Avid® ISIS® 5000 Administration Guide
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Contents Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 If You Need Help. . . . . . . . . . . . . .
Configuring External Authorization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Starting, Stopping, and Configuring the Notification Service. . . . . . . . . . . . . . . 36 Configuring Error Notification Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Configuring Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Workspaces List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Using the Workspace Size Graph . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Viewing Workspace Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Adding New Workspaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Duplicating Workspaces. . . . . . . . . . . . . . . . . . . . . . . . . .
Importing LDAP Users with Incorrectly Formatted LDAP UIDs . . . . . . . . 102 Connecting and Disconnecting from the ISIS and LDAP servers. . . . . . . 102 Managing Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Devices List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Viewing Device Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISIS Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Connection Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . .
Chapter 9 Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . . . . 153 Opening the Avid ISIS 5000 Storage Manager Agent . . . . . . . . . . . . . . . . . . . . . . 153 Understanding the Agent Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 System Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Managing Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . .
Who Should Use This Guide Using This Guide The Avid ISIS 5000 shared storage network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. Unless noted otherwise, the material in this document applies to the Windows® and Mac OS® X operating systems.The majority of screen shots in this document were captured on a Windows system, but the information applies to both Windows and Mac OS X systems.
• “Managing Connections” on page 109 provides information about monitoring and managing client connections. • “System Monitoring and Diagnostics” on page 117 provides information about using Management Console tools to monitor and troubleshoot Avid ISIS 5000 hardware, software, and network issues. • “Avid ISIS 5000 Control Panels” on page 139 provides information on using the control panels available from the Avid ISIS 5000 system desktop.
If You Need Help Symbol or Convention Meaning or Action Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag.
Accessing the Online Documentation The Avid ISIS 5000 online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS 5000 installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation. To access the online documentation from the installer USB flash drive: 1.
1 Working with the Avid ISIS 5000 Management Console This chapter contains the following topics: • Before Performing Administrative Functions • Opening the Management Console • Using the Management Console Interface • Organizing Display Information • Filtering the Display • Updating Information • Selecting Items • Entering Text The Avid ISIS 5000 Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as
1 Working with the Avid ISIS 5000 Management Console Before Performing Administrative Functions It is critical that clients unmount Workspaces when you do the following: c • Stopping and restarting the System Director (unmount all Workspaces) • Restarting the System Director (unmount all Workspaces) • Changing users’ or user groups’ access (unmount only the affected Workspaces) • Renaming or deleting Workspaces (unmount only the affected Workspaces) If a client is using a Workspace when the ISIS
Using the Management Console Interface 3. Type your password. For information on changing the administrative password, see “Changing the Administrator Password” on page 34. 4. Click the Login button (arrow icon), or press Enter. The Avid ISIS 5000 Home page opens. To log out of the ISIS Management Console: t Click the Logout link, located in the upper right corner of the screen.
1 Working with the Avid ISIS 5000 Management Console q 18 w e rt y 1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS 5000 system. See “System Status Console” on page 19 2 Navigation toolbar—Access Management Console tools and bread crumb navigation. See “Navigation Toolbar” on page 19 3 Tools panel links—Click to go to the respective tool pages.
Using the Management Console Interface Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface. q w e r t 1 Home link—You can click this link from any page to return to the Management Console Home screen.
1 Working with the Avid ISIS 5000 Management Console q w e r t 20 1 Current system status panel—error/warning/info status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event 2 Status event history panel—displays which type of system events have occurred since the System Director was started, along with the date and time of the first logged event. Clicking this panel will open the System Status History tool.
Using the Management Console Interface System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS 5000 operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status as well as a link to the System Logs tool. n For more information about using the System Logs tool, see “Using the System Logs Tool” on page 119.
1 Working with the Avid ISIS 5000 Management Console The Performance panel provides a summary of the following information: • Messages Per Second • Number of open files The Bandwidth panel displays Megabytes Per Second, information on total and per-client bandwidth.
Using the Management Console Interface Accessing Help The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS 5000 online help as well as the complete set of PDF documents. n Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration. To access the Help menu: 1. Move the mouse cursor over the Help menu text. The Help pop-up menu opens. 2.
1 Working with the Avid ISIS 5000 Management Console Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • • 24 The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see “Managing Workspaces” on page 63 for more information.
Using the Management Console Interface • Tool Description (Continued) Bandwidth View read and write bandwidth of any connected client; for more information, see “Monitoring Client Bandwidth” on page 109. Reservations View and revoke any current bandwidth reservation; for more information, see “Monitoring Reservations” on page 114.
1 Working with the Avid ISIS 5000 Management Console • The Advanced section, which contains the following tools: Tool Description Preferences Change and save bandwidth, LCT threshold, device creation, and disk errors preferences; for more information, see “Configuring Management Console Preferences” on page 33. External Authentication Configure external authentication servers; for more information, see “Configuring External Authorization” on page 35.
Organizing Display Information Showing and Hiding Columns When you open a Management Console tool (for example, the Storage Elements tool), the Main display panel lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden. To show or hide columns: t Select one of the options, right-click in the column heading row and select a heading you want to show or hide.
1 Working with the Avid ISIS 5000 Management Console 3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted. Filtering the Display You can limit the items listed in the Main display panel by setting Filter parameters. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.
Updating Information To restore all items to the display: t Click Clear. The Main display panel updates to display all items. Updating Information You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out. n This setting persists between Management Console sessions, but not browser sessions.
1 Working with the Avid ISIS 5000 Management Console Using Context Menus to Perform Actions Most Management Console tool windows offer context menus you can use to perform commands on selected items. To access context menus within the Management Console: t 30 Right-click (Windows) or Ctrl+click (Macintosh) selected items.
Entering Text Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 31 characters in length. • You should not include a space in the name fields. • You should not use a period (.) as either the first or last character in the names you create. • You should avoid using non-permitted characters in the name fields.
1 Working with the Avid ISIS 5000 Management Console 32
2 Configuring the Management Console This chapter contains the following topics: • Configuring Management Console Preferences • Changing the Administrator Password • Configuring External Authorization • Configuring the Notification Service Avid ISIS 5000 provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.
2 Configuring the Management Console Option Type Description (Continued) Default Bandwidth for Auto text Reservation bandwidth allowed for devices that are Created Devices (MB/sec) (numeric) automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth. Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect.
Configuring External Authorization 2. Type the current Administrator password in the Current Password field. The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5. Click Change. - The Administrator Password is changed to the new value. - A confirmation message will appear in the Results area.
2 Configuring the Management Console 5. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.top-level-domain; for example: server1.dir.company.com 6. (Option) Repeat steps 5–6 (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable. n All of the LDAP servers must be mirrors, and reside on the same subdomain/domain. 7.
Configuring the Notification Service To configure the Notification Service: 1. From the Management Console home page, do one of the following: t Click the Notification Service icon, located in the Advanced section. t Click Advanced > Notification Service in the pop-up navigation menu. The Notification Service tool opens. 2. Click the Enable Service check box to toggle between checked and cleared. t If the check box is checked, the Notification Service is enabled.
2 Configuring the Management Console For a complete list of Avid ISIS 5000 email notifications, see “Avid ISIS 5000 E-mail Notification List” on page 169. To configure error notification parameters: 1. In the ISIS SubCode Configuration section, do one of the following: t To select or deselect all Sub Codes, click the check box next to the error notification type. t To select or deselect individual SubCodes, click the check boxes corresponding to the Sub Codes in the error notification type columns. 2.
3 Managing Avid ISIS 5000 Hardware This chapter contains the following topics: • Managing Storage Managers • Managing Storage Elements This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS 5000 Management Console, which allows you to add, remove, configure, and manage your Storage Elements.
3 Managing Avid ISIS 5000 Hardware The Storage Manager tool allows you to bind/unbind Storage Managers and perform maintenance operations.
Managing Storage Managers Storage Manager List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51).
3 Managing Avid ISIS 5000 Hardware A color-coded icon precedes the name of each Storage Manager, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console.
Managing Storage Managers To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel.
3 Managing Avid ISIS 5000 Hardware The following table summarizes the Storage Manager status messages. Status Description Memory Error The memory test that runs when the Storage Manager starts or restarts reports an error; this status is persistent. Offline The Storage Manager has been taken offline.
Managing Storage Managers Adding (Binding) Storage Managers to the ISIS File System Before you start building Storage Groups and Workspaces, you must bind each Storage Manager to the ISIS file system to make Storage Elements available for use. To add (bind) a Storage Manager to the ISIS file system: 1. Click to select the Storage Manager you want to bind. 2. Click the Bind button. A confirmation dialog appears. 3. Click Yes to confirm. - The selected Storage Manager is added to the ISIS file system.
3 Managing Avid ISIS 5000 Hardware To clear all Network Degraded messages in the Storage Managers list: 1. Select one or more Storage Managers from the Storage Managers list. You can use the Shift and Control keys to select multiple items. For more information, see “Selecting Items” on page 29. 2. Click the Issue Command button. The Issue Storage Manager(s) Command window opens. 3. Click Clear Network Degraded, and then click Send.
Managing Storage Managers 1 Action button toolbar—Perform actions on selected orphaned Managers 2 Details panel—Detailed information on the selected orphaned Managers 3 Orphaned Managers list—Lists all orphaned Managers and related information; see “Orphaned Managers List” on page 47 4 Filter panel—Filter the orphaned Manager list display based on conditions you configure; see “Filtering the Display” on page 28 5 IP addresses list—Displays the IP addresses of the selected orphaned Managers Orphan
3 Managing Avid ISIS 5000 Hardware To remove orphaned Storage Managers: 1. From the Management Console home page, do one of the following: t Click the Orphaned Managers icon, located in the System section. t Click System > Orphaned Managers in the pop-up navigation menu. The Orphaned Managers tool opens. 2. Select the orphaned Manager(s) you want to force-remove. 3. Click the Force Remove button. A message warns you that removing Storage Managers erases all data on the component. 4. Click Yes.
Managing Storage Elements q w e r t 1 Action button toolbar—Perform actions on selected Storage Elements 2 Details panel—Detailed information on the selected Storage Elements; see “Viewing Storage Element Details” on page 51 3 Storage Elements list—Lists all configured Storage Elements and related information; see “Storage Element List” on page 50 4 Filter panel—Filter the Storage Elements list display based on conditions you configure; see “Filtering the Display” on page 28 5 IP addresses li
3 Managing Avid ISIS 5000 Hardware Storage Element List The following table summarizes the basic information available when you first open the Storage Elements list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Viewing Storage Element Details” on page 51).
Managing Storage Elements A color-coded icon precedes the name of each Storage Element, providing an indication of the status of the component. The following table describes the color coding system used by the ISIS Management Console.
3 Managing Avid ISIS 5000 Hardware To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel.
Managing Storage Elements The following table summarizes the Storage Element status messages. Status Description Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files. Disk Failure The Storage Element is unusable for data storage and must be replaced. Test Mode The Storage Element is in disk test mode. Disk Performance Degraded The Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system.
3 Managing Avid ISIS 5000 Hardware 2. Select the Storage Manager(s) you want to add to the file system. n You can only add Storage Elements that are marked as Available. 3. Click the Bind button. A confirmation dialog appears. 4. Click Yes. n - The Storage Manager is bound to the shared storage file system. - The Storage Element status is changed to Spare and is made available to add to Storage Groups. You may have to click the Refresh button to see the changes.
4 Managing Storage Groups and Workspaces This chapter contains the following topics: • Managing Storage Groups • Managing Workspaces • Managing Workspace Access Privileges • Redistributing Data Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios.
4 Managing Storage Groups and Workspaces q w e r 56 t 1 Action button toolbar—Perform actions on selected Storage Groups 2 Details panel—Detailed information on the selected Storage Groups; see “Viewing Storage Group Details” on page 58 3 Storage Groups list—Lists all configured Storage Groups and related information; see “Storage Groups List” on page 57 4 Filter panel—Filter the Storage Groups list display based on conditions you configure; see “Filtering the Display” on page 28 5 Storage E
Managing Storage Groups Storage Group Usage Guidelines You can assign all of your Storage Elements to one large Storage Group, or you can divide your Storage Elements among multiple Storage Groups. (Storage Elements can be assigned to only one Storage Group.) To optimize performance, you can use Storage Groups to configure your Avid ISIS file system.
4 Managing Storage Groups and Workspaces Heading Description (Continued) Unused Displays the total amount of storage space in gigabytes (GB) that currently has no data written on it in the Storage Element(s) assigned to the selected Storage Group Allocated Displays the amount of storage space in gigabytes (GB) reserved for use by Workspaces in the selected Storage Group Unallocated Displays the amount of storage space in gigabytes (GB) available on the Storage Elements and not currently reserved for
Managing Storage Groups Heading Description Name Displays the name of the currently selected Storage Group Protection Displays the type of protection for each Storage Group. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.
4 Managing Storage Groups and Workspaces Heading Description (Continued) State Displays the Storage Element category of the selected Storage Element: Chunk Size • Spare—Indicates Storage Elements that have been added to the Avid ISIS file system but are not allocated for a specific purpose; spare but inactive Storage Elements cannot be used until allocated to a Storage Group • Active—Indicates active Storage Elements added to a server and allocated to a Storage Group Displays the size of segmented
Managing Storage Groups 2. Click the New button. The Create Storage Group dialog box opens. 3. In the Name text box, type a name for the Storage Group. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. If there is already a Storage Group with the name entered in the Name text box, an error message tells you to type a new name. 4.
4 Managing Storage Groups and Workspaces To add Storage Elements to a Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 2. In the Storage Groups list, select the Storage Group where you want to add Storage Elements, and then do one of the following: t Click the Details button.
Managing Workspaces To delete a Storage Group: 1. If any Workspaces exist on the Storage Group you want to delete, first delete the Workspace (see “Deleting Workspaces” on page 74). 2. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups tool opens. 3. In the Storage Groups list, select the Storage Group you want to delete. 4.
4 Managing Storage Groups and Workspaces This section describes how to create, rename, and delete Workspaces. and how to manipulate the amount of storage allocated to each Workspace.
Managing Workspaces Allocating Workspaces Before you create Workspaces, you should consider how you want to allocate them. For example, do you want to allocate them to accommodate projects, groups, individual clients, streaming bit rates, media types, media distributors, or a combination of these? Once you create a plan to allocate Workspaces, you’ll need to determine how much storage each Workspace requires and allocate space accordingly.
4 Managing Storage Groups and Workspaces Heading n Description (Continued) Maximum Lists the maximum amount of storage space in gigabytes (GB) available for the Workspace on the network Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.
Managing Workspaces q e w r t 1 Decrease/Increase buttons—Increases or decreases the scale of the graph 2 Resize handle—Click and drag to increase or decrease the Workspace size; see “Resizing Workspaces” on page 72 3 Used Space 4 Unused space 5 Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace To resize the Workspaces Size graph, do one of the following: t Click the Decrease Size button to reduce the size of th
4 Managing Storage Groups and Workspaces To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel. 68 Heading Description Name Displays the name of the currently selected Workspace Protection Mode Displays the type of protection applied. Avid ISIS provides RAID 5 data protection with an active hot spare. This will display as “Hardware.
Managing Workspaces The User Access panel lists all users and user groups and their access privileges. (For information on access privileges, see “Managing Workspace Access Privileges” on page 75.) The following table summarizes the information available in the User Access panel.
4 Managing Storage Groups and Workspaces 4. Click the Storage Group menu, and select the Storage Group in which you want to create the Workspace. The Storage Group name appears in the Storage Group text box. 5. Type a size for the Workspace in the Capacity text box. The default size (200 GB) is listed in the Capacity text box, and the maximum size is listed next to the Capacity text box. n The minimum Workspace size is 1 GB.
Managing Workspaces n The contents of the original Workspace are not duplicated. To duplicate a Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. In the Workspace list, select the Workspace you want to duplicate. 3. Click the Duplicate button. The Duplicate Workspace dialog box opens. 4.
4 Managing Storage Groups and Workspaces The Workspaces tool opens. 2. In the Workspaces list, click the Workspace name you want to change. 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. Type a new name in the Name text box. n Do not use non-permitted characters in Management Console text fields.
Managing Workspaces Setting Event Triggers You can set event triggers that will write events to the Event log when Workspace capacity (in gigabytes) is less than the specified value, or when used Workspace capacity exceeds the specified percentage. You can create triggers for both Warning and Error events. If you have email notifications enabled, you can select the ISIS General Error and Warning subcodes to receive email notifications when Workspace capacity events are written to the Windows Event Log.
4 Managing Storage Groups and Workspaces 7. Click Apply to commit your changes. 8. Click Close to close the Details window. Deleting Workspaces You can delete Workspaces that are not currently accessed by any clients. You can also delete Workspaces whether or not they have media files stored on them. You can delete multiple Workspaces at one time. If you need to delete a Workspace, make sure that its media is no longer needed, is moved, or is backed up. You then can safely delete the Workspace.
Managing Workspace Access Privileges Managing Workspace Access Privileges You can set privileges for user and user group access to Workspaces in the Workspaces tool. There are three levels of access available to clients of the network. The following table describes the kinds of access privileges available to users and user groups. Access Level Description Read/Write Workspace can be read and written to. Read Workspace can be read but not written to.
4 Managing Storage Groups and Workspaces • If a client has Read/Write privileges to a Workspace and access privileges are reduced to read, the new privileges apply immediately, without modifying the Workspace. If a file is open for writing, the client retains write privilege to that file until it is closed. • If a client has privileges to a Workspace and those privileges are reduced to None, then the Workspace is unavailable the next time that Workspace is accessed.
Redistributing Data Redistributing Data Redistribution is an operation that ensures all files on a Workspace are balanced evenly across the Storage Elements in the Storage Group to provide optimal file system performance. Data chunks are distributed across multiple Storage Elements to ensure redundancy and protect against data loss. In the Avid ISIS, the redistribution of data is initiated when you add unassigned Storage Elements to a Storage Group to increase its storage capacity of that Storage Group.
4 Managing Storage Groups and Workspaces You can also use the Advanced Commands to verify a redistribution. Verification checks that all bad blocks on the appropriate Storage Element have been deleted and that the redistribution has completed successfully. You should use the Verify Redistribution command whenever Storage Elements are rebooted following a redistribution—for example, after you upgrade your system.
Redistributing Data To suspend a redistribution: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces tool opens. 2. Select the Workspace whose files are currently being redistributed. 3. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 4. Select Suspend Redistribution. 5. Click Send.
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5 Managing Clients This chapter contains the following topics: • Managing User Groups • Managing Users • Managing LDAP Accounts • Managing Devices Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS 5000 shared storage network: users, groups, and devices.
5 Managing Clients Managing User Groups This section contains the following topics: • Viewing User Group Details • Adding User Groups • Modifying User Groups • Deleting User Groups Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations.
Managing User Groups 4 User membership panel—Displays information about the membership for the selected user group; see “Adding User Groups” on page 84 and “Modifying User Groups” on page 85 5 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 28 6 Workspace access panel—Displays information about the Workspace access for the selected user group; see “Adding User Groups” on page 84 and “Modifying User Groups” on page 85 Viewing User Group Detai
5 Managing Clients Adding User Groups To add a group account: 1. From the Management Console home page, do one of the following: t Click the Groups icon, located in the System section. t Click System > Groups in the pop-up navigation menu. The Groups tool opens. 2. Click the New button. The Create Group dialog box opens. 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name.
Managing User Groups Modifying User Groups You can rename a user group account, change user membership, and modify Workspace access. You can modify a client account at any time, even when it is being actively used in your work environment. To modify a user group account: 1. From the Groups list, do one of the following: t Select the user group account you want to modify, and click the Details button. t Double-click the user group name.
5 Managing Clients Deleting User Groups You can use the ISIS Management Console to delete any user group account. To delete a user group account: 1. Ensure that the user group account to be deleted is not currently active. 2. From the Groups list, select the user group account you want to delete. 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the user group. 4. Click OK.
Managing Users q w e t r y 1 Action button toolbar—Perform actions on selected users 2 Details panel—Detailed information on the selected users; see “Viewing User Details” on page 88 3 User list—Lists all users and related information; see “User List” on page 88 4 Group membership—Displays information about the group membership for the selected user; see “Adding Users” on page 90 and “Modifying Users” on page 92 5 Filter panel—Filter the user list display based on conditions you configure; see “Filte
5 Managing Clients User List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter® Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing Users Panel Heading Description (Continued) Verify Provides verification for the new password Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS 5000 system is under load.
5 Managing Clients Adding Users A user is anyone who accesses files stored on the network. User accounts include administrative privilege levels, group membership types, and Workspace access. There can be more user accounts than connected clients, with a maximum of 5,000 user accounts (including the default Administrator and Guest accounts). n Users must have access to at least one Workspace before they can use the shared storage network. To create a user account: 1.
Managing Users 4. (Option) In the Group Membership list, select a group, and click the Member button to make the user a member in the group. Users can belong to no more than three groups. By default, new users are listed as “Non-Member” in the Type category for each group. As a result, the Non-Member button is inactive until membership is set. The Group Membership list updates to show the user as a member of the group. 5.
5 Managing Clients 5. Click Close to close the Duplicate User dialog box and to return to the Users tool. Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account.
Managing Users 3. Modify Group membership for the user as required: t Click the Member button to make the user a member in the user group. t Click the Non-Member button to remove the user from the user group. 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client.
5 Managing Clients To remove a user by disabling the user account: 1. Ensure that the client account to be removed is not currently active. 2. From the Users list, select the client account you want to disable. 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details panel displays information about the selected client. 4. Select the “disable user” check box. 5.
Managing LDAP Accounts You can use the LDAP Sync tool to search for groups and their users on an LDAP server, synchronize users and groups accounts by adding or removing users and/or groups from ISIS, generate a report of the account actions, and view a history of the synchronization activity. You must first configure a connection by entering the LDAP server’s fully qualified name, port, and user distinguished name and password for authentication.
5 Managing Clients The Connect to LDAP Server dialog box opens. 2.
Managing LDAP Accounts Using LDAP Sync Tool The Account Synchronizer is the main window of the Avid ISIS 5000 LDAP Sync Tool. You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information.
5 Managing Clients Modifying the Account Synchronizer Display You can sort the columns in the display alphabetically, and add/remove one or more LDAP groups from the Account Synchronizer display. To sort columns: t Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse the sort. To resize columns: t Click and drag the divider between column headings.
Managing LDAP Accounts n On subsequent LDAP Sync tool sessions, the main window will open after login and display the selected groups from the last session. 3. Select the groups to be synchronized. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 4. Click the “Add Selected” button.
5 Managing Clients To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken. 2. You can do the following: t n To show all users, including those which are already reconciled, click the “Show All” check box.
Managing LDAP Accounts To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 2. Click the Reload All button. Information about the selected groups is retrieved from the LDAP server, reassessed, and displayed in the main window.
5 Managing Clients Importing LDAP Users with Incorrectly Formatted LDAP UIDs When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that ISIS allows for valid Usernames. The entry in the User ID column is used as the ISIS Username. If the User ID contains any character listed in the procedure “Entering Text” on page 31, the user(s) will not be added to ISIS.
Managing Devices To connect/reconnect to the LDAP server: 1. Click the LDAP connection status button. The Connect to LDAP Server window appears. n The text fields will be filled in for you if you have previously logged into the LDAP server within the same session. 2. Click Connect. The following happens: - The LDAP Sync Tool connects to the LDAP server. - The Connection status icon changes to green (connected). To reconnect to Avid ISIS 5000: 1.
5 Managing Clients q w e r n 104 1 Action button toolbar—Perform actions on selected client devices 2 Details panel—Detailed information on the selected client devices; see “Viewing Device Details” on page 105 3 Devices list—Lists all client devices and related information; see “Devices List” on page 105 4 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 28 If you select the Force Manual Device Creation option in the Preferences
Managing Devices Devices List The following table summarizes the information available in the Device list. Heading Description Name Lists the client name Bandwidth Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
5 Managing Clients Adding Devices To create a device account: 1. From the Management Console home page, do one of the following: t Click the Devices icon, located in the System section. t Click System > Devices in the pop-up navigation menu. The Device tool opens. 2. Click the New button. The Create Device dialog box opens. 3. Type the system name of the device you want to add in the Name text box.
Managing Devices 2. Modify the Device options as required. The following table summarizes these options. Option Type Description Name text If there is already a device with the name entered in the Name text box, an error message tells you to type a new name Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth Description text Free-text description of the device, maximum of 63 characters 3.
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6 Managing Connections This chapter contains the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status • Monitoring Reservations This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the Avid ISIS 5000 shared storage network. You can also use the Bandwidth Tool to remove individual components from the network.
6 Managing Connections q w e r 1 System bandwidth scale buttons—Increase or decrease the scale of the system bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 111 2 System bandwidth read and write graphs—Graphic display of system read (green) and write (red) bandwidth; see “Bandwidth List” on page 111 3 Device bandwidth scale buttons—Increase or decrease the scale of the device bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 111 4 Device bandwidth re
Monitoring Client Bandwidth Bandwidth List The following table describes the information displayed in the Bandwidth Tool.
6 Managing Connections Monitoring System Connection Status This section contains the following topics: • Opening the Connection Status Tool • Connection Status Descriptions • Disconnecting Clients from the Shared Storage Network The Connection Status tool allows you to view the status of all components connected to the network. You can also use the Connection Status tool to disconnect components from the system.
Monitoring System Connection Status Connection Status Descriptions The Connection Status dialog box lists information about all components — both active and inactive — that comprise the shared storage network. The following table describes the information displayed in the dialog box.
6 Managing Connections To disconnect a client from the shared storage network: 1. Select a client from the list. 2. Click the Disconnect button. A dialog box opens asking you to confirm the action. 3. Click Yes. The changes might not appear until the list is refreshed.
Monitoring Reservations 1 Action button toolbar—Perform actions on selected client reservations 2 Reservations list—List clients with reservations and related information; see “Reservations Descriptions” on page 115 Reservations Descriptions The Reservations tool lists information about all bandwidth reservations obtained by connected clients. The following table describes the information displayed.
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7 System Monitoring and Diagnostics This chapter contains the following topics: • Logging • Using The ISIS Snapshots Tool • Using the Profiler Tool • Viewing System Information • Network Utilities • System Status History Tool • ISIS Toolbox • Monitoring Avid ISIS 5000 with SNMP • Agent Configuration Tools Avid ISIS 5000 Management Console provides tools for logging, monitoring, and system diagnostics.
7 System Monitoring and Diagnostics Using the Administration Logs You can view the log of the ISIS Management Console from the Administration Logs window in the Logging section of the ISIS Management Console. The log lists the actions reported by the ISIS Management Console, including informational messages (such as when upgrades occur), errors, and warnings. You can sort the log entries by column or filtered.
Logging Using the System Logs Tool System logging allows you to select the events to view by restricting the logs to the following categories: • System — Displays events associated with system configuration • Application — Displays events associated with the functioning of the System Director software • Security — Displays events related to security in the network Viewing System Logs You can use the System Logs window to view event logs and to clear existing logs.
7 System Monitoring and Diagnostics Using The ISIS Snapshots Tool This section contains the following topics: • Creating, Viewing, and Deleting Snapshots • Working with Snapshot Archives The ISIS Snapshots tool collects information currently displayed by the ISIS Management Console and the Avid ISIS 5000 System Director Control Panel and allows you to view and archive the information.
Using The ISIS Snapshots Tool Creating, Viewing, and Deleting Snapshots You use the ISIS Snapshots tool to create a detailed view of your system at a particular time. The snapshot is saved as a series of CSV files, one for each component in the system, and a summary file in HTML format.
7 System Monitoring and Diagnostics Working with Snapshot Archives When the Snapshot tool creates a snapshot, it creates a folder which includes a compressed file containing all information collected by the tool. You can combine snapshots into an archive to keep track of the system status — for example, you could archive snapshots weekly or monthly. The Snapshot tool compresses archives in a ZIP file (archivename.zip).
Using the Profiler Tool Using the Profiler Tool The Profiler tool detects the current versions of required software, drivers, and hardware components that are installed on a System Director. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information. Profiles are typically used by Avid Customer Support to help determine problems with installed versions of the operating system, drivers, adapter boards, or firmware. To create a new profile: 1.
7 System Monitoring and Diagnostics The following table describes the information available in the System Information window.
Network Utilities Category (Continued) Heading Number of Processors System Uptime Memory Information Total Physical Memory Total Physical Memory Usage Available Physical Memory Total Page File Available Page File Running Processes To view System Information: 1. From the Management Console home page, do one of the following: t Click the System Information icon, located in the Logging section. t Click Logging > System Information in the pop-up navigation menu. The System Information tool opens.
7 System Monitoring and Diagnostics 3. Enter the network name or IP address of the target machine in the “Target name” field. 4. Click Submit to perform the command. The results of the command are shown in the Results area. System Status History Tool You can use the System Status tool to view the record of system status information collected periodically by the System Information console.
ISIS Toolbox ISIS Toolbox This section contains the following topics: • Connection Analyzer Tool • Log Aggregator Tool • Disk Analyzer Tool Avid ISIS 5000 Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all your ISIS hardware. Using the provided visual indicators, you can quickly narrow your search to the intended system event.
7 System Monitoring and Diagnostics Icon Label Status (Continued) Session Failed Source Storage Manager does not have a session with the target Storage Manager No Connection Target Storage Manager is not communicating with the System Director uServer Not Running Microserver failure—Failure in the request from the Agent to the Storage Manager for session information—for example, a failed request resulting from the Storage Manager not running or the Storage Manager not servicing the request before it
ISIS Toolbox To update the status of Storage Elements: 1. Click the Start button to update the status of Storage Managers without reloading the entire Storage Manager list from the System Director. 2. (Option) To stop the status update operation, do the following: a. Click the Stop button. A confirmation dialog appears. b. Click the Yes button. The update process stops and the main display returns to the previous result.
7 System Monitoring and Diagnostics For more information on the Log Aggregator, see the following topics: • “Using the Log Aggregator Tool” on page 130 • “Creating Aggregate Logs” on page 131 • “Viewing Aggregate Logs” on page 132 Using the Log Aggregator Tool The Log Aggregator lists all components of the shared storage network in a tree view.
ISIS Toolbox Creating Aggregate Logs To use the Log Aggregator, you must have Administrative privileges and be logged into a system with access to the shared storage network. To create logs with the Log Aggregator tool: 1. Open the Log Aggregator tool. (For information on opening the Log Aggregator, see “Using the Log Aggregator Tool” on page 130.) 2.
7 System Monitoring and Diagnostics 4.
ISIS Toolbox Disk Analyzer Tool The Avid ISIS 5000 Disk Analyzer runs basic disk performance tests on your Storage Elements.
7 System Monitoring and Diagnostics Opening the Disk Analyzer Tool To open the Disk Analyzer tool: 1. From the Management Console home page, do one of the following: t Click the ISIS Toolbox icon, located in the Tools section. t Click Tools > ISIS Toolbox in the pop-up navigation menu. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator.
ISIS Toolbox 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run.
7 System Monitoring and Diagnostics Saving Disk Analyzer Test Results You can save the results of the Disk Analyzer tests to your local system. The test results are saved in comma separated value (CSV) format. To save the results of the Disk Analyzer tests: 1. Click the Save Results button. The Save Results window opens. 2. Browse to the location on your local system where you want to save the test results and click Save. The test results are saved to the specified location.
Monitoring Avid ISIS 5000 with SNMP Category Name Description (Continued) ISIS_SystemDirectorState This variable shows the state of the System Director. Status • 0=Online • 1=Offline • 2=Standby • 3=Unknown ISIS_SystemDirectorStateString This variable shows the state of the System Director in string format. ISIS_CheckEventLog This variable shows whether the check event log flag is set.
7 System Monitoring and Diagnostics Category Name Description (Continued) ISIS_TotalSystemMB This variable shows how total system megabytes. ISIS_TotalAllocatedMB This variable shows how total allocated megabytes. Allocated size is the sum of all the workspace sizes. ISIS_TotalUsedMB This variable shows how total system usage across all workspaces. ISIS_FileCount This variable shows how total number of files across all workspaces.
8 Avid ISIS 5000 Control Panels When you log into the Avid ISIS 5000 System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks. • ISIS Launch Pad provides buttons for quick access to various ISIS tools. • Avid ISIS System Director Control Panel provides low-level, performance-monitoring functions.
8 Avid ISIS 5000 Control Panels The following tools are available from the ISIS Launch Pad: Button Function System Director Management Console Opens the Avid ISIS 5000 Management Console in a web browser window (the default browser is Microsoft Internet Explorer). For more information about using the Management Console, see “Working with the Avid ISIS 5000 Management Console” on page 15. Control Panel Opens the Avid ISIS System Director Control Panel.
Avid ISIS System Director Control Panel Using Storage Manager Viewer The Storage Manager Viewer is a valuable tool that allows you to view the Storage Manager log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring Storage Manager status during prolonged operations. To open the Storage Manager Viewer: t Do one of the following: - In the Tools section of the Configuration tab, click Launch Viewer.
8 Avid ISIS 5000 Control Panels You can access the Control Panel only from the System Director. The following table summarizes the functions available in the System Director control panel. Tab Buttons Description The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, reset the event log, and change the bandwidth display scale.
Avid ISIS System Director Control Panel Starting the System Director Control Panel The System Director Control Panel is a Windows application that can be accessed from the Windows Start menu, or from the ISIS 5000 Control Panel. To start the Control Panel, do one of the following: t From the System Director desktop, select Start > Programs > Avid > ISIS System Director > Control Panel. t From the ISIS 5000 Control Panel, click “System Director Control Panel.” The System Director Control Panel opens.
8 Avid ISIS 5000 Control Panels 3. (Option) If you are upgrading or modifying the system, make sure the System Director software has successfully written a local copy of the metadata file: - Open the partition where Avid ISIS 5000 System Director is installed (typically, “D:\Program Files\Avid\ISIS System Director”). - Find the PartitionDump.bin file with a modification date from when you stopped the System Director (if upgrading or modifying the system in any way, copy the PartitionDump.
Avid ISIS System Director Control Panel Using the ISIS System Director Viewer The System Director Memory Log Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
8 Avid ISIS 5000 Control Panels System Director Performance Indicators The System Director Status tab provides several indicators of system activity and performance.
Avid ISIS System Director Control Panel Resetting the System Director Event Log To reset the event log and the status displays after errors are received from the client: t Press the Reset Event button. Working with File System Operations The File System Operations section of the Control Panel allows you to create Active and Standby partitions, as well as to reconfigure existing file systems. You can also use the Control Panel to delete file systems.
8 Avid ISIS 5000 Control Panels 5. Click OK. The system reconfigures its metadata and restarts the System Director.
Avid ISIS System Director Control Panel The Metadata Status box shows when the metadata was last verified and saved, and replicated. A green indicator means no problem has been detected. A yellow indicator means the status is uncertain. A red indicator means that a problem exists. n Metadata memory is also saved automatically when you stop the System Director. The following tables lists the status messages displayed in the Metadata Status box.
8 Avid ISIS 5000 Control Panels To write the contents of metadata to a text file in the System Director directory: 1. Click the System Director Status tab. 2. Click Dump Metadata. A text file called PartitionDump.txt is created in the System Director’s data directory: “D:\Program Files\Avid\ISIS System Director” Resetting the Administrator Password The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten.
Avid ISIS System Director Control Panel Managing Active Clients The Active Clients tab is used to display the identity of the Avid ISIS 5000 clients known to the System Director. The information listed in this tab can be used to determine if obsolete numeric identifiers exist in the System Director. The Active Clients tab displays all active Storage Elements as well as connected client accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view only the active client accounts.
8 Avid ISIS 5000 Control Panels The box below the active clients list provides the following information: • n clients are known or active—Indicates the number of clients currently active or seen by the System Director • n licensed clients are allowed by dongle—Indicates the number of clients licensed by the application key (dongle) • n licenses are in use—Indicates the number of licenses are being used by the clients currently connected to the shared storage network If a client fails without unmounti
9 Avid ISIS 5000 Storage Manager Agent This chapter contains the following topics: • Opening the Avid ISIS 5000 Storage Manager Agent • Understanding the Agent Interface • Storage Manager Logging You can view detailed information about all Storage Elements connected to the shared storage network by using Avid ISIS 5000 Agents. The Agents run as a Web service on the Storage Elements, and can be accessed during normal system operations from the ISIS Management Console.
9 Avid ISIS 5000 Storage Manager Agent n The default Agent Administrator password is “is-admin.” For more information about changing the Agent Administrator password, see “Changing the Agent Administrator Password” on page 158. t Click the arrow icon. t Press the Enter key. The Agent page opens.
Understanding the Agent Interface The following figure illustrates the Avid ISIS Storage Manager Agent with the System tab selected. e w q r The Agent is divided into the following areas: 1 Command menu—Contains the options used for basic management functions. 2 Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default.
9 Avid ISIS 5000 Storage Manager Agent System Tab The System tab allows you to view configuration information for Storage Elements. The System tab lists general information about component status, version, and usage. You can also change the Management Console Administrator password and manage Storage Manager Agent profiles. The following table summarizes the information available in the System tab.
Understanding the Agent Interface Managing Storage Manager Agent Profiles Storage Manager Agent profiles contain information about the current versions of required software, drivers, and hardware components that are installed on a Storage Server. You can view, save, or delete profiles, but you cannot use the Profile tool to edit or modify the information.
9 Avid ISIS 5000 Storage Manager Agent To delete any profile: 1. From the “View all” page, click Delete for the profile you want to delete. A confirmation dialog opens. 2. Click Yes. The selected profile is deleted. To delete all profiles: 1. Click “Delete all” from the left menu. A confirmation dialog opens. 2. Click OK. All profiles are deleted. Changing the Agent Administrator Password By default the Agent Administrator password is set to “is-admin.
Understanding the Agent Interface Menu Heading Description Local System General Displays the basic properties of the Storage Element: System Information: • User Name • Computer Name • OS Version • Processor Type • Number of Processors • System Uptime Memory Information: Agent Environment Storage Element General • Total Physical Memory Usage • Total Physical Memory • Available Physical Memory • Total Page File • Available Page File Displays detailed information Storage Elements
9 Avid ISIS 5000 Storage Manager Agent Tools Tab The Tools tab provides you with network tools and component utilities that generate basic information on network functioning and low-level information on Storage Elements and switches. These tools are used primarily by Avid Customer Support to diagnose problems with components of the shared storage network. The Tools tab for Storage Elements provides access to the Console Viewer.
Understanding the Agent Interface Tool Description (Continued) View available logs Displays the logs that have been previously saved Delete all logs Deletes all log files on the current Storage Element Dump all peer logs Saves the logs of all Storage Elements in the current chassis to files Log fccomm messages Fccomm is a low-level network communication protocol used by devices on the Shared Storage network. This option appears only when you disable logging.
9 Avid ISIS 5000 Storage Manager Agent Tool Description (Continued) Refresh RAID Status The System Status Panel in the Management Console updates automatically but if you suspect that it is not correct, you and click the Refresh RAID Status to force an update of the status.
Storage Manager Logging Viewing Agent Event Logs To view event logs: 1. Open the Agent. (For information on opening the Agent, see “Opening the Avid ISIS 5000 Storage Manager Agent” on page 153.) 2. Click the Logging tab. The Logging window opens. 3. In the Entries to view text box, type the number of events to display. The default is 100. If you want to view all events, type “0” (zero) in the Entries to view text box. 4. Select a log from the “Log to view” list. 5. Click View.
9 Avid ISIS 5000 Storage Manager Agent To start the logging function: t Select “Enable logging” from the Storage Manager area. - A confirmation message appears in the logging window. - The “Enable logging” link changes to “Disable logging.” Saving Logs To save the log displayed in the Logs area, do one of the following: t Select “Dump current log” from the Storage Manager area. t Select “Dump all peer logs” from the Storage Manager area.
Storage Manager Logging Using the Log Viewer Tool The Log Viewer tool displays event information about Storage Managers. You cannot save the information displayed in the Log Viewer tool, but you can copy it to a word processing application, such as Notepad. You can also save event logs displayed in the Logging tab (see “Saving Logs” on page 164). The information is used primarily by Avid Customer Support personnel to help analyze problems with Storage Managers.
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A Avid ISIS 5000 SNMP MIB Reference A MIB (Management Information Base) is a virtual database that describes the objects available from the managed device. Using this information with your NMS (Network Management System), you can send queries, receive SNMP trap broadcasts, and configure notifications and alarms based on Avid ISIS 5000 System Director events. Most NMS applications provide the ability to import MIB files. You can find the Avid ISIS 5000 System Director MIB at the following location: D:\Progra
A Avid ISIS 5000 SNMP MIB Reference Object (Continued) OID Description ISIS_MegabytesPerSecond .1.3.6.1.4.1.526.20.3.1 This variable shows total megabytes per second for all connected clients. ISIS_ReadMegabytesPerSecond .1.3.6.1.4.1.526.20.3.2 This variable shows total read megabytes per second for all connected clients. ISIS_WriteMegabytesPerSecond .1.3.6.1.4.1.526.20.3.3 This variable shows total write megabytes per second for all connected clients. ISIS_MessagesPerSecond .1.3.6.1.4.1.526.
B Avid ISIS 5000 E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
B Avid ISIS 5000 E-mail Notification List 170 Subcode Severity Message (Continued) ISIS General Error ISIS chassis SN %s : Power supply < %d > not present ISIS General Error ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error < %s > has reached the config depth critical threshold ISIS General Error < %s > scheduled for full rebuild.
Subcode Severity Message (Continued) Storage Blade General Information Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Reconnected Storage Blade General Warning Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disks under test Storage Blade General Warning Server %s, SN %s, chassis %s, slot %d: Send unbind because not current member Storage Blade General Warning Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection Storage Blade General Warning Ca
B Avid ISIS 5000 E-mail Notification List Subcode Severity Storage Blade General Error 172 Message (Continued) Storage Element remove not scheduled - servers not connected Switch Blade General Information ISIS chassis SN %s : Status reported from switch in slot %d Switch Blade General Information ISIS chassis SN %s, Switch slot %d : Temp normal Switch Blade General Error ISIS chassis SN %s, Switch slot %d : No status reported Switch Blade General Error ISIS chassis SN %s, Switch slot %d :
Subcode Severity Message (Continued) System Director Information Updated tiebreaker IP address (%d): %s System Director Information System Director was requested to force clients to log out System Director Information Offline Canceled System Director Information MetaUpgrade: Validated PartitionDump.
B Avid ISIS 5000 E-mail Notification List 174 Subcode Severity Message (Continued) System Director Information Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information Metadata conversion from metadata version %d not supported System Director Information Metadata upgrade completed.
Subcode Severity Message (Continued) System Director Error Metadata converter failed to generate export file System Director Error Metadata import failed - file mgr exiting - call AVID support System Director Error Dismount failed.
B Avid ISIS 5000 E-mail Notification List 176 Subcode Severity Message (Continued) System Director Error The low priority scheduler seems hung. Shutting down.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index A access privileges effective 75 Workspace, setting 76 Account Synchronizer (LDAP Sync tool) 97 accounts See User accounts, User group accounts, Device accounts active clients See also Bandwidth tool checking license status 152 disconnecting client 152 managing 151 obsolete entries 152 Active Clients tab (System Director Control Panel) 142 checking license status 152 described 151 disconnecting client 152 obsolete entries 152 adding Device accounts 106 LDAP/Active Director
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ See Storage Manager Agent Avid ISIS 5000 Help See Help Avid ISIS 5000 Management Console See Management Console Avid ISIS 5000 System Director See System Director Avid ISIS 5000 System Director Control Panel See System Director Control Panel Avid ISIS Launch Pad See ISIS Launch Pad B bandwidth aggregate 110 monitoring 109 system 110 bandwidth reservations described 114 monitoring 114 revoking 115 Bandwidth tool See also active clients described 25, 109, 111, 115 opening 1
ABCDEFGHIJKLMNOPQRSTUVWXYZ See System Director Control Panel creating aggregate logs 131 ISIS snapshot 121 ISIS snapshot archives 122 metadata dump text file (System Director Control Panel) 149 profiles (Management Console) 123 profiles (Storage Manager Agent) 157 System Director file system 148 D Default Bandwidth for Auto Created Devices (Management Console preferences) 34 default value 34 Default Hard Disk Error Threshold (Management Console preferences) 34 default value 34 Default LCT Threshold (Manage
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ ISIS 5000 Control Panel 140 External Authentication configuring 35 described 35 See also Avid LDAP Account Synchronizer External Authentication tool 35 described 26 F file system operations (System Director) described 147 filtering Administration logs 118 limitations (Management Console) 28 resetting (Management Console) 29 filtering information (Management Console) 28, 28 Force Manual Device Creation (Management Console preferences) 34 default value 34 G General Configu
ABCDEFGHIJKLMNOPQRSTUVWXYZ using 120 ISIS SNMP described 136 ISIS 5000 MIB reference 167 ISIS events 136 MIB file location 136, 167 monitoring 136 ISIS SubCodes See error notification parameters (Notification service) ISIS System Director opening Memory Log Viewer 141, 145 virtual name conventions 144 ISIS Toolbox See also Connection Analyzer tool See also Disk Analyzer tool See also Log Aggregator tool described 25, 127 opening 128, 130, 134 J Java WebStart tools ISIS Toolbox 25, 127 LDAP Sync tool 25, 94
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ configuring preferences 33 context menus 30 Default Bandwidth for Auto Created Devices (preferences) 34 Default Hard Disk Error Threshold (preferences) 34 Default LCT Threshold (preferences) 34 default password 15 described 17 entering text 31, 31 filtering information 28, 28 Force Manual Device Creation (preferences) 34 Help menu 23 Home page 15 logging 117 logging out 17 moving columns 26 navigation toolbar 19 non-administrative login 15 opening (as Administrator) 16 org
ABCDEFGHIJKLMNOPQRSTUVWXYZ group reconciliation actions (LDAP Sync tool) 100 LDAP Sync tool display 98 User accounts 92 User group accounts 85 monitoring bandwidth 109 bandwidth reservations 114 metadata status 148 system connection status 112 moving columns (Management Console) 26 multi-level sorting (columns) 27 N navigation toolbar current tool heading 19 described 19 Home link 19 pop-up navigation menu headings 19 pop-up navigation sub-menu 19 related links section 19 Network Degraded status clearing 4
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ printing account list and selections (LDAP Sync tool) 99 LDAP Sync tool History log 101 user list and selections (LDAP Sync tool) 100 Profiler tool creating profiles 123 deleting all profiles 123 deleting profiles 123 described 25, 123 viewing profiles 123 profiles (Management Console) 123 creating 123 deleting 123 deleting all 123 described 123 viewing 123 profiles (Storage Manager Agent) See also Storage Manager Agent creating 157 deleting 157 described 157 managing 157
ABCDEFGHIJKLMNOPQRSTUVWXYZ Settings Notification service 37 settings External Authorization 35 Management Console 33 showing and hiding columns (Management Console) 27 shutting down System Director engine 143 SMTP Port (Notification service setting) 37 SMTP Server (Notification service setting) 37 Snapshots See ISIS Snapshots tool SNMP (Simple Network Management Protocol) See ISIS SNMP sorting LDAP Sync tool columns 98 sorting information (Management Console) 27 starting Notification service 36 System Direc
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ System menu (System tab) 156 System tab 156 Tools tab 160 viewing logs 163 viewing saved logs 164 Storage Manager Viewer described 141 Storage Managers adding (binding) 45 clearing Network Degraded messages 45 described 39 managing 39 removing (unbinding) 45 status 43 viewing logs (Storage Manager Viewer) 141 Storage Managers tool adding (binding) 45 clearing Network Degraded status 45 closing Details panel 43 described 24 Details panel 42 opening Storage Manager Agent 153
ABCDEFGHIJKLMNOPQRSTUVWXYZ Status panel 21 status retrieval panel 20 storage capacity panel 20 System panel 21 System Status History tool clearing status event 126 described 25, 126 opening 126 viewing system events 126 T Text fields guidelines 31 non-permitted characters 31 toolbars navigation (Management Console) 19 tools client management 81 connection management 109 diagnostic 127, 133 hardware management 39 ISIS System Director management 139 logging 117, 129, 162, 165 Management Console configuration
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ LDAP Sync tool History log 101 profiles (Management Console) 123 saved Storage Manager logs 164 Storage Element details 51 Storage Element statistics 133 Storage Group details 58 Storage Manager Agent logs 163 Storage Manager Agent profiles 157 Storage Manager details 42, 42 Storage Manager log (Storage Manager Viewer) 141 Storage Manager logs (Storage Manager Viewer) 141 System Director log (System Director Memory Log Viewer) 145 system information (System Information too
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