User guide

Basic Functions of the i2050 Software Phone 60
Internet Phone User Guide Nortel Networks
TAPI Example - Microsoft Outlook
Consult Outlook documentation for details on the use of Microsoft Outlook. This
section uses Outlook as an example of configuration and operation of a typical
TAPI enabled application.
To place a call from Outlook:
• Select Contacts within Outlook
• Select a contact and right click; then select Call Contact…
• If this is the first time using the i2050 as the dialer for this application; or if
another TSP was being used previously then:
o Press the Dialing Options… button on the New Call dialogue.
o The Dialing Options Dialogue contains a “Connect Using Line”
combo box. In this box use the drop-down menu to select “i2050
Software Phone”.
o Note: This drop-down list typically shows only 2 entries initially, so
the user must scroll down to see the i2050 Software Phone entry.
o Note: If the i2050 Software Phone is not in the “Connect Using List”
then ensure the i2050 telephony provider/drive is installed (see
above).
• Press Start Call to make a call
o Note: if the Start Call button is not enabled, then ensure the i2050
telephony provider/drive is installed (see above).
• Press End Call to end the call