IP Office 3701 Phone User Guide 15-601083 Issue 01c - (03 October 2008)
© 2008 AVAYA All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation Disclaimer Avaya Inc.
Contents Contents 1. Avaya 3701 Telephone 2. Important Safety Information 2.1 Sensitive Electronic ..................................................................... Environment 2.2 Power Supply ..................................................................... ..................................................................... 2.3 Safety Precautions 2.4 Usage ..................................................................... 10 10 10 10 3. Installation 3.1 3.2 3.3 3.4 3.5 Location ..........
Chapter 1.
Avaya 3701 Telephone: 1. Avaya 3701 Telephone This phone is only supported on the IP DECT system.
Chapter 2.
2. Important Safety Information 2.1 Sensitive Electronic Environment Only use this product in countries where the appropriate authorities have given their authorization. The CE symbol on the product certifies its conformity with the technical guidelines concerning user safety and electromagnetic compatibility valid at the time of approval; in accordance with European directive No. 1999/05/EC. This product complies with IP50 - according to IEC 529/EN 60 529.
Chapter 3.
3. Installation 3.1 Location Place the charger on a flat, even surface. Do not install the charger, phone and accessories in the proximity of: · Water, moisture or damp areas. · Sources of heat, direct sunlight or unventilated areas. · Devices which generate strong magnetic fields, electrical appliances, fluorescent lamps, computers, radios, televisions or fax and telephones. · Areas where the phone can be covered, its ventilation is impaired and liquid can get inside.
Installation: Commissioning your Telephone 3.3 Installing the Charger To operate the charger a mains connection is required. Check if the mains voltage matches the adapter mains voltage. Connect the cable on the plug-in AC adapter to the terminal on the bottom of the charger and plug the AC adapter into the mains socket.
3.4 Important Battery Information · Only use re-chargeable AAA NiMh battery of typical 800 mAh, 1.2 V. Never use a battery which is damaged or worn out. · Heat or cold reduces the performance and life of the batteries. It is possible that a phone with hot or cold batteries can be temporarily out of operation even if the batteries are fully charged. · Used batteries should be disposed of in accordance with local authority regulations. · Do not throw batteries in a fire.
Chapter 4.
4. Initial Setup and Operation The phone can be manually registered on up to 5 different DECT systems. To do so, it has to be registered to each IP DECT system. Telephone Registration Register the telephone on the Avaya IP DECT system as described in Menu: System 36 . 4.1 The Handset 4.
Initial Setup and Operation: Icons 4.
4.4 Text Line/SoftKey Line In the top line of the display, information is given concerning the current status of the phone during a call or in standby mode. When using the menus, this line displays an additional line of text containing the name of the active menu. The text line displays important information about the current connection status or menu lists and texts. In an idle state the top text line is replaced by the icon line.
Initial Setup and Operation: Illumination 4.6 The Softkeys The four large keys below the display (see picture) are called the softkeys. The functions allocated to the keys are shown on the bottom line of the display. The key function changes automatically according to the phone state. Softkey: Arrow Keys Symbols are displayed above the arrow keys which identify the respective functionality of the arrow keys: Opens the phone book. When a selection list (e.g.
Cancel Key Pressing during editing names and/or numbers results in deleting the last entered character or digit. Pressing for a longer period deletes the whole entry. Example: Menu Press Menu. Use the arrow keys to scroll through this list and confirm the desired function with OK. Example: Telephone Book If the phone book has been opened ( ), the arrow keys can be used to select a name and can be used to dial.
Chapter 5.
5. Using the Telephone · To switch the phone off, press for more than 1 second, when it is in an idle state. · To switch the phone on, press for more than 1 second or place the phone in the charger. Loudspeaker Volume During a conversation you can change the volume of the earpiece or the loudspeaker with the arrow keys in 7 steps. When the minimum or maximum value is reached, you will hear a beep.
Using the Telephone: 5.1 Making a Call Dialing: Press and dial the phone number. Pre-dialling: Enter the phone number and press . You can use pre-dialling to chain telephone numbers from different lists. Press Options, select one of the lists with the arrow keys and OK. Select a telephone number from the list. A long press on the hook key will add the number to the number pre-dialled before.
Making a Call from the Telephone Book Selection: press the arrow keys with the telephone in an idle state. Use the arrow keys to select an entry or type in the first character(s) of the name. Dialing: press and the phone number is dialed. Pre-dialling: If you press press for a longer period, the selected phone number is taken up into pre-dialling. To dial, . The pre-dial mode is terminated by pressing Esc.
Using the Telephone: Making a Call 5.2 Answering a Call Muting Ringer During the call alert phase, it is possible to mute the ringer alert signal simply by pressing the softkey Silence, now only the telephone icon is signalling the incoming call. Answering a Call: At an incoming call the number of the caller is displayed (if transmitted). If this number is already listed as an entry in the phonebook, the corresponding name of this entry is displayed during an incoming call.
5.3 Consultation Call During a connection another party can be consulted (Consultation call): 1. 2. holds the first call. Now dial the other phone number. Press 3. again to switch back to the first caller (press to speak alternately with the other parties). transfers the first call to the consulted call party when you are connected to the consulted call party. 5.4 Transfer Call To transfer a call to another caller. 1. You receive the call to your phone. Answer the call. 2.
Using the Telephone: Message Waiting Indication for Voicemail If the Voicemail Box number is configured, you are notified via the text "Voice Message" in the idle state and the flashing info key. You can access your voicemail by pressing the Info key and selecting Voice Box. Press OK to connect to your voicemail.
Chapter 6.
6. The Menus 6.1 Operating Procedures In this and subsequent sections, all features are activated via the Menu softkey. The individual operating sequences are shown in short form, and then a short description follows. Menu Control The symbols have the following meaning: Input of numbers or characters. · Operate arrow keys. · · Menu Texts shown in this font represents a softkey. · Key Click In this way displayed texts indicate the menu item to be selected. Press hook key.
The Menus: Operating Procedures 6.2 Menu: Telephone Book Settings The Telephone Book allows you to store up to 50 phone numbers and names. The entries in the phone book are stored locally on the phone. The names are sorted alphabetically, therefore the phone book offers an alphabetic search function. Entering the same phone number more than once is not accepted, but the same name can be stored with different numbers.
Changes can be made by moving the cursor to the beginning or end of the entry via the arrow keys. Delete characters by using the -key. Press Esc if you do not wish to change a phone number or a name. Deleting an Entry select entry Options Delete OK Deleting all Entries Menu Security OK telephone PIN OK Clear Phonebook OK Sure? Yes This function deletes all entries. Quick Call Activate an entry in the telephone book and then select Quick Call from the Options menu.
The Menus: Menu: Telephone Book Settings 6.3 Menu: Redial List In the idle state, press and then one of the arrow keys (several times if necessary). You will see the last 10 internal and external parties dialled (phone number or name). Dialing: dial the phone number by pressing . Pre-dialling is started by pressing for a longer period. Options: · Dial dials the phone number selected. · Add to transfers the phone number to the telephone book or to the call filter.
6.5 Menu: Caller List Accepted and Missed Calls Accepted and missed calls with a transmitted phone number, are entered into the caller list. A missed call is a call which has not been answered and has been alerting for at least 10 seconds. When calls have been missed the text ” Missed Calls” is shown in the display. If the caller is registered in the phone book, the name is displayed. The last 20 phone numbers are listed. Every additional phone number overwrites the oldest entry.
The Menus: Menu: Caller List 6.6 Menu: Ringer Settings A different melody can be set for every type of call (internal and external). Melody: Internal Menu Ringer Settings OK Melody OK Internal OK or 0…9 OK Select the melody for internal calls by entering a number 0…9 or use the arrow keys. Melody: External Menu Ringer Settings OK Melody OK External OK or 0…9 OK Select the melody for external calls by entering a number 0…9 or use the arrow keys.
6.8 Menu: System Registration Code The phone can be manually registered on up to 5 different DECT systems. Before you can make a call via the DECT system, the phone has to be registered to the system. A system ID and registration code are necessary for the registration process. Ask the system administrator for the valid registration code. When the phone is not subscribed to the system the display will show ”Please, subscribe”. Note · This is for information only.
The Menus: Menu: System Deleting a System Subscription OK select a System Options Delete OK Sure? Yes Deleting subscription is only possible, when the phone is out of coverage from the system or when it is not successfully registered to a system. Consequently, the phone can only be used on this system again after completion of the registration process. Use the arrow key to select the system, before you choose Options Delete.
6.9 Menu: Telephone Options All entries in this chapter are started by pressing the softkeys: Menu Telephone Option OK User Name User Name OK Name OK This function can be used to store the name of the phone user which is set by your system administrator. You can change the User Name on the phone but this will revert to the system administrator configured name upon a system reset. The user name consists of maximum 12 characters. The name is shown on the idle display.
The Menus: Menu: Telephone Options Silent Charging Silent Charging OK If activated ” ” the phone does not setup and receive any calls while it is placed in the charger. The first display line shows ”Silent Charging” when placed into the charger. While on Silent Charge calls are directed to Voicemail (if configured). Calls are signalled again once it is taken out of the charger. Display Contrast Disp. Contrast OK OK The display contrast can be changed via the arrow keys.
6.10 Menu: Security Functions The security functions are protected by a PIN code (4 digits). The PIN entry is only necessary when read only is switched on. In the delivery state the PIN is set to 0.0.0.0. For additional security, **** is displayed when entering the PIN. Numbers which have been entered can be deleted by pressing . If you have forgotten your PIN, please consult your system administrator.
The Menus: Menu: Security Functions 6.11 Menu: Shortcuts Several frequently used menu items can also be activated with shortcuts. When the phone is idle, press one of the following key combinations within 3 seconds: Ringer On/Off · Menu switches the ringer signalling off. The bell symbol appears in the display. · Menu switches the ringer signalling back on. Silent Charging On/Off · Menu · Menu switches on your phone for ”Silent Charging”. switches ”Silent Charging” off.
Chapter 7.
7. Appendix 7.1 Accessories · Battery: NiMh (Nickel-Metal Hydride) re-chargeable AAA battery of 800 mAh, 1.2V (Not available from Avaya) · Avaya 3701 and 3711 Desktop Charger: · Avaya 3701 Phone Charger Rack: A maximum of eight phones can be charged simultaneously. The charger rack is designed for desktop use and for wall mounting. · Belt Clip Belt clip and adapter for the phone. The adapter is clipped onto the phone.
Appendix: Accessories 7.2 Care and Maintenance Your phone is a product which meets high demands with regard to design. It should therefore be treated with care. We want this product to give you pleasure for a long time and therefore make the following suggestions. Pay attention to all safety instructions. These instructions apply to the phone, charger and batteries as well as the accessories. To clean the phone: 1. Disconnect the mains plug on the charger. 2.
7.3 Menu Tree Key Lock Ringer Settings Melody Internal External Volume Settings Volume Settings Earpiece Hands-free System Subscription Auto.Search IPO DECT IPEI Telephone Options User Name Language Emergency Call SOS Number Voice Box Telephone number Attention Tones Key Click Confirm tones End of menu Battery alarm Coverage Warn Charger Answer Silent Charging Disp.
Appendix: Menu Tree 7.4 IP Office Shortcodes The following are the default short codes available to all users on IP Office. Your system administrator may change these and/or add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on.
Index Index A accessories 44 Answering a Call 25 Automatic Search System 36 B battery information 14, 44 belt clip 44 C Park 26 parking 47 PIN 40 Pre-dialling 23 R Redial 33 Redial List 23 Registering to the DECT System 36 Registering/De-registering - Shortcut 41 registration 16 Ringer On/Off - Shortcut 41 Ringer Settings 35 S Security Functions 40 Selecting the DECT System 36 Settings Ringer 35 setup 16 shortcodes 47 Shortcuts Key Lock on 41 Registering/De-registering 41 Ringer On/Off 41 Silent Charg
Transfer 26 U Unpark 26 User Name - Shortcut 41 V voicemail 26, 47 volume 35 3701 Phone IP Office Page 50 15-601083 Issue 01c (03 October 2008)
3701 Phone IP Office Page 51 15-601083 Issue 01c (03 October 2008)
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.
