provider (TSP) to make, answer, hold,
un-hold and clear calls.
As described below in more detail, to use TAPI enabled application with the
i2050 the user must:
• Ensure the i2050 TSP is installed
• Select a physical location (country and area code)
• The i2050 Software Phone must be running before the TAPI enabled
application can use the i2050 TSP.
Ensure the i2050 Telephony Provider / Driver (TSP) is Installed
Go to the list of installed TAPI Service Providers.
• Windows 2000: TSP’s are called “telephony providers”. The TSP list is
found in Settings –> Control Panel –> Phone and Modem Options; under
the Advanced tab.
• Windows 98: TSP’s are called “telephony drivers”. The TSP list is found in
Settings –> Control Panel –> Telephony; under the Dialing Properties
button.
In the list of installed providers/drivers look for the i2050 TSP which is called
“Nortel Networks i2050 Software Phone Telephony Service Provider”.
• This entry is added to this list by default during i2050 installation.
• If the i2050 TSP is present then it does not need to be installed (added).
If the i2050 TSP is not present in this list then press the Add… button.
Next, select the Nortel Networks i2050 Software Phone Telephony Service
Provider on the resulting dialogue and press the Add… button.