3.2
Table Of Contents
- Title Page
- Contents
- Using This Guide
- Getting Started with the Interplay | Administrator
- Database Settings
- Creating an Interplay Database
- Interplay Databases, Folders, and Files
- Creating and Restoring Database Backups
- Types of Interplay Administrator Backups
- Recommendations for Backup Configuration
- Setting the Number of Database Backups to Keep
- Scheduling Automatic Database Backups
- Starting a Backup Manually
- Using an Archiving Tool for Backup
- Restoring an Earlier Version of a Database
- Performing a Partial Restore of an Interplay Production Database
- Creating a Metadata-Only Backup for Customer Support
- Performing a Consistency Check
- Viewing Database Information
- Locking and Unlocking Databases
- Managing Databases: Deactivating, Activating, and Migrating
- Moving a Database to Another Server (Non-Clustered Systems)
- Moving a Database and Users to Another Server (Non-Clustered Systems)
- Moving a Database to Another Server (Clustered Systems)
- Moving a Database and Users to Another Server (Clustered Systems)
- Moving a Database Under Low Disk Space Conditions
- Renaming a Database
- Running Database Maintenance Tools
- Identifying the Root Folder of the Interplay Server Database
- Server Settings
- User Management
- Understanding the Central Configuration Server
- Adding Users to a Central Configuration Server
- Setting User Authentication Providers and Importing Users
- Managing Users, User Groups, and User Rights
- Understanding Default User Groups, Users, and Roles
- Adding User Groups
- Adding Users Manually
- Viewing and Setting Attributes
- Understanding Standard Roles and Default Rights
- Viewing and Changing Roles
- Viewing and Setting Authentication Providers for Individual Users
- Deleting Users and User Groups
- Removing Users from User Groups
- Managing Database Roles
- Guidelines for User Management
- Site Settings
- Defining Property Layouts
- Setting the Resolutions Available for Display
- Creating Custom Properties
- Configuring Remote Workgroups
- Configuring Categories
- Setting Server Hostnames and the Workgroup Name
- Interplay Media Services View
- Interplay Transfer Status View
- Interplay Transfer Settings View
- Workgroup Transfer Presets View
- Specifying Remote Servers for Asset Tracking
- Specifying Archive Settings
- Setting the Ownership for New Database Folders
- Enabling Interplay Synced Projects
- Setting Options for Deletion
- Viewing and Setting the Metadata Override Status
- Production Engine Bus Connector
- Application Settings
- Application Database Settings View
- Setting Options in the Editing Settings Tab
- Setting Audio Mixing Defaults for Access, Assist, and MediaCentral | UX
- Sending a Source to Playback in Interplay Assist
- Setting the Shotlist Start Timecode for Interplay Access and Interplay Assist
- Setting an Automatic Timeout for Interplay Assist and Avid Instinct
- Configuring the Frame Locators Display
- Configuring the Restrictions Display
- Media Composer | Cloud Settings
- Setting Instinct/Assist User Options
- Pro Tools Plug-Ins Settings
- Application Database Settings View
- Interplay Services
- Troubleshooting
- Reuniting a Split Database
- Installed Components and Services
- Interplay Engine Configuration Files
- Valid and Invalid Characters in Interplay
- System Metadata Properties
- Server Error Codes
- Consistency Check Codes
- Index
Troubleshooting the Server Execution User Account
231
Determining the Server Execution User Name
If necessary, you can check the user name of the Server Execution User account.
To determine the Server Execution User name:
1. Right-click My Computer and select Manage.
2. Expand the Services and Applications branch, then click Services.
3. Right-click Avid Workgroup TCP COM Bridge and select Properties.
4. Click the Log On tab.
The Log On tab contains the name of the Server Execution User.
On a cluster system, the Server Execution User name and password must match the
Windows user account that is running the Avid Workgroup Engine Monitor. On a cluster
system, perform the next steps.
5. (Cluster only) Right-click Avid Workgroup Engine Monitor, select Properties, and click the
Log On tab.
The Log On tab displays the Windows user account that is running the Avid Workgroup
Engine Monitor.
6. (Cluster only) Check the following registry key value on each node:
HKEY_LOCAL_MACHINE\SOFTWARE\Avid Technology\Workgroup\
Avid Workgroup Server
Check the ExecutionUser value. The Interplay Engine installer uses this value as the default
value for the Server Execution User.
If the account names are different, it means that the Server Execution User has been changed
at some point since the original Interplay Engine installation. Use the Custom install option
when you upgrade the Interplay Engine software and decide if the displayed user is the name
you want to use, or supply a different name and password. Use a regular domain name, such
as “MYDOMAIN\ServerUser” and not the fully qualified domain name, such as
“MYDOMAIN.com\ServerUser.”
If you don’t know the correct password for the Server Execution User account, use
NXNServerUser.exe to change the user and password before you perform the upgrade. See
“Re-creating the Server Execution User” on page 232.