3.4
Table Of Contents
- Using This Guide
- Symbols and Conventions
- If You Need Help
- Viewing Help and Documentation on the Interplay Production Portal
- Interplay Documentation
- Avid Training Services
- Getting Started with the Interplay | Administrator
- Understanding the Interplay Engine and Interplay Workgroups
- Using the Interplay Administrator
- Starting the Interplay Administrator
- Using the Interplay | Administrator Window
- Opening an Interplay | Administrator View
- Opening Interplay | Production Help
- Exiting the Interplay Administrator
- Database Settings
- Creating an Interplay Database
- Interplay Databases, Folders, and Files
- Creating and Restoring Database Backups
- Types of Interplay Administrator Backups
- Recommendations for Backup Configuration
- Setting the Number of Database Backups to Keep
- Scheduling Automatic Database Backups
- Starting a Backup Manually
- Using an Archiving Tool for Backup
- Restoring an Earlier Version of a Database
- Performing a Partial Restore of an Interplay Production Database
- Creating a Metadata-Only Backup for Customer Support
- Performing a Consistency Check
- Viewing Database Information
- Database Information Tabs
- Locking and Unlocking Databases
- Managing Databases: Deactivating, Activating, and Migrating
- Deactivating a Database
- Activating a Deactivated Database
- Migrating a Database
- Moving a Database to Another Server (Non-Clustered Systems)
- Moving a Database and Users to Another Server (Non-Clustered Systems)
- Moving a Database to Another Server (Clustered Systems)
- Moving a Database and Users to Another Server (Clustered Systems)
- Moving a Database Under Low Disk Space Conditions
- Renaming a Database
- Running Database Maintenance Tools
- Identifying the Root Folder of the Interplay Server Database
- Server Settings
- Changing the Database and Data Locations
- Viewing Server Information
- Locking and Unlocking the Server
- Restarting the Server
- Managing Licenses
- Installing Permanent Licenses
- Displaying the Licenses View
- License Types and Usage
- Exporting a License
- Troubleshooting Licensing Problems
- Using the License Key Info Tool
- Configuring Third-Party Storage
- User Management
- Understanding the Central Configuration Server
- Moving the CCS to Another Server
- Viewing and Changing the CCS for a Server
- Adding Users to a Central Configuration Server
- Setting User Authentication Providers and Importing Users
- Setting Avid ISIS Authentication
- Setting Windows Domain Authentication and Importing Users
- Setting LDAP Authentication and Importing Users
- Managing Users, User Groups, and User Rights
- Understanding Default User Groups, Users, and Roles
- Adding User Groups
- Adding Users Manually
- Viewing and Setting Attributes
- Understanding Standard Roles and Default Rights
- Viewing and Changing Roles
- Viewing and Setting Authentication Providers for Individual Users
- Deleting Users and User Groups
- Removing Users from User Groups
- Managing Database Roles
- Viewing General Role Assignments
- Setting or Changing a General Role Assignment
- Blocking Access by a Group or User
- Managing Special Access Folders
- Guidelines for User Management
- Site Settings
- Defining Property Layouts
- Setting the Resolutions Available for Display
- Creating Custom Properties
- Adding a Custom Property
- Setting Access Control for Custom Properties
- Working with Lists for Custom Properties
- Configuring Remote Workgroups
- Configuring Categories
- Adding Categories
- Removing Categories
- Setting Server Hostnames and the Workgroup Name
- Configuring the Interplay Streaming Server
- Interplay Production Services View
- Interplay Transfer Status View
- Interplay Transfer Settings View
- Workgroup Transfer Presets View
- Specifying Remote Servers for Asset Tracking
- Specifying Archive Settings
- Archiving Duplicate Versions of Media
- Adding AAF Metadata to an Archive
- Specifying the Archive Server, Segment Size, and Restore Process
- Setting the Ownership for New Database Folders
- Enabling Interplay Synced Projects
- Setting Options for Deletion
- Understanding the Deletion Process
- Scheduling the Deletion of Database Assets
- Setting Options for Deleting Only OMF Media, Only MXF Media, or Both
- Setting Options for Deleting Locked Media
- Activating the Option to Delete Referenced Assets
- Using the Delete Kept Media Tool
- Viewing and Setting the Metadata Override Status
- Production Engine Bus Connector
- Application Settings
- Application Database Settings View
- Setting Options in the Editing Settings Tab
- Setting Audio Mixing Defaults for Access, Assist, and MediaCentral | UX
- Sending a Source to Playback in Interplay Assist
- Setting the Shotlist Start Timecode for Interplay Access and Interplay Assist
- Setting an Automatic Timeout for Interplay Assist and Avid Instinct
- Configuring the Frame Locators Display
- Configuring the Restrictions Display
- Media Composer | Cloud Settings
- Setting Instinct/Assist User Options
- Instinct/Assist User Settings
- Pro Tools Plug-Ins Settings
- Interplay Services
- Troubleshooting
- Troubleshooting Login Problems
- Troubleshooting Client Connection Problems
- Optimizing Interplay Performance
- Troubleshooting Firewalls and Interplay
- Troubleshooting the Server Execution User Account
- Creating the Server Execution User Account
- Determining the Server Execution User Name
- Re-creating the Server Execution User
- Shutting Down or Locking the Server Process
- Reuniting a Split Database
- Preparing to Reunite a Split Database
- Reuniting a Split Database (AvidWG Only)
- Reuniting a Split Database (AvidWG and _InternalData)
- Configuring the workgroup.xml File
- Installed Components and Services
- Avid Interplay Engine Directory: Folders and Files
- Apache Folder
- Data Folder
- Logs
- Preview Server Folder
- Server Folder
- Required TCP/IP Ports
- Avid Interplay Engine Servers and Services
- Avid Interplay Engine Server
- Avid Workgroup HTTP Server
- Avid Workgroup Server Browser Service
- Avid Workgroup Preview Server Service
- Avid Workgroup TCP/COM Bridge Service
- Avid Workgroup VSS Service
- Avid Workgroup Engine Monitor Service
- Interplay Engine Configuration Files
- Configuring the Server Event Manager
- Config.xml File
- Supported Actions in Config.xml
- Supported Events in Config.xml
- Server Event Configuration Example
- LogWatch.xml
- Sending E-mail Notifications from LogWatch.xml
- Configuring Client Access
- Setting the Filetransfer Server
- Valid and Invalid Characters in Interplay
- System Metadata Properties
- Server Error Codes
- Consistency Check Codes
- Consistency Check Critical Errors
- Consistency Check Errors
- Consistency Check Warnings
- Index
B Interplay Engine Configuration Files
The following topics provide information for configuration that you might need to do only under
certain circumstances, such as troubleshooting:
•
Configuring the Server Event Manager
• Configuring Client Access
• Setting the Filetransfer Server
Configuring the Server Event Manager
The Server Event Manager is a service that automatically informs administrators whenever an
important event occurs on the server, for example, when the hard drive is almost full. Basic
settings are configured in the Config.xml and LogWatch.xml files.
Consider the following:
• When the Interplay Engine server sends e-mails, it uses the login of the Server Execution
User. Make sure the mail server is aware of the username and password of this account
(usually a domain account). If the mail server is not aware of this account, it might reject the
e-mail request.
• E-mail service might be unreliable if there are too many event notices in a short time frame.
Some events might be dropped. Because a large number of event notices indicates a
problem, the administrator needs to investigate and correct the problem.
Config.xml File
The Interplay Engine reads its event manager settings from a file called Config.xml. By default,
e-mail notification is disabled in the installation program. If you select e-mail notification during
installation, basic settings are created in this file. If you want to add e-mail notification after
installation, you can edit the Config.xml file.
The Config.xml file is located in the Interplay Engine installation directory, for example,
C:\Program Files\Avid\Avid Interplay Engine\Data\Server\Config.