® Interplay | Production Software Installation and Configuration Guide Version 3.
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents. This document is protected under copyright law.
Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1996 Daniel Dardailler.
The following disclaimer is required by Interplay Entertainment Corp.: The “Interplay” name is used with the permission of Interplay Entertainment Corp., which bears no responsibility for Avid products. This product includes portions of the Alloy Look & Feel software from Incors GmbH. This product includes software developed by the Apache Software Foundation (http://www.apache.org/).
Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Viewing Help and Documentation on the Interplay Production Portal. . . . . . . . . . . . . . . 10 Interplay Documentation . . . . . . . .
Chapter 3 Installing Software on Interplay Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Starting the Interplay Client Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Installing Interplay | Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Installing Software on Interplay | Assist Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 8 Workgroups with Multiple ISIS Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Understanding Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Check List for Adding Multiple ISIS Systems to a Workgroup . . . . . . . . . . . . . . . . . . . 128 Requirements for Multiple ISIS Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Adding Remote ISIS Systems to ISIS Client Software . . . . . . . . . . . . . . .
Using This Guide Congratulations on your purchase of Interplay® | Production, a powerful system for managing media in a shared storage environment. This guide contains overview installation instructions and configuration information for the Interplay components on the Interplay Production client and server installers.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
Viewing Help and Documentation on the Interplay Production Portal Viewing Help and Documentation on the Interplay Production Portal You can quickly access the Interplay Production Help, links to the PDF versions of the Interplay Production guides, and other useful links by viewing the Interplay Production User Information Center on the Interplay Production Portal. The Interplay Production Portal is a Web site that runs on the Interplay Production Engine.
Interplay Documentation Interplay Documentation The following documents describe how to use Interplay Production: • Interplay | Production Best Practices — provides an overview of the major Interplay components, shows sample configuration diagrams, and describes several of the key features, such as setting up a user database and using the Interplay Archive Engine.
Avid Training Services Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient. Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid continually updates course content and offers new training delivery methods that accommodate your pressured and competitive work environment. For information on courses/schedules, training centers, certifications, courseware, and books, please visit www.avid.
1 Installation Overview This document describes how to use the Interplay Production Servers installer and the Interplay Production Clients installer to install the various Interplay components. Instructions include the order in which to install items and any special considerations when you are combining services and applications on the same system. See the installation check lists for the steps required to install the Interplay products.
Copying the Interplay Installers to a Server Additional Installation Programs on the Interplay Installers Various installation programs for special purposes are included on the Interplay Production Installers, but are not accessible through the Installer user interface. You can browse the appropriate installer folders and select individual installers.
Upgrading Your Interplay Production Systems Upgrading Your Interplay Production Systems c Complete instructions for upgrading previous versions of the Interplay Engine, along with other upgrading notes, are included in the Interplay | Production ReadMe. The following items apply to upgrading the components on your Interplay system: • Back up your Interplay database and any other user data before you upgrade.
Installation Check Lists Overall Interplay Installation Check List The following check list provides an overall view of an Interplay installation. Check List for Installing Interplay Components Task Section Reference Check your network environment. See “Network Considerations” on page 20. Set up and configure your Avid ISIS™ system. See “Set Up and Configure an Avid Shared Storage System” on page 21 and “User Names and Passwords Required For Avid Shared Storage and Product Servers” on page 22.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference Set up the servers that will be used in your Interplay environment. See the following: • “Configuring the Copy Provider Server” on page 137 • “Configuring the Move Provider Server” on page 145 • “Installing Cards on the Interplay Transfer Server” on page 148 • “Interplay | Production and Related Products Port Usage” on page 151 n Beginning with Interplay v3.
Installation Check Lists Check List for Installing Interplay Components Task Section Reference At this point you can install and configure the following applications in any order: • Install the Interplay software components for the Avid editing applications. See “Installing Software on Avid Editing Systems (Windows)” on page 68. See “Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage” on page 72.
Installation Check Lists Media Indexer Installation Check List Starting at Interplay v3.0 and Media Composer v7.0, there is a new method for connecting to Media Indexer servers. Media Indexer still requires the Avid Service Framework (ASF), but it does not rely on ASF for communication between Media Indexer clients and servers. Instead, the Media Indexer uses messaging technology to communicate with the clients. The following checklist shows the steps required to upgrade a site to use Media Indexer v3.
Network Considerations Network Considerations This section contains topics related to setting up your Interplay network environment. For more information, see Network Requirements for ISIS and Interplay PAM and MAM, which is available on the Avid Knowledge Base: http://avid.force.com/pkb/articles/en_US/compatibility/en244197 Computer Names A hostname must comply with RFC 952 standards. For example, you cannot use an underscore in a hostname.
Set Up and Configure an Avid Shared Storage System If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface. If not, the computer might have problems communicating with the rest of the Interplay workgroup. If a server has multiple network interfaces enabled across different VLANs, ensure that all interfaces are fully routable to each other.
User Names and Passwords Required For Avid Shared Storage and Product Servers Workspace Names Use the following guidelines when creating workspace names in an Interplay environment: • Do not use special characters or spaces in your workspace names. Workspace names should only contain ASCII characters. • Keep workspace name length as short as is reasonable to allow recognition of the workspace. Longer workspace names add to the path length and can affect performance in a large Interplay environment.
User Names and Passwords Required For Avid Shared Storage and Product Servers You have the following options for creating the Server Execution User: • If your Interplay system is joined to a Windows domain, you can create a domain user (for example, “IPEngine”). The Interplay Engine installer will associate the appropriate permissions with the account.
User Names and Passwords Required For Avid Shared Storage and Product Servers n The Server Execution User account is different from the Interplay Administrator account. The Server Execution User account is used to run the Interplay Engine processes. The Interplay Administrator account is used to manage users and the database. For more information, see “Troubleshooting the Server Execution User Account” in the Interplay | Engine and Interplay | Archive Engine Administration Guide.
User Names and Passwords Required For Avid Shared Storage and Product Servers To access a limited list of workspaces: 1. Make sure a user account with administrator privileges is created on the Interplay Engine and the same user name and password are used to create a user account on the Avid shared storage system. These user accounts must have exactly the same user name and password. 2. Log in to the Interplay Administrator server using this user account.
User Names and Passwords Required For Avid Shared Storage and Product Servers To set the Service Framework password: 1. Open the Service Configuration tool and click the Processes tab. 2. Select the System Configuration service and select the system running the System Configuration service. 3. Set the Administrator password and click Apply at the top of the dialog box.
2 Installing Software on Interplay Servers The following topics describe the installations of the Interplay software on the servers: • Selecting the 32-Bit or 64-Bit Version of Avid Service Framework • Starting the Interplay Server Installer • Installing Software on the Interplay Engine Server • Installing Software on the Interplay Transfer Server • Installing Software on the Production Services and Production Services Provider Servers • Installing Software on an Interplay | Media Indexer Server
Selecting the 32-Bit or 64-Bit Version of Avid Service Framework n • Interplay Move v2.7 and later • Interplay Delivery v2.7 and later • Interplay Transfer v3.0 and later • Interplay Delivery Receiver v3.0 and later • Interplay Auto Production Services v2.7 and later • Avid Media Composer v6.0, Avid Symphony v6.0, NewsCutter v10.0 and later • Interplay Assist v2.5 and later • Interplay Capture v3.1 and later Starting with Interplay version 3.
Starting the Interplay Server Installer Starting the Interplay Server Installer To start the Interplay Server Installer: 1. In the Interplay Server Installer folder, double-click autorun.exe. The Main Menu window opens. The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay servers, individual optional installers, and Interplay SDKs. n Items with three dots open a new window. Items without three dots start an installer.
Installing Software on the Interplay Engine Server To install the Interplay Engine Server: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Interplay Engine 2. Install components from the following table: Component Description Interplay Engine The full Interplay Engine software. See “Installing the Interplay | Engine Software” on page 30. Access Required to communicate with the Interplay Engine database.
Installing Software on the Interplay Engine Server To install the Interplay Engine software: 1. Before you begin, do the following: t If the server is currently using an application key (dongle), make sure it is installed on the server system. For new installations of Interplay Engine 3.3 and later, install a software license after installing the Interplay Engine software, as described at the end of this procedure.
Installing Software on the Interplay Engine Server n Avid recommends that you always use the Custom installation option so that you can view the Server Execution user name and review other settings as you proceed with the installation. t If this is an upgrade, select Typical and proceed to step 18. (Both the Typical and Custom installation use the existing settings.) The Specify Destination Location dialog box opens. 6. Specify the destination folder and click Next.
Installing Software on the Interplay Engine Server 7. Accept the default folder and click Next. The database folder is the folder in which the database is created and stored. This location must be local, that is, the database folder must be installed on the Interplay Engine server. No other configuration is supported. By default the database folder is created at the root of the D: drive as D:\Workgroup_Databases. All access rights are set automatically.
Installing Software on the Interplay Engine Server 9. Select the Interplay Engine you want to use as the Central Configuration Server and click Next. The Central Configuration Server (CCS) is an Interplay Engine with a special module that is useful if you are working in an environment that includes more than one Interplay Engine (including an Interplay Archive Engine). However, even if you are working in an environment with one Interplay Engine, you need to specify a CCS.
Installing Software on the Interplay Engine Server 10. Select Custom user account and click Next. The Server Execution User is a Windows account that has administrative access to the Interplay Engine. This account also needs to have administrative access to the shared storage workgroup. Avid requires that you create a custom user account. For more information, see “Creating the Server Execution User Account” on page 22. The Specify Server User dialog box opens.
Installing Software on the Interplay Engine Server n a. Type a local user, for example, “IPEngine,” or type a domain user, such as “MYDOMAIN\IPEngine.” Make sure this user name exactly matches the user name of an Avid shared storage account with administrator privileges. b. Type the password. The installer cannot check the password you type in this dialog box. Make sure that the password exactly matches the password for the Avid shared storage user with administrator privileges.
Installing Software on the Interplay Engine Server 11. Specify the server name as it appears on the network and click Next. By default, the computer’s name is specified as the server name. Interplay clients use this name to identify the server. If there are clients in your network that are unable to resolve hostnames to IP addresses, you have to specify the server’s IP address here. In this case, the server needs a static IP address; be sure to configure your DHCP server accordingly.
Installing Software on the Interplay Engine Server 12. Accept the default location and click Next. Interplay Access lets you view a thumbnail image or other representation of a file asset. This feature requires a special cache folder. The default folder for the preview server cache is named PreviewServer and is installed in the default database folder. The Enable E-mail Notification dialog box opens. 13. Enable email notification and click Next.
Installing Software on the Interplay Engine Server The email notification feature sends emails to your administrator when special events, such as “Disk Full” and “Out Of Memory,” occur. See “Configuring the Server Event Manager” in the Interplay | Engine and Interplay | Archive Engine Administration Guide for details on configuring the email notification. The E-mail Notification Details dialog box opens. 14. Supply the following information: a.
Installing Software on the Interplay Engine Server All necessary components are installed. It might be necessary for the installation program to install additional components, such as Adobe Reader. If any system libraries on your machine need to be upgraded to complete the installation process, the installation program asks you to reboot your machine. Save all your open documents, close all applications, and then click the OK button to reboot.
Installing Software on the Interplay Engine Server A dialog box requesting a reboot opens. A message with instructions on how to fix any installation problems also appears. 17. Click OK to reboot the machine. 18. Enable a permanent license key. If you use an application key for licensing your server, make sure that you obtain and load the Interplay Engine license file promptly. The permanent license key must match the application key (dongle) for the Interplay Engine server.
Installing Software on the Interplay Transfer Server Installing Software on the Interplay Transfer Server To install Interplay software on the Interplay Transfer server: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Transfer Engine 2. Install components from the following table: Component Description Service Framework for Client The installer automatically installs the components required for an Interplay Transfer application.
Installing Software on the Production Services and Production Services Provider Servers Installing Software on the Production Services and Production Services Provider Servers The following topics provide informoation about installing the Production Services and Production Services Provider servers: • “Installing the Production Services Engine” on page 43 • “Installing the Local Workflow Components” on page 45 • “Installing the WAN Workflow Components” on page 49 • “Installing the Media | Index Comp
Installing Software on the Production Services and Production Services Provider Servers To install the Interplay Production Services Engine: 1. Select the following from the Interplay Server Installer Main Menu: Servers > Avid Production Services > Production Services The Install Production Services window opens. 2. Install components from the following table: Component Description Service Framework for Client Select the Framework installer. This is an installer for 64-bit systems.
Installing Software on the Production Services and Production Services Provider Servers Installing the Local Workflow Components Use the Install Local Workflow Support screen to install the local workflow providers and other components. To install the Local Workflow Components: 1. On the system that you want to install the provider, select the following from the Interplay Server Installer Main Menu.
Installing Software on the Production Services and Production Services Provider Servers Component Description Copy The Interplay Copy provider. Typically installed on its own server. See “Configuring the Copy Provider Server” on page 137. Move Allows you to move media for Avid assets (both .mxf and .omf files) from one Avid ISIS workspace to another. Production Services and Transfer Status Lets you monitor Interplay Transfer jobs as well as Interplay Production Services jobs on a standalone system.
Installing Software on the Production Services and Production Services Provider Servers Installing Multiple Transcode Providers on the Same Server Interplay Transcode v3.0 and later is qualified to run as multiple instances on the same server. Up to four providers are supported, depending on the total amount of CPU used. Determining the Number of Providers to Install To determine the optimum number of providers to install on a server, check the system resources currently used for your Transcode workflows.
Installing Software on the Production Services and Production Services Provider Servers Requirements • AS3000 dual-processor server with 12 GB of RAM, running Windows 7 Professional SP1 64-bit or Windows Server 2012 Standard R2. Memory requirements for Interplay Transcode increased in v3.3. If you are running multiple instances of Interplay Transcode on the same system, compare the RAM requirements of Transcode to the RAM of the system.
Installing Software on the Production Services and Production Services Provider Servers For information on activating a software license, see “Software Licensing for Interplay Production” on page 91. For information on configuring providers, see the Interplay | Production Services Guide or the Interplay Help. Use a different name for each provider. Using the Providers After you configure each provider, you can create profiles and send jobs as you would for providers that are on individual servers.
Installing Software on the Production Services and Production Services Provider Servers 2. Select the service provider that you want to install. Component Description Delivery The Interplay Delivery service provider. The Delivery service provider and the Delivery Receiver service allow you to transfer clips, shotlists, and cuts only sequences and the media files to another workgroup. You can also use profiles to only transfer the portion that is used in a subclip.
Installing Software on the Production Services and Production Services Provider Servers Installing Avid Service Framework for WAN Workflow Components Interplay Delivery and Interplay Delivery Receiver require the 64-bit version of Avid Service Framework for Client: To install the Framework for the WAN Workflow Components: 1. Navigate to the following installer page: Servers > Production Services > Production Services 2. Select Service Framework for Client.
Installing Software on an Interplay | Media Indexer Server To install the Framework for the Media Index components: 1. Navigate to the following installer page: Servers > Production Services > Production Services 2. Select Service Framework for Client.
Installing Software on an Interplay | Media Indexer Server Before Installing Media Indexer Software The following are important for a successful Media Indexer configuration: • Before you configure Media Indexer on a Windows system, install the Service Framework software and verify that it’s running. For additional information, see “Verifying that the Service Framework Services Are Running” on page 83.
Configuring Media Indexer Servers and Clients Installing the Media Indexer Software To install the Media Indexer Server: 1. Select the following from the Interplay Server Installer Main Menu: Servers >Media Indexer 2. Install components from the following table: Component Description Service Framework for Server Perform the installation on primary and secondary shared storage Media Indexers. Access Allows for easy access to the Interplay Engine. This also installs the Interplay Administrator.
Configuring Media Indexer Servers and Clients Configuring Media Indexer Servers This section describes how to configure the Media Indexer server using the MI web interface. To configure the Media Indexer server: 1. Open the web interface on the Media Indexer server using the following URL: http://:8888/mi/ where is the server name or IP address of the system running the Media Indexer. If you are logged onto the MI server, you can use localhost for the MI server name. 2.
Configuring Media Indexer Servers and Clients To add Storage Locations to the Media Indexer Server: 1. Click either the Add Storage Location or Add AMA Storage Location button as follows: n - Use Add Storage Locations for .mxf files on shared storage. - Use Add AMA Storage Location for AMA media. See “Specifying the AMA Media Files Location” on page 115. You can only add or modify storage locations on the HAG leader. 2. Click OK to save the configuration. 3.
Configuring Media Indexer Servers and Clients Adding an Additional Media Indexer to the HAG You can use the MI web interface or the Service Configuration tool to add Media Indexers to the HAG for redundancy. To use the web interface to add an additional Media Indexer: 1. Open the web interface for the second MI server. 2. Click the Configuration tab and then click the Cache and HAG Information tab. 3. Click the Join High Availability Group check box and enter a weight lower than the leader.
Configuring Media Indexer Servers and Clients 4. Add the name of the MI server and click Apply Changes. 5. If you have more than one MI in the HAG, add the other MI servers also. Note that additional Media Indexer servers must join the HAG in order to connect to the URL. The system creates a URL for the Media Indexer server and displays the URL below the MI Servers window. The URL contains the MI server name and port 61717. This is the default port used to connect to the Media Indexer server.
Configuring Media Indexer Servers and Clients Configuring the Local Media Indexer on an Avid Editing System You do not need to explicitly add the local Media Indexer to the HAG. If the “Server MI Configuration URL” is correctly set in the Interplay Administration tool, the Avid editing application will automatically connect to the HAG when you log into Interplay. Do not use the “Connect to AMQ server MI” button on the web interface to make an explicit connection to the Media Indexer HAG.
Configuring Media Indexer Servers and Clients Using the Avid Service Framework on a Mac OS X System You do not have to connect to the Avid Service Framework (ASF) in order to connect to the Media Indexer HAG. However, you can configure your connection to the ASF workgroup for the following situations: • If your editing system is in a different subnet from the Media Indexer server you may need to configure ASF and connect to the Lookup service.
Configuring Media Indexer Servers and Clients To run the configure.sh script: 1. Open a terminal window and navigate to the bin folder as follows: cd /Applications/Avid/Media\ Indexer/bin Note that the back slash ( \ ) is used to add a space to the path name. 2. Type the following command: sudo ./configure.sh enter the workgroup name and the name of the system running the Lookup Service separated by a space. For example: sudo ./configure.
Configuring Media Indexer Servers and Clients n When you click Apply in the Workstation Properties tool, the system asks whether you want to restart the services. However, it does not restart the services automatically on a Mac. You must restart the Media Indexer service manually. After you exit the application, the system displays a message about the Logging Subsystem. You can ignore the message.
Installing Software for Interplay Web Services Installing Software for Interplay Web Services The Interplay Web Services SDK provides third parties with a rich set of functions to integrate tightly with an Interplay environment.For more information, read the documentation that is installed with the SDK. Before installing Interplay Web Services, install and configure the Avid Service Framework. See “Selecting the 32-Bit or 64-Bit Version of Avid Service Framework” on page 27.
3 Installing Software on Interplay Clients The following topics describe the Interplay software installation on Interplay clients: • Starting the Interplay Client Installer • Installing Interplay | Access • Installing Software on Interplay | Assist Systems • Installing Software on Avid Editing Systems (Windows) • Installing Software on Avid Editing Systems (Macintosh) • Installing Media Composer | Cloud Components Starting the Interplay Client Installer To start the Interplay Client Installer:
Installing Interplay | Access The Main Menu window allows you to select the installers required by a particular Interplay component. The list is divided into Interplay clients and individual optional installers. n Items with three dots open a new window. Items without three dots start an installer. Installing Interplay | Access You can install Interplay Access on any system that you want to use to work with the Interplay Engine.
Installing Interplay | Access For information about installing all Interplay components on an Avid editing system, see “Installing Software on Avid Editing Systems (Windows)” on page 68. Installing Interplay Access on a MacOS X System Interplay Access is supported on Macintosh® systems running Mac OS X. For more information about using Access with Mac OS X, see the Interplay | Access User’s Guide and the Interplay | Production ReadMe.
Installing Interplay | Access 2. Double-click Install Interplay Access. The first screen of the installer program is displayed. This screen includes a link to the required version of Java. n You cannot install Interplay Access until the correct version of Apple Java is installed. See the information earlier in this topic. 3. Click Next and continue the installation. By default, Interplay Access is installed in the following folder: Applications/Avid/Interplay Access To uninstall Interplay Access: 1.
Installing Software on Interplay | Assist Systems Installing Software on Interplay | Assist Systems This section describes how to install Interplay Assist software. Interplay Assist must be installed and initially launched by an Administrator. See “Accounts for Avid Editing Applications and Interplay Assist” on page 26. To install Interplay Assist software: 1. From the Interplay Client Installer Main Menu, select Clients > Assist. 2.
Installing Software on Avid Editing Systems (Windows) You can install Interplay components on Windows systems running the following Avid editing applications: • Media Composer | Software • Media Composer | NewsCutter Option • Media Composer | Symphony Option These Avid editing applications have their own installers for the Avid editing application software. This section describes how to install components that are required for an Interplay environment.
Installing Software on Avid Editing Systems (Windows) If the editing system is on a different subnet from the system running the Service Framework Lookup service, you must use Unicast Discovery to allow the editor to locate the Lookup Server on that subnet. For more information, see “Connecting Systems Directly to the Lookup Service” on page 122. n The Avid editing applications must have Avid ISIS Client Manager installed and configured to connect to shared storage.
Installing Software on Avid Editing Systems (Windows) n The Workgroup name can be different than the name of the computer that the Workgroup database is running on. This depends on how your Workgroup was originally configured. In this example, the Workgroup name is the same as the machine name. If there is a green check mark next to the “Status” field, all services are running. 3. If the check mark is not green, click the Advanced button. The Avid Interplay Services dialog box opens.
Installing Software on Avid Editing Systems (Windows) Connecting the Media Indexer on an Avid Editing System to the Media Indexer Monitoring Shared Storage For information on connecting an Avid editing application to the Media Indexer monitoring shared storage, see “Configuring Media Indexer Servers and Clients” on page 54. Configuring the Local Media Indexer to Index Local Drives To instruct Media Indexer to automatically recognize local drives: 1. Start the Avid editing application. 2.
Installing Software on Avid Editing Systems (Macintosh) Installing Software on Avid Editing Systems (Macintosh) The Interplay Production Client Installer for Macintosh includes Interplay components that are required to configure an Avid editing system in an Interplay environment.
Installing Software on Avid Editing Systems (Macintosh) Note the following: • You cannot install the Avid Service Framework on the Macintosh client. You can access the Workgroup Properties and Service Configuration applications in two ways: - Through the Interplay Administrator, using either the application that is installed on the Macintosh client or one that is installed on another system in the workgroup.
Installing Software on Avid Editing Systems (Macintosh) 2. Double-click Install Media Indexer A message asks if you want to continue the installation. 3. Click Continue. The first screen of the installer program is displayed. 4. Click Continue. 5. When prompted, enter a user name and password for an account that is allowed to install software. 6. When prompted, restart the system. 7. After Media Indexer is installed, configure it to communicate with the Media Indexer running monitoring shared storage.
Installing Software on Avid Editing Systems (Macintosh) Installing Interplay Transfer Client on a Mac OS X System To install the Interplay Transfer client on a Mac OS X system: 1. Open the Interplay Production Clients Installer. The opening screen is displayed. 2. Double-click “Install Interplay Transfer.” The first screen of the installer program is displayed. 3. Click Next and continue the installation. When prompted, enter a user name and password for an account that is allowed to install software.
Installing Software on Avid Editing Systems (Macintosh) 3. At the prompt, type the following and press Return: cd /Applications/Avid_Uninstallers/Media\ Indexer 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled. n If you close the terminal window without uninstalling the program, you can no longer use the terminal window. Workaround: Restart the Macintosh system. Stopping and Starting Media Indexer on a MacOS X System To stop Media Indexer: 1.
Installing Media Composer | Cloud Components 4. Type the following and press Return: sudo ./AvidMediaIndexerUninstaller.sh Media Indexer is uninstalled. n If you close the terminal window without uninstalling the program, you can no longer use the terminal window. Workaround: Restart the Macintosh system. To uninstall Transfer Manager: t Delete the following file: /Library/Application Support/Avid/xfermgraphi.
4 Installing Optional Software You can run individual optional installers from the Interplay Server Installer, as described in the following sections: • Performing a Custom Install of the Service Framework Software • Installing Interplay | Access or Interplay | Production Services and Transfer Status • Browsing the Interplay Installer Folders Performing a Custom Install of the Service Framework Software The Service Framework is used to monitor and configure the Media Indexer and the optional Interplay
Performing a Custom Install of the Service Framework Software 2. Click Service Framework (custom 64 bit). The Introduction window opens. 3. Click Next. The Choose Install Folder window opens. 4. Accept the default values and click Next. The Join a Workgroup window opens.
Performing a Custom Install of the Service Framework Software 5. Type the name of your Workgroup and click Next. c c Use the same Workgroup name on all Interplay clients. You can either use the default value or type a name for your Workgroup. The name is case sensitive. If you are updating the Service Framework software, the installer remembers the last installed value. If the workgroup name was changed after the install, the installer will not be aware of the change. The Options window opens.
Performing a Custom Install of the Service Framework Software 6. Select the type of Framework installation you wish to make. 7. Click Next. The Custom Setup dialog box opens. This dialog box displays the components that will be installed. The following illustration shows the default components for a Framework Client install.
Performing a Custom Install of the Service Framework Software If this is not the correct set of components, do one of the following: n t Click the Back button and select a different group. t Select or deselect components from the list in the Custom Setup dialog box. Don’t add components that you don’t need. This can affect system performance. 8. Click Next and follow the installation instructions to complete the installation.
Performing a Custom Install of the Service Framework Software If there is a green check mark next to the “Status” field, all services are running. 2. To view the services, click the Advanced button. The Avid Interplay Services dialog box opens. This dialog box lets you view all services that are monitored by the Service Framework. 3. If necessary, select a service and click Start.
Installing Interplay | Access or Interplay | Production Services and Transfer Status Disabling Framework Services Depending on the system you install the Service Framework Services on, you might need to disable some services. To disable a service: 1. Click the Start button, and then select All Programs > Avid > Service Framework > Avid Workgroup Properties. The Avid Workgroup Properties window opens. 2. Click the Advanced button. The Avid Interplay Services dialog box opens. 3.
Browsing the Interplay Installer Folders To install the Interplay Access or Interplay Production Services and Transfer Status software: 1. Select the following from the Interplay Server Installer Main Menu: Individual Optional Installers 2. Install components from the following table: Component Description Access Installs the Interplay Access and Interplay Administrator applications. For more information, see “Installing Interplay | Access” on page 65.
5 Installing and Configuring an Interplay Archive Engine The following topics are covered in this chapter: • Installing the Interplay Archive Engine Software • Setting Up a Failover System • Updating the Interplay Archive Engine Software For more details on the Interplay Archive Engine, see the Interplay | Production Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software The Interplay Archive Engine maintains a database that can be accessed through Interplay Access and the Interplay Administrator tool. For information on configuring the server, see the Interplay | Engine and Interplay | Archive Engine Administration Guide. For information on using Interplay Access on an Archive database, or archiving from an Avid editing application, see the Interplay | Production Services Setup and User’s Guide.
Installing the Interplay Archive Engine Software Your SGL representative installs and configures the FlashNet client software on the Archive Provider. After installing the FlashNet client on the provider, the representative needs to create a registry key, as follows: 1. In a Command Prompt window, type regedit to open the Registry Editor. 2. Locate and select the following registry key: \HKEY_LOCAL_MACHINE\SOFTWARE\Software Generation\Wow6432Node\FlashNet6. 3.
Setting Up a Failover System Setting Up a Failover System You can configure the Interplay Archive Engine in a cluster configuration for automatic failover protection. For details on setting up the system, see the Interplay | Engine Failover Guide for AS3000 Servers on the Knowledge Base. Updating the Interplay Archive Engine Software When you update the Interplay Archive Engine, do not delete the software using the Add/Remove Programs or any other mechanism for deleting software.
6 Software Licensing for Interplay Production The following topics describe software licensing for Interplay Production components: • Understanding Software Licensing for Interplay Production • Activating a License for Interplay Production Services or Interplay Transfer • Deactivating a License • Troubleshooting Software Licensing Understanding Software Licensing for Interplay Production Starting with Interplay Production v3.
Understanding Software Licensing for Interplay Production • Interplay Production Services providers: - Interplay Archive and Restore - Interplay Copy - Interplay Delivery - Interplay Move - Interplay Transcode Each provider requires a separate license. Licenses for Interplay Transcode are supplied for one instance or four instances, to support multiple providers on the same computer.
Activating a License The list of products displayed in the ALC application depends on which products are installed on your system. There are separate ALC applications for the Interplay Engine and the Interplay Archive Engine.
Activating a License Activating a license requires access to the Avid activation server through the Internet. If the server you want to license is connected to the Internet, use the procedures listed above. If not, use a computer that is connected to the Internet and follow instructions in “Activating a License through Another Computer” on page 109.
Activating a License The ALC application for the Interplay Archive Engine includes only one option, for the Archive Engine. If you are licensing a cluster engine, perform the following procedure on each node in the cluster. To activate an Interplay Engine or Archive Engine license using the Internet: 1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control. The default location is C:\Program Files (x86)\Avid\Avid License Control.
Activating a License 2. Locate Production Engine or Archive Engine and click the Activate button. A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in the next procedure. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue.
Activating a License 4. Enter your System ID and Activation ID. A button lets you paste the number from the clipboard. 5. Click Activate. The ALC application begins the activation process. A message box displays and asks if you want to register your product. - Click Yes to connect to the Avid Web site and the Avid Product Registration page. The Activation ID and System ID are automatically entered. Enter the product name, click Next, and complete the registration.
Activating a License To view information about activated licenses, click the License Profile tab. You can copy this information to the clipboard and paste it in another document. 6. When you are finished with the ALC application, click the Activation tab and then click Done.
Activating a License Activating a License for Interplay Engine Clients The Avid License Control (ALC) application for the Interplay Engine includes options for the Engine itself (labeled Production Engine) and also for client licenses.The procedure for activating client licenses is slightly different than activating the Interplay Engine. The following illustration shows two licenses activated for Media Central Base Connection. Each license is supplied for a certain number of clients.
Activating a License The client licenses in the ALC application create license keys in the Interplay Administrator, as listed in the following table.
Activating a License A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in the next procedure. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue. A screen opens that allows you to enter your system information.
Activating a License 4. Enter your System ID and Activation ID. A button lets you paste the number from the clipboard. 5. Click Activate. The ALC application begins the activation process. A message box displays and asks if you want to register your product. - Click Yes to connect to the Avid Web site and the Avid Product Registration page. The Activation ID and System ID are automatically entered. Enter the product name, click Next, and complete the registration.
Activating a License If this is the second license you have activated, a second child entry is displayed.
Activating a License 6. When you are finished with the ALC application, click the Activation tab and then click Done. Activating a License for Interplay Production Services or Interplay Transfer You use the same version of the Avid License Control (ALC) application for Interplay Production Services components and Interplay Transfer components. Starting with Interplay Production v3.4, a license is available for the Production Services Engine Standalone.
Activating a License To activate a Production Services or Interplay Transfer license using the Internet: 1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control. The default location is C:\Program Files (x86)\Avid\Avid License Control. The application opens and displays the Activation tab. The tab lists the installed products and the current licensing state: Activated, Deactivated, or Not Activated.
Activating a License A screen opens that asks you to select an option: - I am connected to the Internet and will use this computer. - I am not connected to the Internet and will be using another computer that is connected to the Internet. Select the first option. The second option is described in “Activating a License through Another Computer” on page 109. n The third option (volume license server) is not used for Interplay Production. 3. Click Continue.
Activating a License If you are activating a Transcode license, the button for the first entry (parent entry) remains Activate, and the button for the second entry (child entry) changes to Deactivate. The parent entry shows the number of licensed instances. The following illustration shows an activated license for one instance of Transcode.
Activating a License To view information about activated licenses, click the License Profile tab. You can copy this information to the clipboard and paste it in another document. 6. When you are finished with the ALC application, click the Activation tab and then click Done.
Activating a License Activating a License through Another Computer If the server you want to license does not have an Internet connection, use this procedure. To activate an Interplay Production license from a different computer connected to the Internet: 1. On the server you want to license, click Start > All Programs > Avid >Utilities > Avid License Control. The default location is C:\Program Files (x86)\Avid\Avid License Control. The application opens and displays the Activation tab.
Activating a License 6. Read the instructions. You cannot proceed further until you obtain a license.bin file. You can print the screen or copy the information to the clipboard for transfer. n If necessary, you can close the ALC application now, and start it again after you have obtained a license.bin file. 7. On a computer with an Internet connection, open a Web browser and navigate to http://avid.com/license. 8. Follow the instructions on the Web page. The Web site creates a license.bin file.
Deactivating a License 11. Click Search or Browse to locate the license.bin file, then click Open. 12. When you finish with the ALC application, click the Activation tab and then click Done. When the activation completes, the Activation tab displays, with a check mark next to the activated product and a message that confirms the successful activation. The Activate button changes to Deactivate. Deactivating a License If you need to deactivate a license, use the Avid License Control (ALC) application.
Troubleshooting Software Licensing Troubleshooting Software Licensing No Internet Connection After you enter your activation ID and system ID, and click Activate, the application tries to connect to the Avid activation server. If there is no Internet connection, or the Internet connection is unavailable, a message is displayed at the bottom of the screen.
7 Additional Configuration Topics This chapter covers the following topics: • Using Antivirus Software in an Interplay | Production Environment • Troubleshooting Firewalls and Interplay | Production • Integration of Journal Data into the Database • Mounting Workspaces as Drives: Lettered versus Letterless • Using Time Synchronization in an Interplay | Production Environment • Installing the Lookup Service on a Separate Server • Connecting Systems Directly to the Lookup Service Using Antivirus
Troubleshooting Firewalls and Interplay | Production Troubleshooting Firewalls and Interplay | Production Firewalls on client machines interfere with Interplay Production’s TCP/IP communications. Symptoms • The list of servers does not appear, for example, when you are connecting to a new database. • Connection establishment to the server fails. Cause These problems can be caused by personal firewalls installed on the client machine.
Mounting Workspaces as Drives: Lettered versus Letterless The journal file can grow in size when the Interplay Engine is extremely busy (for example, during a database schema upgrade), but will eventually shrink back to its default size (8 MB for the CCS database _InternalData, 32 MB for AvidWG and AvidAM). Journal integration is no longer suspended when a backup is performed. Therefore, journal data does not accumulate when a backup is running.
Mounting Workspaces as Drives: Lettered versus Letterless The following information applies to mounting workspaces in an Interplay environment: • Media Indexers that monitor shared storage must use UNC (letterless) drive mapping. See “Using UNC Drive Mapping on Interplay ISIS” on page 53. • Avid editing applications require login to the Avid ISIS Client Manager to read from a workspace. If your Windows username and password exactly match the Avid shared storage username and password, login is automatic.
Using Time Synchronization in an Interplay | Production Environment Note the following: - Starting with version 2.6, the Interplay Transcode service and the STP Encode service require you to choose during installation how ISIS workspaces are mounted: by drive letter or by UNC path. For multiple ISIS workgroups, select UNC paths if the number of workspaces required for the client exceeds the available drive letters. Mount the workspaces before you start the service.
Using Time Synchronization in an Interplay | Production Environment The following are the three typical ways of implementing Time Synchronization in an Interplay environment: • In Interplay environments that use Interplay Capture, a Capture system is usually designated as the Time Sync master. The Capture system can have an Adrienne card. Install the Service Framework Time Synchronization service on the Capture system and configure it as a Time Sync master.
Using Time Synchronization in an Interplay | Production Environment Configuring the Time Sync Master To configure the Time Sync Master: 1. Install the following Service Framework components on the system that will be used as the master: - Core Components - Configuration Utility - Diagnostic Log Viewer - Health Viewer - Machine Monitor - Time Synchronization 2.
Installing the Lookup Service on a Separate Server 4. Select options as described in the following table. Time Synchronization Settings Options Description Time Stamp Interval (in seconds) Determines how often the master sends out time stamp information. The default is 10 seconds. Get Time Sync reference from the local PC clock Select if you are simply using the local PC clock of one system on your network for time sync reference.
Installing the Lookup Service on a Separate Server Configuring Lookup Servers After you complete the installation, use the Avid Interplay Service Configuration tool to check that the Lookup Service is not running on other Interplay Servers, particularly on Media Indexer servers.You can use the Avid Service Framework Workgroup Properties tool to disable the service on other servers.
Connecting Systems Directly to the Lookup Service Configuring Lookup Servers on Avid ISIS Avid recommends that you single connect the LUS using the following guidelines: • • n n Single connect a LUS to each VLAN. In this case, use Unicast Discovery as follows: - On each LUS system, open the Workgroup Properties tool, click the Lookup tab, and enter the fully qualified domain name of the other LUS system.
Connecting Systems Directly to the Lookup Service 5. In the Lookup services area, type in the fully qualified domain name of the system running the Lookup service. 6. Leave the port value at the default 4160. 7. Click Expected and click OK. 8. The domain name appears in the Lookup services area, as shown in the following example. n In this example, the name of the workgroup is the same as the name of the machine running the Lookup service. 9. Click Apply and click OK.
8 Workgroups with Multiple ISIS Systems The following topics describe support for multiple ISIS systems in a single workgroup: • Understanding Multiple ISIS Workgroups • Check List for Adding Multiple ISIS Systems to a Workgroup • Requirements for Multiple ISIS Workgroups • Adding Remote ISIS Systems to ISIS Client Software • Adding Remote ISIS Systems in the Interplay Administrator • Configuring Media Indexer for Additional ISIS Systems • Mounting ISIS Workspaces as UNC Paths • Working with
Understanding Multiple ISIS Workgroups Local ISIS System and Remote ISIS Systems An Interplay workgroup requires one ISIS shared-storage system that shares the same subnet with the Interplay workgroup. This ISIS system is considered the local system. You can use the ISIS client software on the Interplay Engine to add an ISIS system that exists on a different subnet. This ISIS system is considered a remote system. The following illustration shows an example of a multiple ISIS configuration.
Understanding Multiple ISIS Workgroups Limitations • Each workspace name in the workgroup must be unique. There can be no duplicate workspace names across the multiple ISIS systems. This restriction is especially important when using Interplay Access for tasks that require reference to a workspace, such as delete and search. In those parts of Interplay Access that require a workspace name, you cannot specify a shared-storage server name, only a workspace name.
Understanding Multiple ISIS Workgroups Playback of a sequence with clips from multiple ISIS 7500 - 7000 systems, multiple ISIS 5500 5000 systems, or a combination of the two systems is qualified. Playback of a sequence with clips from an ISIS 2500 - 2000 and an ISIS 5500 - 5000 or ISIS 7500 - 7000 is not qualified.
Check List for Adding Multiple ISIS Systems to a Workgroup Check List for Adding Multiple ISIS Systems to a Workgroup Use this checklist to add one or two remote ISIS systems to a workgroup that already includes a local ISIS system. Task Section Reference Review the requirements for adding a remote ISIS system. “Requirements for Multiple ISIS Workgroups” on page 129 Integrate the additional ISIS system or systems into the network.
Requirements for Multiple ISIS Workgroups Requirements for Multiple ISIS Workgroups Avid ISIS Hardware and Software Configurations Currently up to three ISIS shared-storage systems are supported for a single workgroup. The following models are supported, in any combination: • ISIS 2500 - 2000 systems • ISIS 5500 - 5000 systems • ISIS 7500 - 7000 systems Avid ISIS v4.0 or later server and client software is required.
Adding Remote ISIS Systems to ISIS Client Software ISIS Client Workspace Mounting If you are working in a multiple ISIS environment, you must mount at least one workspace for each ISIS system to which you are connected. You can mount the workspace as a UNC drive or a lettered drive. This requirement applies to Avid editing systems, Interplay Assist, and any Interplay components that require connection to an ISIS system. On Avid editing systems, a lettered drive is required for write access to a workspace.
Adding Remote ISIS Systems to ISIS Client Software 3. Enter the hostname for the remote ISIS server and click the Add (+) button. The ISIS server appears in the Host list. 4. Click the Apply button (green check mark) and close the dialog box. The remote host is listed in the Systems list.
Configuring Media Indexer for Additional ISIS Systems Configuring Media Indexer for Additional ISIS Systems One Media Indexer (MI) can index two or more ISIS systems in the same Interplay workgroup. The following limitations apply: • Each MI in the High Availability Group (HAG) must have access to all available ISIS workspaces. For information on setting up and configuring ISIS systems, see the Avid Products and Network Site Preparation Guide and the Setup Guide for your ISIS product.
Adding Remote ISIS Systems in the Interplay Administrator Adding Remote ISIS Systems in the Interplay Administrator If your workgroup is configured for Avid Unity Authentication, you need to specify each additional ISIS server name in the User Authentication Providers view of the Interplay Administrator. Users can then use their Avid ISIS credentials to log in to the Interplay database and access any additional ISIS servers to which they have access.
Adding Remote ISIS Systems in the Interplay Administrator To configure additional shared-storage systems for Unity Authentication in the Interplay Administrator: 1. In the User Management section of the Interplay Administrator window, click the User Authentication Providers icon. The User Authentication Providers view opens. 2. Click Avid ISIS Authentication. 3. Click the Add Avid ISIS button. 4. Type the System Director hostname for the additional Avid ISIS systems.
Mounting ISIS Workspaces as UNC Paths The servers you list in the Avid ISIS Authentication section also determine what workspaces are displayed in the Media Creation workspace setting in the Interplay Administrator. See “Media Creation Workspaces” on page 127. n In the Server Hostname Settings view of the Interplay Administrator, there is a setting for Fallback Shared-Storage Server. In most cases the name of the local ISIS system is entered automatically.
Working with Production Services and Interplay Transfer in a Multiple ISIS Workgroup For more information, see “Working with the Move Service” in the Interplay | Production Services Setup and User’s Guide. Use the same format for workspaces in other Production Services profiles, such as Delivery and Transcode when the target workgroup includes multiple ISIS systems.
A Configuring the Copy Provider Server This chapter describes how to set up the hardware and ISIS client information on a Copy Provider server. The following topics are described: • Copy Provider Configuration on an AS3000 • ISIS Connections and Client Software Installation • Creating Copy Provider User Accounts for ISIS and Interplay Copy Provider Configuration on an AS3000 The Copy Provider on an AS3000 uses two Myricom PCIe cards. The following illustration shows the rear view of the AS3000.
Copy Provider Configuration on an AS3000 The following illustration shows the Myricom entries in the Windows Device Manager.
ISIS Connections and Client Software Installation ISIS Connections and Client Software Installation The following illustration shows the basic workflow for copying metadata and media files. The Copy Provider copies metadata from one Interplay Engine to another, and copies media files from one ISIS shared storage system to another.
ISIS Connections and Client Software Installation 10-Gb Cable (MMF 50 micron cable) Maximum Cable Length (Copy Provider to ISIS) 500 MHz*km (Overfilled Launch Bandwidth, typical of OM2 cable) 82 m 2000 MHz*km (Effective Modal Bandwidth, typical of OM3 cable) 300 m 4700 MHz*km (Effective Modal Bandwidth, typical of OM4 cable) 400 m As a result, the distance between two workgroups can be twice the maximum cable length.
ISIS Connections and Client Software Installation The following illustration shows the Myricom connections to two different ISIS systems named Big ISIS and WG6. n Unused network connections are disabled in the above illustration. This not required and depends on your site policies. Some sites disable all unused NICs.
ISIS Connections and Client Software Installation The following illustration shows Copy Providers configured between two workgroups. Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 1 One send and one receive can use a single chassis on each workgroup Workgroup A Workgroup B Copy Providers ISIS ISIS Chassis 1 Chassis 1 Chassis 2 Chassis 2 Example 2 Two simultaneous sends requires two chassis.
Creating Copy Provider User Accounts for ISIS and Interplay Creating Copy Provider User Accounts for ISIS and Interplay Both ISIS systems and both Interplay workgroups must include matching user accounts as follows: • Both ISIS systems and both Interplay workgroups must include matching user accounts. The user name and password for these accounts must match exactly. - The ISIS user account must have read/write privileges on the workspaces you want to copy from and copy to.
Creating Copy Provider User Accounts for ISIS and Interplay 144
B Configuring the Move Provider Server This chapter describes how to set up the hardware and ISIS client information on a Move Provider server. The Move provider is used to move files from one ISIS workspace to another. n The Move feature works only within a single workgroup with a single ISIS System Director. To copy assets and media to a different workgroup, use the Copy Provider.
ISIS Connections and Client Software Installation To install the Myricom card: 1. Install the card in the either of the two PCIe slots as described in the AS3000 Setup Guide. For convenience, use the bottom slot. 2. Reconnect and restart the system. The system automatically recognizes the Myricom card because the drivers are pre installed on the Windows 7 Pro recovery image.
Creating Move Provider User Accounts for ISIS and Interplay Creating Move Provider User Accounts for ISIS and Interplay The following accounts are required for the Move operation: • The ISIS user account must have read/write privileges on the workspaces you want to move from and move to. • The Interplay user account must have read/write privileges on the folders you want to move from and move to.
C Installing Cards on the Interplay Transfer Server This chapter covers the following topics: • Interplay Transfer Server Slot Locations and Network Connections • Installing Cards in the Interplay Transfer Server Interplay Transfer Server Slot Locations and Network Connections The following illustration shows the rear view of an AS3000 server. AS3000 Back Panel 1 2 3 4 PRO/1000 PT Ports PCIe Slots The Interplay Transfer server runs Windows 7 Pro 64 Bit. The server does not require any PCIe cards.
Installing Cards in the Interplay Transfer Server Connection Type ISIS 5000 ISIS 7000 Network connection Pro/1000 PT Port Port 1 or 3. If you have only one ISIS connection, use the second Pro/1000 PT Port for the network connection. External devices should communicate with the Interplay Transfer engine via the DNS entry of the network connection.
Installing Cards in the Interplay Transfer Server In an Avid ISIS environment, the Interplay Transfer server might ship with an Intel® PRO/1000 Server Adapter gigabit card, depending on your system’s configuration. This card must be installed in slot 3 (top slot). Follow the directions supplied with the card. For information on configuring the Intel PRO/1000 card, see “Configuring the Intel PRO/1000 Adapter Card” on page 150.
D Interplay | Production and Related Products Port Usage The table in this section list networks ports used by Interplay. It does not include ports used by ISIS shared storage. This information is useful to network administrators when configuring the network and firewalls, setting up ISIS Zone 3 clients, and resolving network conflicts.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Purpose 1433 UDP #Microsoft-SQL-Server (ms-sql-s). 1434 TCP #Microsoft-SQL-Monitor (ms-sql-m). 1434 UDP #Microsoft-SQL-Monitor (ms-sql-m). 8192 TCP #FlashNetBackupClient (sdss). Assist Assist uses Access ports for Interplay engine communication. It is also a Media Indexer client. See appropriate sections for port usage.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Purpose 20020-21020 TCP Data ports. To change the default port numbers or select a smaller number of ports, see the Production Services Setup and User’s Guide. You only need one port for each active delivery job. 33321 TCP Command port. Also identified in the Interplay Administration tool under Server Hostname Settings. You can change the port number in the Interplay Administration tool.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Purpose 25 TCP or UDP sendmail. 80 TCP http Web Access, for read-only database access. 88 UDP Kerberos 161 UDP SNMP 513 TCP or UDP rlogin. 698 TCP or UDP Might be required for Web access through cgi-bin. 699 TCP Used by dbvisit (maintenance program) for on-line dbvisits. 1019 TCP Server listens for client connections. 1022 TCP iNEWS bioserver communication.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Instinct Interplay Engine Interplay Streaming Server Purpose Instinct uses Access ports for Interplay engine communication. It is also a Media Indexer client. Instinct is also an iNEWS client. See appropriate sections for port usage. 7 TCP Jini server verification for Remote Upload. 80 TCP Client communication 8321 UDP Server browser 554 TCP Direct client/server communications.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Purpose 8443 TCP Connection to the Media Indexer web interface. Prior to v3.2, the web user interface used the first available port starting with 8888 and going through 8892. These ports now redirect to 8443. n LDAP 24444 TCP Used to connect the monitoring tool provided by the java jdk, called jconsole.
Interplay Production and Related Production Port Usage Component and Location Port Protocol Purpose 58001 TCP Communication between Background Transcode broker and other clients. Dynamic Media Folders (DMF) on the 58885 editor system TCP Local communication with the DMF service. 58886 TCP Local communication with the DMF support service on a Mac OS X system. 1099 TCP Listen; RMI protocol for providers and Status/Admin tool 8080 TCP Listen for editor clients (SOAP).
Interplay Production and Related Production Port Usage Component and Location Web Services Port Protocol Purpose 6539 TCP/IP Transfer Engine (defined in system32\drivers\etc\services com.avid.pbp com.avid.xmgr). The TM Server listens on this port for incoming requests from the TM Client. 80 TCP Communication with Interplay Engine. Also see Delivery Receiver for information on Web Services for Media Composer Cloud option.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index Numerics C 64-bit Media Indexer 52 Central Configuration Server 34 Check list installation steps 15 Client Manager installation 21 Configurations Intel PRO 1000 card 150 Connecting to an Ethernet network 149 Connection Manager installation 21 A Adobe Reader 40 Archive software installation 87 Avid online support 9 training services 12 Avid editing systems installing software 68 Media Indexer shared storage configuration 72 Service Framework services, verify running 70
ABCDEFGHIJKLMNOPQRSTUVWXYZ F Index Interplay Production Services and Transfer Status installing software 85 Interplay SDKs 63 Interplay Stream Server See Stream Server Interplay Transcode installing multiple providers 47 Interplay Transfer in multiple ISIS workgroup 135 installing server software 42 user account 25 Interplay Web Services 63 ISIS documentation guides 21 Failover system automatic protection setup 90 Firewalls troubleshooting 114 FlashNet client installing software 88 Full Installer DVD br
ABCDEFGHIJKLMNOPQRSTUVWXYZ described 124 limitations 124 mounting ISIS workspaces as UNC paths 135 requirements 129 using Production Services and Interplay Transfer 135 Index turning off services 85 verify services are running 70, 83 SGL Directly connecting to shared storage 88 FlashNet client installation 88 Shared storage configuring Media Indexer 72 multiple ISIS workgroup 124 Software updating Interplay Archive Engine 90 Software licensing activating from a different computer 109 deactivating 111 Inte
ABCDEFGHIJKLMNOPQRSTUVWXYZ V Versions Avid ISIS supported version 21 Voice Over Target workspace user accounts 24 W WAN Workflow components 49 Web Services 63 WG_Database$ 33 Workspace names 22 Workspaces accessing 24 local drives 72 162 Index
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.