3.3

7 Troubleshooting
106
The number of requests serviced includes index requests, purge requests, and ftsdebug status
requests, so it is unlikely to match the number of indexed documents.
If communication with the FTS utility programs on the FTS server is unavailable, the
ftsdebug command will hang, and then eventually time out and respond with a message that
it couldn’t connect. If this happens, check the Windows-based FTS server to see whether it
rebooted. Also, confirm whether the utility programs (ftsidx.exe and ftssch.exe) are running.
Stop and restart them, then check for communication again.
NRCS-A$ ftsdebug index stat
Program name: ftsidx.exe
Version: 3.1.0.2 FTS
Process id: 1172
Started: 06/17/10 09:00:52
Debug value: 0
Tuning: on
Index Base: C:\FTS
Current Index: 029
Indexed Documents: 1386610
Requests Serviced: 1669414
000 File sizes (KB): 499/440 508/1 713 1
Documents: 1346 Added: 2759 Removed: 1393 Replaced: 15
Purged: 35
002 File sizes (KB): 1/0 1/0 2 1
Documents: 2 Added: 2 Removed: 0 Replaced: 0 Purged: 0
005 File sizes (KB): 223941/223921 45479/1 402846 1
Documents: 962661 Added: 962661 Removed: 0 Replaced: 0
Purged: 0
029 File sizes (KB): 310330/302993 79098/1 156588 1
Documents: 356213 Added: 459650 Removed: 61 Replaced: 0
Purged: 103376
040 File sizes (KB): 53628/0 147319/0 28849 1
Documents: 66388 Added: 131984 Removed: 48163 Replaced: 7
Purged: 17440
NRCS-A$ ftsdebug s stat
Program name: ftssch.exe
Version: 3.1.0.2 FTS
Process id: 2024
Started: 06/17/10 09:00:52
Debug value: 0
Current Role: 1
Index Base: C:\FTS
Requests Serviced: 57