5.0

Table Of Contents
Unlocking a Story
105
Unlocking a Story
To unlock a story:
1. Open the queue containing the locked story with which you want to work.
For more information, see
“Opening a Queue” on page 62.
2. Click a story to select it.
3. Select Tools >Unlock Story.
The Unlock Story dialog box opens.
4. If you key locked the story, type the key in the Enter Key field.
5. Click Unlock.
Protecting a Story from Being Deleted
Stories are periodically deleted or purged from the database. Your system administrator
determines the interval between purges. To prevent a story from being purged, you can place it
on hold. You can also remove its hold status when the story is no longer needed so the story will
be purged.
To protect a story from being deleted:
1. Open the queue containing the story with which you want to work.
For more information, see
“Opening a Queue” on page 62.
2. Click a story to select it.
3. Select Story > Hold. This places a check mark by the Hold option in the menu.
Now the story cannot be purged by the system.
To remove the "hold" on a story:
1. Open the queue containing the story with which you want to work.
For more information, see
“Opening a Queue” on page 62.