AVG 8.5 Anti-Virus Network Edition User Manual Document revision 85.3 (23. 7. 2009) Copyright AVG Technologies CZ, s.r.o. All rights reserved. All other trademarks are the property of their respective owners. This product uses RSA Data Security, Inc. MD5 Message-Digest Algorithm, Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. This product uses code from C-SaCzech library, Copyright (c) 1996-2001 Jaromir Dolecek
Contents ........................................................................................................................ 7 1. Introduction ..................................................................................................................... 7 1.1 AVG Network edition scheme 9 1.2 Key..................................................................................................................... features and functions ...............................................................
29 3.4.2 MS .......................................................................................................... SQL Server 2005 Express Edition 29 3.4.3 MS .......................................................................................................... SQL Server .......................................................................................................... 29 3.4.4 Oracle ..........................................................................................................
.......................................................................................................... 105 6.2.4 Status panel .......................................................................................................... 105 6.2.5 Quick help panel .......................................................................................................... 105 6.2.6 Filter panel .......................................................................................................... 105 6.2.
.......................................................................................................... 144 8.1.1 Configuration Overview .......................................................................................................... 144 8.1.2 Completion ..................................................................................................................... 147 8.2 AVG Network Installer Wizard Lite ....................................................................................
.......................................................................................................... 190 11.2.3 Migrating Stations to another AVG DataCenter 194 11.3 ..................................................................................................................... How to Synchronize Stations 194 11.4 ..................................................................................................................... How to solve Update related issues 196 11.5 .......................
1. Introduction This user manual provides comprehensive documentation for AVG 8.5 Anti-Virus Network Edition. Important notice: The document may contain references to other user guides, especially the Internet Security guide. If you are not familiar with the AVG User Interface and AVG advanced/Firewall settings we strongly recommend that you download all relevant guides in advance from the http://www.avg.com website, Downloads section.
1) AVG DataCenter consists of a database, and AVG Admin Server. The AVG Admin Server performs the role of a mediator between the AVG DataCenter and AVG stations. The AVG Admin Console uses the AVG Admin Server to approach the AVG DataCenter database, and to centrally define stations' settings and system parameters. AVG stations approach the AVG Admin Server to read the setup parameters; and to save their currently defined setting and scan results into the AVG DataCenter.
2) AVG Admin Console is a program for administration of AVG stations. It communicates directly with the AVG Admin Server. 3) Stations communicate with the AVG Admin Server (accepts the default settings, requests specific settings, sends the scan results etc.) 4) AVG Technologies Server provides AVG Admin Server/Servers with update files. 1.2. Key features and functions AVG 8.
The full functionality of the AVG 8.5 Anti-Virus Network Edition guarantees: o Automated remote AVG installation on all network stations thanks to new AVG Network installer Wizard o Continuous overview of all network AVG stations’ current status o Central control and administration of AVG stations’ configuration AVG 8.5 Anti-Virus Network Edition full functionality is provided by the AVG Admin Console, and the AVG DataCenter.
· Windows 2000 Server SP4 + Security Rollup Pack · Windows XP Professional SP2 · Windows XP Home SP2 · Windows XP Professional x64 Edition SP1 · Windows Server 2003 SP1 · Windows Server 2003 x64 and Itanium · MS Windows 2008 Server · MS Windows 2008 Server x64 Edition · Windows Vista (32/64-bit), all editions The AVG Admin console, AVG Admin Server and related components are supported in the following operating systems: · Windows 2000 Professional SP4 + Security Rollup Pack · Windows XP
1.4. Minimum Hardware Requirements Minimum hardware requirements for AVG 8.5 Anti-Virus Network Edition and related components are as follows: · Intel Pentium CPU 1.2 GHz · 250 MB of free hard drive space · 256 MB of RAM memory 1.5. Recommended Hardware Requirements Recommended hardware requirements for AVG 8.5 Anti-Virus Network Edition are as follows: · Intel Pentium CPU 1.2 GHz · 250 MB of free hard drive space · 512 MB of RAM memory 1.6.
· Ping (ICMP type 0 - Incoming echo request) Change this setting only if the AVG Network Installer is not able to detect network station(s), which you are sure are switched on and fully operational. In the firewall settings used on the remote station allow the incoming ping requests within the local network. Often this function can be found under ICMP type 0 or Incoming echo request or similar description. If set correctly, AVG Network Installer will be able to find the station in the network.
passes it the AVG installation files. 1.6.2. Ports to be Allowed for Remote Administration Ports that need to be allowed for remote administration are listed below: · Communication on TCP port number 80 For downloading AVG updates from the internet to the AVG Admin Server UpdateProxy, it is necessary to permit outgoing communication for these components on TCP port 80.
1.7. Migrating Stations From Previous Version The migration of one AVG DataCenter to another is described in the How to/ Migrate stations from/to different DataCenter. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
2. AVG 8.5 Anti-Virus Network Edition Installation In order to be able to remotely install AVG on stations, you must first install AVG 8.5 Remote Administration and its components. The whole process consists basically of two steps: · Components Installation · Deployment process Note: It is strongly recommended that you go through the following chapters first to get a general overview of AVG 8.
2.1.4. AVG Admin Lite AVG Admin Lite is the name given to a simplified installation of AVG 8.5 Anti-Virus Network Edition, providing only a local update source and script AVG installations on stations, without the benefits of AVG DataCenter and AVG Admin Console. 2.1.5. AVG Admin Server The AVG Admin Server stores data in a database (AVG DataCenter) and performs the role of a mediator between the AVG DataCenter and stations. AVG Admin Server may also work as a local update source.
Serves as a proxy server for downloading and distributing updates to your stations. 2.2. Where to Install and Deploy You can install and deploy different components/roles of AVG Remote Administration to different servers/stations. There is no need to install everything on one machine. Once you finish product installation, you will proceed to the deployment process that allows you to deploy different server roles. For example, the AVG DataCenter role can be deployed to some central server in your network.
2.4. License Agreement This dialog window offers the full wording of the AVG 8.5 Anti-Virus Network Edition license agreement. To approve, press the Accept button. Otherwise press the Don’t accept button, and the installation process will be cancelled. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
2.5. Installation Type In this dialog select which type of Remote Administration you wish to install. You have the following options: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
· Full Installation This is the recommended option. It will install all possible components. · Custom Installation This option allows you to select, which components you wish to install. · Lite Installation This choice installs the product with simplified wizards that contain predefined settings for UpdateProxy role only. The AVG Network Installer Wizard allows only simple script generation. No console for administration will be installed and no AVG DataCenter will be deployed.
2.7. Destination Folder You have to specify the destination folder where AVG 8.5 Anti-Virus Network Edition (and its components) will be installed. If you want to select another directory, specify the directory path or choose a directory from your local disk by pressing the Browse button. To continue the installation press the Next button.
Note: If you want to use Graphic reports, install the component on the computer where you install AVG Admin Server, and on each computer where you install AVG Admin Console. Graphic reports are generated by the AVG Admin Server and can be viewed by the AVG Admin Console. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
2.9. Installation Summary This dialog presents a list of all selected parameters. To continue the installation, press the Finish button. 2.10.Installation Complete The Installation complete dialog appears to confirm that AVG 8.5 Anti-Virus Network Edition and all its components were installed successfully. Press the OK button to finalize the installation.
· AVG Admin Deployment Wizard Lite This Wizard will start if you chose Lite Installation in the Installation type dialogue. For more information see the AVG Admin Deployment Wizard Lite chapter. Note: You must go through this wizard in order to make AVG 8.5 Anti-Virus Network Edition function properly. Note: If an error occurred during the installation process, or the installation failed, an error dialog appears. In that case switch to your TEMP directory with the avg8adm.
3. AVG Admin Deployment Wizard The AVG Admin Server Deployment Wizard is launched immediately after the installation of AVG 8.5 Anti-Virus Network Edition. It can also be launched any time later from the program folder, i.e. All programs/AVG 8.5 Remote Administration/AVG Admin Server Deployment Wizard. The Wizard guides you through the configuration process for the AVG DataCenter database on a selected database engine.
3.1. Introduction The first dialogue explains the purpose of the Wizard and briefly describes two main options. Click the Next button to proceed to the next step. Note: We strongly recommend you complete this wizard in order to make the AVG Admin Server run correctly. 3.2. Deploying multiple UpdateProxy roles Before you deploy AVG 8.
servers and spread the load. To deploy the UpdateProxy role to another server you need to repeat the installation and deployment process on the other server. 3.3. Role Selection This screen displays information on the AVG Admin Server current state. When everything is correct, the respective information is displayed in green text. If this is not your first run and everything seems to be correct (i.e.
· DataCenter role Allows central management of AVG stations configuration via the AVG Admin Console, collects scan results from AVG stations, shows components states and much more. If you choose to install this role only, proceed to the DataCenter Role chapter. · UpdateProxy role Serves as a proxy server for downloading and distributing updates to your stations. If you choose to install this role only, proceed to the UpdateProxy role chapter.
To do so, simply check the Perform DataCenter database backup to folder checkbox and fill-in your desired storage location. The next dialogue will inform you about your DataCenter database status. There exist two possible cases - either the DataCenter database will be up to date or outdated. In the first case, you will experience these two options: · Keep existing DataCenter database This option will leave the database untouched.
This option will update the database to the current version. Select this option, if you need to preserve the database contents. Continue to choose a proper database engine (this dialogue will not appear if you decided to keep your existing database): AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Select the database system corresponding to your needs. These options are available: · Firebird This solution is appropriate for smaller networks with up to 150 stations. The database is a standard part of AVG 8.5 Anti-Virus Network Edition installation. · Microsoft SQL Server 2005 Express Edition A reduced version of the Microsoft SQL Server, it can serve up to 1000 stations. The product is not a standard part of AVG 8.5 Anti-Virus Network Edition. Its usage is not limited by any commercial license.
This engine can serve over 1000 stations in large networks. It is not a standard part of AVG 8.5 Anti-Virus Network Edition and its usage is bound to a commercial license. If you choose a database type that is different to the one you have been currently using, the Wizard can import the contents of the previously exported AVG DataCenter into the newly chosen database type. 3.4.1.
If in the previous dialog you chose New SQL Server 2005 Express Edition installation, you will be asked to fill in the following information: · Computer name – defines the name of the station, on which SQL Express Edition is about to be installed · Instance name – refers to a particular SQL Express Edition installation, if there is more than one instance installed on the station.
Continue to the next screen by pressing the Next button. If you selected New SQL server 2005 Express Installation in the previous steps, you will experience a dialogue similar to the one below. Otherwise you can continue to the next step - Data Import - by pressing the Next button. This step assumes that you do not have a Microsoft SQL 2005 Express Edition installed on your computer yet, and that you will need to install it now.
and save it to some temporary directory. Then launch the installation using the command indicated below (example) SQLEXPR.EXE INSTANCENAME=SQL2005EE SAPWD=asd SECURITYMODE=SQL Note: The above string is only an example of such a command. For correct installation please copy the string displayed in your specific Wizard window! As soon as the MS SQL Server 2005 Express installation is finished, continue to the next step - Data Import - by pressing the Next button. 3.4.3.
· Administrator’s username – database administrator user name - must be filled in. · Administrator’s password – password for the database administrator - must be filled in. · Database name - shows predefined database name. · Username - type in a preferred new login name for the database (to be used for AVG Admin Server connection). · User password - type in a preferred new password for the database (to be used for AVG Admin Server connection).
· Computer name – defines the name of the server, on which Oracle 10g is installed. Change the value only if the installation resides on a remote computer. · Administrator’s username – database administrator user name - must be filled in. · Administrator’s password – password for the database administrator - must be filled in. · Instance name – refers to a particular Oracle installation, if there is more than one instance installed on the station.
3.4.5. Data Import Once you confirm your database selection, you can also choose to import some existing data into the newly created database. To do so, tick the Import data into the database from folder checkbox. The folder selection field becomes available. Choose your backup folder by clicking this button and find the folder, where the original files for import are stored. If you are currently upgrading from the former 7.5 version, you can import your AVG DataCenter 7.5 data in this dialogue.
the backup feature off. The folders are named in the format YEAR-MM-DD TIME for easier differentiation. 3.5. UpdateProxy role This dialogue will appear, if you chose to deploy the UpdateProxy role in the Role Selection dialogue. You must choose a folder, into which the update files will be downloaded and stored. If the folder does not exist, you will be asked if you want to create it. Click this continue. button to select the folder. Once finished, click the Next button to AVG 8.
3.5.1. Update servers This dialogue lets you choose update servers, from which the update files will be downloaded by AVG Admin Server (for further distribution). If you are unsure about these settings, we recommend keeping the default configuration.
The following buttons are also available: Edit - for changing the address or name of the selected server. Delete - for deleting the selected server address. The servers are listed by priority. The first one always has the highest priority, i.e. updates are first downloaded from this server. If you need to change the order, simply use the following buttons to do so: Move Up - to move a selected server up. Move Down - to move a selected server down. Once finished, click the Next button to continue.
be written to any of the DataCenter settings. · Shared settings - the currently deployed AVG Admin Server URL will be saved into the Shared Settings for Stations. · New group... - the currently deployed AVG Admin Server URL will be saved to a new group. If you choose this option, you will need to select a group name and optionally its description too. · New stations - the currently deployed AVG Admin Server URL will be saved to the New stations group settings.
This dialogue contains a brief overview of the previously selected settings. Confirm your choice by pressing the Deploy button. The deployment process will start. It may take some time, so please be patient. Once the process is completed, click the Finish button to close the Wizard. The AVG Admin Server will then be started. To immediately start installing AVG to remote stations, navigate to the AVG Network Installer Wizard chapter for more detailed information.
4. AVG Network Installer Wizard Basic Mode The AVG Network Installer Wizard allows you to remotely install AVG on stations or to create installation scripts for on-site installation. The wizard can be launched in two ways: · From the Windows Start menu/All Programs/AVG 8.5 Remote Administration/ AVG Network Installer Wizard · From the AVG Admin Console environment - upper menu Tools/Install AVG on stations... The wizard can be run either in the Basic or Advanced mode.
4.2. Welcome If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file (available in the final step), you can load the settings now by choosing the Load settings button. To revert to the original settings preset by default, press the Default settings button. During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL+S combination.
4.3. Installation Method To continue in the Basic Mode leave the option Advanced mode unselected, otherwise proceed to Advanced Mode chapter. The dialog window offers the selection between two options for creating and using the installation script: · Remote network installation This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.).
4.4. Remote Network Installation For proper remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly. Before you proceed, please review the network requirements and exceptions regarding remote AVG installation. You can find more detailed information on the ports settings in the Network Requirements chapter.
During this step it is necessary to define the following installation parameters: · License information – type in the license data such as Name, Company, and License number (mandatory value). If you wish to take the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used. · Folder with the AVG installation package - type in the full path to AVG installation package or use this button to select the proper folder.
The following options are available in this step. Note: If you are unsure about these settings, we recommend keeping the default ones. · Remote administration - Enter the AVG DataCenter connection string into the AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.
The wizard needs to scan some stations first to find out their status and then install AVG on them. In the Network scanning method section choose from the drop down list, your preferred method for selecting stations. The possible options are as follows: · All stations from the domain - this option will scan all stations available in your local domain. · Enter an IP range - this option will allow you to choose a specific range of IP addresses.
· Select a single station - this option lets you type in a specific Computer name (DNS name) or IP address. · Select from Active Directory - allows you to choose specific stations directly from the Active Directory. The AVG Agent password section contains a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations.
4.4.1. All Stations from the Domain If you choose to install AVG remotely on all stations from the domain, the following dialogue listing all stations available in the domain will appear: According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG already installed, or where AVG could not be detected.
4.4.2. Enter an IP Range If you choose to install AVG remotely according to an IP range, the following dialogue will appear: You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field enter an ending address. Click the Add button to add the address range into the list. To delete a range from the right list, simply select the items you wish to remove and click the Remove button.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. 4.4.3.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
4.4.4. Select a Single Station If you choose to install AVG remotely only on a single station, the following dialogue will appear: Click either the Computer name or IP address field and fill in the proper name or IP address. Confirm your choice by clicking the OK button. The process of checking the chosen station for an AVG installation will begin. Once done, the Station selection window will appear: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Add one station - will allow you to add another single station. Continue to the Remote network installation - final steps chapter and complete the remote installation process. 4.4.5.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
4.5. Remote network installation - final steps More options are available when you right-click on the list of stations - a new context menu appears with the following options: · Refresh - will reload the state of all stations in the list by scanning them again. · Retrieve the installation log - this option will try to obtain the installation log from the station (if available).
Additionally, you may display a so called 'tool tip' when pointing to a station in the list for a few seconds. The tool tip contains an overview of the station state and other details. Once you are ready to proceed, click on the Install button to begin remote installation. If you selected only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.
Enter a username that has administrator privileges (a username that is member of an administrator's group). Confirm by clicking OK. If there is no common administrator account for all stations (with the same login name and password) you will be asked separately for every station. Pressing the Cancel button will cause the current station installation to be skipped, and the wizard will continue installation on the next station in the list. AVG will then be transferred to the station and installed.
The Save settings button allows you to save the previously selected configuration. You can then reuse it when running this wizard again simply by loading the settings at the very beginning. Click Finish button to close the wizard. 4.6. Creation of AVG Installation Script Selecting the Creation of AVG installation script option, the wizard will create an installation script in a selected directory.
The first step contains an overview of this option. Click Next to continue. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
During this step it is necessary to define the following installation parameters: · License information – type in the license data such as Name, Company, and License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used. · Folder with the AVG installation package - type in the full path to the AVG installation package or use this button to select the correct folder.
The following options are available in this step. Note: If you are unsure about these settings, we recommend keeping the default ones. · Remote administration - Enter the AVG DataCenter connection string to the AVG DataCenter connection string field. If applicable, also enter the Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option.
In this step you may specify names of the installation script files, their storage and other options. In the File names definition define these options: · Name of the file to launch installation - type in a custom name for the file, that will be used for launching the installation. The file extension must be .bat. · Name of the script file with parameters - type in a custom name for the script parameters file. The file extension must be .ini.
or USB Flash disk from which you would like to start the AVG installation automatically once inserted, tick this checkbox and the AUTORUN.INF file will be created. · Enable relative paths - We recommend keeping this option checked.
The Save settings button allows you to save the previously selected configuration. You can reuse it when running this wizard again simply by loading the settings at the very beginning. Click the Finish button to close the wizard. There are several options for how to use the produced script file. Here are the two most common examples: To use the script saved to a folder: 1. Copy the whole contents of the previously chosen folder to your station.
You can also put the script on a removable device, such as an external hard drive, USB flash disk etc. To use the script from a removable device: 1. Insert the removable device to your station. 2. If the autorun feature is enabled in the station's operating system and you chose to create the autorun.inf file during script preparation, the installation will start automatically. 3. If not, open the removable device disk letter and run the AvgSetup.bat file manually. 4.
5. AVG Network Installer Wizard Advanced Mode The AVG Network Installer Wizard in Advanced mode allows you to remotely install AVG on stations or to create installation scripts for on-site installation. The Advanced mode is intended for experienced users who want to manually configure the installation script (functionality, parameters, AVG behavior) according to their own needs. The wizard can be launched in two ways: · From the Windows Start menu/All Programs/AVG 8.
5.1. Welcome If you have already used the AVG Network Installer Wizard before and saved a customized configuration into a configuration file (available in the final step), you can load the settings now by choosing the Load settings button. To revert to the original settings preset by default, press the Default settings button. During the whole installation process you can decide to save the configuration progress at any time by pressing F2 key or CTRL+S combination.
5.2. Installation Method To continue in the Advanced mode check the Advanced mode checkbox, otherwise proceed to the Basic Mode chapter. The dialog window offers the selection between two options for creating and using the installation script: · Remote network installation This option allows you to install AVG on stations available in the local network (computers selected from the domain, Active Directory, according to IP ranges, imported from a list etc.).
5.3. Remote Network Installation For correct remote installation, the wizard will first install and start the AVG Agent service on the target station, then transfer the AVG installation files and process the installation accordingly. Before you proceed, please review the network requirements and exceptions regarding remote AVG installation. You can find more detailed information on the port settings in the Network Requirements chapter.
During this step it is necessary to define the following installation parameters: · License information – type in the license data such as Name, Company, and License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used. · Folder with the AVG installation package - type in the full path to the AVG installation package or use this button to select the proper folder.
In this step, you can choose if you wish to install AVG with default settings or select custom components. · Install AVG with default settings - Choose this option if you prefer the default components to be installed. · Select installation components - Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled.
In the Setup parameters section you can choose from the following options: · Quit setup if AVG 8.5 is already installed - the remote administration will not proceed when AVG 8.5 is already present on the target station. · Kill all running applications that prevent installation - the remote installation will force closure of any application that could interfere with the installation process. Usually this could be a running e-mail client or an internet browser.
place. Default value is ten minutes. In the Setup properties section you can choose from the following options: · Where to install - if you prefer a customized target location for installation, you can choose it by entering the path here. We recommend keeping the default settings. · Setup language - choose a custom language for AVG installation. · Select folder where AVG 8.
Username and Password. If you do not want to manage the stations via the AVG Admin Console, simply uncheck this option. · Add new station into group - If you prefer to automatically add new station (s) into a custom group, you can choose the group name here. · Custom update server - if you already have an existing update server that you would like to use for your stations, check this checkbox and fill in its address now.
selecting this level, the log files will be very large. · Logging off - no logs will be saved (default). If you choose a logging level option other than Logging off, the Log file name field will become active: The Log file name – fill in the name of the log file. The AVG Agent service will store the log files under the selected name on remote stations, where the service should be installed. If you do not enter the absolute path (e.g. C:\avgagent.log), the directory containing the avgagent.
The wizard needs to scan some stations first to find out their status and then install AVG on them. In the Network scanning method section choose from the drop down list, which method for selecting stations you prefer. The possible options are as follows: · All stations from the domain - this option will scan all stations available in your local domain. · Enter an IP range - this option will allow you to choose a specific range of IP addresses.
· Select a single station - this option lets you type in a specific Computer name (DNS name) or IP address. · Select from Active Directory - allows you to choose specific stations directly from the Active Directory. The AVG Agent password section includes a Password field where you can optionally enter a password to protect communication between the wizard and the AVG Agent service on remote stations.
5.3.1. All Stations from the Domain If you choose to install AVG remotely on all stations from the domain, the following dialogue listing all stations available in the domain will appear: According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected.
5.3.2. Enter an IP Range If you choose to install AVG remotely according to an IP range, the following dialogue will appear: You need to specify the scanning range by entering the IP addresses here. In the From field enter a starting IP address and in the To field an ending address. Click the Add button to add the address into the list. To delete a range from the right list, simply select the items you wish to remove and click the Remove button.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. 5.3.3.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
5.3.4. Select a Single Station If you choose to install AVG remotely only on a single station, the following dialogue will appear: Click either the Computer name or IP address field and fill in the proper name or IP address. Confirm your choice by clicking the OK button. The process of checking the chosen station for an AVG installation will begin. Once done, the Station selection window will appear: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Add one station - will allow you to add another single station. Continue to the Remote network installation - final steps chapter and complete the remote installation process. 5.3.5.
According to the station state you have the following options: Select all stations - will select or unselect all stations in the list and the Install button will become active. Select stations without AVG - will select only stations that do not have AVG installed, or where AVG could not be detected. Continue to the Remote network installation - final steps chapter and complete the remote installation process. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
5.4. Remote network installation - final steps More options are available when you right-click on the list of stations - a new context menu appears with the following options: · Refresh - will reload the state of all stations in the list by scanning them again. · Retrieve the installation log - this option will try to obtain the installation log from the station (if available).
Additionally, you may display a so called tool tip when pointing to a station in the list for a few seconds. The tool tip contains an overview of the station state and other details. Once you are ready to proceed, click on the Install button to begin remote installation. If you select only some stations from the list, AVG installation will be performed on these stations only. Otherwise installation will be performed on all listed stations.
Enter a username that has administrator privileges (a username that is member of the administrator's group). Confirm by clicking OK. If there is no common administrator account for all stations (with the same login name and password) you will be asked separately for every station. Pressing the Cancel button will cause the current station installation to be skipped, and the wizard will continue installation on the next station in the list. AVG should be then transferred to the station and installed.
The Save settings button allows you to save the previously selected configuration. You can reuse it when running this wizard again simply by loading the settings at the very beginning. Click Finish button to close the wizard. 5.5. Creation of AVG Installation Script Selecting the Creation of AVG installation script option, the wizard will create an installation script in the selected directory.
The first step contains an overview of this option. Click Next to continue. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
During this step it is necessary to define the following installation parameters: · License information – type in the license data such as Name, Company, and License number (mandatory value). If you wish to use the Windows username for the Name field, do not select the respective check box, and leave the default system settings to be used. · Folder with the AVG installation package - type in the full path to the AVG installation package or use this button to select the proper folder.
In this step, you can choose if you wish to install AVG with default settings or select custom components. · Install AVG with default settings - Choose this option if you prefer the default components to be installed. · Select installation components - Select this option to view a tree structure offering a list of AVG components that can be either installed or uninstalled.
In the Setup parameters section you can choose from the following options: · Quit setup if AVG 8.5 is already installed - the remote administration will not proceed when AVG 8.5 is already present on the target station. · Kill all running applications that prevent installation - the remote installation will force closure of any application that could interfere with the installation process. Usually this could be a running e-mail client or an internet browser.
In the Setup properties section you can choose from the following options: · Where to install - if you prefer a customized target location for installation, you can choose it by entering the path here. We recommend keeping the default settings. · Setup language - choose a custom language for AVG installation. · Select folder where AVG 8.5 setup LOG file will be stored - if you prefer a custom location for setup log files, select it here (the path must already exist on the station).
· Add new station into group - If you prefer to automatically add new station(s) into a custom group, you can choose the group name here. · Custom update server - if you already have an existing update server, that you would like to use for your stations, check this checkbox and fill in its address now. In this step you may specify names of the installation script files, their storage and other options.
· Select folder where the installation script file will be stored - Tick this checkbox and choose a custom directory for storing installation script. · Create a subfolder for AVG 8.5 installation files - Tick this checkbox if you prefer AVG setup files to be copied to and stored in a subfolder. · Create the AUTORUN.
If you have not done so already, fill in the output path in the Select folder where the script will be stored section. Click the Create script button to compile and save the installation script to the selected place. The Save settings button allows you to save the previously selected configuration. You can use it when running this wizard again simply by loading the settings in the very beginning. Click the Finish button to close the wizard. There are several options for how to use the produced script file.
2. On the station navigate to this folder and run the AvgSetup.bat file. 3. The command line window will appear and the installation will begin. 4. Once the installation is completed, the window will close automatically. You can also put the script on a removable device, such as an external hard drive, USB flash disk etc. To use the script from a removable device: 1. Insert the removable device to your station. 2.
6. AVG Admin Console 6.1. What is AVG Admin Console AVG Admin Console is an interface for administrating stations remotely. It helps the network administrator to maintain the AVG Stations' configuration, status, and to remotely call various operations on AVG stations.
The general communication string structure is http://server_address:port, where: · server_address is the name/address of a server where the AVG Admin Server runs · port is the AVG Admin Server port number. The default port value is 4158. If the AVG Admin Server uses this default number, it is not necessary to include the number into the communication string. If the DataCenter is password protected, you must fill-in the Username and Password into the appropriate fields.
6.2. AVG Admin Console Interface Overview The AVG Admin Console interface is completely customizable allowing users to move or enable/disable individual panels according to their needs. Within the default view, all six panels are visible, in addition to a navigation toolbar and upper menu. 6.2.1. Upper main menu The upper menu contains the following menu items: DataCenter menu The DataCenter menu offers the following options: · Connect to AVG DataCenter... Allows user to select a different DataCenter.
· AVG DataCenter settings... The Station identification section contains a drop down menu, where you can select how you wish to display stations within the current view section. The Scan results options section lets you to choose which scan results you prefer to store and according to which severity. Keep scan results for maximum period of - simply enter number of days you wish keeping the scan results from stations. The default value is 30 days.
for more information. · Database export... - This dialog allows you to create a backup file (i.e. export the DataCenter contents to a file) and save it to a local folder on a computer, from which the AVG Admin Console is running. · Exit - Quits AVG Admin Console. View menu The View menu offers the following options: · Panels Here you can show or hide individual main interface panels (Toolbar, Navigation tree, Help Window etc.) simply by checking or unchecking them.
· Options Here you can choose the viewing options. The following sections are available: Periodic view refresh - check the checkbox and choose a time value in minutes to enable automatic periodical refresh of the currently opened view. Station activity monitoring - check the checkbox and choose a time value in minutes to enable highlighting of the Last contact cell to see if the station communicates properly.
Shared Settings for Stations). · Database maintenance... - displays a dialogue where you can select scripts for maintaining the DataCenter database. See How to maintain the DataCenter database chapter for more information. · AVG Admin Server settings... - opens a dialogue for editing the AVG Admin Server settings (For detailed information on AVG Admin Server settings please refer to chapter Configuration/AVG Admin Server Settings) · Install AVG on stations...
Within the navigation tree, you will find the following sets: · Stations · Servers · Scan results · Graphic reports · Licenses You can find descriptions of individual items in their respective chapters. 6.2.3. Records section Within the central table in the Current view section of the screen you can view data of the group selected in the navigation tree. Some sets may contain a considerable amount of data for a specific view (e.g.
when you select the corresponding tab. To select a record from the central table you need to perform a mouse click over the desired record. You can select more records at the same time: press the CTRL key (adding a new record to the current selection), or the SHIFT key (selecting all records between the first and the last highlighted record). Click the mouse right button over the selected record to open the Context menu.
More information how status messages work can be found in the Requests handling and status messages chapter. If you right-click to the Status window area, you will have several options available to choose from: · Show all - The status window will display all messages. · Show errors and warnings - The status window will display only error and warning messages. · Show errors - The status window will display only error messages.
In the Recipient/Sender section, there two checkboxes. Checking the upper one, only from sender, gives you access to the context menu that allows you to select a unique sender, whose messages will be displayed in the Status window panel. After checking the lower one, only for recipient containing, you can choose to show only messages considering one group of stations (select this particular group from the context menu).
· Stations · Scan results · Graphic reports The Filter panel is located by default in the bottom left part of the screen. If the panel is not visible, you can activate it by clicking on the Filter window item in the View/Panels menu. 6.2.7. Information panel In this part of the AVG Admin Console main window you can find information about the current version of the virus base and AVG. The Information Window panel is located by default in the right of the screen.
period for all stations, follow these steps: 1. In the AVG Admin Console select Tools from the upper main menu and choose the Shared settings for stations item. 2. Select the Remote Administration node. 3. From the Synchronize configuration every drop down menu choose the required value. Close the dialog by clicking the OK button. 4. Wait until all stations get synchronized.
· immediately after scan completion or after an infection is detected by the Resident Shield, · immediately or latest within 20 minutes when there is a scan result modification done by a user on the station in the AVG User Interface (healing, moving to vault etc.). It is also possible to request immediate scan results synchronization from the AVG Admin Console.
Firewall component installed. · New Stations - contains only stations that have not been assigned to any administrator defined group yet. More detailed information on each group can be found in the following chapters. In the current view section you can then find information related to specific stations. Using the tabs, the information is divided into several categories: · Stations tab Contains general information about each station (name, domain, group, last contact, IP address etc.).
The conditions are as follows: · The AVG version is outdated - a station will be considered as noncompliant if the AVG version on the station is not up to date. · No communication with station for a period longer than - a station will be considered as non-compliant if there was no communication with the station for a period longer than a specific amount of days or hours (insert plain digital value for hours and a digital value with d for days - i.e. 7d for seven days).
6.4.2. Stations with AVG Firewall The Stations with AVG Firewall group contains a list of all network stations with firewall enabled. Double click your mouse or press the Enter key to open the Firewall configuration Dialog. Only certain settings are allowed to change because of safety precautions. To review all settings and conditions in detail, see chapter Shared Firewall settings. 6.4.3. New Stations Contains only stations that have not been assigned to any predefined group yet. 6.4.4.
6.5.1. UpdateProxy servers This item displays a list of servers with the UpdateProxy role installed. Double clicking on any server will open a configuration dialogue for the given server and allow you to change configuration of the server. More information on other options and settings can be found in the Configuration/ AVG Admin Server Settings chapter. 6.5.2. E-mail Servers This item displays a list of stations with an AVG e-mail server installed.
· Access control for e-mail servers If you are using the Full access control feature (DataCenter upper main menu of the AVG Admin Console, DataCenter settings menu item) and have at least one user account created, you can use this feature to set access rights to the selected group of stations (e-mail servers in this case). Double-click on one of accounts' names to trigger a roll-down menu (or rightclick on it to trigger the context menu with same contents).
· for all stations in a group - by right-clicking on the group name and selecting the Ask for scan results item. · for all stations - by right-clicking on the Stations item in the main tree and choosing the Ask for scan results item. The right-click context menu contains the following options: · Delete scan results - will delete the chosen scan results. · Confirm scan results - will mark the selected scan results as confirmed.
Depending on the viruses found, more tabs may be displayed. Each tab contains a list of findings (i.e. Infections, Spyware etc.). On each tab, the following options are available: · Confirm - this button will mark the test result as confirmed and you will not find the number of infections from the accepted test within the other reports. · Cancel - closes the window. · Remove selected threats - removes only the selected threats. · Remove all threats - removes all threats in the list.
actions (availability of the actions depends on file/infection type): · Rescan – will ask the station to rescan the selected finding(s). · Heal – will ask the station to try healing the selected finding(s). · Delete - will ask the station to delete the selected finding(s). · Move to Vault - will ask the station to remove the selected finding(s) to the station's Virus Vault. · Add as exception - will ask the station to create an exception for the selected finding(s).
Note: To use a filter, simply tick the checkbox next to its name and double click the line to insert a value. Then press F5 to reload the screen. · Station name Insert a custom station name, that you want to filter out. · Scan name Insert a custom scan name, that you want to filter out. · User name Insert a custom username, that you want to filter out. · Infection This filter will display only scan results that contain an infection.
line to insert a value. Then press F5 to reload the screen. · Severity Insert a severity value, that you want to filter out. · Event type Insert event type value, that you want to filter out. · Station name Insert a custom station name, that you want to filter out. · Username Insert a custom username, that you want to filter out. · From Insert a custom date and time value, that you want to filter out. · To Insert a custom date and time value, that you want to filter out.
dialogue, that allows further customization (see the chapters below). 6.8.1. Condition Tab On this tab you can customize under which conditions the notification should be sent. Check the Send a notification message when the condition is fulfilled AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
checkbox to receive an e-mail once the above mentioned parameters or the condition generally is met. You can also select a period in which the condition should be checked. Check the Group multiple findings into a single message checkbox, if you want to customize number of event occurrences that must occur before the notification message will be sent.
The available fields are as follows: · To - insert a message recipient address (in the form example@somedomain. com). · Subject · Notification header · Notification body · Notification footer Into these fields you can insert either custom text to be displayed within the message, or use a macro to insert a variable. To use a variable (macro), simply click Insert macro button located next to each message part.
· %AVG_AvgVersion% - the AVG version on the station. · %Antivirus_Version% - the version of the antivirus database. · %AVG_InstallTime% - the time of AVG installation. · %AVG_EXPIRESDAYS% - number of days remaining to license expiration (applicable only for License expiration notification). 6.9. Graphic Reports Note: As Graphic reports are generated by the AVG Admin Server, report generation will only work if installed on a computer where AVG Admin Server is also installed.
generate and select the Generate report from template menu item. If you prefer only to display a preview of the report layout, select Template preview. · All stations - shows all stations registered in the AVG Admin Console Available parameters: · - Minimum count of infected objects - type in the minimum count of infected objects on station. 0 = disable this parameter. - IP address starts with - specify the beginning part of the IP address.
Available parameters: · - Viruses count in report - limit the number of viruses in the report. 0 = unlimited. - Time interval - specify the time interval for selecting data (last day, last month, last year). - Type of Chart - choose the requested chart type (default selection is pie chart). Virus scan report - This report shows the status of viruses. Available parameter: - · Time interval - specify the time interval for selecting data (last day, last month, last year).
By default, there are no schedules available. To prepare a new scheduled report, right-click in the Report schedules area and select the Define a new schedule item from the menu. A new dialog will come up: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Fill in the Name and Description. Proceed to the next dialog by pressing the Next button. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
From the rollover menu select which template you want to use for your scheduled report. If there are additional parameters available for the selected report, fill in the requested values, or leave the default values. For more information on templates, see the Report templates section above. Once ready, press the Next button. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
In this dialog, choose whether you want to generate the report only once in the selected time, or to generate the report periodically: · Generate once at a specific time - choose the exact time and date of generation. · Generate periodically - Choose a Period (daily, weekly, monthly) of generation and First generation time and date. Press Next button to proceed to the following part: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
If you want to send the report or notification by e-mail when it is generated, enable the Send e-mail after report generation checkbox. In order to be able to use the e-mail feature, you must first configure the SMTP settings in the AVG Admin Server (E-mail tab). To configure the SMTP/E-mail settings now, click on the AVG Admin Server settings.
Admin Console. Once ready, proceed to the final screen by pressing the Next button. In the next screen check, if all settings are correct and finalize the process by pressing the Finish button. 6.9.3. Generated Reports This group contains a list of all currently generated reports. To open a report, right-click on the chosen line and from the context menu select the Show item. To delete a report right-click on the chosen line and from the context menu select the Delete item.
The filtering options for the Generated reports are as follows: Note: To use a filter, simply tick the checkbox next to its name and double click the line to insert a value. Then press F5 to reload the screen. · Report template Insert a custom report template name, that you want to filter out. · Schedule name Insert a custom report schedule name, that you want to filter out. · From Insert a custom date and time value, that you want to filter out.
6.10.1.Shared Settings In the view, you will see the list of all groups (including the custom ones). You have the following options available from the right-click context menu applicable for each group: · Mandatory - will mark the usage of the given license number as mandatory for the selected group, which means, that all stations in this group will use it. · Change license number - will open a new dialogue allowing you to insert a different license number.
6.11.1.Filtering You can apply various listing filters to the Pending requests view. The filters are available by default from the bottom left Filter panel. The Filter panel is located by default in the bottom left part of the screen. If the panel is not visible, you can activate it by clicking on the Filter window item in the View/Panels menu.
7. AVG Admin Server AVG Admin Server is used to secure communication between the AVG stations and the AVG DataCenter on the server. Through the AVG Admin Server the AVG stations connect to the AVG DataCenter using the TCP protocol (or the HTTP protocol, to be exact) that is a part of each Windows operating system installation. Therefore, the AVG stations do not need any other third party component to be able to connect to the remote administration system.
8. AVG Admin Lite AVG Admin Lite is a simplified version of AVG Remote Installation. It contains only the AVG Admin Server Deployment Wizard Lite, the AVG Network Installer Wizard Lite and AVG Settings Manager. No management console is available (such as AVG Admin Console), or any advanced options. · AVG Admin Server Deployment Wizard Lite - only allows deployment of the UpdateProxy role. · AVG Network Installer Wizard Lite - only allows AVG Installation Script creation.
8.1. AVG Admin Deployment Wizard Lite The first dialogue explains the purpose of the Wizard. Click the Next button to proceed to the next step. Note: You need to complete this wizard in order to proceed with remote network installation. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
8.1.1. Configuration Overview This section contains an overview of the configuration, that is going to be deployed on your server. Basically only the UpdateProxy role will be deployed to your server. The UpdateProxy role serves as a proxy server for downloading and distributing updates to your stations. The wizard will also create the AVGUpdate folder on the C: drive (by default) or drive that is indicated in your overview. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
8.1.2. Completion If everything went smoothly, you will see a dialogue similar to the one above. Click Finish to close the Wizard and continue to the AVG Network Installer Wizard Lite. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
8.2. AVG Network Installer Wizard Lite The AVG Network Installer Wizard Lite will quickly guide you through the AVG script creation process. The script can then be used to install AVG on your stations. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
8.2.1. Installation Settings Fill in the requested values. License number is a mandatory field that must be filled in. Alternatively you may check the Name and/or Company checkboxes and fill in the appropriate values. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
8.2.2. Creation of AVG Installation Script In this dialogue you need to choose, where the installation script will be saved. If the location does not contain the latest AVG installation package, the wizard will try to download the file from the Internet once you click the Next button. In such a case please make sure your Internet connection is available.
8.2.3. Completion If the script creation proceeded successfully, you will see a dialogue similar to this one. Click the Finish button to close the wizard. To use the script saved to a folder: 1. Copy the whole contents of the previously chosen folder to your station. Note: If you used a network folder for storing the script, you can navigate to that folder directly over the network. 2. On the station navigate to this folder and run the AvgSetup.bat file. 3.
2. If the autorun feature is enabled in the station's operating system, the installation will start automatically. 3. If not, open the removable device disk letter and run the AvgSetup.bat file manually. 4. The command line window will appear and the installation will begin. 5. Once the installation is completed, the window will close automatically. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
9. AVG Settings Manager The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy, edit and distribute AVG configuration. The configuration can be saved to a portable device (USB flash drive etc.) and then applied manually to chosen stations. The tool is included in the installation by default and available via Windows Start menu: All Programs/AVG 8.
· Apply configuration from file to AVG on this computer Use this button to open an AVG configuration file (.pck) and apply it to the local installation of AVG. · Store local AVG configuration to a file Use this button to save the AVG configuration file (.pck) of the local AVG installation. You can also copy this utility to another location by using the Copy the AVG Settings Manager application to... button at the bottom of the screen.
10. Configuration This chapter contains a description of configuration options for different parts of AVG 8.5 Anti-Virus Network Edition. 10.1.Shared Settings for Stations/Groups This dialogue allows you to define shared settings for stations. The options are exactly the same as on the station with few exceptions described in the chapters below.
dialog. 10.1.1.General control and priority levels All setting values applicable for stations or groups can be defined as a mandatory value or as an optional value (default setting). A value can be changed from mandatory to optional from its context menu (right mouse button) with some exceptions in Firewall settings (see chapter Configuration/Shared Firewall Settings/ Profiles).
· All monitored - resets the mandatory flag for all items in the current dialogue. By marking an item as mandatory, the user on the local station will not be able to customize such setting. The individual levels are distinguished by icons next to each item. Generally, an item set as mandatory is marked by the black "locked" lock icon.
The sub tree items are as follows: · Sending to e-mail This sub tree item enables you to specify which types of events should be sent to the specified e-mail address. Available events are shown in the dialog; mark the respective checkbox to include the event in the list. To specify the address, press the SMTP button. The Outgoing e-mail settings dialog will appear. Type in an e-mail address (To:), a sender (From:), a SMTP server address and a port number to the appropriate text boxes.
Clicking the Insert macro button will open list of macros, that you can apply directly to the message body. If you wish to indent a line, use the control button (ctrl) and Enter as pressing enter button alone would close the dialogue. · Record to NT event log This sub tree item enables you to specify which types of events should be written to the NT event log of the specific station. Available events are shown in the dialog; mark the respective checkbox to include the event.
The possible events are as follows: · Scan log modified · Virus vault object added · Virus vault object removed · Virus vault object restored · Threat found · Scan started · Scan finished · Update started · Update checked · Update finished · AVG Startup · AVG shutdown · AVG component was unexpectedly terminated · License number changed AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
10.1.3.Remote Administration The Remote Administration settings available from AVG Admin Console contain some additional settings (in comparison to station settings). The settings include: · Synchronize configuration every - choose the automatic interval for synchronization (station will try to synchronize every selected period - i.e. will try to find out if anything new is available and transfer changes only).
10.1.4.Allowed Actions Allowed actions are items, that can be enabled or disabled for usage on a station from the AVG Admin Console. The configuration can be set either in the Shared Settings for groups/stations or individual station settings. The feature is accessible from the Remote Administration item in the main tree as Allowed actions. By unchecking the following checkbox(es), you can forbid use of the feature for user on the station.
· Restoring items from the virus vault - if unchecked, it will disallow users on the station to restore files from the virus vault. · Deleting items from the virus vault - if unchecked, it will disallow users on the station to delete files from the virus vault. · Send bug report - if unchecked, it will disallow users on the station to send a bug report. · Creating new PUP exceptions - if unchecked, it will disallow users on the station to create a new exception for potentially unwanted programs.
information about the synchronization process visit the Synchronization process chapter. 10.1.5.License The License settings are available only from AVG Admin Console. You can set the following options: · Owner name - enter a required name of the owner. · Company - enter a required company name. · License number - enter a required license number. 10.1.6.
In the left tree right-click on the chosen subitem under Schedules item and from the context menu choose Copy to. A new dialog will appear: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
From the drop-down menu select where do you wish the configuration to be copied. You can choose either a group or groups from the list, Shared settings for e-mail servers or E-mail servers. If you select Groups option, the from group drop-down menu will become available, where you can choose a group, from which the stations will be listed. Then select individual stations into which you wish to copy the configuration.
10.1.7.Scheduled Scans During a new scheduled scan definition, you can use either a predefined option to Scan whole computer, or choose to Scan specific files or folders. The second option allows you to select custom sections that you wish to scan: · All local (fixed) drives will be scanned. · All network drives will be scanned. · The following location will be scanned: C:\Documents and Settings\ AVG 8.
Where current user represents a user logged during the scanning process. · The following location will be scanned: C:\Documents and Settings\All Users · The program files (e.g. C:\Program Files\) location will be scanned. · The Windows folder (e.g. C:\Windows) will be scanned. · The Windows system folder (e.g. c:\Windows\System32) will be scanned. · The system drive (e.g. C:\) will be scanned.
10.2.Shared Firewall Settings This dialogue allows you to define shared settings for stations. Most of the options are exactly the same as on the station, therefore if you require more detailed information on individual item configuration, we recommend consulting either the context help or the AVG Internet Security User Guide available to download from www.avg.com. The following subchapters describe Firewall settings available from AVG Admin Console. 10.2.1.
10.2.2.Virtual Adapters You can define so called virtual adapters for each profile within your Firewall configuration. The virtual adapters substitute for the physical adapters available on stations. Click on a profile name you wish to create virtual adapter for and select Defined adapters sub-item. In the right part of the dialog click on the Add Virt. adapter button to create a new one. AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
To the Virtual adapter name type in some preferred name of the virtual adapter. From the roll-down menu select the profile you wish to assign to this adapter. In the Real adapter name specify the name of the physical adapter available on the stations. You can use asterisk wildcard indicator (*) to be used as a replacement for a part of the physical adapter name. Note: If the virtual adapter will not match during the synchronization with an existing real physical adapter on a station, it will be removed.
changed) in the Areas and Adapters profiles section above. Warning: If you delete all predefined profiles (except for Allow all and Block all) and keep no profile active (mandatory), the station will (once synchronized), use the default profile Block all, which will block the whole communication and you will not be able to connect to the station anymore! 10.3.AVG Admin Server Settings The AVG Admin Server Monitor is a part of the AVG Admin Server installation.
The AVG Admin Server Monitor dialog contains the following control buttons: · Stop server – allows you to stop the AVG Admin Server. · Pause server – allows you to pause the AVG Admin Server, and continue its running. · Server settings – allows you to set up the AVG Admin Server configuration. If you prefer not to automatically launch the AVG Admin Server Monitor at Windows system startup, you can uncheck the checkbox Run AVG Admin Server Monitor at startup (not recommended). AVG 8.
10.3.1.General tab This tab offers the following options: · License section Click the Change button to insert a new license number and/or your personal/company details. This license number must correspond to the network license, i.e. the remote administration support must be active. · Connection section Here you can change the port number and local address. o Port - the default port value is 4158. You can reset the default value any time by pressing the Set default port button. AVG 8.
o · Local address - specify the local address for incoming connections. The default value is empty, meaning any local address. If the specified name resolves to more than one address, then the first available one is used (the server tries all of them). DataCenter access section In this section you should fill in a chosen username and password for access to the AVG DataCenter. The values are optional, but we recommend setting them up to increase security.
Database system settings section contains database options. To change the database system, choose a different one from the drop down list. · Firebird This database engine is appropriate for smaller networks with up to 150 stations. The database is a standard part of AVG 8.5 Anti-Virus Network Edition installation. To change location of the database file, you can change the path in the Database file field.
· Computer name - type in the computer name with the database. · Instance name – refers to a particular SQL Server 2000/2005 installation, if there is more than one instance installed on the station. The DataCenter settings section contains the following option: · Perform regular database backups - if checked, the AVG Admin Server will automatically create the database backup.
10.3.3.UpdateProxy tab This tab offers the following options: · Update files folder - fill in a complete pathname (e.g. c:\AVGUpdate) to the directory, where the downloaded update files will be stored. · Download source Contains list of available update servers sorted according to priority. The server on the top will be used first. Possible options are as follows: Add - will open a dialogue for adding a new update server. Edit - will allow you to edit the selected entry.
Move up - allows you to increase the priority of a server. Move down - allows you to decrease the priority of server. You can also check or uncheck certain entries. The AVG Admin Server will consider only checked entries. · Internet connection If you require a proxy server in your network, you can fill in the details here. Check the Use proxy server checkbox and enter your proxy server Address and Port number.
To be able to send Graphic reports by e-mail or receive notifications, you need to configure this tab first. Note: The crucial fields to be filled are located in the Server for sending e-mails (SMTP) section (see below). You will be allowed to select other fields (To/Subject/ Body) also during the Report Schedule Definition Wizard, but all values you will enter here will be considered as default.
changes are applied after the server launches again with the new configuration. If the AVG Admin Server is running, a dialogue will prompt you to restart the server (note that the server will be inaccessible for some time during the restart). 10.4.Connection String Stations are connected to the AVG DataCenter via a so called connection string. This string consists of your AVG Admin Server address and a port number.
· In the AVG Admin Console select the Shared settings for stations item from the upper menu Tools. · Navigate to Update and select the Proxy item. · In the right part of the dialogue select Use proxy and define Manual or Auto configuration, depending on your network settings. · Click OK to confirm the changes. · Wait until all stations have been synchronized. (Default synchronization period is 60 minutes.
10.6.AVG Admin Console 10.6.1.Context Menu If you right-click on the Stations item in the left tree a new context menu will appear with the following options: · New group - allows you to create a new group (more information on groups can be found in the Station groups chapter). · Synchronize settings - will ask for immediate synchronization of settings with stations. · Ask to perform program update - will ask all stations to start the program update process.
Double-click on one of accounts' names to trigger a roll-down menu (or rightclick on it to trigger the context menu with same contents). From there, you can choose the permission type: o Full access - the chosen user account will have the full access to the group. o Read only - the chosen user account will be only able to view the group. o No access - the chosen user account will have no access to the group at all. · Shared settings for group - opens shared settings for group.
· Synchronize settings - will ask for immediate synchronization of stations' settings with the AVG DataCenter. All tasks item contains these subitems: · Ask to perform program update - will ask the selected station to start the program update process. · Ask to perform virus database update - will ask the selected station to start the virus database update process.
This dialog allows you to find out, which stations are available (online) and which are not (offline). You will see each station's state in the column to the right of its name. To check availability again, press the Check again button, or double-click the station's name. · Station restart This dialog lets you restart the selected station. Choose the preferred delay from the roll-down menu. · Station description AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o.
Simply enter brief description of the selected station into this dialog's text box and press OK. · Ask station for its description - will ask the selected station for its description. If available, the description will be displayed in the Description column. · Show Virus vault - will show the selected station's virus vault. · Show Firewall log - will show the Firewall communication log from the selected station. 10.6.2.Station Groups The administrator can define station groups as the need arises.
name o Press the Enter button to confirm the creation of the group Immediately after creating the group, a new shared settings object is created in the AVG DataCenter that can be further edited. All members of the new group then automatically share this object’s configuration.
11. How to... This chapter describes how to do selected tasks in AVG 8.5 Anti-Virus Network Edition.
downloads section of AVG website (www.avg.com). Note: You can also insert the AVG DataCenter connection string directly during AVG installation on the station. To insert the string on the station, open the AVG User Interface and navigate to the Advanced settings (via upper menu Tools/Advanced Settings). Select Remote Administration group. In the right part of the dialogue fill in the following entries: · Server - enter your AVG DataCenter server name or IP address.
Password - enter password. We recommend keeping Port for incoming messages with the default value. As an alternative, you may consider using AVG Settings Manager for applying settings on individual stations manually. 11.2.How to Migrate Stations from/to Different DataCenter This chapter describes migration of stations from a different AVG DataCenter. The following two topics are covered: · Importing Stations and Settings from AVG DataCenter 7.5 · Migrating Stations from AVG DataCenter 7.5 to 8.
Importing procedure: 1. Prepare an export of your AVG DataCenter 7.5. The export must be done using the AVG Admin 7.5 (AVG DataCenter version 106.12 or newer). To do so, open AVG Admin 7.5 and from the menu Program select Export. Choose a desired folder and press OK. Note: The target folder should be empty, since multiple files will be exported. 2. Open the AVG Admin Deployment Wizard.
item. 3. A new dialogue will appear asking you for a file name and its location. Type in some name, choose a location and press the Save button to create it. Once done, launch the AVG Network Installer Wizard from the Windows Start menu/All programs/AVG 8.5 Remote Administration. 1. In the second wizard step select Remote Network Installation and check the Advanced mode checkbox. 2. Continue through the other steps and fill in the necessary information. 3.
11.2.3.Migrating Stations to another AVG DataCenter In order to move your stations to a different AVG Datacenter you need to firstly deploy the AVG Admin Server to a different computer (if you have not done so already). Once you have your new AVG Datacenter ready, you need to provide a new connection string for all stations you wish to connect to it. To reflect the new settings of your stations, follow these steps: 1.
Database export upper menu item. 2. You will be asked to choose a destination folder. Once you confirm your choice, the export will begin. 3. To import the data back to a new AVG DataCenter, start AVG Admin Server Deployment Wizard on the server, where you wish to import the data back. Go through the wizard and in the Database update/creation step select Create new empty DataCenter database. 4.
2. Navigate to the Schedules and select Update schedule. 3. In the right part of the dialogue verify, that the Enable this task checkbox is ticked and also, that the schedule is predefined the way you require it. Click OK to close the dialogue and confirm the changes. 4. Right-click on the Stations node or a particular station in a stations view and from the context menu select Synchronize settings.
In the Configuration of update servers step, check that the update server is set correctly. Default update servers are as follows: Primary update server address: http://update.avg.com/softw/80/update Backup update server address: http://backup.avg.cz/softw/80/update Finish the Wizard by confirming all steps. 11.5.
avgagent.exe -install -start Once the AVG Agent is installed, you will be able to proceed with remote installation of AVG. More information on remote installation can be found in the AVG Network Installer Wizard Basic Mode chapter. 11.6.How to Change User Interface Language During installation of AVG you have the option to choose the user interface language you prefer.
Note: We assume that you have installed AVG to the following destination: C:\Program Files\AVG\AVG8 Admin\ If not, change the paths below accordingly. To start AVG Admin Console in German language: "C:\Program Files\AVG\AVG8 Admin\Console\AVG8AdminConsole.exe" /lng=deu To start AVG Network Installation Wizard in German language: "C:\Program Files\AVG\AVG8 Admin\Console\AVG8NetworkInstaller.
user on the local station will not be able to customize it. For more information see chapter Configuration/Shared Settings for Stations/Groups/General control and priority levels. · Scheduled scan cancellation You can decide, whether you want to allow the local user to stop a running scheduled scan or not. This can be done via Shared settings for stations/ groups or in the individual station settings.
In case of special request that requires more time, the status window will display a message saying, that the station has started processing the request and as soon as it finishes also the result. · Requests sent to groups/all stations Some requests can be sent to a group or all stations (by right-clicking on a group name or on stations item and choosing and action from the context menu).
At the bottom of the dialogue choose Full access control option. A new dialogue will appear: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
The Account list section contains list of currently available usernames and their states. By default, there is only one account available - administrator with a blank password. If you intend keeping this account for further use, we strongly recommend to choose a proper password first (see below how to do this). The rightmouse button context menu has the following options: · Active If you right-click on an existing account name, you will be able to activate or deactivate it by this function.
Enter the account name and password (twice for verification). The Associated Windows system login for SSO field can be used for entering an existing Windows system login name. If you then logon to Windows under this username, you will also be able to login to the AVG DataCenter without entering any password. Note, that the account name or password does not have to be the same, as the Windows system login name. Optionally, you can add some account description.
To each account corresponds number of account rights and group access options. By default, all actions are preset as allowed. To change the settings, simply click on the account name you wish to change and modify the items in the right part of the dialogue, either on the Account rights tab, or the Group access tab. · Account rights tab This tab contains list of actions available for the chosen account name. To forbid an action, uncheck the checkbox next to its name.
11.10. How to maintain the DataCenter database AVG DataCenter database maintenance is easy due to predefined scripts, that can be easily accessed from the Tools/Database Maintenance upper menu. The predefined scripts are as follows: · Unify stations with equal identification Choosing this script will remove duplicated stations from the AVG DataCenter according to chosen station identification method (e.g. if the identification method is IP address, all stations with the same IP address will be removed).
· Remote unused update servers Choosing this script removes all update servers that have not communicated for more than 7 days from the AVG DataCenter. · Remote old Alert Manager events from the AVG DataCenter Choosing this script removes all Alert Manager events older than 7 days from the AVG DataCenter. Check the scripts you are willing to apply and click Run scripts button to use them. Please note, that the database maintenance process may take a while.
%TEMP%\avg8inst.log SCRIPT_FILE A complete path to a file with additional setup parameters. NAME An user name applicable during the registration dialog. COMPANY A company name applicable during the registration dialog. LICNO A licence number. LANGID A language in which installation is started.
0x419 - Russian 0x41B - Slovak 0x41F - Turkish 0x804 - Chinese (Simplified) 0x404 - Chinese (Traditional) 0x043E - Malay 0x0421 - Bahasa (Indonesian) 0x081A - Serbian 0x040A - Spanish Eventually all other Windows supported locale codes in the hexadecimal format can be used, if the setup contains the proper language files. ADD_FEATURE Adds a component (feature) to the installation. The list of all available feature values is available below in the next table.
PROGRESSONLY Unattended installation - displays only dialogs with progress bars. NOAVGTOOLBAR Suppresses installation of AVG Toolbar. RESTART Restarts the computer at the end of the installation even if it is not required by the application. NORESTART Suppresses restart after installation. Note: AVG may not work properly until the restart takes place.
AUTOPROFILE Switches on or off the automatic profile check feature (applicable to Firewall component). SETPROFILE Sets the chosen profile as active after the installation. If the AUTOPROFILE parameter is not present, it is automatically switched off.
fea_AVG_Language_CZ Czech fea_AVG_Language_FR French fea_AVG_Language_GE German fea_AVG_Language_HU Hungarian fea_AVG_Language_IT Italian fea_AVG_Language_JP Japanese fea_AVG_Language_NL Dutch fea_AVG_Language_PB Brazilian Portuguese fea_AVG_Language_PT Portuguese (Portugal) fea_AVG_Language_PL Polish fea_AVG_Language_SC Serbian fea_AVG_Language_SK Slovak fea_AVG_Language_SP Spanish fea_AVG_Language_DA Danish fea_AVG_Language_US English (US) fea_AVG_Language_RU Russian fea_AV
fea_AVG_Language_MS Malay fea_AVG_Language_TR Turkish fea_AVG_Language_ZT Chinese (Simplified) fea_AVG_Language_ZH Chinese (Traditional) fea_AVG_EmailPlugins AVG e-mail plug-ins fea_AVG_Bat_plugin AVG E-mail plug-in for TheBat! fea_AVG_Exchange_plugin AVG E-mail plug-in for Microsoft Outlook fea_AVG_EMC AVG E-mail scanner fea_AVG_Antispam AVG Anti-spam fea_AVG_Office_2000_plugin Plug-in for MS Office 2000 - 2007 fea_AVG_Desktop_Shortcut Desktop shortcut icon fea_AVG_StartMenu Start me
12. AVG DataCenter The AVG DataCenter is a database that all AVG stations as well as the AVG Admin Console program communicate with. The AVG Admin Console accesses the AVG DataCenter to centrally define AVG settings and system parameters. AVG stations connect to the AVG DataCenter to read the set up parameters; and to save their currently defined setting and scan results.
choose your preferred username and password. More information can be found in the AVG Admin Server Settings chapter. 12.3.Converting the AVG DataCenter to a Different Database The AVG Admin Server Deployment Wizard is able to automatically convert any existing AVG DataCenter to a different database format. It is also possible to convert the AVG DataCenter from one AVG DataCenter to another using the Export/Import functions.
13. AVG Managed Update Please Note: the AVG Managed Update service and all its settings are available only if you use a proper license! The AVG Managed Update is a service for our clients that enables forced AVG updates invoked by the AVG Technologies corporation. Using the service, a registered AVG Admin Server can be told by an external incentive (a special TCP/ UDP packet sent by a program residing at the AVG Technologies server) that a new update is available.
Note: For complete description of the AVG Admin Server Monitor interface and functionality please refer to the Configuration/AVG Admin Server Settings section of this document. Click on the Managed Update tab to open the AVG Managed Update configuration: AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
Here you can manage reception parameters of your AVG Admin Server with respect to the AVG Managed Update feature. The following fields are present within the tab: · Server ID Identification of your server, obligatory parameter. It must be the same as your AVG Managed Update service ID registered by AVG Technologies corporation. · Port (TCP) The field defines the TCP port where the AVG Admin Server listens for the incoming commands.
· Port (UDP) The field defines the UDP port where the AVG Admin Server listens for the incoming commands. · Local address (UDP) The address where the AVG Admin Server listens for the UDP encoded incoming commands. · Port for client communication Enter the number of the port for AVG Managed Update-related communication between the AVG Admin Server and AVG stations. Note: The port must be the same as the AVG 8.5 Anti-Virus Network Edition port number set on the stations.
This dialogue is designed to set up the parameters of the update distribution from AVG Admin Server to clients, or between AVG Admin Servers. Two modes of update distribution are available – automatic and manual: · Automatic Mode (this option is checked) This mode requires AVG DataCenter support (so the mode is not accessible when the AVG Admin Server is used only for update management).
Define specific IP addresses of AVG stations for update distributions in the manual mode. You can divide your clients into two groups, when you want to define different rules for particular clients. This mode can be used even if there is no AVG DataCenter support. In the Time until next attempt to connect (minutes) specify the time (in minutes), after which the server should try to contact stations that have not been responding during the previous attempts.
· Inform other AVG Admin Servers about update By ticking this checkbox you will allow the application to also inform other AVG Admin Servers about newly downloaded updates. Enter the appropriate server IP value(s) to the IP addresses of subordinated servers field. The AVG Managed Update updating command will then be sent to these addresses. As a part of this command is information about the URL to be used for updating.
in the Client Info dialogue (i.e. as a full IP address, station name, IP address range, IP address and mask or combination of all mentioned methods). AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
14. Updates 14.1.General Information AVG offers two update levels to select from: · Definitions update contains changes necessary for reliable anti-virus, antispam and anti-malware protection. Typically, it does not include any changes to the code and updates only the definition database. This update should be applied as soon as it is available. · Program update contains various program changes, fixes and improvements.
database update. Generally, there are two options of update files local mirroring. The recommended option is using the UpdateProxy role, that can be deployed also on multiple servers. See the Deploying multiple UpdateProxy roles chapter for more information. By using this, the AVG Admin Server is able to automatically download all necessary update files. AVG stations then search for the update files on the computer with the AVG Admin Server running.
15. AVG Admin Server for Linux Beta Important: Please note, that the AVG Admin Server 8.5 beta for Linux is currently available only in beta version! Therefore its functionality/features may be limited on certain systems. Feel free to share your experiences with us - become an AVG beta tester by registering via the following link: https://secure.avg.com/beta-welcome. AVG Admin Server 8.
15.1.Installation This chapter describes AVG Admin Server 8.5 beta for Linux installation. The following libraries are required for successful installation: · libgds.so · libstdc++.so.6 · libgcc_s.so.1 · libc.so.6 AVG Admin Server 8.5 beta for Linux is compatible with the following Firebird servers: · Firebird Classic Server 2.0 · Firebird Super Server 2.0 15.1.1.
2. Switch to the avgadmsrv directory #cd avgadmsrv 3. Launch the interactive installation script as the root user: #./install.sh 15.1.3.Database Setup If you have an existing DataCenter database, please copy it to the following location: /opt/avg/avgadmsrv/var/db and rename as avgdb.fdb. You can also use the default DataCenter database from the installation package ( data/avgdb.fdb). If you are installing AVG Admin Server 8.
number for AVG Network edition. To obtain the license number contact either your AVG reseller or visit www.avg.com . 15.1.7.Before You Start the Server Check the access rights of the avgdb.fdb file prior to AVG Admin Server 8.5 beta for Linux startup. The Firebird server must have the read/write access to the avgdb.fdb database. 15.1.8.Installation Verification To test the installation try connecting to your AVG Admin Server 8.5 beta for Linux from the AVG stations or from the AVG Admin Console.
15.2.Start-up Parameters The AVG Admin Server 8.5 beta for Linux is designed for operation of the AVG DataCenter using the HTTP communication protocol for connection between AVG stations and the DataCenter. It does not require any other components on AVG stations to operate, or any special configuration. The only requirement is that the DataCenter computer (server) is available for individual stations via the HTTP protocol. The AVG Admin Server 8.
· -l, -license Display infomation about license. · -v, -version Display version of AVG Admin Server 8.5 beta for Linux. · -h, -help Display command line help for AVG Admin Server 8.5 beta for Linux. 15.3.Configuration The configuration of the AVG Admin Server 8.5 beta for Linux is stored in the avgadmsrv.conf file in the /opt/avg/avgadmsrv/etc directory.The automatic setup works with the DataCenter saved in the avgdb.fdb file in the /opt/avg/avgadmsrv/var/db directory.
Full path to the database file. Default value is avgdb.fdb - i.e. the database file stored by default in the /opt/avg/avgadmsrv/var/db directory. The remote Firebird Server and database file can be specified with the following string: [remote_host:]database_path · Username, Password Username and password that the stations will have to use in order to access DataCenter. If these values are empty, authentication is not required. If the values are set, stations are obliged to use them.
http://user:password@server:port · ProxyAuthType Specifies proxy authorization type. Supported values are Any (default), Basic and NTLM. · AdminServerUpdateCheck Set to 1 if the server should check for self-updates, or to 0 if otherwise (default). · AdminServerUpdateCheckPeriod How often (in hours) should the server check for its new updates (the default value is 24). · UpdateURL Location of the update files for downloading. The default values are: http://update.avg.
disable regular backing up. (default is 48). · MaxDatabaseBackupAge For how long should the server store the regular database backup (in days). Set to 0 (zero) in order to keep the backups untouched (default is 14). · MaxConcurrentDownloads Maximum number of concurrent downloads of update files from the update server (default is 5). AVG 8.5 Anti-Virus Network Edition © 2009 Copyright AVG Technologies CZ, s.r.o. All rights reserved.
16. FAQ and Technical Support Should you have any problems with your AVG 8.5 Anti-Virus Network Edition, either business or technical, please refer to the FAQ section of the AVG website at www. avg.com. If you do not succeed in finding help this way, contact the technical support department by email. Please use the contact form accessible from the system menu via Help / Support by e-mail in the AVG application.
