® ® Avid ISIS 5500 | 5000 Setup Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Avid Training Services .
Removing and Installing the System Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Installing the Adapter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Myricom 10-Gb Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Intel Driver and Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Chapter 3 Installing the Avid ISIS System . . . . .
Turning On the Avid ISIS 5500 Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Chapter 4 Installing the Avid ISIS Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Windows Operating System and Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Setting the Date, Time, and Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Specifying a Unique Computer Name . . . . . . . . . . . . . . . . .
Setting IP Addresses for Crossover Link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Configure the Resiliency Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Stopping and Restarting the System Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Binding Order for Health Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Chapter 7 Avid ISIS Upgrade Guidelines . . . . . . . . . . . .
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Uninterruptible Power Supply (UPS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid® ISIS® 5500 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value. n This document describes the features for all Avid ISIS shared storage networks.
If You Need Help Symbol or Convention Meaning or Action Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
Avid Training Services To access the online documentation from the installer kit: 1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port. 2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient.
1 Avid ISIS Overview The document describes features and hardware of the Avid ISIS 5500. Depending on your configuration, your Avid ISIS system might not contain certain features and hardware that are covered in the document. Information that applies to specific models is specified in that section. The term “Avid ISIS” is used when the information applies to all models. Avid ISIS uses industry standard components to deliver high capacity, high performance collaborative media solutions.
Avid ISIS Hardware Avid ISIS Hardware The Avid ISIS Engine uses the Windows® Storage Server 2008 R2 operating system with Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software release is listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing data. The size of the data drives is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.
Avid ISIS Hardware Front of the Enclosure With Bezel The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following is an illustration with the front bezel removed. Front of the Enclosure Without Bezel ID Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use.
Avid ISIS Hardware Data Drive LED Functions 6 Gb SAS Expander — Data Drive LED Functions Drive State Blue LED Red LED Management Console Messaging Comments Online Inactive On solid Off No Special Status Healthy online drive, no disk I/O On-line Active Activity Off No Special Status Healthy online drive, with disk I/O Healthy Spare On solid Off No Special Status Healthy Global Hot Spare disk Online Disk in a Degraded Set On solid/ Activity Fast flashing Error – Disk Performance Degrade
Avid ISIS Hardware System Director Front View A B C D E F G H ID Control panel The following table describes the control panel shown in the previous figure. System Control Panel Letter Description Description A Universal serial bus (USB) port USB 2.0 device port on the front of the system supports one USB device. Recommended for use when re-imaging the system drives or loading software. Two more USB ports are located on the back of the system.
Avid ISIS Hardware System Control Panel (Continued) Letter Description Description F System Drive activity LED Indicates drive activity from the onboard SATA controller and blinks when either of the system drives is being accessed. G System ID button When pressed it illuminates blue and also illuminates an LED on the rear of the enclosure. The rear LED is also blue and is on the lower left-hand side of the Ethernet ports.
Avid ISIS Hardware 6 Gb SAS Expander — Initial Data Drive Slot Locations and RAID Groups Slot 1 – RAID Group 0 Slot 5 – RAID Group 0 Slot 9 – RAID Group 1 Slot 13 – RAID Group 2 Slot 2 – RAID Group 0 Slot 6 – RAID Group 1 Slot 10 – RAID Group 1 Slot 14 – RAID Group 2 Slot 3 – RAID Group 0 Slot 7 – RAID Group 1 Slot 11 – RAID Group 2 Slot 15 – RAID Group 2 Slot 4 – RAID Group 0 Slot 8 – RAID Group 1 Slot 12 – RAID Group 2 Slot 16 – Spare Downloading and Installing the LSI MegaRAID Storage Manag
Avid ISIS Hardware RAID Behavior in the Engine Once the three RAID groups have been created, any of the drives in the Engine can be swapped within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of each of the three RAID groups. If a single drive should fail, the Avid ISIS automatically starts a repair of the RAID group using the spare drive in the Engine.
Avid ISIS Hardware Supported Slot Configuration PCI Slot Interface Description 2 PCI-E x16 10 Gb Ethernet Myricom® board The 10 Gb Ethernet Myricom board is installed in the second PCI-E x16 connector on the ISIS 5500 Engine. This is a 10-Gb connection for configurations with multiple storage enclosures or for a single 10-Gb client in a direct connect configuration. 3 PCI-E x8 Internal LSI® RAID controller board The LSI MegaRAID board is installed in the third PCI-E x8 connector.
Avid ISIS Networks Activating the License Key You need to activate your Avid ISIS software before you can make an Active File System. After installing your software, see “Avid ISIS Software Licensing” on page 97 n Previous versions of Avid ISIS software use an application key plugged into the System Director to allow clients to connected to the ISIS infrastructure. The USB application key is now available as an option. New ISIS systems ship with software licensing that is activated online.
Avid ISIS Networks Depending if you have installed the optional Quad Port 1 Gb Ethernet adapter board, four or eight direct connect 1 Gb clients are available. The Myricom 10 Gb Ethernet board offers one 10 Gb direct connect client. n You cannot mix an Ethernet switch configuration and clients that are directly connected.
Avid ISIS Networks System Director and Switch 1 Gb Connections A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports (1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be configured as the System Director. Clients access workspaces on the System Director through the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS continues to operate.
Installation Consideration Avid ISIS Infrastructure — with Optional Storage ISIS 5500 Optional storage enclosures Avid ISIS Avid ISIS Avid ISIS Avid ISIS Avid ISIS Ethernet switch Ethernet client Ethernet client Ethernet client 10 Gb Ethernet Ethernet client Up to 90 clients Installation Consideration To set up an Avid ISIS environment you need: n • An Avid ISIS Engine • Avid ISIS software If using System Director Resiliency, the software license or an Application Key must be installed on both t
Installation Consideration - Up to 24, 1-Gb Ethernet clients are supported on the Force10 S25 Ethernet switch using a 10-Gb connection to the System Director (see “Engine and Switch 10 Gb Connections” on page 24). - Up to 44, 1-Gb Ethernet clients are supported on the Force10 S60 Ethernet switch using four 1-Gb connections to the System Director. - Up to 47, 1-Gb Ethernet clients are supported on the Force10 S4810 Ethernet switch using a 10-Gb connection to the System Director.
2 Optional Network Adapter Boards This chapter provides procedures for adding and replacing network adapter boards in your Avid ISIS 5500. Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system. Perform a quick check to verify that the system is in good working order.
Electrostatic Discharge Precautions configurations see “Direct Connect Clients” on page 22. Avid ISIS Rear Panel Quad port Myricom 10 Gb 1 Gb Ethernet Ethernet port LSI MegaRAID controller Electrostatic Discharge Precautions Electrostatic discharge (ESD) can damage disk drives, electronic components, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation.
Removing and Installing the System Cover Removing the Top System Cover Front Pull tabs Top cover screws Thumb screws To install the server system cover: 1. Place the cover over the Engine so that the side edges of the cover sit just outside the Engine sidewalls. 2. While pulling the tabs outward, slide the cover forward until the tabs click into place and release the pull tabs. 3. Replace the four top cover screws previously removed. 4. Tighten the rear thumbscrews. 5.
Removing and Installing the System Cover Installing the Adapter Board To install the adapter board: 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 28. 2. Remove the Engine as previously described, see “Removing and Installing the System Cover” on page 28. 3. Identify the appropriate slot for the adapter boards you are installing. 4. Remove the screw securing the blank panel associated with the slot where you are installing the adapter board.
Myricom 10-Gb Driver and Configuration Settings 5. Insert the adapter board so that it fits into the connector and fills the hole where you previously removed the blank panel. Be sure to seat the tab at the bottom panel seats into the slot on the bottom of the Engine chassis. n Make sure that any empty adapter board slots have blank panels installed. 6. Replace the top cover, see “Removing and Installing the System Cover” on page 28. 7.
3 Installing the Avid ISIS System This chapter describes how to install an Avid ISIS and the Ethernet switches to create a workgroup. The workgroup can be standalone or connected to an in-house network.
Installing Avid ISIS Hardware in a Rack n • Keyboard, video, and mouse switch (KVM) — You need to supply a KVM if rack mounted and using multiple Engines. • Ethernet cables — You need to supply Ethernet cables for the Avid ISIS 5500 clients. Keep the shipping boxes that come with your Avid ISIS hardware. You might need to repackage and ship the components in the future.
Installing Avid ISIS Hardware in a Rack Make sure your rack enclosure is stable enough to prevent tipping over when one or more Avid ISIS servers are extended on the sliding rails. • Circuit Overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
Installing Avid ISIS Hardware in a Rack Separating the Slide Rails You need to separate the slide rails and attach the inner “movable” section to the File Gateway server and the outer “fixed” section to the rack rails. To separate the slide rails: 1. Slide the slide rail completely open. 2. Press the spring clip on the inner slide rail as shown in the illustration. n The blowup of the spring clip shown in the illustration is on the bottom side of the slide rail. Separating the Slide Rails 3.
Installing Avid ISIS Hardware in a Rack n You might find more screws in the rail kit than is needed, and described in this procedure. Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the Engine. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 35), perform the following procedure.
Installing Avid ISIS Hardware in a Rack Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4. Adjust the outer slide rail bracket assembly to the rear mounting rail. 5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Installing Avid ISIS Hardware in a Rack Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 35), perform the following procedure. If your mounting rails have round holes, you first need to clip on the round hole adapter.
Installing Avid ISIS Hardware in a Rack 2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Round Hole Adapter 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail.
Installing Avid ISIS Hardware in a Rack Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail. 7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Installing Avid ISIS Hardware in a Rack Front Panel Screws 1 of 4 screws Rack enclosure front mounting rail Installing the Force10 S25 and S4810 Switches in a Rack Make sure you have at least 1U of rack space available prior to installing. The illustrations in this section show the Force10 S25N switch, but the Force10 S25P and Force10 S4810 switches are rack-mounted in the same way. c You should have someone helping you lift the switch while you are positioning it into the rack.
Installing Avid ISIS Hardware in a Rack 2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails. 3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails. 4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.
Installing Avid ISIS Hardware in a Rack To secure the Force10 switch to the rack enclosure: 1. Attach the rack-mount brackets using the four small flat-head screws on each side. Rack-mount brackets View from rear Screws Rack-mount brackets Power Supply Front 2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails. 3.
Installing the Avid ISIS Drives Installing the Avid ISIS Drives To install a drive in the Avid ISIS: 1. Locate the data drives that came with your Avid ISIS. 2. Select one drive. 3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier. 4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the Engine.
Connecting a Keyboard, Monitor, and Mouse n There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is typically used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the Engine. To connect a keyboard, monitor, and mouse to the Avid ISIS: 1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack.
Connecting Power Cords Connecting Power Cords To connect the power cords to the Avid ISIS 5500: 1. Plug two power cords into the back of the Engine and then plug the other ends into power outlets. Avid ISIS Power Connections Top power connector Bottom power connector USB ports Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6 Myricom 10 Gb Ethernet port 2. Plug two power cords into the back of the network switch and then plug the other ends into power outlets.
Connecting Clients Directly to the System Director n For cable specifications, see “Supported Cabling” on page 156. • A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections, see “System Director 1 Gb Ethernet Connections to the Switch” on page 48. • One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection, see “10 Gb Ethernet S25 Switch Connections” on page 52.
System Director 1 Gb Ethernet Connections to the Switch To connect clients directly to the Avid ISIS 5500: 1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6. Attaching the Ethernet Cable to the Gigabit Ethernet Port 1 Gb Ethernet connections 2. Plug the other ends of the Ethernet cables into the network port of each of your four clients. 3.
System Director 1 Gb Ethernet Connections to the Switch 3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS 5500. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6. Attaching the Ethernet Cable to the Gigabit Ethernet Port 1 Gb Ethernet connections n When using optional Engines, you must use the 10 Gb Ethernet connection. 4.
Force10 Ethernet Switches Attaching the Four Ethernet Cables to the Ethernet Switch Up to 20 clients, ports 5 - 24 21 22 Console 23 24 1 Gb Ethernet connections Avid ISIS 5000 5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded in the Force10 switches. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Force10 Ethernet Switches The following sections described the optional module installation for the supported Force10 switches: n • “Force10 S25 Switch Modules” on page 51 • “Force10 S60 Switch Modules” on page 58 • “Force10 S4810 Port Configuration” on page 63 Force10 S4810 switches do not support optional modules for stacking.Each port of the S4810 can be configured for 1Gb or 10 Gb connections.
Force10 Ethernet Switches Force10 S25N Switch — Front Status Panel LEDs OK Alarm AC DC Stack ID Indicator XFP25 XFP27 LED XFP26 XFP28 Link/Active Indicator LEDs (SFP Ports 21-24) Alarm AC STACK ID S25-01-GE-24V DC XFP25 27 XFP26 P28 RJ-45 Console Port Ethernet 1 Gb Ports Shared Ports (21-24) SFP Ports (21-24) Avid has also qualified the following optical adapters to be used in the Force10 S24P optical (fibre) switch: • Macintosh clients have been qualified with the Small Tree PEG1F
Force10 Ethernet Switches Force10 S25 Switch — Module Installation 4. Secure the module in the switch with the two captive thumb screws. 5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the switch. 6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch. Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port 7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Force10 Ethernet Switches n Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 156. 9. Connect the other end of the cable to the 10 Gb port on the rear Engine. n ISIS Engines can be connected to any 10 Gb port on the switch. Attaching the 10 Gb Ethernet Cable Second Engine 10 Gb Ethernet LC to LC connection 10.
Force10 Ethernet Switches Four Engines to a Single Switch Second Engine Third Engine Fourth Engine 10 Gb Ethernet LC to LC connection 11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Force10 Ethernet Switches To stack Force10 S25 switches: 1. Install a 12 Gb stacking module into the right slot of the Force10 switch, similar to the process described in “Force10 S25 Switch Modules” on page 51. 2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module. 3. Insert the stacking module into the open slot where the blank cover was removed. 4. Secure the stacking module in the switch with the two captive thumb screws. 5.
Force10 Ethernet Switches To connect the Avid ISIS Engine to the designated Avid ISIS System Director: 1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director Ethernet switch. c Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components. 2. (If connected) Remove both power cords from the back of the switch. 3. Locate the 10-foot (3-meter) optical cable. 4.
Force10 Ethernet Switches Four Engines to a Stacked S25 Switch Second Engine Third Engine Fourth Engine LC to LC connections 8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Force10 Ethernet Switches automatically adjust to the changes. If you have modified the switch configuration in any way, see Avid Network and Switch Guide included in the Documentation folder of the software kit. The Force10 S60 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on.
Force10 Ethernet Switches Force10 S60 Switch — Module Installation Front Rear 4. Secure the module in the switch with the captive thumb screw. 5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch. 6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the switch. Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port 7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Force10 Ethernet Switches 8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch. n Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 156. 9. Connect the other end of the cable to the 10 Gb port on the rear Engine. n ISIS Engines can be connected to any 10 Gb port on the switch. Attaching the 10 Gb Ethernet Cable Second Engine 10 Gb Ethernet LC to LC connection 10.
Force10 Ethernet Switches Stacking the Force10 S60 Switches Avid supports stacking two Force10 S60 switches. The expansion slots in the Force10 switches allow you to stack similar switches together into a single virtual switch. When two Force10 S60 switches are stacked you have the capability of connecting up to 88 1 Gb clients. The stacking modules are ordered separately and install in either the front or back slot of the Force10 S60 switch.
Connecting Multiple Engines to the Stacked Switch The Avid switch configuration file automatically detects the 24 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit. Force10 S4810 Port Configuration Avid ships the Force10 S4810 switch pre-configured for an Avid ISIS 5500 environment. This configuration has specific requirements on where the Engines and clients need to be connected.
Connecting Multiple Engines to the Stacked Switch 2. (If connected) Remove both power cords from the back of the switch. 3. Locate the 10-foot (3-meter) optical cable. 4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port. 5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Force10 switch.
Connecting Multiple Engines to the Stacked Switch Four Engines to a Stacked Switch Second Engine Third Engine Fourth Engine 10 Gb Ethernet LC to LC connection n Engines are connected to ports 0 through 5. You must use an SFP+ transceiver for 10 Gb connections.
Connecting to an In-House Network 8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and Switch Guide included in the Documentation folder of the software kit. n All Force10 switches shipped from Avid include a switch configuration file that supports the 1-Gb and 10-Gb switch configurations documented in this guide.
Turning On the Avid ISIS 5500 Hardware t n If you are not using an Ethernet switch, attach the Ethernet cable coming from the house network to one of the two built-in unused Ethernet ports (ports 2 or 5) on the back of the Avid ISIS 5500. For an exact location see “Avid ISIS Power Connections” on page 46. Use of these two ports are not prohibited and can be used for remote administration. It is the responsibility of your house network administrator to configure.
4 Installing the Avid ISIS Software This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS.
Windows Operating System and Network Settings 5. Click OK to close the Date and Time Settings dialog box. 6. Click the “Change time zone” button. 7. Set the time zone for the location of the Avid ISIS. 8. Make sure the “Automatically adjust clock for Daylight Saving Time” option is selected if your location observes daylight saving time. 9. Click OK to close the Time Zone Settings dialog box. 10. Click OK to close the Date and Time dialog box.
Software Installation Virtual System Name The Avid ISIS software creates a default virtual name of “AvidISIS” on all Avid ISIS System Directors. When using redundant System Directors, both System Directors must have the same “Virtual System Director Name” but the hostnames for each System Director must be unique. While not required, it is a best practice if the hostname and virtual System Director name not match.
Software Installation IP Addressing Strategies When Connecting to a Network Your Avid ISIS and Ethernet clients must be configured with a unique IP address and common subnet mask. Your site network administrator should determine how best to allocate IP addresses for systems on your in-house network, bearing in mind the following: c • You must assign a static IP address to the four Intel Pro 1 Gb ports or 10 Gb port on the Avid ISIS Engine.
Software Installation To load the Avid ISIS software: 1. Log in to the Avid ISIS 5500 as Administrator (default password: is-admin). n The Avid ISIS 5500 product documentation is in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS 5500 before you can access the PDF documentation. 2. Make a folder for the software kit on your root directory (C:\) of your System Director. 3.
Software Installation n Avid highly recommends that you click the ReadMe link under Resources > Documentation. This displays the ReadMe file that provides the latest information regarding the ISIS system and software. You must have Adobe Reader installed to view the PDF. 7. Pick the Avid ISIS 5500 software for the enclosure you are installing the software on. The list of Actions change based on your selection.
Software Installation Installer Dialog Box Selection Function Package Selection Select the ISIS software kit from the “Select Software Package” menu. • ISIS 2000 System Director — Selects the ISIS 2000 software kit. Select this menu item to install the Avid ISIS 2000 software on the System Director. • ISIS 5500 Expansion Engine — Select this menu item if you are loading the software on optional storage enclosures.
Software Installation Installer Dialog Box (Continued) Selection Function Software Installation Select “ISIS 5500 Engine/System Director” from the menu if installing the System Director software (which runs the Management Console and tracks the metadata stored in all the data drives). System Director or Engine • Network Adapter IP Configuration — Displays a Configure Network window for configuring the IP address of the Avid ISIS network ports being used.
Software Installation Installer Dialog Box (Continued) Selection Function • ISIS Client Installers — (System Director only) Installs the “client installers” on the System Director. Clients can then install the latest software on the clients from the System Director Management Console window. These installers are accessed when you click the Installers icon in the Management Console. • Storage Manager Installers — Installs the Engine Software installer on the System Director.
Software Installation Installer Dialog Box (Continued) Selection Function Avid recommends that you read all the information in the ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation. n Search the Avid Knowledge Base for the most up-to-date ReadMe file, which contains the latest information that might have become available after the documentation was published.
Software Installation n c The Network Configuration Tool displays the supported 1 Gb Intel Pro ports (1, 3, 4, and 6) or the 10 Gb port if it is being used. The 1 Gb ports (2 and 5) are displayed when configuring Dual System Directors under the multiple ISIS Engine selection. You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS 5500. This tool sets the IP addresses in the registry.
Software Installation Default IP Network Addresses for 1 Gb and 10 Gb Direct Connect Clients Location ISIS 5500 IP Network Address Client IP Network Address Subnet Mask Direct connect — 10 Gb port 192.168.17.10 192.168.17.100 255.255.255.0 Direct connect — Pro1000 port 1 192.168.11.10 192.168.11.100 255.255.255.0 Direct connect — Pro1000 port 3 192.168.13.10 192.168.13.100 255.255.255.0 Direct connect — Pro1000 port 4 192.168.14.10 192.168.14.100 255.255.255.
Software Installation Configure the four ports using the Avid ISIS 5500 software Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for 1 Gb Connections to a Single Switch Location IP Network Address Subnet Mask Switch connection to port 1 192.168.255.11 255.255.255.0 Switch connection to port 3 192.168.255.13 255.255.255.0 Switch connection to port 4 192.168.255.14 255.255.255.
Software Installation Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for a Single 10 Gb Connection to the Switch Location IP Network Address Subnet Mask System ID 1 192.168.255.17 255.255.255.0 Suggest starting the client IP network address at: Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101, 192.168.255.103, 192.168.255.104, etc.
Software Installation Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for Multiple 10 Gb Connections to the Switch Location IP Network Address Subnet Mask System ID 1 192.168.255.21 255.255.255.0 System ID 2 192.168.255.22 255.255.255.0 System ID 3 192.168.255.23 255.255.255.0 System ID 4 192.168.255.24 255.255.255.0 System ID 5 192.168.255.25 255.255.255.
Software Installation 12. Once the installation is complete, click OK. n The Raid Set Configuration continues to run in the background setting up three RAID 5 groups on the data drives. With no client traffic on the system, this will take approximately 54 hours for the ISIS 5500-64, 27 hours for the ISIS 5500-32 and 14 hours for the ISIS 5500-16. During this initialization, the system is functional and able to support a limited amount of client traffic.
Software Installation Connecting the Optional Application Key The default way of activating your ISIS software is through the Avid License Control tool (see “Avid ISIS Software Licensing” on page 97), although you can purchase a USB application key (also called a dongle). You have purchased the optional Application Key, you do not need to use the Avid License Control tool software. Before you start the System Director, you need to connect the Avid ISIS system USB application key.
Software Installation To create an Active File System: 1. Click System Director Control Panel from the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure File System button becomes active. 3. Click Configure File System. The File System Configuration dialog box opens.
Software Installation c When you Create Active File System, this action results in the loss of all media assets on the system. This is a non-recoverable action and extreme caution should be exercised when this command is invoked. 4. (First System Director) Select Create Active File System and click OK. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 5.
Software Installation To display the System Director IP Addresses: 1. (Option) If the ISIS Launch Pad is not displayed on the Avid ISIS 5500 System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray. The ISIS Launch Pad is displayed. n You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS Storage Manager > Network Configuration Tool. 2. Click Network Configuration Tool, in the Storage Manager section of the Launch Pad.
Software Installation Accessing the Management Console From Any Computer You can use Management Console from anywhere to perform the following functions: n If the client does not have Flash installed, you won’t be able to access the Management Console. A prompt is displayed with a link to the Flash installer. • Create Workspaces, see the Avid ISIS Administration Guide. Workspaces can only be created once you bind the Storage Managers and the Storage Group is created.
Software Installation The ISIS Management Console opens. Binding the Storage Managers After you have created an Active File System you need to bind the Storage Managers using the Management Console. If you have more than one Engine in your ISIS 5500 configuration, they appear listed in the Storage Manager page. One or multiple enclosures can be bound. n This procedure assumes you are creating an Active File System on a new unused Engine.
Software Installation 4. Select the ISIS Engine listed in the Storage Managers list. Multiple ISIS Engines can be selected and bound. c Make sure your ISIS Engines have different names, two ISIS Engines on the same switch, with the same name, cannot be bound. 5. Click Bind. 6. Click Yes to confirm the request. 7. Click Refresh to see the status circle next to the Name turn change to green when complete.
Loading Client Software Creating User Accounts User accounts allow individual users, or groups of users, access to the workspaces. These accounts allow users to mount or map Avid ISIS workspaces on their workstations. To add users, click the User icon in the Management Console. See the Avid ISIS Administration Guide for additional information about creating new users. Loading Client Software Avid ISIS client software is supported Windows, Macintosh and Linux clients.
Loading Client Software n If you Avid ISIS network includes a Domain Name System (DNS), you can type the System Director’s name in the browser (default Virtual name is AvidISIS). The ISIS Management Console opens. 4. Type your ISIS user name and password. 5. Click the Installers icon. An Installer Downloads screen opens. 6. Click the appropriate client installer. t Windows *.msi t Macintosh *.dmg t Linux *.
Loading Client Software n If you were able to access the Management Console it means that your client already has Flash installed. To install your Avid ISIS Windows client software from the software kit: 1. Log into your Windows client system as a user with Administrative privileges. 2. Load the new software kit on you Windows client system. 3. Double-click the Autorun.exe file in the software kit.
Configuring Client Software n The installer replaces earlier versions of the software (if any). 4. Repeat this procedure on each Avid ISIS Macintosh client. n c You can manually copy the client installers to a USB flash drive. The Macintosh client software installs an uninstaller application located at Applications > Avid_Uninstallers > AvidISIS. Use this application only when you want all Avid client files removed; including Client Manager preferences. To install ISIS Linux client software: 1.
Configuring Client Software n t (Windows) If the Client Manager icon is not available in the Windows taskbar, select Start > Programs > Avid > ISIS Client > ISISClientManager. t (Windows) Click the Client Manager icon in the Windows taskbar. t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager. t (Macintosh) Select Go > Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file.
Configuring the Client Network Properties 4. Select the ISIS system in the Systems panel. 5. Click the Connect button in the Systems panel. 6. Login using the Username and Password assigned to you by the Avid ISIS administrator. Do one of the following: t (Windows) Type your account name in the Username text box, and type your password in the Password text box. t (Windows) If your ISIS system is configured to use the Windows user name and password for your local system, select OS Login.
5 Avid ISIS Software Licensing When installing a new Avid ISIS system, you need to activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, you need to repeat the procedure for each System Director. n c If you are upgrading from an earlier version of Avid ISIS software which uses the USB application key (dongle), you can continue to use that application key with your software upgrade. USB application keys are available as an option.
What You Need to Activate the ISIS Software License What You Need to Activate the ISIS Software License Identification (ID) Numbers Where you can find them: Activation ID The Activation ID is provided on an Activation ID and System ID card shipped with your new ISIS system. The Activation ID is used to activate the software license and has been linked to your System ID. System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system.
License Activation Using an Internet Connection n After your Avid software is activated, the License Profile tab displays your System ID, Activation ID, and Device ID. 3. Click Activate next to the Avid ISIS software. 4. Select “I am connected to the Internet and will use this computer” and then click Continue.
License Activation Without an Internet Connection 6. Enter your activation identification number in the Activation ID text box. 7. Click Activate. The Activation tool confirms your system information. When the activation is complete, a message informs you that your software has been successfully activated and the button changes to Deactivate. 8.
License Activation Without an Internet Connection To activate the ISIS software license from a separate computer: 1. Locate your System ID and Activation ID card included with your new System Director. 2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control. The Avid License Control tool opens. 3. Click Activate next to the Avid ISIS software. 4.
License Activation Without an Internet Connection 10. Follow the onscreen instructions on the web page. The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software. 11. Copy the license.bin file to the ISIS System Director you want to activate. A USB flash drive is a good method of moving the license.bin file to the System Director. 12. Close the Web browser on the computer with the Internet connection. 13.
Deactivating the License Deactivating the License You must deactivate your ISIS software license when replacing the System Director so you can use the license on your new System Director. If you need to deactivate the ISIS software you must have an Internet connection to deactivate the software and its options. Deactivating the ISIS System Director software: 1. Stop your Avid ISIS System Director. 2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.
6 Configuring System Director Resiliency This chapter explains how to configure the ISIS 5500 environment with resilient System Directors (two System Directors) providing redundant metadata. System Director Resiliency When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director.
System Director Resiliency When replacing or adding a second System Director in a dual System Director configuration, you must use the same operating system image on both System Directors. You have the following options: c n • Reimage the newer System Director with the older Window Storage Server 2008 operating system image, to match the existing System Director and create a new Standby Filesystem on the newer System Director.
System Director Resiliency Connecting Dual System Directors To enable a dual System Directors: 1. Connect the two System Directors using a 1 Gb connection (straight or crossover cable) as shown in the following figure. Optional Engine Optional Engine 10 Gb Ethernet connections 1 Gb Ethernet connections Avid ISIS 2. Enable the software on both systems, see “Configuring System Director Resiliency” on page 104.
Configuring a Second System Director Configuring a Second System Director When you are adding a second System Director to provide a System Director Resiliency, see the following sections: • “Setting IP Addresses for Crossover Link” on page 107. • “Configure the Resiliency Connection” on page 109 • “Stopping and Restarting the System Directors” on page 115 Setting IP Addresses for Crossover Link Avid provides default System Director IP addresses for System Director Resiliency.
Configuring a Second System Director c You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS 5500 without using the Network Configuration Tool is not supported. You can set the Gateways for each network connection using Windows (outside of the Network Configuration Tool). This should only be done in a routed environment.
Configuring a Second System Director Configure the Resiliency Connection There are two procedures in this section, the first System Director is referred to as the Active System Director and the second System Director is referred to as the Standby System Director. n Make sure all clients are notified that you are stopping the System Director. To set up the resiliency connection on the Active System Director: 1.
Configuring a Second System Director 6. (First new System Director) Select Create Active File System and click OK. c If you already have a running System Director do not create a new file system and skip this step. If you create a new file system on a System Director that already has a file system all of your existing data will be lost. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 7.
Configuring a Second System Director Enable Dual System Director Configuration 9. Select “Enable Dual System Director Configuration.” 10. Configure the Virtual Addresses on both systems by doing the following: a. Choose an unused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses 192.168.10.253. b. Enter the Virtual IP address to the corresponding real IP address for each of the System Directors. This example uses 192.168.10.100. c.
Configuring a Second System Director To set up the resiliency connection on the Standby System Director: 1. Stop the Standby System Director, click System Director Control Panel from the ISIS Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. The Configure Dual System Director button becomes active. 3. Click the Change button beside the Virtual System Director Name and type a name in the Virtual System Director Name text box and click OK.
Configuring a Second System Director Enable Dual System Director Configuration 5. Select “Enable Dual System Director Configuration.” 6. Configure the Virtual Addresses on both systems by doing the following: a. Choose an unused static IP address that are used as the Virtual IP addresses for both System Directors. This example uses 192.168.10.253. b. Enter the Virtual IP address to the corresponding real IP address for each of the System Directors. This example uses 192.168.10.101. c.
Configuring a Second System Director Green The numbers in the Packets Received boxes indicate the number of packets received from the first System Director On the Receiving System Director you see the packets received number incrementing for each connection. Packets received 14. On each system, click Exit. 15. Validate the crossover connections in the other direction by clicking Validate Send on the other System Director and Validate Receive on the first System Director.
Stopping and Restarting the System Directors 17. Select Create Standby System Director and click OK. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 18. Click Start System Director on both the Active and Standby System Directors and close the ISIS Control Panels on each system.
Stopping and Restarting the System Directors To stop and start the System Director using the Launch Pad: 1. If the ISIS Launch Pad is not displayed on the Avid ISIS System Director Desktop, click the ISIS Launch Pad icon in the Taskbar’s System Tray to display or hide the Launch Pad. n You can also open other ISIS tools by clicking the icons in the Launch Pad. The ISIS Launch Pad is displayed. 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad.
Binding Order for Health Monitoring To stop and start the System Director using the ISIS Control Panel: 1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Start or stop the System Director by clicking the appropriate buttons in the ISIS Control Panel. t Click Stop System Director to stop the System Director. t Click Start System Director to start the System Director.
Binding Order for Health Monitoring To set the network connection bindings order: 1. On the System Director, click Start > Settings > and double-click Network Connections. 2. Click the Advanced menu in the Network Connections window and select Advanced Settings. 3. Click the Adapters and Bindings tab. 4. If the connections for the network interface cards are not in the first and second position, select them and press the Green Up arrow to move them to the top of the list. 5.
7 Avid ISIS Upgrade Guidelines This section provides a summarized list of what tasks need to be performed when upgrading Avid ISIS. The following list provides the order in which tasks need to be performed. • If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 128. Although this information needs to be gathered before you start, the blank pages are at the end of this chapter.
Software Upgrade 6. Check the system event logs on the System Director for recent error events. 7. Perform a thorough physical inspection of the interconnection cables looking for: - Missing retainers, strains, sharp bends, signs of physical abuse. - Ensure that labels are visible, physically firmly in place, and legible. - Confirm that all fans and ventilation areas are free of obstructions, dirt, lint, and debris.
Software Upgrade This includes AirSpeeds®, AirSpeed Multi Streams, editing clients, and ancillary servers; for example Interplay® servers. n You do not need to shutdown the client if they can continue to work offline. AirSpeeds can continue to capture to their internal drives and editing systems can edit as long as they are not using workspaces. 3. (Upgrade) When running a System Director Resiliency configuration, stop the Standby System Director and upgrade the Active System Director first.
Software Upgrade 11. Once the software is installed, the System Director service starts up. Verify this in System Director Control Panel. 12. Update your Avid ISIS client software (see “ISIS Client Software Installation” on page 122). ISIS Client Software Installation The following are procedures for installing the client software. To get started with the client upgrades, you can manually copy the client installers to a USB flash drive. The installers on the System Director are located on [drive]:\AvidISI
Software Upgrade 6. Update the Intel Pro driver on your client system, see Avid ISIS Client Guide included in the Documentation folder of the software kit. 7. Repeat this procedure on each Avid ISIS Windows client. n You can manually copy the client installers to a USB flash drive. The installers are in the Avid ISIS software kit located on [drive]:\AvidISISClientInstallers. You can also log into the Management Console and access the Installers link and download the appropriate client installer.
Software Upgrade 5. Do one of the following. n n t If you are not the root user, type sudo ./AvidISISClient_el6.x86_x.x.x.bin and press Enter. You will need to enter your password. t If you are the root user, type ./AvidISISClient_el6.x86_x.x.x.bin and press Enter. The installer replaces earlier versions of the software (if any). You can manually copy the client installers to a USB flash drive. 6. Restart the Linux client.
Software Upgrade To install the Myricom driver on the Engines: 1. Copy the Myricom driver from the Avid ISIS 5000 software kit to the Avid ISIS 5000 Engine. The Myricom driver can be found on the Avid ISIS 5000 software kit in the \Drivers\ISIS 5000\Myricom\ folder (myri10ge-1.1.10). 2. Apply the Myricom driver using the Device Manager. a. Right-click My Computer, and select Manage. b. In the left pane, click plus sign (+) beside Diagnostics > Device Manager. c.
Post Upgrade System Verification i. Click Have Disk and browse to \Drivers\ISIS 5000\Myricom\ and select the Myricom v1.1.10 driver (myri10ge.inf). j. Click Open. k. Click OK. l. Click Next. m. Click Install in the Windows Security dialog box. 3. Close all windows restart the Engine. 4. (Option) Repeat these steps to install the Myricom driver on all your Engines.
Post Upgrade System Verification To verify the upgrade: 1. Verify network connectivity for all components: a. Ping the switch and several client in the Avid ISIS network. b. From any clients, ping the System Director’s IP address or host name. c. From any clients, ping the storage only Engines if they exist. 2. Verify the System Director is functioning properly by checking the following: a. Check if any new errors are getting generated in the event logs. b.
Preupgrade Information c. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not sure) Make sure its an ISIS workspace and not the internal C: drive. d. Set the duration to 10 minutes. e.
Preupgrade Information • Number of AirSpeeds • Other workgroup server details (for example Interplay; host names, passwords, and versions) Switch Information Note the following switch information: • Type of switch • Number of switches • Location of configuration files • (Optional) Network uplink information • (Optional) Default gateway and DNS server addresses System Director Information Note the following System Director information: Virtual Network Name and IP Addresses IP Address ISIS virt
Preupgrade Information 10 Gb port IP Address Subnet Mask IP Address Dual System Director crossover port 1 Gb port 2 IP address Dual System Director crossover port 1 Gb port 5 IP address Default Gateway Optional Storage Information Fill out the following Engine and switch information for the on site equipment.
Preupgrade Information Passwords: Spare data drive: Optional 5th Engine, Serial Number IP address: Host name of computer Passwords: Spare data drive: Optional 6th Engine, Serial Number IP address: Host name of computer Passwords: Spare data drive: On Site Spares Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians.
Preupgrade Information Spare Components and Cables (Continued) Part Quantity Ethernet switch Additional Parts Available 132 Firmware Version (if known)
8 Adding and Replacing Hardware This section provides procedures for adding and replacing components in your Avid ISIS 5500 | 5000. Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform a quick checks to be verify that the system is in good working order, see “Health Check” on page 119.
Removing and Replacing Data Drives To remove a drive from the Avid ISIS 5500 | 5000: 1. Locate the data drive on the front of the ISIS 5500 | 5000 that has the solid blue and red LEDs on solid. n You do not need to wait for RAID groups to repaired before removing a failed drive. The RAID group uses the other four drives in the RAID to make the spare drive part of the group. 2. Push the button, then pull the handle to unlatch the drive and slide the drive carrier out of the Avid ISIS 5500 | 5000.
Replacing the ISIS Engine c Resetting a disk is a destructive operation which will permanently delete all data currently stored on the disk. 4. Select Format Foreign Disks from the left pane. 5. Type the Administrator password into the password field. Replacing the ISIS Engine Use the following procedure when replacing an and ISIS Engine. For purposes of this procedure, the Engine to be replaced is referred to as “old Engine” and the replacement Engine as “new Engine.
Replacing the ISIS Engine If you recorded the locations from which the drives were removed on the original Engine, insert them into the same drive slot locations. 10. Insert the two power cords into the power supplies on the back of the Engine. 11. Reconnect any 1-Gb and 10-Gb cables that were disconnected earlier. 12. If this Engine is the System Director, move the Application Key (dongle) or software license from the old System Director to the new System Director. 13. Power-on the new Engine.
Replacing the ISIS Engine e. Select the “Import logical configuration from all foreign drives” option and click OK. The Foreign Configuration Wizard window appears listing the foreign configurations. f. Click Accept.
Adding Optional Storage g. A dialog box appears asking you to confirm the import, click Yes. h. You are informed when the import completes, click OK. n A background initialization is started and can take several hours to complete. You can use the Engine but performance is best once the initialization is finished. Adding Optional Storage The first Engine includes the System Director software, metadata, and 16 data drives. Up to five Engines can be added to the System Director.
Adding Optional Storage should allow sufficient bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time. t If this new Engine is being set up as a Standby System Director, continue with “Configuring System Director Resiliency” on page 104.
Replacing System Drives in the Engine For more information on binding bind the Storage Managers, see “Binding the Storage Managers” on page 89. Replacing System Drives in the Engine There are two system drives installed in the Avid ISIS Engines. The two drives are mirrored and accessible from the rear of the Engine. If you have a failure on either one of the two system drives you can pull the failed drive out of the Engine and install a replacement without turning off the Avid ISIS Engines.
Replacing System Drives in the Engine 3. Verify that you have the current copy of the Metadata by comparing the date in the Metadata tab of the ISIS control Panel. 4. Start the System Director service using the ISIS Control Panel. Replacing System Drives in the Engine If replacing the system drives as part of a complete Engine replacement, see “Replacing the ISIS Engine” on page 135.
Replacing System Drives in the Engine 3. Pull the failed drive out of the Engine and install a replacement without turning off the Engine. Once the drive is installed, use the Intel Rapid Storage Technology application to initiate the rebuild operation as described in the following steps. 4. Click the Run hardware scan button (identified as A in the above illustration) to refresh the RAID data to the current state. 5.
Replacing System Drives in the Engine 7. Turn on your Engine and reimage your system drives which includes loading the Windows operating system, see “Product Recovery” on page 148. 8. Use the same IP addresses previously assigned. 9. Install the Avid ISIS 5500 | 5000 software on the new system drives, see “Software Upgrade” on page 120. Remember to select the appropriate option between the System Director software or the Engine software. 10. Stop the System Director service using the ISIS Control Panel.
Switch Replacement Configure the virtual name in the ISIS System Director Control Panel and IP address using the Network Configuration Tool. n c It is acceptable to change the IP address scheme of the new System Director. It is not recommended that you change the virtual ISIS name. If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict. 7. Copy the Partition0 and Partition1 files (and PartitionDump.
Switch Replacement 5. Reload the switch configuration and old switch configuration should be restored on the new switch. The specific commands will be different between Cisco and Force10 but they all should be in the switch configuration guide. If a TFTP server is not available: t n Use a console/telnet client such as PUTTY to list the configuration and copy it to a text file, which can then be pasted back into the new switch and save to NVRAM.
Permanently Removing an ISIS Engine 5. (Option) If you have transceivers in the failed switch, move the working transceivers into the new switch. 6. (Option) If you have modified Avid’s default Force10 switch configuration, you need to Telnet or HyperTerminal into switch. Avid ships Force10 switches configured for all supported configurations, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Permanently Removing an ISIS Engine 2. Once you have resized the Workspaces, open the Storage Group page and select the Storage Element (Engine) you want to remove and click Remove. n Use the Engine Host Name or serial number to identify what Storage Element to be removed and then use the serial number to identify that Engine in the rack. If the remaining Engines cannot fit the existing data, a “Remove Storage Element Error” is displayed.
9 Product Recovery This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 R2 and Avid specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete. The version number of the image can be found in the C:\IMAGE.
Creating a Product Recovery USB Flash Drive Creating a Product Recovery USB Flash Drive Avid highly recommends you copy the image to the 16 GB USB flash drive provided with your Avid ISIS as part of your initial setup. The following procedure describes how to create the product recovery USB flash drive. The product recovery image is included in the C:\Image folder of the system drive.
Creating a Product Recovery USB Flash Drive 3. Click Select Image to locate the product recovery image from the C:\Image folder of the Avid ISIS system drive (you need to browse to the location of the .ari file). 4. Select the .ari file. The Scan button becomes active when you select the image file. The “Select USB flash drive” menu lists USB devices that are installed and capable of accepting the image file.
Reinstalling the Windows Storage Server 2008 R2 Operating System 10. The USB flash drive appears in the taskbar as an icon. Remove the USB flash drive as follows: a. Double-click the USB icon in the taskbar. A pop-up menu appears with a list of attached USB devices. a. Select the USB flash drive with the product recovery image. b. Click Stop. c. Click OK to remove the selected USB device. d. Remove the USB flash drive from the Avid ISIS.
Reinstalling the Windows Storage Server 2008 R2 Operating System 11. Select the Advanced tab > IPMI Configuration, make sure “Restore on Power Loss” is set to [Last State]. 12. Press F10 to Exit and Save your changes. The system continues to start from the USB flash drive. Wait until two windows appear, click on the blue window and select one of the available options: c - Recover the C: partition only. - Recover both the C: and D: partitions.
Configuring the System Drive Using Windows 2008 Storage Server Setup Configuring the System Drive Using Windows 2008 Storage Server Setup After you recover the Windows Storage Server 2008 R2 operating system, several system parameters are set including a system Disk Check. The system restarts, and you are prompted to enter the Windows activation key. This number is on the Windows Certificate located on the right-side of the Engine top cover. You need this Windows number in the following procedure.
Configuring the System Drive Using Windows 2008 Storage Server Setup 7. Start the system and install Avid ISIS software, see “Installing the Avid ISIS Software” on page 68.
10 Specifications and Notices This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid ISIS 5500 | 5000 and qualified Ethernet switch. It also recommends the use of an Uninterruptible Power Supply and supported network cabling. Dimensions and Weight The following table lists the dimensions and weight. Component Dimensions and Weight Component Height Width Depth Weight Avid ISIS 5500 | 5000 5.25 in (133 mm) 17.
Uninterruptible Power Supply (UPS) Electrical Specifications Component Voltage Frequency Watts (Max. U.S.) Avid ISIS 5500 | 5000 100 Vac (14 amps) to 240 Vac (7 amps) 50 to 60 Hz 460 W (typical) – 1569.5 BTU/hr. 1000 W maximum Two hot-swap redundant AC power supplies n System Watts; running load software and 100 % CPU usage. Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your Avid ISIS 5500 | 5000.
Supported Cabling Supported Cables Cable Connection Type Ethernet network cable, Cat 5e, Cat 6, Cat 6a or Cat 7 Function Connector Style and Maximum Cable Length Connects: RJ45 connector Ethernet shared storage clients 100 Meters; If using CAT5e the cable must be rated for 350 MHz for maximum length. System Directors and clients to 1 Gb ports on an ISS The minimum GigE cable length for Avid network products is 6 feet or 2 meter.
Supported Cabling Supported Cables (Continued) Cable Connection Type Connector Style and Maximum Cable Length Function Optical cables (continued) • • OM3 (50/125) — - 100 Mb Ethernet, up to 2000 meters (FX) - 1 Gb Ethernet, 550 meters (SX) - 10 Gb Ethernet, 300 meters (SR) OM4 (50/125) — - 100 Mb Ethernet, up to 2000 meters (FX) - 1 Gb Ethernet, 1000 meters (SX) - 10 Gb Ethernet, 550 meters (SR) Avid supports single-mode fiber cable using 1310 nm transceivers (long distances): • SMF ITU
Supported Cabling Supported Cables (Continued) Cable Connection Type Avid ISIS SFP+ optical transceivers Function Connector Style and Maximum Cable Length Transceiver used in: LC connector Force10 S25P and S60 optical switches • SFP+ multi-mode short range (SR) 850nm JDSU – PLRXPL-SC-S43-21-N JDSU – PLRXPL-SC-S43-22-N Avago – AFBR-700SDZ Avago – AFBR-703SDZ • SFP+ long range (LR) Finisar FTLX1471D3BCL for SMF Avago AFCT-701SDZ for SMF JDSU JSH-01LWAA1 for SMF n Avid ISIS SFP optical transceivers
A Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
(Hebrew Warnings and Cautions) c For products with a power switch the main power switch should remain accessible after installation. (Hebrew Warnings and Cautions) FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Canadian Notice (Avis Canadien) Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
(Hebrew LED Safety Notices) (Hebrew LED Safety Notices) European Union Declaration of Conformity Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
European Union Declaration of Conformity declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 5500 Model Number(s): 7020-30085-XX Product Option(s): This declaration covers all opti
Disposal of Waste Equipment by Users in the European Union Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
Taiwan EMC Regulations Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations 4.
Taiwan EMC Regulations Examples of measures to reduce risks include: - Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use - Avoiding conditions likely to cause leakage or vaporization - Provision of markings to warn USERS about the hazards 7. Safety warning statement for equipment that is under hazardous voltages 8. Equipment with touch current exceeding 3.
Taiwan EMC Regulations 10.
Taiwan EMC Regulations 11.
Index Numerics 1 Gb Ethernet single switch 80 System Director connections 48 10 Gb connectors 22, 27 10 Gb Ethernet connection 24 single switch 81, 82, 108 switch addresses 80, 81 10 Gb module 51, 58 12 Gb stacking module 51 90 client configuration 24 A Accounts, users 91 Activating software 98 without Internet connection 100 Activation ID 98 Activity LED 15 Adapter boards Ethernet 22, 27 Addresses virtual 111, 113 Administrator password 67, 68, 148 password (Management Console) 88, 89 After 153 Agent pag
Index Canadian interference causing equipment regulations 162, 166, 166 Category 5 or 6 cables 157 Checklist health of system 27, 119, 133 preupgrade 128 Cisco 158 Clear foreign disk configuration 134 Client access 22 configuration, 90 clients 24 configuring 96 connections 22 consideration 25 direct connect 22 Ethernet 22 installers 91 IP addresses 81, 82 network properties 96 operating systems 14 switch 50 Client Manager documentation 11, 72 installing 122 Computer name 69, 69 Configuration consideration
Index E See Drive Health check 27, 119, 133 Health Monitor 117 Host name 69 Host name change, System Director 103 Hot spare 20 House network 66 EIA rack units 33 Enclosure storage 18 Engine removal 146 replacement 135 Environmental requirements 155 Ethernet 1 Gb connectors 20, 22, 27 10 Gb port 52, 59 cable 48 client consideration 25 client software 96 workgroup infrastructure 22, 24 European Union notice 163 Expansion slots 20 I Indirect license activation 100 In-house workgroup 66 Initial slot configu
Index Keyboard connector 20 KVM switch 44 Mirrored system drives 21 Modal bandwidth 157 Modules 10 Gb 51 switch stacking 51 Monitor connector 20 VGA connector 44 Mouse connector 20 Multi-mode fiber cable 157 Myricom board 21 Myricom configuration 76 Myricom Network Connection 75 L Launch pad icon 87, 116, 139 LC cables 52, 59 LED described 15 drive activity 15 drive power 15 function 15 system drive 18 system ID 18 system status 17 Length, cable 157 License key activation 22, 83 License software activati
Index P Red LED System error 17 Regulatory information 161 Reinstall Windows 151 Removing an Engine 146 Replace drive 134 engine 135 switch 145 Requirements for rack mounting 33 Resiliency binding order 117 Packets received 114 Password administrator 67, 68, 148 Management Console 88, 89 PathDiag Tool 127 PCI-X slots 21 Ports gigabit Ethernet 48 gigabit Ethernet to switch 49 Intel Pro 70 Power button 18 cord connection 46 LEDs 15 on 67 specifications 155 Power supply autosensing 32 failure 21 modules 20
Index T switch configuration 24 Standby System Director 104 Static IP addresses 71 Stop System Director 85, 109, 112, 117 Stop/Start server 85 Storage Group 88 Storage Manager Agent default password 134 Storage Manager Installers 76 Storage Manager Software 75 Subnet mask 96 Configure Network Window 79 separate 71 Supported cables 156 Switch 1 Gb connection 24 Configure Network Window 80, 81 Force10 stacking 55, 62 gigabit 50 KVM 44 replacement 145 SFP 55, 62 stacked configuration 24 stacking 55, 62 stack
Index 2008 operating system 14 client network properties 96 reinstall 151 Windows clients 91 Windows Update 91 Workgroup, in-house 66 Workspaces create 90 number of 22 X XFP transceivers 53, 60, 158 178
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
