® ® Avid ISIS 2000 Setup Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Avid Training Services .
Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 2 Connecting the ISIS Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Rack-Mounting the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Rack-Mounting Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Binding the Storage Managers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Creating a Storage Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Creating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Creating User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Virtual Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Log In Using the Command Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Chapter 8 Avid ISIS 2000 Upgrade Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Health Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Software Upgrade Process . . . . . . . . .
Missing Spare Drive Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Invalid Drive — Foreign Disk Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Disk Performance Degraded Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Invalid Number of Disks Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 No RAID Arrays Exist . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Appendix A Safety and Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Warnings and Cautions.
Using This Guide The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. n This document describes features and setup information for the Avid ISIS 2000 shared storage network. Your system might not contain certain features that are covered in the documentation.
If You Need Help Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
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1 Avid ISIS 2000 System Overview The Avid ISIS® 2000 system is a nearline product that provides lower cost per gigabit (GB) disk-based storage than the ISIS 7500 | 7000 and ISIS 5500 | 5000 real-time storage systems (online). This nearline system provides rapid access to material for which real-time output is not required, but the performance and accessibility of tape archival storage is not suitable. Avid ISIS network storage systems are built for media and entertainment.
System Director • Client • Client • Network Zone Configurations • Cabling System Director The Avid ISIS 2000 System Director uses the Windows® Storage Server 2008 R2 operating system with Service Pack 1. The Avid ISIS client operating systems that are supported in your ISIS software release is listed in the Avid ISIS ReadMe. n The Windows Product Key Certificate of Authenticity is attached to the top cover of the Avid ISIS System Director.
System Director • List of users and groups within the system • Identity of all System Directors in the system (if you have more than one System Director) Avid ISIS assures media protection and availability using the following techniques: • Mirrored system drives are used for system operation and System Director metadata storage. • A failed system drive can be replaced without interrupting the operation of the Avid ISIS.
System Director System Control Panel (Continued) Lette r B Component Description Halt or Non-maskable interrupt (NMI) button The halt or NMI signal halts the processor, which effectively halts the server. A NMI is the highest priority interrupt and cannot be masked by software. Halt/NMI button is pressed, the NMI signal locks c Ifthethesystem and the system must be restarted to clear the interrupt. C System reset button Performs a soft reset when pressed.
Engine System Director Rear View Power supplies 1 Gb Ethernet USB Video Serial 10 Gb Ethernet Second System Director You can purchase a second System Director and configure it on the same subnets as the original System Director. This provides a redundant System Director that is in constant contact with the original System Director. The second System Director automatically takes over if the original System Director fails (For more information see “Configuring System Director Resiliency” on page 91).
Engine • Cooling Modules • Power Supplies Engine Front View Each drawer in the Engine allows access to 42 drive slots. The number of media drives populated in each drawer varies depending on your ISIS 2000 Engine configuration (ISIS 2000-240 or ISIS 2000-120). The first drive slot is located in the front-row, left-side of the top drawer and the last drive is in the last row on the far-right portion of the drawer.
Engine ISIS 2000 Engine Front Panel Unit ID display Input switch Power on / standby Module fault Logical status Drawer 1 fault Drawer 2 fault The following table describes the control panel shown in the previous figure. Engine Control Panel Component Description Unit ID Display Displays the unit number assigned to the Engine. When a signal is sent from the software, the ID number blinks to identify the Engine.
Engine Engine Control Panel (Continued) Component Description Logical Status Indicator Flashes amber when arrays are performing a background function. When both the Module Fault and Logical Status LEDs are flashing, the unit ID number is different from “Start of Day.” Drawer 1 Fault Indicator Illuminates amber when an fault is detected with a drive, cable, or fan in the top drawer. Drawer 2 Fault Indicator Illuminates amber when an fault is detected with a drive, cable, or fan in the bottom drawer.
Engine c w Leave failed modules in place until you have a replacement so you maintain the proper airflow. You need to obtain a replacement as soon as possible. Only trained Avid qualified service personnel should remove and replace modules while the Engine is running. Since power to the Engine is still applied internally to the midplane, you must always keep your hands external to the Engine when a module is removed from the Engine.
Engine Release latch Power supply fault AC fault Power OK Power Switch Engine Power Supply Panel Component Description Release Latch Displays the unit number assigned to the Engine. When a signal is sent from the software, the ID number blinks to identify the Engine. This helps locate the Engine when it is installed in a high-density rack/cabinet populated with several other similar systems. Power Supply Fault Indicator Illuminates amber when an error is detected with the system.
Storage Configurations Storage Configurations Avid ISIS 2000 Engines are populated with 3 terabyte (TB) SAS drives using parity protected disk storage utilizing a RAID 6 (redundant array of independent disks, level 6) algorithm. The ISIS 2000-240 is a fully populated configuration with 82 media drives providing up to 192 TB. These 82 media drives add up to 240 TB of raw storage which equates to 192 TB of usable storage (80%) after configuring the RAID set.
Storage Configurations It is highly recommended that you replace any failed drives immediately, to create new hot spares for possible future drive failures. This ensures full protection of all stored data at the earliest possible time. Drive Array and Slot Locations Avid ISIS 2000 Engines are available in two configurations; both configurations are populated with 3 TB SAS drives. These media drives are configured for redundant array of independent disks (RAID) 6 storage protection.
Drive Slot 13 Drive Slot 12 Drive Slot 11 Drive Slot 10 Drive Slot 9 Drive Slot 8 Drive Slot 7 Drive Slot 6 Drive Slot 5 Drive Slot 4 Drive Slot 3 Drive Slot 2 Drive Slot 1 Drive Slot 0 Empty Storage Configurations Top Drawer — Front Drive Slot 77 Drive Slot 78 Drive Slot 79 Drive Slot 80 Drive Slot 81 Drive Slot 82 Drive Slot 83 Drive Slot 64 Drive Slot 65 Drive Slot 66 Drive Slot 67 Drive Slot 68 Drive Slot 69 Drive Slot 50 Drive Slot 51 Drive Slot 52 Drive Slot 53 Drive S
Not Used Not Used Not Used Not Used Not Used Not Used Drive Slot 51 Drive Slot 52 Drive Slot 53 Drive Slot 54 Drive Slot 55 Not Used Drive Slot 47 Drive Slot 50 Not Used Drive Slot 46 Not Used Not Used Drive Slot 45 Drive Slot 49 Not Used Drive Slot 44 Not Used Not Used Drive Slot 43 Drive Slot 48 Not Used Drive Slot 42 Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Not Used Drive Slot 22 Drive Slot 23
CIFS and FTP Clients A client uses mechanisms specific to the operating system to display, create, and delete files within the Avid ISIS shared storage network system. For example, when viewed from a Windows operating system, the system sees a server containing many shares that are mapped to drive letters. CIFS and FTP Clients The ISIS 2000 also includes a File Gateway providing unlimited Common Internet File System (CIFS) clients, without using Avid ISIS client licenses.
Network Zone Configurations n ISIS 2000 systems typically are integrated with ISIS 7500 | 7000 or ISIS 5500 | 5000 environments. The ISIS 2000 System Director and ISIS 2000 Engine are connected to ISIS 7500 | 7000 or ISIS 5500 | 5000 switches that have been configured with a separate VLAN for the ISIS 2000 components. See your site network administrator for assistance with configuring the separate VLAN on your switch.
Network Zone Configurations Avid ISIS Zone 2 Network Configuration Intel Pro 1000 PT board Client systems in Zone 2 1 Gb or 10 Gb Ethernet Zone 2 switch with 1-Gb and 10-Gb Ports 10 Gb Ethernet Engine VLAN System Director Zone 2 Zone 3 and Zone 4 Client Configuration A Zone 3 (indirect connect) configuration consist of a group of clients, connected to an Avid qualified layer-3 switch (routed), with known Quality of Service (QoS); traffic routed to ISIS (one hop) and load-balanced across ISIS VLANs (
Cabling Avid ISIS Zone 3 and Zone 4 Network Configuration Zone 4 Zone 4 clients corporate network (Layer 3 routed/switched) 1 Gb Ethernet Avid Production Network (Zone 1, 2, and 3) House switch Zone 3 (Layer 3 routed/switched) Zone 3 client routed VLAN 40 VLAN 40 Zone 3 layer 3 switch VLAN 10 VLAN 20 Zone 2 clients Can be one multilayer switch VLAN 30 Zone 2 Layer 2 switch VLAN 10 VLAN 20 Zone 1 Zone 2 (Layer 2 switched) 10 Gb Ethernet Engine VLAN Engine Engine ISS VLAN 10 Engine ISS VLAN
2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the ReadMe file to continue the installation.
Rack-Mounting the Equipment Rack-Mounting Example The following example shows a typical ISIS 2000 rack configuration with a System Director and Engine. ISIS 2000 System Director and Engine ID System Director 1 rack unit ISIS 2000 Engine 5 rack units Installing Rack-Mount Rails and Brackets The System Director is designed for 19-inch (483-mm) rack configurations and requires one EIA rack units (1U), or 1.75 inches (44.45 mm) of rack space.
Rack-Mounting the Equipment The following are recommendations you should take into account prior to rack-mounting Avid ISIS equipment: • n Avid recommends that you leave a 1U or .5U space between each piece of equipment mounted in the racks. This allows for better airflow and cable access, and helps stop vibration in any equipment being transferred to spaces above and below. The 1U System Director has vent holes on the top of the enclosure.
Rack-Mounting the Equipment Positioning the server in the Rack The following information helps you decide where to install the System Director in the rack. To position the System Director in the rack enclosure: t Select a position in the rack where the System Director is at the proper baseline position.
Rack-Mounting the Equipment Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the System Director Attach the inner slide rails that were separated from the outer slide rails to the System Director. To attach the inner slide rails: 1.
Rack-Mounting the Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 35), perform the following procedure. If your mounting rails have threaded holes, see “Attaching the Outer Rails to a Threaded-Hole Rack” on page 39.
Rack-Mounting the Equipment Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4. Adjust the outer slide rail bracket assembly to the rear mounting rail. 5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Threaded-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 35), perform the following procedure. If your mounting rails have threaded holes, you first need to clip on the threaded hole adapter.
Rack-Mounting the Equipment 2. With the bracket assembly tabs aligning with the cut-out in the threaded hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Threaded Hole Adapter 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the threaded hole adapter is over the rack rail.
Rack-Mounting the Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail. 7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Rack-Mounting the Equipment Front Panel Screws Rack enclosure front mounting rail Mounting the Engine The ISIS 2000 Engine is designed for 19-inch (483-mm) rack configurations and requires five EIA rack units (5U), or 8.75 inches (222.25 mm) of rack space. The ISIS 2000 rackmount rails are designed for racks with square or threaded holes. This procedure focuses on racks with threaded holes. Additional instructions are included on a decal located on the side of one of the bracket rails.
Rack-Mounting the Equipment To mount the Engine into the rack: 1. (Option) If using racks with threaded holes, you need to unscrew and remove the five round pegs on each end of the bracket rail. Slide adjustment screws Bracket rail Round pegs 2. Loosen the four slide adjustment screws so that the bracket rail side allows you to adjust the bracket rail to the depth of your rack. The adjustment screws are highlighted in a colored circle around the screw. 3.
Rack-Mounting the Equipment 4. Secure the bracket rail to the front and rear mounting rails using either the screws that come with the rack mount kit of your rack screws (five screws in the front and the rear). n Leave the top most holes on the front of the rail empty so you can use those holes to screw through the ears on the Engine to keep it from sliding forward once racked. 5. Tighten the four slide adjustment screws. 6.
Rack-Mounting the Equipment Rack mounting tab Sliding nut Bracket extender 10. Screw the front of the Engine to the front of the rack through top and bottom holes of the plastic end caps on each side of the Engine as shown in the following figure using the screws included in the rack mount kit.
Opening and Closing the Media Drive Drawers 11. Secure the rear stabilizer brackets to the rear rackmount rails through top and bottom holes in the extender bracket as shown in the preceding figure using the screws included in the rack mount kit or your rack screws. 12. Snap the left and right plastic covers over the plastic end caps on the front Engine as shown in the preceding figure.
Opening and Closing the Media Drive Drawers To close a drive drawer: 1. Pull and hold both of the white latches on the sides of the drawer. n You might need to pull the drawer completely open before pulling the white latches. 2. Push the drawer in slightly. 3. Release the white latches. 4. Slowly push the drawer all the way back into the Engine, making sure it clicks in place. c Take care not to push the drawer in hard or to slam it shut, doing so could potential damage the drives or the drawer.
Installing the Media Drives Installing the Media Drives This section describes how to install a media drive. The procedure for installing the media drives is the same for both drawer 1 and drawer 2. The location on where the media drives get installed is different between the two ISIS 2000 Engine configurations. c • ISIS 2000-240 Media Drive Configuration (1 Engine, with 82 drives) — There are 41 drives in each drawer.
Installing the Media Drives 4. Push the media drive downwards and hold it down while sliding the drive carrier plate in the direction shown in the following figure. This locks the drive in place. 5. Repeat this procedure to install the remaining media drives in the open drawer as follows; depending on your ISIS 2000 Engine configuration. c t ISIS 2000-240 — using the following illustration, populate 41 media drives in each drawer. Do not populate the Drive 0 and Drive 42 slots.
Installing the Cooling Modules 6. After populating one drawer, close it and populate the second drawer, see “Opening and Closing the Media Drive Drawers” on page 46. Installing the Cooling Modules This section describes how to install the cooling module. To insert a cooling module: 1. Position the cooling module so that the red release latch and handle are on the right-hand side. 2. Slide the cooling module into its slot until the latch clicks in place. 3.
Installing the Engine Controller 3. Repeat this procedure to install the second power into the second power supply slot. Installing the Engine Controller This section describes how to install the Engine Controller. n The Engine Controller must be in the left slot (when viewed from rear of Engine). The software does not run if Engine Controller is in the right slot. To insert an Engine Controller: 1. Position the Engine Controller so that the release latch is at the bottom. 2.
Connecting Power to Equipment Connecting Power to Equipment The Avid ISIS 2000 System Director and Engine include each two power supplies for redundancy. At least one of the power supplies must be operational for the either the System Director or Engine to function. If a power supply fails, leave it in place until you have a replacement. The System Director and Engine can each operate on one power supply, but you are running in an unprotected mode.
Connecting Power to Equipment n Avid is not recommending any specific vendor or model of PDU. A PDU is a rackmount ready, high current power strip that can offer a variety of plug types. Purchase a model that suits the needs of the equipment in your rack. Each ISIS 2000 Engine power supply draws a maximum of 13 amps of current using 220 Vac. Each power supply in the Engine should be connected to a different 30-amp circuit. This allows the system to continue running if one of the two circuits fail.
Connecting a Keyboard, Monitor, and Mouse To turn your system on: 1. Turn on the Engine by switching the power switch to the on position on each power supply module. Allow enough time for the lights on the front panel to turn Green. 2. Turn on the System Director. 3. Clients should restart their systems and use the Client Manager software to log on and mount workspaces. To turn your system off: 1. Exit the Client Manager on all clients. 2.
Setting-Up the Network Address On the Engine 4. Insert the other end of the USB splitter cable into a USB connector on the back of the System Director. Setting-Up the Network Address On the Engine The following procedure describes how to configure the Engine. To configure the engine: 1. Ensure the Engine has been powered on. You should allow about 2 minutes for the Engine to reach a ready status. 2. Power on the System Director. 3. You are asked for the user name and password.
Setting-Up the Network Address On the Engine System Director 1 Gb and Engine 1 Gb Management Ports Connections 1 Gb managment ports 1 Gb connection 5. Open a browser and navigate to the ISIS 2000 Storage Manager Agent Web page via the following address: https://192.168.0.10:5015. 6. You are asked for the password. Type se-admin. 7. Click Network in the left pane of the System tab. The ISIS 2000 Storage Manager Agent page appears.
Setting-Up the Network Address On the Engine 8. Type the following into the Basic Network Configuration window: - Type the Hostname you want for you Engine Controller. - (Option) If using a Gateway, select the Default Gateway checkbox and enter the IP addresses of your default gateway. If you are going to be using a Zone 3 environment you must set the default gateway addresses for the Engine. These addresses must come from the site’s IS department.
Connecting Network Cables with a 1 Gb System Director Connection 10. Return to the ISIS 2000 Storage Manager Agent page again and click Time in the left pane of the System tab and do one the following. t If using a network time servers, enter the IP addresses of your network time servers. If your network has a network time protocol (NTP) server, you can enter the IP address of that server in the Chassis Configuration window.
Connecting Network Cables with a 1 Gb System Director Connection To cable the ISIS 2000 system using 1 Gb port: 1. Connect a CAT 5e or CAT 6 Ethernet cable to the lower right-hand 1 Gb port on the rear of the System Director. No other 1 Gb port on the System Director has been configured for this connection. System Director’s 1 Gb Connection 1 Gb managment port 1 Gb Ethernet 2. Connect the other end of your network cable to the appropriate port on your ISIS 2000 switch.
Connecting Network Cables with a 10 Gb System Director Connection 3. Connect a 10 Gb optical network cable to left 10 Gb port (as seen from the rear of the Engine) on the Engine Controller of the ISIS 2000 Engine. No other 10 Gb port on the Engine has been configured for this connection. The 10 Gb port on the ISIS 2000 Engine Controller requires an SFP+ transceiver. When using SFP+ transceivers, Short Range (SR) is the preferred choice over Long Range (LR). 4.
Connecting Network Cables with a 10 Gb System Director Connection To cable the ISIS 2000 system: 1. Connect an optical cable to the 10 Gb port on the System Director. a. Insert an SFP+ transceiver into either 10 Gb Ethernet connector in the Avid ISIS 2000 System Director. b. Connect the optical cable into the SFP+ transceiver you inserted into the 10 Gb port on the ISIS 2000 Engine. System Director’s 10 Gb Connection with SFP+ Transceiver 1 Gb managment port 1 Gb Ethernet 10 Gb Ethernet 2.
Connecting Network Cables with a 10 Gb System Director Connection System Director and Engine 10 Gb Network Connections to Switch 10 Gb Ethernet LC to LC connection 10 Gb connection 1 Gb connection Optional 1 Gb Ethernet connection to house network Force10 4810 switch with 1 Gb and 10 Gb connections 10 Gb Ethernet LC to LC connections 1 Gb managment port 3. Connect a 10 Gb optical network cable to left 10 Gb port (as seen from the rear of the Engine) on the Engine Controller of the ISIS 2000 Engine.
Connecting Network Cables with a 10 Gb System Director Connection 6. Finish the setup as follows: a. The first time you set up the ISIS 2000 Engine you must connect to the Management port to on the Engine Controller to configure the IP address, see “Setting-Up the Network Address On the Engine” on page 55. b. Install the ISIS 2000 software as described in Loading the Software.
3 Installing Software and Configuring This chapter describes how to connect and configure the System Director and other Avid ISIS hardware. If you have questions, please call your Avid representative or your local ACSR. c Before you start the procedures in this chapter, you should be familiar with the information in previous chapters and the Avid Network and Switch Guide.
Software Installation 3. Perform administrative functions: bind Engines (Storage Elements), create Storage Groups, and do other administrative functions. See “Creating an Active File System on the System Director” on page 71. 4. Load the client software; see “Loading Client Software” on page 82. Loading the Software The System Director software is loaded onto the System Director using a USB flash drive.
Software Installation n Avid highly recommends that you click the Documentation link. This displays the ReadMe file that provides the latest information regarding the Avid ISIS 2000 system. You must have Adobe Reader installed to view the PDF. 6. Select ISIS 2000 System Director from the “Select Software Package” menu. When setting up the ISIS 2000 Engine for the first time, the RAID set configuration is performed when you Upgrade the Storage Managers in the Management Console.
Software Installation Installer Dialog Box Selection Function Package Selection Select the ISIS software kit from the “Select Software Package” menu. • ISIS 2000 System Director — Selects the ISIS 2000 software kit. Select this menu item to install the Avid ISIS 2000 software on the System Director. • ISIS 5500 | 5000 Engine — Select this menu item if you are loading the software on optional storage enclosers.
Software Installation Installer Dialog Box (Continued) Selection Software Installation System Director Software Function • ISIS File Gateway — Select this menu item to install the Avid ISIS File Gateway software on a standalone File Gateway server. This software is included with the ISIS 2000 System Director software and cannot be installed on the same server as the ISIS 7500 | 7000 or ISIS 5500 | 5000 System Directors.
Software Installation Installer Dialog Box (Continued) Selection Function • ISIS Client Installers — Installs the “client installers” on the System Director. Clients can then install the latest software on the clients from the System Director Management Console window. These installers are accessed when you click the Installers icon in the Management Console. • Avid ISIS Client — Installs the Avid ISIS client software required on the ISIS 2000 System Director for the File Gateway services.
Software Installation Installer Dialog Box (Continued) Selection Function • Engine Configuration — Configures the Intel and Myricom driver settings required for the release. There is no need to open network Properties and make changes to the setting. This configuration is performed on the System Director and Engines. n If you have made a change to the Intel or Myricom settings and want to set them back to the Avid defaults, re-run the ISIS software installer (autorun.
Software Installation n When uninstalling or upgrading the ISIS 2000 software, you might get prompted to confirm the removal of the File Gateway software. Type Y to confirm the removal. 9. Once the installation is complete, click Finish. 10. After the ISIS 2000 software is installed, you must restart the System Director. Separate VLAN on Switch for ISIS 2000 ISIS 2000 systems typically are integrated with ISIS 7500 | 7000 or ISIS 5500 | 5000 environments.
Software Installation To create an Active File System: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure File System button becomes active. 3. Click Configure File System. The File System Configuration dialog box opens.
Software Installation c When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked. 4. (First System Director) Select Create Active File System and click OK. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 5.
Software Installation To load the Engine software: 1. Go to http://IP address of System Director (or virtual name). 2. Log into the System Director. n The default Administrator password is blank. The ISIS Management Console opens. 3. Click Storage Manager. 4. Select the Storage Manager in the list.
Software Installation 5. Click Upgrade. The Upgrade Storage Managers window opens. Upgrade .zip file Upgrade 6. Select the .zip file, and click Upgrade. The Storage Manager installation takes approximately 10 minutes. n Once the Storage Manager upgrade has completed, the software automatically starts building the RAID sets in the ISIS 2000 Engines. Due to the size and number of drives in the Engine, the RAID configuration takes a couple days to complete.
Software Installation Refresh Details The Status for the upgrade is shown in the Details pain at the right of the window. Click the Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. 8. (ISIS 2000-240) Double-click the IP address of the original Storage Element in the Details pane to open ISIS 2000 Storage Manager Agent Web page. 9. (ISIS 2000-240) You are asked for the password. Type se-admin. 10.
Software Installation 11. (ISIS 2000-240) Enter an IP address in the gx0:1 and Netmask text boxes in the Data Interfaces section. The ISIS v4.5 release provides dual IP addresses for the Engine Controller in the ISIS 2000 Engine. This new IP Address must be in the same subnet as the original IP address. n A second physical cable is not needed, both IP address are handled through the existing 10 Gb connection between Engine Controller and the switch. 12. (ISIS 2000-240) Click Submit. a.
Software Installation Binding the Storage Managers After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS 2000 configuration, they appear listed in the Storage Manager page. One or multiple Storage Managers can be bound. n This procedure assumes you are creating an Active File System on a new unused Engine.
Software Installation Creating a Storage Group You can only create a Storage Group after you have bound the Storage Managers see “Binding the Storage Managers” on page 78. A Storage Group requires at least one Storage Manager. The ISIS 2000-120 Engine can be configured for one Storage Group, the ISIS 2000-240 Engine can be configured for one or two Storage Groups. If you have multiple Engines, all the Storage Managers can be configured as single Storage Group.
Software Installation To Start and Stop your CIFS service: 1. Right-click on the My Computer icon and select Manage. The Server Manager window opens. 2. Expand the Configuration menu in the left pane and select Services. 3. Right-click AvidISISFileGateway in the right pane and select Properties. 4. Select Disabled from the “Startup type” menu.
Software Installation 5. Click Apply, and then click OK. 6. Close the Server Manager window. Checking the Status of the System Director After you have installed the System Director software, an Avid ISIS Launch Pad is displayed on the System Director Desktop. To open and close the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad.
Software Installation 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad. t Click the blue square icon to stop the System Director. t Click the blue triangle icon to start the System Director. Loading Client Software Avid ISIS client software is supported on Windows, Macintosh and Linux clients. For information on using your client software see the Avid ISIS Client Guide.
Software Installation n If upgrading the Client Manager software using the file in the software kit or Installer page of the Management Console, you must first uninstall the Client Manager software using the Windows Control Panel before installing a new version of Client Manager. Macintosh clients can just install the new client software over the old version and no reboots are required. • n You can use the a Browser to reach the ISIS Management Console and load it from the System Director.
Software Installation 6. Click the appropriate client installer. The installer might ask if you want to save or run the installation software; either is acceptable. n If you were able to access the Management Console it means that your client already has Flash installed. To install your Avid ISIS Windows client software from the software kit: 1. Log into your Windows client system as a user with Administrative privileges. 2. Load the new software kit on you Windows client system. 3.
Software Installation The installer detects the existing version of the installed client software (if any) and displays the components that need to be upgraded in the splash screen. 4. Select the “ISIS Windows Client” installer from the Select Software Package menu. 5. Click Apply. n The installer automatically uninstalls an earlier version of software without having to use the Windows Control Panel and installs the new software with a single click. 6.
Software Installation c The Macintosh client software installs an uninstaller application located at Applications > Avid_Uninstallers > AvidISIS. Use this application only when you want all Avid client files removed; including Client Manager preferences. To install ISIS Linux client software: 1. Copy and save the new AvidISISClient_el6.x86_x.x.x.bin file from the: t \AvidISISClientInstallers folder in software kit to the user’s home directory of your Linux client system.
Software Installation t (Macintosh) If the Client Manager alias icon is not available, select Go > Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file. The ISIS Client Manager opens. 3. The first time you login, you might need to select a Remote Host (Avid ISIS system). For information about adding a remote host, see the Avid ISIS Client Guide. 4. Select the ISIS system in the Systems panel. 5.
Adding a Remote Host for Zone 3 and 4 Clients t (Windows) If your ISIS system is configured to use the Windows user name and password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option. (Optional — Windows only) If you used the OS Login option, and you want to connect to the network automatically every time you start your system, select the Auto-Connect checkbox.
Adding a Remote Host for Zone 3 and 4 Clients 3. In the text box, type the actual server name or IP address of the Avid ISIS System Director to which you want to connect. You cannot use the virtual server name or the virtual IP address of the remote host. 4. Click the Add button. The Input dialog box opens. 5. In a Dual System Director configuration, you need to type the actual server name or IP address of the Standby System Director.
Avid Interplay Authentication Avid Interplay Authentication Avid Interplay Authentication requires the Avid ISIS System Director to use a virtual name. The System Director’s virtual name must not match the actual host name and must be entered in the General Configuration Options dialog box even if your Avid ISIS system configuration only has one System Director. For instructions on adding the virtual name, search the Avid ISIS Administration Guide for General Configuration Options.
4 Configuring System Director Resiliency This chapter explains how to enable the software for a failover using two System Directors. n The Active and the Standby System Directors must be using the same image on the server, you cannot mix images. System Director Failover When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System on the Standby System Director is kept up-to-date with the Active System Director.
System Director Failover Cabling Dual System Directors To connect dual System Directors: 1. Connect the two System Directors using a 1 Gb cable (straight or crossover) as shown in the following figure. Connect the two bottom-left ports of the System Directors with one Ethernet cable and connect the two top-left ports of the System Directors with a second Ethernet cable.
Setting IP Addresses for Crossover Link Setting IP Addresses for Crossover Link Avid recommends the System Director IP addresses for failover configurations that are listed below. If you use different addresses, be sure to note them and have them available before proceeding. You set the IP addresses in the Network Connections dialog box, which you access from the Windows Control Panel. For information on setting Windows IP addresses, see the documentation that came with your operating system.
Configure a Failover Connection 3. Click Stop System Director. The Configure File System button becomes active. 4. Click the Change button beside the Virtual System Director Name and type a name in the Virtual System Director Name text box and click OK. n The same virtual name must be assigned to both System Directors. 5. Click Configure File System. The File System Configuration dialog box opens.
Configure a Failover Connection 6. (First new System Director) Select Create Active File System and click OK. c If you already have a running System Director do not create a new file system and skip this step. If you create a new file system on a System Director that already has a file system all of your existing data will be lost. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 7.
Configure a Failover Connection Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses 192.168.10.253 and 192.168.20.253. b. Map the Virtual IP address to the corresponding real IP address for each of the System Directors. This example uses 192.168.10.
Configure a Failover Connection To set up the resiliency connection on the Standby System Director: 1. Load the ISIS software on the Standby System Director as described in “Loading the Software” on page 65. 2. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 3. Click Stop System Director. The Configure Dual System Director button becomes active. 4.
Configure a Failover Connection 6. Select Create Standby System Director and click OK. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 7. Click Stop System Director. The Configure Dual System Director button becomes active. 8. Click Configure Dual System Director. The Dual System Director Configuration dialog box opens.
Configure a Failover Connection Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses 192.168.10.253 and 192.168.20.253. b. Map the Virtual IP address to the corresponding real IP address for each of the System Directors. This example uses 192.168.10.
Configure a Failover Connection To validate the connections: 1. Validate the crossover connections by clicking Validate Send on the Active System Director and Validate Receive on the other System Director. 2. On the Sending System Director, you see the Red Box turn Green for each connection.
Binding Order for Health Monitoring 4. Repeat this validation procedure clicking Validate Send on the Standby System Director and Validate Receive on the other System Director. Verify you are getting the same results (green indicators and correct number of received packets). 5. On each system, click Exit.
Stopping and Restarting the System Directors To stop and start the System Director using the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad. n You can also open other ISIS tools by clicking the icons in the Launch Pad. The ISIS Launch Pad is displayed. 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad.
Stopping and Restarting the System Directors To stop and start the System Director using the ISIS Control Panel: 1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Start or stop the System Director by clicking the appropriate buttons in the ISIS Control Panel. t Click Stop System Director to stop the System Director. t Click Start System Director to start the System Director.
5 Avid ISIS Software Licensing When installing a new Avid ISIS system, you need to activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, you need to repeat the procedure for each System Director. c If you change your system configuration — for example, by replacing your hard drive, replacing a network adapter, or by upgrading your operating system — you must first deactivate your Avid software.
License Activation Using an Internet Connection Identification (ID) Numbers Where you can find them: System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system. The System ID is used for expediting warranty verification and customer service. Once activated, the License Profile tab of the Avid License Control tool displays information about your system. Click “Copy to Clipboard” to copy the information to your Clipboard.
License Activation Using an Internet Connection 3. Click Activate next to the Avid ISIS software. 4. Select “I am connected to the Internet and will use this computer” and then click Continue. n If you select “I am not connected to the Internet and will be using another computer that is connected to the Internet” continue with “License Activation Without an Internet Connection” on page 107. 5. Enter your system identification number in the System ID text box.
License Activation Without an Internet Connection 6. Enter your activation identification number in the Activation ID text box. 7. Click Activate. The Activation tool confirms your system information. When the activation is complete, a message informs you that your software has been successfully activated and the button changes to Deactivate. 8.
License Activation Without an Internet Connection 9. On a computer with an Internet connection, open a Web browser and navigate to http://avid.com/license. 10. Follow the onscreen instructions on the web page. The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software. 11. Copy the license.bin file to the ISIS System Director you want to activate. A USB flash drive is a good method of moving the license.bin file to the System Director. 12.
Deactivating the License The Activation tool confirms your system information. When the activation is complete, a message informs you that your software has been successfully activated and the button changes to Deactivate. 15. (Option) If you are planning a dual System Director configuration, you need to repeat this procedure to Activate your software license on your second System Director.
License Requirement with Host Name Change 5. Click Done to close the window. License Requirement with Host Name Change If you want to change the host name of your System Director, you must deactivate your ISIS software license, delete the license binding file, and reactivate the license after changing the host name. When changing the System Director host name: 1. Deactivate the Avid License on your Avid ISIS System Director (see “Deactivating the License” on page 109). 2.
6 Configuring the Server for CIFS Access This chapter describes how to configure the ISIS 2000 System Director for Common Internet File System (CIFS) clients. The ISIS and CIFS clients share traffic on the same network port on the back of the server. c Only System Directors with a 10 Gb connection to the switch support CIFS clients. The recommended bandwidth setting is 100 MB/s so that there is little impact to ISIS clients.
Adding Users and Setting Permissions 6. Select or clear the appropriate check boxes: - User must change password at next logon - User cannot change password - Password never expires - Account is disabled 7. Click Create, and then click Close. To create a local group: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the “Local Users and Groups” folder in the left pane. 3. Click Groups. 4. Click Action > New Group from the menu bar. 5.
Adding Users and Setting Permissions 2. If the System Login dialog box is not displayed, click the Connect button in the top toolbar of the Configuration Editor window. 3. Select the ISIS System you want to connect to. 4. Type the Administrator’s password in the text box. n You must be an Administrator to use the Configuration Editor. You cannot type in other user names. 5. Click the Connect button. 6.
Adding Users and Setting Permissions 8. Repeat step 7 until all the users have been added. 9. With a User Name selected, select or start typing the name of the workspace you want shared in the Workspace Name text box. 10. Type the name you want display on the CIFS client in the CIFS Share Name text box. 11. Click Add CIFS. 12. Continue with setting the permissions. To set CIFS user permissions: 1.
Setting the CIFS Bandwidth 7. Click Save. The file is read immediately and you do not need to restart the System Director. n The file is saved as configFile.txt in C:\Program Files\Avid\ISIS Client\FileGateway folder. The files is overwritten each time you click Save. If you make changes in the Configuration Editor and want to return the last saved file, click Revert. 8. Click the Close button (X) in the corner of the windows to exit the application.
7 Configuring the Server for FTP Access This chapter describes how to configure the System Director to share Avid ISIS workspaces using File Transfer Protocol (FTP). The FTP function is done through the Microsoft® Internet Information Services (IIS) and the FTP Service. c Only System Directors with a 10 Gb connection to the switch support FTP clients. Once you have configured the FTP service on your ISIS 2000, Avid recommends the following FTP client applications.
Setup the System Director for FTP c Do not modify any settings in the “Blade FTP Share” FTP Site, or its sub-folders. Any changes to the Blade FTP Share could potentially prevent upgrades and client installers from working properly. Setup the System Director for FTP The System Director shares the ISIS client and CIFS network traffic over the same Ethernet connection to the ISIS switch. Log in to the System Director as the administrator and perform the following.
Setup the System Director for FTP 2. Expand Configuration and the “Local Users and Groups” folder in the left pane. 3. Click Groups. 4. In the right-most pane, click Action > More Actions > New Group. 5. In Group name, type a name for the new group. 6. In Description, type a description of the new group 7. To add one or more members to the new group, click Add. 8.
Setup the System Director for FTP 3. In the Connections pane, click the plus sign (+) to expand your System Director name > Sites > and select ISIS FTP Share. 4. In the Actions pane, click Bindings. 5. In the Site Bindings window, select the FTP entry and click Edit. 6. Enter a virtual hostname in Host name text box. n This hostname must not match the actual hostname of the System Director. It must be unique in order to share port 21 and not conflict with the Blade FTP Site.
Setup the System Director for FTP 7. Click OK. 8. Click Close. Creating Virtual Workspaces You must create Alias names for the accessible ISIS workspaces. To create virtual workspaces: 1. Right-click My Computer and select Manage on the System Director. The Server Manager window opens. 2. In the left pane of the Service Manager window, click the plus sign (+) to expand the Roles > Web Server (IIS) > Internet Information Services (IIS) Manager. 3.
Log In Using the Command Prompt 9. In the Connect As dialog box, select Specify user and click Set. The Set Credentials dialog box opens. 10. Type administrator in the User Name text box and the administrator password in the Password text box. 11. Re-type the administrator password in the Confirm password text box and click OK. 12. Click OK to close the previous dialog boxes.
Log In Using the Command Prompt 3. Type the virtual_hostname¦ftp_user_name and press Enter. 4. Type the user name password and press Enter. n When finished with your FTP client session type “quit” to exit the session.
8 Avid ISIS 2000 Upgrade Guidelines This section provides a summarized list of what tasks need to be performed when upgrading Avid ISIS 2000. All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). The following list provides the order in which tasks need to be performed. • If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 134.
Software Upgrade Process 4. (Dual System Director Configuration) Log into the System Director and open the System Director’s Control Panel. Both paths should be up, and standby should be receiving and replicating metadata. Check the Metadata Status tab in the System Director’s Control Panel. The date stamp in the saved and replicated fields should be current and updating frequently. Standby instructions only apply if there is a failover machine present. 5.
Software Upgrade Process Metadata location D:\Program Files\Avid\ISIS System Director - Partition0 - Partition1 - PartitionDump.bin 4. Load the ISIS software kit on the System Director. 5. Double-click the Autorun.exe file in the software kit. The installer detects the existing version of the installed software (if any) and displays the components that need to be upgraded in the splash screen. 6. If not already selected, select ISIS 2000 System Director from the “Select Software Package” menu. 7.
Software Upgrade Process 16. (ISIS 2000-240) Enter an IP address in the gx0:1 and Netmask text boxes in the Data Interfaces section. Starting with the ISIS v4.5 release, the Engine Controller in the ISIS 2000 Engine requires dual IP addresses for ISIS 2000-240 systems. This new IP Address must be in the same subnet as the original IP address. n A second physical cable is not needed, both IP address are handled through the existing 10 Gb connection between Engine Controller and the switch. 17.
ISIS 2000-120 to ISIS 2000-240 Engine Upgrade c Do not add any new ISIS 2000 Engines to this existing Storage Group until the ISIS v4.5 upgrade data conversion redistribution has completed. 19. Update your Avid ISIS client software. ISIS 2000-120 to ISIS 2000-240 Engine Upgrade The ISIS 2000-120 has 42 media drives with two drives reserved as hot spares.
ISIS 2000-120 to ISIS 2000-240 Engine Upgrade The installer detects the existing version of the installed software (if any) and displays the components that need to be upgraded in the splash screen. f. If not already selected, select ISIS 2000 System Director from the “Select Software Package” menu. g. Click Apply. h. Follow the screen prompts accepting the defaults and License agreement.
ISIS 2000-120 to ISIS 2000-240 Engine Upgrade b. Click the Advanced tab. c. Select Shutdown from the left pane. d. Type the Administrator password into the password field and click Shutdown. e. Allow 1 minute for the buffers to clear and turn off the power to the Engine (two power supply switches). 5. Insert your new-unused ISIS drives into the open drive slots in the ISIS 2000 Engine according to the “ISIS 2000-240 Media Drive Configuration” on page 25.
ISIS 2000-120 to ISIS 2000-240 Engine Upgrade 13. Enter an IP address in the gx0:1 and Netmask text boxes in the Data Interfaces section. Starting with the ISIS v4.5 release, the Engine Controller in the ISIS 2000 Engine requires dual IP addresses for ISIS 2000-240 systems. This new IP Address must be in the same subnet as the original IP address. n A second physical cable is not needed, both IP address are handled through the existing 10 Gb connection between Engine Controller and the switch. 14.
ISIS 2000-120 to ISIS 2000-240 Engine Upgrade This creates the RAID groups and could take several minutes, wait until a message informs you that the configuration has completed. 18. Bind your new Storage Manager, using the ISIS Management Console > Storage Managers page. For binding instructions, see “Binding the Storage Managers” on page 78. n After the new Storage Manager is Bound, you can add additional ISIS 2000 Engines and Bind them.
Post Upgrade System Verification Post Upgrade System Verification After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a. Ping all Engines. b. Ping System Director from any client. c. Ping the virtual System Director. 2. Verify the System Director is functioning properly by checking the following: a.
Post Upgrade System Verification c. Click Setup. d. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not sure) Make sure its an ISIS workspace and not the internal C: drive. e. Set the duration 10 minutes. f.
Preupgrade Information - 10-Gb clients that are not bandwidth limited should expect at least 500 MB/sec for reads and at least 200 MB/sec for writes in the Path Diag tool. 5. While Path Diag is running check the system to make sure that there are no Network Degraded status indications. Check the following: a. In the ISIS Management Console, click Storage Elements. All drives should be green and not displaying any Network Degraded states. b.
Preupgrade Information System Director Information Note the following System Director information: Virtual Network Name and IP Addresses 1 Gb port IP address 10 Gb port IP address Virtual ISIS Name System Director Host name Administrator Password IP address ISIS IP Address Default Gateway First failover IP address Second failover IP address System Director 2 Host name Administrator Password IP Address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP
Preupgrade Information ISIS Engine Information Fill out the following Engine IP address information for the on site equipment.
Preupgrade Information Spares Checklist Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians.
9 Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can individually be replaced or restarted without interfering with the operation of ISIS stack. c Power cycling the entire stack (all the components at the same time) could risk the stability of the ISIS stack.
Daily Maintenance The Status column in the Storage Elements report the status of the storage element logged by the System Director. (The Status line in the Details area reports the same information.) When the storage element maintains a working status, the Management Console displays no entries in the Status field. If a problem arises, or when the status of the Storage Element changes, the Management Console updates the Storage Elements dialog box.
Weekly Maintenance • If the event log indicator is not green, check the Windows Event logs on the Standby System Director Check that the Avid ISIS Workspaces have “Free Space” available: Open the ISIS Management Console and click Workspaces, see “Minimum Storage Space Requirement” on page 138. Weekly Maintenance The following contains a list of items you should do on a weekly basis. It is estimated to take 30 minutes to perform these functions.
Available Utilities n There is also a PartitionDump.bin file. This file is also helpful when identifying the data on the media drives. If possible, include this file with the two Partition metadata files. The following are a couple suggested ways of saving the Partition0 and Partition1 PartitionDump.bin files. - Use a USB flash drive that has the capacity for the Partitionx files (at least a 4 GB USB is recommended).
Available Utilities • • Avid ISIS Agents - Agent Tools - Log Viewer Tool System Director event message meanings Client Manager Maintenance If you suspect a poor connection between your client system and a mounted workspace, you can test the Avid ISIS shared storage network connection between each client system and the shared storage network using the Avid PathDiag tool. This tool informs you if there is sufficient read/write throughput for read and write operations needed by the client system.
Available Utilities 10. Invoke a Failover on your Avid ISIS 5500 | 5000 and ISIS 7500 | 7000 System Directors. 11. Shutdown Standby Avid ISIS System Director. 12. Shutdown Active Avid ISIS System Director. 13. Shutdown Avid ISIS Engines. 14. Shutdown the network switches. n Power up the entire rack of equipment in reverse order and verify all clients have mounted the necessary ISIS Workspaces.
10 Status LEDs This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS 2000 Engines. The following sections are included: n • Status LEDs • Hardware Faults • Front Panel LEDs • Drawer LEDs • Power Supply LEDs • Cooling Module LEDs • Media Drive LED • Engine Controller LEDs • Thermal Sensors When the Engine is powered on, all LEDs are lit for a short period to ensure that they are working.
Front Panel LEDs If the System Director and ISIS Engine are not communicating: • Check that the network cables from the Engine and the System Director are cabled to the same ISIS switch. • Check the indicators on the Engine Controller (see “Engine Controller LEDs” on page 151). • Verify that the device driver for the operating system are operating properly.
Drawer LEDs Cooling Module LEDs (Continued) LED Description Power On/Standby LED Amber if the system is in standby. Green if the system has full power. Module Fault LED Amber indicates a fault in a power supply, cooling module or Engine Controller. Check the drawer LEDs to see if a drive fault is indicated (see “Drawer LEDs” on page 146). Logical Status LED Amber indicates a fault from something other than GEM (usually a media drive fault, host bus adapter, or RAID controller).
Drawer LEDs Drawer LEDs LED Description Sideplane OK/Power Good Green if the sideplane card is working and there are no power problems. Sideplane Fault Amber if a drive has failed. Replace the drive. Logical Fault Flashes amber if one or more arrays are in an impacted state. Cable Fault Amber if the cabling between the drawer and the back of the Engine has failed. Activity Bar Graph Shows the amount of data I/O from zero to six segments lit.
Power Supply LEDs Power Supply LEDs When you first encounter a problem with the power supply, check for: • Missing or damaged power cords • Incorrect or ungrounded circuits • Proper power is supplied to the Engine The power supply LEDs indicate the following functions: n When the Engine is powered on, all LEDs are lit for a short period to ensure that they are working. This does not indicate a fault unless the LEDs remain lit after a few seconds.
Cooling Module LEDs Power Supply LEDs (Continued) Power Supply Fail (Amber) AC Missing (Amber) Power (Green) Status Flashing Flashing Off Power supply firmware downloading. If the download fails, the power supply LEDs will flash. Off On Off AC power missing, power supply in standby (other power supply is providing power). On On On Software has lost communication with the power supply. On — Off Power supply has failed. Replacing Power Supply, see “Power Supply Replacement” on page 165.
Media Drive LED Cooling Module LEDs Led Description Module Ok Constant green indicates that the fan is working correctly. If the green LED is off, the fan has failed. Replace cooling module, see “Cooling Module Replacement” on page 164. Battery Fault Battery backup is not used in this product. Fan Fault Amber indicates that a fan has failed. Replace cooling module, see “Cooling Module Replacement” on page 164.
Engine Controller LEDs Engine Controller LEDs The LEDs on the Engine Controller are shown in the following illustration and table.
Management Console Error Messages Engine Controller LEDs LED Description ID Constant green if the Engine Controller is operating correctly. Fault This LED is not lit when the Engine Controller is operating correctly. the LED is constant amber if the Engine Controller is faulty. To replace the Engine Controller, see “Engine Controller Replacement” on page 166. OK Power Constant green if the Engine Controller is operating correctly. Flashing green indicates an Engine Controller error.
Management Console Error Messages To recover from a failed media drive: 1. Physically remove the failed drive (the drawer and drive Fault LED should be lit). 2. Insert the replacement drive. 3. After a short time, the Storage Manager makes the new drive a spare and clears the state (this could take a few minutes). To recover from a removed/reconnected media drive or a previously used media drive (from another ISIS 2000 Engine was added as a replacement spare): 1. Open Storage Manager Agent. 2.
Management Console Error Messages To check for poorly performing disks: 1. Open Storage Manager Agent. 2. Click Statistics > Storage Manager > Disk. Invalid Number of Disks Message The “Invalid number of disks” status is an indication that the Storage Manage does not see the correct number of RAID arrays (or disks) for the Storage Manager. To check the RAID configuration: 1. Open Storage Manager Agent. 2. Click Advanced > RAID Diagnostics. t Click Verify RAID Config. t Click Show RAID Config.
Thermal Sensors To repair the configuration: 1. Open Storage Manager Agent. 2. Click Advanced > RAID Tools > Repair Config. 3. Enter password and click Repair. The RAID sets start rebuilding and restarts the Storage Manager. Thermal Sensors Thermal sensors throughout the Engine and its components monitor the thermal health of the storage system. Exceeding the limits of critical values cause the over-temperature alarm to occur.
Thermal Sensors Thermal Alarm The following table provides a description of the ISIS 2000 Engine thermal alarm. The ISIS 2000 Thermal Audio Alarm Symptom Cause Action Front panel module fault LED is amber. The internal temperature has • exceeded a pre-set threshold. Fan fail LED is lit on one or more cooling modules. 156 Check that the local ambient environment temperature is within specification (see “Environment” on page 190).
11 Adding and Replacing Hardware This chapter provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform quick checks to verify that the system is in good working order, see “Health Check” on page 123.
Media Drive Drawer Media Drive Drawer This section describes how to open the media drive drawer and replace a media drive. The procedure is the same for both drawer 1 and drawer 2. To open a drive drawer: 1. Make sure the anti-tamper locks are not engaged. The red arrows on the locks will point inwards if the locks are disengaged. Unlock them if necessary by rotating them counterclockwise using a screwdriver with a torx T20 bit. 2. Push the drawer latches inward and hold them. 3.
Media Drive Replacement To close a drive drawer: 1. Pull and hold both of the white latches on the sides of the drawer. 2. Push the drawer in slightly. 3. Release the white latches. 4. Push the drawer all the way back into the Engine, making sure it clicks in place. Media Drive Replacement When a RAID media drive fails, the ISIS automatically replaces the failed drive in the RAID set with the hot spare.
Media Drive Replacement Configuration” on page 26. n You do not need to stop the System Director to replace a single drive. As long as you have a spare drive in the Engine the RAID controller automatically starts repairing a RAID group using the spare when: • The RAID controller identifies a drive has failed. • A media drive has been physically pulled from the Engine (without being identified using one of the two previous conditions).
Media Drive Replacement 4. Push the drive carrier latch in the direction shown in the following illustration to unlock the drive.
Media Drive Replacement 5. Pull the drive upwards and out of the drawer. n If you are not going to replace the drive immediately, close the drawer so that correct airflow and cooling are maintained in the Engine. Replacing a Media Drive When the new media drive is inserted, the ISIS 2000 automatically makes the new drive into a hot spare. To insert a media drive: 1. If the appropriate drawer is not already open, open it using the instructions in section see “Media Drive Drawer” on page 158. 2.
Media Drive Replacement 4. Close the drawer see “Media Drive Drawer” on page 158. The new drive now becomes the hot spare. Forcing a Foreign Drive to Become a Spare If the new media drive is not automatically imported as a hot spare and the System Status Panel in the Management Console reports a foreign disk or no spare, use the following steps to clear the foreign configuration and create a spare disk. This function requires the Administrator password.
Cooling Module Replacement 5. Type the Administrator password into the password field right pane and click Clear. Cooling Module Replacement This section describes how to replace the cooling module. n You should have a replacement module to insert before removing a module. When the Engine power is left on, a new cooling module should be inserted within two minutes of the removal of the defective cooling module. To remove a cooling module: 1. Identify the cooling module to be removed.
Power Supply Replacement To insert a cooling module: 1. Position the cooling module so that the red release latch and handle are on the right-hand side. 2. Slide the cooling module into its slot until the latch clicks in place. The Engine will automatically detect and make use of the new unit. Power Supply Replacement This section describes how to replace the power supply. n n You should have a replacement module to insert before removing a module.
Engine Controller Replacement To insert a power supply: 1. Position the power supply so that the red release latch and handle are on the left-hand side. 2. Slide the power supply into its slot until the latch clicks in place. The Engine will automatically detect the new unit. Engine Controller Replacement This section describes how to replace the Engine Controller. If the Engine Controller has failed, the fault LED will be lit red.
Engine Controller Replacement c The Engine Controller module is only supported in the left slot (as seen from the rear of the Engine). Do not install the Engine Controller in the right slot, the software will not run. To remove a Engine Controller: 1. If the Engine Controller is still accessible through the ISIS Management Console Agent Page, log into the ISIS Management Console Storage Manager Agent Page > System tab > Network and note the hostname, IP address, and other important network details.
Engine Controller Replacement d. Type the Administrator password into the password field and click Shutdown. e. Allow 1 minute for the buffers to clear and turn off the power to the Engine (two power supply switches). 4. Make note of the locations of all Ethernet cables (1-Gb, 10-Gb) and disconnect them from the failed Engine Controller. 5. Pinch the latch on the Engine Controller and pull the handle towards you (1). This will lever the controller out of its connector on the midplane. 6.
Engine Controller Replacement 5. Reconnect the Ethernet cables to the new Engine Controller (if necessary, refer to the notes you made before removing the cables). 6. Using a System Director (or computer running a Windows operating system), connect an Ethernet cable between the 1 Gb network port of the System Director and the management port of the Engine Controller (left 1 Gb Ethernet port). 7.
Engine Replacement - (Option) If using a Gateway, select the Default Gateway checkbox and enter the IP addresses of your default gateway. - Enter the IP addresses of the Engine Controller and Netmask in the Data Interfaces text boxes. 11. Upgrade to the ISIS Storage Manager to match the version on your System Director, see “Installing Software on the Engine” on page 73. 12.
Engine Replacement b. Click the Advanced tab. c. Select Shutdown from the left pane. d. Type the Administrator password into the password field and click Shutdown. e. Allow 1 minute for the buffers to clear and turn off the power to the Engine (two power supply switches). 4. Make note of the locations of all Ethernet cables (1-Gb, 10-Gb) and disconnect them from the failed Engine Controller. 5. Switch both power switches to off position on the rear of the failed ISIS 2000 Engine. 6.
Replacing an Internal System Director Drive 13. Carefully reinsert all media drives into the same drawers (and slots if possible) they were removed from. 14. Carefully reinsert the two power supplies. 15. Carefully reinsert the five cooling modules. 16. Carefully reinsert the Engine Controller. c n The Engine Controller module is only supported in the left slot (as seen from the rear of the Engine). Do not install the Engine Controller in the right slot, the software will not run.
Replacing an Internal System Director Drive To replace the System Director drive: 1. Remove the failed drive from the front of the System Director by releasing the drive latch on the front of the drive and pulling the drive from the chassis. 2. Insert the new drive completely into the open drive slot and close the drive latch. The new drive initiates and completes the repair with no other intervention.
Replacing an Internal System Director Drive Replacing System Drives in the System Director When moving the systems drives from one System Director to another, the order in which you replace these drives in the new System Director should not matter. Although it would be good practice to mark the system drives as to the left and right drives and replace them back in the same order in the new System Director. To replace a single failed system drive: 1.
Replacing an Internal System Director Drive 4. Click the Run hardware scan button (identified as A in the above illustration) to refresh the RAID data to the current state. 5. The volume icon has two smaller disk icons attached to it - one for each disk of the RAID set. Perform one of the following operations: - If the disk has previously been part of the RAID set, the disk appears as an icon attached to the Volume 0 icon and the application immediately begins the rebuild.
Replacing an Internal System Director Drive 10. Stop the System Director service using the ISIS Control Panel. 11. (Option) If this is your System Director copy your last saved Partition0 and Partition1 files to the following location on the System Director: Include the PartitionDump.bin file if you saved them too. D:\Program Files\Avid\ISIS System Director\ 12. Start the Management Console and verify that all workspaces are listed. If not, call customer support before continuing.
Network Switch Replacement c If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict. 7. Copy the Partition0 and Partition1 files (and PartitionDump.bin file if copied) into the following location on the new System Director: D:\Program Files\Avid\ISIS System Director\ 8. Start the new System Director service using the ISIS Control Panel. 9. Verify that the System Director is now running.
Network Switch Replacement The specific commands will be different between Cisco and Force10 but they all should be in the switch configuration guide. If a TFTP server is not available: t n Use a console/telnet client such as PUTTY to list the configuration and copy it to a text file, which can then be pasted back into the new switch and save to NVRAM. The PUTTY scroll back buffer needs to be increased from the default 200 to at least 2000.
Adding an ISIS 2000 Engine to Your Infrastructure 6. (Option) If you have modified Avid’s default Force10 switch configuration, you need to use your terminal emulation program or telnet into switch. Avid ships Force10 switches configured for ISIS 5500 | 5000 configurations. Any changes you have made to the default configuration would have to be reapplied. Avid provides sample Cisco switch configurations in the ISIS software kit. Any changes you have made need to be reapplied. 7.
Adding an ISIS 2000 Engine to Your Infrastructure 7. Connect a 10 Gb optical network cable to left 10 Gb port (as seen from the rear of the Engine) on the Engine Controller of the ISIS 2000 Engine. No other 10 Gb port on the Engine has been configured for this connection. The 10 Gb port on the ISIS 2000 Engine Controller requires an SFP+ transceiver. The following example shows the physical connections between a System Director, Engine, and a Force10 S4810 switch. Multiple Engines Network Connections 8.
Adding an ISIS 2000 Engine to Your Infrastructure n The Force10 S4810 switches need SFP+ transceivers with an LC to LC cable connection. The Cisco 4900M switches need an X2 transceiver for the SC type connector with an LC to SC cable connection. 9. Repeat steps 7 and 8 for each ISIS 2000 Engine you are adding (up to five ISIS 2000 Engines are supported). 10. Modify the switch configuration file for the additional Engines. For information on configuring switches, see the Avid Network and Switch Guide. 11.
Adding an ISIS 2000 Engine to Your Infrastructure n The Status for the upgrade is shown in the Details pain at the right of the window. Click the Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. 15. Double-click the IP address of the Storage Manager in the Details pane to open ISIS 2000 Storage Manager Agent Web page. 16. You are asked for the password. Type se-admin. The ISIS 2000 Storage Manager Agent page appears. 17.
Adding an ISIS 2000 Engine to Your Infrastructure 19. Click Submit. a. A dialog box appears warning you a Engine reboot is required; click the Reboot button. b. A second dialog box appears, type se-admin. in the password box and click Reboot. 20. When the Engine has restarted, open the Storage Managers page in the Management Console. c Do not add any new ISIS 2000 Engines to this existing Storage Group if the ISIS v4.5 upgrade data conversion redistribution has not completed. 21.
12 Using the Product Recovery USB for 64-bit System Directors This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 R2 and Avid specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete.
Creating a Product Recovery USB Flash Drive Once you have created the bootable USB flash drive using the Product Recovery tool, use the USB flash drive to reinstall the operating system image (and associated drivers) to the original state as when it was shipped from Avid. c When you perform a full product recovery of the Avid ISIS system drive using the product recovery USB flash drive, you lose the product recovery image in the C:\Image folder of the system drive.
Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Select the .ari file. The Scan button becomes active when you select the image file. The “Select USB flash drive” menu lists USB devices that are installed and capable of accepting the image file. If the inserted USB flash drive does not appear in the drop down menu, verify the capacity of the USB flash drive. 5. Click Scan. 6. Select the USB flash drive from the “Select USB flash drive” menu.
Reinstalling the Windows Storage Server 2008 R2 Operating System 4. Use the System Director Control Panel to stop the System Director. 5. Insert USB flash drive into the USB port in the system. n You must enter the BIOS with USB flash drive plugged-in to set correct drive boot order. 6. Select Start > Shut Down. The Shut Down Windows dialog box opens. 7. Select Restart, and click OK. The Windows Storage Server 2008 R2 operating system restarts. 8.
Configuring the System Drive Using Windows 2008 Storage Server Setup c Do not remove the USB flash drive while performing the product recovery. If you remove the USB flash drive an error is displayed stating it cannot write the Ghosterr.txt file. If the USB flash drive was removed, you cannot continue the process by re-installing the USB flash drive. You would have to start the recovery process from the beginning. 16. A gray screen prompts you to reboot.
Configuring the System Drive Using Windows 2008 Storage Server Setup c t You might want to create a new system administrator name and password. t Company Name and Organization. t Date and Time Settings. t Network Workgroup and Computer Domain settings. When the operating system is restored in the Avid ISIS Engine, a unique computer host name is created based on the MAC ID of the system board. Each time you re-image your Avid ISIS Engine, the same name will be generated.
13 Specifications and Notices This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid AS3000 when used as the ISIS 2000 System Director. It also recommends the use of an Uninterruptible Power Supply and supported network cabling. Dimensions and Weight The following table lists the dimensions and weight. Component Dimensions and Weight Component Height Width Depth AS3000 System Director 1.75 in (44.
Electrical Electrical The power cable that comes with the ISIS 2000 Engine is a C19 to 20 power cable. The C19 end is a female connector which plugs into the power supply on the Engine. The C20 end is a male connector, used to plug into a Power Distribution Unit (PDU) with C19 style connectors. The following table lists the electrical specifications. Electrical Specifications Component Voltage Frequency Watts (Max. U.S.
Supported Cabling Supported Cabling Avid supports the following cable types for connecting an ISIS 2000 System Director system. n If you need run your cable greater distances, call Avid Customer Support for supported cable and accessory information.
Supported Cabling Supported Cables Cable Connection Type Function Optical cables Connects: Connector Style and Maximum Cable Length 1 Gb switch port to 1 Gb client The maximum length for optical Ethernet cables is limited by the core diameter (measured in microns) and modal bandwidth (in units of MHz*km). • Windows – Intel Pro 1000 Avid supports multi-mode fiber (MMF) cable PF using 850 nm transceivers (1000BASE-SX • Macintosh – Small Tree short distances).
Supported Cabling Supported Cables Cable Connection Type Connector Style and Maximum Cable Length Function connecting to the 10 Gb port, it is important to follow two rules: c When – Ensure that the cable has the required modal bandwidth for the distance of the run. – Make sure that all multimode cables between an switch port and the other end of the cable run are of the same diameter (for example, 50/125 um or 62.5/125 um).
Supported Cabling Supported Cables Cable Connection Type Connector Style and Maximum Cable Length Function Cisco C4948E SPF+ – 10G-SR for MMF SPF+ – 10G-LR for SMF n 195 The minimum cable length for -LR and -SR transceivers is 2 meters.
A Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
FCC Notice c For products with a power switch the main power switch should remain accessible after installation. (Hebrew Warnings and Cautions) FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Canadian Notice (Avis Canadien) Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
European Union Declaration of Conformity (Hebrew LED Safety Notices) European Union Declaration of Conformity Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
European Union Declaration of Conformity declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 2000 Model Number(s): 7020-30088-XX Product Option(s): This declaration covers all opti
Disposal of Waste Equipment by Users in the European Union Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
Taiwan EMC Regulations Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations 4.
Taiwan EMC Regulations Examples of measures to reduce risks include: - Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use - Avoiding conditions likely to cause leakage or vaporization - Provision of markings to warn USERS about the hazards 7. Safety warning statement for equipment that is under hazardous voltages 8. Equipment with touch current exceeding 3.
Taiwan EMC Regulations 10.
Taiwan EMC Regulations 11.
Index A Access to system 34 Accounts, users 79 Activating software 105 without Internet connection 107 Activation ID 104 Adding remote host 88 Addresses virtual 96, 99 Administrator agent page password 56, 76, 125, 129, 163, 182 Management Console password 55, 78 operating system password 184 After 188 Agent page 128, 131, 163, 167, 170 Allocation group 79 Amber LED 21 anti-static wrist or ankle strap 157 Application key see Licence key 71 Argentina Conformity 201 Australia EMC regulations 201 Auto-connect
Index Enclosure Management 157 Enclosure storage 25 Upgrade 127 Engine configurations 25 described 18 front view 19 media drive slots 25 power supplies 21 rear view 21 replacement 170 upgrade 127 Engine Controller Controller, Engine 21 Engine Controller shutdown 129, 168, 171 Engine Post Configuration 70 Environmental requirements 190 ESD precautions 144 European Union notice 199 connecting from Zone clients 88 documentation 12, 65 Preferences dialog box 88 Client Manager maintenance 142 Complete shutdown
Index Health check 123, 157 Health Monitor 101 Host 88 Host name change, System Director 110 host name change 110 Loading software 65 Log in 78 M I Macintosh clients 82 Maintenance check system health 123, 157 Client Manager 142 daily 138 weekly 140 Management Console bind 78 password 55, 78 Maximum storage 24 Maximum length 192 Micron cable 193 Modal bandwidth 193 Module locations 21 Monitor VGA connector 54 Multi-mode fiber cable 193 Myricom Network Connection 68 Indicator fault 23 Indirect license
Index P S Packets received 100 Password agent page 56, 76, 125, 129, 163, 182 Management Console 55, 78 operating system 184 System Director 15, 55, 117 PathDiag Tool 132 Power button 17, 20, 23 cord connection 53 specifications 191 Power supply described 22 location 21 Power switch 23 Preferences (Client Manager) 88 Preupgrade information 134 Product recovery, flash drive 184 Safety information 197 Server room shutdown 142 Servicing, space for 34 SFP+ 194 Shutdown 129, 168, 171 Shutdown server room 142
Index drive LED 17 fault indicator 23 ID LED 17 power supply LED 23 reset button 17, 20 status LED 17, 21 unit ID LED 20 System Director 2U rack size 15 Control Panel 72, 93, 97, 103, 139 Create New Active file system 73, 95, 98 front control panel 16, 20 front panel 16, 19 host name change 110 log in 78 password 15, 55, 78, 117 rear panel 17 recovery 184 second 18 software 68 stop/start service 72 System disk 16, 19 System error 17, 21 System ID 105 connector 16 flash drive 65, 184 keyboard and mouse 54
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
