AVerMedia® AVerDiGi SF1311H-DV IP Camera User’s Manual June 2010
FCC NOTICE (Class B) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Federal Communications Commission Statement NOTE- This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Overview ......................................................................................................................................... 1 Introduction ............................................................................................................................. 1 Features .................................................................................................................................. 1 Minimum System Requirements ..................................
Tour Setting ........................................................................................................... 31 System: Configure and Maintain System ....................................................................... 32 System................................................................................................................... 32 Date & Time ........................................................................................................... 33 Maintenance ...............
Overview This user‟s guide explains how to operate this camera from a computer. User should read this manual completely and carefully before you operate the device. Introduction This camera is an inexpensive and fully scalable surveillance device. Because the IP cameras can be plugged into your existing local area network (LAN), you will potentially save thousands of dollars from unnecessary cabling. The device is accessible via the LAN or Internet connection.
Minimum System Requirements Microsoft Internet Explorer 6.0 or later Microsoft Media Player 11.0 or later (to playback recorded file) VGA Monitor resolution 1280 x 1024 or higher Pentium-4 2.
Package Contents User can find the following items in the package as below: Item Descriptions 1. SF1311H-DV 2. Screw x 4 3. L-Wrench 4. Power Adaptor(12V DC) 5. CD (User‟s Manual included) 6. Quick Guide *If any of the above items are missing, please contact your dealer immediately. ** All specification and designs are subject to change without notice. [Note] Using the incorrect power adaptor will cause damage and void the warranty for this product.
Connections RS485 & DI/DO MIC in Line out 12V DC in RJ45 Factory Default Reset RS485 & DI/DO Name 12V Output GND D+ DDI DO Cable Color Brown/White Blue/White Purple/White Gray Green/White Orange/White Function DC 12V (50mA maximum) GND RS485 TX + RS485 TX Digital signal input(sensor) Digital signal output (alarm) MIC in (audio in): Connect an external microphone to the IP camera. Line out (audio out): Connect a speaker to the IP camera.
restored to factory default settings and reboot again. [Note] Restoring the factory default setting will lose the all previous settings included IP address forever. User needs to run the IPWizard II program to search the device and configure it to let the device work properly again.
Hardware Installation 1. Use the L-wrench to loosen the tamper-resistant housing cover (with screws still attached on the cover). The unit has a factory installed side conduit entry and one may adjust the cables to back conduit entry according to installation requirement. 2. Set the mounting base onto the wall or ceiling and center it over the mounting hole, using four retaining screws to secure the main body. 3.
Preparation Search and Set up by IPWizard II When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by IPWizard II or UPnP™ discovery. Here is the way to execute IPWizard II to discover Camera‟s IP address and set up related parameter in a Camera. Search When launch the IPWizard II, a searching window will pop up. IPWizard II is starting to search Network Cameras on the LAN. The existed devices will be listed as below.
View If IPWizard II finds network devices, View button will be available. Please select the device you want to view and typing Password (Default: admin), at last click the View button. Then you could see the video from camera directly. Furthermore you could double click the left button of mouse to link to the network device by browser. LAN In case you want to change the IP related parameters of wired interface, please select the device you want to configure and click the LAN button.
In case, you do not want to change username and/or password, then just click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page. If you like to change username and/or password of the device, just click the check button. Then, the related fields will show up as below. After keying in new username and password, click “Submit” button to perform your setting accordingly. Click “<<” button will go back to previous page.
Using UPnP of Windows® XP or Vista UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows XP or Vista, of your PC is UPnP enabled, the Network Camera will be very easy to be found. Please refer to Appendix J to enable UPnP settings only if your operating system of PC is running Windows XP.
Using Browser to Access the device for the first time 1. 2. 3. 4. 5. Start the web browser on the computer and type the IP address of the Network Camera (Default IP is 192.168.10.30) you want to monitor. The Login Window of the Camera is prompted: Type in your login name and password under “USERNAME” and “PASSWORD” textbox. For the first time use (default value), input the User Name: admin Password: admin Click “OK” button to start the main menu.
Logging as an User If you log in the Camera as an ordinary User, “Setting” function will be not accessible. Logging as an Administrator If you log in the Network Camera as the Administrator, you can perform all the settings provided within the device.
Operating the IP Camera Start-up screen will be as follow no matter an ordinary users or an administrator. Video Profile The Network Camera support multi-profile for MEPG-4, M-JPEG and H.264 simultaneously. User can chose the proper and/or preferred profile here. Streaming Protocol User can select proper streaming protocol according to networking environment. Language The device could provide multiple languages to meet customer‟s requirement. Setting Configuring the IP camera related parameters.
PTZ Control Click to display the following control panel: (1) (2) (3) (4) (5) Live View: Switch back to live view mode. Direction Control Buttons: Control camera lens to go up/down/left/right and home position. Camera speed: Choose the speed of Pan and Tilt. Preset: Add/Update the preset positions or go to one of these positions. Tour: Select one of the camera tours. Camera tour is comprised by series of preset locations. Click Go button to execute the selected camera tour.
Monitor Image The image shot by the Network Camera is shown here. The date and time are displayed at the top of the window. ActiveX Control The plug-in ActiveX control supports a lot of functions by clicking the left mouse button. Note that this feature only supports on the ActiveX control within Microsoft® Internet Explorer. Click on the ActiveX control icon to show the function menu. All features are applied to your PC NOT the IP camera. This menu provides features that are unique to the ActiveX control.
Digital Zoom Click Digital Zoom to active this function as below. User can drag or scale the box over the video to adjust zoom ratio and position. Using the mouse to click and drag to zoom in the select area. Zoom in area image Snapshot Click Snapshot to activate this function. Press Snapshot button to take a picture. The image file is saved as JPEG format into your local PC. Press Browse and select the path to save file. Press OK to continue.
Record Click Record to activate this function. Press Record button to start recording. The video file is saved as ASF format into your local PC. While you want to stop it, press Stop. Press Browser, and select the path to save file. Press OK to continue. To saved ASF file could be displayed on Windows Media Player which has been installed ffdshow or DirectX 9.0. Volume Click Volume to activate this function. There are two control bars for speaker and microphone volume respectively.
Statistics Click Statistics to activate this function. A window will be pop-up to show the statistics information of the streaming status. Note this is the information between the device and your local PC.
About Click About to show ActiveX information.
Administrating the Device System Setting This function is only available for user logged into Network Camera as administrator. Click on each menu name to display its setting page. Item Function Network Configure network settings such as DHCP, DDNS, 3GPP, PPPoE and UPnP Camera Adjust camera parameters, day & night, position, and set camera tour System Configure system information, date & time, maintenance, and view system log file.
Obtain IP address automatically (DHCP): DHCP: Stands for Dynamic Host Configuration Protocol. Enable this checked box when a DHCP server is installed on the network to issue IP address assignment. With this setting, the IP address is assigned automatically. If this device cannot get an IP address within limited tries, the default IP address is 192.168.10.30.
DDNS service DDNS stands for Dynamic Domain Name Server. Your Internet Service Provider (ISP) provides you at least one IP address which you use to connect to the Internet. The address you get may be static, meaning it never changes, or dynamic, it would be changed periodically. One of the possible solutions for the dynamic IP address problem comes in the form of a dynamic DNS service. DDNS provides users the same hostname when their IP address is variable.
PPPoE It allows your device with xDSL or cable connects with broadband network directly, then your device can dial up and get a dynamic IP address. The device can directly connect to the xDSL, however, it should be setup on a LAN environment to program the PPPoE information first, and then connect to the xDSL modem. Power on again, then the device will dial on to the ISP connect to the WAN through the xDSL modem.
Streaming RTSP is a streaming control protocol and a starting point for negotiating transports such as RTP, multicast and unicast, and for negotiating codec. RTSP can be considered as a "remote control" for controlling the media stream delivered by a media server. RTSP servers typically use RTP as the protocol for the actual transport of audio/video data. RTSP Port: Choose the RTSP port. The RTSP protocol allows a connecting client to start a video stream. Enter the RTSP port number to use.
UPnP UPnP is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled Video Server. If your operating system is UPnP enabled, the device will automatically be detected and a new icon will be added to “My Network Places.” If you do not want to use the UPnP functionality, it can be disabled. In addition, this device also provides UPnP IGD function for NAT traversal easily.
Bonjour Setting It can support both Safari and Firefox. Bonjour: To enable or disable the bonjour function. Friendly Name: It will be detected automatically. Safari: Open Safari Browser → Bookmark → Bonjour → Double click the desired IP Camera → Enter Username and Password → Finished Firefox: Open Firefox Browser → Tool → Bonjour Browser → Double click the desired IP Camera → Enter the “Host name“ in the URL bar (Ex. http://SF1311H.
IP Filter You can define which IP addresses are allowed. IP Filter: To enable or disable the IP filter function. IP Filter Policy: Choose the filter policy denying/allowing. IP Notification In case the IP address is changed, system is able to send out an email to alert someone if the function is enabled. SMTP Notification (e-mail): Please make sure to enable this function and then filled in “Send to” and “Subject”. Send To: Enter the receiver‟s e-mail address.
TCP Port: Set port number of TCP server. Message: The message will be sent to FTP server. HTTP Notification: If enable this function, then the fields below need to be filled. URL: Enter the server name or the IP address of the HTTP server. HTTP Login Name: Enter the user name for the HTTP server. HTTP Login Password: Enter the password for the HTTP server. Proxy Address: Enter the server name or the IP address of the HTTP Proxy. Proxy Port: Set port number of Proxy.
Camera: Adjust Camera Parameters Use this menu to set the functions of the camera parameters of the device. Picture Rotation: Turn the “Mirror” and “Vertical Flip” On or OFF. The image will be overturned as below. White Balance: Auto: Adjust the white balance automatically. Hold: Hold the white balance. Maximum Exposure Control: Auto: Adjust the internal gain automatically. Hold: Hold the internal gain. Color Level: The larger value, the more colorful image.
Sharpness: The larger value, the sharper image. De-Noise: De-Noise can remove or lower unwanted noise and preserve fine details and edges. ICR: ICR stands for IR Cut Filter Removable that is to estimate the intensity of the light and switch the IP camera into the Day or Night mode. The function can set to automatically or setting estimate value manually. Current Value: The current Intensity value of the light. The red mark on the scroll bar represents the current value of light‟s intensity.
Preset Setting This page provides the edit tool to modify or delete the “Preset Setting” item by item. Tour Setting Up to 128 positions can be pre-set, and the camera can be programming to move to the preset position sequentially. To use the camera tour function, user must preset several camera positions first. Tour Name: The group name of the sequence of camera tour. The maximum number of camera tour is 16. Running: Enable or disable this camera tour. Preset: Set the sequence of the tour.
System: Configure and Maintain System Use this menu to perform the principal settings of the device. System Device Title: You can enter the name of this unit. The information will be shown on IPWizard II once the device is found. Software Version: This information shows the software version of the device. Network LED: To turn on or off Network LED. Power LED: To turn on or off Power LED.
Date & Time You can setup the device or make it synchronized with PC or remote NTP server. Also, you may select your time zone in order to synchronize time locally. Server Date & Time: Displays the date and time of the device. PC Time: Displays the date and time of the connected PC. Adjust Synchronize with PC: Click this option to enable time synchronization with PC time. Manual setting: Click this option to set time and date manually.
Maintenance Default Settings (Including the Network Setting): Recall the device hard factory default settings. Note that click this button will reset all device‟s parameters to the factory settings (including the IP address). Default Settings (Except the Network Setting): The unit is restarted and current settings are reset to factory default values except the network setting. Backup Setting: This button will backup all of the current system parameters.
Strongly suggest that DO NOT upgrade firmware via Wireless LAN due to high error rate possibly and don't allow any other clients to access this unit during updating procedure. Be aware that you should not power off during updating the firmware and wait for finish message. Furthermore, the firmware upgrade procedure is risky and do not try to upgrade new firmware if it‟s not necessary. Video: Configure Profile This device provides 2 modes of video profile.
Video Profile Select the video profile from list to configure. H264 Resolution: There are four resolutions in this profile: SXGA(1280x1024), VGA(640x480), QVGA(320x240) and QQVGA(160x128). Rate Control: Defines the rate control method of this profile. There are two options: Constant Bit Rate (CBR) or Variable Bit Rate (VBR). For CBR, the video bit rate would be fixed. User can set the desired bit rate to match the limitation of bandwidth. For VBR, user could choose the quality level.
quality but of course will consume higher bandwidth. Max Frame Rate: Defines the targeted frame rate of this profile. For example, set the frame rate to 15 fps, then the image will be updated for 15 frames per second as possible. User need to set reasonable max frame rate versus video quality under the limited bandwidth. ROI ROI stands for Region on Interest. There are 2 ROI settings can be set. 1. 2. 3. 4. Select ROI0 or ROI1 from drop-down list.
Audio: Audio Parameters Audio: To enable or disable audio function Mute While PT: To enable or disable audio while pan-tilt.
User: Manage User Name, Password and Login Privilege Use this menu to add, modify, or delete the usernames and passwords of the Administrator and viewer. Viewer Login: Select “Anonymous” to allow any one viewing the video once connected. Otherwise, only users in database can view the video after login. Access Right: Administrator can access every function in this device. However, viewers only can view the video and access limited function.
E-Mail: Setup E-Mail Configuration You may setup SMTP mail parameters for further operation of Event Schedule. That‟s, if users want to send the alarm message out, it will need to configure parameters here and also add at least one event schedule to enable event triggering. SMTP Server: Enter SMTP server name or the IP address of the SMTP server. Test: Send a test mail to mail server to check the account that user has entered is available. SMTP Port: Set port number of SMTP service.
Object Detection: Setup Object Detection Use this menu to specify motion detection window 1 to window 10 and set the conditions of detection while observing a captured image. Add and Delete: To add or delete the motion windows. User can specify up to 10 object detection windows (Included and Excluded) to monitor the video captured by IP camera. By dragging mouse on the image, you can change the position and size of the selected motion window accordingly.
The black line represent the object size that user has set. Sensitivity: Defines the sensitivity value of motion detection. The higher value will be more sensitive. When the system has detected the sensitive value, the values will display in window (see below illustrate). If the value of sensitivity is over the black line (object size value), the motion event will be triggered. If the value of sensitivity is below the black line (object size value), the motion event will not be triggered.
Event Server: Setup FTP/TCP/HTTP/SAMBA server FTP Server You may setup FTP parameters for further operation of Event Schedule. That‟s, if users want to send the alarm message or video file to an FTP server, it will need to configure parameters here and also add at least one event schedule to enable event triggering as SMTP. Name: User can specify multiple FTP paths as wish. Therefore, user needs to specify a name for each FTP setting.
TCP Server In addition to send video file to FTP server, the device also can send event message to specified TCP server. Name: User can specify multiple TCP servers as wish. Therefore, user needs to specify a name for each TCP server setting. TCP Server: Type the server name or the IP address of the TCP server. TCP Port: Set port number of TCP server. HTTP Server The device also can send event message to specified HTTP server. Name: User can specify multiple HTTP servers as wish.
HTTP Login Password: Type the password for the HTTP server. Proxy Address: Type the server name or the IP address of the HTTP Proxy. Proxy Login Name: Type the user name for the HTTP Proxy. Proxy Login Password: Type the password for the HTTP Proxy. Proxy Port: Set port number of Proxy. SAMBA Server The device also can send video stream to specified SAMBA server. Name: User can specify multiple Samba servers as wish.
Event Schedule: Configure the Event Schedule Setting This menu is used to specify the schedule of Event or Schedule Trigger and activate the some actions provided by this device. Where the Schedule Trigger will be activated by user-define interval without event happened. Name: Name of the Event or Schedule. Enable: Enable or disable this Event or Schedule. Type: Event trigger or Schedule trigger. Enable Time: Define the feasible time slot. Trigger by: Select the sources to be triggered.
hours. 3. Trigger by : You do not need to choose it, because this will be triggered every minute 4. Action : Voice Alert Record User can choose the type of record file for event or schedule application. Record File Type: Choose AVI or JPEG file format. Record File Prefix: Define the prefix of recorded filename. JPEG Picture Numbers: Define the picture numbers of JPEG to be sent out. Pre Trigger Duration : Time of pre-record when alarm triggered.
Appendix A: Alarm I/O Connector Some features of the Camera can be activated by the external sensor that senses physical changes in the area Camera is monitoring. These changes can include intrusion detection or certain physical change in the monitored area. For examples, the external sensor can be a door switch or an infrared motion detector. These devices are customer provided, and are available from dealers who carry surveillance and security products.
CAMERA. YOU COULD RECEIVE THE FATAL ELECTRIC SHOCK. THE EXTERNAL I/O IS NOT CAPABLE OF CONNECTING DIRECTLY TO DEVICES THAT REQUIRE LARGE AMOUNTS OF CURRENT. IN SOME CASES, A CUSTOM INTERFACE CIRCUIT (CUSTOMER PROVIDED) MAY HAVE TO BE USED. SERIOUS DAMAGE TO NETWORK CAMERA MAY RESULT IF A DEVICE IS CONNECTED TO THE EXTERNAL I/O THAT EXCEEDS ITS ELECTRICAL CAPABILITY.
Appendix B: Troubleshooting & FAQ Question Answer or Resolution Features The video and audio codec is adopted in the device. The maximum number of users accesses the device simultaneously. The device can be used outdoors or not. The device utilizes H.264, MPEG4 and JPEG triple compression to providing high quality images. Where H.264 and MPEG4 are standards for video compression and JPEG is a standard for image compression. The audio codec is defined as AMR for 3GPP and G.711/G.726 for RTSP streaming.
Question IPWizard II program fails to save the network parameters Answer or Resolution Install this device Network may have trouble. Confirm the parameters and connections of the device. UPnP NAT Traversal Doesn‟t work with NAT router Some IP cameras are working but others are failed Maybe NAT router does not support UPnP function. Please check user‟s manual of router and turn on UPnP function. Maybe UPnP function of NAT router is not compatible to the IP camera.
Question Answer or Resolution Access this device Image or video does not appear in the main page Check the device‟s ActiveX is installed on your computer Internet Explorer displays the following message: “Your current security settings prohibit downloading ActiveX controls” The device work locally but not externally The unreadable characters are displayed. Frame rate is slower than the setting.
Question Answer or Resolution Access this device Pan/Tilt does not work. (including Click to Center and Preset Positioning) Pan/Tilt does not work smoothly The focus on the Camera is bad The color of the image is poor or strange Image flickers Noisy images occur Cannot play the recorded ASF file Click [Refresh] on the Internet Explorer when the communication stops with the device. The image will refresh. Other clients may be operating Pan/Tilt. Pan/Tilt operation has reached the end of corner.
Appendix C: PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It‟s also a very useful tool to confirm Network Camera installed or if the IP address conflicts with any other devices over the network. If you want to make sure the IP address of Network Camera, utilize the PING command as follows: Start a DOS window. Type ping x.x.x.x, where x.x.x.
Appendix D: Bandwidth Estimation The frame rate of video transmitted from the device depends on connection bandwidth between client and server, video resolution, codec type, and quality setting of server. Here is a guideline to help you roughly estimate the bandwidth requirements for your device. The required bandwidth depends on content of video source. The slow motion video will produce smaller bit rate generally and fast motion will produce higher bit rate vice versa.
Appendix E: Specifications Camera Image Device Effective Pixels Sensitivity Signal to Noise Lens Pan & Tilt Preset Points Camera Tour IP Module Video Video Encoder Video Profile Frame Rate Image Setting Streaming Audio Audio Encoder Audio Streaming Microphone Audio Output Network Supported Protocols Security Users Ethernet System Integration Application Programming Interface Alarm Triggers Motion Detection Alarm Events 1.3 Mega-pixel image sensor 1280 x 1024 pixels 1.0V/lux-sec (550nm) 44dB F:1.2 ; f2.
IP Module System Integration Video Buffer Pre- and post- alarm buffering General RAM ROM Power Supply PoE 128MB 8MB 12V DC external power adapter IEEE 802.
Appendix F: Configure Port Forwarding Manually The device can be used with a router. If the device wants to be accessed from the WAN, its IP address needs to be setup as fixed IP address, also the port forwarding or Virtual Server function of router needs to be setup. This device supports UPnP traversal function. Therefore, user could use this feature to configure port forwarding of NAT router first.
[Note] Because a dynamic WAN IP can change from time to time depending on your ISP, you may want to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will not change over time and will be more convenient for you to use to access your camera from a remote location. If you could not get a Static IP address from your ISP, DDNS is a solution alternatively. Please refer to Appendix G for more information.
Enter valid ports in the Virtual Server section of your router. Please make sure to check the box on this line to enable settings. Then the device can be access from WAN by the router‟s WAN IP Address. By now, you have finished your entire PC configuration for this device.
Appendix G: DDNS Application 1. Preface If you have a Cable modem or xDSL, this is a great way to host your own Networked Device or other TCP/IP Service. Get your own domain like www.yourname.com, www.yourname.com.tw etc. (Note: This domain must be registered with Internic via registration authorities such as Network Solutions, DirectNIC, Register.com etc). Your domain name's dynamic IP address is automatically tracked by a DDNS server.
(3) After the columns show up at the left side, click “Create Account”. (4) Fill the application agreement and necessary information. a. Username b. E-mail address and confirmation c. Password and confirmation d.
Click these two options (5) Check your e-mail mailbox. There will be an e-mail with a title “Your DynDNS Account Information“. Click the hyperlink address to confirm the DDNS service that you just applied. Then DDNS you applied activated.
(6) Enter the web page http://www.dyndns.org/ again. Input your username and password that you just applied to login administration interface of DDNS server. Input your account (7) If the correct username and password are input, you can see the following picture at the top-right of the login page. (8) Click the “Services”.
(9) Click the “ Dynamic DNS ”. (10) Click the “Get Started”.
(11) We could create a domain name without any charge at this step. First, we input the host name. (Pink No.1) Then we pick a domain that is easy to remember. (Pink No.2) The 3rd step is to click “Offline Hostname” from Service Type. (Pink No.3) Finally, click the “Create Host” to submit the domain name information and finish DDNS application. (Pink No.4) 1 2 3 4 4.
Appendix H: Power Line Frequency COUNTRY Argentina VOLTAGE FREQUENCY 220V 50 Hz *Neutral and line wires are reversed from that used in Australia and elsewhere. *Outlets typically controlled by adjacent switch. Though nominal voltage has been officially changed to 230V, 240V is within tolerances and commonly found.
Appendix I: 3GPP To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. [Note] To use the 3GPP function, it strongly recommends installing the Networked Device with a public and fixed IP address without any firewall protection. RTSP Port: Port 554 is the default for RTSP service. However, sometimes, some service providers change this port number for some reasons. If so, user needs to change this port accordingly.
Appendix J: Enable UPnP of Windows XP Use the following steps to enable UPnP settings only if your operating system of PC is running Windows XP. 1. Go to Start > Settings > Control Panel 2.
3. Click Add/Remove Windows Components 4. The following screen will appear: 5. Select Networking Services and click Details.
6. Select Universal Plug and Play and click OK. 7. Click Next.
8. Please wait while Setup configures the components. 9. Click Finish.
