® ® Avid ISIS | 5500 - 5000 Setup Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Avid Training Services .
Positioning the Avid ISIS Engine in the Rack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Separating the Slide Rails . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Attaching Inner Slide Rails to the Avid ISIS | 5500 . . . . . . . . . . . . . . . . . . . . . . . . . 30 Attaching the Outer Rails to a Square-Hole Rack . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Attaching the Outer Rails to a Round-Hole Rack . . . . . . . . . . . . . . . .
Connect the Network Cables to the Enclosure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 IP Addressing Strategies When Connecting to a Network . . . . . . . . . . . . . . . . . . . . 66 Loading the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Activating the License Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Connecting the Optional Application Key . . . . . . . . . . . . . . . . .
Updating the 10 Gb Myricom Board Driver on Engines . . . . . . . . . . . . . . . . . . . . . 107 Post Upgrade System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Chapter 8 Adding and Replacing Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Removing and Replacing Data Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Removing a Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
FCC Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid® ISIS® | 5500 real-time shared storage system is the foundation for reliable, high-productivity media production. It is designed for media facilities and broadcasters using the industry's most proven real-time storage software technology, delivering stable operation, high performance media access, and class-leading value. n This document describes the features for all Avid ISIS shared storage networks.
If You Need Help Symbol or Convention Meaning or Action Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
Avid Training Services To access the online documentation from the installer kit: 1. Insert your Avid ISIS USB flash drive with the Avid ISIS software kit into the USB port. 2. Navigate to the [USB flash drive]:\.AvidISISDocumentation folder, and double-click the PDF file for the document you want to view. Avid Training Services Avid makes lifelong learning, career advancement, and personal development easy and convenient.
1 Avid ISIS | 5500 Overview The document describes features and hardware of the Avid ISIS | 5500. Depending on your configuration, your Avid ISIS might not contain certain features and hardware that are covered in the document. Information that applies to specific models is specified in that section. The term “Avid ISIS” is used when the information applies to all models. Avid ISIS uses industry standard components to deliver high capacity, high performance collaborative media solutions.
Avid ISIS Hardware Avid ISIS Hardware The Avid ISIS Engine uses the Windows® Storage Server 2008 R2 operating system with Service Pack 2. The Avid ISIS client operating systems that are supported in your ISIS software release are listed in the Avid ISIS ReadMe. The ISIS Engine contains sixteen drives for storing data. The size of the data drives is shown on the front of each drive. As newer technology is released, other drive capacities might be supported.
Avid ISIS Hardware Front of the Enclosure With Bezel The front of the Avid ISIS provides access to 16 data drives, a USB port, network port activity LEDs, an error LED, and the Power and Reset buttons. The following illustration shows the front bezel removed. Front of the Enclosure Without Bezel ID Each of the data drives have a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use.
Avid ISIS Hardware Data Drive LED Functions 6 Gb SAS Expander — Data Drive LED Functions Drive State Blue LED Red LED Management Console Messaging Comments Online Inactive On solid Off No Special Status Healthy online drive, no disk I/O On-line Active Activity Off No Special Status Healthy online drive, with disk I/O Healthy Spare On solid Off No Special Status Healthy Global Hot Spare disk Online Disk in a Degraded Set On solid/ Activity Fast flashing Error – Disk Performance Degrade
Avid ISIS Hardware System Director Front Panel and LEDs The System Director has 8 LEDs on the top of the front panel organized into two rows, each row with four LEDs. The first 3 columns of LEDs (6 LEDs) represent activity on each of the six network ports. The top right LED represents system hardware errors. The bottom right LED represents system drive activity. The following figure shows the front view of the System Director control panel.
Avid ISIS Hardware System Director Control Panel (Continued) Letter Description Description D Six green network activity LEDs Illuminates green when a good network connection is established and blinks when there is network activity on the six built-in 1-Gb network ports. The number beside the LED corresponds with the number beside the network port on the rear of the enclosure. E Red System error LED Illuminates red when an error is detected with the system (fan, power supply, temperature, voltage).
Avid ISIS Hardware c The following drive configuration is created when the RAID groups are initially configured. Once a drive group has used the spare drive and a new spare is established, the following information no longer applies. The following RAID group configuration changed from the initial release. These changes have been incorporated into Engine shipments starting in September 2011.
Avid ISIS Hardware The utility will be installed on your system. You can launch the utility from Start > Programs > MegaRAID Storage Manager. RAID Behavior in the Engine Once the three RAID groups have been created, any of the drives in the Engine can be swapped within the Engine. The Avid ISIS uses the drive IDs to track what five drives are members of each of the three RAID groups. If a single drive fails, the Avid ISIS automatically starts a repair of the RAID group using the spare drive in the Engine.
Avid ISIS Hardware Expansion Slots There are six expansion slots accessible from the rear of the Avid ISIS enclosure. The following tables lists the standard boards that are supported in the Avid ISIS and storage expansion slots. Supported Slot Configuration PCI Slot Interface Description 2 PCI-E x16 10 Gb Ethernet Myricom® board The 10 Gb Ethernet Myricom board is installed in the second PCI-E x16 connector on the ISIS | 5500 Engine.
Avid ISIS Shared Storage Systems Power Supplies There are two power supplies accessible from the rear of the Avid ISIS enclosure. If a failure occurs on either one of the power supplies, you can pull the failed power supply out of the enclosure and install a replacement power supply without turning off the Avid ISIS enclosure. All Avid ISIS operations continue to run uninterrupted.
Avid ISIS Shared Storage Systems Direct connect options include: n • The ISIS | 5500-64, ISIS | 5500-32 and ISIS | 5500-16 Engines both support up to eight 1 Gb clients directly connected to the built-in Intel Pro 1000 Ethernet ports and when using the optional Quad Port 1 Gb Ethernet adapter board. The built-in Intel Pro 1000 ports are the four outside ports (labeled 1, 3, 4, and 6). The Quad Port Ethernet boards are not labeled but are ports 8 to 11 from top to bottom.
Avid ISIS Shared Storage Systems System Director and Switch 1 Gb Connections A single ISIS Engine can connect to a switch using the four Intel Pro 1000 1 Gb Ethernet ports (1, 3, 4, and 6) on the rear of the Engine. When using a single Engine, that Engine must be configured as the System Director. Clients access workspaces on the System Director through the Ethernet switch. If any of the four Ethernet port connections to the switch fails, the Avid ISIS continues to operate.
Installation Considerations Avid ISIS Infrastructure — with Optional Storage ISIS 5500 Optional storage enclosures Avid ISIS Avid ISIS Avid ISIS Avid ISIS Avid ISIS Ethernet switch Ethernet client Ethernet client Ethernet client 10 Gb Ethernet Ethernet client Up to 90 clients Installation Considerations To set up an Avid ISIS environment you need: n • An Avid ISIS Engine • Avid ISIS software If using System Director Resiliency, the software license or an Application Key must be installed on both
Installation Considerations - Up to 24, 1 Gb Ethernet clients are supported on the Dell Networking S25 Ethernet switch using a 10 Gb connection to the System Director (see “Engine and Switch 10 Gb Connections” on page 24). - Up to 44, 1 Gb Ethernet clients are supported on the Dell Networking S60 Ethernet switch using four 1 Gb connections to the System Director.
2 Installing the Avid ISIS System This chapter describes how to install an Avid ISIS and the Ethernet switches to create an ISIS shared storage system. The system can be standalone or connected to an in-house network. However, if you have multiple systems, each one must be on a separate network. Avid ISIS Hardware The Avid ISIS ships with six on-board 1 Gb Ethernet ports. The Avid ISIS has two autosensing power supply modules that set the voltage automatically for either 100 V or 240 V at 50 to 60 Hz.
Installing Avid ISIS Hardware in a Rack The Avid ISIS | 5500 includes rack mounting slide rails. If instructions are included with your rail kit, use them instead of the instructions included in this section. The standard rail configuration is for racks with square mounting holes. Optional brackets are included for racks with round holes. The rack-mounting kit requires inner slide rails be mounted to the Avid ISIS Engine and the outer slide rails are mounted to the rack.
Installing Avid ISIS Hardware in a Rack Positioning the Avid ISIS | 5500 Rack mounting rail 5/8 in Rack mounting rail hole spacing 5/8 in Avid ISIS 5000 1/2 in 5/8 in 1 3/4 in 3U Avid ISIS 5000 front panel mounting holes 5/8 in 1/2 in 5/8 in 1 3/4 in 2U Outer slide rail bracket assembly 5/8 in 1/2 in 1 3/4 in 1U 5/8 in Baseline position is between two 1/2inch holes.
Installing Avid ISIS Hardware in a Rack Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the Avid ISIS | 5500 Attach the inner slide rails that were separated from the outer slide rails to the Avid ISIS 5500. To attach the inner slide rails: 1.
Installing Avid ISIS Hardware in a Rack Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the Engine. Attaching the Outer Rails to a Square-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 29), perform the following procedure. If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on page 33.
Installing Avid ISIS Hardware in a Rack Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4. Adjust the outer slide rail bracket assembly to the rear mounting rail. 5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
Installing Avid ISIS Hardware in a Rack Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack After separating the slide rails as previously described (see “Separating the Slide Rails” on page 29), perform the following procedure. If your mounting rails have round holes, you first need to clip on the round hole adapter.
Installing Avid ISIS Hardware in a Rack 2. With the bracket assembly tabs aligning with the cut-out in the round hole adapter, swing the adapter so that the holes face the front of the bracket assemble as shown in the following illustration. Positioning the Round Hole Adapter 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail.
Installing Avid ISIS Hardware in a Rack Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail. 7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Installing Avid ISIS Hardware in a Rack Front Panel Screws 1 of 4 screws Rack enclosure front mounting rail Installing the Dell Networking S25 and S4810 Switches in a Rack Make sure you have at least 1U of rack space available prior to installing. The illustrations in this section show the Dell Networking S25N switch, but the Dell Networking S25P and Dell Networking S4810 switches are rack-mounted in the same way.
Installing Avid ISIS Hardware in a Rack 2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails. 3. Position the front of the switch flush against the front mounting rails so that the holes in the switch bracket align with the holes in the front mounting rails. 4. From the front of the rack enclosure, secure the switch to the rack with the large screws included with the switch.
Installing Avid ISIS Hardware in a Rack To secure the Dell Networking switch to the rack enclosure: 1. Attach the rack-mount brackets using the four small flat-head screws on each side. Rack-mount brackets View from rear Screws Rack-mount brackets Power Supply Front 2. Lift and position the switch so that the rack-mount brackets you attached are aligned with the front outer rack rails. 3.
Installing the Avid ISIS Drives Installing the Avid ISIS Drives To install a drive in the Avid ISIS: 1. Locate the data drives that came with your Avid ISIS. 2. Select one drive. 3. Push the drive carrier latch in to release the handle and pull the handle completely open to insert the drive carrier. 4. Make sure the drive LEDs are on the bottom before you begin to slide the drive into the Engine.
Connecting a Keyboard, Monitor, and Mouse n There are only two USB ports on the rear of the Avid ISIS Engine. One of the ports is typically used for the application key. When you purchase your KVM switch make sure it includes a USB splitter cable so that both your keyboard and mouse can plug into the splitter cable and use a single USB port on the Engine. To connect a keyboard, monitor, and mouse to the Avid ISIS: 1. Install your KVM switch in a suitable slot next to the Avid ISIS in the rack.
Connecting Power Cords Connecting Power Cords To connect the power cords to the Avid ISIS | 5500: 1. Plug two power cords into the back of the Engine and then plug the other ends into power outlets. Avid ISIS Power Connections Top power connector Bottom power connector USB ports Intel Pro 1 Gb Ethernet ports 1, 3, 4, and 6 Myricom 10 Gb Ethernet port 2. Plug two power cords into the back of the network switch and then plug the other ends into power outlets.
Connecting Clients Directly to the System Director n For cable specifications, see “Supported Cabling” on page 138. • A single Avid ISIS Engine connects to a single Ethernet switch or stacked Ethernet switches using four 1 Gb Ethernet connections; see “System Director 1 Gb Ethernet Connections to the Switch” on page 43. • One to four Avid ISIS Engines connect using a 10 Gb Ethernet connection; see “10 Gb Ethernet S25 Switch Connections” on page 47.
System Director 1 Gb Ethernet Connections to the Switch To connect clients directly to the Avid ISIS | 5500: 1. (Single Engine) Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Engine. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6. Attaching the Ethernet Cable to the Gigabit Ethernet Port 1 Gb Ethernet connections 2. Plug the other ends of the Ethernet cables into the network port of each of your four clients. 3.
System Director 1 Gb Ethernet Connections to the Switch 3. Attach one end of your Ethernet cable to each of the four outside 1 Gb Ethernet ports on the back of the Avid ISIS | 5500. These ports are the Intel Pro network ports and labeled 1, 3, 4, and 6. Attaching the Ethernet Cable to the Gigabit Ethernet Port 1 Gb Ethernet connections n When using optional Engines, you must use the 10 Gb Ethernet connection. 4.
Dell Networking Ethernet Switches Attaching the Four Ethernet Cables to the Ethernet Switch Up to 20 clients, ports 5 - 24 21 22 Console 23 24 1 Gb Ethernet connections Avid ISIS 5000 5. Plug in the two switch power cords to power on the switch. The Avid switch configuration file is automatically loaded in the Dell Networking switches. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Dell Networking Ethernet Switches The following sections described the optional module installation for the supported Dell Networking switches: n • “Dell Networking S25 Switch Modules” on page 46 • “Dell Networking S60 Switch Modules” on page 53 • “Dell Networking S4810 Port Configuration” on page 58 Dell Networking S4810 switches do not support optional modules for stacking.Each port of the S4810 can be configured for 1Gb or 10 Gb connections.
Dell Networking Ethernet Switches Dell Networking S25N Switch — Front Status Panel LEDs OK Alarm AC DC Stack ID Indicator XFP25 XFP27 LED XFP26 XFP28 Link/Active Indicator LEDs (SFP Ports 21-24) Alarm AC STACK ID S25-01-GE-24V DC XFP25 27 XFP26 P28 RJ-45 Console Port Ethernet 1 Gb Ports Shared Ports (21-24) SFP Ports (21-24) Avid has also qualified the following optical adapters to be used in the Dell Networking S24P optical (fibre) switch: • Macintosh clients have been qualified wi
Dell Networking Ethernet Switches Dell Networking S25 Switch — Module Installation 4. Secure the module in the switch with the two captive thumb screws. 5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the right side slot on the switch. 6. Insert an XFP transceiver into an open connector on the 10 Gb Ethernet module in the switch. Inserting the XFP Transceiver into to the 10 Gigabit Ethernet Port 7. Insert an SFP+ transceiver into the 10 Gb Ethernet connector in the Avid ISIS Engine.
Dell Networking Ethernet Switches n Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 138. 9. Connect the other end of the cable to the 10 Gb port on the rear Engine. n ISIS Engines can be connected to any 10 Gb port on the switch. Attaching the 10 Gb Ethernet Cable Second Engine 10 Gb Ethernet LC to LC connection 10.
Dell Networking Ethernet Switches Four Engines to a Single Switch Second Engine Third Engine Fourth Engine 10 Gb Ethernet LC to LC connection 11. Plug in the two switch power cords to power on the switch. The Avid switch configuration file automatically detects the 10 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Dell Networking Ethernet Switches To stack Dell Networking S25 switches: 1. Install a 12 Gb stacking module into the right slot of the Dell Networking switch, similar to the process described in “Dell Networking S25 Switch Modules” on page 46. 2. Removed the right blank cover on the back of the that switch as you did when installing the 10 Gb module. 3. Insert the stacking module into the open slot where the blank cover was removed. 4.
Dell Networking Ethernet Switches To connect the Avid ISIS Engine to the designated Avid ISIS System Director: 1. Mount the optional Avid ISIS Engine in a rack directly above or below System Director Ethernet switch. c Do not set the Avid ISIS Engine directly on top of any other components on the rack. The Avid ISIS is too heavy to be supported by other rack components. 2. (If connected) Remove both power cords from the back of the switch. 3. Locate the 10-foot (3-meter) optical cable. 4.
Dell Networking Ethernet Switches Four Engines to a Stacked S25 Switch Second Engine Third Engine Fourth Engine LC to LC connections 8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and Switch Guide included in the Documentation folder of the software kit.
Dell Networking Ethernet Switches power on, and have not changed the Avid switch configuration, the Avid configuration automatically adjust to the changes. If you have modified the switch configuration in any way, see Avid Network and Switch Guide included in the Documentation folder of the software kit. The Dell Networking S60 Ethernet switches have been configured for all supported Avid Configurations. After setting up the switch, the proper configuration is detected at power on.
Dell Networking Ethernet Switches Dell Networking S60 Switch — Module Installation Front Rear 4. Secure the module in the switch with the captive thumb screw. 5. Repeat steps 2, 3, and 4 if installing a second 10 Gb module in the front slot on the switch. 6. Insert an SFP+ transceiver into an open connector on the 10 Gb Ethernet module in the switch. Inserting the SFP+ Transceiver into to the 10 Gigabit Ethernet Port 7.
Dell Networking Ethernet Switches 8. Connect one end of the LC to LC cable into the transceiver on the rear of the switch. n Use a standard duplex LC to LC cable for the 10 Gb connections.For LC to LC cable specifications, see “Supported Cabling” on page 138. 9. Connect the other end of the cable to the 10 Gb port on the rear Engine. n ISIS Engines can be connected to any 10 Gb port on the switch. Attaching the 10 Gb Ethernet Cable Second Engine 10 Gb Ethernet LC to LC connection 10.
Dell Networking Ethernet Switches Stacking the Dell Networking S60 Switches Avid supports stacking two Dell Networking S60 switches. The expansion slots in the Dell Networking switches allow you to stack similar switches together into a single virtual switch. When two Dell Networking S60 switches are stacked you have the capability of connecting up to 88 1 Gb clients. The stacking modules are ordered separately and install in either the front or back slot of the Dell Networking S60 switch.
Connecting Multiple Engines to the Stacked Switch The Avid switch configuration file automatically detects the 24 Gb modules. If you need to change your switch configuration, see Avid Network and Switch Guide included in the Documentation folder of the software kit. Dell Networking S4810 Port Configuration Avid ships the Dell Networking S4810 switch pre-configured for an Avid ISIS | 5500 environment. This configuration has specific requirements on where the Engines and clients need to be connected.
Connecting Multiple Engines to the Stacked Switch 2. (If connected) Remove both power cords from the back of the switch. 3. Locate the 10-foot (3-meter) optical cable. 4. Attach one end of the optical cable to the 10 Gb Ethernet connector on adapter board on the back of the Avid ISIS Engine. Secure the optical cable by firmly pushing the connector into the optical port. 5. Attach the other end of the optical cable to the 10 Gb Ethernet connector on the Dell Networking switch.
Connecting Multiple Engines to the Stacked Switch Four Engines to a Stacked Switch Second Engine Third Engine Fourth Engine 10 Gb Ethernet LC to LC connection n Engines are connected to ports 0 through 5. You must use an SFP+ transceiver for 10 Gb connections.
Connecting to an In-House Network 8. Plug in the two switch power cords to power on the switch and load the switch configuration file included on the switch. If you have trouble with your switch, see Avid Network and Switch Guide included in the Documentation folder of the software kit. n All Dell Networking switches shipped from Avid include a switch configuration file that supports the 1-Gb and 10 Gb switch configurations documented in this guide.
Turning On the Avid ISIS | 5500 Hardware t n If you are not using an Ethernet switch, attach the Ethernet cable coming from the house network to one of the two built-in unused Ethernet ports (2 or 5) on the back of the Avid ISIS | 5500. For an exact location see “Avid ISIS Power Connections” on page 41. Use of these two ports is not prohibited and can be used for remote administration. It is the responsibility of your house network administrator to configure.
3 Installing the Avid ISIS Software This chapter describes network and Windows operating system parameters that need setting along with instructions creating workspaces using the Avid ISIS software on the Avid ISIS. Windows Operating System and Network Settings Your Avid ISIS ships with the Windows operating system installed. If you need to re-image the internal drives with the Windows operating system see “Product Recovery” on page 133.
Windows Operating System and Network Settings 10. Click OK to close the Date and Time dialog box. Specifying a Unique Computer Name Your Avid ISIS enclosure has been imaged at Avid with the current operating system configuration and drivers that have been qualified with the Avid ISIS system. This image creates a unique Host name for the system based on the MAC ID of the system board. If you change the Computer Name of the system you need to remember to rename the computer after re-imaging the system.
Windows Operating System and Network Settings network conflict. Change the Avid ISIS virtual name using the System Director Control Panel after you have installed your Avid ISIS software; see “Creating an Active File System” on page 75. Once you have a virtual name it is stored in the registry and preserved when performing an Avid ISIS software upgrade.
Software Installation Software Installation After setting up the Avid ISIS hardware and described in “Installing the Avid ISIS System” on page 27, decide on your network configuration, and install the software. Connect the Network Cables to the Enclosure The software senses the network connections on the back of the Avid ISIS System Director. Plug in the four 1 Gb Ethernet cables into the Intel Pro network ports or the 10 Gb optical Ethernet cable on the back of the Engine.
Software Installation Loading the Software The Avid ISIS enclosure does not have a DVD reader. Software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives: • One blank (8 GB) USB Drive is intended for storing the ISIS Software Kit. Download the ISIS software kit from download center (http://www.avid.com/US/support/find-support/category/updates) and copy it to this USB drive • The second (16 GB) USB drive contains the recovery software.
Software Installation The installer splash screen appears. n Avid highly recommends that you click the ReadMe link under Resources > Documentation. This displays the ReadMe file that provides the latest information regarding the ISIS system and software. You must have Adobe Reader installed to view the PDF. 7. Select the ISIS | 5500 - 5000 Family Engine/System Director software for the enclosure you are installing the software on. The list of Actions changes based on your selection.
Software Installation bandwidth to be able to test out the system before the initialization is complete by working with one client at a time. That client bandwidth during the initialization period should be kept to a minimum. Failure to do so can significantly increase the initialization time. 8. Click Apply. 9. Follow the screen prompts accepting the defaults and License agreement. 10.
Software Installation c You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is not supported. You must set the gateways for each network connection using Windows (outside of the Network Configuration Tool), but only in a routed environment.
Software Installation Configure the four ports using the Avid ISIS | 5500 software Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for 1 Gb Connections to a Single Switch Location IP Network Address Subnet Mask Switch connection to port 1 192.168.255.11 255.255.255.0 Switch connection to port 3 192.168.255.13 255.255.255.0 Switch connection to port 4 192.168.255.14 255.255.255.
Software Installation Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for a Single 10 Gb Connection to the Switch Location IP Network Address Subnet Mask System ID 1 192.168.255.17 255.255.255.0 Suggest starting the client IP network address at: Suggest starting at 192.168.255.100 and higher (Example:192.168.255.100, 192.168.255.101, 192.168.255.103, 192.168.255.104, etc.
Software Installation Configure each Engine using the Network Configuration Tool. Avid recommends the IP Network Address configuration shown in the following table: Default IP Network Addresses for Multiple 10 Gb Connections to the Switch Location IP Network Address Subnet Mask System ID 1 192.168.255.21 255.255.255.0 System ID 2 192.168.255.22 255.255.255.0 System ID 3 192.168.255.23 255.255.255.0 System ID 4 192.168.255.24 255.255.255.0 System ID 5 192.168.255.25 255.255.255.
Software Installation 12. When the installation is complete, click OK. n The Raid Set Configuration continues to run in the background setting up three RAID 5 groups on the data drives. If the Avid ISIS | 5500 is accidentally turned off during the RAID configuration, the RAID configuration continues once the Avid ISIS | 5500 is turned on again. Activating the License Key You need to activate your Avid ISIS software before you can make an Active File System.
Software Installation To connect the application key to your Avid ISIS system: 1. Locate the USB application key in your Avid ISIS system kit. 2. Attach the USB application key to one of the rear USB ports of the System Director; see “Avid ISIS Rear Panel” on page 20. c n Do not use the built-in USB connector on the front of the System Director. If you have multiple Avid ISIS Engines, the application key must be plugged into the Engine that is running the System Director software.
Software Installation The Configure File System panel becomes active. 3. (First System Director) Select Create Active File System and click OK. c This action results in the loss of all media assets on the system. This is a non-recoverable action. Use extreme caution with this command. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 4.
Software Installation n You can also start the Network Configuration Tool by clicking Start > Programs > Avid > ISIS Storage Manager > Network Configuration Tool. 2. Click Network Configuration Tool, in the Storage Manager section of the Launch Pad. The Network Adapters dialog box displays the System Director IP addresses.
Software Installation To access the Management Console: 1. Type http://IP address of System Director in your browser. n If your Avid ISIS network includes a Domain Name System (DNS), you can type the System Director’s name in the browser. 2. Log into the System Director. n The default Management Console Administrator password is blank (no password). The ISIS Management Console opens.
Software Installation To bind the Storage Managers: 1. Type http://IP address of System Director in your browser or click Management Console in the Launch Pad. 2. Log into the System Director. n The default Management Console Administrator password is blank (no password). 3. Click the Storage Managers icon or double-click the unbound Status message in the System Status console. 4. Select the ISIS Engine listed in the Storage Managers list. You can select and bind multiple ISBs.
Software Installation Creating Workspaces Workspaces are locations to store and segregate data. They appear as network drives to the clients. You can allow users to access some or all of the workspaces, and assign permissions for how each user can access the data in a workspace. Create Workspaces after you have created your Storage Group. To create Workspaces, click Workspaces icon in the Management Console. See the Avid ISIS Administration Guide for information on creating Workspaces.
4 Avid ISIS Software Licensing After installing a new Avid ISIS system, activate the ISIS software with the Avid License Control tool. If you have a dual System Director environment, repeat the procedure for each System Director. n c If you are upgrading from an earlier version of Avid ISIS software which uses the USB application key (dongle), you can continue to use that application key with your software upgrade.USB application keys are available as an option.
What You Need to Activate the ISIS Software License What You Need to Activate the ISIS Software License Identification (ID) Numbers Where you can find them: Activation ID The Activation ID is provided on an Activation ID and System ID card shipped with your new ISIS system. The Activation ID is used to activate the software license and has been linked to your System ID. System ID The System ID is provided on an Activation ID and System ID card shipped with your new ISIS system.
License Activation Using an Internet Connection n After your Avid software is activated, the License Profile tab displays your System ID, Activation ID, and Device ID. 3. Click Activate next to the Avid ISIS software. 4. Select “I want to activate my product using the Internet connection on this computer.” and then click Continue.
License Activation Without an Internet Connection n To activate the license using another computer’s Internet connection, see “License Activation Without an Internet Connection” on page 84. 5. Enter your system identification number in the System ID text box. 6. Enter your activation identification number in the Activation ID text box. 7. Click Activate. The Activation tool confirms your system information.
License Activation Without an Internet Connection To activate the ISIS software license from a separate computer: 1. Locate your System ID and Activation ID card included with your new System Director. 2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control. The Avid License Control tool opens. 3. Click Activate next to the Avid ISIS software. 4. Select “I want to activate my product using the Internet connection on another computer.” then click Continue. 5.
License Activation Without an Internet Connection 10. Follow the onscreen instructions on the web page. The website creates a license.bin file. This file contains license information needed to activate your Avid ISIS software. 11. Copy the license.bin file to the ISIS System Director you want to activate. A USB flash drive is a good method of moving the license.bin file to the System Director. 12. Close the Web browser on the computer with the Internet connection. 13.
Deactivating the License Deactivating the License You must deactivate your ISIS software license when replacing the System Director so you can use the license on your new System Director. If you need to deactivate the ISIS software you must have an Internet connection to deactivate the software and its options. Deactivating the ISIS System Director software: 1. Stop your Avid ISIS System Director. 2. Open the Avid License Control tool, click Start > Programs > Avid > Utilities > Avid License Control.
5 Configuring System Director Resiliency This chapter explains how to enable the software for a failover using two System Directors. n The Active and the Standby System Directors must be using the same image on the server; you cannot mix images. System Director Resiliency When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director.
System Director Resiliency • If the Standby System Director service fails and the Engine and its Storage Manager service continues to run, the Active System Director continues to manage the metadata and the clients continue to have access to all of their data. • If the Standby System Director failure causes the Storage Manager service to fail (as in a power loss or operating system failure), the Active System Director continues to manage the metadata.
System Director Resiliency • Stop the System Director server software on both systems • Configure the System Director Resiliency on both System Directors in the ISIS Control Panel Connecting Dual System Directors To enable a dual System Directors: 1. Connect the two System Directors using a 1 Gb connection (straight or crossover cable) as shown in the following figure. Optional Engine Optional Engine 10 Gb Ethernet connections 1 Gb Ethernet connections Avid ISIS 2.
Configuring a Second System Director Configuring a Second System Director Adding a second System Director provides System Director Resiliency. Setting IP Addresses for Crossover Link Avid provides default System Director IP addresses for System Director Resiliency. If you use different addresses, be sure to note them and have them available before proceeding. The Network Configuration Tool provides a section for setting the IP address when configuring Dual System Directors.
Configuring a Second System Director c You must use the Network Configuration Tool in the ISIS Launch Pad to set the Ethernet ports on the Avid ISIS | 5500. This tool sets the IP addresses in the registry. Manually setting the IP addresses on the ISIS | 5500 without using the Network Configuration Tool is not supported. You must set the Gateway for each network connection using Windows (outside of the Network Configuration Tool), but only in a routed environment.
Configuring a Second System Director To set up resiliency on the Active System Director: 1. In the ISIS Launch Pad, click ISIS Control Panel icon or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. 3. Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK. n You must assign the same virtual name to both System Directors. 4.
Configuring a Second System Director The Avid ISIS System Director service automatically restarts when the file system has been created. In the System Director Control Panel, the “System Director is running” display turns green. 5. Click Stop System Director. 6. Click the Dual System Director tab. 7. Select “Enable Dual System Director Configuration.” 8. Configure the Virtual Addresses on both systems by doing the following: a.
Configuring a Second System Director To set up resiliency on the Standby System Director: 1. Click System Director Control Panel from the ISIS Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2. Click Stop System Director. 3. Click Change Virtual System Director Name and type a name in the Virtual System Director Name text box, then click OK. n You must assign the same virtual name to both System Directors. 4. Click the Dual System Director tab.
Configuring a Second System Director 5. Select “Enable Dual System Director Configuration.” 6. Configure the Virtual Addresses on both systems by doing the following: a. Choose two unused static IP address as the Virtual IP addresses for both System Directors. This example uses 192.168.10.253 and 192.168.20.253. b. Map the Virtual IP address to the corresponding real IP address for each of the System Directors. This example uses 192.168.10.101 and 192.168.20.101. c.
Configuring a Second System Director n Make sure to click Validate Receive on the standby System Director before you click Validate Send on the active System Director. Clicking Send first can result in errors. 9. On the active (sending) System Director, the Validate Send dialog box opens. At first, the dialog box indicates that it is setting up the communication between the two System Directors and waiting for a response.
Configuring a Second System Director Make sure that the sending and receiving systems show similar results. 12. Click the File System tab on the Standby System Director. 13. Select Create Standby System Director and click Apply. The Avid ISIS System Director service automatically starts when complete. In the System Director Control Panel, the “System Director is running” display turns green. 14.
Stopping and Restarting the System Directors Stopping and Restarting the System Directors In a ISIS | 5500 Resiliency configuration, you can stop the Active System Director and watch the Standby System Director become the Active System Director. When you restart the System Director that was previously Active, that System Director now becomes the Standby System Director. If you stop and restart the Standby System Director it remains the Standby System Director.
Stopping and Restarting the System Directors 2. Start or stop the System Director by clicking one of the following icons in the ISIS Launch Pad. t Click the blue square icon to stop the System Director. t Click the blue triangle icon to start the System Director. To stop and start the System Director using the ISIS Control Panel: 1. Click Control Panel icon in the Launch Pad or Start > Programs > Avid > ISIS System Director and select Control Panel. 2.
6 Preupgrade Information If you are upgrading the ISIS software on an existing ISIS | 5500 system, gather the following information before the upgrade. This information is critical to troubleshooting an Avid ISIS.
System Director Information ISIS virtual Name Attribute System Director 1 Host name Administrator Password 1 Gb port 1 IP address 1 Gb port 3 IP address 1 Gb port 4 IP address 1 Gb port 6 IP address 1 Gb port 8 IP address 1 Gb port 9 IP address 1 Gb port 10 IP address 1 Gb port 11 IP address 10 Gb port IP Address Subnet Mask IP Address Dual System Director crossover port 1 Gb port 2 IP address 102 System Director 2
Optional Storage Information Attribute System Director 1 System Director 2 (Continued) Dual System Director crossover port 1 Gb port 5 IP address Default Gateway Optional Storage Information Fill out the following Engine and switch information for the on-site equipment. Note the Engine 10 Gb links and the switch connections.
On Site Spares Spare Components and Cables Part Quantity Firmware Version (if known) Data drives (2 or more) Intel® network boards CAT5e/6 cable N/A 10 Gb fiber LC-LC cable N/A XFP and SFP+ (used with switch connections) N/A Ethernet switch Additional Parts Available 104
7 Avid ISIS Upgrade Guidelines This section provides a summarized list of what tasks need to be performed when upgrading Avid ISIS. • If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 101. • Do not perform an Avid ISIS system upgrade if your network is not in optimum working order; see “Health Check” on page 105.
Software Upgrade - Find and fix all missing retainers, strains, sharp bends, signs of physical abuse. - Make sure that labels are visible, physically firmly in place, and legible. - Confirm that all fans and ventilation areas are free of obstructions, dirt, lint, and debris. - Make sure that there is clearance front and rear to allow components to be replaced without obstructions for their full chassis travel length. - Make sure cables are not zip tied to the power supplies or the switches.
Software Upgrade n You do not need to shut down the client if they can continue to work offline. AirSpeeds can continue to capture to their internal drives and editing systems can edit as long as they are not using workspaces. 3. If running a System Director Resiliency configuration, stop the Standby System Director using the ISIS Control Panel to prevent failover during the upgrade. Update additional Engines after your Active and Standby System Directors are updated. 4. Stop the Active System Director.
Software Upgrade n If you have made a change to the Myricom settings and want to set them back to the Avid defaults, re-run the ISIS software installer (AvidISISSetup.exe) and the Avid network settings are re-applied. If the network setting are not set to the Avid defaults, a message is displayed in the ISIS Management Console.
Software Upgrade f. Click Update Driver. g. Click “Browse my computer for driver software.” h. Click “Let me pick from a list of device drivers on my computer.
Post Upgrade System Verification i. Click Have Disk and browse to \Drivers\ISIS 5000\Myricom\ and select the Myricom v1.1.10 driver (myri10ge.inf). j. Click Open. k. Click OK. l. Click Next. m. Click Install in the Windows Security dialog box. 3. Close all windows restart the Engine. 4. (Option) Repeat these steps to install the Myricom driver on all your Engines.
Post Upgrade System Verification To verify the upgrade: 1. Verify network connectivity for all components: a. Ping the switch and several client in the Avid ISIS network. b. From any clients, ping the System Director’s IP address or host name. c. From any clients, ping the storage only Engines if they exist. 2. Verify the System Director is functioning properly by checking the following: a. Check if any new errors are getting generated in the event logs. b.
Post Upgrade System Verification c. Set “Path to Test” to a mounted ISIS workspace letter. (Check in my computer if not sure) Make sure its an ISIS workspace and not the internal C: drive. d. Set the duration to 10 minutes. e.
8 Adding and Replacing Hardware This section provides procedures for adding and replacing components in your Avid ISIS | 5500. Do not add hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, and perform a quick check to verify that the system is in good working order; see “Health Check” on page 105.
Removing and Replacing Data Drives To remove a drive from the Avid ISIS | 5500: 1. Locate the data drive on the front of the ISIS | 5500 that has the blue and red LEDs on solid. n You do not need to wait for RAID groups to repaired before removing a failed drive. The RAID group uses the other four drives in the RAID to make the spare drive part of the group. 2. Push the button, then pull the handle to unlatch the drive and slide the drive carrier out of the Avid ISIS | 5500.
Replacing the ISIS Engine c Resetting a disk is a destructive operation which will permanently delete all data currently stored on the disk. 4. Select Format Foreign Disks from the left pane. 5. Type the Administrator password into the password field. Replacing the ISIS Engine Use the following procedure when replacing an ISIS Engine. In this procedure, the Engine to be replaced is called the “old Engine” and the replacement Engine is called the “new Engine.
Replacing the ISIS Engine 10. Insert the two power cords into the power supplies on the back of the Engine. 11. Reconnect any 1 Gb and 10 Gb cables that were disconnected earlier. 12. If this Engine is the System Director, move the Application Key (dongle) or software license from the old System Director to the new System Director. 13. Power-on the new Engine.
Replacing the ISIS Engine e. Select the “Import logical configuration from all foreign drives” option and click OK. The Foreign Configuration Wizard window appears listing the foreign configurations. f. Click Accept. g. At the prompt asking you to confirm the import, click Yes. h. When the import completes, click OK.
Adding Optional Storage n A background initialization is started and can take several hours to complete. You can use the Engine but performance is best once the initialization is finished. Adding Optional Storage The first Engine includes the System Director software, metadata, and 16 data drives. Up to 11 Engines can be added to the System Director. The data drives in each Engine can be bound into separate Storage Groups for each Engine or a single Storage Group for multiple Engines.
Replacing System Drives in the Engine t If you are setting up the Engine as a Standby System Director, continue with “Configuring System Director Resiliency” on page 88. t If adding an addition Engine for more storage, install the software without checking the “This Avid ISIS Engine is the System Director” checkbox. For more information on installing the Avid ISIS software; see “Loading the Software” on page 67. 9.
Replacing System Drives in the Engine Regardless of how many Engines you have, all the metadata for all the data drives, in all of the Engines, are saved on the Engine that has the System Director software. The Engines that are used as the additional storage do not store any metadata. To save the System Director metadata: 1. Stop the System Director service using the ISIS Control Panel. n The System Director is constantly writing metadata.
Replacing System Drives in the Engine A. Run hardware scan button B. Disk icons C. Status line 3. Pull the failed drive out of the Engine and install a replacement without turning off the Engine. Once the drive is installed, use the Intel Rapid Storage Technology application to initiate the rebuild operation as described in the following steps. 4. Click the Run hardware scan button (callout A in the above illustration) to refresh the RAID data to the current state. 5.
Replacing System Drives in the Engine n You can perform other work while the rebuild completes. To replace both system drives: 1. If both system drives fail, shut down the system, and unplug the power cords. 2. Remove both system drives. 3. Install new system drives into the two drive carriers and insert them into the two system drive slots. 4. Replace the power cords and restart the system. 5. Enter the Intel RAID BIOS by pressing CTRL+I when the text MATRIX RAID BIOS appears on the screen. 6.
Replacing System Drives in the Engine To move the System Director Metadata: 1. Stop the old System Director service using the ISIS Control Panel. 2. Copy the Partition0 and Partition1 files from the following location on the System Director: D:\Program Files\Avid\ISIS System Director\ n There is also a PartitionDump.bin file. This file is helpful when identifying the data on the data drives. If possible, include this files with the two Partition metadata files.
Switch Replacement Switch Replacement If replacing a switch in the ISIS environment, consider the following before removing the switch. • Have a backup copy of the switch configuration file. • Disable any trunking to other switches before removing the switch. Any trunking involved with the switch is part of the configuration file and will help when reconfiguring the trunk on the new switch.
Switch Replacement To replace a switch: 1. Disconnect all network cables. 2. Unplug the power cables from the back of the switch. 3. Replace the failed switch with a new switch in the rack. 4. Replace the power cables in the back of the switch to power the switch on. 5. (Option) If you have transceivers in the failed switch, move the working transceivers into the new switch. 6.
Permanently Removing an ISIS Engine Permanently Removing an ISIS Engine Use the following procedure if you have multiple ISIS | 5500 Engines in your ISIS | 5500 environment and want to remove an Engine. Such a scenario might include setting up a second ISIS | 5500 environment. c c If you want to save the data on the Engine you are removing, you must have enough space on the other Engines in your environment to accept the data from the Engine being removed.
Permanently Removing an ISIS Engine 5. Power-off the removed Engine by logging into the Engine and clicking Start > Shut Down. 6. Disconnect the two power cords from the back of the Engine. 7. Disconnect all 1 Gb and 10 Gb (optical) Ethernet connections from Engine. 8. Carefully remove both system drives from the rear of the Engine. Put them in a safe place. These are mirrored drives.
9 Optional Network Adapter Boards This chapter provides procedures for adding and replacing network adapter boards in your Avid ISIS | 5500. Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system. Perform a quick check to verify that the system is in good working order. For information that describes specific models, see “ISIS | 5500 Engine Models” on page 14.
Electrostatic Discharge Precautions Avid ISIS Rear Panel Quad port Myricom 10 Gb 1 Gb Ethernet Ethernet port LSI MegaRAID controller Electrostatic Discharge Precautions Electrostatic discharge (ESD) can damage disk drives, electronic components, and other parts. Avid recommends that you perform all procedures in this chapter only at an ESD workstation.
Removing and Installing the System Cover Removing the Top System Cover Front Pull tabs Top cover screws Thumb screws To install the server system cover: 1. Place the cover over the Engine so that the side edges of the cover sit just outside the Engine sidewalls. 2. While pulling the tabs outward, slide the cover forward until the tabs click into place and release the pull tabs. 3. Replace the four top cover screws previously removed. 4. Tighten the rear thumbscrews. 5.
Removing and Installing the System Cover Installing the Adapter Board To install the adapter board: 1. Observe the safety precautions described in “Electrostatic Discharge Precautions” on page 129. 2. Remove the Engine as previously described; see “Removing and Installing the System Cover” on page 129. 3. Identify the appropriate slot for the adapter boards you are installing. 4.
Myricom 10 Gb Driver and Configuration Settings 5. Insert the adapter board so that it fits into the connector and fills the hole where you previously removed the blank panel. Seat the tab at the bottom panel seats into the slot on the bottom of the Engine chassis. n Cover all empty adapter board slots with blank panels. 6. Replace the top cover; see “Removing and Installing the System Cover” on page 129. 7. Reconnect all peripheral devices and the AC power cords into the Engine.
10 Product Recovery This section describes the procedures to recover your Avid ISIS system drive by reinstalling Windows Storage Server 2008 R2 and Avid specific additions and changes. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete. The version number of the image can be found in the C:\IMAGE.
Reinstalling the Windows Storage Server 2008 R2 Operating System Reinstalling the Windows Storage Server 2008 R2 Operating System To reinstall the Windows Storage Server 2008 R2 operating system from the Avid Product Recovery flash drive: 1. Make sure all clients stop any activity, unmount their workspaces, and exit Client Manager. 2. Locate the Product Recovery USB flash drive with the Avid ISIS image. 3. Use the System Director Control Panel to stop the System Director. 4.
Configuring the System Drive Using Windows 2008 Storage Server Setup - Exit without doing a recovery. 12. At the prompt, type the number of the operation you want to perform: t If you type 1 or 2, a warning screen opens, informing you that you are about to recover the Windows Storage Server 2008 operating system. Continue with step 13. t If you type 3, the recovery quits to the Main menu. Type 3 again to open the command window. Press Ctrl+Alt+Delete to quit in any of these windows. 13.
Configuring the System Drive Using Windows 2008 Storage Server Setup The Windows Storage Server 2008 R2 Setup utility starts, and the a dialog box opens showing the License Agreement screen. 3. Select “I accept the agreement.” 4. Click Next. The Avid ISIS Engine restarts (potentially more than once). 5. Log on as Administrator (default password: is-admin). 6. After your system restarts for the last time, customize the system and local settings. See the Windows documentation for more information.
A Specifications and Notices This section provides information on the dimensions and weight, the environmental, the electrical, and the power cord specifications for the Avid ISIS | 5500 and qualified Ethernet switch. It also recommends the use of an Uninterruptible Power Supply and supported network cabling. Dimensions and Weight The following table lists the dimensions and weight. Component Dimensions and Weight Component Height Width Depth Weight Avid ISIS | 5500 - 5000 5.25 in (133 mm) 17.
Uninterruptible Power Supply (UPS) Electrical Specifications Component Voltage Avid ISIS | 5500 - 5000 100 Vac (14 amps) to 240 Vac (7 amps) Frequency Watts (Max. U.S.) 50 to 60 Hz 460 W (typical) – 1569.5 BTU/hr. 1000 W maximum Two hot-swap redundant AC power supplies n System Watts; running load software and 100 % CPU usage. Uninterruptible Power Supply (UPS) Avid highly recommends you create a separate derived power system for your Avid ISIS 5500.
Supported Cabling Supported Cables Cable Connection Type Ethernet network cable, Cat 5e, Cat 6, Cat 6a or Cat 7 Function Connector Style and Maximum Cable Length Connects: RJ45 connector Ethernet shared storage clients 100 Meters; If using CAT5e the cable must be rated for 350 MHz for maximum length. System Directors and clients to 1 Gb ports on an ISS The minimum GigE cable length for Avid network products is 6 feet or 2 meter.
Supported Cabling Supported Cables (Continued) Cable Connection Type Connector Style and Maximum Cable Length Function Optical cables (continued) • • OM3 (50/125) — - 100 Mb Ethernet, up to 2000 meters (FX) - 1 Gb Ethernet, 550 meters (SX) - 10 Gb Ethernet, 300 meters (SR) OM4 (50/125) — - 100 Mb Ethernet, up to 2000 meters (FX) - 1 Gb Ethernet, 1000 meters (SX) - 10 Gb Ethernet, 550 meters (SR) Avid supports single-mode fiber cable using 1310 nm transceivers (long distances): • SMF ITU
Supported Cabling Supported Cables (Continued) Cable Connection Type Avid ISIS SFP+ optical transceivers Function Connector Style and Maximum Cable Length Transceiver used in: LC connector Dell Networking S25P and S60 optical switches • SFP+ multi-mode short range (SR) 850nm JDSU – PLRXPL-SC-S43-21-N JDSU – PLRXPL-SC-S43-22-N Avago – AFBR-700SDZ Avago – AFBR-703SDZ • SFP+ long range (LR) Finisar FTLX1471D3BCL for SMF Avago AFCT-701SDZ for SMF JDSU JSH-01LWAA1 for SMF n Avid ISIS SFP optical tran
B Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
Proposition 65 Warning c c If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions. For products with a power switch the main power switch should remain accessible after installation.
Canadian Notice (Avis Canadien) Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. LED Safety Notices Avid hardware might contain LED or Laser devices for communication use.
European Union Declaration of Conformity Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
Disposal of Waste Equipment by Users in the European Union EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN61000-3-3:2008 Issued In Burlington MA, USA 2010 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste.
Japan EMC Regulations Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use.
Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations Injury may result from high temperatures under normal operating conditions, causing: - Burns due to contact with hot accessible parts - Degradation of insulation and of safety-critical components - Ignition of flammable liquids Examples of measures to reduce risks include: - Taking steps to avoid high temperature of accessible parts - Avoiding temperatures above the ignition point of liquids - Provision of marking to warn USERS where access to hot parts is unavoidable Hig
Taiwan EMC Regulations Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: - Limiting the energy level of potential radiation sources - Screening radiation sources - Provision of SAFETY INTERLOCKS - Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable 6.
Taiwan EMC Regulations 10.
Taiwan EMC Regulations 11.
Index Numerics 1 Gb Ethernet single switch 71 System Director connections 43 10 Gb connectors 22, 128 10 Gb Ethernet connection 24 single switch 72, 73, 92 switch addresses 71, 72 10 Gb module 46, 53 12 Gb stacking module 46 90 client configuration 24 A Accounts, users 80 Activating software 82 without Internet connection 84 Activation ID 82 Activity LED 15 Adapter boards Ethernet 22, 128 Addresses virtual 94, 96 Administrator password 62, 63, 133 password (Management Console) 78, 79 After 135 Agent page
Index Checklist health of system 105, 113, 128 preupgrade 101 Cisco 140 Clear foreign disk configuration 114 Client access 22 configuration, 90 clients 24 connections 22 considerations 25 direct connect 22 Ethernet 22 IP addresses 72, 73 operating systems 14 switch 45 Client Manager documentation 11, 67 Computer name 64, 64 Configuration considerations 25, 41 Ethernet 22, 24 Configure network 69 System Director Control Panel 75, 93, 95, 100 virtual name 75, 93, 95, 100 Windows operating system 135 Configur
Index 1 Gb connectors 20, 22, 128 10 Gb port 47, 54 cable 43 client considerations 25 shared storage infrastructure 22, 24 European Union notice 144 Expansion slots 21 Installation, in a rack 27 Installer splash screen 68 Installer kit 67 Installing drives 39 Intel 4-port board slot 21 Intel Pro network ports 66 Intel Pro/1000 network board driver installation 132 driver software location 132 IP address 66 10 Gb switch connection 72, 73, 92 clients 72, 73 Configure Network Window 69 direct connect 70 sing
Index O deactivate 87 host name change 87 Loading software 67 Log in 78, 79 LSI MegaRAID slot 21 Online support 11 Operating system clients 14 configure 135 reinstall 134 Optical cable 52, 59, 139, 140 Optical transceivers 141 Optional adapter boards 22, 128 Optional ISIS enclosures 50, 57 M Maintenance check system health 105, 113, 128 Management Console access 77 bind 78 password 78, 79 Maximum Ethernet configuration 22, 24 Maximum length 139 Metadata resiliency 88 Micron cable 139 Mirrored system dri
Index installation 27 RAID 5 groups 18 RAID repair 20 Rear panel slots 20, 22, 128 Received packets 97 Recovery flash drive 133 Red LED System error 18 Regulatory information 143, 143 Reinstall Windows 134 Removing an Engine 126 Replace drive 114 engine 115 switch 125 switch configuration 24 Standby System Director 88 Static IP addresses 66 Stop System Director 75, 93, 95, 100 Stop/Start server 75 Storage Group 77 Storage Manager Agent default password 114 Subnet mask Configure Network Window 70 separate
Index Task bar icon 76, 99, 119 Time zone 63, 63 Training services 12 Transceiver SFP 141 SFP+ 141 XFP 140 Transceivers 48, 140 Troubleshooting 11 check health 105, 113, 128 Turn on enclosure 62 number of 22 X XFP transceivers 48, 55, 140 U Upgrade post upgrade verification 110 preupgrade checklist 101 procedure 106 software 106 USB (universal serial bus) connector 17 connector, rear 20 flash drive 133 front connector 15 keyboard and mouse 39 port described 17 rear 20 software installer 67 User accounts
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
