ISIS | 1000 Setup and Maintenance Guide Version 5.
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement. This product may be protected by one or more U.S. and non-U.S patents. Details are available at www.avid.com/patents. Part of the software embedded in this product is gSOAP software.
Copyright 1996 Daniel Dardailler. Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.
Home-to-Hollywood, HYBRID, HyperSPACE, HyperSPACE HDCAM, iKnowledge, Image Independence, Impact, Improv, iNEWS, iNEWS Assign, iNEWS ControlAir, InGame, Instantwrite, Instinct, Intelligent Content Management, Intelligent Digital Actor Technology, IntelliRender, Intelli-Sat, Intelli-sat Broadcasting Recording Manager, InterFX, Interplay, inTONE, Intraframe, iS Expander, iS9, iS18, iS23, iS36, ISIS, IsoSync, LaunchPad, LeaderPlus, LFX, Lightning, Link & Sync, ListSync, LKT-200, Lo-Fi, MachineControl, Magic Mas
Contents Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4 Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Hardware Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Removing the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS | 1000® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. Symbols and Conventions Avid documentation uses the following symbols and conventions: Symbol or Convention Meaning or Action n A note provides important related information, reminders, recommendations, and strong suggestions.
Accessing the Online Documentation 2. Check the latest information that might have become available after the documentation was published. New information is available in the ReadMe file supplied in your Avid software installation kit as a PDF document and is also available online. Always check online for the most up-to-date release notes or ReadMe because the online version is updated whenever new information becomes available. To view the online versions, visit the Knowledge Base at www.avid.
1 Avid ISIS 1000 System Overview The Avid system is a shared storage solution for acquisition, creative, distribution, and archive media workflows. Avid network storage systems are built for media and entertainment. They enable multiple clients to share, capture, play, and edit video and audio media. Clients access ISIS 1000 systems through external switch connections. The ISIS 1000 Management Console provides workspace and system management functionality.
Engine Media Pack and System Drives The data drives are supplied in Media Packs, 10 drives per pack, 2TB of storage capacity per drive. System drives (two per Engine) have 200GB capacity. The system drives are used by the System Director to store metadata, startup files, and other system files. Each drive is in a 3.5” carrier; do not remove the drive from the carrier. You can remove and replace a system drive or a Media Pack drive while the system is running.
Engine ISIS 1000 Media Pack and System Drives The drives have a lock indicator and two LEDs that show the drive status, explained in the following figure and table.
Engine Media Pack Drive and System Drives Callout Description Status 1 Locking window showing drive is locked Red when drive is locked 2 Locking window showing drive is unlocked Black when drive is unlocked 3 Power and activity LED Off—No power Blinking—I/O activity 4 Fault and identify LED Blinking 1second on, 1 second off—To identify the drive On—Drive failed c Leave failed drives in place until you have a replacement so you maintain the proper airflow.
Engine Engine Control Panel Callout Description Status/Purpose 1 Input/Mute Switch Used to set the LED display and to transition alarm states (depends on VPD setup). 2 System Power LED Green when system is on (operational). Amber when system is in standby mode (not operational). 3 Module Fault LED Amber when there is a system hardware fault. In that case, another LED on the faulty component may be lit.
Engine Storage Controller Storage Controller Features Callout Description Purpose 1 USB Connectors (Not used) 2 QSFP 10GbE Port Connects to a network switch. See “Supported Switches for ISIS 1000” on page 12. 3 Power/OK, Fault, and ID LEDs Power/OK: Green when the controller is operating correctly. Flashing green indicates a controller VPD error. Fault: Amber when the controller has a fault. ID: Blue when the controller is being identified.
Engine System Director The System Director maintains all information about the file system, but not the data in those files. The System Director is embedded on the Storage Controller of an ISIS 1000 Engine. Although each Engine of a multi-Engine ISIS storage system has the capability to run a System Director, there must be only one System Director in an ISIS storage system. The first Engine configured in a multi-Engine system runs the System Director for the entire system.
Engine ISIS 1000 (764W) Power Supply and Cooling Module Features ISIS 1000 (764W) Power and Cooling Module Features Callout Description and Color 1 LEDs 2 Release Latch ISIS 1000 (764W) Power Supply and Cooling Module LEDs 8
Client Support ISIS 1000 (764W) Power and Cooling Module LEDs Callout Description and Color 1 AC Fail—Amber 2 Fan Fault—Amber 3 Power/Module OK—Green 4 DC Fail—Amber n The bottom two LEDs, marked with battery icons, are not used. The LEDs on the 764W power/cooling module work in conjunction to indicate overall module status; in the following table, for each row, all the LEDs must be in the listed state for the definition to apply.
Cabling Cabling For a list of cables qualified with the Avid system, see “Supported Cabling” on page 40.
2 Connecting the Equipment This chapter explains how to rack mount and connect the system hardware. Rack Mounting Guidelines and Requirements Avid recommends installing the ISIS 1000 in a rack, using the following guidelines: • If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment might be greater than room ambient. Make sure the rack environment is compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
Connecting Power to Equipment w Avid recommends that two people lift the Engine, especially when installing in upper rack units. To mount the ISIS 1000 Engine into the rack: 1. Install the mounting rails using the instructions on the attached label. 2. Slide the Engine onto the mounting rails and secure to the rack using the two supplied screws. 3. Remove the plastic end cap covers from the front of the Engine. (These cover the screws that secure the Engine to the rack in the absence of a bezel.) 4.
Supported Switches for ISIS 1000 Dell N2024 Switch — Front View Dell N2024 Switch — Rear View Dell N2024 Switch Callouts Description 1 24 10/100/-T Ports 2 Console Port 3 SFP+ 10 GbE Ports 4 Stacking Port Dell Networking N3024 Switch The Dell Networking N3024 switch uses Layer 2 and Layer 3 features, and supports to 1Gb, 2x1Gb, 1x10GbE, and 2x10GbE client connections. One of the 10GbE connections must be to the Engine.
Supported Switches for ISIS 1000 Dell N3024 Switch — Front View Dell N3024 Switch — Rear View Dell N3024 Switch Callouts Description 1 Console Port 2 24 10/100/1000BASE-T Ports 3 1000BASE-SX Ports 4 SFP+ Ports 5 Stacking Port Customize the Uplink on the Dell Networking Switch This section describes how to customize the Dell Networking switch configuration to uplink to your house network.
Supported Switches for ISIS 1000 • Static IP addresses for each Avid ISIS Engine; four IP addresses for the 1 Gb connections, one IP addresses per Engine for the 10 Gb connections) • Port on a corporate network switch to connect the Dell Networking switch Configure an Uplink Port on the Dell Networking N3024 Switch After you have obtained the information previously listed for from your corporate administrator, configure the Dell Networking switch as follows.
Supported Switches for ISIS 1000 n The IP address replaces the default 192.168.255.254/24 IP address to 192.168.10.2/24. The 192.168.10.2/24 is an example; assign an address that does not conflict with your network. 7. Type untagged gi 0/1-24. 8. Type untagged te 0/25-28. 9. Type no shut. 10. Type exit. 11. Type exit. 12. Type wr mem. 13. Type exit. n You cannot assign an IP address or untagged ports to VLAN 1 because it is the default VLAN on the switch.
Supported Switches for ISIS 1000 Adding Ports Associated with a VLAN (N3024) To add one 1 Gb port associated with a VLAN: 1. Hostname# configure 1. hostname(config)# interface gigabitethernet 1/0/1 2. Hostname(config-if-Gi1/0/1)# switchport mode access 3. Hostname(config-if-Gi1/0/1)# switchport access vlan 10 4. Hostname(config-if-Gi1/0/1)# spanning-tree portfast 5. Hostname(config-if-Gi1/0/1)# no shutdown 6. Hostname(config-if-Gi1/0/1)# exit 7. Hostname(config)# exit 8.
Supported Switches for ISIS 1000 5. Hostname(config-if)# no shutdown 6. Hostname(config-if)# exit 7. Hostname(config)# exit 8. Hostname# write Creating a Link Aggregation (Port Channel—N3024 Switch) To creating a link aggregation: 1. Use your terminal emulation or telnet into the switch. 2. hostname# configure 3. hostname(config)# interface port-channel 1 4. Hostname(config-if-Po1)# no shutdown 5. Hostname(config-if-Po1)# switchport access vlan 10 6. Hostname(config-if-Po1)# exit 7.
Connecting the Engine to a Switch To connect the ISIS 1000 to a NETGEAR XS712T, you will need one or more of the following: • NETGEAR part number AXM761-10000S: 10GBase-SR short-range SFP+ LC transceiver module • NETGEAR part number AXC761-10000S: 10GSFP+ Cu (passive) cable with SFP+ connectors on both ends, 1m (3.3 ft) • NETGEAR part number AXC763-10000S: 10GSFP+ Cu (passive) cable with SFP+ connectors on both ends, 3m (9.
Connecting the Engine to a Switch SFP+ Transceiver 1. Rubber port protector (remove) 2. Latch 3. Left optic port 4. Right optic port For more information on cables and transceivers, see “Supported Cabling” on page 40. To connect the Storage Controller to a switch: 1. Insert a QSFP adapter into the port labeled Host Fabric I on the Storage Controller (in the purple area). The transceiver will go in only one way; in this case, with the blue pull tab on the bottom.
3 Software Installation and System Setup This chapter describes how to install and configure the Avid software on a new ISIS | 1000 system. If you have questions, call your Avid representative or your local ACSR. c Before you start the procedures in this chapter, familiarize yourself with the information in Avid ISIS 1000 System Overview, and make sure the ISIS Engine is connected to a switch, which is in turn connected to your network. See “Connecting the Engine to a Switch” on page 19.
What is DNS? System Setup Information Item and Description Your Data (Write Here for Future Reference) Netmask and Gateway IP address Netmask: Required—These must be the same for all Engines in a multi-Engine configuration Gateway: NTP server IP addresses Address 1: Optional—You can configure up to two. These must be entered on all Engines in a multi-Engine configuration. For more information, see “What is NTP?” on page 22. Address 2: Alternatively, enter the local time and time zone information.
Installing and Setting Up the System 4. Log into the Engine and configure its name, network information, optional DNS and NTP servers, and install the software. See “Installing the Software and Setting up the ISIS System” on page 25. 5. Log into the Management Console and create the file system. See “Creating the File System” on page 30. 6. Bind the Media Packs to the ISIS file system. See “Binding the Media Packs” on page 31.
Installing and Setting Up the System 2. Open the Windows Control Panel — Network and Sharing Center, then do the following: a. Click Local Area Connection. b. Click Properties. c. On the Network tab, select Internet Protocol Version 4 (TCP/IPv4), then click Properties.
Installing and Setting Up the System d. Click Use the following IP address: and enter 169.254.10.20, with a subnet mask of 255.255.255.0, then click OK. n By default, the Storage Controller IP address on every ISIS 1000 system is set to 169.254.10.10. You must set the IP address of the computer to 169.254.10.xx, where xx can be anything except 10. For the purposes of this guide, we chose 169.254.10.20. e. Click Close to exit the Local area Network Properties dialog. f.
Installing and Setting Up the System To configure the system: 1. Open a browser and go to https://169.254.10.10:5015 n You might see a warning about the website’s security certificate. Double-check the IP address, and if it is correct, click Continue to this website. 2. At the login screen, enter the default password, se-admin The General System Configuration page opens. (The following figure is filled out as an example.
Installing and Setting Up the System 3. In the Engine Configuration area enter the following information: a. (Required) Storage System Name. This is the name of the ISIS shared storage system containing from one to four ISIS 1000 Engines. If configuring another Engine for the same ISIS system, enter the same Storage System Name on each Engine. b. (Optional) A value for the Enclosure ID, which will be displayed on the Engine control panel; see “ISIS 1000 Engine Front” on page 1.
Installing and Setting Up the System t To use a Network Time server, check the box and enter the IP addresses for up to two NTP servers in your environment. n In a multi-Engine configuration, you must enter NTP server or time information on each Engine. n If you configure one or more NTP servers and also manually set the date and time, the NTP servers take precedence. t To manually set the date and time on the Engine, enter the current date, time, and select your time zone from the drop-down list.
Installing and Setting Up the System Changing the password is optional; however you must re-enter the current password (se-admin) or enter a new password to move to the next step. Passwords can be up to 8 ASCII characters long. c n Be very careful when entering the passwords. If you mistype the new password, or make a mistake re-entering the default password, you will not be able to log in again. If you change the password, make sure to use the same one on all Engines in a multi-Engine configuration.
Installing and Setting Up the System 12. When you have configured all the Engines, disconnect the computer from the Engine. You can optionally restore the computer’s IP address to what it was originally. (Repeat the steps in “Configuring the Computer’s IP Address” on page 23, but at step 5d, click Obtain an IP address automatically.) Creating the File System After you have configured all the Engines for the ISIS system, create the ISIS file system to manage the storage.
Installing and Setting Up the System 4. Click the radio button next to Create File System, then click Apply. The Results field displays the message Creating file system, please wait... followed by the message Success Created file system. Binding the Media Packs After you have created an active file system, you must bind the Media Packs to the file system.
Installing and Setting Up the System 3. Click the Media Pack (in a single-engine configuration) or click Select All to select all the Media Packs (in a multi-engine configuration), then click Bind. When the Media Packs are bound, their icons turn green and the state changes to Bound. Refresh the display to see the change. 4. See the Avid ISIS Administration Guide for the remaining setup and configuration steps, including creating Storage Groups, creating Workspaces, and adding users.
4 Replacing Hardware This chapter provides procedures for replacing components in your Avid ISIS 1000. c c Always have available a replacement or blank module before removing the old module. When you replace a module, you must never leave a bay empty for more than 10 minutes. c Use a suitable anti-static wrist or ankle strap and observe all conventional ESD precautions when handling plug-in modules and components.
Power Supply LEDs Removing a Drive To remove a drive: 1. Remove the bezel; see “Removing the Bezel” on page 33. 2. Identify the drive to be replaced by looking for the amber LED on the drive that indicates a fault; see “Media Pack and System Drives” on page 2. 3. Make sure the anti-tamper locks are not engaged. The red arrows on the locks point inwards if the locks are disengaged. Unlock them if necessary by rotating them counterclockwise using a screwdriver with a Torx T20 bit. 4.
Replacing a Power Supply Replacing a Power Supply The power supplies in the ISIS 1000 Engines include cooling fans as well as supplying power to the system. The power supplies are bi-directional; you can insert a power supply into either the left or right slot. When installed on the left side of the Engine, the plug is below the ON/OFF switch. When installed on the right side, the plug is above the ON/OFF switch. To remove a power supply: 1. Open the strain relief and unplug the power cord. 2.
Replacing an Engine 5. Open the lever all the way. 6. Slide the replacement Storage Controller into its slot until it will go no further. 7. Close the lever until it clicks in place. This will engage the Storage Controller onto its connector on the midplane. The Engine automatically detects the new Storage Controller and automatically configures it with the software and all the other system information. 8.
Replacing a Network Switch 12. Reconnect all 1 Gb (for management, if they were used previously), 10 Gb (SFP+), and power cables to the new Engine. 13. Turn on the new Engine. Allow two minutes for the new Engine to initialize. n If any of the LEDs indicate an error, call Avid Customer Support. n If any Status errors are listed, call Avid Customer Support. 14. Open the Management Console and verify that the Media Pack is online with a green icon with no Status displayed in the Media Packs page. 15.
Replacing a Network Switch To replace a switch: 1. Disconnect all network cables. 2. Unplug the power cables from the back of the switch. 3. Replace the failed switch with a new switch in the rack. 4. Replace the power cables in the back of the switch to power the switch on. 5. (Option) If you have transceivers in the failed switch, move the working transceivers into the new switch. 6. Reconnect all network cables to the front of the switch.
5 Specifications and Notices This section provides information on the physical and electrical specifications for the Avid ISIS 1000 Engines and the optional external System Director. Avid recommends the use of an Uninterruptible Power Supply and supported network cabling. Physical Width Depth Height Weight 483 mm (19 in) 630 mm (24.8 in) 88.9 mm (3.5 in) 26 kg (57.
Approvals Approvals EMC Safety FCC pt15B Class A, EN55022 Class A, CISPR 22 Class A, EN 55024, CISPR24, EN61000-3-2/3, CNS13438 EN/IEC/UL 60950-1, CNS14336 CB report: CE, UL, cUL, FCC, BSMI, VCCI, CCC (PSU only) Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your ISIS 1000. This provides protection against sudden power surges or losses that could cause you to lose files or experience data corruption.
Supported Cabling Cable Connection Type Connects Optical cables • • • Twinaxial cables Connector Style and Maximum Cable Length 10 Gb port of switch to optical 10 Gb port The maximum length for optical Ethernet cables is limited on the Avid Storage Controller by the core diameter (measured in microns) and modal bandwidth (in units of MHz*km).
6 Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
FCC Notice FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose. Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
European Union Declaration of Conformity European Union Declaration of Conformity Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
Disposal of Waste Equipment by Users in the European Union EMC: Directive 2004/108/EC EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN61000-3-3:2008 Issued In Burlington MA, USA 2015 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste.
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
Taiwan EMC Regulations 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations - Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and explosion respectively - Provision of markings to warn USERS where access is unavoidable 5. Radiation Injury to USERS and to SERVICE PERSONS may result from some forms of radiation emitted by equipment. Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers).
Taiwan EMC Regulations 10.
Taiwan EMC Regulations 50
Index A Access to system 11 Accidental drive removal 33 Agent default password 36 anti-static wrist or ankle strap 33 Argentina Conformity 45 Attaching the bezel 33 Australia EMC regulations 45 Avid online support iii training services iv B Bezel attaching 33 removing 33 Binding Media Packs 30, 31 C Cables Category 5 or 6 40 LC optical 20 length 40 micron 41 multi-mode fiber 41 OM2, OM3 41 optical 41 space for connecting 11 specifications 41 supported 10, 40 Canadian interference causing equipment regulat
Index rear view 5 replacement 36 unit ID LED 4 ESD precautions 33 Extracting software kit 23 F FCC Notice 42 File system creating 30 Front panel controls 4 G M Managment port connecting computer to 23 Maximum cable length 40 Media Pack drives capacity 2 label 2 slot locations 2 Media Packs 2 binding 30, 31 binding to file system 31 Micron cable 41 Modal bandwidth 41 Multi-mode fiber cable 41 Gateway and netmask 21 N H Hardware faults 33 replacement 33 status LEDs 33 Hostname Storage Controller 21 Syst
Index drive 33 Replacing drive 33 engine 36 Storage Controller 35 switch 38 Requirements for rack mounting 11 S Safety information 42 Servicing, space for 11 Shutdown 36 Software installing on Engine 25 Software kit contents of 23 downloading 23 extracting 23 Space for accessing components 11 Specifications dimensions and weights 39 environmental 39 power 39 Storage Controller 5 hostname 21 IP address 21 LEDs 6 location 5 replacing 35 shutdown 36 Storage System Name allowed characters 21 defined 21 length
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
