User Manual

f. Update Now: Allows the user to update the CAM520 camera’s firmware.

1. Click” Update Now”.

2. A dialog will display the current firmware version and available new firmware version (internet

connection is required).

3. To auto update, click “Auto Update” and update process will start. The new firmware will be

downloaded first; then, the new firmware will be uploaded to camera.

[Note] Please make sure camera, power, and laptop/PC are all well connected and stay connected

during the entire process.

Download new firmware Update new firmware to camera

4. To update the firmware manually, click “Manual Update” and locate the new firmware to start the

process.

g. Troubleshooting: collect more system information for troubleshooting before you contact AVer

technical support.

h. Currently selected device: This field displays currently selected VC or CAM device controlled by

PTZApp. If you have more than one AVer VC or CAM devices connected to this PC/Mac PTZApp is

running, you can click on the drop down list to select other AVer VC or CAM device.