Avid® ISIS® 5000 Administration Guide
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Contents Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 If You Need Help. . . . . . . . . . . . . .
Configuring External Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Starting, Stopping, and Configuring the Notification Service. . . . . . . . . . . . . . . 36 Configuring Error Notification Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Configuring Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Allocating Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Viewing Workspace Details . . . . . . . . . . . . . . . . . .
Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Viewing Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Modifying Devices . . . . . . . . . . . . . . .
ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . .
Chapter 9 Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . 153 Opening the Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . 153 Understanding the Agent Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Managing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . .
Who Should Use This Guide Using This Guide The Avid ISIS 5000 (Infinitely Scalable Intelligent Storage) shared storage network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. Unless noted otherwise, the material in this document applies to the Windows® and Mac OS® X operating systems.
• “Managing Connections” on page 109 provides information about monitoring and managing client connections. • “System Monitoring and Diagnostics” on page 117 provides information about using Management Console tools to monitor and troubleshoot Avid ISIS 5000 hardware, software, and network issues. • “Avid ISIS 5000 Control Panels” on page 139 provides information on using the control panels available from the Avid ISIS 5000 system desktop.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. To access the online documentation from the installer USB flash drive: 1. Insert the Avid ISIS 5000 USB flash drive into the USB port. 2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view.
1 Working with the Avid ISIS 5000 Management Console This chapter contains the following topics: • Before Performing Administrative Functions • Opening the Management Console • Using the Management Console Interface • Organizing Display Information • Filtering the Display • Updating Information • Selecting Items • Entering Text The Avid ISIS 5000 Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as
1 Working with the Avid ISIS 5000 Management Console Before Performing Administrative Functions It is critical that clients unmount Workspaces when you do the following: c • Stopping and restarting the System Director (unmount all Workspaces) • Restarting the System Director (unmount all Workspaces) • Changing users’ or user groups’ access (unmount only the affected Workspaces) • Renaming or deleting Workspaces (unmount only the affected Workspaces) If a client is using a Workspace when the ISIS
Using the Management Console Interface 3. Type your password. For information on changing the administrative password, see “Changing the Administrator Password” on page 34. 4. Click the Login button (arrow icon), or press Return. The Avid ISIS 5000 Home page opens. To log out of the ISIS Management Console: t Click the Logout link, located in the upper right corner of the screen.
1 Working with the Avid ISIS 5000 Management Console q 18 w e rt y 1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS 5000 system. See “System Status Console” on page 19 2 Navigation toolbar—Access Management Console tools and bread crumb navigation. See “Navigation Toolbar” on page 19 3 Tools panel links—Click to go to the respective tool pages.
Using the Management Console Interface Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface. q w e r t 1 Home link—You can click this link from any page to return to the Management Console Home screen.
1 Working with the Avid ISIS 5000 Management Console q w e r t 20 1 Current system status panel—error/warning/info status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event 2 Status event history panel—displays which type of system events have occurred since the System Director was started, along with the date and time of the first logged event. Clicking this panel will open the System Status History tool.
Using the Management Console Interface System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS 5000 operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status as well as a link to the System Logs tool. n For more information about using the System Logs tool, see “Using the System Logs Tool” on page 119.
1 Working with the Avid ISIS 5000 Management Console The Performance panel provides a summary of the following information: • Messages Per Second • Megabytes Per Second • Number of open files The Bandwidth panel displays information on total and per-client bandwidth.
Using the Management Console Interface Accessing Help The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS 5000 online help as well as the complete set of PDF documents. n Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration. To access the Help menu: 1. Move the mouse cursor over the Help menu text. The Help pop-up menu opens. 2.
1 Working with the Avid ISIS 5000 Management Console Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • 24 The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see “Managing Workspaces” on page 66 for more information.
Using the Management Console Interface • • The Connectivity section, which contains the following tools: Tool Description Connection Status View or disconnect any connected client; for more information, see “Monitoring System Connection Status” on page 112. Bandwidth View read and write bandwidth of any connected client; for more information, see “Monitoring Client Bandwidth” on page 109.
1 Working with the Avid ISIS 5000 Management Console • • 26 The Logging section, which contains the following tools: Tool Description System Information Get complete system information: Memory stats, host information, running processes, and Agent statistics, all on one screen; for more information, see “Viewing System Information” on page 124.
Organizing Display Information Organizing Display Information This section contains the following topics: • “Moving Columns” on page 27 • “Showing and Hiding Columns” on page 27 • “Sorting Information” on page 28 You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information. Moving Columns To move a column in the Main display panel: t Click and drag any column to the position you want, and release the mouse button.
1 Working with the Avid ISIS 5000 Management Console Sorting Information The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information. To sort information: t Click the column heading for the column you want to sort. The information is sorted in ascending order.
Filtering the Display Filtering the Display You can limit the items listed in the Main display panel by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.
1 Working with the Avid ISIS 5000 Management Console Updating Information You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out. n This setting persists between Management Console sessions, but not browser sessions. If you close the browser application, Auto refresh will revert to the default (disabled) setting.
Using Context Menus to Perform Actions Using Context Menus to Perform Actions Most Management Console tool windows offer context menus you can use to perform commands on selected items. To access context menus within the Management Console: t Right-click (Windows) or Ctrl+click (Macintosh) selected items. Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 32 characters in length.
1 Working with the Avid ISIS 5000 Management Console 32 Character Name (Continued) : Colon * Asterisk ? Question mark " Double quotation mark < Less-than sign > Greater-than sign | Vertical line [ Left square bracket ] Right square bracket + Plus sign = Equals sign ; Semicolon , Comma @ Commercial At symbol
2 Configuring the Management Console This chapter contains the following topics: • Configuring Management Console Preferences • Changing the Administrator Password • Configuring External Authorization • Configuring the Notification Service Avid ISIS 5000 provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.
2 Configuring the Management Console Option Type Description (Continued) Default Bandwidth for Auto text Reservation bandwidth allowed for devices that are Created Devices (MB/sec) (numeric) automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth. Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect.
Configuring External Authorization 2. Type the current Administrator password in the Current Password field. The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5. Click Change. - The Administrator Password is changed to the new value. - A confirmation message will appear in the Results area.
2 Configuring the Management Console 5. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.top-level-domain; for example: server1.dir.company.com 6. (Option) Repeat steps 5–6 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable. n All of the LDAP servers must be mirrors, and reside on the same subdomain/domain. 7.
Configuring the Notification Service t Click Advanced > Notification Service in the pop-up navigation menu. The Notification Service tool opens. 2. Click the Enable Service check box to toggle between checked and cleared. t If the check box is checked, the Notification Service is enabled. t If the check box is cleared, the Notification Service is disabled. 3. (Option) configure the Notification service settings. The following table summarizes the Notification Service settings.
2 Configuring the Management Console To configure error notification parameters: 1. In the ISIS SubCode Configuration section, do one of the following: t To select or deselect all Sub Codes, click the check box next to the error notification type. t To select or deselect individual SubCodes, click the check boxes corresponding to the Sub Codes in the error notification type columns. 2. Click the Save Settings button. The settings are saved, and a confirmation message is displayed in the Results area.
3 Managing Avid ISIS 5000 Hardware This chapter contains the following topics: • Managing Storage Managers • Managing Storage Elements This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS 5000 Management Console, which allows you to add, remove, configure, and manage your Storage Elements.
3 Managing Avid ISIS 5000 Hardware q w e r t 40 y 1 Action button toolbar—Perform actions on selected Storage Managers 2 Details panel—Detailed information on the selected Storage Managers; see “Viewing Storage Manager Details” on page 42 3 Storage Managers list—Lists all configured Storage Managers and related information; see “Storage Manager List” on page 41 4 Storage Managers panel—Lists the Storage Elements controlled by the selected Storage Manager 5 Filter panel—Filter the Storage Ma
Managing Storage Managers Storage Manager List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51).
3 Managing Avid ISIS 5000 Hardware Icon Color Description White Indicates the status of the Storage Manager is Unbound (the Storage Element is not linked to the ISIS file system) Green Indicates the Storage Manager is bound to the file system Yellow Indicates one of the following: • a problem with the Storage Manager • the Storage Manager experiences degraded performance Blue Indicates that an installation or software upgrade is in progress Red Indicates a Storage Manager problem, including a
Managing Storage Managers Heading Description Name Displays the system-created name of each Storage Element connected to the system Host Name Displays the host name of the System Director computer Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 52) State Displays the Storage Manager state (Bound/Unbound)
3 Managing Avid ISIS 5000 Hardware Status (Continued) Description Network degraded The IP interfaces on the Storage Manager have failed or the Storage Manager experiences at least a 10% error rate (usually due to lost packets), indicating a network communication problem. Initializing Missing spare drive Invalid drive Drive controller error The following status messages are not specific to the Storage Manager.
Managing Storage Managers 3. Click Yes to confirm. - The selected Storage Manager is added to the ISIS file system. - The selected Storage Manager state is changed to Bound. Removing (Unbinding) Storage Managers from the ISIS File System Before you can unbind a Storage Manager from the ISIS file system, its Storage Element(s) must be in the Spare state. To remove (unbind) a Storage Manager from the ISIS file system: 1. Click to select the Storage Manager you want to unbind. 2. Click the Unbind button.
3 Managing Avid ISIS 5000 Hardware Managing Orphaned Managers Orphaned Managers are Storage Managers connected to a file system which is not currently in use. This can happen when a Storage Manager is moved from one ISIS 5000 environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Managers.
Managing Storage Managers 4 Filter panel—Filter the orphaned Manager list display based on conditions you configure; see “Filtering the Display” on page 29 5 IP addresses list—Displays the IP addresses of the selected orphaned Managers Orphaned Managers List The following table summarizes the basic information available in the Orphaned Managers list.
3 Managing Avid ISIS 5000 Hardware 2. Select the orphaned Manager(s) you want to force-remove. 3. Click the Force Remove button. A message warns you that removing Storage Managers erases all data on the component. 4. Click Yes. The Force Removal Text Confirmation dialog box opens. 5. Type Remove in the text box, and then click Remove. The orphaned Storage Manager is unbound from the ISIS file system and removed from the Orphaned Managers list.
Managing Storage Elements q w e r t 1 Action button toolbar—Perform actions on selected Storage Elements 2 Details panel—Detailed information on the selected Storage Elements; see “Viewing Storage Element Details” on page 51 3 Storage Elements list—Lists all configured Storage Elements and related information; see “Storage Element List” on page 50 4 Filter panel—Filter the Storage Elements list display based on conditions you configure; see “Filtering the Display” on page 29 5 IP addresses li
3 Managing Avid ISIS 5000 Hardware Storage Element List The following table summarizes the basic information available when you first open the Storage Elements list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51).
Managing Storage Elements Icon Color Description White Indicates the status of the Storage Element is Available (the Storage Element is not linked to the ISIS file system) Green Indicates the status of the Storage Element is either Spare (the Storage Element is not allocated to a Storage Group) or Active (allocated to a Storage Group) Yellow Indicates one of the following: • Problem with the Storage Element • The Storage Element experiences degraded performance due to a reboot during an upgrade o
3 Managing Avid ISIS 5000 Hardware To hide the Details panel: t Click the arrow next to the Storage Element Details title bar. To close the Details panel: t Click Close. The following table summarizes the information available in the Details panel.
Managing Storage Elements Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display. The following table summarizes the Storage Element status messages. Status Description Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files. Disk Failure The Storage Element is unusable for data storage and must be replaced.
3 Managing Avid ISIS 5000 Hardware To add a Storage Element to the ISIS file system: 1. From the Management Console home page, do one of the following: t Click the Storage Managers icon, located in the System section. t Click System > Storage Managers in the pop-up navigation menu. The Storage Managers tool opens. 2. Select the Storage Manager(s) you want to add to the file system. n You can only add Storage Elements that are marked as Available. 3. Click the Bind button.
Managing Storage Elements 2. Click the Issue Command button. The Issue Storage Element(s) Command dialog box opens. 3. Select Initiate Block Rectify, and then click Send. The system rectifies files on the selected Storage Elements and changes the status in the Storage Elements list to Rectifying Files.
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4 Managing Storage Groups and Workspaces This chapter contains the following topics: • Managing Storage Groups • Managing Workspaces • Managing Workspace Access Privileges Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios.
4 Managing Storage Groups and Workspaces q w e r t 1 Action button toolbar—Perform actions on selected Storage Groups 2 Details panel—Detailed information on the selected Storage Groups; see “Viewing Storage Group Details” on page 60 3 Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List” on page 59 4 Filter panel—Filter the Storage Groups list display based on conditions you configure; see “Filtering the Display” on page 29 5 Storage Eleme
Managing Storage Groups If your environment supports clients with very high bandwidth requirements, you need to set up specific hardware and Storage Group configurations to support them. For more information, see the Avid ISIS 5000 Setup Guide. In such an environment, you can use Storage Groups to isolate clients that need very high bandwidth and thus eliminate the competition from other clients trying to access the same Storage Elements.
4 Managing Storage Groups and Workspaces Heading Description (Continued) Chunk Size Displays the size of segmented media files sent over the network Files Displays the number of files in the selected Storage Group Directories Displays the number of directories in the selected Storage Group You can sort the information in the Storage Groups tool by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28.
Managing Storage Groups Heading Description (Continued) Capacity Displays the storage capacity in gigabytes (GB) of the selected Storage Group Effective Displays the effective (available) storage capacity in gigabytes (GB) of the selected Storage Group Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Storage Group Unused Displays the amount of storage space in gigabytes (GB) that currently has no data written on it in the selected St
4 Managing Storage Groups and Workspaces Heading Description (Continued) State Displays the Storage Element category of the selected Storage Element: Chunk Size • Available—Indicates Storage Elements that are not appropriately initialized for use in a Storage Group; these Storage Elements can be used for other purposes in your environment • Spare—Indicates Storage Elements that have been added to the Avid ISIS 5000 file system but are not allocated for a specific purpose; spare but inactive Storage
Managing Storage Groups To add a new Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. Click the New button. The Create Storage Group dialog box opens. 3. In the Name text box, type a name for the Storage Group. n Do not use non-permitted characters in Management Console text fields.
4 Managing Storage Groups and Workspaces To add Storage Elements to a Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. In the Storage Groups list, select the Storage Group where you want to add Storage Elements, and then do one of the following: t Click the Details button.
Managing Storage Groups To remove Storage Elements from a Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. In the Storage Groups list, select the Storage Group from which you want to remove Storage Elements, and then do one of the following: t Click the Details button. t Double-click the Storage Group name.
4 Managing Storage Groups and Workspaces To delete a Storage Group: 1. If any Workspaces exist on the Storage Group you want to delete, first delete the Workspace (see “Deleting Workspaces” on page 76). 2. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 3. In the Storage Groups list, select the Storage Group you want to delete. 4.
Managing Workspaces q w e r t 1 Action button toolbar—Perform actions on selected Workspaces 2 Details panel—Detailed information on the selected Workspaces; see “Viewing Workspace Details” on page 70 3 Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 68 4 Filter panel—Filter the Workspaces list display based on conditions you configure; see “Filtering the Display” on page 29 5 User access panel—Displays users who have access to the select
4 Managing Storage Groups and Workspaces Once you create a plan to allocate Workspaces, you’ll need to determine how much storage each Workspace requires and allocate space accordingly. This might be a function of project size or the number of clients, or it might be a function of media duration or media resolution. When sizing Workspaces in a multiple Workspace configuration, you should consider reserving some space rather than assigning all of it immediately.
Managing Workspaces Heading n Description (Continued) Storage Group For each Workspace, lists the Storage Group on which it is located Files Lists the total number of files stored on the network for each Workspace Chunk Size The smallest unit of data that can be written to the disk(s) You can sort the information in the Workspaces list by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28.
4 Managing Storage Groups and Workspaces To resize the Workspaces Size graph, do one of the following: t Click the Decrease Size button to reduce the size of the graph. t Click the Increase Size button to expand the size of the graph. Viewing Workspace Details The Details panel and the User Access panels display all information for the currently selected Workspace. To view detailed information about a Workspace: t In the Workspaces list, select a Workspace.
Managing Workspaces Heading Description (Continued) Directories Displays the number of directories used by the selected Workspace Config Changes Displays the number of changes to a Storage Group that involve moving data — for example, the number of times an Storage Element has been added or removed Warning Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which a warning event is written to the Event Log Error Event Trigger Displays the value in used pe
4 Managing Storage Groups and Workspaces To add a new Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. Click the New button. The Create Workspace dialog box opens. 3. In the Name text box, type a name for the Workspace. n Do not use non-permitted characters in Management Console text fields.
Managing Workspaces 7. (Option) In the Error Event Trigger text box, do one of the following: t To set an Error event trigger based on percentage of used storage, type in a percentage value and select ‘%’. t To set an Error event trigger based on gigabytes (GB) of unused storage, type in a gigabyte value and select ‘GB’. 8. In the User Access panel, set the User and User Group access privileges. 9. Click Apply to create a new Workspace containing the selected Storage Group and users.
4 Managing Storage Groups and Workspaces 5. Click Apply to create a new Workspace containing the attributes of the selected Workspace. The duplicate Workspace appears in the Workspace dialog box, and the Duplicate Workspace dialog box refreshes to allow you to duplicate a new Workspace. The new Workspace has a default name — Workspace n, where n is an integer that is incremented each time you click Apply to create another duplicate Workspace.
Managing Workspaces Resizing Workspaces There are occasions when you must change the size of Workspaces. For example, you might need to make a Workspace larger to create room for a capture procedure planned for later in the day or for some new media files. Alternatively, you might need to make a Workspace smaller to create space for other Workspaces or to reserve storage for another day. To adjust the size of a Workspace: 1.
4 Managing Storage Groups and Workspaces To set an event trigger: 1. In the Workspaces list, select the Workspace for which you want to set a trigger. 2. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 3.
Managing Workspace Access Privileges If you need to delete a Workspace, make sure that its media is no longer needed, is moved, or is backed up. You then can safely delete the Workspace. If you delete a Workspace that has been mapped to a local drive by a client, the client cannot access that Workspace. Clients should unmap the deleted Workspace by using the Avid ISIS 5000 Client Manager.
4 Managing Storage Groups and Workspaces For example, you might need to increase the access privileges for a user who does not have write access to the appropriate Workspace, or for a Workspace that does not provide the appropriate access to one or more users. To do so, you can either modify an individual client’s access privileges in the Users dialog box (see “Modifying Users” on page 92), or you can use the Workspace dialog box (see “Setting Workspace Access Privileges” on page 78).
Managing Workspace Access Privileges 2. In the Workspaces list, select a Workspace. 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. In the User Access panel, select a user or a user group. Ctrl+click (Windows) or Cmd+click (Macintosh) to select multiple users and user groups.
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5 Managing Clients This chapter contains the following topics: • Managing User Groups • Managing Users • Managing LDAP Accounts • Managing Devices Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS 5000 shared storage network: users, groups, and devices.
5 Managing Clients Managing User Groups This section contains the following topics: • Viewing User Group Details • Adding User Groups • Modifying User Groups • Deleting User Groups Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations.
Managing User Groups 4 User membership panel—Displays information about the membership for the selected user group; see “Adding User Groups” on page 84 and “Modifying User Groups” on page 85 5 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 29 6 Workspace access panel—Displays information about the Workspace access for the selected user; see “Adding User Groups” on page 84 and “Modifying User Groups” on page 85 Viewing User Group Details The
5 Managing Clients Adding User Groups To add a group account: 1. From the Management Console home page, do one of the following: t Click the Groups icon, located in the System section. t Click System > Groups in the pop-up navigation menu. The Groups tool opens. 2. Click the New button. The Create Group dialog box opens. 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name.
Managing User Groups Modifying User Groups You can rename a user group account, change user membership, and modify Workspace access. You can modify a client account at any time, even when it is being actively used in your work environment. To modify a user group account: 1. From the Groups list, do one of the following: t Select the user group account you want to modify, and click the Details button. t Double-click the user group name.
5 Managing Clients Deleting User Groups You can use the ISIS Management Console to delete any user group account. To delete a user group account: 1. Ensure that the user group account to be deleted is not currently active. 2. From the Groups list, select the user group account you want to delete. 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the user group. 4. Click OK.
Managing Users q w e t r y 1 Action button toolbar—Perform actions on selected users 2 Details panel—Detailed information on the selected users; see “Viewing User Details” on page 88 3 User list—Lists all users and related information; see “User List” on page 88 4 Group membership—Displays information about the group membership for the selected user; see “Adding Users” on page 89 and “Modifying Users” on page 92 5 Filter panel—Filter the user list display based on conditions you configure; see “Filte
5 Managing Clients User List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter® Adrenaline client, can adversely affect playback performance when the Avid ISIS 5000 system is under load.
Managing Users Panel Heading Description (Continued) Verify Provides verification for the new password Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS 5000 system is under load.
5 Managing Clients n Users must have access to at least one Workspace before they can use the shared storage network. To create a user account: 1. From the Management Console home page, do one of the following: t Click the Users icon, located in the System section. t Click System > Users in the pop-up navigation menu. The Users tool opens. 2. Click the New button. The Create User dialog box opens. 3. Set the user options. The following table summarizes these options.
Managing Users 5. (Option) In the Workspace Access list, select one or more Workspaces and do one of the following: t Click the Read button to set read-only Workspace access for the user. By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 77.
5 Managing Clients Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account. You can modify a User account at any time, even when it is being actively used in your work environment.
Managing Users 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client. t Click the Read/Write button to set both read and write Workspace access for the client. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 77 and “Setting Workspace Access Privileges” on page 78. 5.
5 Managing Clients To remove a user by disabling the user account: 1. Ensure that the client account to be removed is not currently active. 2. From the Users list, select the client account you want to disable. 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details panel displays information about the selected client. 4. Select the “disable user” check box. 5.
Managing LDAP Accounts You can use the LDAP Sync tool to search for groups and their users on an LDAP server, synchronize users and groups accounts by adding or removing users and/or groups from ISIS, generate a report of the account actions, and view a history of the synchronization activity. You must first configure a connection by entering the LDAP server’s fully qualified name, port, and user distinguished name and password for authentication.
5 Managing Clients 2.
Managing LDAP Accounts Using LDAP Sync Tool The Account Synchronizer is the main window of the Avid ISIS 5000 LDAP Sync Tool. You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information.
5 Managing Clients Modifying the Account Synchronizer Display You can sort the columns in the display alphabetically, and add/remove one or more LDAP groups from the Account Synchronizer display. To sort columns: t Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse the sort. To resize columns: t Click and drag the divider between column headings.
Managing LDAP Accounts 3. Select the groups to be synchronized. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 4. Click the “Add Selected” button. The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in the main window. 5.
5 Managing Clients To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken. 2. You can do the following: t n To show all users, including those which are already reconciled, click the “Show All” check box.
Managing LDAP Accounts To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 2. Click the Reload All button. Information about the selected groups is retrieved from the LDAP server, reassessed, and displayed in the main window.
5 Managing Clients Importing LDAP Users with Incorrectly Formatted LDAP UIDs When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that ISIS allows for valid Usernames. The entry in the User ID column is used as the ISIS Username. If the User ID contains any character listed in the procedure “Entering Text” on page 31, the user(s) will not be added to ISIS.
Managing Devices To connect/reconnect to the LDAP server: 1. Click the LDAP connection status button. The Connect to LDAP Server window appears. n The text fields will be filled in for you if you have previously logged into the LDAP server within the same session. 2. Click Connect. The following happens: - The LDAP Sync Tool connects to the LDAP server. - The Connection status icon changes to green (connected). To reconnect to Avid ISIS 5000: 1.
5 Managing Clients q w e r n 104 1 Action button toolbar—Perform actions on selected client devices 2 Details panel—Detailed information on the selected client devices; see “Viewing Device Details” on page 105 3 Devices list—Lists all client devices and related information; see “Devices List” on page 105 4 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 29 If you select the Force Manual Device Creation option in the Preferences
Managing Devices Devices List The following table summarizes the information available in the Device list. Heading Description Name Lists the client name Bandwidth Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
5 Managing Clients Adding Devices To create a device account: 1. From the Management Console home page, do one of the following: t Click the Devices icon, located in the System section. t Click System > Devices in the pop-up navigation menu. The Users tool opens. 2. Click the New button. The Create Device dialog box opens. 3. Type the system name of the device you want to add in the Name text box.
Managing Devices 2. Modify the Device options as required. The following table summarizes these options. Option Type Description Name text If there is already a device with the name entered in the Name text box, an error message tells you to type a new name Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth Description text Free-text description of the device, maximum of 63 characters 3.
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6 Managing Connections This chapter contains the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status • Monitoring Reservations This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the Avid ISIS 5000 shared storage network. You can also use the Bandwidth Tool to remove individual components from the network.
6 Managing Connections q w e r 1 System bandwidth scale buttons—Increase or decrease the scale of the system bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 111 2 System bandwidth read and write graphs—Graphic display of system read (green) and write (red) bandwidth; see “Bandwidth List” on page 111 3 Device bandwidth scale buttons—Increase or decrease the scale of the device bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 111 4 Device bandwidth re
Monitoring Client Bandwidth Bandwidth List The following table describes the information displayed in the Bandwidth Tool.
6 Managing Connections Monitoring System Connection Status This section contains the following topics: • Opening the Connection Status Tool • Connection Status Descriptions • Disconnecting Clients from the Shared Storage Network The Connection Status tool allows you to view the status of all components connected to the network. You can also use the Connection Status tool to disconnect components from the system.
Monitoring System Connection Status Connection Status Descriptions The Connection Status dialog box lists information about all components — both active and inactive — that comprise the shared storage network. The following table describes the information displayed in the dialog box.
6 Managing Connections 3. Click Yes. The changes might not appear until the list is refreshed. Monitoring Reservations This section contains the following topics: • Reservations Descriptions • Revoking Reservations Normally, bandwidth reservations are initiated and configured automatically by Avid applications based on bandwidth requirements. In some cases however, you might want to limit the bandwidth available to client systems.
Monitoring Reservations Reservations Descriptions The Reservations tool lists information about all bandwidth reservations obtained by connected clients. The following table describes the information displayed. Heading Description System Name The computer name of the client system Reservation n The value of the bandwidth reservation, in MB/sec. You can sort the information in the Reservations tool by clicking any column heading.
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7 System Monitoring and Diagnostics This chapter contains the following topics: • Logging • Using The ISIS Snapshots Tool • Using the Profiler Tool • Viewing System Information • Network Utilities • System Status History Tool • ISIS Toolbox • Monitoring Avid ISIS 5000 with SNMP • Agent Configuration Tools Avid ISIS 5000 Management Console provides tools for logging, monitoring, and system diagnostics.
7 System Monitoring and Diagnostics Using the Administration Logs You can view the log of the ISIS Management Console from the Administration Logs window in the Logging section of the ISIS Management Console. The log lists the actions reported by the ISIS Management Console, including informational messages (such as when upgrades occur), errors, and warnings. You can sort the log entries by column or filtered.
Logging Using the System Logs Tool System logging allows you to select the events to view by restricting the logs to the following categories: • System — Displays events associated with system configuration • Application — Displays events associated with the functioning of the System Director software • Security — Displays events related to security in the network Viewing System Logs You can use the System Logs window to view event logs and to clear existing logs.
7 System Monitoring and Diagnostics Using The ISIS Snapshots Tool This section contains the following topics: • Creating, Viewing, and Deleting Snapshots • Working with Snapshot Archives The ISIS Snapshots tool collects information currently displayed by the ISIS Management Console and the Avid ISIS 5000 System Director Control Panel and allows you to view and archive the information.
Using The ISIS Snapshots Tool Creating, Viewing, and Deleting Snapshots You use the ISIS Snapshots tool to create a detailed view of your system at a particular time. The snapshot is saved as a series of CSV files, one for each component in the system, and a summary file in HTML format.
7 System Monitoring and Diagnostics Working with Snapshot Archives When the Snapshot tool creates a snapshot, it creates a folder which includes a compressed file containing all information collected by the tool. You can combine snapshots into an archive to keep track of the system status — for example, you could archive snapshots weekly or monthly. The Snapshot tool compresses archives in a ZIP file (archivename.zip).
Using the Profiler Tool Using the Profiler Tool The Profiler tool detects the current versions of required software, drivers, and hardware components that are installed on a System Director. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information. Profiles are typically used by Avid Customer Support to help determine problems with installed versions of the operating system, drivers, adapter boards, or firmware. To create a new profile: 1.
7 System Monitoring and Diagnostics Viewing System Information You can use the System Information tool to view basic information about your system and your network. You cannot edit the information displayed in the System Information window. The following table describes the information available in the System Information window.
Network Utilities Category (Continued) Heading Host Name OS Version Processor Type Number of Processors Memory Information Total Physical Memory Total Physical Memory Usage Available Physical Memory Total Page File Available Page File Running Processes To view System Information: 1. From the Management Console home page, do one of the following: t Click the System Information icon, located in the Logging section. t Click Logging > System Information in the pop-up navigation menu.
7 System Monitoring and Diagnostics t Click Tools > Network Utilities in the pop-up navigation menu. The Network Utilities tool opens. 2. Select Ping, Traceroute, or Network Statistics from the Command list. 3. Enter the network name or IP address of the target machine in the “Target name” field. 4. Click Submit to perform the command. The results of the command are shown in the Results area.
ISIS Toolbox ISIS Toolbox This section contains the following topics: • Connection Analyzer Tool • Log Aggregator Tool • Disk Analyzer Tool Avid ISIS 5000 Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all your ISIS hardware. Using the provided visual indicators, you can quickly narrow your search to the intended system event.
7 System Monitoring and Diagnostics Icon Label Status Session Active Source Storage Manager has a session with the target Storage Manager Session Failed Source Storage Manager does not have a session with the target Storage Manager No Connection Target Storage Manager is not communicating with the System Director uServer Not Running Microserver failure—Failure in the request from the Agent to the Storage Manager for session information—for example, a failed request resulting from the Storage Manage
ISIS Toolbox To update the status of Storage Elements: 1. Click the Start button to update the status of Storage Managers without reloading the entire Storage Manager list from the System Director. 2. (Option) To stop the status update operation, do the following: a. Click the Stop button. A confirmation dialog appears. b. Click the Yes button. The update process stops and the main display returns to the previous result.
7 System Monitoring and Diagnostics Using the Log Aggregator Tool The Log Aggregator lists all components of the shared storage network in a tree view. You can select events to log in two ways: n • You can view events for all components in the shared storage network by selecting all active Avid ISIS 5000 systems in the Selection window (the highest level in the tree view).
ISIS Toolbox To create logs with the Log Aggregator tool: 1. Open the Log Aggregator tool. (For information on opening the Log Aggregator, see “Using the Log Aggregator Tool” on page 130.) 2. In the Selection window, do one of the following: t Select all active Avid ISIS 5000 systems to view events from all components in the shared storage network. t Select one or more components to view events from specific System Directors, Storage Elements, and clients attached to the network. 3.
7 System Monitoring and Diagnostics 4.
ISIS Toolbox Disk Analyzer Tool The Avid ISIS 5000 Disk Analyzer runs basic disk performance tests on your Storage Elements. The tests include the following, which you can run in either Sequential or in Random access mode: • Read test • Write test • Read/Write test • Erase test You can also use the Disk Analyzer to collect statistics on the status of Storage Elements and network use, including statistics generated by Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.
7 System Monitoring and Diagnostics For information on running performance tests with the Disk Analyzer, see the following topics: • “Opening the Disk Analyzer Tool” on page 134 • “Running Disk Analyzer Tool Tests” on page 134 Opening the Disk Analyzer Tool To open the Disk Analyzer tool: 1. From the Management Console home page, do one of the following: t Click the ISIS Toolbox icon, located in the Tools section. t Click Tools > ISIS Toolbox in the pop-up navigation menu.
ISIS Toolbox 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run.
7 System Monitoring and Diagnostics Saving Disk Analyzer Test Results You can save the results of the Disk Analyzer tests to your local system. The test results are saved in comma separated value (CSV) format. To save the results of the Disk Analyzer tests: 1. Click the Save Results button. The Save Results window opens. 2. Browse to the location on your local system where you want to save the test results and click Save. The test results are saved to the specified location.
Monitoring Avid ISIS 5000 with SNMP Category Name Description (Continued) ISIS_SystemDirectorState This variable shows the state of the System Director. Status • 0=Online • 1=Offline • 2=Standby • 3=Unknown ISIS_SystemDirectorStateString This variable shows the state of the System Director in string format. ISIS_CheckEventLog This variable shows whether the check event log flag is set.
7 System Monitoring and Diagnostics Category Name Description (Continued) ISIS_TotalSystemMB This variable shows how total system megabytes. ISIS_TotalAllocatedMB This variable shows how total allocated megabytes. Allocated size is the sum of all the workspace sizes. ISIS_TotalUsedMB This variable shows how total system usage across all workspaces. ISIS_FileCount This variable shows how total number of files across all workspaces.
8 Avid ISIS 5000 Control Panels When you log into the Avid ISIS 5000 System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks. • ISIS Launch Pad provides buttons for quick access to various ISIS tools. • Avid ISIS System Director Control Panel provides low-level, performance-monitoring functions.
8 Avid ISIS 5000 Control Panels The following tools are available from the ISIS Launch Pad: Button Function System Director Management Console Opens the Avid ISIS 5000 Management Console in a web browser window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Working with the Avid ISIS 5000 Management Console” on page 15. System Director Control Panel Opens the Avid ISIS System Director Control Panel.
ISIS Launch Pad Button (Continued) Function Storage Manager Agent Page Opens the Avid ISIS 5000 Storage Manager Agent in a web browser window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Avid ISIS 5000 Storage Manager Agent” on page 153. Storage Manager Memory Log Opens the Storage Manager Viewer tool. For more information, see.
8 Avid ISIS 5000 Control Panels Avid ISIS System Director Control Panel This section contains the following topics: • Starting the System Director Control Panel • Starting and Stopping the System Director Service • Changing System Director Virtual Name • Using the ISIS System Director Viewer • Monitoring System Director Status • Working with File System Operations • Monitoring Metadata Status • Resetting the Administrator Password • Managing Active Clients The Avid ISIS System Director Co
Avid ISIS System Director Control Panel Tab Buttons Description (Continued) Change [System Director Allows you to change the virtual server name for the Virtual Name] System Director. Start/Stop System Director These buttons start and stop the System Director windows service. Reconfigure File System… Reconfigures an existing file system. Create New Active… Creates a new, empty file system on the active System Director.
8 Avid ISIS 5000 Control Panels Starting and Stopping the System Director Service The System Director software runs as a Windows service that starts automatically whenever the System Director is online. However, various maintenance and administration functions require that you shut down the System Director engine and then restart it. Maintaining metadata integrity is very important to ensure you do not lose any data files.
Avid ISIS System Director Control Panel Changing System Director Virtual Name The System Director virtual name is the name that is used for the Shared Storage network and will appear in the System Director list in the Avid ISIS 5000 Client Manager application. The System Director virtual name is set to the Windows computer name by default, but you can change it to a different value. n The System Director virtual name is used only within the Shared Storage network. It has no effect on Windows networking.
8 Avid ISIS 5000 Control Panels System Director Performance Indicators The System Director Status tab provides several indicators of system activity and performance.
Avid ISIS System Director Control Panel • System Director is not running — start the System Director by clicking the Start System Director button. • Warning events — logged significant events related to the System Director are also logged in the Logging tab of the ISIS Management Console. For information on how to extract data in the system logs, see “Logging” on page 117.
8 Avid ISIS 5000 Control Panels 4. In the “Active File System Actions” section, click the “Reconfigure File System” radio button. A dialog box opens, prompting you to confirm that you want to reconfigure the existing file system. 5. Click OK. The system reconfigures its metadata and restarts the System Director.
Avid ISIS System Director Control Panel The Metadata Status box shows when the metadata was last verified and saved. A green indicator means no problem has been detected. A yellow indicator means the status is uncertain. A red indicator means that a problem exists. n Metadata memory is also saved automatically when you stop the System Director. The following tables lists the status messages displayed in the Metadata Status box.
8 Avid ISIS 5000 Control Panels Resetting the Administrator Password The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten. This feature does not affect the Windows operating system password. Windows administrator’s privileges are required to reset the password. n You can change the administrator’s password in the ISIS Management Console.
Avid ISIS System Director Control Panel The Active Clients tab displays all active Storage Elements as well as connected client accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view only the active client accounts. For more information, see “Monitoring Client Bandwidth” on page 109. The System Director reports the current client status as described in the following table.
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9 Avid ISIS 5000 Storage Manager Agent This chapter contains the following topics: • Opening the Avid ISIS 5000 Storage Manager Agent • Understanding the Agent Interface • Storage Manager Logging You can view detailed information about all Storage Elements connected to the shared storage network by using Avid ISIS 5000 Agents. The Agents run as a Web service on the Storage Elements, and can be accessed during normal system operations from the ISIS Management Console.
9 Avid ISIS 5000 Storage Manager Agent 2. Type the Administrator password into the password field and do one of the following: n The default Agent Administrator password is “is-admin.” For more information about changing the Agent Administrator password, see “Changing the Agent Administrator Password” on page 158. t Click the arrow icon. t Press the Enter key. The Agent page opens.
Understanding the Agent Interface e w q r The Agent is divided into the following areas: 1 Command menu—Contains the options used for basic management functions. 2 Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default. 3 Logout link 4 Main display area—Displays information about your network and allows you to configure components.
9 Avid ISIS 5000 Storage Manager Agent Menu Option Description Configuration System Displays the following information: • Host Name • Nameservers You can also change the Storage Manager Agent Administrator password in this area; for more information, see “Changing the Agent Administrator Password” on page 158 System Profile Status Displays the following information: • Run Status • Operational Status • Version • Name • Bound • Connected to System Director • Usage • Error Insertion
Understanding the Agent Interface Managing Storage Manager Agent Profiles Storage Manager Agent profiles contain information about the current versions of required software, drivers, and hardware components that are installed on a Storage Server. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information.
9 Avid ISIS 5000 Storage Manager Agent To delete any profile: 1. From the “View all” page, click Delete for the profile you want to delete. A confirmation dialog opens. 2. Click Yes. The selected profile is deleted. To delete all profiles: 1. Click “Delete all” from the left menu. A confirmation dialog opens. 2. Click OK. All profiles are deleted. Changing the Agent Administrator Password By default the Agent Administrator password is set to “is-admin.
Understanding the Agent Interface Menu Heading Description Local System General Displays the basic properties of the Storage Element: System Information: • User Name • Computer Name • OS Version • Processor Type • Number of Processors • System Uptime Memory Information: Agent Environment Storage Element General • Total Physical Memory Usage • Total Physical Memory • Available Physical Memory • Total Page File • Available Page File Displays detailed information Storage Elements
9 Avid ISIS 5000 Storage Manager Agent Tools Tab The Tools tab provides you with network tools and component utilities that generate basic information on network functioning and low-level information on Storage Elements and switches. These tools are used primarily by Avid Customer Support to diagnose problems with components of the shared storage network. The Tools tab for Storage Elements provides access to the Console Viewer.
Understanding the Agent Interface Tool Description (Continued) View available logs Displays the logs that have been previously saved Delete all logs Deletes all log files on the current Storage Element Dump all peer logs Saves the logs of all Storage Elements in the current chassis to files Log fccomm messages Fccomm is a low-level network communication protocol used by devices on the Shared Storage network. This option appears only when you disable logging.
9 Avid ISIS 5000 Storage Manager Agent Storage Manager Logging This section contains the following topics: • Using Storage Manager Agent Logging • Viewing Agent Event Logs • Clearing Agent Event Logs • Enabling and Disabling Storage Manager Logging • Saving Logs • Viewing and Deleting Saved Logs • Using the Log Viewer Tool The Logging tab provides a complete view of the logs of active Storage Managers.
Storage Manager Logging 3. In the Entries to view text box, type the number of events to display. The default is 100. If you want to view all events, type “0” (zero) in the Entries to view text box. 4. Select a log from the “Log to view” list. 5. Click View. The event log displays in the Logs area. Clearing Agent Event Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Open the Agent.
9 Avid ISIS 5000 Storage Manager Agent Saving Logs To save the log displayed in the Logs area, do one of the following: t Select “Dump current log” from the Storage Manager area. t Select “Dump all peer logs” from the Storage Manager area. The current log or all peer logs are saved, and the Logging window displays a list of saved logs. Viewing and Deleting Saved Logs To view a saved log: 1. Select “View available logs” from the Storage Manager area.
Storage Manager Logging To monitor event information about Storage Managers: 1. Click the Tools tab, and then click Console viewer in the Storage Manager Tools section. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Log Viewer tool opens. 2. Select an option as described in the following table.
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A Avid ISIS 5000 SNMP MIB Reference A MIB (Management Information Base) is a virtual database that describes the objects available from the managed device. Using this information with your NMS (Network Management System), you can send queries, receive SNMP trap broadcasts, and configure notifications and alarms based on Avid ISIS 5000 System Director events. Most NMS applications provide the ability to import MIB files. You can find the Avid ISIS 5000 System Director MIB at the following location: D:\Progra
A Avid ISIS 5000 SNMP MIB Reference Object (Continued) OID Description ISIS_WorkspaceRedistributingCount .1.3.6.1.4.1.526.20.2.4 This variable shows the current number of workspaces currently performing a redistribution. __________________________________________________________________________________________ performance ISIS_MegabytesPerSecond .1.3.6.1.4.1.526.20.3.1 This variable shows total megabytes per second for all connected clients. ISIS_ReadMegabytesPerSecond .1.3.6.1.4.1.526.20.3.
Object (Continued) OID Description ISIS_FolderCount .1.3.6.1.4.1.526.20.4.6 This variable shows the number of folders across all workspaces. ISIS_WorkspaceCount .1.3.6.1.4.1.526.20.4.7 This variable shows how total number of workspaces.
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B Avid ISIS 5000 E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
B Avid ISIS 5000 E-mail Notification List 172 Subcode Severity Message (Continued) ISIS General Error ISIS chassis SN %s : Power supply < %d > not present ISIS General Error ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error < %s > has reached the config depth critical threshold ISIS General Error < %s > scheduled for full rebuild.
Subcode Severity Message (Continued) Storage Blade General Information "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Reconnected" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disks under test" Storage Blade General Warning "Server %s, SN %s, chassis %s, slot %d: Send unbind because not current member" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection" Storage Blade General War
B Avid ISIS 5000 E-mail Notification List Subcode Severity Storage Blade General Error 174 Message (Continued) Storage Element remove not scheduled - servers not connected Switch Blade General Information ISIS chassis SN %s : Status reported from switch in slot %d Switch Blade General Information "ISIS chassis SN %s, Switch slot %d : Temp normal" Switch Blade General Error "ISIS chassis SN %s, Switch slot %d : No status reported" Switch Blade General Error "ISIS chassis SN %s, Switch slot
Subcode Severity Message (Continued) System Director Information Reconfiguring because of install file system request System Director Information Updated tiebreaker IP address (%d): %s System Director Information System Director was requested to force clients to log out System Director Information Offline Canceled System Director Information MetaUpgrade: Validated PartitionDump.
B Avid ISIS 5000 E-mail Notification List 176 Subcode Severity Message (Continued) System Director Information Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information Metadata conversion from metadata version %d not supported System Director Information Metadata upgrade completed.
Subcode Severity Message (Continued) System Director Error Metadata converter failed to generate export file System Director Error Metadata import failed - file mgr exiting - call AVID support System Director Error Dismount failed.
B Avid ISIS 5000 E-mail Notification List 178 Subcode Severity Message (Continued) System Director Error The low priority scheduler seems hung. Shutting down.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index A access privileges effective 78 Workspace, setting 78 Account Synchronizer (LDAP Sync tool) 97 accounts See User accounts, User group accounts, Device accounts active clients See also Bandwidth tool checking license status 151 disconnecting client 151 managing 150 obsolete entries 151 Active Clients tab (System Director Control Panel) 143 checking license status 151 described 150 disconnecting client 151 obsolete entries 151 adding Device accounts 106 LDAP/Active Director
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ Avid ISIS 5000 Management Console See Management Console Avid ISIS 5000 System Director See System Director Avid ISIS 5000 System Director Control Panel See System Director Control Panel Avid ISIS Launch Pad See ISIS Launch Pad B bandwidth aggregate 110 monitoring 109 system 110 bandwidth reservations described 114 monitoring 114 revoking 115 Bandwidth tool See also active clients described 25, 109, 111, 115 opening 110 revoking bandwidth reservations 115 scaling bandwidt
ABCDEFGHIJKLMNOPQRSTUVWXYZ metadata dump text file (System Director Control Panel) 149 profiles (Management Console) 123 profiles (Storage Manager Agent) 157 System Director file system 148 D Default Bandwidth for Auto Created Devices (Management Console preferences) 34 default value 34 Default Hard Disk Error Threshold (Management Console preferences) 34 default value 34 Default LCT Threshold (Management Console preferences) 34 default value 34 default password Management Console 15 Storage Manager Agent
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ F I file system operations (System Director) described 147 filtering Administration logs 118 limitations (Management Console) 29 resetting (Management Console) 29 filtering information (Management Console) 29, 29 Force Manual Device Creation (Management Console preferences) 34 default value 34 importing LDAP/Active Directory users with incorrectly formatted UIDs 102 Installers tool described 24 ISIS 5000 See Avid ISIS 5000 ISIS 5000 Control Panel collapsing/expanding 14
ABCDEFGHIJKLMNOPQRSTUVWXYZ ISIS SNMP described 136 ISIS 5000 MIB reference 167 ISIS events 136 MIB file location 136, 167 monitoring 136 ISIS SubCodes See error notification parameters (Notification service) ISIS System Director opening Memory Log Viewer 141, 145 ISIS Toolbox See also Connection Analyzer tool See also Disk Analyzer tool See also Log Aggregator tool described 25, 127 opening 128, 130, 134 J Java WebStart tools ISIS Toolbox 25, 127 LDAP Sync tool 25, 94 Log Viewer tool (Storage Manager Agent
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ Default Bandwidth for Auto Created Devices (preferences) 34 Default Hard Disk Error Threshold (preferences) 34 Default LCT Threshold (preferences) 34 default password 15 described 17 entering text 31, 31 filtering information 29, 29 Force Manual Device Creation (preferences) 34 Help menu 23 Home page 15 logging 117 logging out 17 moving columns 27 navigation toolbar 19 non-administrative login 15 opening (as Administrator) 16 organizing display information 27 resetting Adm
ABCDEFGHIJKLMNOPQRSTUVWXYZ User accounts 92 User group accounts 85 monitoring bandwidth 109 bandwidth reservations 114 metadata status 148 system connection status 112 moving columns (Management Console) 27 multi-level sorting (columns) 28 N navigation toolbar current tool heading 19 described 19 Home link 19 pop-up navigation menu headings 19 pop-up navigation sub-menu 19 related links section 19 Network Degraded status clearing 45 network statistics See Network Utilities tool Network Utilities tool 25 Ad
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ printing account list and selections (LDAP Sync tool) 99 LDAP Sync tool History log 101 user list and selections (LDAP Sync tool) 100 Profiler tool creating profiles 123 deleting all profiles 123 deleting profiles 123 described 26, 123 viewing profiles 123 profiles (Management Console) 123 creating 123 deleting 123 deleting all 123 described 123 viewing 123 profiles (Storage Manager Agent) See also Storage Manager Agent creating 157 deleting 157 described 157 managing 157
ABCDEFGHIJKLMNOPQRSTUVWXYZ settings External Authorization 35 Management Console 33 Notification service 37 showing and hiding columns (Management Console) 27 shutting down System Director engine 144 SMTP Port (Notification service setting) 37 SMTP Server (Notification service setting) 37 Snapshots See ISIS Snapshots tool SNMP (Simple Network Management Protocol) See ISIS SNMP sorting LDAP Sync tool columns 98 sorting information (Management Console) 28 starting Notification service 36 System Director Contr
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ Storage Manager menu (Logging tab) 160 System menu (Logging tab) 160 System menu (System tab) 156 System tab 155 Tools tab 160 viewing logs 162 viewing saved logs 164 Storage Manager Viewer described 141 Storage Managers adding (binding) 44 clearing Network Degraded messages 45 described 39 managing 39 removing (unbinding) 45 status 43 viewing logs (Storage Manager Viewer) 141 Storage Managers tool adding (binding) 44 clearing Network Degraded status 45 closing Details pan
ABCDEFGHIJKLMNOPQRSTUVWXYZ Status panel 21 status retrieval panel 20 storage capacity panel 20 System panel 21 System Status History tool clearing status event 126 described 25, 126 opening 126 viewing system events 126 Text fields guidelines 31 non-permitted characters 31 toolbars navigation (Management Console) 19 tools client management 81 connection management 109 diagnostic 127, 133 hardware management 39 ISIS System Director management 139 logging 117, 129, 162, 164 Management Console configuration 3
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ Storage Element statistics 133 Storage Group details 60 Storage Manager Agent logs 162 Storage Manager Agent profiles 157 Storage Manager details 42, 42 Storage Manager log (Storage Manager Viewer) 141 Storage Manager logs (Storage Manager Viewer) 141 System Director log (System Director Memory Log Viewer) 145 system information (System Information tool) 125 system logs 119 system status history events 126 User details 88 User group details 83 Workspace details 70 Workspac