IP Telephony Contact Centers Mobility Services T3 (IP) Comfort connected to Integral 5 Benutzerhandbuch User’s guide Manual de usuario Manuel utilisateur Manuale d’uso Gebruikersdocumentatie
Contents Familiarize yourself with your telephone Important notes ......................................................................................................... 4 Your T3 (IP) Comfort at a glance .............................................................................. 9 All keys at a glance ................................................................................................. 10 Basic rules of operation .............................................................................
Contents Menu overview ......................................................................................................131 Troubleshooting .....................................................................................................134 Index ......................................................................................................................
Familiarize yourself with your telephone Important notes Familiarize yourself with your telephone Which systems can you connect your telephone to? Important notes This telephone is only intended to be connected to Avaya PBX systems. It must not be connected directly to a PSTN. Declaration of conformity (T3) We, Avaya GmbH & Co.
Familiarize yourself with your telephone Important notes When using links and DSS modules: This link / DSS module is intended for connection to T3 IP telephones and meets the fundamental requirements of EC directive 1999/5/EC (Radio and Telecommunication Terminal Equipment, R&TTE). The design of this link / DSS module makes it suitable for use with T3 IP telephones only. If any problems occur during operation, please first contact your specialist dealer or your system administrator.
Familiarize yourself with your telephone Important notes User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.
Familiarize yourself with your telephone Important notes Repairs The telephone set may only be opened or repaired by qualified technicians. Do not open the telephone yourself. This could otherwise result in damage to the telephone, making it inoperable. What you should definitely read You should definitely read the following sections. These sections explain all the parts of your telephone. You will find out how to use your telephone. Overview of your telephone (→ p. 9) Basic rules of operation (→ p.
Familiarize yourself with your telephone Important notes Dispose of waste equipment properly - the environment will thank you for it Waste electrical and electronic equipment bearing this symbol may contain substances that are dangerous to humans and the environment. For this reason, you must not dispose of such equipment together with unsorted municipal (domestic) waste.
Familiarize yourself with your telephone Your T3 (IP) Comfort at a glance Your T3 (IP) Comfort at a glance 1 2 3 4 5 6 7 8 9 10 11 12 Display Level-switching key for display keys Clear key Arrow keys for navigating within the display OK key Escape key Cover with alpha keypad underneath Digit keys with letters Function keys (some of them with LEDs) Volume/contrast keys Call display Display keys for destinations, functions, partners and lines 9
Familiarize yourself with your telephone All keys at a glance All keys at a glance ... Digit keys with letters: For dialling call numbers and entering codes. The alphabetic labelling allows you to dial with letters (vanity numbers). Star and hash: For special functions Escape: Ends the current connection during a call, and also cancels entries (the next higher menu level then appears on the display). Clear: Deletes the character above the marker.
Familiarize yourself with your telephone Basic rules of operation You can select and use most of the functions from the menu. To make operation easier, you can assign frequently used functions to the function keys. Some keys are already assigned functions when the phone is delivered. Basic rules of operation Selecting functions from the menu Press the "Menu" function key. or scroll to the desired menu item. Confirm your selection. The selected function is displayed. In many cases a submenu also appears.
Familiarize yourself with your telephone Basic rules of operation What is shown on the idle display? The idle display shows: • • • • • Your name and call number Weekday, date and time Assignment of display keys The display key level Status messages where applicable Status messages When required, your telephone will display additional text in the idle display. This happens when there is important information for you (e.g. new entry in the call list) or you have activated special functions (e.g.
Familiarize yourself with your telephone Basic rules of operation Display keys in several levels The first level display keys can be allocated to partners, lines or any other functions as required. Normally, you will see the first level displayed. You can assign destinations to display keys in other levels. You can change between the levels using the "Switch level" key. The level tabs show you which level is in use. Level 2 is active in the illustration. Press this key.
Familiarize yourself with your telephone Basic rules of operation Entering text Your telephone has its own keypad with letter keys (→ p. 9). The keys are arranged in a similar manner to a computer keyboard. The default layout corresponds to the letters printed in white on the keys. • For upper case letters, the shift key (up arrow) must be held down. • Special characters are shown in blue. For special characters, the Alt key must be held down.
Familiarize yourself with your telephone Putting the telephone into service (T3 IP only) Please read and follow the following instructions regarding the commissioning of an IP telephone. Putting the telephone into service (T3 IP only) Contents Inhalt Connecting the telephone and logging in (T3 IP only) (→ p. 16) Modifying language for the log-in procedure and IP settings (→ p. 16) Logging off from telephone (→ p. 17) Note • IP-specific settings (→ p. 103) are described in separate sections.
Familiarize yourself with your telephone Putting the telephone into service (T3 IP only) Connecting the telephone and logging in (T3 IP only) After connecting the unit to the LAN (Local Area Network) and to the power supply (only if the telephone is not powered via the LAN), the telephone software will first be activated and after that a search for a gatekeeper (responsible for access authorisation) will start automatically. A gatekeeper will normally be found.
Familiarize yourself with your telephone Putting the telephone into service (T3 IP only) Logging off from telephone When you want to log off from the telephone again: Press the "Menu" function key. Scroll to the Log off menu item. Confirm your selection. You are now logged off from this telephone. Another user can now log on.
Making calls as usual Answering calls Making calls as usual You can lift the receiver and speak with the caller in the normal way. Answering calls If another subscriber within your system receives a call, you can divert the call to your phone (pick-up call). It is also possible to answer calls using the handsfree key and then to telephone with the receiver on-hook. You can set your telephone to activate handsfree mode automatically when it receives an internal call.
Making calls as usual Answering calls If you receive a call Your telephone rings. The call is shown in the display. Lift the handset. Notes i • Telephoning without the receiver: Press the "Handsfree/Monitoring" function key. • You will be shown the number or name the caller dialled, e.g. when you receive a diverted call. • If you do not want the caller to hear what is being said at your end, press the "Mute" key. The opposite party will be able to hear you again after pressing this key again.
Making calls as usual Answering calls Call during a programming procedure You receive a call but want to finish what you are doing on your telephone first. You are programming your phone. A call arrives. Scroll to the Place call on hold menu item. Confirm your selection. You can continue with your programming. After completion, the held call will be shown. Call forwarding You receive an external call and wish to divert the call to the call forwarding stations: Scroll to the Transfer menu item.
Making calls as usual Calling someone You can use the telephone as usual within and outside your telephone system: Dial the internal extension number or external call number directly. Calling someone You can use the display keys to dial the five most recently called numbers again (redial) and to dial frequently used call numbers. If you cannot reach an external number, you can have the number redialled automatically up to 10 times.
Making calls as usual Calling someone Making calls within your telephone system ... Enter the call number. Lift the handset. Notes i • You can, of course, lift the receiver first and then dial the number. However, in this case you will not be able to correct an input error. • If you have switched Direct dial (→ p. 86) off, you cannot correct input errors before dialling. Calling outside your telephone system Enter external line code, e.g. 0. ... Enter number. Lift the handset.
Making calls as usual Calling someone Presenting yourself with specified call numbers If your system is configured to do so, every time you make an outside call you can select the number you want to present to the call recipient. This is called Calling Line Identification Presentation (CLIP). This could be your ’service’, ’head office’ or ’workshop’ number, for example. The number you want to dial is displayed. Scroll to the menu item with the desired group number, e.g. dial with 987654321.
Making calls as usual Calling someone Redial You can redial one of the last external numbers called. Press the "Redial" function key. Scroll to the desired number, e.g. 06975051234. Lift the handset. Note i • If you selected a special number to present to the call recipient, this will also be used for redial. Redialling a call number The external number dialled is busy. Scroll to the Automatic redial menu item. Confirm your selection. Replace the handset.
Making calls as usual Calling someone Deleting automatic callback In the status menu: Scroll to the Auto callbackmenu item. Confirm your selection. Callback, line You want to make an external call but all the exchange lines are busy. The information message "No free line" appears. Press the "Callback line" function key. Replace the handset. As soon as a line becomes free, your telephone will ring and the "Callback line" display will appear.
Making calls as usual Calling someone Anonymous call Lift the handset. Scroll to the Anonymous callmenu item. Confirm anonymous calling. Your number will not be transmitted to the called party for your next external call. Note i • Anonymous calling must be supported by your network operator. Direct access tone dialling (DTMF) Digit key operations are automatically transmitted as tones during an existing external call.
Making calls as usual Establishing several connections You can accept another call while you are already making a call (Second call (→ p. 86)). You can speak with several parties alternately and switch back and forth between them as desired. Establishing several connections You can speak with two callers simultaneously (three-party conference). You can include a new participant directly in the conference or call via "Refer-back" to speak privately beforehand.
Making calls as usual Establishing several connections Consultation during a call (Refer-back) During a call: Press the "Refer-back" function key. The caller waits and cannot hear what you say. ... Enter the number you wish to refer back to. Carry out refer-back call. Press the "Refer-back" function key again. The refer-back call is ended and you can speak again to the first caller.
Making calls as usual Establishing several connections Forwarding a second caller If you receive a call during an existing call, e.g. from 06975058: Scroll to the Call from 06975058 menu item. Confirm your selection. You are connected to the additional caller. The first caller is now on hold and cannot hear your other conversation. Now you want to forward the additional caller, e.g. to call number 1234: Press the "Refer-back" function key.
Making calls as usual Establishing several connections Conference - connecting a party to a call using refer-back During a call (e.g. with 06975058): Press the "Refer-back" function key. The opposite party is put on hold. ... Enter number of second conference participant. You can set up the conference once you are connected to this subscriber. Scroll to the Conference with 06975058 menu item. Confirm your selection. Notes i • Any participant can switch out of the conference. Replace the handset.
Making calls as usual Establishing several connections Conference, ending During the conference: All participants: Replace the handset.
Making calls as usual Making calls without the handset You can activate the loudspeaker of your telephone in order to hear the caller without having to use the handset. Making calls without the handset You can also make a call using the handsfree function. You do not need to pick up the receiver in that case. You can also activate handsfree during a call and then continue the conversation with the receiver on-hook. Contents Inhalt Listening to the opposite party over the loudspeaker (monitoring) (→ p.
Making calls as usual Making calls without the handset Listening to the opposite party over the loudspeaker (monitoring) While telephoning with the handset off-hook: Press the "Monitoring/Handsfree" function key (LED goes out). You can then hear the caller through the built-in loudspeaker. i Note • The desired loudspeaker volume can be set using the keys "+ und "-. • You can switch off the loudspeaker while monitoring by pressing the "Handsfree/ monitoring" function key twice (LED goes out).
Making calls as usual Making calls without the handset Handsfree - ending a call While you are telephoning handsfree with the receiver on the hook: Press the "Monitoring/Handsfree" function key (LED goes out). Note i • You can also end the call with the Escape key.
Making calls with ease Using the call list Making calls with ease If you do not answer an external call, the caller’s number will be stored in the call list together with the time and date of the call. You can display this list at any time and return calls to the subscribers entered in it. Using the call list You can also have other entries made in the call list, e.g. internal calls or conversations with external callers. The list contains the ten most recent entries.
Making calls with ease Using the call list Symbols in the call list Examples of an entry in the call list: ! 06975056666 i-Wagner 14 i-Liszt Bach Th 12.06. 17:13 12.06. 16:34 We 11.06. 08:21 7505606 0691234567 2* 11.06. 07.55 We 11.06. 06:31 ! 06975056666 Clark iWe 11.06.
Making calls with ease Using the call list Selecting an entry from the call list Press the "Call list" function key. Scroll to the desired entry, e.g. 0069123456. Lift the handset. Notes i • If both the name and number of the caller are stored in the phone book, the name of the caller will be shown in the call list instead of the number. • If you want to return a call to a caller from the call list and a connection is made, the entry in the call list will be deleted automatically.
Making calls with ease Using the call list Deleting entries automatically You can set call list entries to be deleted automatically after a certain time. You can protect individual entries from being deleted. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Applications menu item. Confirm your selection. Scroll to the ... delete after: menu item. The right window margin shows the time after which new call list entries will be automatically deleted.
Making calls with ease Using the call list Additional entries in the call list You can set additional entries to be made in the call list. • Internal calls which you do not take: Menu: Settings > Applications > Int. call list " • Conversations you have had with external callers: Menu: "Settings > Applications > Call list " • The number that the caller dialed: Menu: "Settings > Applications > Call display A B" • Receiving calls with call divert set up: Menu: "Settings > Applications > Call display RUL".
Making calls with ease Routing calls You can route incoming calls to another extension. You can set this up both for your own and other telephones. Routing calls You can also route calls to your telephone. In all these variants, you can choose • whether this should always take place, • only if the telephone is busy • or only if the telephone is not answered within a specified time period. You can arrange to have incoming calls signalled on both your own phone and another, external phone, e.g.
Making calls with ease Routing calls Diverting calls for your telephone Press the "Call diversion" function key. Enter the call number to which you would like calls to be diverted, e.g. to 1234. If it is an external number, you will also have to add an external line code (usually "0") in front of it. Scroll to the immediately (after time, on busy) menu item. Confirm your selection. The status indication Divert to 1234- appears in the display.
Making calls with ease Routing calls Routing calls to your telephone Press the "Menu" function key. Scroll to the Call divert menu item. Confirm selection. Scroll to the Follow me here menu item. Confirm selection. Enter the internal number of the subscriber for whom you want to set up call routing to your own telephone, e.g. from 1234. Scroll to the immediately (after time, on busy) menu item. Confirm selection. The following status appears in the display Route from 1234-.
Making calls with ease Routing calls Diverting calls for another telephone* Press the "Menu" function key. Scroll to the Call diversion menu item. Confirm your selection. Scroll to the Divert for menu item. Confirm your selection. Enter the internal number of the subscriber for whom you want to set up call diversion to your own telephone, e.g. from 1234. Accept the entry. Enter the internal or external call number of the subscriber to whom the calls are to be diverted, e.g. 4712.
Making calls with ease Routing calls Signalling calls on two telephones (twinning) Press the "Menu" function key. Scroll to the Call divert menu item. Confirm selection. Scroll to the Route to menu item. Confirm selection. ... Enter the external line code (usually "0") and external number of the phone you want to ring when a call is received, e.g. 0012341234. Scroll to the Twinning menu item. Confirm selection. The following status appears in the display twinning 0012341234.
Making calls with ease Routing calls Changing call divert/twinning remotely* You can call your telecommunications system from outside to set up or change call diversion or twinning for your telephone or for other telephones. This is possible from any telephone with DTMF suffix dialling. Calling the telecommunications system (telecommunications system connection) Dial the phone number of your telecommunications system, e.g. 069 7505, from the external telephone.
Making calls with ease Routing calls b) Routing calls from an internal subscriber (Route from, follow-me) Press Star, 70. Enter the dial code for the call diversion option, e.g. 1. Dial codes for call routing variations: 1 = immediately - 2 = on no answer - 3 = on busy Enter the two- to four-digit internal number for the subscriber from whom the calls are to be routed. You hear the acknowledgement tone. c) Deactivate call divert/twinning Press the hash key and then 70 for "Route from".
Making calls with ease Routing calls Bundle diversion* The various exchange lines to your telephone system are grouped into so-called bundles. You can divert all calls arriving via a particular bundle (e.g. 7505-0) to an external destination. Press the "Menu" function key. Scroll to the Call diversion menu item. Confirm your selection. Scroll to the Bundle 1 (2,3, ...) menu item. Confirm your selection. ... Enter the external number to which all calls via this bundle are to be diverted, e.g. 069392751.
Making calls with ease Using the phone book The phone book consists of a central and a personal section. Using the phone book You can store up to 100 individual numbers with names in your personal phone book; these will only be available from your telephone. You can then dial these numbers quickly and easily. You can modify personal phone book entries yourself. Up to 800 numbers and names can be stored in the central phone book; these are available to all users.
Making calls with ease Using the phone book Entering a new number in your individual phone book Press the "Phone book" function key. Scroll to the New indiv. entry menu item. Confirm your selection. The next free code number will be automatically entered as the destination. ... Enter the call number. Confirm the number. ... Enter the name. Confirm the name and add the complete entry to the personal phone book.
Making calls with ease Using the phone book Editing entries in the phone book Press the "Phone book" function key. ... Enter one or more first letters of the name until the desired subscriber is shown. Confirm your selection. Scroll to the Edit menu item. Confirm your selection. Edit the number. Confirm your selection. Edit the name. Accept new settings. Notes i • Call numbers you have stored in the phone book without a name can be found there under the name " " (space).
Making calls with ease Using the phone book Saving a call list entry in the phone book Press the "Call list" function key. Scroll to the desired entry, e.g. 0069123456. Confirm your selection. Scroll to the Phone book entry menu item. Confirm your selection. ... Enter a name for this number if required. Save in phone book. Note i • If you have entered a number without a name, you can edit the entry later and save it under a name.
Making calls with ease Setting reminders (appointments) You can have your telephone remind you of important appointments. You can enter and be reminded of up to three appointments. You can select whether you want to be reminded once, on several days or every day. Setting reminders (appointments) At the time of the appointment, a signal tone sounds and the message you have entered for the appointment appears on the display. You can delete entered appointments one by one for specific times.
Making calls with ease Setting reminders (appointments) Viewing an appointment Press the "Appt." function key. All the set appointments will be shown. Entering an appointment for today Press the "Appt." function key. All the set appointments will be shown. Scroll to the -.-.-:- menu item. Confirm your selection. Scroll to the Today menu item. Confirm your selection. Enter the time in the form "hours minutes" with no spaces, e.g. "1450" for 14:50 hrs. Scroll to a standard text if required.
Making calls with ease Setting reminders (appointments) Entering a one-off appointment Press the "Appt." function key. All the set appointments will be shown. Scroll to the -.-.-:- menu item. Confirm your selection. Enter the date and time in the form "day month hours minutes" with no spaces, e.g. "04081450" for 4 August at 14:50 hrs. Scroll to a standard text if required. Confirm selection if required. ... Enter or add any desired text. Accept the whole text.
Making calls with ease Setting reminders (appointments) Entering a recurring appointment Press the "Appt." function key. All the set appointments will be shown. Scroll to the -.-.-:- menu item. Confirm your selection. Scroll to the Recurring appointment menu item. Confirm your selection. You are shown all the days of the week in abbrieviated form for which the recurring appointment applies. Select day of week if required to change standard setting. Confirm your selection.
Making calls with ease Setting reminders (appointments) Switching off appointment signal Your telephone reminds you with a signal tone at the set appointment time. Scroll to the corresponding appointment, e.g. Appointment 1 A message text will appear if one has been entered. Confirm the appointment. The signal tone stops and the appointment reminder will be deleted in the display. Deleting an appointment Press the "Appointments" function key. Scroll to the appointment you want to delete.
Making calls with ease Viewing charges* During a call, you can view the currently incurred charges in the local currency or in euros. Viewing charges* You can view the charges for the most recent call. All call charges incurred since the last reset are stored and totalled in your telephone system for each user. You can examine the charges for each user and each line separately. Furthermore your telephone system can also record and total the call charges separately for single projects or for private calls.
Making calls with ease Viewing charges* Viewing the charges for the last call* Press the "Menu" function key. Scroll to the Charges menu item. Confirm your selection. Viewing the total charges for a subscriber* Press the "Menu" function key. Scroll to the Charges menu item. Confirm your selection. Scroll to the Total subs. menu item. Load the charge display. Enter user extension number, e.g. 19. Viewing the total charges for a line* Press the "Menu" function key. Scroll to the Charges menu item.
Making calls with ease Viewing charges* Deleting call charges* Press the "Menu" function key. Scroll to the Charges menu item. Confirm your selection. Select the charge display you want to clear: e.g. scroll to the Total charges menu item. Load the charge display. Scroll to the Delete call charges menu item. Delete the charges. Switching the charge display to local currency* Press the "Menu" function key. Scroll to the Charges menu item. Confirm your selection.
Making calls with ease Locking the telephone You can protect your telephone against unauthorized use by locking it with a PIN (personal identification number). You can enter this PIN yourself and change it at any time. Locking the telephone The following functions are still available when the phone is locked: • Answer all calls • Dial internal call numbers Contents Inhalt Changing the PIN (Personal Identification Number)* (→ p. 61) Locking the telephone (→ p. 61) Unlocking the telephone (→ p.
Making calls with ease Locking the telephone Changing the PIN (Personal Identification Number)* Press the "Lock" function key. Scroll to the Set PIN entry. Confirm your selection. ... Enter the current four-digit PIN. ... Enter the new four digit PIN. Notes i • The default setting for the PIN is "0000". • If you make a mistake when entering your PIN: press the Escape key and start again from the beginning. Locking the telephone Press the "Lock" function key. Scroll to the Lock telephone menu item.
Making calls with ease Sending and receiving messages If a subscriber in your system does not answer the phone or the line is busy, you can send a text message. Text messages can only be received by telephones equipped with a display. A maximum of 10 messages can be accepted. Sending and receiving messages You can also make announcements to subscribers in your telephone system via the loudspeakers fitted in the telephones. You can address individual subscribers, a selected group or all subscribers.
Making calls with ease Sending and receiving messages Viewing and deleting received text messages Scroll to the message in the status menu. You will be shown the sender and the message, e.g. Miller: Coffee. Delete the message. Note i • An alert tone sounds when a message arrives. • If you do not want to delete a message, you can quit the message with the Escape key. Writing and sending your own text message Press the "Message" key. ... Enter the desired text. Confirm the text. Enter call number, e.g.
Making calls with ease Sending and receiving messages Selecting prepared text message and sending to all subscribers Press the "Message" key. Prepared messages will be displayed. Scroll to the desired text, e.g. Meeting. Confirm your selection. ... Change or add to the message in the usual way if required e.g. to include a name or time. Scroll to the Message to all menu item. The message to all subscribers will be sent immediately.
Making calls with ease Sending and receiving messages Announcement Lift the handset. Scroll to the Announce menu item. Confirm your selection. Select who you want to send the announcement to, e.g. Announcement to Group 1. Confirm your selection. You can now make your announcement. Note i • When you want to make an "Announcement to all subs.", you can also simply press the "Announce" function key and make your announcement. Announcement to called subscriber You call an internal subscriber.
Making calls with ease Outside business hours (night service)* You can activate a desired night service at any time. The system can activate night service automatically at programmed times. Outside business hours (night service)* Press the "Menu" function key. Scroll to the Night service menu item. Confirm your selection. An active night service will be indicated by "On". Scroll to the Night service 1 (or 2, 3, Auto Night Service) menu item. Switch selected night service on or off. Exit menu.
Making calls with ease Telephoning with partners A partner can be any internal subscriber to your telecommunications system. You can set up partner keys. These can be display keys or other function keys (→ p. 78) . The display or the LEDs in the function keys provide information about the activities of each partner. Telephoning with partners You can set your telephone to sound a short tone whenever one of your partners receives a call (partner beep). Contents Inhalt Calling partners (→ p.
Making calls with ease Telephoning with partners Calling partners Press the key for the desired partner. Lift the handset. Answering a call for a partner A partner telephone rings and the corresponding display flashes: Press the partner key and wait until your telephone rings. Lift the handset. Information about partners on display keys The following information is shown in the display fields. Partner is free Partner has set up call diversion to ...
Making calls with ease Telephoning with partners Activating partner beep Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection. Scroll to the Partner beep menu item. Confirm your selection. All partner indications in the display that have partner beep activated will flash: The name and a bell appear alternately. Press the partner keys to switch partner beep on or off for those partners. Exit menu.
Customizing the telephone Setting audio, contrast and language Customizing the telephone You can modify various audio settings and the display contrast to suit your requirements. Setting audio, contrast and language You can deactivate the ring tone. You can change the language for the text display via the language setting. The available languages are English, French and German. Contents Inhalt Set contrast (→ p. 71) Set acoustics (→ p. 72) Set handsfree (→ p. 73) Do not disturb (→ p.
Customizing the telephone Setting audio, contrast and language Set contrast You can quickly modify the display of your telephone to suit changing environmental conditions (e.g. sun dazzle). Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the Display / Acoustics menu item. Confirm selection. Scroll to the Acoustics / contrast menu item. Confirm selection. Scroll to the Contrast menu item. Increase or decrease the setting. The new setting takes immediate effect.
Customizing the telephone Setting audio, contrast and language Set acoustics You can adjust the volume of the ringtone, the handset and the monitoring loudspeaker. You can set a different sound for each type of call. The different call types are: • • • • Internal call: Internal call External call: Call from outside your telecommunications system Message call: When a message is received VIP ringtone: Call from an entry in the call filter list Press the "Menu" function key. Scroll to the Settings menu item.
Customizing the telephone Setting audio, contrast and language Setting handsfree Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection. Scroll to the Acoustics / Contrast menu item. Confirm your selection. Scroll to the Handsfree menu item. Increase or decrease the setting. Exit menu. The new settings are then saved.
Customizing the telephone Setting audio, contrast and language Setting the language Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Display / Acoustics menu item. Confirm your selection. Scroll to the Language menu item. Confirm your selection. The currently set language is highlighted. Select the desired language. Exit menu. Your telephone will reset itself. All display texts will now be in the selected language.
Customizing the telephone Assigning functions/phone numbers to keys Functions (→ p. 124) and call numbers which you frequently use can be assigned to display keys or to freely programmable function keys. You can then execute these functions or dial the call numbers simply at the press of a key. Assigning functions/phone numbers to keys You can assign partners to display keys or other function keys. The display or LEDs, if present, will then inform you about the telephone status of each partner.
Customizing the telephone Assigning functions/phone numbers to keys Displaying the key assignment You can view on your telephone display which function, destination, partner or line has been assigned to any key of your telephone or of your DSS module. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Function keys menu item. Confirm your selection. The description and current assignment of all keys will be displayed. Press the desired key.
Customizing the telephone Assigning functions/phone numbers to keys Assigning destinations to keys Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Function keys menu item. Confirm your selection. The description and current assignment of all keys will be displayed. Scroll to the function key you want to change or assign. Confirm your key selection. Scroll to the Destination key menu item. Confirm your selection.
Customizing the telephone Assigning functions/phone numbers to keys Assigning partners to keys You can assign partners to keys. The LED, if present, shows you the status of their telephone. You will have even more information on their telephone status if you allocate them to a display key (→ p. 68) . Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Function keys menu item. Confirm your selection.
Customizing the telephone Assigning functions/phone numbers to keys LED display on function keys Function Call list Divert from (to) Anonymous call Appointments Message Night service [auto.
Customizing the telephone Assigning functions/phone numbers to keys Labelling function keys By default all function keys are pre-assigned with frequently used functions. You can insert the labelling strips next to the corresponding rows of function keys, . These can be found on the supplied sheet. You can use the spare label strips on the sheet (for entries in handwriting) if you happen to change the assignment of the function keys.
Customizing the telephone Changing general settings You can specify how your telephone normally establishes a connection. This includes all settings that help you to telephone more conveniently: For instance, automatic handsfree, automatic exchange line seizure or number of redials. Changing general settings You can suppress the indication of another call while you are on the telephone. For external calls, you can specify whether a number is passed to the subscriber.
Customizing the telephone Changing general settings Automatic handsfree after dialling When you call an external subscriber: you can set your telephone to switch automatically to handsfree. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Dial settings menu item. Confirm your selection. Scroll to the Autom. handsfree menu item. An indication on the right hand side of the window shows whether the function is on or off. Switch the function on or off.
Customizing the telephone Changing general settings Line / off-hook You can automatically seize an external line whenever you lift the receiver. You then never have to dial the external line code. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Dial settings menu item. Confirm your selection. Scroll to the Line / off-hook menu item. An indication on the right hand side of the window shows whether the function is on or off.
Customizing the telephone Changing general settings Redialling every x seconds If you have activated automatic redial (→ p. 24) : you set here the time that elapses before your telephone redials automatically. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Dial settings menu item. Confirm your selection. Scroll to the Redial every menu item. The currently specified time interval between two redials is shown in brakkets.
Customizing the telephone Changing general settings Number display for outside calls For external calls, you can specify whether a number is passed to the subscriber. You can also specify whether this is your internal extension number or only the company telephone number. Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the Dial settings menu item. Confirm selection. Scroll to the Remote no. disp. menu item.
Customizing the telephone Changing general settings Direct dial When you set this function to "off", you can first type in a whole call number and then dial it as a block. You can then check the call number again and correct it if necessary. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Dial settings menu item. Confirm your selection. Scroll to the Direct dial menu item.
Customizing the telephone Changing general settings Code* Every outgoing and incoming call can be assigned a code number. This enables the call to be assigned to a project or client number. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Dial settings menu item. Confirm your selection. Scroll to the Code menu item. If already set up, the current code number is displayed. Confirm your selection. Change code or delete using . Exit menu.
Customizing the telephone Changing general settings VIP call (pager)* If a VIP call (pager) has been set up for your telephone: you can temporarily remove calls from the VIP call signalling. Calls are no longer signalled, e.g. on a pager or logged. Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the Applications menu item. Confirm selection. Scroll to the VIP call menu item.
Customizing the telephone Changing general settings General call An incoming external call will be signalled on all the telephones in your system if you have not set up an answering station (general call). You can set up your telephone so that it does not ring for a general call. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Applications menu item. Confirm your selection. Scroll to the General call menu item.
Customizing the telephone Changing general settings Headset - enabling/disabling use* Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Applications menu item. Confirm your selection. Scroll to the Headset menu item. Confirm your selection. Scroll to the Headset menu item. The right margin of the window will either show the link slot in which you can use a connected headset (e.g. slot 1), or not (off). Press several times if needed.
Customizing the telephone Changing general settings Headset - receiver volume* You can change the default setting for headset volume independently of the volume of your telephone. Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Applications menu item. Confirm your selection. Scroll to the Headset menu item. Confirm your selection. Scroll to the HSG volume menu item. The current setting is shown on the right.
Customizing the telephone Changing general settings Headset - side tone / wake-up tone* For headsets which have "side tone" implemented internally, it is recommended to switch this function off here. Otherwise, you will hear your voice too loud or doubled in the headset earphone. When using headsets which go into an idle mode after a certain time, it is recommended to switch on the wake-up tone. That way you avoid the caller’s first words being lost. Press the "Menu" function key.
Customizing the telephone Changing general settings Selecting alphanumeric keypad* If your telephone has a keypad with nothing printed on the keys, you can place one of the three lettering templates provided over the keypad. When the telephone is put into commission, letters will automatically be assigned to the keys. Here you can select the lettering scheme which will be used for this. If you want to use a different template, you can change the letter assignment at any time: Press the "Menu" function key.
Customizing the telephone Changing general settings Serial call When you switch on serial call, an external party whom you have forwarded to another extension will be switched back to you after the end of that call. You can then forward the caller again. Initiating serial call Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the Applications menu item. Confirm your selection. Scroll to the Serial call menu item.
Customizing the telephone Changing general settings Call filter Calls from subscribers in the call filter list are still signalled even when you have set up "Do not disturb". Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the Applications menu item. Confirm selection. Scroll to the Call filter menu item. Confirm selection. Scroll to the Add entry menu item. Confirm your selection.
Customizing the telephone Settings for your telephone system You can perform many of the settings for your telephone system from your T3 Comfort telephone The settings apply to all the telephones in your system: Settings for your telephone system External callers can often reach your company using various different numbers. For each of these numbers you can define which phones should ring. These telephones are referred to as the answering stations for this number.
Customizing the telephone Settings for your telephone system Answering stations for day service* You can set up an answering station for each external line. The answering station can consist of up to 5 telephones. Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the System functions menu item. Confirm selection. Scroll to the Day service menu item. Confirm selection. Enter the two-digit number of the line for which you want to set up an answering station.
Customizing the telephone Settings for your telephone system Answering stations for night service* There is often a need for a telephone system to handle calls differently at night than during the day. Here, you can set up special answering stations for night service. Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the System functions menu item. Confirm selection. Scroll to the Night service 1 (or 2, 3) menu item. Confirm selection.
Customizing the telephone Settings for your telephone system Call forwarding* Up to three call forwarding destinations can be set up for each exchange line. Call forwarding takes place after a set time when a answering station is called via the exchange line. Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the System functions menu item. Confirm selection. Scroll to the Call forwarding menu item. Confirm selection.
Customizing the telephone Settings for your telephone system Second call barring* Press the "Menu" function key. Scroll to the Settings menu item. Confirm selection. Scroll to the System functions menu item. Confirm selection. Scroll to the Second call barring menu item. Confirm selection. A list of numbers for which second call barring is to be set up is displayed. scroll to the number for which you want to change second call barring. Change setting.
Customizing the telephone Settings for your telephone system Date / time Press the "Menu" function key. Scroll to the Settings menu item. Confirm your selection. Scroll to the System functions menu item. Confirm your selection. Scroll to the Date / Time menu item. Confirm your selection. Enter the date (six digits): day month year, e.g. 050104 for 5 Jan 2004. Enter time as four digits: hours minutes, e.g. 1051 for 10:51 am. The day of the week is set automatically. Exit menu. The new setting is saved.
Customizing the telephone Settings for your telephone system Traffic statistics* You can retrieve statistical information for your telephone. Press the "Menu" function key. Scroll to the Traffic statistics menu item. Confirm your selection. Information about calls since data was last deleted will be shown. Note i • You can reset the counter via the Delete entry menu item. The data will now be recorded again from the current date.
Customizing the telephone IP-specific settings The IP-specific settings are usually made by Avaya Service or your telephone system administrator. The following contains an overview of possible settings and procedures to follow in case of error. IP-specific settings Contents Inhalt If the automatic search does not find a gatekeeper (T3 IP only) (→ p. 104) Viewing IP settings (→ p. 104) Blocking the web browser* (→ p. 105) Changing the PIN to enable the web browser (→ p. 106) Sending ping (→ p.
Customizing the telephone IP-specific settings If the automatic search does not find a gatekeeper (T3 IP only) If the automatic search for a gatekeeper is unsuccessful, the display on your telephone will keep showing "....Searching Network...." permanently. You now have the option of selecting a gatekeeper from the gatekeeper list, provided there are entries in it: Scroll to the Gatekeeper list menu item. Confirm your selection. Select a gatekeeper, e.g. GKxyz 123.456.000.123. Confirm your selection.
Customizing the telephone IP-specific settings Blocking the web browser Your telephone has been released in order for Avaya Service or your PBX system administrator to be able to access your telephone and adjust certain settings via a web browser on a PC. Proceed as follows to block access: Press the "Menu" function key. Scroll to the Safety (Security) menu item. Confirm your selection. Scroll to the Web Browser menu item. Confirm your selection. ... Enter the current PIN. The factory setting is "0000".
Customizing the telephone IP-specific settings Changing the PIN to enable the web browser Press the "Menu" function key. Scroll to the Safety (Security) menu item. Confirm your selection. Scroll to the Change PIN menu item. Confirm your selection. ... Enter the current PIN (default setting: "0000"). Scroll to the New PIN menu item. ... Enter the new PIN. Scroll to the Reenter PIN menu item. ... Enter the new PIN again to verify. Scroll to the Save PIN menu item. Confirm your selection.
Customizing the telephone IP-specific settings Registering a CTI application* In order to control your telephone using a CTI application (e.g. Avaya Com4Tel), the CTI application must first be registered: Press the "Menu" function key. Scroll to the Security menu item. Confirm your selection. Scroll to the CTI application menu item. Confirm your selection. Scroll to the Login mode menu item. Confirm your selection. ... Enter PIN. The factory setting is "0000". Confirm the input.
Auxiliary devices* Links* Auxiliary devices* A special advantage of your telephone is the flexible link concept that allows you to expand your basic telephone with a wide variety of links. Links are base inserts for T3 telephones. You can connect two links to the T3 Comfort at the same time. The T3 IP Comfort has only one slot for links.
Auxiliary devices* Links* Links for ISDN telephones CTI link CTI/Audio link DSS link Headset-Link S0 link Analog link V.24 interface: For connecting the Avaya Com4Tel or a PC. V.24 interface: For connecting the Avaya Com4Tel or a PC X/Y interface: For connecting DSS modules, and, in combination with a headset, the KonfTel, a second handset, or a logger. Y interface: For connecting DSS modules second interface: For an external loudspeaker Application interface: For headsets.
Auxiliary devices* The DSS module A DSS module has 36 keys, which Avaya Service can assign according to your preferences. (DSS = Direct Station Select). The following options are available to you: The DSS module • • • • Call numbers of your partners Individual destinations (frequently used call numbers) Line keys Functions, e.g. door opener, call diversion or hotel functions, etc.
Auxiliary devices* The DSS module Dialling with the DSS module Lift the handset. Press the DSS key for the desired subscriber. The LED indicates whether the connection is free or busy. Connection Free Call External call Busy Note LED Off Flashing slowly Flashing quickly On i • Instead of lifting the handset to start with, you can also press the DSS key for the desired subscriber first and then lift the handset (dialling with handset on-hook).
Auxiliary devices* Headset You can connect a headset to a Headset-Link, an AEI/Headset-Link or a CTI/AudioLink. Before making a call over the headset you may have to function keys (→ p. 89). Headset Contents Inhalt Headset - answering calls (→ p. 113) Continuing a headset call with the handset (→ p. 113) Continuing a handset call with the headset (→ p. 113) Ending the headset call and disconnecting (→ p. 113) Headset - making a call (→ p. 113) Headset - setting monitoring/handsfree on the telephone (→ p.
Auxiliary devices* Headset Headset - answering calls Someone calls you. Press the "Handsfree / monitoring" function key. You will be speaking to the other party via the headset. The LED next to the function key flashes. i Notes • Using a convenience headset, you can also take a call using the corresponding button on the headset. Brief connecting delays are possible when answering on the telephone. • With the convenience headset, you can hear the ringing in the headset earphone.
Auxiliary devices* Headset Headset - setting monitoring/handsfree on the telephone You can switch on monitoring on the telephone or handsfree calling via the telephone while you are telephoning with the headset. Switching on monitoring Scroll to the Monitoring on menu item. Confirm your selection. You can then hear the caller through the built-in loudspeaker. ... switching it off Scroll to the Monitoring off menu item. Confirm your selection. Switching on handsfree Scroll to the Handsfree menu item.
Extras for your telephone Hotel functions* Extras for your telephone You can use the hotel functions in small to medium-sized hotels and guest houses. Your system administrator can connect up to three DSS modules for executing these functions. Hotel functions* Available functions include checking guests in and out, viewing guest charges, disabling direct inward dial to rooms, waking up guests, etc.
Extras for your telephone Hotel functions* Layout of the hotel functions on the DSS module* 1 2 Other keys Exit 3 Charge limit 4 Disable guest-toguest 5 Message 6 DDD (Disable Direct Dial) Check in / Check out 7 116 Destination keys for guests For ending an operating procedure. The DSS module returns to displaying the calling status of the room telephones. The guest can only incur charges up to the amount specified in the telephone system.
Extras for your telephone Hotel functions* Checking in* Press the Check-in key. Press the key for the desired room, e.g. 101. You can now choose between several languages for the menu displays on the guest telephone. Scroll to the desired language, e.g. English. Confirm your selection. The guest is checked in. The menu displays on the guest telephone and the voice announcements of a voice mail box (if any) will be in the selected language.
Extras for your telephone Hotel functions* Reading call charges If charges have been incurred: Press the "Menu" function key. Scroll to the Charges menu item. Confirm your selection. Press the key for the room again. The charges are displayed. Scroll to the Printout menu item (for sum of charges) or to Total printout (for details of individual calls). Confirm your selection. The charges for this guest will be printed out. Scroll to the Reset charge meter menu item. Confirm your selection.
Extras for your telephone Hotel functions* Message to guest: message at reception* Press the "Message" key. Press the key for the desired room, e.g. 222. Press the "Exit" key. The DSS module returns to displaying the calling status of the room telephones. "Message" appears on the display of the room telephone. If the room telephone does not have a display, the LED for signalling a call will light up. If the guest rings back, the "Message" indication will be cancelled or the LED will go out.
Extras for your telephone Hotel functions* Direct dial to rooms* Disabling direct inward dial to rooms Press the "DDD" (Disable Direct Dial) key. Press the key for the desired room, e.g. 707. The key lights up. Press the "Exit" key. The DSS module returns to displaying the calling status of the room telephones. Enabling direct inward dial to rooms Press the "DDD" (Disable Direct Dial) key. The keys of all rooms which cannot be called directly light up. Press the key for the desired room, e.g. 707.
Extras for your telephone Hotel functions* Guest-to-guest connection* Disabling guest-to-guest connection Press the "Disable guest-to-guest" key. Press the key for the desired room, e.g. 707. The key lights up. Press the Exit key. The DSS module returns to displaying the calling status of the room telephones. Re-enabling guest-to-guest connection Press the "Disable guest-to-guest" key. The keys of all rooms which cannot be called directly from other room telephones light up.
Extras for your telephone Hotel functions* Determining the charge limit* Activating charge limit Press the charge limit key Press the key for the desired room, e.g. 707. The key lights up. Press the Exit key. The DSS module returns to displaying the calling status of the room telephones. Deactivating charge limit Press the charge limit key The keys for all rooms with an activated charge limit light up. Press the key for the desired room, e.g. 707. The light in the key goes out. Press the Exit key.
Extras for your telephone Hotel functions* Waking guests* Activating wake-up call Press the "Menu" function key. Scroll to the Appointment for others menu item. Confirm your selection. Press the key for the desired room, e.g. "605". Confirm the number. All existing appointments for that room will be displayed. Now enter the desired time for the wake-up call just as you would for your own appointments. Deleting a wake-up call Press the "Menu" function key. Scroll to the Appointment for others menu item.
Look it up whenever in doubt Telephone functions and symbols Look it up whenever in doubt All the functions that you can assign to display keys are shown in the table, sorted alphabetically. This table is also useful if you want to know the meaning of a symbol. Telephone functions and symbols Anonymous calling When you do not want the other party to see your number. Call list The call list contains all the calls you have not answered. Reply to announcement For replying to a general or group announcement.
Look it up whenever in doubt Telephone functions and symbols Pick-up You can use this function to direct calls for other subscribers or groups to your telephone. Call pick-up from associated subscriber/from associated group Cutting yourself out of general call You can cut your telephone out of the general call. Refer-back to exchange You can put a connection to the exchange on hold. You can then make a new connection using the same B-channel.
Look it up whenever in doubt Telephone functions and symbols Automatic night service You can have night service activated automatically. The activation time is set by your system administrator. Partner or destination If a partner or destination has been stored with a name, this name will be shown. Private call - bundle Activates private call via the corresponding bundle. Private call - released bundle Activates private call via the released bundle.
Look it up whenever in doubt Telephone functions and symbols Charges printer form feed For printing out a page from the charges printer. This function must be set up by your system administrator. Special key To control the "Free switching points" hardware. Day service For deactivating the night service. Directory Displays the directory. Temporary DTMF For enabling tone dial, e.g. for remote access to an answering machine.
Look it up whenever in doubt Messages on the display The following is an overview of important display and status messages. The list includes standard displays and messages in the case of special settings. Messages on the display Other subscribers When you want to save a call number for another subscriber (only possible if enabled by Avaya Service). Busy The dialled connection is busy. Bundle When you want to seize a line from a particular bundle. Bundle busy All lines in the selected bundle are busy.
Look it up whenever in doubt Messages on the display Phone book entry Subs. Transfer call Invalid Dial pause Transfer Recall To save a call list entry or redial number in your personal phone book. Subscriber: enter the call number of the desired subscriber here. When you want to forward a caller. Invalid: you have entered a call number - an unknown code, for example - that the telephone cannot dial. For storing a dial pause, such as between area code and call number.
Look it up whenever in doubt Ring tones and handset tones Tones on the handset Ring tones and handset tones Tones during a cut-in call (→ p. 25). Acknowledgement tone: confirms a new setting. Special dialling tone: sounds instead of a standard dial tone if night service or call diversion is active, or if the telephone is locked or do not disturb has been set up. Tones for internal and external calls Normal ring tone for external calls (example). Normal ring tone for internal calls (example).
Look it up whenever in doubt Menu overview Below, you will find an overview of the menu structure of the Integral T3 Comfort. The first three menu levels are shown. Deviations from the menu overview shown here may arise due to the features used, the accessories in use and the assignment of the function keys. Menu overview Menu line in basic menu Pick-up Call list Directory > Call divert > AppointmentS > Charges > Lock > Message menu > Settings > ... down one menu level ...
Look it up whenever in doubt Menu overview Menu line in basic menu ... down one menu level Applications > ... down one menu level LN on dialling Line / off-hook Number of redials [0] Redial every: [ s] Handsfr. during call Second call Remote no. disp. Direct dial Code General call Hunt group VIP call Headset Self-assignment Int. call list System functions > Call list RUL call list ...
Look it up whenever in doubt Menu overview functions, paper format, charge display, advertising copy, charge threshold, charge factor, second call barring.
Look it up whenever in doubt Troubleshooting Incorrect date and time are displayed Set the correct time in the System functions (→ p. 101) menu. Troubleshooting Unknown message on the display Take a look in the section Messages on the display (→ p. 128) to see what the display means. The number of a caller is not displayed Call was transmitted without caller’s number, e.g. an analog call, or the caller has switched off the caller ID function. Short tones during a call A second call is being signalled.
Index *7 Index A Action, cancelling 11 Additional functions 7 After-hours, night service 66 Alpha keypad 14, 93 Alphanumeric keypad 14, 93 Announcement 65 Anonymous call 26 Answering stations 97, 98, 99 Appointment signal, switching off 56 Appointment, deleting 56 Appointments 52 Appointments, entering 53, 54, 55, 56 Asterisk 7 Audible tones 130 Audio 70, 72 Automatic connection 84 Automatic redial 24 B Barring 60 Basic rules 11 Block dialling 86 Brokering 28 Bundle diversion 47 Busy 24 Busy on busy 100 C
Index Call list, additional entries 39 Call list, calling back 37 Call list, deleting 37 Call list, deleting automatically 38 Call list, preventing deletion 38 Call list, symbols 36 Call number, entering; IP 106 Call number, saving in a different location 50, 51 Call numbers on destination keys 77 Call numbers onto keys 75 Call numbers, entering 49, 51 Call waiting 25 Callback 37 Callback, automatic 24 Callback, line 25 Callers, switching between 28 Calling 21 Calling anonymously 26 Calling externally 22 Ca
Index Connecting the telephone 4 Contrast 70, 71 CTI application 107 Customer password 101 Cutting into another call 25 D Date / time 12 Datum 101 Day service 97 Deactivating routing 44 Destination keys 23, 77 Dialling from the directory 49 Dialling with DSS module 111 Direct dial 86 Direct inward dial, hotel functions 120 Directory, selecting entry 49 Display 11, 12 Display keys 11, 12, 13 Display keys, partners 68 Display messages 128 Do not disturb 73 Do not disturb, exceptions 95 DSS module 110 DSS modu
Index G Gatekeeper, entering manually 104 Gatekeeper, finding 16 Gatekeepers 16 General call 89 H Handsfree 33 Handsfree, automatic 82, 84 Handsfree, headset 90 Headset 112 Headset volume 91 Headset, enabling use of 90 Headset, setting up 89 Hotel Functions 115 Hunt group 88 I Icons 124 Idle display 12 Input, cancelling 11 Internal 21 IP settings 104 K Keys 10 keys 123 Keys, assigning functions to 76 Keys, assignment 76 L Labelling strips 80 Language 70 Language for log-in on IP telephones 16 Language versi
Index Logging off, IP telephones 17 Login 16 M Mailbox 63 Malfunctions 134 Memo 62 Menu 11 menu 98 Message 62 Message to guest 119 Message, writing 63 Messages 128 Messages, sending 63, 64 Monitoring 33 Monitoring, headset 90 MSN 19, 23, 36, 39 Mute 19 N Names, searching for 49 Night service 66, 131 Notes, important 4 Notes, important chapters 7 Numbers, preventing display of 85 O Open Source 5 Overview 9, 10, 123 Overview, menu 131 P Pager 88 Partner beep 69 Partner keys 68 Partners 67, 78 Partners onto ke
Index Pick-up 19 PIN 60, 61 PIN, web browser 106 Positioning of the telephone 6 Programming 11 Protection 60 R Redial 24 Redial, automatic 83, 84 Redial, number of attempts 84 Refer-back 28 Remote call no.
Index Telephoning made easy 7 Text messages 63, 64 Three-way conference 29 Time 101 Tips, placement 6 Tone dialling 26 Traffic statistics 102 Twinning 44 Twinning, changing remotely 45 U Unit diagram 9 Unlocking 61 V VIP call 88 Voice mail box, hotel functions 118 Volume 72 Volume, headset 91 W Wake-up tone 92 Web browser 105 141
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