VC520 Pro User Manual
Federal Communications Commission Statement NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection against harmful interference when the equipment is operate din a commercial environment.
NOTICE SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. THE INFORMATION CONTAINED HEREIN IS TO BE CONSIDERED FOR REFERENCE ONLY. THE CONTENTS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. IF THE CONTENT IS WRONG, PLEASE INFORM US TO MAKE CORRECTIONS. WARNING To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture. Warranty will be void if any unauthorized modifications are done to the product. Do not drop the camera or subject it to physical shock.
Contents Package Contents ................................................................................................... 1 Optional Accessories .............................................................................................. 1 Product Introduction ................................................................................................ 2 Overview .................................................................................................................
Use SmartFrame Function ............................................................................ 22 What is SmartFrame? ................................................................................... 22 Two kinds of SmartFrame Function .............................................................. 22 How does SmartFrame Work ........................................................................ 23 Login ...............................................................................................
True WDR .............................................................................................. 32 Frequency .............................................................................................. 32 White Balance ....................................................................................... 33 Noise Reduction .................................................................................... 33 Brightness .............................................................................
FW Update............................................................................................. 42 Reset Settings ....................................................................................... 43 Camera Reboot ..................................................................................... 44 Change Password ................................................................................. 45 SSL Certificate ................................................................................
Hotkey Control ............................................................................................... 62 Home / Sleep Position ................................................................................... 63 ADDR / Protocol / Baud Rate ........................................................................ 63 OpenGL ......................................................................................................... 64 Use AVer PTZApp to Setup the Speakerphone ...........................
Package Contents Camera Unit USB 3.0 Cable Speakerphone Unit Speakerphone Cable (10m) Remote Control 3.5 mm Audio Cable (0.9m) L-Mount Bracket Power Adapter Power Cord* Screws for Mount M4 x 8mm(x2) 1/4”-20 L=7.5mm(x2) Drilling Paper Quick Guide Warranty Card 46.00[1.81] Ø5.50[Ø0.22] P/N: 303AU340-AGR 51.00[2.
Product Introduction Overview 1 2 1 2 3 3 4 5 Status LED Power on: Red light Standby: Orange light IR sensor Speakerphone port(Blue cable) 6 4 5 6 7 8 9 1011 12 9 Speakerphone port (For extended speakerphone and microphone connection/ Red cable) 10 11 12 13 2 7 8 USB3.
Expansion Speakerphone/Microphone Connection There are 2 types of expansion solutions that can be extended from the VC520 Pro speakerphone. Please purchase the expansion speakerphone and/or microphone directly from AVer or an AVer reseller. Expansion Speakerphone Requirements: - VC520 Pro Firmware version: 1004.00 or later - FONE540 Firmware version: 7000.
[Note] The VC520 Pro can support up to four expansion microphones, however, the daisy-chain expansion cable cannot exceed over 40m in total. Phone in Connection Users can connect a mobile phone to the Phone in port on the speakerphone as a hands-free speaker. icon will light up in blue. Touching the When the device connects with the speakerphone, the icon will temporarily disconnect the connection of the device with the speakerphone; touching the icon again will resume the connection. 3.
Audio Signal Receive Range The best distance for the speakerphone to receive audio signal is within 7.5ft in radius. When connecting two or more speakerphones, the distance between the speakerphones must be 9ft.
Speakerphone LED Indicator Button / LED Indicator Status White light Adjust the volume up and down. When adjusting the volume up and down, the volume LED indicator will light up in blue. White/Blue light Touch to mute/un-mute the speakerphone volume. In mute status, the LED indicator will light up in red. Red light Touch to hang up the call. Green light Touch to answer the incoming call.
Remote Control Name Function 1. Camera Select One remote can control up to 3 AVer VC/CAM/VB series cameras. You can use AVer PTZApp to set numbers associated with each camera, and then select which camera you would like to control using the remote. [Note] If you only have one camera that requires no additional setting, the default is camera 1. If camera 2 or 3 is selected, the remote will be unable to control the camera. In this case, please press camera 1 on your remote. 2.
Name Function 5. Zoom In/Zoom Out Increase/Decrease the camera zoom. 6. Preset 1. To save the camera at the desired position, press and hold the preset button until the "saved message" is displayed on the PTZApp video screen or other video apps. Select preset position button 0 to 9 to save. 2. Press “preset” + “preset position button” (0 ~ 9) to move the camera to the saved position. 7. Preset Position Preset position buttons are used in conjunction with the Preset button to save positions.
Installation Device Connection 1. Connect the camera to power outlet. Power cord Power adapter 2. Connect the camera to the speakerphone using the speakerphone cable included in the package. Speakerphone cable [Note] The speakerphone port of the camera and the camera port of the speakerphone are both marked in blue. When connecting to the speakerphone, please remove the back port cover of the speakerphone for successful cable connection.
3. Connect other necessary cables. [Note] USB and RS232 cable need to secure the cable with attached screw. Make sure the cable is well connected to the connector on the camera before securing the cable. 4. Connect the camera to the computer. [Note] Use the USB 3.0 cable that is included in package.
RS232 Connection Camera RS232 Port Pin Definition 9 6 8 5 2 Function VISCA IN VISCA OUT 7 4 3 1 Mini DIN9 PIN # I/O Type Signal Description 1 Output DTR Data Terminal Ready 2 Input DSR Data Set Ready 3 Output TXD Transmit Data 6 Input RXD Receiver Data 7 Output DTR Data Terminal Ready 4 Input DSR Data Set Ready 8 Output TXD Transmit Data 9 Input RXD Receiver Data 5 --- --- 11 Not connect
Computer/Keyboard Controller and Camera Connection Direct Connection If users don’t buy AVer RS232 adaptor cable, please refer to the pin connection shown below. Mini DIN9 Cable or Camera controller Camera (Mini DIN9) Controller/PC (DB9) 1. DTR(IN) 1. DCD 2. DSR(IN) 2. RXD 3. TXD(IN) 3. TXD 6. RXD(IN) 4. DTR 7. DTR(OUT) 5. GND 4. DSR(OUT) 6. DSR 8. TXD(OUT) 7. RTS 9. RXD(OUT) 8. CTX 9.
Use the RS232 mini DIN9 to mini DIN8 cable (Sold separately. Please purchase from AVer.). Users can purchase AVer RS232 min DIN9 to mini DIN8 adaptor cable* to connect with Computer or keyboard/controller. 1. RS232 (mini DIN9 to mini DIN8) adaptor cable (PN: 064AOTHERCDC) 2. Users can also purchase a miniDIN8 to D-Sub9 cable to connect with camera controller.
RS232 mini DIN9 to mini DIN8 Cable Pin Definition Mini DIN9 Connect to AVer camera IN(Mini DIN8) Connect to controller or PC Connect to next camera OUT(Mini DIN8) Mini DIN8 Pin Definition No.
Camera Cascade Connection Direct Connection If users don’t buy AVer RS232 adaptor cable, please refer to the pin connection shown below for cascading cameras. Total can connect up to 7 cameras. 1 Mini DIN9 Cable 2 7 Mini DIN9 Cable Mini DIN9 Cable Camera 1 (Mini DIN9) Camera 2 (Mini DIN9) 1. DTR(IN) 1. DTR(IN) 2. DSR(IN) 2. DSR(IN) 3. TXD(IN) 3. TXD(IN) 6. RXD(IN) 6. RXD(IN) 7. DTR(OUT) 7. DTR(OUT) 4. DSR(OUT) 4. DSR(OUT) 8. TXD(OUT) 8. TXD(OUT) 9. RXD(OUT) 9.
Use the RS232 mini DIN9 to mini DIN8 cable Total can connect up to 7 cameras. To facilitate the camera cascade, users can purchase AVer RS232 adaptor cable. Connect camera with AVer mini DIN9 to mini DIN8 adaptor cable. Connect the mini DIN8 female side to male mini DIN8 Visca cable (Users have to buy it in the market) and then connect AVer mini DIN9 to mini DIN8 adaptor cable again to connect to next camera.
Wall Mount Installation 1. Use the drilling paper included in the package to drill the holes in the wall where the user wants to mount the camera. 46.00[1.81] Ø5.50[Ø0.22] P/N: 303AU340-AGR 51.00[2.01] 2. Use the screw to secure the A L-mount bracket on the wall.
3. Then, assemble the A + B L-mount bracket with screws (included in package). Screw: M4 x 8mm(x2) A B 4. After assembling the L-mount bracket, secure the lower part of L-mount bracket on the wall.
5. Pass the cables through the hole on the L-mount bracket and connect the cables to corresponding connection ports. 6. Use the remaining screws (included in package) to secure the camera on the L-mount bracket. Screw: 1/4”-20 L=7.
Operating the Camera Make a Video Call 1. 2. Make sure VC520Pro camera, speakerphone and PC/laptop are well connected and power is on. ® Run your video application (Zoom, Microsoft Teams, Skype for Business, Skype, Google ® Hangouts, Intel® Unite™, RingCentral, BlueJeans, V-Cube, LiveOn, CyberLink U Meeting , ® ® TrueConf, Adobe Connect, Cisco WebEx , Fuze, GoToMeeting™, Microsoft Lync™, Vidyo, vMix, WebRTC, Wirecast, XSplit.…etc.) on your PC or laptop. 3.
4. Select a camera from the list. The corresponding fields of IP address will display. 5. To change the IP address of camera, user can select “DHCP” or “Static IP”. The DHCP should get the IP address from local dynamic IP sever. The static IP, user can enter the specific IP address. Click “Apply” to apply the setting to the camera. The password is required (The camera login default password is aver4321). 6. Click “Search” button to re-scan the camera. 7.
Use SmartFrame Function What is SmartFrame? SmartFrame uses face detection technology. While in a conferencing meeting, participants must face the camera for face detection. Side face (one ear/ one eye) is not detectable. The effective distance to get best performance is at maximum 4.5meters Two kinds of SmartFrame Function Manual frame: Once all participants are seated, press on the remote or use PTZApp to activate it.
How does SmartFrame Work Manual frame: Press and hold down the button and will pop up on the top left corner of the Image screen. This indicates for all participating users to sit facing towards the camera to allow it to detect all faces present. After 3 to 5 seconds, the camera will calibrate and automatically zoom to include all users to fit in the screen. Auto frame: When switching to auto framing mode for the first time, you will see pop-up on the top left corner of the Image screen.
Web Screen Setup VC520 Pro supports Ethernet connection; users can enter the IP address into the web browser to connect to the camera for detail settings. Login To find the IP address of the camera; please refer to “Make a connection by AVer IP Finder App” section. 1. Open the browser on your laptop/PC and enter the IP address of the camera. 2. Enter the password at login screen. The default password is “aver4321”. 3. The main web screen is displayed.
Live Screen Operation User can control the camera direction, zoom in/out, and preset selection. [Note] The system will force the previous login to log out, when there is a second login.
Setup the Preset User can set 10 preset positions. 1. In live screen, select to expand preset position list. 2. Select the preset number frame(0~9). 3. Use ▲, ▼, , and zoom in/out button adjust the camera screen view to desired position. 4. Select “Set Preset” button to save the preset. The system will capture the preset screen view and display in preset number frame. 5. To set another preset, repeat the above steps.
Select the Preset Position Preset positions need to be set. Select to expand the preset position list and select the preset user wants. The live screen will move to the preset screen view. Use mouse to scroll up or down to select the preset. Select to close the preset position list.
Camera Settings Smart Frame One-click automatic FOV(field of view) adjustment to fit all participants. In live screen view, select Setting > Camera > Smart Frame > Auto, Manual or Off. Live screen preview Auto Focus Set auto focus mode. In live screen view, select Setting > Camera > Auto Focus > PTZ or Continuous. PTZ: By clicking the button(such as pan, tilt, zoom in/out) to adjust focus once. Continuous: The camera will adjust the focus when the objects have moved.
Home Position Set the home positon for camera to return. In live screen view, select Setting > Camera > Home Position > Last Operating Position, Factory Center Position or Preset 0. Sleep Position When the camera idles for more than 3 minutes, it will enter sleep mode. In live screen view, select Setting > Camera > Sleep Position > Factory Downside Position or Preset 9. Sleep Timer Set the camera idle time to enter sleep mode.
On Screen Menu Enable/disable on screen display status information. In live screen view, select Setting > Camera > On Screen Menu > Off, On or Load Preset Off. Camera Binding With multiple cameras connection, users can set each camera to buttons 1 to 3 on the remote control. In live screen view, select Setting > Camera > Camera Binding > Camera 1, Camera 2 or Camera 3.
Image Settings Image Flip If the VC520 Pro is installed in the upside down position, please enable the "Flip". In live screen view, select Setting > Image > Image Flip > Off or On. Image Mirror To mirror the camera image. In live screen view, select Setting > Image > Image Mirror > Off or On.
True WDR In back light environment, enabling WDR can improve the brightness of image. Select Setting > Image > True WDR > Off or On. [Note] While WDR is on, the frame rate will drop and cause image blur if there are moving objects. Please turn off WDR when in normal light conditions. Frequency Select the frequency of the camera. In live screen view, select Setting > Image > Frequency > 50Hz or 60Hz.
White Balance Select the White Balance setting for various light conditions or color temperature. In live screen view, select Setting > Image > White Balance > Auto, Cloudy, Daylight, Fluorescent or Tungsten. Noise Reduction To reduce the noise from the signal. In live screen view, select Setting > Image > Noise Reduction > Off, Low, Middle or High.
Brightness Adjust the value of brightness. In live screen view, select Setting > Image > Brightness > 1~9. Sharpness Adjust the value of sharpness. In live screen view, select Setting > Image > Sharpness > Off, Low, Middle or High.
Saturation Adjust the value of saturation. In live screen view, select Setting > Image > Saturation >1~9. RS232 Setting When VC520 Pro connects with PTZ camera controller through the RS232 port, please setup ADDR, Baud Rate, VISCA Protocol, VISCA Over IP settings. In live screen view, select Setting > RS232.
Video Format Setting IP Stream Resolution Select the resolution for IP stream. Not supported for USB video stream. In live screen view, select Video Format > IP Stream Resolution only(not for adjusting USB video stream) > 1080P, 720P, 480P or 360P. Frame Rate Select the frame rate value. In live screen view, select Video Format > Frame Rate > 60FPS, 30FPS or 15FPS.
Bit Rate Select the bit rate value. In live screen view, select Video Format > Bit Rate > Auto, 512Kbps, 1Mbps, 2Mbps, 4Mbps, 8Mbps, 16Mbps or 3Mbps. RTSP To use RTSP player connecting to the camera, please enter the RTSP URL which displays on the web in your application such as VLC, PotPlayer or Quick Time.
Change RTSP Password 1. In live screen view, select Video Format > RTSP > Change RTSP Access Password. 2. Enter the new password. 3. Select “Change” to save the new password.
RTMP Setup for uploading the camera’s live view to the broadcasting platform (ex: YouTube). In live screen view, select Video Format > RTMP. 1. Locate the RTMP server URL and stream key from the broadcasting platform and enter in Server URL and Stream Key column. 2. Select Start to begin uploading the live video of the camera to the broadcasting platform. 3. Select Stop to stop uploading the video.
Network Setting DHCP Enable/disable DHCP function. In live screen view, select Network > DHCP > Off or On. Static IP Assign a fixed IP address to the camera. Please turn off the DHCP function. 1. In live screen view, select Network > Static IP. 2. Enter the IP Address, Gateway, NetMask, and DNS in the corresponding column. 3. Select Confirm to complete the setting.
System Setting Language Select the language of the system. In live screen view, select System > Language > English or Traditional Chinese. [Note] More languages will be added in the future without further notice.
FW Update Update the camera’s firmware. In live screen view, select System > FW Update > Auto Update or Manual Update. Auto Update: The system will check firmware and update automatically. If the firmware is on the Manual Update: To update the firmware from specific location. latest version, then update will not perform. After updating, the camera will reboot and the connection will be lost. User needs to re-connect after rebooting.
Reset Settings Reset the camera back to factory default setting. 1. In live screen view, select System > Reset Settings. 2. Select Reset. 3. Select the OK to reset back to factory default. [Note] When factory default is activated, the password of Webpage login and RTSP will not be set to default.
Camera Reboot Restart the camera manually. 1. In live screen view, select System > Camera Reboot. 2. Select Reboot. 3. Select the Continue to restart the camera.
Change Password Change the Web login password. The default password is aver4321. 1. In live screen view, select System > Change Password > Change WEB Access Password. 2. Enter the old password, and then enter the new password. 3. Select Change to save the new password. 4. If users forget the password and want to revert back to the default password, please use PTZApp (on FW update page) or OSD to reset it.
SSL Certificate Import the SSL certificate from specific location. 1. In live screen view, select System > SSL Certificate. 2. Select the type by clicking +. 3. Direct the file location. 4. Select Import.
Date Format Select the date format. In live screen view, select System > Date Format > yyyy-mm-dd, mm-dd-yyyy, or dd-mm-yyyy. Time Format Select the time format. In live screen view, select System > Time Format > 24-Hour or 12-Hour.
Time Correction Mode Adjust time by auto or manual. In live screen view, select System > Enable NTP > Auto or Manual. Auto: The system time will be set by NTP server on the network. Enter the IP address of NTP server and select the Time Zone. Select NTP Update to save setting. Select Activate to start auto time adjustment. [Note] Our default NTP server is located in the USA. If this does not work in your country, please manually key in the desired NTP server.
Audio Setting Noise Suppression Enable/Disable reduce ambient noise. In live screen view, select Audio > Noise Suppression > Off or On. When enabling the reduced noise suppression function, please set the value of noise suppression (20 ~ 40). Automatic Gain Control Enable/disable the automatic gain control. In live screen view, select Audio > Automatic Gain Control > Off or On.
Echo Cancellation Enable/disable echo situation. In live screen view, select Audio > Echo Cancellation > Off or On. Keyboard Noise Suppression Enable/disable keyboard noise reduction. In live screen view, select Audio > Keyboard Noise Suppression > Off or On.
Phone In Jack Set Phone in input source. In live screen view, select Audio > Phone In Jack > Phone In, 3.5mm External Microphone Only or 3.5mm External Microphone Mix In. Phone in: When the mobile phone is connecting to Phone in port, please select “Phone in” option. 3.5 mm External Microphone Only: The speakerphone will transfer the sound that it receives from the external microphone (connected on phone in port) to far site. 3.
Operating the AVer PTZApp Install AVer PTZApp Please go to http://www.aver.com/download-center to download the AVer PTZApp. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. Use AVer PTZApp to Setup the Camera 1. Run your video application. 2. During your video call, you can use the AVer PTZApp to pan, tilt and zoom the camera in/out and enable/disable the backlight feature. 3.
Currently selected device: This field displays currently selected VC, VB or CAM device controlled by PTZApp. If you have more than one AVer VC, VB or CAM devices connected to this PC/Mac PTZApp is running, you can click on the drop-down list to select other AVer VC, VB or CAM device. Function icon: Click it to switch to the function’s page.
PTZ: To control the camera direction, zoom in and out, and to enable/disable the backlight compensation during your video call. Smart Framing: One-click automatic FOV (Field of View) adjustment to fit all participants. Click “Smart Framing” button to enable Smart Framing manually. [Note] While in the video conference meeting, participants must face the camera for proper face detection (SmartFrame). Side facial profiles are not detectable. Settings: To setup parameters of the camera.
Tracking Mode: It is a SmartFrame function. One-click automatic FOV (Field of View) adjustment to fit all participants. The user can set SmartFrame to manual, auto, or off mode. When mode is off, the hotkey on the remote control cannot be used. [Note] While in a video meeting, participants must face the camera for face detection. Side facial profile is not detectable. Diagnostic Utility: To display the S/W and F/W version and the devices connection status.
Minimize: Minimize the app to system tray. To quit the application, right-click the icon on the system tray and select “Quit”. : Click icon will launch the browser and connect to the AVer PTZApp web page.
(Camera): Click it to view the camera live view. Click the camera icon again to close the camera live view. If the live video does not appear, please check the camera and the laptop/PC connection to make sure all connections are correct and well connected. Normal Un-normal Connection diagnostic: Display devices connection status. If the AVer PTZApp has detected that camera and laptop/PC are not connected well, the diagram will display an “?” on the camera to indicate the connection has a problem.
Test Camera: Click the “Test Camera” to check the camera video display status. You can adjust the camera direction and view of the zoom in/out. To leave the page, click the Abort Diagnostic button. Test Speakerphone: Click to check the speakerphone status. It will require the user to record a short message and play it back to ensure the speakerphone is working.
FW Update: Allows the user to update the VC520 Pro camera’s firmware. 1. Click” FW Update”. 2. A dialog will display the current firmware version and available new firmware version (internet connection is required). 3. To auto update, click “Auto Update” and update process will start. The new firmware will be downloaded first; then, the new firmware will be uploaded to the camera. [Note] Please make sure camera, power, and laptop/PC are all well connected and stay connected during the entire process. 4.
Set the Camera Number With multiple cameras connected, users can set each camera to buttons 1 to 3 on the remote control. 1. If PTZAPP detects the computer is connected to multiple VC/VB/CAM, you can select which camera you like to control through the dropdown list. 2. Next, Click Change Binding button. 1 3. Select which camera number of remote control it maps to. 4. Click Save to save settings. To un-save the settings, click Abort.
Reset Password Set Web access password back to default. The default password is “aver4321”.
Hotkey Control Enable hotkey control to use keyboard control camera’s movement, backlight, and Smart Framing. 1. Select “Settings” 2. Set Hotkey Control to “On”. 1 2 3. A hotkey description as below figure shown: 4. When hotkey control is enabled, a hotkey tip will display when mouse is moved to the PTZ control button in PTZ mode. 5. If the hotkey function is enabled after installed PTZApp, PTZApp auto launch next time PC reboot.
Home / Sleep Position Home Position: There are three options: Last operating position/Factory central position/ Preset 0. Sleep Position: There are two options -- Factory sleep position/ Preset 9. If the camera idles for more than 3 minutes, it will enter sleep mode. ADDR / Protocol / Baud Rate These settings are related to RS232 functions. Please choose the corresponding value while connecting with external control panels.
OpenGL The default setting is Off. If your PC has installed OpenGL, frame rate and video quality can be improved if you turn it on. However, if your PC is without OpenGL, video display issues can arise if OpenGL is enabled.
Use AVer PTZApp to Setup the Speakerphone After installing the AVer PTZApp, run the PTZApp on your laptop/PC. Select “Settings” > scroll down to “Speakerphone” section. You can adjust the following settings of the speakerphone. Noise suppression: Reduce ambient noise. Automatic gain control: Enable/disable the automatic gain control. Echo cancellation: Enable/disable echo situation. Keyboard noise suppression: Enable/disable keyboard noise reduction.
Install EZLive Please go to http://www.aver.com/download-center to download the AVer EZLive software. After downloading, double-click on the file and follow the on-screen instructions to complete the installation. Use AVer EZLive During a video call, EZLive can help user to do: (1) Camera ePTZ (2) Volume control for the speaker connected (3) Capture camera’s still images (4) Record video (5) Live stream to Youtube, Livehouse.in, USTREAM…etc.
