Avid® ISIS® 7000 Setup Guide
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Contents Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Software Upgrade . . . . . . . . .
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Connecting the Engine CX-4 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Removing the Avid Engine Interconnect Cable . . . . . . . . . . . . . . . . . . . . . . . . . 42 10-Gb Link Aggregation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Supported in Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ten- and Twelve-Engine Stacking Summary With v1.x Switches . . . . . . . . . . . 75 Ten- and Twelve-Engine v1.x Switch Connections . . . . . . . . . . . . . . . . . . . . . . 76 Expanding to a Ten or Twelve v1.x Engine Stack . . . . . . . . . . . . . . . . . . . . . . . 84 Hi-Gig Link Aggregation Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Chapter 3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 87 IP Addressing Overview . . . .
Creating Failover with Two New Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Setting IP Addresses for Crossover Links . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Configuring Failover Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Creating New File Systems on the Active and Standby System Directors. . . . . . . 123 Chapter 5 Status LEDs and Stacking Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C Configuring Switch Redundancy for Workgroup Servers . . . . . . . . . . 161 Media Browse and CountDown Failover Process. . . . . . . . . . . . . . . . . . . . . . . . . . 161 Configuration Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Network Teaming Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Appendix D Avid ISIS Recommended Maintenance . . . . . . . . . . . . . . . . . . . . . . . . .
Disposal of Waste Equipment by Users in the European Union . . . . . . . . . . . . . . 194 Australia and New Zealand EMC Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Taiwan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. n This document describes the features for all Avid ISIS 7000 shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Symbol or Convention Meaning or Action Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid ISIS installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Avid Software and Hardware Install Checklist The following checklists summarizes the major steps for upgrading your software and hardware. These checklists are for experienced administrators that acts as a reminder of the tasks that need to be done in each upgrade. If you are not experienced with Avid ISIS, you should read this entire book first before installing or configuring the Avid ISIS.
The infrastructure is defined as follows: • System Director — System Director software and upgrade Storage Blades (ISBs) and Switch Blades (ISS/ISXs) in the Avid ISIS engines to the v2.1.
Hardware Upgrade Avid ISIS Software Upgrade Complete To be done Install your Avid ISIS software on the System Director, see “Loading the System Director Software” on page 91 and “Software Upgrade” on page 133. Copy your Avid ISIS client installers on your System Director, see “Loading the System Director Software” on page 91. Upgrade all your ISBs, ISSs, and IXSs.
New System Director and Engine Installation Use the following checklist when setting up an Avid ISIS for the first time: Avid ISIS New Installation Complete To be done Determine Network Address Scheme Configure SD IP Addresses, see “IP Addressing Overview” on page 87.
Switch and ISB Upgrade Utility Avid ISIS New Installation Complete To be done Add Additional engine, see “Adding an Engine” on page 178. Upgrade ISB and ISS, see “Installing Software on the Engines” on page 96. Add Storage Elements, see the Avid ISIS 7000 Administration Guide. Create Storage Groups, see the Avid ISIS 7000 Administration Guide. Create Workspaces, see the Avid ISIS 7000 Administration Guide. Create Users, see the Avid ISIS 7000 Administration Guide.
Recreating a File Systems Deleting and creating a new file system is not common but if it is needed, this checklist provides the order and tasks to be completed. All of the tasks listed in this checklist are described in the Avid ISIS 7000 Administration Guide.
1 Avid ISIS 7000 System Overview The Avid ISIS® system enables multiple clients to capture, play, and edit video and audio media. This chapter provides an overview of the Avid ISIS 7000 system and the basic function of each Avid hardware component within the system. This guide describes how to connect cables between components that create a basic system and then how to connect more than one basic system together to create a larger, redundant system.
1 Avid ISIS 7000 System Overview Product Nomenclature Product name Term used and description Avid ISIS client Client, defined as a user’s workstation or server with Avid ISIS client software that allows that system to mount workspaces Avid ISIS storage blade (labeled i500, i1000, i2000) ISIS Storage Blade (ISB) Avid ISIS Integrated Ethernet switch blade ISIS Integrated Switch (ISS) This hot swappable sled is accessible from the front of the ISIS engine and contains two SATA drives.
Hardware Overview and Naming Convention The second generation ISIS switches are branded with an ISX2000 and ISS2000 silk-screen. These switches cannot be mixed in ISIS engines with earlier versions of the switches (labeled ISX1000 and ISS1000). If your ISX and ISS switches are not labeled, consider them the earlier versions. c You cannot mix new switches (labeled ISX2000 and ISS2000) with original switch hardware (labeled ISX1000 and ISS1000).
1 Avid ISIS 7000 System Overview • Network Zone Configurations • Supported Cabling System Director The System Director is 2U in size (see “System Director Front Panel” on page 25) and manages the metadata by storing directory information and file attributes. The System Director does not store the data used by share clients (for example media files), these data files are stored on the ISBs within the engine. n The System Director password is preset to is-admin.
System Director System Director Front Panel The following figure shows the front view and control panel of the System Director. System Director Front View D C E F B G H A DVD/CD-ROM I RAID disk (ID 1) L K J Control panel System disk (ID 0) The following table describes the control panel shown in the previous figure.
1 Avid ISIS 7000 System Overview System Director Rear Connections The following figure shows the rear panel of the System Director and the function of each connection.
Engine Engine The engine contains the ISBs, ISSs, IXSs, power supplies, and an internal midplane. The engine stores the data created and shared by the clients. The data is passed in and out of the engine through the switches. The engine contains: • ISBs can support either 250 GB, 500 GB, or 1 terabytes (TB) drives, with two drives in each ISB. The size of the drives are identified by the label on the front of the ISB (i500, i1000, or i2000, respectively).
1 Avid ISIS 7000 System Overview Engine Rear View The following figure shows the rear of the engine in a configuration that contains the following: n • Three power supplies (with fans) • Integrated Switch blade (ISS) • Integrated Expansion Switch blade (IXS) In a basic configuration containing two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines.
Engine Integrated Ethernet Switches The two integrated Ethernet switches, ISS and IXS, serve different purposes and contain different types of connections. You must have at least two switches in each engine for the system to operate. ISS Module The connections on the ISS module are used for the following: w • Management connection — used to configure the Avid ISIS 7000 engine hardware during installation.
1 Avid ISIS 7000 System Overview Activity 1 2 3 4 5 6 7 8 9 10 11 Management connection n Link Engine interconnections In a basic configuration containing one or two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines. Storage Configurations A maximum of twelve Avid ISIS Engines can be stacked and populated with either 250 GB, 500 GB, or 1 terabytes (TB) SATA drives.
Client Moving Workspaces Between Storage Groups You can move workspaces between Storage Groups that use the same chunk sizes. Workspaces cannot be moved between Storage Groups of different chunk sizes (256 KB and 512 KB chunk sizes), A Tech Alert has been written describing the process for moving data from a 256 KB chunk size workspace to a 512 KB chunk size workspace. Search the Avid Knowledge Base at www.avid.com/onlinesupport/ for Avid ISIS v2.
1 Avid ISIS 7000 System Overview Network Zone Configurations All clients in the shared storage network are classified by zones, depending on how they connect to the network. The following list defines the clients in each network layer by their zone classification: n n A System Director must be attached to both subnets, but can only be attached once to each subnet.
Network Zone Configurations number of 1 Gb ports in Zone 1 based on what is available by the number of engines and System Directors in the configuration. In addition, each ISS2000 provides a 10 Gb Ethernet port connection for one 10 Gb client. n Connect TransferManagers and AirSpeed servers to Zone 1 or Zone 2. A Zone 1 (direct connect) configuration consists of a group of clients connected directly to the 1-Gb and 10-Gb connections of the ISS in the engine.
1 Avid ISIS 7000 System Overview 1 Gb Ports in Zone 1 ISS1000 and IXS1000 Switches ISS2000 and IXS2000 Switches Number of ISIS Engines One System Director Two System Directors (failover) One System Director Two System Directors (failover) 4 46 44 46 44 5 62 60 62 60 6 78 76 78 76 7 94 92 94 92 8 110 108 110 108 9 110b 108b 126 124 10 126 124 142 140 11 142 140 158 156 12 158 156 174 172 a. This is due to the use of IXS switches instead of an ISSs. b.
Network Zone Configurations Avid ISIS 7000 Zone 2 Network Configuration Intel Pro 1000 MT/PT board Client systems in Zone 2 1 GB ethernet External Switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet Engine ISS ISS Chassis interconnect Client system in Zone 1 Intel Pro 1000 MT/PT board Engine ISS ISS System Director Zone 1 Zone 2 As an example, the Foundry FES-X424 switch (see following illustration) is configured for three VLANs with Gigabit (Gb) Ethernet ports 1 to 12 an
1 Avid ISIS 7000 System Overview Each VLAN on the switch is allowed to support up to 12 connections but the size of the Storage Groups and engine determine the overall client count. Changing the switch configuration to increase the number of clients on a single VLAN is not supported and can result in unpredictable system performance. Client count can be scaled according to the number of available FES-X424 switches.
Network Zone Configurations Avid ISIS 7000 Zone 1 and Zone 2 Mixed Network Configuration Intel Pro 1000 MT/PT board Client systems in Zone 2 1 GB ethernet External Switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet Intel Pro 1000 MT/PT board Engine ISS ISS Chassis interconnect System Director System Director System Director connections 1 GB ethernet Engine ISS n Client systems in Zone 1 ISS Zone 1 Zone 2 Although it is not shown in the previous diagram, to ensure high
1 Avid ISIS 7000 System Overview Avid ISIS 7000 Zone 3 and Zone 4 Network Configuration Zone 4 Zone 4 clients corporate network 1 GB Ethernet Edge switch Zone 3 clients routed VLAN 40 1 GB Ethernet Zone 3 Avid Production Network (Zone 1 and 2) House switch One to four links, VLAN 30 Client systems in Zone 2 Zone 2 Intel Pro 1000 MT/PT board 1 GB ethernet External Switch with two 10-Gb Ports VLAN 10 VLAN 20 10 GB ethernet 1 GB ethernet Intel Pro 1000 MT/PT board Engine ISS ISS Chassis inter
Supported Cabling Supported Cabling Avid supports the following cable types for connecting a Avid ISIS system. n If you need run your cable greater distances, call Avid Customer Support for supported cable and accessory information. Supported Cables Cable Connection Type Function Connector Style and Maximum Cable Length Avid engine Interconnect CX-4 cable. Only available from Avid. Connect engines.
1 Avid ISIS 7000 System Overview Supported Cables Cable Connection Type Function Optical cables Connects: 10-Gb port of switch to optical 10-Gb port on the Avid ISIS engine. Connector Style and Maximum Cable Length The maximum length for 10 Gb Ethernet cable is defined by the core diameter (measured in microns) and modal bandwidth (in units of MHz*km). Avid supports multi-mode fiber cable using 850 ISS 10-Gb optical port to switch nm transceivers (short distances).
Supported Cabling Supported Cables Cable Connection Type Function Connector Style and Maximum Cable Length Avid ISIS X2 optical transceivers Transceiver used in: SC connector Avid ISIS XFP optical transceivers Transceiver used in: Cisco® 4948 and 4900M X2 = Cisco X2-10GB-SR for MMF X2 = Cisco X2-10GB-LR for SMF LC connector Foundry FESX424 and ISIS ISS1000 XFP = 10G-XFP-SR for MMF XFP = 10G-XFP-LR for SMF XFP = Foundry 10G-XFP-SR or Picolight XXL-SC-S45-21 for MMF XFP = Foundry 10G-XFP-LR or Boo
1 Avid ISIS 7000 System Overview c n Damage can occur when disconnecting the Avid engine Interconnect cable from the switch board if not done properly. Care should be taken to reduce strain on the ISS switch blades by organizing and dressing the ethernet cables and CX-4 cables. When dressing the cables do not block removable switch and power components. Removing the Avid Engine Interconnect Cable The following explanation and illustration explain how to properly remove the engine interconnect cable.
Supported Cabling 10-Gb Link Aggregation Overview The 10-Gb Link Aggregation functionality supported by the Avid ISIS 7000 software is described in the following sections. For a procedure on creating a Link Aggregation Group, see “Configuring a 10-Gb Link Aggregation Group” on page 105. When configuring a Hi-Gb link aggregation for ten- and twelve-engines, see “Hi-Gig Link Aggregation Group” on page 84.
1 Avid ISIS 7000 System Overview Load Balancing The software balances the load across multiple 10-Gb aggregated links based on source and destination IP addresses. Failover If a 10-Gb trunk link fails, the software load balances the traffic among the remaining trunk links. For example in a four-way 10-Gb trunk if a single 10-Gb link fails, the traffic is load balanced among the remaining three links.
Supported Cabling Supported Functionality From the Link Aggregation menu in the switch agent, you can: • View current settings — This displays the current link aggregation configurations, showing all currently configured groups. The user may also modify a group or delete a group from this page. • Create a new link aggregation group — This allows you to define a new link aggregation group.
1 Avid ISIS 7000 System Overview 46
2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the ReadMe file to continue the installation.
2 Connecting the ISIS Equipment Rack-Mounting Examples Avid supports more than one Avid ISIS rack configuration. You should have discussed the layout for your system with an Avid representative prior to purchase. The following examples show a few of the supported rack configurations.
Rack-Mounting the Equipment Single Rack - Four Engines - One System Director Switch System Director IXS MGMT 1 2 2 3 4 5 6 7 8 9 10 11 3 4 5 6 7 8 1 STATUS STATUS 1 MGMT 1 2 3 4 5 6 7 8 9 10 11 2 3 4 5 6 7 8 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 MGMT 1 2 3 4 5 6 7 8 STATUS STATUS MGMT STATUS Engines MGMT 1 2 3 4 5 6 7 8 49
2 Connecting the ISIS Equipment Dual Rack - Four Engines - Failover System Rack 1 Switch Rack 2 5 6 9 10 11 3 4 5 6 7 8 1 MGMT 1 2 2 3 4 5 6 7 8 9 10 11 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 2 4 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 3 7 STATUS MGMT 2 STATUS STATUS 1 STATUS System Directors MGMT 1 2 3 4 5 6 7 8 Engines Installing Rack-Mount Rails and Brackets All Avid ISIS rack-mount components are suppl
Rack-Mounting the Equipment Installing System Director and an Avid ISIS Engine The System Director and storage elements are placed into a rack for easy access to the cables, connectors, and drives. The following list provides recommendations you should take into account prior to rack-mounting Avid ISIS equipment: n • The heaviest equipment should go at the bottom of the rack, for example, the Avid ISIS engine.
2 Connecting the ISIS Equipment To mount the engine into the rack: 1. Screw the brackets to the rear of the rack as shown in the following figure. Rear 2. Make sure that the blades and power supplies are not in the engine. 3. Using two people, lift the engine and place the rear of the engine onto the brackets as shown in the following figure. 4. Screw the engine to the front of the rack through the ears of the engine as shown in the preceding figure.
Installing Blades and Power Supplies Installing Blades and Power Supplies Once the engine has been mounted you can install the power supplies and blades. w Only trained Avid technicians should remove and replace the power supply when power is applied to the system. Since power to the system is still on, you must always keep your hands external to the engine when a power supply is missing from the engine. To place the power supplies and blades into the engine: 1.
2 Connecting the ISIS Equipment 7. Place the power supply into the engine as shown in the following figure and slowly push the power supply into the slot. Screws 8. Turn the screws until tight. 9. Repeat step 6 through step 8 until all power supplies are installed. Installing IXS and ISS Switches The location of the ISS and IXS switches in the stack are very important.
Connecting the Application Key 3. Tighten the thumbscrew on each side of the switch. IXS Thumbscrews Connecting the Application Key Before you start the System Director, you need to connect the Avid ISIS system USB application key (also called a dongle). The USB application key determines how many Avid ISIS 7000 clients can simultaneously use your system. c Do not lose the USB application key. Your Avid ISIS system does not function without it.
2 Connecting the ISIS Equipment Connecting Power to Equipment The Avid ISIS 7000 hardware includes three power supplies using an N+1 configuration for redundancy. The three power supplies “load share” to allow the balanced distribution of V ac power into each Avid ISIS 7000 engine. Usually, a minimum of two of the three power supplies must be operational at one time for the engine to function properly. The fans in each power supply cool the supply and provides airflow for the engine.
Connecting Power to Equipment Three 20-Amp V AC Circuits for Three Engines When you are using three 20-amp circuits for three engines, they are configured as follows: Basic Power Connection for Three ISIS Engines System Director 20 Amp System Director 20 Amp A B C Engine A B C Engine A B C Engine 20 Amp 20 Amp 20 Amp 57
2 Connecting the ISIS Equipment Three 20-Amp V AC Circuits for Two Engines When using three 20-amp circuits for the engine, they are configured as follows: First Example of Power Connection for Two ISIS Engines 20 Amp System Director 20 Amp System Director A B C Engine A B C Engine 20 Amp n 58 20 Amp 20 Amp The 20-amp circuits shown for the System Directors should remain the same for both the three and two 20-amp circuit examples.
Connecting Power to Equipment Two 20-Amp V AC Circuits for Two Engines c The following configuration is not recommended by Avid, but some locations might need to connect in this manner.
2 Connecting the ISIS Equipment To turn your system off: 1. Exit the Client Manager on all clients. 2. Stop the secondary System Director using the System Director Control Panel if you are set up for failover. 3. Stop the Active System Director using the System Director Control Panel. 4. Turn off the System Directors. 5. Turn off the engines one at a time by unplugging the three power cords for each engine. Connecting an Engine with v2.
Connecting an Engine with v2.x Hardware Engine Configuration v2.x Hardware Guidelines Although there are a few ways to physically connect and enable the engines, Avid recommends the process described in this section for consistency and dependability. In smaller configurations different switch blades are used: • ISS — Only the ISS blades are used when you are connecting two engines.
2 Connecting the ISIS Equipment Setting-Up Network Addresses In the Stack Regardless of the number of engines you are planning in your Avid ISIS stack. The following procedure describes how to configure the first engine. To configure the engine: 1. Connect the power cords that are connected to the System Director to the V ac circuit and turn on the System Director. n The System Director password is preset to is-admin.
Connecting an Engine with v2.x Hardware If you are going to be using a Zone 3 environment you must set the default gateway addresses for both sides of the engine. These addresses must come from the site’s IS department. n Make sure there are no DHCP servers connected to the network segments that assign addresses in the Avid ISIS range.
2 Connecting the ISIS Equipment Two-Engine Stacking Using ISS1000s or ISS2000s To stack two engines: 1. Complete the procedure “Setting-Up Network Addresses In the Stack” on page 62. 2. Open a left-side Switch Web page. 3. Go to System > Configuration > Add/Remove chassis. 4. Click Add and wait for the progress bar to complete. 5. Connect the interconnect cable from the left side of the stack to the new engine. The switch then picks up the addresses and stacking information.
Connecting an Engine with v2.x Hardware The following example shows the physical connections between two engines, a System Director, and clients. These are direct connections to the client system and not connected through switches. For a procedure of this connection, see “Setting-Up Network Addresses In the Stack” on page 62.
2 Connecting the ISIS Equipment Three- to Twelve-Engine Stacking Summary With v2.x Switches When connecting three- to twelve-engines, connect and add the switches to the VLAN 10 subnet (left side) first and then connect the engines to the VLAN 20 (right side) subnet. When accessing the Agent Web pages for the engines, use your laptop through the Management port or the Switch Agent Web through the Avid ISIS 7000 software on your System Director.
Connecting an Engine with v2.x Hardware To connect the VLAN 10 subnet (left side): 1. Loosen the thumb screws on all the right side switches (IXS and ISS) and pull the right side switches out about an inch of all the engines (so they are not electrically connected in the engine). 2. Connect the power cords from at least two of the engine’s power supplies to V ac circuit at the same time. Then connect the third power supply. It should take about 2 minutes for the engines to reach ready status.
2 Connecting the ISIS Equipment If your network has a network time protocol (NTP) server, you can enter the IP address of that server in the Chassis Configuration window. NTP Server 1 is for the primary NTP server and if you have a secondary NTP server, enter the secondary IP address in NTP Server 2. n Once the NTP is configured on a switch, the information propagates to all the other switches automatically.
Connecting an Engine with v2.x Hardware 10. Click Add and wait for the progress bar to complete.
2 Connecting the ISIS Equipment 11. Immediately attach an interconnect cable from port 1 of the left IXS to the left ISS interconnect port of the second engine.
Connecting an Engine with v2.x Hardware To connect the VLAN 20 subnet (right side) 1. Insert right IXS (right-side switch in the top engine) and tighten the thumb screws. The IXS switch starts when inserted, allow the switch 2 minutes to power on and enter a ready state. 2. Insert the right side ISSs that you intend on connecting to right IXS subnet and tighten the thumb screws. Allow the switches 2 minutes to power on and enter a ready state. 3.
2 Connecting the ISIS Equipment Connecting an Engine with v1.x Hardware The Avid ISIS 7000 hardware connection described in this section does not apply to the currently shipping hardware. Although the latest Avid ISIS 7000 software can be installed on all Avid ISIS 7000 hardware, these more than likely apply to Avid ISIS 7000 stakes that are already running. There procedures are provided for reference or rebuilding a stack that uses v1.x switches.
Connecting an Engine with v1.x Hardware Use the following list to help you when you connect the System Director, laptop for configuration, and clients to the Avid ISIS system. • A laptop (or any computer running a Windows operating system) is used in the following examples for configuring the engine at the beginning of the installation or for maintenance by an Avid representative.
2 Connecting the ISIS Equipment Three to Eight-Engine Connections L e f t s id e Right side Inter-engine connection IXS RJ 45 connector, CAT 5E or CAT 6 System Director or laptop for configuring only MGMT 1 1 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 STATUS MGMT 2 STATUS STATUS STATUS 1 STATUS Management port connection 1 MGMT MGMT MGMT 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 ISS 74
Connecting an Engine with v1.x Hardware Ten- and Twelve-Engine Stacking Summary With v1.x Switches When connecting a ten- or twelve-engine stack with Avid ISIS 7000 v1.x hardware, you need to connect the engines before configuring the link aggregations. If you are upgrading from a eight or less engine configuration, see “Expanding to a Ten or Twelve v1.x Engine Stack” on page 84.
2 Connecting the ISIS Equipment Avid strongly recommends you keep your engines and IP addresses in order in conjunction with the order of the ports used on the IXSs. When the IP address of the engines are in order with how they are mounted in the rack, support personnel can better identify the connections and components in the network. For an overview of the recommended IP addressing, see “IP Addressing Overview” on page 87. Ten- and Twelve-Engine v1.
Connecting an Engine with v1.x Hardware - Ending IP address should be the last address of the engine in the system. Remember that each engine has 17 IP addresses on each side, for a total of 34. Set the ending address high enough to cover the last engine and any possible near term future needs. If you are going to be using a Zone 3 environment you must set the default gateway addresses for both sides of the engine. These addresses must come from the site’s IS department.
2 Connecting the ISIS Equipment 8. Click Submit. A Dialog box might appear with an informational warning and can be disregarded. The first engine is now properly addressed. 9. Click Add/Remove Chassis to go to the Add a Chassis page. 10. Click Add and wait for the progress bar to complete. 11. Immediately attach an interconnect cable from port 6 of IXS A to port 6 of IXS B (in the second engine). c You must use port 6 to connect the IXS to another IXS. Ports 1 through 5 can only be use to connect ISSs.
Connecting an Engine with v1.x Hardware If watching the progress in the Switch Agent Web page, only side 0 of each engine is of interest. Requests to side 1 are expected to time out because the right side is not connected.
2 Connecting the ISIS Equipment n If you are connecting a ten-engine Avid ISIS 7000 configuration, connect engines to ports 1 through 4 leaving port 5 empty on IXS A, IXS B, IXS C, and IXS D. 17. Click Add Chassis from IXS A’s Agent Web page using the IXS management port. 18. Connect an interconnect cable from the left side of a sixth engine to port 1 of IXS B.
Connecting an Engine with v1.x Hardware 19. Verify the engine appears in the Switch Agent Web page. The new engine appears in the list after a few moments. If the new engine does not appear in the list (times out), see “Engine Does Not Appear in Add Chassis List” on page 99. 20. Repeat step 17 through 19 until five engines are connected to IXS B. Connect the ninth engine to port 2, tenth engine to port 3, and so on, until five engines are connected to ports 1 through 5 on IXS B.
2 Connecting the ISIS Equipment Do not click “Add” from any IXS Agent Web page.
Connecting an Engine with v1.x Hardware 7. Connect the ninth engine to port 2, tenth engine to port 3, and so on, until five engines are connected to ports 1 through 5 on IXS D. Do not click “Add” from any IXS Agent Web page. At this time, there should not be any stacking cables in port 7 of either IXS C or IXS D.
2 Connecting the ISIS Equipment 8. Attach the System Director to client port and assign an appropriate IP address for the right subnet. Verify that you can ping all the switches in the right stack at the expected IP addresses. 9. Continue with “Hi-Gig Link Aggregation Group” on page 84. Expanding to a Ten or Twelve v1.
Connecting an Engine with v1.x Hardware c If Hi-Gig Link Aggregation is not enabled, and two interconnect cables are used to connect IXS A to IXS B, then traffic loops and stacking problems occur. If you experience stacking problems, see “Recovering from Stacking Problems” on page 128. To enable link aggregation: 1. Go to any left subnet Switch Agent Web page. Notice on the left hand column of the System page there is an option Hi Gig Link Aggregation with an Enable/Disable radio button. 2.
2 Connecting the ISIS Equipment 86
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software This chapter describes how to connect and configure the System Director and other Avid ISIS hardware. Since the number of different configurations are endless, it uses a configuration with four engines and one System Director as an example. If you have questions, please call your Avid representative or your local ACSR.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software The following figure shows the front and rear view of a engine. Use the following two figures and bulleted list to understand how static IP addresses are assigned to each engine.
IP Addressing Overview n When you assign subnet addresses internally and have more than one engine, all ISSs and IXSs on the left side of the rear of the engine are on one subnet, while all ISSs and IXSs on the right side of the rear of the engine are on the other subnet. See the following illustration for a pictorial view of address assignments described in the following bullet.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software Static Engine Internal IP Address Assignments First engine Subnet 10 Expansion/switch blade Subnet 20 Expansion/switch blade Second engine Expansion/switch blade 90 Expansion/switch blade
Configuration Overview Configuration Overview Your System Director and engines should be rack mounted with the interconnect cables connected to the left side of your stack as previously described before continuing. You now need to do the following: 1. Configure the engine by assigning IP addresses to the engine. This provides each ISS, IXS, and ISB with the needed IP addresses to connect to the clients and System Director, see “Setting-Up Network Addresses In the Stack” on page 62.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software n Avid highly recommends that you click the ReadMe button. This displays the ReadMe file that provides the latest information regarding the Avid ISIS system. 2. Click the Install Product button. The Install Products dialog box opens.
Software Installation The following table describes the Install Products dialog box buttons and their functions. Install Products Dialog Box Buttons Button Function Windows Client Click this button to load the software from the DVD on an Avid Windows client while on the client system. This button is used for clients using Windows 32-bit and 64-bit operating systems. The installer detects the operating system and installs the appropriate client installer. You can also load the client remotely.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 4. Follow the instructions in the Setup Wizard when the File Location window opens with the following exception: 5. Once the installation is complete, click close. Loading Avid ISIS 7000 Firmware and Various Applications This installs the ISS and ISB firmware, various client installers, and some third party applications. To load the Avid ISIS drivers: 1. Insert the DVD into the System Director.
Software Installation To create a Active partition: 1. Click Start > Programs > Avid Unity System Director and select System Director Control Panel. The Active Mode displays as blue in the Avid ISIS System Director Control Panel window. Blue Active Mode 2. Click the Configuration tab. 3. Click Stop Server c When you click Create New Active, this action results in the loss of all media assets on the system.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software The Standby Mode has changed to Active Mode and the light is Green. Installing Software on the Engines Upgrading the software on the engines should be done to make sure you have the latest software on the engines.
Software Installation 4. Select the chassis you want to upgrade in the Chassis list. Upgrade Storage Blades Upgrade Switch Blades 5. Click Upgrade Switches. n Upgrading switches takes approximately 25 minutes for the original ISIS switches and 10 minutes for the v2.x switch hardware (ISS2000 and IXS2000). You should upgrade switches on all your engines at the same time. After all the Switch Blades are updated, upgrade the Storage Blades. 6. Click Upgrade Blades. The Upgrade Storage Blades window opens.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 7. Select the upgrade file, and click Upgrade. Each Storage Blade takes approximately 10 minutes. 8. Select the engine and click Details. Refresh Select an engine System Overview Toolbar Details The Status for the upgrade is shown in the Details pain at the right of the window. Click the Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete.
Software Installation Engine Does Not Appear in Add Chassis List If the engine did not appear in the Add/Remove page, you must stop and troubleshoot the problem. Once the engine appears in the list, continue adding any additional engines. Perform the following steps one at a time and wait for the Add Chassis process to time-out before trying the next step. To troubleshoot why an engine did not appear in Add/Remove page: 1.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 3. Check the State Machines in “System Overview” under “Stack Port Status.” The state for the newly connect port should eventually become “SW_PORT_STACKED.” If it does not, try the following: a. Reseat the interconnect cable. b. Restart the newly connected switch. c. Restart the IXS. Java Runtime Environment The Avid ISIS Management Console and Avid ISIS Client Manager requires version 6 (build 1.
Software Installation n If while installing the client software on a Windows 2000 client, an error message informs you that a required DLL is missing, locate and install Windows msi 3.1 on your system. 3. Go to https://IP address of System Director (or virtual name):5015. The ISIS Management Console opens. 4. Type your Administrator’s password. 5. Click Administration. An Installer Downloads screen opens. 6. Click Win32Client.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 7. (Option) During a Windows installation a question appears asking who the software is for; select “Everyone.” 8. Click the appropriate Flash executable. 9. Reboot when asked. The client software is installed.
Software Installation The ISIS Client Manager opens.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 3. Click the Preferences button and the Client Manager Preferences Window opens. Add button Remove button Clear button Remote Hosts list 4. Click Remote Host. 5. Click Add. A dialog box appears. 6. Type the name or IP address of the System Director (never type the Virtual addresses) and click OK. n You must add the computer name for both System Directors if you have two. 7. Click Apply and close the Window.
Configuring a 10-Gb Link Aggregation Group Configuring a 10-Gb Link Aggregation Group The 10-Gb link aggregation connection is done using the 10-Gb port on the ISS. You can make a 10-Gb link aggregation connection on the left, right or both subnets. The number of 10-Gb links you can create, depends on the number of 10-Gb ports available on your zone switch (Avid Production Network switch). The following procedure describes the process.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 4. In the 10 Gb Link Aggregation area, click Create new Group. The agent displays information for the type of group and network. A maximum of eight 10-Gb links can be in a group. 5. Select either the Left (VLAN 10) or Right (VLAN 20) in the Network area of the window and click Continue. The ISSs on either the left or right side of the stack are listed. 6.
Configuring a 10-Gb Link Aggregation Group 8. Select Left, Right, or Both, and Enable, and then click Submit to enable the link aggregation that you just created. 9. (Option) Repeat step 3 through step 8 to create a link aggregation for the other side. Link aggregation groups are created on the left and right sides individually. You can have a link aggregation just on one side if you want. 10. Connect the interconnect cable between the 10-Gb ports on the ISS switch you have configured.
3 Configuring Avid ISIS 7000 Hardware, 10-Gb Link Aggregation, and Installing Software 108
4 Configuring the System for Failover This chapter explains how to enable the software for the two System Director failover systems and how to connect and configure 10-Gb link Aggregation. System Director Failover When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System on the Standby System Director is kept up-to-date with the Active System Director.
4 Configuring the System for Failover Enabling a System Director To enable a failover system for Avid ISIS: 1. Connect two System Directors (using straight or crossover cable) as shown in the following figure. 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 MGMT 1 2 3 4 5 6 7 8 STATUS STATUS MGMT STATUS 1 2 MGMT 1 2 3 4 5 6 7 8 2. Enable the software on both systems, see “Configuring the System for Failover” on page 109.
Adding a System Director to an Existing File System Adding a System Director to an Existing File System When you already have one System Director in use and you need to add a System Director to create a failover system, you have five basic functions to perform. See the following sections: • “Setting IP Addresses for Crossover Link” on page 111.
4 Configuring the System for Failover 3. Click Stop System Director. 4. Click the Configuration Tab. 5. Click Failover Configuration. The System Director Failover Configuration dialog box opens. Enable Redundant Operation 6. Select “Enable redundant operation.” 7. Type a name in the Virtual System Director Name text box.
Adding a System Director to an Existing File System n The same virtual name must be assigned to both System Directors. 8. In the Local Machine area leave the Monitor port set to 5000. If you have another application that uses port 5000, change the Monitor port to an available port number. This port number must be the same on both the existing and the new System Directors. 9. Do one of the following: n t When you have completed step 8 on the Existing System Director, go to step 10.
4 Configuring the System for Failover 20. On the Sending System Director, you see the Red Box turn Green for each connection. Green The numbers in the Packets Received boxes indicate the number of packets received from the first System Director On the Receiving System Director you see the packets received number incrementing for each connection. Packets received 21. On each system, click Exit.
Adding a System Director to an Existing File System 22. Configure the Virtual Addresses on both systems by doing the following: a. Go to System Director Control Panel, select Configuration Tab, select Failover Configuration, and click Configure Virtual Addresses. b. Choose an unused static IP address that is on both system subnets that are used as the Virtual IP addresses for both System Directors. The following example uses 192.168.10.253. c.
4 Configuring the System for Failover 3. Click the Adapters and Bindings tab. 4. If the connections for the VLAN 10 and VLAN 20 network interface cards are not in the first and second position, select them and press the Green Up arrow to move them to the top of the list. 5. Make sure the two Crossover connects are be at the bottom of the list. Creating New Standby File System To create a new standby file system: 1.
Stopping and Restarting System Directors During Failover Restarting Existing System Director To restart the Existing System Director: 1. On the Existing System Director, select Start > Avid Unity System Director > System Director Control Panel, and click the System Director Status Tab. 2. Click the Start System Director button. Stopping and Restarting System Directors During Failover You might need to stop and start the System Directors during failover at various times.
4 Configuring the System for Failover To determine which system is Active or Standby: 1. Select Start > Avid Unity System Director > System Director Control Panel. 2. Click the System Director Status Tab. The second light from the top says Active or Standby. Active or Standby Stop 3.
Creating Failover with Two New Systems Creating Failover with Two New Systems When you have two new systems, you need to create a failover system between the two systems. To do this you have to perform three basic functions as described in the following sections: • “Setting IP Addresses for Crossover Links” on page 119. • “Configuring Failover Settings” on page 119. • “Creating New File Systems on the Active and Standby System Directors” on page 123.
4 Configuring the System for Failover 3. Click Failover Configuration. 4. Select “Enable redundant operation.” 5. Type a name in the Virtual System Director Name text box. n The same virtual name must be assigned to both System Directors. 6. In the Local Machine area leave the Monitor port set to 5000. If you have another application that uses port 5000, change the Monitor port to an available port number. This port number must be the same on both the existing and the new System Directors. 7.
Creating Failover with Two New Systems 13. Set the Local Machine First Path IP address to local IP 1: 192.168.1.2. 14. Set the Local Machine Second Path IP address to local IP 2: 192.168.2.2. 15. Set the Remote Machine First Path IP address to: 192.168.1.1. 16. Set the Remote Machine Second Path IP address to: 192.168.2.1. 17. Validate the crossover connections by selecting Validate Send on one system and Validate Receive on the other.
4 Configuring the System for Failover The numbers in the Packets Received boxes indicate the number of packets received from the first System Director. You should see the packets received number incrementing for each connection on the receiving system. Packets received 18. On each system, click Exit. 19. Configure the Virtual Addresses on both systems.
Creating New File Systems on the Active and Standby System Directors 3. Map the Virtual IP address to the corresponding real IP address on each subnet for each of the System Directors. The following example uses 192.168.10.100 and 192.168.20.100. 4. Repeat steps 1 through step 3 using two physical addresses of the remaining System Director but the same virtual addresses of 192.168.10.253 and 192.168.20.253 as used in the example. 5.
4 Configuring the System for Failover 6. Click Create New Standby. 7. Click Close.
5 Status LEDs and Stacking Problems This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS engines. It also provides a information on how to recover from a stacking problem. The following sections are included: • LED Locations and Colors • LED Summaries • Recovering from Stacking Problems The ISS and IXS have activity and link LEDs for each port. The location of these LEDs are shown in “Integrated Ethernet Switches” on page 29.
5 Status LEDs and Stacking Problems LED Locations and Colors The status LEDs are used to indicate errors and provide status on the different phases of the software installation.
LED Summaries ISS LED Summary (Continued) Color and Blink Speed Status Green – steady with 50 ms of amber each second Backup OK Amber – fast High temperature (> 60C) Temperature critical (> 70C) Waiting for temperature to drop Amber – steady Temperature OK/Not booting yet Errora (followed by restart, but restart might not work) a. Possible errors include: missing critical application, low level code problem, or temperature is critical.
5 Status LEDs and Stacking Problems The following table provides a description of the Engine LEDs. Engine LED Summary (Master ISS and All ISBs Synchronously) Color and Blink Speed Status Green – slow External request via ISS agent Green – medium Stacking failure (error or collision) Green – medium Engine error (anywhere) The following table provides a summary of the Engine LEDs during software installations.
Recovering from Stacking Problems Set One Switch Back to Default The problem might only be with one particular switch or engine. If you think this is the case (for example, a switch that was added does not have the right IP address), then perform the following. To set a switch back to the default: 1. Disconnect the interconnect cables to both switches in the chassis of the problem switch. (If the problem switch is an IXS, disconnect all stacking cables from each switch in the chassis.) 2.
5 Status LEDs and Stacking Problems Rebuilding the Stack The following procedure summarizes how to rebuild the entire stack of engines. To rebuild the stack: 1. Disconnect all interconnect cables between all switches. 2. Pull each switch by removing them from the engine. This clears any traffic loop problems. 3. Reseat the first IXS in the engine and connect through the management port of the first IXS. 4. Use the management IP address to access the switch’s Agent Page (for example https://192.168.0.
A Avid ISIS 7000 Upgrade Guidelines This appendix provides a summarized list of what tasks need to be performed when upgrading Avid ISIS 7000. All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). The following list provides the order in which tasks need to be performed. • If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 146.
A Avid ISIS 7000 Upgrade Guidelines 3. Ping each System Director on both subnets (left and right, not the crossover paths). Each System Director should be accessible via both paths from any client or switch on the Avid ISIS system. 4. Ping the default gateway on the left and right network from System Director and ISSs. This should be accessible from any point in the network. You can ping directly from and ISS/IXS from the Tools tab on the switch web page. 5.
Software Upgrade Software Upgrade After noting the necessary network and system component information listed in “Preupgrade Information” on page 146 you are ready to upgrade the Avid ISIS. The following is a generalized procedure for upgrading an ISIS. Read the upgrade section in the ISIS ReadMe for specific upgrade details in that release. To upgrade Avid ISIS 7000 v2.1.1 and later, you need to upgrade the clients before you upgrade the infrastructure.
A Avid ISIS 7000 Upgrade Guidelines If you are upgrading from Avid ISIS v2.0.1 or earlier, Avid suggest you consider reimaging the 64-bit System Director (see “Reinstalling the Windows 2003 Storage Server Operating System” on page 185). Several configuration changes and driver versions have been updated in the 64-bit System Director and you might find it easier than following the referenced procedures listed in the following procedure.
Software Upgrade n You do not need to shutdown the client if they can continue to work off line. AirSpeeds can continue to capture to their internal drives and editing systems can edit as long as they are not using workspaces. 3. Stop the Avid ISIS service on Standby System Director via System Director Control Panel or shutdown the Standby System Director. 4.
A Avid ISIS 7000 Upgrade Guidelines 11. (Skip this step if updating from ISIS v2.0.4 and later) Change the Intel Pro driver configuration on the System Director, see “System Director Intel Pro Driver Configuration Update” on page 139. 12. (Skip this step if updating from ISIS v2.0.4 and later) Update the System Director to allow Windows Updates, see “Enabling Windows Updates on 64-Bit System Directors” on page 142. 13. Upgrade switch firmware and ISB firmware.
Software Upgrade n Avid ISIS System Director defaults to D: and AvidUnityISISInstaller defaults to C:. Either will function properly in any location but for ease of troubleshooting, both installers should be pointed to D:. Once the software is installed, the System Director will run in standby mode. d. Start the System Director Control Panel and verify System Director is running in standby mode and all lights are green. 15.
A Avid ISIS 7000 Upgrade Guidelines 3. Uninstall the old version of the Sentinel driver using the Windows Control Panel. a. Click Start > Settings > Control Panel > and select Add or Remove Programs. b. Locate the Sentinel Protection Installer and click Remove. c. Restart the System Director. 4. When the System Director restarts, log-in, open the System Director Control Panel, and click Stop System Director to stop the service. 5. Run the SafeNet® SSD Cleanup utility. a.
Software Upgrade c If the Active Clients tab does not display the correct number of licenses and clients, contact your Avid Representative before trying to upgrade your Active System Director. 12. Repeat this procedure on the Active System Director. n Stopping the Active System Director induces a failover to the Standby System Director. System Director Intel Pro Driver Configuration Update Use the following instructions to configure the Intel Pro network driver on your System Director.
A Avid ISIS 7000 Upgrade Guidelines 4. Click Configure. 5. If prompted, click Yes to proceed. The Intel Pro Server Adapter Properties dialog box displays. 6. Click the Advanced tab. Change the configuration as described in one of the following two steps. The dialog boxes in these steps are based on the version and driver installation. 7. (Option) If your Server Adapter Properties dialog box display looks like the following, change the configuration as described after the screen capture.
Software Upgrade 8. (Option) If your Server Adapter Properties dialog box display looks like the following, change the configuration as described after the screen capture. a. Click the Performance Options in the Setting list. b. Click Properties. c. Click Flow Control and set the Value to off. d. Click Interrupt Moderation Rate and set the Value to off e. Check that the Receive Descriptors and set the Value to 1024. f. Check that the Transmit Descriptors and set the Value to 1024. g.
A Avid ISIS 7000 Upgrade Guidelines Enabling Windows Updates on 64-Bit System Directors Currently, Windows updates are disabled on 64-bit System Directors running Windows Storage Server 2003. Avid ISIS v2.0.4 includes a hotfix to enable the Windows Update service and allow you to update your System Director. n Automatic Updates remain disabled for security reasons. To update your System Director in the future, you need to use the Windows Update web site.
Post Upgrade System Verification n Stopping the active System Director will invoke a failover event, and cause a brief interruption in workflow. Post Upgrade System Verification After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a. Ping all ISSs and IXSs on left and right stack. b.
A Avid ISIS 7000 Upgrade Guidelines 4. Run PathDiag on one client on the left and one client on the right subnets at the same time. To set PathDiag Tool: a. Do one of the following: - (Windows) Select Start > All Programs > AvidUnityISIS > PathDiag. - (Macintosh) Select Go > Applications, and then double-click the AvidUnityISIS folder. b. Click Start > Avid Unity ISIS Program group> Path Diag. c. Click Setup. d. Set “Path to Test” to a mounted ISIS workspace letter.
Post Upgrade System Verification f. Click Custom Test and set the following parameters: Custom Test Settings 1 Gb client (not bandwidth limited) 10 Gb Client (not bandwidth limited) File Access Method Automatically select Automatically select Reads vs Writes Writes, then Reads (Sequential) Writes, then Reads (Sequential) Transfer Size 4096 16384 Transfer Rate Unlimited Unlimited Max File Size 1000 1000 g. Click Ok and Start.
A Avid ISIS 7000 Upgrade Guidelines g. Click Run Diagnostics. Let the diagnostics run, when the Switch Diagnostics - Reported Result/System Overview displays, the results from all switches in both stacks should be available in the summary page. h. Click Switch Diagnostics Results Summary Page. i. Any errors report as red and warning conditions are amber. Click headings to investigate any error or warning statuses. There should be no red statuses present. 7.
Preupgrade Information System Director Information Note the following System Director information: Virtual Network Name and IP Addresses Virtual IP Left Virtual IP Right Virtual ISIS Name System Director 1 Host name Administrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Second failover IP address System Director 2 Host name Administrator Password IP Address Left ISIS IP Address Left Default Gateway Right ISIS IP Ad
A Avid ISIS 7000 Upgrade Guidelines First failover IP address Second failover IP address ISIS Engine/Switch Information Fill out the following engine and switch information for the on site equipment.
Preupgrade Information Engine #5, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #6, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #7, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #8, Serial Number L
A Avid ISIS 7000 Upgrade Guidelines External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #11, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #12, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): On Site Spares List all Avid ISIS spare parts that are onsite: Sp
Preupgrade Information Spare Components and Cables (Continued) Part Quantity Firmware Version (if known) Spares Checklist Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians. • 1 — IXS and IXS2000 • 1 — ISS and ISS2000 • 2 — ISBs • 1 — XFP and SFP+ (used with external switches) • As many ISS/IXSs as required to replace ALL pre-Rev. E switches onsite.
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B Avid ISIS Upgrade Utility This appendix describes the user interface of the Avid ISIS Upgrade Utility. The Avid ISIS Upgrade Utility (AvidUnityISISTools.msi) can be found on the Avid ISIS 7000 software DVD in the \Tools_3rdParty\ISISUtilities folder. This utility is an application for upgrading the ISS and ISB firmware. It offers an alternative to the normal online upgrade utilities when the switching infrastructure cannot be maintained during the upgrade.
B Avid ISIS Upgrade Utility • Provides the capability of monitoring the install status of every device currently in install process. • Provides the capability of viewing the install log information of each device individually.
Software Interface Software Interface The software interfaces with the storage devices through the switch agents with HTTP requests. The application is provided with a graphical user interface which is described in the following sections. The Avid ISIS Upgrade Utility main window displays when the application is started and is divided into three sections: • FTP Server section provides the function of managing the install packages and displaying FTP related activities.
B Avid ISIS Upgrade Utility Avid ISIS Upgrade Utility Window FTP Server Section The FTP Server Section contains the following functions: 156 • Add installer package to the FTP root directory • Remove installer from the FTP root directory • Select installer to be sent to the storage device • Display FTP Log information.
Software Interface Install Control Section The Install Control Section contains the following functions: • • The device information table: - IP Address - Device type - Install Status - Version - Revision - Current version of the firmware package running on the device Table operation buttons: - Add button adds new entries to Device Information table. - Update Status button reloads status, version, and packages information of the selected device entries in the table.
B Avid ISIS Upgrade Utility Running the Avid ISIS Upgrade Utility The Avid ISIS installer DVD includes the Avid ISIS Upgrade Utility application and runs on the Avid ISIS System Director. To install an upgrade package: 1. Insert the Avid ISIS installer DVD into a laptop’s DVD drive and double-click AvidUtilityISISTool.msi located in the following location. DVD drive:\ISISUtilities The installer file, installs the application on your laptop. 2.
Running the Avid ISIS Upgrade Utility 6. Click Discover to retrieve information on all the available devices. 7. Select the devices you want to update. (Click the check-box beside the IP Address device entries in the table.) 8. Click Start Install to begin installing the selected package to the selected devices. n The Start Install button is only enabled when an install package and at least one device entry are selected. The Install Status is displayed in the Monitoring section of the window.
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C Configuring Switch Redundancy for Workgroup Servers This appendix describes how to configure your ControlAir™, CountDown™, and Media Browse / Capture Manager servers in the Avid ISIS environment for Avid production network switch redundancy Hot Standby Routing Protocol (HSRP) protection. Your server needs to have a dual port network card. The basic theory is to connect one network port on the server to one switch and the second network port to a second switch on the network.
C Configuring Switch Redundancy for Workgroup Servers Configuration Diagram The following is an example switch redundancy configuration using AirSpeeds.
Network Teaming Setup Network Teaming Setup The following procedure describes how to configure a server on the Avid ISIS shared storage network for failover protection using Teaming. The server requires a dual network board. Each network port is connected to separate switches. To setup Teaming: 1. Right-click My Network Places and select Properties. The following Network Connections window opens. 2. Select one of the network connections to be involved.
C Configuring Switch Redundancy for Workgroup Servers 3. Right-click the network connection and select Properties. 4. Click Configure. 5. Click the Teaming tab.
Network Teaming Setup 6. Select the “Team with other adapters” radial button and click New Team. 7. Specify a name for the Team and click Next.
C Configuring Switch Redundancy for Workgroup Servers 8. Select which network adapters to be included in the Team and click Next. 9. Select “Switch Fault Tolerance” from the Team mode list and click Next.
Network Teaming Setup 10. Click Finish. Windows processes the configuration. When complete, the Network Connections looks similar to the following: 11. By default the newly created Team uses DHCP. The network connection representing the Team needs to be configured with a static IP address, possibly the same static IP address used by one of the network adapters in the new Team.
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D Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can individually be replaced or restarted without interfering with the operation of ISIS stack. c Power cycling the entire stack (all the components at the same time) could risk the stability of the ISIS stack.
D Avid ISIS Recommended Maintenance Daily Maintenance The following contains a list of items you should do on a daily basis. It is estimated to take 15 minutes to perform these functions. • Check the Storage Elements status: Open the ISIS Management Console and click Storage Elements.
Weekly Maintenance • • Check System Director Control Panel on the Standby System Director for errors. - Verify the Standby System Director is “Started” and in “Standby” Mode.
D Avid ISIS Recommended Maintenance Monthly Maintenance You should test a failover on a monthly basis. It is estimated to take 1 hour to perform this function. • Take a snapshot — The ISIS Snapshot tool collects information currently displayed by the ISIS Management Console and the Avid ISIS System Director Control Panel. Open the ISIS Management Console and click Logging > ISIS Snapshot in the Advanced section. Select Create new snapshot.
Available Utilities If a firmware upgrade must be done and a redistribution in progress, do the following: 1. Suspend the active redistribution using the Advanced Commands in Workspace window. 2. Verify that the Workspace displays “redistribution suspended” in the Status column and all other workspaces do not have “redistribution in progress” displayed. 3. Perform the firmware upgrade on the ISB(s) that must be upgraded. 4. Wait until the firmware upgrade is completed successfully. 5.
D Avid ISIS Recommended Maintenance Client Manager Maintenance If you suspect a poor connection between your client system and a mounted workspace, you can test the Avid ISIS shared storage network connection between each client system and the shared storage network using the Avid PathDiag tool. This tool informs you if there is sufficient read/write throughput for read and write operations needed by the client system.
Available Utilities 13. Shutdown Avid ISIS Engines. 14. Shutdown the network switches. n Power up the entire rack of equipment in reverse order and verify all clients have mounted the necessary ISIS Workspaces.
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E Adding and Replacing Hardware This appendix provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform a quick checks to be verify that the system is in good working order, see “Health Check” on page 131.
E Adding and Replacing Hardware Switch Replacement To replace an ISS or IXS switch: 1. Disconnect all network interconnect cables and remove old switch. (Power remains on at all times.) 2. Insert new switch but do not attach the stacking cable yet. 3. Update switch to correct firmware (if necessary) using the Avid ISIS Upgrade Utility, see “Avid ISIS Upgrade Utility” on page 153. a. Install Avid ISIS Upgrade Utility on a spare computer or laptop. b.
Adding an Engine 4. Allow chassis to boot fully, about 2 minutes. 5. Update the firmware on each switch if necessary (see “Switch Replacement” on page 178). 6. Add the left switch to the stack: a. Open the switch web page on any switch on the left stack. b. Click add/remove chassis. You should see the existing stack with the same number of chassis as are currently in the system. c. Click add chassis and then click OK. Wait for the request to get to all switches (all bars turn green).
E Adding and Replacing Hardware Engine Replacement Use the following procedure when replacing an ISIS engine. For purposes of this procedure, the engine to be replaced is referred to as “old chassis” and the replacement engine as “new chassis.” To replace an ISIS engine: 1. Note the engine serial number on the front of the old chassis. Serial numbers are adhered on the rack-mount ears of the Avid ISIS Engine (under the plastic screw covers, if installed).
Engine Replacement 7. Find the serial number of the old chassis in the Serial Number list and click the “Delete” button for that chassis. 8. Wait for the operation to be completed (all chassis in the list displays green and “The configuration request completed successfully” is displayed). The old chassis serial number should no longer be listed in the Serial Number list. 9. Power-off the old chassis by pulling a single power cord and then pulling the remaining two power cords simultaneously. 10.
E Adding and Replacing Hardware 17. Carefully reinsert both switches into the original position in which they were in on the old chassis. Do not reconnect any cables at this time. All thumb screws should be secured and snug. 18. Power-on the new chassis by simultaneously inserting two of the power cords and then the third. Give the new chassis at least 3 minutes to initialize and when all ISBs have solid green LEDs.
Replacing the System Director Avid has shipped the Intel® SR2500 System Director with a 32-bit operating system and 9 MB of memory. If you have this model System Director and want to upgrade to a 64-bit operating system, you must purchase a Windows 64-bit operating system license and re-image the 32-bit Intel SR2500 System Director. • Save your current version of the metadata, see “On the 32-bit servers that are being removed:” on page 183.
E Adding and Replacing Hardware 4. If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict. n It is acceptable to change the IP address scheme of the new System Director. It is not recommended that you change the virtual ISIS name. 5. Click the “Create from Import” button in the Configuration tab. The System Director must be stopped to enable this button. 6. You are prompted to navigate to the PartitionDump.
F Using the Product Recovery DVD for 64-bit System Directors This appendix describes the procedures to recover your Avid ISIS System Director if you need to reinstall Avid specific Windows 2003 Storage Server. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete. The version number of the image can be found in the c:\IMAGE.
F Using the Product Recovery DVD for 64-bit System Directors 3. Use the System Director Control Panel to stop the System Director. 4. Locate the Avid ISIS System Director Product Recovery DVD. 5. Insert the Avid ISIS System Director Product Recovery DVD into the System Director DVD drive. 6. Select Start > Shut Down. The Shut Down Windows dialog box opens. 7. Select Shut down, and click OK. The Windows 2003 Storage Server operating system shuts down and turns off the System Director. 8.
Configuring the System Director Using Windows 2003 Storage Server Setup 14. If you are asked to provide a location for an output error file, type c:\root and click OK. 15. Press the Reset button to restart the System Director and start the new Windows 2003 Storage Server operating system. 16. Remove the DVD from the drive immediately after restarting the System Director. The Windows 2003 Storage Server operating system recovery is complete.
F Using the Product Recovery DVD for 64-bit System Directors 9. Type the Product Key from the Certificate of Authenticity in the Product Key text box. The certificate might be on the back of the Windows 2003 Storage Server Getting Started Guide in the Windows software kit, or it might be affixed to the System Director. If the certificate is not already affixed to the System Director, remove it from the Windows 2003 Storage Server Getting Started Guide and affix it. 10. Click Next.
Configuring the System Director Using Windows 2003 Storage Server Setup The Windows 2003 Storage Server operating system shuts down and turns off the System Director. 25. Reconnect all the network Ethernet and fiber cables. 26. Start the System Director. 27. Log into Administrator account, start Internet Explorer 7 and change the following settings. a. b.
F Using the Product Recovery DVD for 64-bit System Directors 190
G Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. • Warnings and Cautions • FCC Notice • Canadian Notice (Avis Canadien) • LED Safety Notices • European Union Declaration of Conformity • Disposal of Waste Equipment by Users in the European Union • Australia and New Zealand EMC Regulations • Taiwan EMC Regulations Warnings and Cautions c c c c c c Never install equipment if it appears damaged.
G Safety and Regulatory Information FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose. Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
LED Safety Notices LED Safety Notices Avid hardware might contain LED or Laser devices for communication use. These devices are compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm.
G Safety and Regulatory Information declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 7000 Product Option(s): This declaration covers all options for the above product(s).
Australia and New Zealand EMC Regulations electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city recycling office or the dealer from whom you purchased the product.
G Safety and Regulatory Information 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations - Flying particles from imploding cathode ray tubes and exploding high pressure lamps Examples of measures to reduce risks include: - Rounding of sharp edges and corners - Guarding - Provision of SAFETY INTERLOCKS - Providing sufficient stability to free-standing equipment - Selecting cathode ray tubes and high pressure lamps that are resistant to implosion and explosion respectively - Provision of markings to warn USERS where access is unavoidable 5.
G Safety and Regulatory Information 9. An EUT that provides TELECOMMUNICATIONS NETWORK connection ports for connection of multiple items of other telecommunications equipment shall not create a hazard for USERS and TELECOMMUNICATIONS NETWORK SERVICE PERSONS due to summation of TOUCH CURRENT 10.
Taiwan EMC Regulations If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion (for example, with some lithium batteries), the following applies: - If the battery is placed in an OPERATOR ACCESS AREA, there shall be a marking close to the battery or a statement in both the operating and the servicing instructions - If the battery is placed elsewhere in the equipment, there shall be a marking close to the battery or a statement in the s
G Safety and Regulatory Information 200
Index Numerics 10-Gb cable 29 1-Gb cable 29 A Access to system 51 Adding an engine 178 Adding hardware 177 Addresses virtual 115 After 187 AirSpeed switch redundancy 162 Australia EMC regulations 195 Avago 41 Avid online support 12 training services 13 B Binding order 115 Boards, space for changing 51 Button NMI 25 power 25 system reset 25 C Cable 10-Gb 29 CX-4 39 interconnect 29 length 39 micron 40 multi-mode fiber Cable specifications 40 OM2, OM3 40 optical 40 remove interconnect 42 Cables Category
Index interconnect 29 USB 25 video 25 Control panel, System Director 25, 170 Crossover connection validation 113 CX-4 cable 39 D Daily maintenance 170 Diagnostics switch 171 switch infrastructure 145 Documentation client software 13 Drive activity LED 25 E Engine adding 178 front view 27 interconnect 29 interconnect cable removal 42 power supplies 28 rear view 28 replacement 180 Ethernet switches 29 European Union notice 193 F Failover binding order 115 described 26 process for workgroup servers 161 ser
Index system ID 25 system status 25 Length, cable 39 M Maintenance check system health 131, 177 Client Manager 174 daily 170 monthly 172 weekly 171 Management connection 29 Maximum number of clients 31 storage 30 Maximum length 39 Micron cable 40 Modal bandwidth 40 Monitor connector 25 Monthly maintenance 172 Multi-mode fiber cable 40 N Naming convention 21 Network activity LED 25 Teaming 163 zones 32 Network connection binding order Interplay Framework 115 New install checklist 18 New Zealand EMC regula
Index Status messages storage elements 170 Storage blade password 62, 67, 76, 129 Storage elements 30 See also ISB status 170 Storage Groups adding ISBs 31 moving workspaces 31 Storage groups size 30 Storage limit 30 Supported cables 39 Switch adding 177 described 29 diagnostics 145 firmware utility 153 infrastructure diagnostics 171 redundancy AirSpeed configuration 162 replacement 177, 178 Switch blade password 129 System ID LED 25 reset button 25 status LED 25 System Director 2U rack size 24 Control Pan
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.