User manual

A V G 9.0 A nti-V irus Busines s E dition © 200 9 C opyright A V G Tec hnologies C Z, s.r.o. A ll rights reserved. 24 2
16. FAQ and Technical Support
Should you have any problems with your AVG 9.0 Anti-Virus Business Edition, either
business or technical, please refer to the FAQ section of the AVG website at http://
www.avg.com/faq.
If you do not succeed in finding help this way, contact the technical support
department by email. Please use the contact form accessible from the system menu
via Help / Support by e-mail in the AVG application.
If you have gone through this documentation and you are still not sure about what
level or type of AVG 9.0 Anti-Virus Business Edition functions are best for you, we
recommend that you consult the AVG Technologies technical support department:
http://www.avg.com/support-existing.
To help us find the best solution for AVG implementation on your network, please
prepare the following information:
· the size of your network (the file server type, number of network stations)
· operating systems on the stations in the network
· average HW parameters of the station (or rather the minimum parameters)
· LAN or WAN, and the connection quality for WAN
· your demands for AVG 9.0 Anti-Virus Business Edition (administrator’s
requirements, and administration extent)