® Interplay | Production Software Installation and Configuration Guide Version 3.
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents. This document is protected under copyright law.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler.
The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer. "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions. Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installing Software on Interplay | Assist or Avid Instinct Systems . . . . . . . . . . . . . . . . . . 64 Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Installing Media Composer | Cloud Components .
Appendix A SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Appendix B Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide Congratulations on your purchase of Interplay® | Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay Documentation Interplay Documentation The following documents describe how to use Interplay Production: • Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Viewing Help and Documentation on the Interplay Production Portal Viewing Help and Documentation on the Interplay Production Portal You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.
Avid Training Services Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.
1 Installation Overview This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system. See the installation check lists for the steps required to install the Interplay products.
Copying the Interplay Installers to a Server n The application software for Interplay Assist and Avid Instinct® is on the Interplay Production Client Installer. Additional Installation Programs on the Interplay Installers Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.
Creating a Recovery Image for the AS3000 Creating a Recovery Image for the AS3000 The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server. The location of your AS3000 recovery image depends on the Windows OS and the Avid application. • On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.
Installation Check Lists Updating Intel Drivers on Cluster Systems Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss. Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides. See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software. n See “Installing Software on the Interplay Engine Server” on page 31. Make sure that you obtain and load the Interplay Engine license key promptly. The license key must match the dongle for the Interplay Engine server.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference Create the Interplay database. See “Creating an Interplay Database” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. Create Interplay users and folder structures to match your project workflow and define a delete strategy. See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.
Set Up and Configure an Avid Shared Storage System Check List for Connecting Media Indexer Servers and Clients Task Section Reference Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool. See “Identifying the Media Indexer in the Interplay Administrator Tool” on page 56. Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface. See “Configuring Media Indexer Servers and Clients” on page 53.
Network Considerations Network Considerations This section contains topics related to setting up your Interplay network environment. Computer Names A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft® Support Knowledge Base. See also “Workspace Names” on page 21.
User Names and Passwords Required For Avid Shared Storage and Product Servers Know Where Your Subnets Are on the Network Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See “Connecting Systems Directly to the Lookup Service” on page 99. n The Multicast Repeater service is available on the Avid Service Framework installer but the service is no longer recommended.
User Names and Passwords Required For Avid Shared Storage and Product Servers Creating the Server Execution User Account When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.
User Names and Passwords Required For Avid Shared Storage and Product Servers c When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account. Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties.
User Names and Passwords Required For Avid Shared Storage and Product Servers The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system. To access all workspaces: 1.
User Names and Passwords Required For Avid Shared Storage and Product Servers Accounts for Using Interplay Transfer When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine. Service Framework Administrator Password By default the Service Framework does not have an Administrator password.
Required Application Keys Required Application Keys The following systems require a hardware application key (also known as a dongle): n c • Interplay Engine server - also requires a software application key. For more information, see “Installing Software on the Interplay Engine Server” on page 31. • Interplay Media Services • Interplay Transfer When installing the Interplay Transfer Engine in a standalone environment, a hardware application key is not required.
2 Installing Software on Interplay Servers The following topics describe the installations of the Interplay software on the servers: • Selecting the 32-Bit or 64-Bit Version of Avid Service Framework • Starting the Interplay Server Installer • Installing Software on the Interplay Engine Server • Installing Software on the Interplay Transfer Server • Installing Software on the Production Services and Production Services Provider Servers • Installing Software on an Interplay | Media Indexer Server
Starting the Interplay Server Installer n • Interplay Transfer v3.0 and later • Interplay Delivery Receiver v3.0 and later • Interplay Auto Media Services v2.7 and later • Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later • Interplay Assist v2.5 and later • Instinct v4.0 and later • Interplay Capture v3.1 and later Starting with Interplay version 3.0, the Interplay Engine, Interplay Archive Engine, and Interplay Failover Cluster are 64-bit applications.
Installing Software on the Interplay Engine Server The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs. n Items with three dots open a new window. Items without three dots start an installer. Installing Software on the Interplay Engine Server These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.
Installing Software on the Interplay Engine Server Installing the Interplay | Engine Software The first time you install the Interplay Engine software, you must select Custom installation. Selecting Custom installation lets you specify the Server Execution User and other configuration information correctly. If you are upgrading, you should also use Custom installation to verify that the settings are correct. For example, during a Custom installation you can verify the name of the Server Execution User.
Installing Software on the Interplay Engine Server 5. Select one of the following and click Next: t n If this is a new installation, select Custom. This ensures that you identify the Server Execution User required by the Interplay Engine. Avid recommends that you always use the Custom installation option so that you can view the Server Execution user name and review other settings as you proceed with the installation. t If this is an upgrade, select Typical and proceed to step 18.
Installing Software on the Interplay Engine Server 6. Specify the destination folder and click Next. The Destination Location is the folder in which the Interplay Engine program files are installed. In most cases, keep the default, which installs the files in an Avid Interplay Engine subfolder in the Program Files folder. The Specify Default Database Folder dialog box opens. 7. Accept the default folder and click Next. The database folder is the folder in which the database is created and stored.
Installing Software on the Interplay Engine Server By default, the share name is “WG_Database$.” The “$” at the end makes the share invisible if you browse through the network using Windows Explorer. For security reasons, Avid recommends keeping the default setting and using a “$” at the end of the share name. With this default setting, the folder “D:\Workgroup_Databases” on the Interplay Engine computer is shared under the name “WG_Database$.” The Specify Configuration Server dialog box opens. 9.
Installing Software on the Interplay Engine Server c If you specify an Interplay Engine that is not yet installed, you might not be able to log onto the system. See “Troubleshooting Log-in Problems” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. The Server Execution User dialog box opens. 10. Select Custom user account and click Next. The Server Execution User is a Windows account that has administrative access to the Interplay Engine.
Installing Software on the Interplay Engine Server n a. Type a local user, for example, “IPEngine,” or type a domain user, such as “MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges. b. Type the password. The installer cannot check the password you type in this dialog box. Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges.
Installing Software on the Interplay Engine Server 11. Specify the server name as it appears on the network and click Next. By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.
Installing Software on the Interplay Engine Server 12. Accept the default location and click Next. Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder. The Enable E-mail Notification dialog box opens. 13. Enable email notification and click Next.
Installing Software on the Interplay Engine Server The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification. The E-mail Notification Details dialog box opens. 14. Supply the following information: a.
Installing Software on the Interplay Engine Server All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader. If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.
Installing Software on the Interplay Engine Server A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears. 17. Click OK to reboot the machine. 18. Enable a permanent license key. See “Managing Licenses” in the Interplay | Engine and Avid Archive Engine Administration Guide for instructions. Make sure that you obtain and load the Interplay Engine license file promptly.
Installing Software on the Interplay Transfer Server Installing Software on the Interplay Transfer Server To install Interplay software on the Interplay Transfer server: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Transfer Engine 2. Install components from the following table: Component Description Service Framework for Client The installer automatically installs the components required for an Interplay Transfer application.
Installing Software on the Production Services and Production Services Provider Servers Installing Software on the Production Services and Production Services Provider Servers This section provides an overview of installing the Production Services and Production Services Provider servers. The following illustration shows the initial installer screen. Installing the Production Services Engine The first screen links to the installers for Interplay Production Services.
Installing Software on the Production Services and Production Services Provider Servers 2. Install components from the following table: Component Description Service Framework for Client Select the Framework installer. This is an installer for 64-bit systems. Access Installs the Interplay Access and Interplay Administrator applications. Required software to configure the Production Services Engine with the Interplay server.
Installing Software on the Production Services and Production Services Provider Servers 2. Select the service provider that you want to install. Component Description Access Installs the Interplay Access and Interplay Administrator applications. Recommended for installation on each provider. Transcode The Transcode service provider. Allows you to define profiles and launch transcode jobs from Access or the Avid editing application.
Installing Software on the Production Services and Production Services Provider Servers Component Description Auto Production Services (Optional) Installs the Interplay Auto Production Services. The Interplay Auto Archive installation includes the Auto Archive, Auto Transcode, Auto Transfer, and Auto Copy services. Installing Multiple Transcode Providers on the Same Server Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server.
Installing Software on the Production Services and Production Services Provider Servers Requirements • AS3000 dual-processor server with 12 GB of RAM, running Windows 7 Professional SP1 64-bit • License and application key (dongle) for multiple Transcode providers. Starting with Interplay Transcode v3.0.5, an Interplay Transcode dongle includes support for multiple Transcode providers on a single system.
Installing Software on the Production Services and Production Services Provider Servers Using the Providers After you configure each provider, you can create profiles and send jobs as you would for providers that are on individual servers. Installing Avid Service Framework for Local Workflow Components All local workflow components require the 64-bit version of Avid Service Framework for Client. To install the Framework for the local workflow components: 1.
Installing Software on the Production Services and Production Services Provider Servers For information on the Delivery and Delivery Receiver providers, see the Interplay | Media Services Setup and User’s Guide. Installing Avid Service Framework for WAN Workflow Components Interplay Delivery and Interplay Delivery Receiver require the 64-bit version of Avid Service Framework for Client: To install the Framework for the WAN Workflow Components: 1.
Installing Software on an Interplay | Media Indexer Server Installing Avid Service Framework for Media | Index Components Interplay Production Services Automation and Interplay Consolidate require the 64-bit version of Avid Service Framework for Client: To install the Framework for the Media Index components: 1. Navigate to the following installer page: Servers > Production Services 2. Select Service Framework for Client.
Installing Software on an Interplay | Media Indexer Server There are three basic ways to configure a Media Indexer: • n The leader of a High Availability Group. The leader can index shared storage and it can also monitor other Media Indexers. On a small configuration, the Media Indexer software might be installed on the Interplay Engine. In this case, configure a High Availability Group with one member configured on the Interplay Engine.
Configuring Media Indexer Servers and Clients Upgrading to Media Indexer v3.1 To upgrade to Media Indexer v3.1: 1. Uninstall the Media Indexer on servers and clients. 2. Delete the Interplay Media Indexer directory on servers and clients. This will delete the old MI cache files. 3. Install ASF v1.6 and Media Indexer v3.10 on the servers and Windows clients. 4. Install Access and the Media Indexer on Mac OS X systems. See “Installing Media Indexer on a Mac OS X System” on page 74. 5.
Configuring Media Indexer Servers and Clients • Mac OS X clients do not require ASF configuration to connect to the Media Indexer. However, they may require ASF for other reasons. See “Using the Avid Service Framework on a Mac OS X System” on page 59. • The Media Indexer HAG is still required. Define the HAG either using the Media Indexer web interface. Note that if you add an older editing application (for example, Media Composer v6.5.3) to an Interplay v3.
Configuring Media Indexer Servers and Clients 3. Click the Join High Availability Group check box. 4. Enter the Name of the HAG and enter the weight of this Media Indexer in the HAG. In this example, the name of the HAG is “HAG.” The Media Indexer with the highest weight is the leader of the HAG. n Avoid using values of 0 or 1 for the weight and avoid using consecutive numbers for the weights. To Add Storage Locations to the Media Indexer Server: 1.
Configuring Media Indexer Servers and Clients Adding an Additional Media Indexer to the HAG You can use the MI web interface or the Service Configuration tool to add Media Indexers to the HAG for redundancy. To use the web interface to add an additional Media Indexer: 1. Open the web interface for the second MI server. 2. Click the Configuration tab and then click the Cache and HAG Information tab. 3. Click the Join High Availability Group check box and enter a weight lower than the leader.
Configuring Media Indexer Servers and Clients 4. Add the name of the MI server and click Apply Changes. 5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL. The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.
Configuring Media Indexer Servers and Clients Configuring the Local Media Indexer on an Avid Editing System You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay. Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG.
Configuring Media Indexer Servers and Clients Using the Avid Service Framework on a Mac OS X System You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations: • If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.
Configuring Media Indexer Servers and Clients enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example: sudo ./configure.sh UptimeWG burl-mi02 3. The Terminal window might prompt for your password. Type your administrator password and press Return. 4. Restart the Media Indexer. See “Restarting the Media Indexer Service on a Mac OS X System” on page 61. To run the Interplay Admin tool as root and change the Workgroup Properties: 1.
Installing Software for Interplay Web Services Restarting the Media Indexer Service on a Mac OS X System This section describes how to restart the Media Indexer service. Note that every time you restart the Avid editing application in Media Composer v7.0 on a Windows system, the system automatically restarts the Media Indexer service. On a Mac OS X system you must manually restart the service. To restart the Media Indexer process from a Terminal window: 1.
3 Installing Software on Interplay Clients The following topics describe the Interplay software installation on Interplay clients: • Starting the Interplay Client Installer • Installing Software on Interplay | Assist or Avid Instinct Systems • Installing Interplay | Access • Installing Media Composer | Cloud Components • Installing Software on Avid Editing Systems (Windows) • Installing Software on Avid Editing Systems (Macintosh)
Starting the Interplay Client Installer Starting the Interplay Client Installer To start the Interplay Client Installer: 1. In the Interplay Client Installer folder, double-click autorun.exe. The Main Menu window opens. The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers. n Items with three dots open a new window. Items without three dots start an installer.
Installing Software on Interplay | Assist or Avid Instinct Systems Installing Software on Interplay | Assist or Avid Instinct Systems This section describes how to install Interplay Assist or Instinct software. To install Interplay Assist or Avid Instinct software: 1. Select one of the following from the Interplay Client Installer Main Menu: Clients > iNEWS Instinct Clients > Assist 2.
Installing Interplay | Access Installing Interplay | Access You can install Interplay Access on any system that you want to use to work with the Interplay Engine. Besides installing Interplay Access, this installation also installs the Interplay Administrator.
Installing Interplay | Access Installing Interplay Access on a MacOS X System Interplay Access is supported on Macintosh® systems running Mac OS X. For more information about using Access with Mac OS X, see the Interplay | Access User’s Guide and the Interplay | Production ReadMe. Apple Java for OS X: Interplay Access v3.1 on Macintosh systems requires Apple Java v1.6 to be installed on the same system. This software is not automatically installed with Interplay Access.
Installing Media Composer | Cloud Components The first screen of the installer program is displayed. n You cannot install Interplay Access until the correct version of Apple Java is installed. See the information earlier in this topic. 3. Click Next and continue the installation. By default, Interplay Access is installed in the following folder: Applications/Avid/Interplay Access To uninstall Interplay Access: 1.
Installing Software on Avid Editing Systems (Windows) You can install Interplay components on Windows systems running the following Avid editing applications: • Media Composer | Software • Media Composer | NewsCutter Option • Media Composer | Symphony Option These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.
Installing Software on Avid Editing Systems (Windows) If the editing system is on a different subnet from the system running the Service Framework Lookup service, you must use Unicast Discovery to allow the editor to locate the Lookup Server on that subnet. For more information, see “Connecting Systems Directly to the Lookup Service” on page 99. n The Avid editing applications must have Avid ISIS Client Manager installed and configured to connect to shared storage.
Installing Software on Avid Editing Systems (Windows) n The Workgroup name can be different than the name of the computer that the Workgroup database is running on. This depends on how your Workgroup was originally configured. In this example, the Workgroup name is the same as the machine name. If there is a green check mark next to the “Status” field, all services are running. 3. If the check mark is not green, click the Advanced button. The Avid Interplay Services dialog box opens.
Installing Software on Avid Editing Systems (Windows) Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage For information on connecting an Avid editing application to the Media Indexer monitoring shared storage, see “Configuring Media Indexer Servers and Clients” on page 53. Configuring the Local Media Indexer to Index Local Drives To instruct Media Indexer to automatically recognize local drives: 1. Start the Avid editing application. 2.
Installing Software on Avid Editing Systems (Macintosh) Installing Software on Avid Editing Systems (Macintosh) The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.
Installing Software on Avid Editing Systems (Macintosh) Note the following: • You cannot install the Avid Service Framework on the Macintosh client. You can access the Workgroup Properties and Service Configuration applications in two ways: • Through the Interplay Administrator, using either the application that is installed on the Macintosh client or one that is installed on another system in the workgroup.
Installing Software on Avid Editing Systems (Macintosh) Installing Media Indexer on a Mac OS X System To install Media Indexer on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2. Double-click Install Media Indexer A message asks if you want to continue the installation. 3. Click Continue. The first screen of the installer program is displayed. 4. Click Continue. 5.
Installing Software on Avid Editing Systems (Macintosh) Installing Interplay Transfer Client on a Mac OS X System To install the Interplay Transfer client on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2. Double-click “Install Interplay Transfer.” The first screen of the installer program is displayed. 3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.
Installing Software on Avid Editing Systems (Macintosh) Uninstalling Media Indexer from a Mac OS X System To uninstall Media Indexer: 1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X System” on page 76). 2. Open a Terminal window (select Applications > Utilities > Terminal). 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.
Installing Software on Avid Editing Systems (Macintosh) To uninstall Media Indexer: 1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X System” on page 76). 2. Open a Terminal window (select Applications > Utilities > Terminal). 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled.
4 Installing Optional Software You can run individual optional installers as described in the following sections: • Performing a Custom Install of the Service Framework Software • Installing Interplay | Access or Interplay | Production Services and Transfer Status • Browsing the Interplay Installer Folders
Performing a Custom Install of the Service Framework Software Performing a Custom Install of the Service Framework Software The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay Auto Archive service. It also lets you monitor the health of other components that have the Service Framework installed and to view logs on the systems. For more information see the Avid Service Framework User’s Guide.
Performing a Custom Install of the Service Framework Software 4. Accept the default values and click Next. The Join a Workgroup window opens. 5. Type the name of your Workgroup and click Next. c c Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive. If you are updating the Service Framework software, the installer remembers the last installed value.
Performing a Custom Install of the Service Framework Software 6. Select the type of Framework installation you wish to make. 7. Click Next. The Custom Setup dialog box opens. This dialog box displays the components that will be installed. The following illustration shows the default components for a Framework Client install.
Performing a Custom Install of the Service Framework Software If this is not the correct set of components, do one of the following: n t Click the Back button and select a different group. t Select or deselect components from the list in the Custom Setup dialog box. Don’t add components that you don’t need. This can affect system performance. 8. Click Next and follow the installation instructions to complete the installation.
Performing a Custom Install of the Service Framework Software If there is a green check mark next to the “Status” field, all services are running. 2. To view the services, click the Advanced button. The Avid Interplay Services dialog box opens. This dialog box lets you view all services that are monitored by the Service Framework. 3. If necessary, select a service and click Start.
Installing Interplay | Access or Interplay | Production Services and Transfer Status 3. Select the service you want to disable and click Stop. 4. After the service stops, click the Disable button to disable the service. 5. Click Exit to close the Avid Interplay Services dialog box. 6. Click OK to close the Avid Workgroup Properties window.
Browsing the Interplay Installer Folders 2. Install components from the following table: Component Description Access Installs the Interplay Access and Interplay Administrator applications. For more information, see “Installing Interplay | Access” on page 65. Interplay Production This lets you view the status of Interplay Transfer and Interplay Services and Transfer Production Services jobs.
5 Installing and Configuring an Interplay Archive Engine The following topics are covered in this chapter: • Installing the Interplay Archive Engine Software • Setting Up a Failover System • Updating the Interplay Archive Engine Software For more details on the Interplay Archive Engine, see the Interplay | Media Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software Installing the Interplay Archive Engine Software You need to install the following software on the Interplay Archive Engine server: • Interplay Archive Engine • Interplay Access • FlashNet Client software (see Installing the FlashNet Client Software) Additionally, you must install the Interplay Archive Provider on a separate server. See “Installing the Interplay Archive Provider Software” on page 88.
Installing the Interplay Archive Engine Software Installing the FlashNet Client Software Typically your Software Generation Limited (SGL) representative installs and configures the FlashNet client software when he or she configures the rest of the archiving system. For information on using the FlashNet client, see the documentation provided by your SGL representative. SGL Direct Connect to Shared Storage Avid Interplay v2.6 and v2.7 support SGL FlashNet v6.4.x.
Setting Up a Failover System To install the Interplay Archive Provider and Auto Archive software: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Avid Interplay Production Services > Install Local Workflow Support > Avid Interplay Archive Provider 2. (Option) Also install Avid Interplay Auto Archive. 3. Install the Service Framework client software. Use the installer on the following page: Servers > Avid Interplay Media Services.
6 Additional Configuration Topics This chapter covers the following topics: • Using Antivirus Software in an Interplay | Production Environment • Troubleshooting Firewalls and Interplay | Production • Integration of Journal Data into the Database • Mounting Workspaces as Drives: Lettered versus Letterless • Using Time Synchronization in an Interplay | Production Environment • Installing the Lookup Service on a Separate Server • Connecting Systems Directly to the Lookup Service
Using Antivirus Software in an Interplay | Production Environment Using Antivirus Software in an Interplay | Production Environment Interplay v2.x supports the Antivirus and Spyware components of Symantec™ Endpoint v12.1 on servers and clients. Interplay does not support the following components: • Proactive Threat Protection • Network Threat Protection The following Knowledge Base article describes how to install and configure Symantec Endpoint v12.
Integration of Journal Data into the Database For information about ports used by Interplay Production, see “Interplay | Production Port Usage” on page 133. Integration of Journal Data into the Database The Interplay Engine database consists of a core database store and a single permanent journal file. The journal file holds the current binary data changes that are not yet written through to the core database. The core database and the journal file are both contained in the _Database folder.
Mounting Workspaces as Drives: Lettered versus Letterless and back online. At this point, when the database is loaded, the journal integration is enforced. Integration needs to go through and finish so that the database can be cleared and go online (be accessible by clients). Mounting Workspaces as Drives: Lettered versus Letterless Avid editing applications, Interplay Assist, and Avid Instinct require Avid shared storage client software to function as clients in an Interplay Production workgroup.
Using Time Synchronization in an Interplay | Production Environment n On Interplay Assist or Avid Instinct, if your workflow includes sending Long GOP (XDCAM HD or XDCAM EX) media to playback, you need to mount at least one of the workspaces to which you have write access as a lettered drive. If you do not have at least one workspace mounted as lettered drive, you get an error message “Unable to find a shared storage volume for media transfer.
Using Time Synchronization in an Interplay | Production Environment local PC clock, an NTP server, or an Adrienne timecode card installed in the server. If multiple Time Synchronization Services are configured as Master, they coordinate among themselves and identify one Primary service to distribute the time notifications (the others are in Backup mode and silent until a Primary fails, at which time one of the Backups takes over).
Using Time Synchronization in an Interplay | Production Environment Configuring the Time Sync Master To configure the Time Sync Master: 1. Install the following Service Framework components on the system that will be used as the master: - Core Components - Configuration Utility - Diagnostic Log Viewer - Health Viewer - Machine Monitor - Time Synchronization 2.
Installing the Lookup Service on a Separate Server 4. Select options as described in the following table. Time Synchronization Settings Options Description Time Stamp Interval (in seconds) Determines how often the master sends out time stamp information. The default is 10 seconds. Get Time Sync reference from the local PC clock Select if you are simply using the local PC clock of one system on your network for time sync reference.
Installing the Lookup Service on a Separate Server Configuring Lookup Servers After you complete the installation, use the Avid Interplay Service Configuration tool to check that the Lookup Service is not running on other Interplay Servers, particularly on Media Indexer servers.You can use the Avid Service Framework Workgroup Properties tool to disable the service on other servers.
Connecting Systems Directly to the Lookup Service Configuring Lookup Servers on Avid ISIS Avid recommends that you single connect the LUS using the following guidelines: • • n n Single connect a LUS to each VLAN. In this case, use Unicast Discovery as follows: - On each LUS system, open the Workgroup Properties tool, click the Lookup tab, and enter the fully qualified domain name of the other LUS system.
Connecting Systems Directly to the Lookup Service 5. In the Lookup services area, type in the fully qualified domain name of the system running the Lookup service. 6. Leave the port value at the default 4160. 7. Click Expected and click OK. 8. The domain name appears in the Lookup services area, as shown in the following example. n In this example, the name of the workgroup is the same as the name of the machine running the Lookup service. 9. Click Apply and click OK.
7 Workgroups with Multiple ISIS Systems The following topics describe support for multiple ISIS systems in a single workgroup: • Understanding Multiple ISIS Workgroups • Check List for Adding Multiple ISIS Systems to a Workgroup • Requirements for Multiple ISIS Workgroups • Adding Remote ISIS Systems to ISIS Client Software • Adding Remote ISIS Systems in the Interplay Administrator • Configuring Media Indexer for Additional ISIS Systems • Mounting ISIS Workspaces as UNC Paths • Working with
Understanding Multiple ISIS Workgroups Local ISIS System and Remote ISIS Systems An Interplay workgroup requires one ISIS shared-storage system that shares the same subnet with the Interplay workgroup. This ISIS system is considered the local system. You can use the ISIS client software on the Interplay Engine to add an ISIS system that exists on a different subnet. This ISIS system is considered a remote system. The following illustration shows an example of a multiple ISIS configuration.
Understanding Multiple ISIS Workgroups Limitations • Each workspace name in the workgroup must be unique. There can be no duplicate workspace names across the multiple ISIS systems. This restriction is especially important when using Interplay Access for tasks that require reference to a workspace, such as delete and search. In those parts of Interplay Access that require a workspace name, you cannot specify a shared-storage server name, only a workspace name.
Understanding Multiple ISIS Workgroups Playback of a sequence with clips from different ISIS systems is not officially qualified. Avid has not tested performance characteristics for mixing media of any resolution from more than one storage configuration in a sequence.
Check List for Adding Multiple ISIS Systems to a Workgroup Check List for Adding Multiple ISIS Systems to a Workgroup Use this checklist to add one or two remote ISIS systems to a workgroup that already includes a local ISIS system. Task Section Reference Review the requirements for adding a remote ISIS system. “Requirements for Multiple ISIS Workgroups” on page 106 Integrate the additional ISIS system or systems into the network.
Requirements for Multiple ISIS Workgroups Requirements for Multiple ISIS Workgroups Avid ISIS Hardware and Software Configurations Currently up to three ISIS shared-storage systems are supported for a single workgroup. The following models are supported, in any combination: • ISIS 2000 systems • ISIS 5000 systems • ISIS 7000 systems Avid ISIS v4.0 or later server and client software is required.
Adding Remote ISIS Systems to ISIS Client Software ISIS Client Workspace Mounting If you are working in a multiple ISIS environment, you must mount at least one workspace for each ISIS system to which you are connected. You can mount the workspace as a UNC drive or a lettered drive. This requirement applies to Avid editing systems, Interplay Assist, Avid Instinct, and any Interplay components that require connection to an ISIS system.
Adding Remote ISIS Systems to ISIS Client Software 3. Enter the hostname for the remote ISIS server and click the Add (+) button. The ISIS server appears in the Host list. 4. Click the Apply button (green check mark) and close the dialog box. The remote host is listed in the Systems list.
Configuring Media Indexer for Additional ISIS Systems Configuring Media Indexer for Additional ISIS Systems One Media Indexer (MI) can index two or more ISIS systems in the same Interplay workgroup. The following limitations apply: • Each MI in the High Availability Group (HAG) must have access to all available ISIS workspaces. For information on setting up and configuring ISIS systems, see the Avid Products and Network Site Preparation Guide and the Setup Guide for your ISIS product.
Adding Remote ISIS Systems in the Interplay Administrator Adding Remote ISIS Systems in the Interplay Administrator If your workgroup is configured for Avid Unity Authentication, you need to specify each additional ISIS server name in the User Authentication Providers view of the Interplay Administrator. Users can then use their Avid ISIS credentials to log in to the Interplay database and access any additional ISIS servers to which they have access.
Adding Remote ISIS Systems in the Interplay Administrator To configure additional shared-storage systems for Unity Authentication in the Interplay Administrator: 1. In the User Management section of the Interplay Administrator window, click the User Authentication Providers icon. The User Authentication Providers view opens. 2. Click Avid ISIS Authentication. 3. Click the Add Avid ISIS button. 4. Type the System Director hostname for the additional Avid ISIS systems.
Mounting ISIS Workspaces as UNC Paths n In the Server Hostname Settings view of the Interplay Administrator, there is a setting for Fallback Shared-Storage Server. In most cases the name of the local ISIS system is entered automatically. If you need to manually enter the computer name, use the name of the System Director for the local ISIS system. Mounting ISIS Workspaces as UNC Paths A multiple ISIS configuration is likely to have a large number of workspaces.
Working with Media Services and Interplay Transfer in a Multiple ISIS Workgroup For more information, see “Working with the Move Service” in the Interplay | Media Services Setup and User’s Guide. Use the same format for workspaces in other Media Services profiles, such as Delivery and Transcode when the target workgroup includes multiple ISIS systems.
A SR2500 Slot Locations The Intel® SR2500 is supported as a server for the Interplay applications. This section shows the front and back view and describes the slot locations that are specific to the Interplay components. • SR2500 Front View • SR2500 Slot Locations SR2500 Front View The following illustration shows the front view and control panel.
SR2500 Slot Locations The following table describes the control panel shown in the previous figure. System Director Control Panel Letter Description Letter Description A Power/Sleep button G System ID LED (blue, a second system ID LED is on the rear) B NIC 2 activity LED H System ID button (System ID LED blinks when pressed) C NIC 1 activity LED I System reset button D Power/Sleep LED J USB 2.
SR2500 Slot Locations SR2500 Back Panel Configuration Options for Avid ISIS Slot Type Slot Interplay Engine and other a Interplay servers PCI-X 3 Empty PRO/1000 XF/MFb 2 Empty Emulex 1050c 1 Empty Empty 3 Empty Empty 2 Empty PRO/1000 PTd Empty Empty PCIe Interplay Transfer and Archive Providers a. Includes servers for Interplay Archive Engine, Interplay Media Indexer, Interplay Media Services, Transcode Providers, and General Purpose Server. b.
B Configuring the Copy Provider Server This chapter describes how to set up the hardware and ISIS client information on a Copy Provider server.
Running the Copy Provider on an SR2500 System Running the Copy Provider on an SR2500 System Starting at Interplay v2.7, the Copy Provider and Move Provider are 64-bit applications and must be run on Windows 7 Pro 64-bit. This means that SR2500 systems running a 32-bit OS must be upgraded to the 64-bit OS. A 64-bit Windows 7 Pro image is available for the SR2500 and a minimum of 4 GB of RAM is recommended. The Myricom cards are supported on this upgraded system.
ISIS Connections and Client Software Installation ISIS Connections and Client Software Installation The following illustration shows the basic workflow for copying metadata and media files. The Copy Provider copies metadata from one Interplay Engine to another, and copies media files from one ISIS shared storage system to another.
ISIS Connections and Client Software Installation The Copy Provider copies metadata to the Interplay Engine and media files to ISIS storage.
ISIS Connections and Client Software Installation As a result, the distance between two workgroups can be twice the maximum cable length. Copy Provider ISIS #1 Max 300m (OM3) ISIS #2 Max 300m (OM3) Max 600m (OM3) For more information on cabling for Avid ISIS, see the Avid Products and Network Site Preparation Guide. If you want to copy media to another workgroup when the workgroups are located beyond the maximum cable length, you must use Interplay Transfer.
ISIS Connections and Client Software Installation n Unused network connections are disabled in the above illustration. This not required and depends on your site policies. Some sites disable all unused NICs. Using the 1Gb Onboad NICs on the Copy Provider When using the 1 Gb onboard NIC on the Copy Provider, connect the Pro/1000 PT ports labeled 2 and 4 on the Copy Provider directly into any 1 Gb port on the Avid ISIS Engines. Connect the Copy Provider to both Avid ISIS systems.
ISIS Connections and Client Software Installation The following illustration shows Copy Providers configured between two workgroups. Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 1 One send and one receive can use a single chassis on each workgroup Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 2 Two simultaneous sends requires two chassis.
Creating Copy Provider User Accounts for ISIS and Interplay Creating Copy Provider User Accounts for ISIS and Interplay Both ISIS systems and both Interplay workgroups must include matching user accounts as follows: • Both ISIS systems and both Interplay workgroups must include matching user accounts. The user name and password for these accounts must match exactly. - The ISIS user account must have read/write privileges on the workspaces you want to copy from and copy to.
Creating Copy Provider User Accounts for ISIS and Interplay The following illustration shows the ISIS Client Manager with Composer1 connected to two different workgroups.
C Configuring the Move Provider Server This chapter describes how to set up the hardware and ISIS client information on a Move Provider server. The Move provider is used to move files from one ISIS workspace to another. n The Move feature works only within a single workgroup with a single ISIS System Director. To copy assets and media to a different workgroup, use the Copy Provider.
Move Provider Configuration on an AS3000 Move Provider Configuration on an AS3000 This topic describes how to set up the hardware for a Move Provider on an AS3000 server. 1 2 3 4 PRO/1000 PT ports Two PCIe slots The AS3000 has two PCIe slots and both support the Myricom cards. The appropriate drivers are pre-loaded onto the AS3000 image for Windows 7 Pro 64-bit. The Move Provider only requires one Myricom card. You can install it in either slot. To install the Myricom card: 1.
ISIS Connections and Client Software Installation ISIS Connections and Client Software Installation The Move Provider must be directly connected to the ISIS system, using a 10 Gb Ethernet connection. For more information on cabling for Avid ISIS, see the Avid Products and Network Site Preparation Guide. To make the ISIS connections on an AS3000: t Connect the Myricom card directly into the ISS 10-Gb port on the Avid ISIS Engine.
D Installing Cards on the Interplay Transfer Server This chapter covers the following topics: • Interplay Transfer Server Slot Locations and Network Connections • Installing Cards in the Interplay Transfer Server Interplay Transfer Server Slot Locations and Network Connections For information on Interplay Transfer slot locations, see “SR2500 Slot Locations” on page 114. The following illustration shows the rear view of an AS3000 server.
Interplay Transfer Server Slot Locations and Network Connections ISIS and Network Connections The following table shows the connections for ISIS 5000 and ISIS 7000. Connection Type ISIS 5000 ISIS 7000 First ISIS connection Pro/1000 PT Port Pro/1000 PT Port Second ISIS connection NA Pro/1000 PT Port Network connection Pro/1000 PT Port Port 1 or 3. If you have only one ISIS connection, use the second Pro/1000 PT Port for the network connection.
Installing Cards in the Interplay Transfer Server Installing Cards in the Interplay Transfer Server For information about configuring the AS3000, see Migrating Interplay Applications to AS3000 Servers. The cards included with the Interplay Transfer server depend on the Avid shared storage environment where the Interplay Transfer server is being installed.
Installing Cards in the Interplay Transfer Server 5. In the Property area, select Jumbo Frames. 6. In the Value area, select 9014Bytes. 7. Click OK.
E Interplay | Production Port Usage The table in this section list networks ports used by Interplay. It does not include ports used by ISIS shared storage. This information is useful to network administrators when configuring the network and firewalls, setting up ISIS Zone 3 clients, and resolving network conflicts. n If you are transferring material between different sites, you must open port 80 on the Firewall of the receiving site in order to allow communication with the Interplay Engine.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose These values are for SGL connections. For other third party archive solutions, see the third party documentation. 1433 UDP #Microsoft-SQL-Server (ms-sql-s). 1434 TCP #Microsoft-SQL-Monitor (ms-sql-m). 1434 UDP #Microsoft-SQL-Monitor (ms-sql-m). 8192 TCP #FlashNetBackupClient (sdss). Assist Cluster Service Delivery Receiver Assist uses Access ports for Interplay engine communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose 58889 TCP Web Services used by Media Composer Cloud. The Web Services implementation used by Media Composer Cloud is automatically installed on the Delivery Receiver system when you check the Delivery Receiver with Media Composer Cloud option. 7 TCP Ini server verification. DNS 53 UDP/TCP DNS communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol 699 Used by dbvisit (maintenance program) for on-line dbvisits. 1019 Server listens for client connections. 1020 Server updates/notifications to client, specified by client. Each client running on a machine must bind to a unique socket. If a user intends to run N sessions of iNEWS on the same machine, then ports 1020 through 1020 + (N-1) must be opened in the firewall (TCP and UDP). 1022 iNEWS bioserver communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose UDP For UDP packets, any firewall between Access clients and the streaming server must be configured either to allow RTSP/RTP traffic or to allow UDP packets between clients and server. The UDP streaming traffic uses dynamic random ports and not a fixed port range. If UDP packets are lost on the way from the server to the client there is no direct feedback.
Interplay Production Port Usage (Continued) Component and Location LDAP Port Protocol Purpose 4160 UDP Jini Discovery. 389 TCP 636 Media Services Engine Media Services Providers / Status Tool Media Composer and NewsCutter If SSL is enabled. 8080 TCP Listen for editor clients (SOAP). 1099 TCP Listen; RMI protocol for providers and Status/Admin tool. 42000-4206 TCP 0 If 1099 not available. 1099 Outbound; RMI protocol for providers and Status/Admin tool.
Interplay Production Port Usage (Continued) Component and Location Protocol Purpose Dynamic Media Folders (DMF) 58885 on the editor system TCP Local communication with the DMF service. 58886 TCP Local communication with the DMF support service on a Mac OS X system. 1099 TCP Listen: RMI protocol for providers and Status/Admin tool. Transfer Cache Transfer Engine Web Services Port 42000-4206 TCP 0 If 1099 not available. 6539 TCP Outbound for Transfer Engine status.
Index Numerics 64-bit Media Indexer 51 A Adobe Reader 41 Application Key connecting 28 Archive software installation 87 Avid online support 10 training services 13 Avid editing systems installing software 67 Media Indexer shared storage configuration 71 Service Framework services, verify running 69 Avid iNEWS Instinct install check list 17 Avid Interplay environment using Time synchronization 94 Avid Media Composer installing Interplay components 67 Media Indexer shared storage configuration 71 ServiceFra
Index user account setup 26 Disable Service Framework services 83 Documentation ISIS 21 Dongle connecting 28 Drive activity LED 115 Drivers updating Intel drivers 17 Drives index local drives 71 DVD browsing 85 SR2400 slot locations 133 updating software 89 Interplay Archive provider software 88 Interplay Assist install check list 17 Interplay Engine install check list 17 installing software 31 SR2400 slot locations 133 Interplay environment using Time synchronization 94 Interplay Installer DVD installing
Index power/sleep 115 system ID 115 system status 115 License agreement 32 list 17 Local drives index with Media Indexer 71 Local Workflow components 45 services 130 NMI button 115 O Online support 10 P Power/Sleep button 115 LED 115 Preview Server cache folder 39 M Mac OS X installer for Interplay Access 66 Media Index components 50 Media Indexer 51 64-bit 51 configuring for multiple ISIS workgroup 109 install check list 17 local drives 71 shared storage configuration 71 Media Services Engine installi
Index Workspaces accessing 25 local drives 71 reset button 115 status LED 115 System Director front control panel 115 system libraries 41 T Time sync master configuration 96 Time synchronization service defined 94 using 94 Training services 13 Transcode service installing multiple providers 47 Troubleshooting 10 firewalls 91 U Unicast Discovery 98 USB application key 28 USB connector 115 User accounts required 23 User names Avid Unity 23 Interplay Engine 23 V Versions Avid ISIS supported version 21 Vid
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
