User guide

Installations

 Install Source - If a file source is defined using Patch Management > File Source

(http://help.kaseya.com/webhelp/EN/VSA/R8/index.asp#366.htm), then installs are sourced from this

location. Otherwise, installs are sourced from the internet. If the option Download from Internet if

machine is unable to connect to the file server is selected in Patch Management>File Source:

 During a Endpoint Security v2.x endpoint install, if the files source is down or credentials

invalid, the installer is downloaded from the Kaseya Server and completes the endpoint

install.

 During a Endpoint Security v2.x manual update, if the files source is down or credentials

invalid, the update is downloaded from the internet.

In both cases above, the View Logs (page 12) page displays an error message stating why the file

source failed and that it is trying to download from the internet.

 Installed On - The date Endpoint Security client software was installed on the machine ID.

 Version - The version of security protection currently used by this machine ID. For example:

8.5.322 270.12.6/2084

 8.5.322 - The version of AVG program installed.

 270.12.6/2084 - The full virus database version. 270.12.6 represents the definition

version and 2084 is the signature version. Displays in red text if the signature version is older

than the last 5 signature versions available or if the definition version is older than the last 2

definition versions available and the agent is active.

 [KES 2.1.0.87] - The version of Endpoint Security client software.

Installing or Upgrading an Endpoint

Security > Installation > Install or Update

Set the following options after clicking the Install or Upgrade buttons. Default settings are configured

using the Installation Options (page 19) button. After the Endpoint Security client is installed on a

machine ID, the installation options applied to that machine ID can be viewed by clicking the green

check mark in the Install Status column.

Profile Selection

 Select Profile - Selects the profile to use during an install.

Installer Options

 Install/Upgrade from KServer (override file source) - If checked, installs are downloaded from the

Kaseya Server. If blank, installs are downloaded using the method specified in Patch

Management > File Source (http://help.kaseya.com/webhelp/EN/VSA/R8/index.asp#366.htm).

 Prompt user before install / Force install without warning user - Installation requires a reboot of the

managed machine. If Prompt user before install is selected, the user is given the option of

postponing the installation for a specified number of minutes. Otherwise Force install without

warning user causes the software to be installed at the scheduled time without warning the user.

Note: Click Edit User Prompts to specify the number of minutes the user is allowed to postpone the

installation.

Schedule

 Immediate - Check the Immediate box to begin the install as soon as Install is clicked.

 Date/Time - Enter the year, month, day, hour, and minute to schedule this task.

 Stagger by - You can distribute the load on your network by staggering this task. If you set this

parameter to 5 minutes, then the task on each machine ID is staggered by 5 minutes. For

example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...