® Interplay | Production Software Installation and Configuration Guide Version 3.
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents. This document is protected under copyright law.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler.
The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Nestlé Coffee Crisp — Courtesy of MacLaren McCann Canada. Saturn “Calvin Egg” — Courtesy of Cossette Communications. “Tigers: Tracking a Legend” — Courtesy of www.wildlifeworlds.com, Carol Amore, Executive Producer. "The Big Swell" — Courtesy of Swell Pictures, Inc. Windhorse — Courtesy of Paul Wagner Productions. Arizona Images — KNTV Production — Courtesy of Granite Broadcasting, Inc., Editor/Producer Bryan Foote. Canyonlands — Courtesy of the National Park Service/Department of the Interior.
Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Installing Software on Interplay | Assist or Avid Instinct Systems . . . . . . . . . . . . . . . . . . 62 Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Installing Media Composer | Cloud Components .
Appendix A SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 SR2500 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 SR2500 Slot Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Appendix B Configuring the Copy Provider Server . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide Congratulations on your purchase of Interplay® | Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay Documentation Interplay Documentation The following documents describe how to use Interplay Production: • Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Viewing Help on the Interplay Production Portal Viewing Help on the Interplay Production Portal You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine. You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment.
1 Installation Overview This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system. See the installation check lists for the steps required to install the Interplay products.
Copying the Interplay Installers to a Server n The application software for Interplay Assist and Avid Instinct® is on the Interplay Production Client Installer. Additional Installation Programs on the Interplay Installers Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.
Creating a Recovery Image for the AS3000 Creating a Recovery Image for the AS3000 The Interplay Servers Installer includes a tool for creating a recovery image for the AS3000 server. The location of your AS3000 recovery image depends on the Windows OS and the Avid application. • On Windows 7 systems, the recovery image is on the 16 GB flash drive that ships with the AS3000 server. Store the flash drive in a safe place.
Installation Check Lists Updating Intel Drivers on Cluster Systems Do not install or update Intel NIC drivers on cluster systems after the cluster setup is complete. Due to the technical aspects of changing resources and devices on a cluster, this can lead to problems with the cluster software and possible data loss. Deleting the Intel drivers on an establised cluster system could compromise the integrity of the cluster.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference If you use AirSpeed Multi Stream or AirSpeed 5000 systems, refer to the associated installation guides. See the Avid AirSpeed 5000 Setup Guide or the AirSpeed Multi Stream Installation and User’s Guide.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference On the Interplay Engine server, use the Interplay Servers Installer to install the Interplay Engine and related software. n See “Installing Software on the Interplay Engine Server” on page 30. Make sure that you obtain and load the Interplay Engine license key promptly. The license key must match the dongle for the Interplay Engine server.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference Create the Interplay database. See “Creating an Interplay Database” in the Interplay | Engine and Interplay | Archive Engine Administration Guide. Create Interplay users and folder structures to match your project workflow and define a delete strategy. See “Setting up a Folder Structure and a User Database” and “Developing a Delete Strategy” in the Interplay | Production Best Practices guide.
Set Up and Configure an Avid Shared Storage System Check List for Connecting Media Indexer Servers and Clients Task Section Reference Add the Media Indexer server name to the Server Connection MI URL portion of the Interplay Administrator tool. See “Identifying the Media Indexer in the Interplay Administrator Tool” on page 54. Configure the Media Indexer storage locations and HAG. Use the Media Indexer web interface. See “Configuring Media Indexer Servers and Clients” on page 51.
Network Considerations Network Considerations This section contains topics related to setting up your Interplay network environment. Computer Names A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft® Support Knowledge Base. See also “Workspace Names” on page 20.
User Names and Passwords Required For Avid Shared Storage and Product Servers Know Where Your Subnets Are on the Network Create a system diagram that identifies the subnets on your Interplay Production environment. Use Unicast Discovery to allow Interplay clients to communicate across subnets. See “Connecting Systems Directly to the Lookup Service” on page 98. n The Multicast Repeater service is available on the Avid Service Framework installer but the service is no longer recommended.
User Names and Passwords Required For Avid Shared Storage and Product Servers Creating the Server Execution User Account When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.
User Names and Passwords Required For Avid Shared Storage and Product Servers c When you install the Interplay Engine or the Interplay Archive Engine, do not select the default Server Execution User. Create a custom user instead. The default user account is AVID_WORKGROUP_USER. Do not use this account. Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties.
User Names and Passwords Required For Avid Shared Storage and Product Servers The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system. To access all workspaces: 1.
User Names and Passwords Required For Avid Shared Storage and Product Servers Accounts for Using Interplay Transfer When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine. Service Framework Administrator Password By default the Service Framework does not have an Administrator password.
Required Application Keys Required Application Keys The following systems require a hardware application key (also known as a dongle): n • Interplay Engine server. Also requires a software application key. For more information, see “Installing Software on the Interplay Engine Server” on page 30. • Interplay Media Services Engine server • Interplay Transfer server When installing the Interplay Transfer Engine in a standalone environment, a hardware application key is not required.
2 Installing Software on Interplay Servers The following topics describe the installations of the Interplay software on the servers: • Selecting the 32-Bit or 64-Bit Version of Avid Service Framework • Starting the Interplay Server Installer • Installing Software on the Interplay Engine Server • Installing Software on the Interplay Transfer Server • Installing Software on the Production Services and Production Services Provider Servers • Installing Software on an Interplay | Media Indexer Server
Selecting the 32-Bit or 64-Bit Version of Avid Service Framework Selecting the 32-Bit or 64-Bit Version of Avid Service Framework For Interplay version 3.1 or later, the following components run as 64-bit versions and require the 64-bit version of Avid Service Framework: n • Interplay Transcode Provider v2.5 and later • Interplay STP Encode Provider v2.5 and later • Interplay Media Services Engine v2.7 and later • Interplay Media Services and Transfer Status v2.
Starting the Interplay Server Installer Starting the Interplay Server Installer To start the Interplay Server Installer: 1. In the Interplay Server Installer folder, double-click autorun.exe. The Main Menu window opens. The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs. n Items with three dots open a new window. Items without three dots start an installer.
Installing Software on the Interplay Engine Server To install the Interplay Engine Server: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Interplay Engine 2. Install components from the following table: Component Description Interplay Engine The full Interplay Engine software. See “Installing the Interplay | Engine Software” on page 31. Access Required to communicate with the Interplay Engine database.
Installing Software on the Interplay Engine Server t Make sure you have created matching accounts on the Interplay Engine system and the Avid shared storage system. You need to type the user name and password during installation to create the Server Execution User. See “Creating the Server Execution User Account” on page 23. t Close all Windows programs. 2. Select the following from the Interplay Server Installer Main Menu: Servers > Interplay Engine > Interplay Engine 3.
Installing Software on the Interplay Engine Server 6. Specify the destination folder and click Next. The Destination Location is the folder in which the Interplay Engine program files are installed. In most cases, keep the default, which installs the files in an Avid Interplay Engine subfolder in the Program Files folder. The Specify Default Database Folder dialog box opens. 7. Accept the default folder and click Next.
Installing Software on the Interplay Engine Server The database folder is the folder in which the database is created and stored. This location must be local, that is, the database folder must be installed on the Interplay Engine server. No other configuration is supported. By default the database folder is created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set automatically.
Installing Software on the Interplay Engine Server t Another Avid Interplay Engine: Specifies that a previously installed Interplay Engine should be the CCS. An additional dialog box opens. Type the name of the Interplay Engine to be used as the CCS and click Next. If you want to specify another Interplay Engine, you must specify an Interplay Engine that is already installed.
Installing Software on the Interplay Engine Server n a. Type a local user, for example, “IPEngine,” or type a domain user, such as “MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges. b. Type the password. The installer cannot check the password you type in this dialog box. Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges.
Installing Software on the Interplay Engine Server 11. Specify the server name as it appears on the network and click Next. By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.
Installing Software on the Interplay Engine Server 12. Accept the default location and click Next. Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder. The Enable E-mail Notification dialog box opens. 13. Enable email notification and click Next.
Installing Software on the Interplay Engine Server The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification. The E-mail Notification Details dialog box opens. 14. Supply the following information: a.
Installing Software on the Interplay Engine Server All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader. If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.
Installing Software on the Interplay Transfer Server A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears. 17. Click OK to reboot the machine. 18. Enable a permanent license key. See “Managing Licenses” in the Interplay | Engine and Avid Archive Engine Administration Guide for instructions. Make sure that you obtain and load the Interplay Engine license file promptly.
Installing Software on the Production Services and Production Services Provider Servers Component Description Transfer Engine For information on configuring the Interplay Transfer server and the Interplay Media Services and Transfer Status application, see the Interplay Transfer Setup and User’s Guide. Production Services and Transfer Status (Option) Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs from any computer in the network.
Installing Software on the Production Services and Production Services Provider Servers Installing the Production Services Engine The first screen links to the installers for Interplay Production Services. n Microsoft SQL Server 2012 Express is installed automatically when Interplay Production Services Engine is installed. Configuration is also automatic. If you are upgrading the Media Services Engine, existing databases are automatically upgraded. To install the Interplay Production Services engine: 1.
Installing Software on the Production Services and Production Services Provider Servers To install the Local Workflow Components: 1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu. Servers > Production Services > Install Local Workflow Support The Install Avid Interplay Production Services Local Workflow window opens. 2. Select the service provider that you want to install.
Installing Software on the Production Services and Production Services Provider Servers Component Description Production Services and Transfer Status Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs on a standalone system. You don’t need to install this software on the Production Services system as the function is built into the Production Services Engine software. Auto Production Services (Optional) Installs the Interplay Auto Production Services.
Installing Software on the Production Services and Production Services Provider Servers n Complex mixdowns require much more memory than transcoding. If your workflow involves complex mixdowns you should install a maximum of two providers on the same server. Requirements • AS3000 dual-processor server with 12 GB of RAM, running Windows 7 Professional SP1 64-bit • License and application key (dongle) for multiple Transcode providers. Starting with Interplay Transcode v3.0.
Installing Software on the Production Services and Production Services Provider Servers Using the Providers After you configure each provider, you can create profiles and send jobs as you would for providers that are on individual servers. Installing Avid Service Framework for Local Workflow Components All local workflow components require the 64-bit version of Avid Service Framework for Client. To install the Framework for the local workflow components: 1.
Installing Software on the Production Services and Production Services Provider Servers For information on the Delivery and Delivery Receiver providers, see the Interplay | Media Services Setup and User’s Guide. Installing Avid Service Framework for WAN Workflow Components Interplay Delivery and Interplay Delivery Receiver require the 64-bit version of Avid Service Framework for Client: To install the Framework for the WAN Workflow Components: 1.
Installing Software on an Interplay | Media Indexer Server To install the Framework for the Media Index components: 1. Navigate to the following installer page: Servers > Production Services 2. Select Service Framework for Client.
Installing Software on an Interplay | Media Indexer Server Before Installing Media Indexer Software The following are important for a successful Media Indexer configuration: • Before you configure Media Indexer on a Windows system, install the Service Framework software and verify that it’s running. For additional information, see “Verifying that the Service Framework Services Are Running” on page 81.
Configuring Media Indexer Servers and Clients 2. Install components from the following table: Component Description Service Framework for Server Perform the installation on primary and secondary shared storage Media Indexers. Access Allows for easy access to the Interplay Engine. This also installs the Interplay Administrator. Media Indexer Installs the Media Indexer software. Configuring Media Indexer Servers and Clients Starting at Interplay v3.
Configuring Media Indexer Servers and Clients where is the server name or IP address of the system running the Media Indexer. If you are logged onto the MI server, you can use localhost for the MI server name. 2. Click the Configuration tab and then click the Cache and HAG Information tab. The following illustration shows a completed section. 3. Click the Join High Availability Group check box. 4. Enter the Name of the HAG and enter the weight of this Media Indexer in the HAG.
Configuring Media Indexer Servers and Clients 3. Add additional storage locations as necessary. Use UNC path notation for adding locations to index or to describe AMA media locations when pointing to shared storage (ISIS). The following illustration shows an MI configured with several .mxf and AMA storage locations. The AMA locations are represented by a folder icon.
Configuring Media Indexer Servers and Clients Identifying the Media Indexer in the Interplay Administrator Tool The following applications use the Server MI Connection URL setting in the Interplay Administrator tool to locate the Media Indexer servers.
Configuring Media Indexer Servers and Clients 4. Add the name of the MI server and click Apply Changes. 5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL. The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.
Configuring Media Indexer Servers and Clients Configuring the Local Media Indexer on an Avid Editing System You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay. Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG.
Configuring Media Indexer Servers and Clients Using the Avid Service Framework on a Mac OS X System You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations: • If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.
Configuring Media Indexer Servers and Clients enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example: sudo ./configure.sh UptimeWG burl-mi02 3. The Terminal window might prompt for your password. Type your administrator password and press Return. 4. Restart the Media Indexer. See “Restarting the Media Indexer Service on a Mac OS X System” on page 59. To run the Interplay Admin tool as root and change the Workgroup Properties: 1.
Installing Software for Interplay Web Services Restarting the Media Indexer Service on a Mac OS X System This section describes how to restart the Media Indexer service. Note that every time you restart the Avid editing application in Media Composer v7.0 on a Windows system, the system automatically restarts the Media Indexer service. On a Mac OS X system you must manually restart the service. To restart the Media Indexer process from a Terminal window: 1.
Installing the MediaCentral Distribution Service Installing the MediaCentral Distribution Service The Avid MediaCentral Distribution Service (MCDS) coordinates and monitors send-to-playback and mixdown operations for Interplay Central. It determines if there is any preprocessing required. If it determines an audio mixdown is required, it submits a Transcode Mixdown request. If Long GOP media is required, it submits an STP Encode request. You can configure your workgroup for more than one MCDS.
3 Installing Software on Interplay Clients The following topics describe the Interplay software installation on Interplay clients: • Starting the Interplay Client Installer • Installing Software on Interplay | Assist or Avid Instinct Systems • Installing Interplay | Access • Installing Media Composer | Cloud Components • Installing Software on Avid Editing Systems (Windows) • Installing Software on Avid Editing Systems (Macintosh)
Starting the Interplay Client Installer Starting the Interplay Client Installer To start the Interplay Client Installer: 1. In the Interplay Client Installer folder, double-click autorun.exe. The Main Menu window opens. The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers. n Items with three dots open a new window. Items without three dots start an installer.
Installing Interplay | Access To install Interplay Assist or Avid Instinct software: 1. Select one of the following from the Interplay Client Installer Main Menu: Clients > iNEWS Instinct Clients > Assist 2. Install components from the following table: n Component Description Service Framework for Client The installer automatically installs the components required for the application. When the system asks for a workgroup name, type the name of the workgroup you set up on the Interplay Engine.
Installing Interplay | Access For information on using Avid Interplay Access and the Avid Interplay Administrator, see the following manuals: n • Interplay | Access User’s Guide • Interplay | Engine and Interplay | Archive Engine Administration Guide To play streaming media in Interplay Access, the computer on which you are installing Interplay Access must have an audio device, such as an audio card or other audio hardware.
Installing Interplay | Access If you need to check which versions of Java 1.6 are installed on your system, you can obtain a list of v1.6 32-bit Java Virtual Machines (JVMs) by entering the following command in a terminal window: /usr/libexec/java_home -V -v 1.6 -arch i386 The following command shows the full list of all JVMs: /usr/libexec/java_home -V To install Interplay Access on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2.
Installing Media Composer | Cloud Components To uninstall Interplay Access: 1. Double-click the following file: Applications/Avid/Uninstallers/Interplay Access/Interplay Access Uninstaller. 2. Click Uninstall. 3. When the uninstallation is complete, click OK.
Installing Software on Avid Editing Systems (Windows) To install Interplay components on an Avid editing system (Windows): 1. Select the following from the Interplay Client Installer Main Menu: Clients > Media Composer | Software Support 2. Install components from the following table: Component Description Service Framework for Client Installs the 64-bit Service Framework. The installer automatically installs the components required for the application.
Installing Software on Avid Editing Systems (Windows) To verify that the Service Framework services are running: 1. Click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties window opens. Check mark 2. If your Workgroup name doesn’t appear in the Workgroup field, click the Edit button and type the name of the Workgroup.
Installing Software on Avid Editing Systems (Windows) This dialog box allows you to view all services that are monitored by the Avid Service Framework. 4. If necessary, select a service and click Start. To verify that your system is listed in the Service Framework: 1. On any system that has the Avid Interplay Service Configuration tool installed, click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Service Configuration. The Avid Service Configuration window opens.
Installing Software on Avid Editing Systems (Windows) Configuring the Local Media Indexer to Index Local Drives To instruct Media Indexer to automatically recognize local drives: 1. Start the Avid editing application. 2. Select Tools > Media Creation. The Media Creation window opens. 3. On the Drive Filtering and Indexing tab, click the “Auto-index local drives as they come online” button. The local Media Indexer automatically configures Avid media files on your local drives.
Installing Software on Avid Editing Systems (Macintosh) Installing Software on Avid Editing Systems (Macintosh) The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.
Installing Software on Avid Editing Systems (Macintosh) Note the following: - Through the Interplay Administrator, using either the application that is installed on the Macintosh client or one that is installed on another system in the workgroup. Double-click the Workgroup Properties icon or the Service Configuration icon in the main window of the Interplay Administrator. - Through Interplay Access installed on the Macintosh client.
Installing Software on Avid Editing Systems (Macintosh) 2. Double-click Install Media Indexer A message asks if you want to continue the installation. 3. Click Continue. The first screen of the installer program is displayed. 4. Click Continue. 5. When prompted, enter a user name and password for an account that is allowed to install software. 6. When prompted, restart the system. 7. After Media Indexer is installed, configure it to communicate with the Media Indexer running monitoring shared storage.
Installing Software on Avid Editing Systems (Macintosh) Installing Interplay Transfer Client on a Mac OS X System To install the Interplay Transfer client on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2. Double-click “Install Interplay Transfer.” The first screen of the installer program is displayed. 3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.
Installing Software on Avid Editing Systems (Macintosh) 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled. n If you close the terminal window without uninstalling the program, you can no longer use the terminal window. Workaround: Restart the Macintosh system. Stopping and Starting Media Indexer on a MacOS X System To stop Media Indexer: 1.
Installing Software on Avid Editing Systems (Macintosh) 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled. n If you close the terminal window without uninstalling the program, you can no longer use the terminal window. Workaround: Restart the Macintosh system. To uninstall Transfer Manager: t Delete the following file: /Library/Application Support/Avid/xfermgraphi.
4 Installing Optional Software You can run individual optional installers as described in the following sections: • Performing a Custom Install of the Service Framework Software • Installing Interplay | Access or Interplay | Production Services and Transfer Status • Browsing the Interplay Installer Folders Performing a Custom Install of the Service Framework Software The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay Auto Archive service.
Performing a Custom Install of the Service Framework Software 2. Click Service Framework (custom). The Introduction window opens. 3. Click Next. The Choose Install Folder window opens. 4. Accept the default values and click Next. The Join a Workgroup window opens.
Performing a Custom Install of the Service Framework Software 5. Type the name of your Workgroup and click Next. c c Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive. If you are updating the Service Framework software, the installer remembers the last installed value. If the workgroup name was changed after the install, the installer will not be aware of the change. The Options window opens.
Performing a Custom Install of the Service Framework Software 6. Select the type of Framework installation you wish to make. 7. Click Next. The Custom Setup dialog box opens. This dialog box displays the components that will be installed. The following illustration shows the default components for a Framework Client install.
Performing a Custom Install of the Service Framework Software If this is not the correct set of components, do one of the following: n t Click the Back button and select a different group. t Select or deselect components from the list in the Custom Setup dialog box. Don’t add components that you don’t need. This can affect system performance. 8. Click Next and follow the installation instructions to complete the installation.
Performing a Custom Install of the Service Framework Software If there is a green check mark next to the “Status” field, all services are running. 2. To view the services, click the Advanced button. The Avid Interplay Services dialog box opens. This dialog box lets you view all services that are monitored by the Service Framework. 3. If necessary, select a service and click Start.
Installing Interplay | Access or Interplay | Production Services and Transfer Status 3. Select the service you want to disable and click Stop. 4. After the service stops, click the Disable button to disable the service. 5. Click Exit to close the Avid Interplay Services dialog box. 6. Click OK to close the Avid Workgroup Properties window.
Browsing the Interplay Installer Folders Component Description Interplay Production This lets you view the status of Interplay Transfer and Interplay Services and Transfer Production Services jobs. Status (formerly Media Services and Transfer Status) Browsing the Interplay Installer Folders To browse the Installer Folders: 1. Select the following from the Interplay Server Installer Main Menu or the Interplay Client Installer Main Menu:. Individual Optional Installers. 2. Click “Browse all installers.
5 Installing and Configuring an Interplay Archive Engine The following topics are covered in this chapter: • Installing the Interplay Archive Engine Software • Setting Up a Failover System • Updating the Interplay Archive Engine Software For more details on the Interplay Archive Engine, see the Interplay | Media Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software The Interplay Archive Engine maintains a database that can be accessed through Interplay Access and the Interplay Administrator tool. For information on configuring the server, see the Interplay | Engine and Interplay | Archive Engine Administration Guide. For information on using Interplay Access on an Archive database, or archiving from an Avid editing application, see the Interplay | Media Services Setup and User’s Guide.
Setting Up a Failover System 3. Select Edit > New > String Value, name the new registry key “DETDropClient” and enter 1 as the value. (0 specifies disabled). 4. Restart the FlashNet socket listener service. 5. Restart the provider services. SGL FlashNet v6.4.x includes support for Simplified Chinese, which is qualified for use with Interplay Archive and Interplay Restore services.
Updating the Interplay Archive Engine Software Updating the Interplay Archive Engine Software When you update the Interplay Archive Engine, do not delete the software using the Add/Remove Programs or any other mechanism for deleting software. If you delete the software, the system deletes the folder structure in place at the time of the update. To update the software, start the Archive Engine installer on the Interplay Servers Installer and follow the installation instructions.
6 Additional Configuration Topics This chapter covers the following topics: • Using Antivirus Software in an Interplay | Production Environment • Troubleshooting Firewalls and Interplay | Production • Integration of Journal Data into the Database • Mounting Workspaces as Drives: Lettered versus Letterless • Using Time Synchronization in an Interplay | Production Environment • Installing the Lookup Service on a Separate Server • Connecting Systems Directly to the Lookup Service Using Antivirus
Troubleshooting Firewalls and Interplay | Production Troubleshooting Firewalls and Interplay | Production Firewalls on client machines interfere with Interplay Production’s TCP/IP communications. Symptoms • The list of servers does not appear, for example, when you are connecting to a new database. • Connection establishment to the server fails. Cause These problems can be caused by personal firewalls installed on the client machine.
Mounting Workspaces as Drives: Lettered versus Letterless The journal file can grow in size when the Interplay Engine is extremely busy (for example, during a database schema upgrade), but will eventually shrink back to its default size (8 MB for the CCS database _InternalData, 32 MB for AvidWG and AvidAM). Journal integration is no longer suspended when a backup is performed. Therefore, journal data does not accumulate when a backup is running.
Mounting Workspaces as Drives: Lettered versus Letterless The following information applies to mounting workspaces in an Interplay environment: • Media Indexers that monitor shared storage must use UNC (letterless) drive mapping. See “Using UNC Drive Mapping on Interplay ISIS” on page 50. • Avid editing applications require login to the Avid ISIS Client Manager to read from a workspace. If your Windows username and password exactly match the Avid shared storage username and password, login is automatic.
Using Time Synchronization in an Interplay | Production Environment Note the following: - Starting with version 2.6, the Interplay Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.
Using Time Synchronization in an Interplay | Production Environment The following are the three typical ways of implementing Time Synchronization in an Interplay environment: • In Interplay environments that use Interplay Capture, a Capture system is usually designated as the Time Sync master. The Capture system can have an Adrienne card. Install the Service Framework Time Synchronization service on the Capture system and configure it as a Time Sync master.
Using Time Synchronization in an Interplay | Production Environment - Diagnostic Log Viewer - Health Viewer - Machine Monitor - Time Synchronization 2. On any system that has the Interplay Configuration Utility installed, click the Start button and select All Programs > Avid > Service Framework > Avid Interplay Service Configuration. The Interplay Service Configuration window opens. 3. Select the system that will be the Time Sync master and click Avid Time Synchronization.
Installing the Lookup Service on a Separate Server Time Synchronization Settings Options Description Get Time Sync reference from the local PC clock Select if you are simply using the local PC clock of one system on your network for time sync reference. Get Time Sync Reference from an NTP server Select when you are pointing to an NTP server on your network for time sync reference. n The NTP server does not need Service Framework software installed on it.
Installing the Lookup Service on a Separate Server For best results, connect each system running the Service Framework to the Lookup Service manually via the Workgroup Properties tool. This technique is called Unicast Discovery and is described in “Connecting Systems Directly to the Lookup Service” on page 98. Unicast Discovery ensures a direct connection to the Lookup Service. Technically there is no need for Unicast Discovery on a local subnet that contains a Lookup Service.
Connecting Systems Directly to the Lookup Service n There is no load balancing between Lookup Services. If you have two LUS systems they operate independently of each other. All Framework services register with both services. To ensure connectivity between subnets, use Unicast Discovery to connect all of your clients to both LUS.
Connecting Systems Directly to the Lookup Service n In this example, the name of the workgroup is the same as the name of the machine running the Lookup service. 9. Click Apply and click OK.
7 Workgroups with Multiple ISIS Systems The following topics describe support for multiple ISIS systems in a single workgroup: • Understanding Multiple ISIS Workgroups • Check List for Adding Multiple ISIS Systems to a Workgroup • Requirements for Multiple ISIS Workgroups • Adding Remote ISIS Systems to ISIS Client Software • Adding Remote ISIS Systems in the Interplay Administrator • Configuring Media Indexer for Additional ISIS Systems • Mounting ISIS Workspaces as UNC Paths • Working with
Understanding Multiple ISIS Workgroups Local ISIS System and Remote ISIS Systems An Interplay workgroup requires one ISIS shared-storage system that shares the same subnet with the Interplay workgroup. This ISIS system is considered the local system. You can use the ISIS client software on the Interplay Engine to add an ISIS system that exists on a different subnet. This ISIS system is considered a remote system. The following illustration shows an example of a multiple ISIS configuration.
Understanding Multiple ISIS Workgroups Limitations • Each workspace name in the workgroup must be unique. There can be no duplicate workspace names across the multiple ISIS systems. This restriction is especially important when using Interplay Access for tasks that require reference to a workspace, such as delete and search. In those parts of Interplay Access that require a workspace name, you cannot specify a shared-storage server name, only a workspace name.
Understanding Multiple ISIS Workgroups Playback of a sequence with clips from multiple ISIS 7500 - 7000 systems, multiple ISIS 5500 5000 systems, or a combination of the two systems is qualified. Playback of a sequence with clips from an ISIS 2500 - 2000 and an ISIS 5500 - 5000 or ISIS 7500 - 7000 is not qualified.
Check List for Adding Multiple ISIS Systems to a Workgroup Check List for Adding Multiple ISIS Systems to a Workgroup Use this checklist to add one or two remote ISIS systems to a workgroup that already includes a local ISIS system. Task Section Reference Review the requirements for adding a remote ISIS system. “Requirements for Multiple ISIS Workgroups” on page 105 Integrate the additional ISIS system or systems into the network.
Requirements for Multiple ISIS Workgroups Requirements for Multiple ISIS Workgroups Avid ISIS Hardware and Software Configurations Currently up to three ISIS shared-storage systems are supported for a single workgroup. The following models are supported, in any combination: • ISIS 2500 - 2000 systems • ISIS 5500 - 5000 systems • ISIS 7500 - 7000 systems Avid ISIS v4.0 or later server and client software is required.
Adding Remote ISIS Systems to ISIS Client Software ISIS Client Workspace Mounting If you are working in a multiple ISIS environment, you must mount at least one workspace for each ISIS system to which you are connected. You can mount the workspace as a UNC drive or a lettered drive. This requirement applies to Avid editing systems, Interplay Assist, Avid Instinct, and any Interplay components that require connection to an ISIS system.
Adding Remote ISIS Systems to ISIS Client Software 3. Enter the hostname for the remote ISIS server and click the Add (+) button. The ISIS server appears in the Host list. 4. Click the Apply button (green check mark) and close the dialog box. The remote host is listed in the Systems list.
Configuring Media Indexer for Additional ISIS Systems Configuring Media Indexer for Additional ISIS Systems One Media Indexer (MI) can index two or more ISIS systems in the same Interplay workgroup. The following limitations apply: • Each MI in the High Availability Group (HAG) must have access to all available ISIS workspaces. For information on setting up and configuring ISIS systems, see the Avid Products and Network Site Preparation Guide and the Setup Guide for your ISIS product.
Adding Remote ISIS Systems in the Interplay Administrator Adding Remote ISIS Systems in the Interplay Administrator If your workgroup is configured for Avid Unity Authentication, you need to specify each additional ISIS server name in the User Authentication Providers view of the Interplay Administrator. Users can then use their Avid ISIS credentials to log in to the Interplay database and access any additional ISIS servers to which they have access.
Adding Remote ISIS Systems in the Interplay Administrator To configure additional shared-storage systems for Unity Authentication in the Interplay Administrator: 1. In the User Management section of the Interplay Administrator window, click the User Authentication Providers icon. The User Authentication Providers view opens. 2. Click Avid ISIS Authentication. 3. Click the Add Avid ISIS button. 4. Type the System Director hostname for the additional Avid ISIS systems.
Mounting ISIS Workspaces as UNC Paths n In the Server Hostname Settings view of the Interplay Administrator, there is a setting for Fallback Shared-Storage Server. In most cases the name of the local ISIS system is entered automatically. If you need to manually enter the computer name, use the name of the System Director for the local ISIS system. Mounting ISIS Workspaces as UNC Paths A multiple ISIS configuration is likely to have a large number of workspaces.
Working with Media Services and Interplay Transfer in a Multiple ISIS Workgroup For more information, see “Working with the Move Service” in the Interplay | Media Services Setup and User’s Guide. Use the same format for workspaces in other Media Services profiles, such as Delivery and Transcode when the target workgroup includes multiple ISIS systems.
A SR2500 Slot Locations The Intel® SR2500 is supported as a server for the Interplay applications. This section shows the front and back view and describes the slot locations that are specific to the Interplay components.
SR2500 Front View SR2500 Front View The following illustration shows the front view and control panel. D C SR2400 and SR2500 Front View E F B G H A DVD/CD-ROM I RAID disk (ID 1) L K J Control panel System disk (ID 0) The following table describes the control panel shown in the previous figure.
SR2500 Slot Locations SR2500 Slot Locations The SR2500 is supported as a server for the Interplay applications. This section describes the slot locations that are specific to the Interplay components. Use the following figure and tables as guides to how your SR2500 is configured in an Interplay environment.
SR2500 Slot Locations n For slot locations on the Interplay Streaming server, see “Streaming Server Slot Locations, SR2500” on page 110.
B Configuring the Copy Provider Server This chapter describes how to set up the hardware and ISIS client information on a Copy Provider server. The following topics are described: • Copy Provider Configuration on an AS3000 • ISIS Connections and Client Software Installation • Creating Copy Provider User Accounts for ISIS and Interplay Running the Copy Provider on an SR2500 System Starting at Interplay v2.
Copy Provider Configuration on an AS3000 To install the Myricom cards: 1. Install the cards in the two PCIe slots as described in the AS3000 Setup Guide. 2. Reconnect and restart the system. The system automatically recognizes the Myricom cards because the drivers are pre-loaded on the Windows 7 Pro 64-bit image. If you find it necessary to locate the Myricom drivers, the Myricom drivers folder is located in the following location: C:\Installables\drivers\nic The following illustration shows the Myricom e
ISIS Connections and Client Software Installation ISIS Connections and Client Software Installation The following illustration shows the basic workflow for copying metadata and media files. The Copy Provider copies metadata from one Interplay Engine to another, and copies media files from one ISIS shared storage system to another.
ISIS Connections and Client Software Installation 10-Gb Cable (MMF 50 micron cable) Maximum Cable Length (Copy Provider to ISIS) 500 MHz*km (Overfilled Launch Bandwidth, typical of OM2 cable) 82 m 2000 MHz*km (Effective Modal Bandwidth, typical of OM3 cable) 300 m 4700 MHz*km (Effective Modal Bandwidth, typical of OM4 cable) 550 m As a result, the distance between two workgroups can be twice the maximum cable length.
ISIS Connections and Client Software Installation n Unused network connections are disabled in the above illustration. This not required and depends on your site policies. Some sites disable all unused NICs. Using the 1Gb Onboad NICs on the Copy Provider When using the 1 Gb onboard NIC on the Copy Provider, connect the Pro/1000 PT ports labeled 2 and 4 on the Copy Provider directly into any 1 Gb port on the Avid ISIS Engines. Connect the Copy Provider to both Avid ISIS systems.
ISIS Connections and Client Software Installation The following illustration shows Copy Providers configured between two workgroups. Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 1 One send and one receive can use a single chassis on each workgroup Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 2 Two simultaneous sends requires two chassis.
Creating Copy Provider User Accounts for ISIS and Interplay Creating Copy Provider User Accounts for ISIS and Interplay Both ISIS systems and both Interplay workgroups must include matching user accounts as follows: • Both ISIS systems and both Interplay workgroups must include matching user accounts. The user name and password for these accounts must match exactly. - The ISIS user account must have read/write privileges on the workspaces you want to copy from and copy to.
Creating Copy Provider User Accounts for ISIS and Interplay The following illustration shows the ISIS Client Manager with Composer1 connected to two different workgroups.
C Configuring the Move Provider Server This chapter describes how to set up the hardware and ISIS client information on a Move Provider server. The Move provider is used to move files from one ISIS workspace to another. n The Move feature works only within a single workgroup with a single ISIS System Director. To copy assets and media to a different workgroup, use the Copy Provider.
Move Provider Configuration on an AS3000 Move Provider Configuration on an AS3000 This topic describes how to set up the hardware for a Move Provider on an AS3000 server. 1 2 3 4 PRO/1000 PT ports Two PCIe slots The AS3000 has two PCIe slots and both support the Myricom cards. The appropriate drivers are pre-loaded onto the AS3000 image for Windows 7 Pro 64-bit. The Move Provider only requires one Myricom card. You can install it in either slot. To install the Myricom card: 1.
ISIS Connections and Client Software Installation ISIS Connections and Client Software Installation The Move Provider must be directly connected to the ISIS system, using a 10 Gb Ethernet connection. For more information on cabling for Avid ISIS, see the Avid Products and Network Site Preparation Guide. To make the ISIS connections on an AS3000: t Connect the Myricom card directly into the ISS 10-Gb port on the Avid ISIS Engine.
D Installing Cards on the Interplay Transfer Server This chapter covers the following topics: • Interplay Transfer Server Slot Locations and Network Connections • Installing Cards in the Interplay Transfer Server Interplay Transfer Server Slot Locations and Network Connections For information on Interplay Transfer slot locations, see “SR2500 Slot Locations” on page 113. The following illustration shows the rear view of an AS3000 server.
Interplay Transfer Server Slot Locations and Network Connections ISIS and Network Connections The following table shows the connections for ISIS 5000 and ISIS 7000. Connection Type ISIS 5000 ISIS 7000 First ISIS connection Pro/1000 PT Port Pro/1000 PT Port Second ISIS connection NA Pro/1000 PT Port Network connection Pro/1000 PT Port Port 1 or 3. If you have only one ISIS connection, use the second Pro/1000 PT Port for the network connection.
Installing Cards in the Interplay Transfer Server Installing Cards in the Interplay Transfer Server For information about configuring the AS3000, see Migrating Interplay Applications to AS3000 Servers. The cards included with the Interplay Transfer server depend on the Avid shared storage environment where the Interplay Transfer server is being installed.
Installing Cards in the Interplay Transfer Server 5. In the Property area, select Jumbo Frames. 6. In the Value area, select 9014Bytes. 7. Click OK.
E Interplay | Production Port Usage The table in this section list networks ports used by Interplay. It does not include ports used by ISIS shared storage. This information is useful to network administrators when configuring the network and firewalls, setting up ISIS Zone 3 clients, and resolving network conflicts. n If you are transferring material between different sites, you must open port 80 on the Firewall of the receiving site in order to allow communication with the Interplay Engine.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose These values are for SGL connections. For other third party archive solutions, see the third party documentation. 1433 UDP #Microsoft-SQL-Server (ms-sql-s). 1434 TCP #Microsoft-SQL-Monitor (ms-sql-m). 1434 UDP #Microsoft-SQL-Monitor (ms-sql-m). 8192 TCP #FlashNetBackupClient (sdss). Assist Cluster Service Delivery Receiver Assist uses Access ports for Interplay engine communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose 58889 TCP Web Services used by Media Composer Cloud. The Web Services implementation used by Media Composer Cloud is automatically installed on the Delivery Receiver system when you check the Delivery Receiver with Media Composer Cloud option. 7 TCP Ini server verification. DNS 53 UDP/TCP DNS communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol 699 Used by dbvisit (maintenance program) for on-line dbvisits. 1019 Server listens for client connections. 1020 Server updates/notifications to client, specified by client. Each client running on a machine must bind to a unique socket. If a user intends to run N sessions of iNEWS on the same machine, then ports 1020 through 1020 + (N-1) must be opened in the firewall (TCP and UDP). 1022 iNEWS bioserver communication.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose UDP For UDP packets, any firewall between Access clients and the streaming server must be configured either to allow RTSP/RTP traffic or to allow UDP packets between clients and server. The UDP streaming traffic uses dynamic random ports and not a fixed port range. If UDP packets are lost on the way from the server to the client there is no direct feedback.
Interplay Production Port Usage (Continued) Component and Location LDAP Port Protocol Purpose 4160 UDP Jini Discovery. 389 TCP 636 Media Services Engine Media Services Providers / Status Tool Media Composer and NewsCutter If SSL is enabled. 8080 TCP Listen for editor clients (SOAP). 1099 TCP Listen; RMI protocol for providers and Status/Admin tool. 42000-4206 TCP 0 If 1099 not available. 1099 Outbound; RMI protocol for providers and Status/Admin tool.
Interplay Production Port Usage (Continued) Component and Location Protocol Purpose Dynamic Media Folders (DMF) 58885 on the editor system TCP Local communication with the DMF service. 58886 TCP Local communication with the DMF support service on a Mac OS X system. 1099 TCP Listen: RMI protocol for providers and Status/Admin tool. Transfer Cache Transfer Engine Web Services Port 42000-4206 TCP 0 If 1099 not available. 6539 TCP Outbound for Transfer Engine status.
Index Numerics 64-bit Media Indexer 49 A Adobe Reader 40 Application key (dongle) connecting 27 Archive software installation 85 Avid online support 10 training services 12 Avid editing systems installing software 66 Media Indexer shared storage configuration 69 Service Framework services, verify running 67 Avid iNEWS Instinct install check list 16 Avid Interplay environment using Time synchronization 93 Avid Media Composer installing Interplay components 66 Media Indexer shared storage configuration 69 S
Index user account setup 25 Disable Service Framework services 82 Documentation ISIS 20 Dongle connecting 27 Drive activity LED 114 Drivers updating Intel drivers 16 Drives index local drives 70 DVD browsing 84 SR2400 slot locations 132 updating software 88 Interplay Archive provider software 87 Interplay Assist install check list 16 Interplay Engine install check list 16 installing software 30 SR2400 slot locations 132 Interplay environment using Time synchronization 93 Interplay Installer DVD installing
Index power/sleep 114 system ID 114 system status 114 License agreement 32 list 16 Local drives index with Media Indexer 70 Local Workflow components 43 services 129 NMI button 114 O Online support 10 P Power/Sleep button 114 LED 114 Preview Server cache folder 38 M Mac OS X installer for Interplay Access 64 Media Index components 48 Media Indexer 49 64-bit 49 configuring for multiple ISIS workgroup 108 install check list 16 local drives 70 shared storage configuration 69 Media Services Engine installi
Index reset button 114 status LED 114 System Director front control panel 114 system libraries 40 local drives 70 T Time sync master configuration 94 Time synchronization service defined 93 using 93 Training services 12 Transcode service installing multiple providers 45 Troubleshooting 10 firewalls 90 U Unicast Discovery 97 USB application key 27 USB connector 114 User accounts required 22 User names Avid Unity 22 Interplay Engine 22 V Versions Avid ISIS supported version 20 Video connector 114 Voice O
1 Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
