Specifications
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• Electrical Trouble Shooting  Users Manual Model 686 / 686 HT 
Electrical Trouble Shooting 
Power Up / Sign On / Communications 
Problem  Probable Cause  Corrective Action 
Printer fails to power up.  1) Incorrect AC power supplied to 
printer. 
1) Confirm that the AC entry is configured for the 
line voltage intended to be applied to the printer. 
Failure to do so can damage the printer's internal 
power supply (refer to the Fuse Configuration 
section in this manual).  
  2) Lack of power to printer.  1) Check that both ends of the power cord are 
plugged in securely. 
2) Confirm that the outlet the printer is plugged 
into has power. 
  3) Missing or blown fuse(s)  1) Check that the fuse(s) located inside the AC 
entry are present and intact.  Replace as needed 
(refer to the Fuse Configuration section in this 
manual). 
  4) Cable / connector inside printer 
not properly seated or 
disconnected. 
1) Power off and remove the power cord from the 
AC entry. Remove the back cover and inspect 
the cables and connectors to and from the power 
supplies (refer to the Electrical System 
Schematic in this manual). 
  5) Thermal Control Board 
unplugged from the Mother Board 
1) Power off and remove the power cord from the 
AC entry. Remove the back cover and reseat the 
Thermal Control Board. 
Front panel displays no text 
or nothing at all. 
1) Front panel cable unplugged.  1) Power off and remove the power cord from the 
AC entry. Remove the back cover and inspect 
the cable and connectors to and from the front 
panel (refer to the Electrical System Schematic 
section in this manual). 










