Specifications
  www.avenview.com|10 
1.9  Panel Description 
The Avenview DVI-VIDEOWALL-12X includes Software Control program which runs under Windows XP / 2000 / 
Vista / 7. 
Connect the provide RS-232 to USB adapter to DVI-VIDEOWALL-12X and USB Port to your Windows based 
system that will be used to configure the DVI-VIDEOWALL-12X. Once it is connected to USB Port, Windows will 
look for appropriate drivers. If you are using an older version of Windows, then insert the Installation CD 
(provided) and have Windows search for drivers (you may need to download latest drivers from Prolific’s 
website if you are using Windows Vista or Windows 7).   
1.10  System Configuration 
1.  Power up the DVI-VIDEOWALL-12X and you can see Vacuum Fluorescent Dislay (VFD) on the front 
panel blinks. Make sure the serial port (RS232) connection is secured. 
2.  When Avenview software is launched, let it automatically detect the device response from RS-232 
port. The process takes 5 – 15 seconds. If there is no response, a warning window will show up. 
The possible reasons causing above error could be: 
-  No Power to DVI-VIDEOWALL-12X or it is in sleep state. If this is the case then check the power and restart 
theDVI-VIDEOWALL-12X 
-  The serial connection is not well established. Please ensure that drivers are properly installed and all 
cables are securely connected. Check device manager, and ensure that RS-232 to USB Adapter is assigned 
COM Port # and there is no exclamation mark. 










