User Manual

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9. Let the printer dry before you reload supplies.
10. Close the exit cover by pushing firmly on it. Both latches will click into place.
11. Close the cover and printhead assembly.
12. Turn on the printer and press Feed/Cut to position the supply under the
printhead. Resend your format, batch, and check digit packets.
Troubleshooting
This section provides solutions to minor printing problems.
Problem Action
Error message appears during
startup
Turn off the printer, wait fifteen seconds and
then turn on the printer. Call Technical
Support if the error message reappears.
Does not print.
Check supply.
Check ribbon.
Send a corrected format and batch packet.
Does not feed. Set wide/narrow knobs correctly.
Partially printed data.
Clean the printhead.
Send a corrected format packet.
Printing shadows or smears.
Clean the printhead.
Change supply.
Check ribbon.
Light Printing.
Change supply.
Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.
Heavy Printing.
Clean the printhead.
Change supply. Adjust the print contrast.
Check wide/narrow knobs.
Check ribbon.