® Interplay | Production Software Installation and Configuration Guide Version 3.
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents. This document is protected under copyright law.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler.
The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Interplay Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2 Installing Software on Interplay Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Selecting the 32-Bit or 64-Bit Version of Avid Service Framework . . . . . . . . . . . . . . . . . 28 Starting the Interplay Server Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Installing Software on the Interplay Engine Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Installing the Interplay | Engine Software . . . . . . . . . . . .
Installing Software on Avid Editing Systems (Windows) . . . . . . . . . . . . . . . . . . . . . . . . . 68 Configuring an Avid Editing System in the Service Framework . . . . . . . . . . . . . . . . 69 Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Configuring the Local Media Indexer to Index Local Drives . . . . . . . . . . . . . . . . . . .
Chapter 7 Additional Configuration Topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Using Antivirus Software in an Interplay | Production Environment . . . . . . . . . . . . . . . 113 Troubleshooting Firewalls and Interplay | Production . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Integration of Journal Data into the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Mounting Workspaces as Drives: Lettered versus Letterless . . . . . . . . . .
Appendix C Installing Cards on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . 148 Interplay Transfer Server Slot Locations and Network Connections. . . . . . . . . . . . . . . 148 ISIS and Network Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Port Usage on the Interplay Transfer Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Installing Cards in the Interplay Transfer Server. . . . . . . . . . . . . . . . . . . . . .
Using This Guide Congratulations on your purchase of Interplay® | Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
Interplay Documentation Interplay Documentation The following documents describe how to use Interplay Production: • Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Viewing Help on the Interplay Production Portal Viewing Help on the Interplay Production Portal You can quickly access the Interplay Production Help and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine. You can access the Interplay Production User Information Center through a browser from any system in the Interplay Production environment.
1 Installation Overview This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system. See the installation check lists for the steps required to install the Interplay products.
Copying the Interplay Installers to a Server Additional Installation Programs on the Interplay Installers Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.
Upgrading Your System For instructions on how to use the tool, see the Readme in the corresponding folder or see the AS3000 Setup Guide. c For systems that ship with the recovery image on the D: partition, Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your AS3000. c When you perform a full product recovery of the Avid AS3000 system drive, you lose the product recovery image and data on the D: partition of the system drive.
Installation Check Lists Installation Check Lists This section contains the following check lists: • Overall Interplay Installation Check List • Media Indexer Installation Check List Overall Interplay Installation Check List The following check list provides an overall view of an Interplay installation. Check List for Installing Interplay Components Task Section Reference Review the recommendations in the Avid Products and Network Site Preparation Guide.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference Set up the servers that will be used in your Interplay environment. See the following: • “Configuring the Copy Provider Server” on page 137 • “Configuring the Move Provider Server” on page 145 • “Installing Cards on the Interplay Transfer Server” on page 148 • “Interplay | Production Port Usage” on page 152 n Beginning with Interplay v3.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference Install and configure the Media Indexers that will monitor shared storage. At this point you can install and configure the following applications in any order: See “Media Indexer Installation Check List” on page 20. • Install the Interplay software components for the Avid editing applications. See “Installing Software on Avid Editing Systems (Windows)” on page 68.
Set Up and Configure an Avid Shared Storage System Media Indexer Installation Check List Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients.
Set Up and Configure an Avid Shared Storage System Install the ISIS Client Manager on the client systems. For information on configuring third party (3rd party) storage systems, see the Interplay Best Practices Guide. Workspace Names Use the following guidelines when creating workspace names in an Interplay environment: • Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters.
Network Considerations Network Considerations This section contains topics related to setting up your Interplay network environment. Computer Names A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname. For more information, see “Naming Conventions in Active Directory for Computers, Domains, Sites, and OUs” on the Microsoft® Support Knowledge Base. See also “Workspace Names” on page 21.
User Names and Passwords Required For Avid Shared Storage and Product Servers If a server has multiple network interfaces enabled across different VLANs, ensure that all interfaces are fully routable to each other. Verifying communication between each network is critical to the success of the Avid Interplay Framework and other Avid services. Know Where Your Subnets Are on the Network Create a system diagram that identifies the subnets on your Interplay Production environment.
User Names and Passwords Required For Avid Shared Storage and Product Servers Also see “Creating Copy Provider User Accounts for ISIS and Interplay” on page 143 Creating the Server Execution User Account When you install the Interplay Engine software you must specify the user name and password of the Server Execution User account. The Server Execution User is a Windows operating system user account that is used only to run the Interplay Engine processes.
User Names and Passwords Required For Avid Shared Storage and Product Servers An account with an identical user name and password must have read/write access to the Avid shared storage workspaces that contain media. Use the Avid ISIS Administration tool to create this account. Ideally the Server Execution User should be an account that users do not use to log onto the system. This prevents accidental changes to the Server User Account during normal administration duties.
User Names and Passwords Required For Avid Shared Storage and Product Servers The workspaces available from the Interplay Administrator settings depends on the user account used to log in to the Interplay Administrator. For example, when you log in to the Interplay Administrator server using the Administrator account, you can access all the Avid shared storage workspaces, provided the users are set up correctly on both the Interplay Engine and Avid shared storage system. To access all workspaces: 1.
User Names and Passwords Required For Avid Shared Storage and Product Servers Accounts for Using Interplay Transfer When you are configuring an Interplay Transfer Engine you must specify a user name and password that Interplay Transfer should use to connect to the Interplay engine. This user account must already exist on the Interplay Engine. Service Framework Administrator Password By default the Service Framework does not have an Administrator password.
2 Installing Software on Interplay Servers The following topics describe the installations of the Interplay software on the servers: • Selecting the 32-Bit or 64-Bit Version of Avid Service Framework • Starting the Interplay Server Installer • Installing Software on the Interplay Engine Server • Installing Software on the Interplay Transfer Server • Installing Software on the Production Services and Production Services Provider Servers • Installing Software on an Interplay | Media Indexer Server
Starting the Interplay Server Installer n • Interplay Move v2.7 and later • Interplay Delivery v2.7 and later • Interplay Transfer v3.0 and later • Interplay Delivery Receiver v3.0 and later • Interplay Auto Production Services v2.7 and later • Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later • Interplay Assist v2.5 and later • Interplay Capture v3.1 and later Starting with Interplay version 3.
Installing Software on the Interplay Engine Server The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs. n Items with three dots open a new window. Items without three dots start an installer. Installing Software on the Interplay Engine Server These instructions are for a system with a single Interplay Engine or Interplay Archive Engine.
Installing Software on the Interplay Engine Server 2. Install components from the following table: Component Description Interplay Engine The full Interplay Engine software. See “Installing the Interplay | Engine Software” on page 31. Access Required to communicate with the Interplay Engine database. Installing Interplay Access also installs the Interplay Administrator. See “Installing Interplay | Access” on page 41. 3. Perform the installation in the order shown in the above list.
Installing Software on the Interplay Engine Server 2. Select the following from the Interplay Server Installer Main Menu: Servers > Interplay Engine > Interplay Engine 3. In the Welcome dialog box, read the information about the installation of the Apache server. Click Next. 4. Read the license agreement information and then accept the license agreement by selecting “I accept the agreement.” Click Next. The Specify Installation Type dialog box opens. 5.
Installing Software on the Interplay Engine Server 6. Specify the destination folder and click Next. The Destination Location is the folder in which the Interplay Engine program files are installed. In most cases, keep the default, which installs the files in an Avid Interplay Engine subfolder in the Program Files folder. The Specify Default Database Folder dialog box opens. 7. Accept the default folder and click Next.
Installing Software on the Interplay Engine Server The database folder is the folder in which the database is created and stored. This location must be local, that is, the database folder must be installed on the Interplay Engine server. No other configuration is supported. By default the database folder is created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set automatically.
Installing Software on the Interplay Engine Server t Another Avid Interplay Engine: Specifies that a previously installed Interplay Engine should be the CCS. An additional dialog box opens. Type the name of the Interplay Engine to be used as the CCS and click Next. If you want to specify another Interplay Engine, you must specify an Interplay Engine that is already installed.
Installing Software on the Interplay Engine Server n a. Type a local user, for example, “IPEngine,” or type a domain user, such as “MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges. b. Type the password. The installer cannot check the password you type in this dialog box. Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges.
Installing Software on the Interplay Engine Server 11. Specify the server name as it appears on the network and click Next. By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.
Installing Software on the Interplay Engine Server 12. Accept the default location and click Next. Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder. The Enable E-mail Notification dialog box opens. 13. Enable email notification and click Next.
Installing Software on the Interplay Engine Server The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification. The E-mail Notification Details dialog box opens. 14. Supply the following information: a.
Installing Software on the Interplay Engine Server All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader. If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.
Installing Software on the Interplay Engine Server 16. Click Finish. A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears. 17. Click OK to reboot the machine. 18. Enable a permanent license key. See “Managing Licenses” in the Interplay | Engine and Avid Archive Engine Administration Guide for instructions. If you use an application key for licensing your server, make sure that you obtain and load the Interplay Engine license file promptly.
Installing Software on the Interplay Transfer Server Installing Software on the Interplay Transfer Server To install Interplay software on the Interplay Transfer server: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Transfer Engine 2. Install components from the following table: Component Description Service Framework for Client The installer automatically installs the components required for an Interplay Transfer application.
Installing Software on the Production Services and Production Services Provider Servers Installing Software on the Production Services and Production Services Provider Servers This section provides an overview of installing the Production Services and Production Services Provider servers. The following illustration shows the initial installer screen. Installing the Production Services Engine The first screen links to the installers for Interplay Production Services.
Installing Software on the Production Services and Production Services Provider Servers 2. Install components from the following table: Component Description Service Framework for Client Select the Framework installer. This is an installer for 64-bit systems. Access Installs the Interplay Access and Interplay Administrator applications. Required software to configure the Production Services Engine with the Interplay server.
Installing Software on the Production Services and Production Services Provider Servers 2. Select the service provider that you want to install. Component Description Access Installs the Interplay Access and Interplay Administrator applications. Recommended for installation on each provider. Transcode The Transcode service provider. Allows you to define profiles and launch transcode jobs from Access or the Avid editing application.
Installing Software on the Production Services and Production Services Provider Servers Component Description Copy The Interplay Copy provider. Typically installed on its own server. See “Configuring the Copy Provider Server” on page 137. For Interplay Production v3.3 and later, you need to activate your software license. For more information, see “Software Licensing for Interplay Production” on page 91. Move Allows you to move media for Avid assets (both .mxf and .
Installing Software on the Production Services and Production Services Provider Servers Use the formula 100/CPU Usage Percentage to estimate the number of providers you can use. For example, if the average CPU usage is 25 percent, you can use four Transcode providers on the server. The maximum number of providers supported on a single server is four. n Complex mixdowns require much more memory than transcoding.
Installing Software on the Production Services and Production Services Provider Servers The installation program installs executable files for the number of providers you selected, named DMSTranscode.exe, DMSTranscode 2.exe, and so on. It also installs one Service Description file (.zip file). For information on activating a software license, see “Software Licensing for Interplay Production” on page 91.
Installing Software on the Production Services and Production Services Provider Servers Installing the WAN Workflow Components Use this installer screen to install the WAN workflow providers. The Delivery service provider and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup. To install the Production Services WAN Workflow Components: 1.
Installing Software on the Production Services and Production Services Provider Servers Installing the Media | Index Components Use this installer screen to install Production Services providers that are used in MediaCentral workflows. Media Index runs on the MediaCentral Platform and provides a central index for multiple Interplay Production databases.
Installing Software on an Interplay | Media Indexer Server Installing Software on an Interplay | Media Indexer Server The following topics describe how to install software on an Interplay Media Indexer Server: • “Different Types of Media Indexers” on page 51 • “Before Installing Media Indexer Software” on page 52 • “Using UNC Drive Mapping on Interplay ISIS” on page 52 • “Installing the Media Indexer Software” on page 52 • “Configuring Media Indexer Servers and Clients” on page 53 Different Types
Installing Software on an Interplay | Media Indexer Server Before Installing Media Indexer Software The following are important for a successful Media Indexer configuration: • Before you configure Media Indexer on a Windows system, install the Service Framework software and verify that it’s running. For additional information, see “Verifying that the Service Framework Services Are Running” on page 83.
Configuring Media Indexer Servers and Clients 2. Install components from the following table: Component Description Service Framework for Server Perform the installation on primary and secondary shared storage Media Indexers. Access Allows for easy access to the Interplay Engine. This also installs the Interplay Administrator. Media Indexer Installs the Media Indexer software. Configuring Media Indexer Servers and Clients Starting at Interplay v3.
Configuring Media Indexer Servers and Clients Configuring Media Indexer Servers This section describes how to configure the Media Indexer server using the MI web interface. To configure the Media Indexer server: 1. Open the web interface on the Media Indexer server using the following URL: http://:8888/mi/ where is the server name or IP address of the system running the Media Indexer. If you are logged onto the MI server, you can use localhost for the MI server name. 2.
Configuring Media Indexer Servers and Clients To Add Storage Locations to the Media Indexer Server: 1. Click either the Add Storage Location or Add AMA Storage Location button as follows: n - Use Add Storage Locations for .mxf files on shared storage. - Use Add AMA Storage Location for AMA media. See “Specifying the AMA Media Files Location” on page 115. You can only add or modify storage locations on the HAG leader. 2. Click OK to save the configuration. 3.
Configuring Media Indexer Servers and Clients Adding an Additional Media Indexer to the HAG You can use the MI web interface or the Service Configuration tool to add Media Indexers to the HAG for redundancy. To use the web interface to add an additional Media Indexer: 1. Open the web interface for the second MI server. 2. Click the Configuration tab and then click the Cache and HAG Information tab. 3. Click the Join High Availability Group check box and enter a weight lower than the leader.
Configuring Media Indexer Servers and Clients 4. Add the name of the MI server and click Apply Changes. 5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL. The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.
Configuring Media Indexer Servers and Clients Configuring the Local Media Indexer on an Avid Editing System You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay. Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG.
Configuring Media Indexer Servers and Clients Using the Avid Service Framework on a Mac OS X System You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations: • If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.
Configuring Media Indexer Servers and Clients 2. Type the following command: sudo ./configure.sh enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example: sudo ./configure.sh UptimeWG burl-mi02 3. The Terminal window might prompt for your password. Type your administrator password and press Return. 4. Restart the Media Indexer.
Installing Software for Interplay Web Services Restarting the Media Indexer Service on a Mac OS X System This section describes how to restart the Media Indexer service. Note that every time you restart the Avid editing application in Media Composer v7.0 on a Windows system, the system automatically restarts the Media Indexer service. On a Mac OS X system you must manually restart the service. To restart the Media Indexer process from a Terminal window: 1.
Installing the MediaCentral Distribution Service Installing the MediaCentral Distribution Service The Avid MediaCentral Distribution Service (MCDS) coordinates and monitors send-to-playback and mixdown operations for Interplay Central. It determines if there is any preprocessing required. If it determines an audio mixdown is required, it submits a Transcode Mixdown request. If Long GOP media is required, it submits an STP Encode request. You can configure your workgroup for more than one MCDS.
3 Installing Software on Interplay Clients The following topics describe the Interplay software installation on Interplay clients: • Starting the Interplay Client Installer • Installing Software on Interplay | Assist Systems • Installing Interplay | Access • Installing Media Composer | Cloud Components • Installing Software on Avid Editing Systems (Windows) • Installing Software on Avid Editing Systems (Macintosh) Starting the Interplay Client Installer To start the Interplay Client Installer:
Installing Software on Interplay | Assist Systems The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers. n Items with three dots open a new window. Items without three dots start an installer. Installing Software on Interplay | Assist Systems This section describes how to install Interplay Assist software.
Installing Interplay | Access Installing Interplay | Access You can install Interplay Access on any system that you want to use to work with the Interplay Engine. Besides installing Interplay Access, this installation also installs the Interplay Administrator.
Installing Interplay | Access Installing Interplay Access on a MacOS X System Interplay Access is supported on Macintosh® systems running Mac OS X. For more information about using Access with Mac OS X, see the Interplay | Access User’s Guide and the Interplay | Production ReadMe. Apple Java for OS X: Interplay Access on Macintosh systems requires Apple Java v1.6 to be installed on the same system. This software is not automatically installed with Interplay Access.
Installing Media Composer | Cloud Components The first screen of the installer program is displayed. n You cannot install Interplay Access until the correct version of Apple Java is installed. See the information earlier in this topic. 3. Click Next and continue the installation. By default, Interplay Access is installed in the following folder: Applications/Avid/Interplay Access To uninstall Interplay Access: 1.
Installing Software on Avid Editing Systems (Windows) Installing Software on Avid Editing Systems (Windows) The Interplay Production Client Installer includes a page for installing Interplay components that are required to configure an Avid editing system in an Interplay environment.
Installing Software on Avid Editing Systems (Windows) Component Description Transfer Client (Option) Installs the 64-bit Interplay Transfer Client. Install this software to take advantage of Interplay Transfer features such as Send to Playback and workgroup to workgroup transfers. For information on configuring the Interplay Transfer client, see the Help for your Avid editing application or the Avid Interplay Transfer Setup and User’s Guide.
Installing Software on Avid Editing Systems (Windows) Check mark 2. If your Workgroup name doesn’t appear in the Workgroup field, click the Edit button and type the name of the Workgroup. n The Workgroup name can be different than the name of the computer that the Workgroup database is running on. This depends on how your Workgroup was originally configured. In this example, the Workgroup name is the same as the machine name.
Installing Software on Avid Editing Systems (Windows) This dialog box allows you to view all services that are monitored by the Avid Service Framework. 4. If necessary, select a service and click Start. To verify that your system is listed in the Service Framework: 1. On any system that has the Avid Interplay Service Configuration tool installed, click the Start button, and then select All Programs > Avid > Avid Service Framework > Avid Service Configuration. The Avid Service Configuration window opens.
Installing Software on Avid Editing Systems (Windows) Configuring the Local Media Indexer to Index Local Drives To instruct Media Indexer to automatically recognize local drives: 1. Start the Avid editing application. 2. Select Tools > Media Creation. The Media Creation window opens. 3. On the Drive Filtering and Indexing tab, click the “Auto-index local drives as they come online” button. The local Media Indexer automatically configures Avid media files on your local drives.
Installing Software on Avid Editing Systems (Macintosh) Installing Software on Avid Editing Systems (Macintosh) The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.
Installing Software on Avid Editing Systems (Macintosh) Note the following: - Through the Interplay Administrator, using either the application that is installed on the Macintosh client or one that is installed on another system in the workgroup. Double-click the Workgroup Properties icon or the Service Configuration icon in the main window of the Interplay Administrator. - Through Interplay Access installed on the Macintosh client.
Installing Software on Avid Editing Systems (Macintosh) 2. Double-click Install Media Indexer A message asks if you want to continue the installation. 3. Click Continue. The first screen of the installer program is displayed. 4. Click Continue. 5. When prompted, enter a user name and password for an account that is allowed to install software. 6. When prompted, restart the system. 7. After Media Indexer is installed, configure it to communicate with the Media Indexer running monitoring shared storage.
Installing Software on Avid Editing Systems (Macintosh) Installing Interplay Transfer Client on a Mac OS X System To install the Interplay Transfer client on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2. Double-click “Install Interplay Transfer.” The first screen of the installer program is displayed. 3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.
Installing Software on Avid Editing Systems (Macintosh) Uninstalling Media Indexer from a Mac OS X System To uninstall Media Indexer: 1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X System” on page 77). 2. Open a Terminal window (select Applications > Utilities > Terminal). 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.
Installing Software on Avid Editing Systems (Macintosh) To uninstall Media Indexer: 1. (Option) Stop Media Indexer (see “Stopping and Starting Media Indexer on a MacOS X System” on page 77). 2. Open a Terminal window (select Applications > Utilities > Terminal). 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled.
4 Installing Optional Software You can run individual optional installers as described in the following sections: • Performing a Custom Install of the Service Framework Software • Installing Interplay | Access or Interplay | Production Services and Transfer Status • Browsing the Interplay Installer Folders Performing a Custom Install of the Service Framework Software The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay Auto Archive service.
Performing a Custom Install of the Service Framework Software 2. Click Service Framework (custom). The Introduction window opens. 3. Click Next. The Choose Install Folder window opens. 4. Accept the default values and click Next. The Join a Workgroup window opens.
Performing a Custom Install of the Service Framework Software 5. Type the name of your Workgroup and click Next. c c Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive. If you are updating the Service Framework software, the installer remembers the last installed value. If the workgroup name was changed after the install, the installer will not be aware of the change. The Options window opens.
Performing a Custom Install of the Service Framework Software 6. Select the type of Framework installation you wish to make. 7. Click Next. The Custom Setup dialog box opens. This dialog box displays the components that will be installed. The following illustration shows the default components for a Framework Client install.
Performing a Custom Install of the Service Framework Software If this is not the correct set of components, do one of the following: n t Click the Back button and select a different group. t Select or deselect components from the list in the Custom Setup dialog box. Don’t add components that you don’t need. This can affect system performance. 8. Click Next and follow the installation instructions to complete the installation.
Performing a Custom Install of the Service Framework Software If there is a green check mark next to the “Status” field, all services are running. 2. To view the services, click the Advanced button. The Avid Interplay Services dialog box opens. This dialog box lets you view all services that are monitored by the Service Framework. 3. If necessary, select a service and click Start.
Installing Interplay | Access or Interplay | Production Services and Transfer Status 2. Click the Advanced button. The Avid Interplay Services dialog box opens. 3. Select the service you want to disable and click Stop. 4. After the service stops, click the Disable button to disable the service. 5. Click Exit to close the Avid Interplay Services dialog box. 6. Click OK to close the Avid Workgroup Properties window.
Browsing the Interplay Installer Folders 2. Install components from the following table: Component Description Access Installs the Interplay Access and Interplay Administrator applications. For more information, see “Installing Interplay | Access” on page 65. Interplay Production This lets you view the status of Interplay Transfer and Interplay Services and Transfer Production Services jobs.
5 Installing and Configuring an Interplay Archive Engine The following topics are covered in this chapter: • Installing the Interplay Archive Engine Software • Setting Up a Failover System • Updating the Interplay Archive Engine Software For more details on the Interplay Archive Engine, see the Interplay | Production Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software The Interplay Archive Engine maintains a database that can be accessed through Interplay Access and the Interplay Administrator tool. For information on configuring the server, see the Interplay | Engine and Interplay | Archive Engine Administration Guide. For information on using Interplay Access on an Archive database, or archiving from an Avid editing application, see the Interplay | Production Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software SGL Direct Connect to Shared Storage Avid Interplay v2.6 and v2.7 support SGL FlashNet v6.4.x. This version of SGL FlashNet allows the FlashNet server to directly connect to an Avid ISIS shared-storage system through a 1-GB connection, dual-connected on the same subnet to the ISIS System Director in Zone 1. SGL FlashNet v6.4.x is qualified with Avid ISIS 7000 systems. ISIS v4.0 or later client software must be installed on the FlashNet server.
Setting Up a Failover System 3. Install the Service Framework client software. Use the installer on the following page: Servers > Avid Interplay Production Services. See “Selecting the 32-Bit or 64-Bit Version of Avid Service Framework” on page 28. For information on setting up the Interplay Archive provider and Interplay Auto Archive, see the Interplay | Production Services Setup and User’s Guide.
6 Software Licensing for Interplay Production The following topics describe software licensing for Interplay Production components: • Understanding Software Licensing for Interplay Production • Activating a License for Interplay Production Services or Interplay Transfer • Deactivating a License • Troubleshooting Software Licensing Understanding Software Licensing for Interplay Production Starting with Interplay Production v3.
Understanding Software Licensing for Interplay Production Interplay Transfer does not require a separate license if it is running on the same computer as a Media Composer system that has an activated license. If the Media Composer system uses a floating license, Media Composer must be running before Interplay Transfer can be started.
Activating a License There are separate ALC applications for the Interplay Engine and the Interplay Archive Engine.
Activating a License Activating a License for the Interplay Engine or the Interplay Archive Engine The Avid License Control (ALC) application for the Interplay Engine includes options for the Engine itself (labeled Production Engine) and also for client licenses. For information about client licenses, see “Activating a License for Interplay Engine Clients” on page 99. The following illustration shows an Interplay Engine license entry before activation.
Activating a License The ALC application for the Interplay Archive Engine includes only one option, for the Archive Engine. If you are licensing a cluster engine, perform the following procedure on each node in the cluster. To activate an Interplay Engine or Archive Engine license using the Internet: 1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control. The default location is C:\Program Files (x86)\Avid\Avid License Control.
Activating a License 2. Locate Production Engine or Archive Engine and click the Activate button. A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in the next procedure. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue.
Activating a License 4. Enter your System ID and Activation ID. A button lets you paste the number from the clipboard. 5. Click Activate. The ALC application begins the activation process. A message box displays and asks if you want to register your product. - Click Yes to connect to the Avid Web site and the Avid Product Registration page. The Activation ID and System ID are automatically entered. Enter the product name, click Next, and complete the registration.
Activating a License To view information about activated licenses, click the License Profile tab. You can copy this information to the clipboard and paste it in another document. 6. When you are finished with the ALC application, click the Activation tab and then click Done.
Activating a License Activating a License for Interplay Engine Clients The Avid License Control (ALC) application for the Interplay Engine includes options for the Engine itself (labeled Production Engine) and also for client licenses.The procedure for activating client licenses is slightly different than activating the Interplay Engine. The following illustration shows two licenses activated for Media Central Base Connection. Each license is supplied for a certain number of clients.
Activating a License The client licenses in the ALC application create license keys in the Interplay Administrator, as listed in the following table. n Client License as Listed in ALC Client License as listed in Interplay Administrator Media Central Advanced Connection KEY-G Media Central Base Connection KEY-J Media Composer Cloud KEY-LI Production 3rd Party AMA Storage KEY-CI The ALC application lists the Streaming Server, but a software license is not available for this component.
Activating a License A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in the next procedure. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue. A screen opens that allows you to enter your system information.
Activating a License 4. Enter your System ID and Activation ID. A button lets you paste the number from the clipboard. 5. Click Activate. The ALC application begins the activation process. A message box displays and asks if you want to register your product. - Click Yes to connect to the Avid Web site and the Avid Product Registration page. The Activation ID and System ID are automatically entered. Enter the product name, click Next, and complete the registration.
Activating a License If this is the second license you have activated, a second child entry is displayed.
Activating a License 6. When you are finished with the ALC application, click the Activation tab and then click Done.
Activating a License Activating a License for Interplay Production Services or Interplay Transfer To activate a Production Services or Interplay Transfer license using the Internet: 1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control. The default location is C:\Program Files (x86)\Avid\Avid License Control. The application opens and displays the Activation tab.
Activating a License - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in “Activating a License through Another Computer” on page 108. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue. A screen opens that allows you to enter your system information. 4.
Activating a License If you are activating a Transcode license, the button for the first entry (parent entry) remains Activate, and the button for the second entry (child entry) changes to Deactivate. The parent entry shows the number of licensed instances. The following illustration shows an activated license for one instance of Transcode.
Activating a License To view information about activated licenses, click the License Profile tab. You can copy this information to the clipboard and paste it in another document. 6. When you are finished with the ALC application, click the Activation tab and then click Done. Activating a License through Another Computer If the server you want to license does not have an Internet connection, use this procedure.
Activating a License 2. Locate the product for which you want to activate the license and click the Activate button. A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the second option. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue.
Activating a License 6. Read the instructions. You cannot proceed further until you obtain a license.bin file. You can print the screen or copy the information to the clipboard for transfer. n If necessary, you can close the ALC application now, and start it again after you have obtained a license.bin file. 7. On a computer with an Internet connection, open a Web browser and navigate to http://avid.com/license. 8. Follow the instructions on the Web page. The Web site creates a license.bin file.
Deactivating a License Deactivating a License If you need to deactivate a license, use the Avid License Control (ALC) application. For example, you might want to move the license from one server to another. The application retains the deactivated System ID and Activation ID so that you can easily reactivate the license if necessary. To deactivate an Interplay Production license using the Internet: 1. Open the ALC application. The default location is C:\Program Files (x86)\Avid\Avid License Control. 2.
Troubleshooting Software Licensing Production Services Provider If you start a Production Services provider, such as an Interplay Archive provider, without activating a software license or without using a previously issued dongle, the provider will start and will run. However, if you attempt to send a job, the job will fail with an error message that states that a valid license is not connected.
7 Additional Configuration Topics This chapter covers the following topics: • Using Antivirus Software in an Interplay | Production Environment • Troubleshooting Firewalls and Interplay | Production • Integration of Journal Data into the Database • Mounting Workspaces as Drives: Lettered versus Letterless • Using Time Synchronization in an Interplay | Production Environment • Installing the Lookup Service on a Separate Server • Connecting Systems Directly to the Lookup Service Using Antivirus
Troubleshooting Firewalls and Interplay | Production Troubleshooting Firewalls and Interplay | Production Firewalls on client machines interfere with Interplay Production’s TCP/IP communications. Symptoms • The list of servers does not appear, for example, when you are connecting to a new database. • Connection establishment to the server fails. Cause These problems can be caused by personal firewalls installed on the client machine.
Mounting Workspaces as Drives: Lettered versus Letterless The journal file can grow in size when the Interplay Engine is extremely busy (for example, during a database schema upgrade), but will eventually shrink back to its default size (8 MB for the CCS database _InternalData, 32 MB for AvidWG and AvidAM). Journal integration is no longer suspended when a backup is performed. Therefore, journal data does not accumulate when a backup is running.
Mounting Workspaces as Drives: Lettered versus Letterless The following information applies to mounting workspaces in an Interplay environment: • Media Indexers that monitor shared storage must use UNC (letterless) drive mapping. See “Using UNC Drive Mapping on Interplay ISIS” on page 52. • Avid editing applications require login to the Avid ISIS Client Manager to read from a workspace. If your Windows username and password exactly match the Avid shared storage username and password, login is automatic.
Using Time Synchronization in an Interplay | Production Environment Note the following: - Starting with version 2.6, the Interplay Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.
Using Time Synchronization in an Interplay | Production Environment The following are the three typical ways of implementing Time Synchronization in an Interplay environment: • In Interplay environments that use Interplay Capture, a Capture system is usually designated as the Time Sync master. The Capture system can have an Adrienne card. Install the Service Framework Time Synchronization service on the Capture system and configure it as a Time Sync master.
Using Time Synchronization in an Interplay | Production Environment Configuring the Time Sync Master To configure the Time Sync Master: 1. Install the following Service Framework components on the system that will be used as the master: - Core Components - Configuration Utility - Diagnostic Log Viewer - Health Viewer - Machine Monitor - Time Synchronization 2.
Installing the Lookup Service on a Separate Server 4. Select options as described in the following table. Time Synchronization Settings Options Description Time Stamp Interval (in seconds) Determines how often the master sends out time stamp information. The default is 10 seconds. Get Time Sync reference from the local PC clock Select if you are simply using the local PC clock of one system on your network for time sync reference.
Installing the Lookup Service on a Separate Server Configuring Lookup Servers After you complete the installation, use the Avid Interplay Service Configuration tool to check that the Lookup Service is not running on other Interplay Servers, particularly on Media Indexer servers.You can use the Avid Service Framework Workgroup Properties tool to disable the service on other servers.
Connecting Systems Directly to the Lookup Service Configuring Lookup Servers on Avid ISIS Avid recommends that you single connect the LUS using the following guidelines: • • n n Single connect a LUS to each VLAN. In this case, use Unicast Discovery as follows: - On each LUS system, open the Workgroup Properties tool, click the Lookup tab, and enter the fully qualified domain name of the other LUS system.
Connecting Systems Directly to the Lookup Service 5. In the Lookup services area, type in the fully qualified domain name of the system running the Lookup service. 6. Leave the port value at the default 4160. 7. Click Expected and click OK. 8. The domain name appears in the Lookup services area, as shown in the following example. n In this example, the name of the workgroup is the same as the name of the machine running the Lookup service. 9. Click Apply and click OK.
8 Workgroups with Multiple ISIS Systems The following topics describe support for multiple ISIS systems in a single workgroup: • Understanding Multiple ISIS Workgroups • Check List for Adding Multiple ISIS Systems to a Workgroup • Requirements for Multiple ISIS Workgroups • Adding Remote ISIS Systems to ISIS Client Software • Adding Remote ISIS Systems in the Interplay Administrator • Configuring Media Indexer for Additional ISIS Systems • Mounting ISIS Workspaces as UNC Paths • Working with
Understanding Multiple ISIS Workgroups Local ISIS System and Remote ISIS Systems An Interplay workgroup requires one ISIS shared-storage system that shares the same subnet with the Interplay workgroup. This ISIS system is considered the local system. You can use the ISIS client software on the Interplay Engine to add an ISIS system that exists on a different subnet. This ISIS system is considered a remote system. The following illustration shows an example of a multiple ISIS configuration.
Understanding Multiple ISIS Workgroups Limitations • Each workspace name in the workgroup must be unique. There can be no duplicate workspace names across the multiple ISIS systems. This restriction is especially important when using Interplay Access for tasks that require reference to a workspace, such as delete and search. In those parts of Interplay Access that require a workspace name, you cannot specify a shared-storage server name, only a workspace name.
Understanding Multiple ISIS Workgroups Playback of a sequence with clips from multiple ISIS 7500 - 7000 systems, multiple ISIS 5500 5000 systems, or a combination of the two systems is qualified. Playback of a sequence with clips from an ISIS 2500 - 2000 and an ISIS 5500 - 5000 or ISIS 7500 - 7000 is not qualified.
Check List for Adding Multiple ISIS Systems to a Workgroup Check List for Adding Multiple ISIS Systems to a Workgroup Use this checklist to add one or two remote ISIS systems to a workgroup that already includes a local ISIS system. Task Section Reference Review the requirements for adding a remote ISIS system. “Requirements for Multiple ISIS Workgroups” on page 129 Integrate the additional ISIS system or systems into the network.
Requirements for Multiple ISIS Workgroups Requirements for Multiple ISIS Workgroups Avid ISIS Hardware and Software Configurations Currently up to three ISIS shared-storage systems are supported for a single workgroup. The following models are supported, in any combination: • ISIS 2500 - 2000 systems • ISIS 5500 - 5000 systems • ISIS 7500 - 7000 systems Avid ISIS v4.0 or later server and client software is required.
Adding Remote ISIS Systems to ISIS Client Software ISIS Client Workspace Mounting If you are working in a multiple ISIS environment, you must mount at least one workspace for each ISIS system to which you are connected. You can mount the workspace as a UNC drive or a lettered drive. This requirement applies to Avid editing systems, Interplay Assist, and any Interplay components that require connection to an ISIS system. On Avid editing systems, a lettered drive is required for write access to a workspace.
Adding Remote ISIS Systems to ISIS Client Software 3. Enter the hostname for the remote ISIS server and click the Add (+) button. The ISIS server appears in the Host list. 4. Click the Apply button (green check mark) and close the dialog box. The remote host is listed in the Systems list.
Configuring Media Indexer for Additional ISIS Systems Configuring Media Indexer for Additional ISIS Systems One Media Indexer (MI) can index two or more ISIS systems in the same Interplay workgroup. The following limitations apply: • Each MI in the High Availability Group (HAG) must have access to all available ISIS workspaces. For information on setting up and configuring ISIS systems, see the Avid Products and Network Site Preparation Guide and the Setup Guide for your ISIS product.
Adding Remote ISIS Systems in the Interplay Administrator Adding Remote ISIS Systems in the Interplay Administrator If your workgroup is configured for Avid Unity Authentication, you need to specify each additional ISIS server name in the User Authentication Providers view of the Interplay Administrator. Users can then use their Avid ISIS credentials to log in to the Interplay database and access any additional ISIS servers to which they have access.
Adding Remote ISIS Systems in the Interplay Administrator n If you list ISIS server names for Unity authentication, the servers that you specify determine which workspaces are available in the Media Creation Workspace setting.This occurs whether or not ISIS user authentication is activated. See “Media Creation Workspaces” on page 127. To configure additional shared-storage systems for Unity Authentication in the Interplay Administrator: 1.
Mounting ISIS Workspaces as UNC Paths The first time an Avid ISIS user logs into Interplay, the user is added to the Central Configuration Server (CCS) as part of the UNITY user group under Imported Users, with Read rights by default. The servers you list in the Avid ISIS Authentication section also determine what workspaces are displayed in the Media Creation workspace setting in the Interplay Administrator. See “Media Creation Workspaces” on page 127.
Working with Production Services and Interplay Transfer in a Multiple ISIS Workgroup The following illustration shows an example, in which a51-wg1-sd1 is the System Director for the target ISIS system, and Highest_Copy is the target workspace. For more information, see “Working with the Move Service” in the Interplay | Production Services Setup and User’s Guide.
A Configuring the Copy Provider Server This chapter describes how to set up the hardware and ISIS client information on a Copy Provider server. The following topics are described: • ISIS Connections and Client Software Installation • Creating Copy Provider User Accounts for ISIS and Interplay Copy Provider Configuration on an AS3000 The Copy Provider on an AS3000 uses two Myricom PCIe cards. The following illustration shows the rear view of the AS3000.
ISIS Connections and Client Software Installation The following illustration shows the Myricom entries in the Windows Device Manager. ISIS Connections and Client Software Installation The following illustration shows the basic workflow for copying metadata and media files. The Copy Provider copies metadata from one Interplay Engine to another, and copies media files from one ISIS shared storage system to another.
ISIS Connections and Client Software Installation The Copy Provider copies metadata to the Interplay Engine and media files to ISIS storage.
ISIS Connections and Client Software Installation Copy Provider ISIS #1 Max 300m (OM3) ISIS #2 Max 300m (OM3) Max 600m (OM3) For more information on cabling for Avid ISIS, see the Avid Products and Network Site Preparation Guide. If you want to copy media to another workgroup when the workgroups are located beyond the maximum cable length, you must use Interplay Transfer. Making the ISIS Connections on an AS3000 This topic describes two different kinds of network connections.
ISIS Connections and Client Software Installation n Unused network connections are disabled in the above illustration. This not required and depends on your site policies. Some sites disable all unused NICs. Using the 1Gb Onboad NICs on the Copy Provider When using the 1 Gb onboard NIC on the Copy Provider, connect the Pro/1000 PT ports labeled 2 and 4 on the Copy Provider directly into any 1 Gb port on the Avid ISIS Engines. Connect the Copy Provider to both Avid ISIS systems.
ISIS Connections and Client Software Installation Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 1 One send and one receive can use a single chassis on each workgroup Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 2 Two simultaneous sends requires two chassis. Copy Provider and ISIS Versions The ISIS systems must be running compatible versions of ISIS software.
Creating Copy Provider User Accounts for ISIS and Interplay Creating Copy Provider User Accounts for ISIS and Interplay Both ISIS systems and both Interplay workgroups must include matching user accounts as follows: • Both ISIS systems and both Interplay workgroups must include matching user accounts. The user name and password for these accounts must match exactly. - The ISIS user account must have read/write privileges on the workspaces you want to copy from and copy to.
Creating Copy Provider User Accounts for ISIS and Interplay The following illustration shows the ISIS Client Manager with Composer1 connected to two different workgroups.
B Configuring the Move Provider Server This chapter describes how to set up the hardware and ISIS client information on a Move Provider server. The Move provider is used to move files from one ISIS workspace to another. n The Move feature works only within a single workgroup with a single ISIS System Director. To copy assets and media to a different workgroup, use the Copy Provider.
ISIS Connections and Client Software Installation To install the Myricom card: 1. Install the card in the either of the two PCIe slots as described in the AS3000 Setup Guide. For convenience, use the bottom slot. 2. Reconnect and restart the system. The system automatically recognizes the Myricom card because the drivers are pre installed on the Windows 7 Pro recovery image.
Creating Move Provider User Accounts for ISIS and Interplay Creating Move Provider User Accounts for ISIS and Interplay The following accounts are required for the Move operation: • The ISIS user account must have read/write privileges on the workspaces you want to move from and move to. • The Interplay user account must have read/write privileges on the folders you want to move from and move to.
C Installing Cards on the Interplay Transfer Server This chapter covers the following topics: • Interplay Transfer Server Slot Locations and Network Connections • Installing Cards in the Interplay Transfer Server Interplay Transfer Server Slot Locations and Network Connections The following illustration shows the rear view of an AS3000 server. AS3000 Back Panel 1 2 3 4 PRO/1000 PT Ports PCIe Slots The Interplay Transfer server runs Windows 7 Pro 64 Bit. The server does not require any PCIe cards.
Interplay Transfer Server Slot Locations and Network Connections ISIS and Network Connections The following table shows the connections for ISIS 5000 and ISIS 7000. Connection Type ISIS 5000 ISIS 7000 First ISIS connection Pro/1000 PT Port Pro/1000 PT Port Second ISIS connection NA Pro/1000 PT Port Network connection Pro/1000 PT Port Port 1 or 3. If you have only one ISIS connection, use the second Pro/1000 PT Port for the network connection.
Installing Cards in the Interplay Transfer Server Installing Cards in the Interplay Transfer Server For information about configuring the AS3000, see Migrating Interplay Applications to AS3000 Servers. The cards included with the Interplay Transfer server depend on the Avid shared storage environment where the Interplay Transfer server is being installed.
Installing Cards in the Interplay Transfer Server To configure the Intel PRO/1000 card for Jumbo Frames: 1. Right-click the My Network Places icon, and select Properties. 2. Right-click the file for the Intel Pro interface used by Interplay Transfer and select Properties. 3. Click Configure. 4. Click the Advanced tab. 5. In the Property area, select Jumbo Frames. 6. In the Value area, select 9014Bytes. 7. Click OK.
D Interplay | Production Port Usage The table in this section list networks ports used by Interplay. It does not include ports used by ISIS shared storage. This information is useful to network administrators when configuring the network and firewalls, setting up ISIS Zone 3 clients, and resolving network conflicts. n If you are transferring material between different sites, you must open port 80 on the Firewall of the receiving site in order to allow communication with the Interplay Engine.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Assist Cluster Service Delivery Receiver DNS Purpose Assist uses Access ports for Interplay engine communication. It is also a Media Indexer client. See appropriate sections for port usage. 135 TCP RP; also used by Distributed Link Tracking Server - Service Name TrkSvr and Distributed Transaction Coordinator Service Name MSDTC).
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose ICPS server 80 TCP Communication with the ICPS playback service 5000 TCP Serving outbound JPEG images to Flash player and Media Composer Cloud clients 26000 TCP Inbound ICPS data 843 TCP Loading the Flash player for playback 443 TCP HTTPS communication 21 FTP FTP into iNEWS database: Teleprompters, NewsCutter newsroom system tool, Data Receiver. 22 SSH ssh. iNews 25 sendmail.
Interplay Production Port Usage (Continued) Component and Location Port Protocol 1022 iNEWS bioserver communication. More often used on 2-server systems, but might use loopback. 1023 Used by connect command during startup. 5901 First remote access port for VNC to Linux UI, might have more than one VNC session configured (5902, 5903, and so on). 6100 FTS indexing (configurable). 6101 FTS searching (configurable). 6825 Monitor, for ControlAir. 6826 Monitor for MOS.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose UDP For UDP packets, any firewall between Access clients and the streaming server must be configured either to allow RTSP/RTP traffic or to allow UDP packets between clients and server. The UDP streaming traffic uses dynamic random ports and not a fixed port range. If UDP packets are lost on the way from the server to the client there is no direct feedback.
Interplay Production Port Usage (Continued) Component and Location LDAP Port Protocol Purpose dynamic TCP Jini™ ERI ServerConnectionManager. dynamic above 1024 TCP Jini ERI ConnectionManager. dynamic TCP/ UDP TCP/UDP notifications. 4160 TCP Jini Discovery. 4160 UDP Jini Discovery. 389 TCP 636 Production Services Engine If SSL is enabled. 8080 TCP Listen for editor clients (SOAP). 1099 TCP Listen; RMI protocol for providers and Status/Admin tool.
Interplay Production Port Usage (Continued) Component and Location Port Protocol Purpose 8888 TCP Connection to the Media Indexer web interface 8185 TCP Background Transcode status 8185 TCP Background Transcode status Dynamic Media Folders (DMF) 58885 on the editor system TCP Local communication with the DMF service. 58886 TCP Local communication with the DMF support service on a Mac OS X system. 1099 TCP Listen: RMI protocol for providers and Status/Admin tool.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index Numerics C 64-bit Media Indexer 51 Central Configuration Server 34 Check list installation steps 17 Client Manager installation 20 Configurations Intel PRO 1000 card 150 Connecting to an Ethernet network 149 Connection Manager installation 20 A Adobe Reader 40 Archive software installation 87 Avid online support 11 training services 13 Avid editing systems installing software 68 Media Indexer shared storage configuration 71 Service Framework services, verify running 69
ABCDEFGHIJKLMNOPQRSTUVWXYZ F Index Interplay Production Services and Transfer Status installing software 85 Interplay SDKs 61 Interplay Stream Server See Stream Server Interplay Transcode installing multiple providers 46 Interplay Transfer in multiple ISIS workgroup 135 installing server software 42 user account 27 Interplay Web Services 61 ISIS documentation guides 20 Failover system automatic protection setup 90 Firewalls troubleshooting 114 FlashNet client installing software 88 Full Installer DVD br
ABCDEFGHIJKLMNOPQRSTUVWXYZ described 124 limitations 124 mounting ISIS workspaces as UNC paths 135 requirements 129 using Production Services and Interplay Transfer 135 Index verify services are running 69, 83 SGL Directly connecting to shared storage 89 FlashNet client installation 88 Shared storage configuring Media Indexer 71 multiple ISIS workgroup 124 Software updating Interplay Archive Engine 90 Software licensing activating from a different computer 108 deactivating 111 Interplay Engine 94 Interpla
ABCDEFGHIJKLMNOPQRSTUVWXYZ V Versions Avid ISIS supported version 20 Voice Over Target workspace user accounts 25 W WAN Workflow components 49 Web Services 61 WG_Database$ 34 Workspace names 21 Workspaces accessing 25 local drives 72 162 Index
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
