Avid® ISIS® 7000 Administration Guide
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Contents Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Avid Training Services . . . . . . . . .
Starting and Stopping the ISIS Interplay Health Monitoring Service . . . . . . . . . . . . 36 Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Starting, Stopping, and Configuring the Notification Service. . . . . . . . . . . . . . . 38 Configuring Error Notification Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Configuring Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4 Managing Storage Groups and Workspaces. . . . . . . . . . . . . . . . . . . . . . 69 Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Storage Group Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Managing Storage Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 5 Managing Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Viewing User Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 User Details . . . . . . . . . . . . . . . . . . . . .
Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Accessing the Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 134 Connection Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Disconnecting Components from the System . . . . . . . . . . . . . . . . . . . . . . . . . 134 Monitoring Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Accessing the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . 163 Configuring the System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Viewing Information in the System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . 165 Displaying Rack Configurations in Separate Windows. . . . . . . . . . . . . . .
Reconfiguring the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Managing Active Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Chapter 9 Avid ISIS 7000 Storage Blade Agent . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Understanding the Agent Interface . . . . . . . . . . . . . . . . . . . . . . . .
Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Running Switch Infrastructure Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Switch Diagnostics Results . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Symbol or Convention Meaning or Action This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. (Windows), (Windows only), (Macintosh), or (Macintosh only) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X. Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
1 Using the Avid ISIS 7000 Management Console The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself. c Performing administrative functions on more than one Administration site at the same time can cause unexpected results. When you access the Avid ISIS Management Console, the Login dialog opens, and the site prompts you to supply a user name and password to log in.
1 Using the Avid ISIS 7000 Management Console Opening the Avid ISIS Management Console The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console: • Microsoft Windows — Microsoft Internet Explorer, v6.x and newer • Apple Macintosh OS X — Safari, v3.2 and newer To open the Management Console as Administrator: 1. Open your web browser. 2.
Understanding the ISIS Management Console Interface Understanding the ISIS Management Console Interface The ISIS Management Console, which you can run on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons. n To use the ISIS Management Console, you need to have Adobe® Flash® Player installed on your system.
1 Using the Avid ISIS 7000 Management Console button—Ends the Management Console session and logs the user out of the system. See r Logout “Opening the Avid ISIS Management Console” on page 18. t “Session Counter” on page 25. Session counter—Displays the time remaining in the current Management Console session. See Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface.
Understanding the ISIS Management Console Interface The Status menu provides a quick summary of the system director status as well as a link to the system logs. Icon Meaning Green—System status is normal. White—Information notification. Blue—One or more ISIS components are updating. Yellow—One or more ISIS components are in a warning state. Red—One or more ISIS components are in an error state.
1 Using the Avid ISIS 7000 Management Console The Performance menu provides a summary of the following information: 22 • Messages Per Second • Megabytes Per Second • Number of open files during the current session by a graph display
Understanding the ISIS Management Console Interface The Details menu provides a summary of the following system details information: • Total number of Storage Blades, how many are connected, active, available, and so on.
1 Using the Avid ISIS 7000 Management Console The System menu provides a summary of the following information: • Server State • Status mode (Active if the System Director is running) • Virtual and System name • Enabled options • Port number • Software version number • Licensing information • Memory • Interface IP addresses The Metadata menu provides a summary of the Metadata information: 24
Understanding the ISIS Management Console Interface The Failover menu provides information on whether Failover is enabled. The Help Links menu provides links to Avid ISIS online help as well as the complete set of PDF documents. n This information is also available in the System Director Control Panel. For more information, see “Avid ISIS 7000 System Director Control Panel” on page 177.
1 Using the Avid ISIS 7000 Management Console Main Tools Area The ISIS Management Console main area is divided into the following sections: • The System section, which allows you to set up and administer Storage Groups and view and manage Workspaces. • The Hardware section, which contains the tools used for performing basic hardware functions, monitoring bandwidth usage and system and connection status. • The Tools section, which contains links to a various software tools for monitoring and managing.
Organizing Display Information Showing and Hiding Columns When you open an option (for example, the Storage Elements option), the Main display area lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden. To show or hide column headings: t Select one of the options, right-click in the column heading row and select a heading you want to show or hide.
1 Using the Avid ISIS 7000 Management Console 2. Click a second column. The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort. 3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted. Filtering the Display You can limit the items listed in the Main display area by setting Filter parameters.
Updating Information 2. (Option) Select “Not” to exclude the items matching the filter rules from the search results. 3. Click the Condition menu and select the filter condition you want to use. 4. In the Filter text box, type the text or value you want to use to filter the display. 5. Click Filter. The Main display area updates to display the filtered results. The Filter area displays the number of filtered items displayed and the total number of items available for display.
1 Using the Avid ISIS 7000 Management Console Selecting Items and Performing Actions You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder. The following table summarizes the methods for selecting items and performing actions. Actions Selection Method To select an item Single click the item.
Entering Text Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 32 characters in length. • You should not include a space in the name fields. • You should not use a period (.) as either the first or last character in the names you create. • You should not include non-permitted characters in the name fields.
1 Using the Avid ISIS 7000 Management Console Accessing the Help System You can get comprehensive task-oriented, background, and reference information through the ISIS Management Console Help. To open the Help: t Click the Help button. The Help sub-menu appears with a list of help document links. n 32 Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration.
2 Configuring the Management Console Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products. Configuring ISIS Preferences The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console. To set Management Console Preferences: 1.
2 Configuring the Management Console Option Type Description (Continued) Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect. The Administrator must manually create a device account for every client computer that is expected to connect to the ISIS system. Default value is disabled. following options should only be altered under the direction of qualified Avid service c The or support personnel.
Configuring External Authorization t Click ISIS Setup in the pop up navigation menu, then click Change Password in the ISIS Setup page. The Change Password tool opens. 2. Type the current Administrator password in the Current Password field. n The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5. Click Change.
2 Configuring the Management Console 5. In the Domain Name text box, enter the domain name of the network which the LDAP server(s) are members of, including subdomains, if applicable. Use the format subdomain.domain.top-level-domain; for example: dir.company.com 6. Click the “Server 0” check box to select it. The Address text box becomes active. 7. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.
Starting and Stopping the ISIS Interplay Health Monitoring Service To configure the Interplay Health Monitoring Service: 1. Open the ISIS Management Console (see “Opening the Avid ISIS Management Console” on page 18). 2. Click the ISIS Setup icon from the Advanced Area. The ISIS Setup window opens. 3. Click the Interplay Health Monitor icon from the Service Setup area. The Interplay Health Monitoring Status tool opens. 4. Select or deselect Enable the ISIS Interplay Health Monitoring Service. 5.
2 Configuring the Management Console Configuring the Notification Service You can use the Notification Service tool to configure System Director to notify you when problems occur. An error notification service regularly polls the client log file and, if any errors are logged, sends a concise summary of those errors to one or more e-mail accounts.
Configuring the Notification Service 3. (Option) configure the Notification Service settings. The following table summarizes the Notification Service settings: Option Type Description SMTP Server text The IP address or host name of your SMTP server. SMTP Port text (numeric) The port number of your SMTP server. The default value (25) is appropriate in most instances. Poll Frequency (seconds) text (numeric) The frequency (in seconds) with which the error notification service checks for problems.
2 Configuring the Management Console 2. Do one of the following: t To select or deselect all Sub Codes, click the check box next to the error notification type. t To select or deselect individual SubCodes, click the check boxes corresponding to the Sub Codes in the error notification type columns. 3. Click the Save Settings button. The settings are saved, and a confirmation message is displayed in the Results area.
3 Managing Avid ISIS 7000 Hardware This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS Management Console, which allows you to add, remove, configure, and manage your Storage Elements. n For an overview of the ISIS Management Console and information about how to start the tool, see “Opening the Avid ISIS Management Console” on page 18.
3 Managing Avid ISIS 7000 Hardware q Action button toolbar—Perform actions on selected Storage Elements Details area—Detailed information on the selected Storage Elements; see “Viewing Storage w Element Details” on page 44, and “Storage Element Details” on page 44 Elements list—Lists all configured Storage Elements and related information; see e Storage “Storage Element Descriptions” on page 42.
Managing Storage Elements n Heading Description (Continued) Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Chunk size Displays the size of segmented media files sent over the network Protection Displays the type of protection applied Version Displays the software version number of each Storage Element Serial Number Displays the identification number of each Storage Element Crate Serial Displays the identification number of the unit that holds each Storage Ele
3 Managing Avid ISIS 7000 Hardware Viewing Storage Element Details The Details area displays all information for the currently selected Storage Element. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS software. n You can view more detailed information on Storage Elements by using the Avid ISIS Agent tool.
Managing Storage Elements Heading Description (Continued) Type Displays the Storage Element category of the selected Storage Element: • Available—Indicates Storage Elements that are available for use but have not yet been added to a Storage Group.
3 Managing Avid ISIS 7000 Hardware Storage Element Status The Status column in the Storage Elements list reports the status of the Storage Element logged by the System Director. (The Status line in the Details area reports the same information.) If the Storage Element maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display.
Managing Storage Elements Category Status (Continued) • Metadata error: the Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk (if mirrored, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced. If you have an Storage Element with this status, reboot the Storage Element.
3 Managing Avid ISIS 7000 Hardware 2. To select the Storage Elements you want to add to the file system, do one of the following: t n Click to select one or more available Storage Elements you want to add to a server. You can only add Storage Elements that are marked as Available. t Click the Select All menu, and select “Select All Available.” 3. Click the Add button. The Storage Element Settings dialog appears. For more information about Storage Groups, see “Managing Storage Groups” on page 72. 4.
Managing Storage Elements Rectifying Files Once you have added Storage Elements to your network and configured them for storage, the Storage Elements — Avid ISIS Storage Blades (ISB) — periodically check the status of stored files, cleaning up deleted files and verifying existing files. This process, called “rectifying files,” allows the ISBs to communicate with the System Director to monitor the state of its storage and clean up any files that the ISB no longer needs to store.
3 Managing Avid ISIS 7000 Hardware 2. Click the Issue Command button. The Issue Storage Element(s) Command dialog box opens. 3. Select Initiate Block Rectify, and then click Send. The system rectifies files on the selected Storage Elements and changes the status in the Storage Elements list to Rectifying Files. To clear all Network Degraded messages in the Storage Elements list: t Select Clear Network Degraded, and then click Send.
Managing Storage Elements Managing Orphaned Storage Elements Orphaned Elements are Storage Elements connected to a file system which is not currently in use. This can happen when a Storage Element is moved from one ISIS environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Elements.
3 Managing Avid ISIS 7000 Hardware Orphaned Elements List The following table summarizes the basic information available in the Orphaned Elements list.
Managing Storage Elements 4. Click Yes. The Force Removal Text Confirmation dialog box opens. 5. Type Remove in the text box, and then click Remove. The Storage Element is unbound from the ISIS file system and removed from the Orphaned Elements list. Upgrading Storage Elements You can use the Storage Elements tool to upgrade the software for Storage Elements installed in an Engine and connected to the media network. n You can also use the Chassis tool to upgrade Storage Elements.
3 Managing Avid ISIS 7000 Hardware Removing Storage Elements from the Media Network You can remove and replace Storage Elements without stopping the System Director or turning off other components of the network.
Managing Storage Elements amount of available storage space allocated to the Storage Group. This allows you to quickly perform redistribution, rather than attempting a redistribution with only one spare ISB. n • In general, the removal of an ISB is quicker than an addition. This is because all of the other ISBs in a Storage Group participate in redistribution by moving a copy of any block held by the element to another location. The more ISBs in the Storage Group, the more the workload is shared.
3 Managing Avid ISIS 7000 Hardware 2. Locate the failing or failed Storage Element. For information on Storage Element status, see “Storage Element Descriptions” on page 42 and “Storage Element Status” on page 46. 3. Select the Storage Element, and do one of the following: t Click the Details button. t Double-click the name of the Storage Element. The Details area opens. The Details area lists the Crate Serial number and the Slot Number of the selected Storage Element.
Managing Switch Blades c Do not remove the Storage Element before the redistribution has completed. 5. Remove the Storage Element from the ISIS file system. For information on removing Storage Elements, see “Removing Storage Elements from the File System” on page 50. 6. In the Storage Element list, select the Storage Element you want to remove and then click the Issue Command button. The Issue Storage Element(s) Command dialog box opens. 7. Select Take Offline, and then click Send.
3 Managing Avid ISIS 7000 Hardware q w e q Action button toolbar—Perform actions on selected Switch Blades Blades list—Lists all Switch Blades and related information; see “Switch Blades List” w onSwitch page 58 area—Filter the Switch Blades list display based on conditions you configure; see e Filter “Filtering the Display” on page 28 Switch Blades List The following table summarizes the information available in the Switch Blades list.
Managing Switch Blades Heading Description (Continued) Version Displays the software version number of each switch Type Identifies the switch as one of the following: Temp • Integrated (ISS) • Expansion (IXS) Lists the last logged temperature of the switch, in degrees Celcius Chassis Master Indicates if an ISS or an IXS module is used as a master switch in the Engine Base IP The base IP addresses of the switch, which are assigned during system configuration; for more information, see the Avid
3 Managing Avid ISIS 7000 Hardware To upgrade Switch Blades: 1. From the Management Console home page, do one of the following: t Click the Switch Blades icon, located in the Hardware section. t Click Switch Blades in the pop up navigation menu. The Switch Blades tool opens. 2. Select the Switch Blade you want to upgrade. 3. Click Upgrade Switches. The Upgrade Switch Blades dialog box opens. 4. Select the upgrade installer from the list in the right column.
Managing the Avid ISIS 7000 Engine q w e r t y q Action button toolbar—Perform actions on selected Engines Details area—Detailed information on the selected Engines; see “Viewing Engine Details” on w page 62, and “Engine Details” on page 63 e Chassis list—Lists all Engines and related information; see “Chassis List” on page 62 area—Displays information about the Switch Blades associated with the selected r Switches Engines; see “Viewing Engine Details” on page 62 t Display” on page 28 Storage Element
3 Managing Avid ISIS 7000 Hardware Chassis List The following table summarizes the basic information available in the Chassis list.
Managing the Avid ISIS 7000 Engine n You can view more detailed information on Engine components by using the Avid ISIS Agent tool. For more information, see “Avid ISIS 7000 Storage Blade Agent” on page 191 and “Avid ISIS Switch Blade Agent” on page 201. To view information about an Engine: 1. In the Engine list, select an Engine. 2. Do one of the following: t Click the Details button. t Double-click the Engine name. The Details area displays all the information for the selected Engine.
3 Managing Avid ISIS 7000 Hardware Section Heading Description (Continued) Spare Lists the number of spare Storage Elements in each Engine Active Lists the number of active Storage Elements in each Engine Switch Blades Lists the number of switches for each Engine Power Blades Lists the number of power blades for each Engine In band IP Displays the internal IP addresses assigned to the CPU on the switch Status Displays changes in the working status of the switch Version Displays the software
Managing the Avid ISIS 7000 Engine Section Heading Description (Continued) Type Displays the Storage Element category of each Storage Element: • Available • Spare • Active Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Used Displays the amount of storage space in gigabytes (GB) in use by each Storage Element Chunk size Displays the size of segmented media files sent
3 Managing Avid ISIS 7000 Hardware 3. Select the upgrade installer from the list in the right column. The Command text box displays the location of the upgrade installer. c Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss. 4. Click the Upgrade button.
Managing the Avid ISIS 7000 Engine Removing Engines from the Chassis List If you need to replace an Engine, you can use the ISIS Management Console to remove the connection history of the inactive or inoperative Engine from the Chassis list in the Chassis tool. Once the Engine is removed from the ISIS file system, you can physically remove it from the network. For information on removing Engines from the network, see the Avid ISIS 7000 Setup Guide. To remove an Engine from the Chassis list: 1.
3 Managing Avid ISIS 7000 Hardware 68
4 Managing Storage Groups and Workspaces Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios. Workspaces are virtual volumes that exist on Storage Groups and can be resized dynamically. Workspaces allow you to segment your Storage Groups easily to accommodate projects and users.
4 Managing Storage Groups and Workspaces Group and a single client is using the HD media, that client is serviced independently from any other clients in the workgroup. This logic can also be applied to separating audio and video media. In other situations, Storage Groups are more flexible, allowing you to assign Storage Elements in your file system configuration to Storage Groups with few limitations. Storage Group Protection Avid ISIS v2.1 supports two types of data protection.
Storage Group Usage Guidelines Automatic Redistribution on Disk Failure Avid ISIS v2.1 now performs an automatic redistribution on Disk Failure notification. Storage Elements continuously monitors disk status and sends a “Disk Failed” notification to the System Director upon determination that a disk is not usable. The System Director then removes the Storage Element from its associated Storage Group.
4 Managing Storage Groups and Workspaces Managing Storage Groups You use the Storage Groups tool of the ISIS Management Console to add and delete Storage Groups, to rename Storage Groups, and to configure and manage Storage Groups. The Storage Groups tool contains three sections. On the left side, the Storage Groups list displays all the Storage Groups available to the current user.
Managing Storage Groups Storage Groups List The following table summarizes the information available in the Storage Groups list.
4 Managing Storage Groups and Workspaces To view information about a Storage Group: t In the Storage Groups list, select a Storage Group. The Storage Groups tool displays all the information for the selected Storage Group. If the Details area is not visible, click the Details button. To hide the Details area or the Storage Elements area: t Click the arrow next to the Details title bar or the Storage Elements title bar. To close the Details area: t Click Close.
Managing Storage Groups The Storage Elements area lists the Storage Elements allocated to the currently selected Storage Group, as well as the Storage Elements available for allocation to the Storage Group. The following table summarizes the information available in the Storage Elements area. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27).
4 Managing Storage Groups and Workspaces Creating New Storage Groups A Storage Group is a set of physical Storage Elements that store a subset of the complete set of media files accessible within a shared storage environment and which can accommodate different Storage Element types, as well as clients with different privileges and media requirements (for instance, clients that use low-resolution media and ones that use high-resolution media).
Managing Storage Groups The Storage Elements list updates to show only Storage Elements with the same protection type you specified for the Storage Group. 5. In the Storage Elements area, select the Storage Elements you want to assign to the new Storage Group. 6. Click the Add button. The Storage Elements are allocated to the Storage Group. You can use the Remove button to remove Storage Elements from the Storage Group. 7.
4 Managing Storage Groups and Workspaces 4. Click the Add button to add the selected spare Storage Elements to the Storage Group. The Storage Elements area refreshes to display the selected Storage Elements added to the Storage Group. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information. 6. Click the Apply button. n - The Storage Elements are added to the Storage Group.
Managing Storage Groups 2. In the Storage Groups list, select the Storage Group from which you want to remove Storage Elements, and then do one of the following: t Click the Details button. t Double-click the Storage Group name. The Details area displays all the information on the selected Storage Group. 3. In the Storage Elements area, select all the Storage Elements you want to remove from the Storage Group. 4. Click the Remove button.
4 Managing Storage Groups and Workspaces 2. In the Storage Groups list, select the Storage Group which contains the Storage Elements you want to reassign, and then do one of the following: t Click the Details button. t Double-click the Storage Group name. The Details area displays all the information on the selected Storage Group. 3. In the Storage Elements area, select all the Storage Elements you want to move to another Storage Group. 4. Click the Remove button.
Managing Storage Groups To add the Storage Elements to your current Storage Group: 1. Make sure the new Storage Elements are connected to the network. For information on connecting Storage Elements, see the Avid ISIS 7000 Setup Guide. 2. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 18.) 3. Click the Storage Elements icon from the System area. The Storage Elements tool opens.
4 Managing Storage Groups and Workspaces 4. Click the Delete button. A dialog box opens asking you to confirm the action. 5. Click Yes. The Storage Group is deleted. After the Storage Group is deleted, all of the Storage Elements previously in your Storage Group will appear in the Storage Elements area as Spare. Managing Workspaces This section describes how to create, rename, and delete Workspaces.
Managing Workspaces area—Detailed information on the selected Workspaces; see “Viewing Workspace w Details Details” on page 86, and “Workspace Details” on page 86 list—Lists all configured Workspaces and related information; see “Workspaces e Workspaces List” on page 84 area—Filter the Storage Groups list display based on conditions you configure; see r Filter “Filtering the Display” on page 28 t “Managing Workspace Access Privileges” on page 94 User access area—Displays Storage Elements bound to the sel
4 Managing Storage Groups and Workspaces Workspaces List The Workspaces list displays all Workspaces, the Storage Groups on which they reside, and details about each Workspace. The following table describes the information in the Workspaces list.
Managing Workspaces n You can sort the information in the Workspaces list by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 27. Using the Workspace Size Graph The Workspaces Size graph provides a quick way to view how much storage capacity is currently allocated to each Workspace and how much of that storage space currently has data written on it.
4 Managing Storage Groups and Workspaces Viewing Workspace Details The Details area and the User Access panels display all information for the currently selected Workspace. To view information about a Workspace: t In the Workspaces list, select a Workspace. The Workspaces tool displays all the information for the selected Workspace. If the Details area is not visible, click the Details button. Workspace Details The following table summarizes the information available in the Details area.
Managing Workspaces Heading Description (Continued) Status Displays the status of any current redistribution: • In Progress • Stalled • Pending • Requires Full Redistribution Warning Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which a warning event is written to the Event Log Error Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which an error event is written to the Event Log The User Access ar
4 Managing Storage Groups and Workspaces To create a new Workspace: 1. From the Management Console home page, do one of the following: t Click Workspaces in the ISIS Setup icon, located in the System section. t Click Workspaces in the pop up navigation menu. The Workspaces tool opens. 2. Click the New button. The Create Workspace dialog box opens. 3. In the Name text box, type a name for the Workspace. n For more information about entering text in name fields, see “Entering Text” on page 31.
Managing Workspaces 8. (Option) In the Error Event Trigger text box, do one of the following: t To set an error event trigger based on percentage of used storage, type in a percentage value and select ‘%’. t To set an error event trigger based on gigabytes (GB) of unused storage, type in a gigabyte value and select ‘GB’. 9. In the User Access area, set the User and User Group access privileges. 10. Click the Apply button to create a new Workspace containing the selected Storage Group and users.
4 Managing Storage Groups and Workspaces 5. Click the Apply button to create a new Workspace containing the attributes of the selected Workspace. The duplicate Workspace appears in the Workspace dialog box, and the Duplicate Workspace dialog box refreshes to allow you to duplicate a new Workspace. The new Workspace has a default name — Workspace n, where n is an integer that is incremented each time you click the Apply button to create another duplicate Workspace.
Managing Workspaces Setting Workspace Protection You can use the Workspaces tool to enable or disable Workspace protection if the containing Storage Group uses Mirrored protection. For more information, see “Storage Group Protection” on page 70. n If the containing Storage Group uses RAID protection, Workspaces must also use RAID protection. To enable protection for a Workspace: 1.
4 Managing Storage Groups and Workspaces Adjusting Workspace Size There are occasions when you must change the size of Workspaces. For example, you might need to make a Workspace larger to create room for a capture procedure planned for later in the day or for some new media files. Alternatively, you might need to make a Workspace smaller to create space for other Workspaces or to reserve storage for another day. To adjust the size of a Workspace: 1.
Managing Workspaces To set an event trigger: 1. In the Workspaces list, select the Workspace for which you want to set a trigger. 2. If the Details area is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details area displays all the information on the selected Workspace. 3. Select one of the following from the Warning Event Trigger type list: Option Description GB Unused capacity, in gigabytes % Used capacity, in percentage 4.
4 Managing Storage Groups and Workspaces To delete a Workspace: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 18.) 2. Click the Workspaces icon from the System Area. The Workspaces tool opens. 3. In the Workspaces list, select the Workspace you want to delete. 4. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the Workspace. 5. Click Yes.
Managing Workspace Access Privileges access. This can be useful for projects that require users with a variety of permissions to be able to write to certain Workspaces. You can also have users who have more permissive access than a user group in which they are members. Using the Workspaces tool, the administrator can assign the necessary privileges. Consider the following for access privileges: • As access privileges are increased, the newly accessible Workspaces are immediately available.
4 Managing Storage Groups and Workspaces 5. In the User Access area, select a user or a user group. Ctrl+click (Windows) or Cmd+click (Macintosh) to select multiple users and user groups. You can select all users and user groups by using the Select All button. 6. Do one of the following: t Click the Read/Write button to set both read and write Workspace access for the client. t Click the Read button to set read-only Workspace access for the client.
Redistributing Data c After 32 configuration changes without a full redistribution, the system will perform a full redistribution automatically. This could significantly reduce system performance until the redistribution operation has completed. Redistribution Guidelines You can start a redistribution when a Workspace is in a load or a no load condition: • A load condition occurs when the Workspace has active clients (clients reading and writing to the Workspace).
4 Managing Storage Groups and Workspaces Performing a Full Redistribution In addition to automatic redistribution operations (see “Redistributing Data” on page 96), redistribution can also be invoked manually. The most common situation where you need to perform a full redistribution is when the Config Changes count exceeds 10. (For information about Config Changes, see “Viewing Workspace Details” on page 86.) n When the Config Changes count reaches 10, a message warns you to perform a redistribution.
Redistributing Data c Use of the Resume Redistribution and the Suspend Redistribution options can result in degraded system performance. Suspending redistributions can have serious consequences for the file system if not monitored closely. These two Advanced Commands options should be used by Avid Customer Support personnel or under Avid Customer Support direction. You can also use the Advanced Commands to verify a redistribution.
4 Managing Storage Groups and Workspaces 5. Select Resume Redistribution. 6. Click Send. To verify a redistribution: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 18.) 2. Click the Workspaces icon from the System Area. The Workspaces tool opens. 3. Select the Workspace where the redistribution has completed. 4. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 5.
5 Managing Client Accounts Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS media network: users, groups, and devices. When you create client accounts, you set basic client information, such as names and passwords.
5 Managing Client Accounts n The Details area is visible only after you select a client in the Users list.
Managing User Accounts User List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
5 Managing Client Accounts User Details The following table summarizes the information available in the Details area.
Managing User Accounts Creating User Accounts A user is anyone who accesses files stored on the network. User accounts include administrative privilege levels, group membership types, and Workspace access. There can be more user accounts than connected clients, with a maximum of 5,638 user accounts (including the default Administrator and Guest accounts). n Users must have access to at least one Workspace before they can use the media network. To create a user account: 1.
5 Managing Client Accounts 4. (Option) In the Group Membership list, select a group, and click the Member button to make the user a member in the group. Users can belong to no more than three groups. By default, new users are listed as “Nonmember” in the Type category for each group. As a result, the Nonmember button is inactive until membership is set. The Group Membership list updates to show the user as a member of the group. 5.
Managing User Accounts 4. Click the Apply button to create a new user containing the attributes of the selected user. The duplicate user appears in the Users tool, and the Duplicate User dialog box refreshes to allow you to duplicate a new user. The new user account has a default name — user n, where n is an integer that is incremented each time you click the Apply button to create another duplicate user account. 5.
5 Managing Client Accounts Option Type Description can modify protection check box Enables or disables user privilege for changing protection status of Workspaces. remote user check box Enables or disables user LDAP authentication and group privileges. disable user check box Disables the user. 3. Modify Group membership for the user as required: t Click the Member button to make the user a member in the user group. t Click the Nonmember button to remove the user from the user group. 4.
Managing User Accounts 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the client. 4. Click OK. Removing Users from the Avid ISIS Media Network You can remove Users temporarily from the Avid ISIS Media Network by using the Disable User option. Disabling User accounts do not delete them from the list of Users in the Users tool.
5 Managing Client Accounts Managing Group Accounts Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations.
Managing Group Accounts Viewing Group Details The Details area displays all information for the currently selected group. To view information about a group: t In the Group list, click to select a group. The Groups tool displays all the information for the selected group. If the Details area is not visible, click the Details button. Group Details The following table summarizes the information available in the Details area.
5 Managing Client Accounts 2. Click the New button. The Create Group dialog box opens. 3. Type a group name in the Name text box. If there is already a group with the name entered in the Name text box, an error message tells you to type a new name. 4. (Option) In the User Membership list, select a user and click the Member button to make the user a member in the group. Users can belong to no more than 16 groups. By default, new users are listed as “Nonmember” in the Type category for each group.
Managing LDAP Accounts 2. Modify the Group name as required. If there is already a Group with the name entered in the Name text box, an error message tells you to type a new name. 3. Modify User membership for the Group as required: t Click the Member button to make the user a member in the user group. t Click the Nonmember button to remove the user from the user group. 4. Modify Workspace access for the Group as required: t Click the None button to remove Workspace access privileges for the Group.
5 Managing Client Accounts administrators to synchronize ISIS user accounts with existing LDAP user accounts and to create and/or modify a large number of users and groups within the Avid ISIS system. The Account Synchronizer provides you with the following functionality: • Display user accounts available within a given LDAP service but not in the ISIS system, and vice versa.
Managing LDAP Accounts n The Avid LDAP/ISIS Account Synchronizer tool is a Java WebStart application that will open its own application window. Management Console will remain open. If any Web site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your system administrator. The Connect to ISIS Server dialog box opens. 2.
5 Managing Client Accounts The Connect to LDAP Server dialog box opens. 3. Type the following information in the appropriate text boxes: c 116 Field Value LDAP Server Connection The name of the LDAP server connection configuration. It can be any value. Host The fully qualified name of the LDAP server you are connecting to. Port The port number used by the LDAP server you are connecting to. The default is 389, the default LDAP port.
Managing LDAP Accounts 4. Click Connect. The LDAP Group Filter window opens. 5. Select the groups to be synchronized. n Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. You can synchronize up to ten groups at a time.
5 Managing Client Accounts Using the Account Synchronizer You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information. n All LDAP reconciliation session data, such as reports and history, are stored in the local user’s account.
Managing LDAP Accounts To modify the display in the Account Synchronizer: 1. Open the Avid LDAP/ISIS Account Synchronizer (see “Using the Account Synchronizer” on page 118). 2. Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse the sort. 3. Select a row and click the Clear Selected button to remove the row from the Group list. Ctrl+click (Windows) or Cmd+click (Macintosh) or Shift+click to select multiple rows. 4.
5 Managing Client Accounts 2. You can do the following: - n To show all users, including those which are already reconciled, click the “Show All” check box. The “Show All” check box is disabled if all or no users in the group are already reconciled (all users are shown by default). - To override the default action, click the check box in the “Reconciliation Action” column to deselect it. 3. Click Close to close the window and return to the main window. 4.
Managing LDAP Accounts 4. (Option) To view the current reconciliation status of a group, click the button in the Reconciliation Details column for the appropriate group. The Descriptive name window opens and displays the user names of all members of the group, as well as the action to be taken. - n Click the “Show All” check box to show all users, including those which are already reconciled.
5 Managing Client Accounts 8. (Option) To override the default action, click the check box in the “Reconciliation Action” column to deselect it. 9. Click Yes. The LDAP Sync Tool performs the requested actions. The main window displays the synchronization changes. To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected.
Managing LDAP Accounts To view and/or print the History log: 1. Click the History button. The History Log window opens. 2. (Option) To print the History Log, click the Print button. The Print dialog opens. 3. (Option) To clear the History Log, click the Clear History button. The History Log is cleared. 4. To close the History Log window, click the Close Window button. To exit the LDAP Sync Tool 1.
5 Managing Client Accounts n You are disconnected from the ISIS or LDAP servers if their respective session timeout periods are exceeded. Connected to server Disconnected from server Connect to Server button Disconnect from Server button To connect to the LDAP server: 1. Click the “Connect to server” button next to the LDAP server connection status icon. The Connect to LDAP Server window opens. 2. Enter your password into the Password text box and click Connect.
Managing Device Accounts - The Connection status icon changes to green (connected). - The ISIS Connect/disconnect button changes to Disconnect from server (pause icon). To disconnect from ISIS server: 1. Click the “Disconnect from server” button next to the ISIS server connection status icon. The LDAP Sync Tool disconnects from ISIS server, and a confirmation dialog opens. 2. Click OK.
5 Managing Client Accounts area—Detailed information on the selected client devices; see “Viewing Device Details” w Details on page 126, and “Device Details” on page 127 e Devices list—Lists all client devices and related information; see “Devices List” on page 126 area—Filter the user list display based on conditions you configure; see “Filtering the r Filter Display” on page 28 n If you select the Force Manual Device Creation option in the Preferences dialog box, a client account is automatically creat
Managing Device Accounts Device Details The following table summarizes the information available in the Details area. Heading Description Name Lists the device name Bandwidth (MB/sec) Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
5 Managing Client Accounts 9. Click the Close button to close the Create Device dialog box and to return to the Users tool. The new device appears in the Users list. Modifying Device Accounts You can rename a Device account, change the allocated bandwidth, bandwidth mode, and Device description. You can modify a Device account at any time, even when it is being actively used in your work environment. To modify a client account: 1.
Managing Device Accounts Deleting Device Accounts You can use the ISIS Management Console to delete any Device account. c If you delete the Device account, its connection to the System Director is broken immediately and any mounted Workspaces are unmounted as soon as they are accessed. To delete a Device account: 1. Ensure that the client account to be deleted is not currently active. 2. From the Devices list, select the Device account you want to delete. 3. Click the Delete button.
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6 Managing Connections This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the Avid ISIS media network. You can also use the Bandwidth Tool to remove individual components from the network. For more information, see the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status Monitoring Client Bandwidth The Bandwidth Tool allows you to monitor system usage, including total system bandwidth use and bandwidth consumption of each connected system.
6 Managing Connections The System Read Bandwidth and System Write Bandwidth rows in the Bandwidth Tool show total system read bandwidth (green bar) and total system write bandwidth (red bar) in megabytes per second (MB/s). Below the System Read Bandwidth and System Write Bandwidth rows is a list of all active system components showing their current activity and their system identification. Accessing the Bandwidth Tool To access the Bandwidth Tool: 1. Open the ISIS Management Console.
Monitoring System Connection Status n You can sort the information in the Bandwidth Monitor list by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 27. Scaling the Bandwidth List Graph Display The Bandwidth Monitor list represents bandwidth consumption for the network and for individual system components in the form of horizontal bars in a graph display. Numeric divisions are displayed in megabytes/second (MB/s).
6 Managing Connections Accessing the Connection Status Dialog Box To access the Connection Status dialog box: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 18.) 2. Click Connection Status in the Connections icon from the Hardware area. The Connection Status dialog box opens.
Monitoring Reservations n Before disconnecting a component from the network, you should determine the status of active clients (for example, you should know if any clients currently have Workspaces mounted on the component you want to disconnect). For information on using the Monitor tool to determine the status of active clients, see “Avid ISIS 7000 System Director Control Panel” on page 177. To remove a component from the media network: 1. Open the ISIS Management Console.
6 Managing Connections You can use the Reservations tool to monitor the status of client reservations, and to revoke client reservations, if necessary. q w q Action button toolbar—Perform actions on selected client reservations reservations list—List clients with reservations and related information; see “Reservations w Information” on page 136 Reservations Information The Reservations tool lists information about all reservations obtained by connected clients.
Monitoring Reservations Revoking Reservations You can revoke a client reservation using the Reservations tool. Revoking a reservation will only remove the bandwidth reservation; the client will still be connected to the Workspace. To revoke a reservation: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 18.) 2. Click Reservations in the Connections icon from the Hardware area. The Reservations tool opens.
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7 System Monitoring and Diagnostics Avid ISIS Management Console provides tools for logging, monitoring, and system diagnostics. Logging The Logging window provides a complete view of the logs of a network, including active Storage Elements, System Directors, and clients. You can filter the log reports to display messages about the network, the Avid ISIS file system, or security information. This provides you with system snapshot that you can use to view error and status messages.
7 System Monitoring and Diagnostics 2. Do one of the following: t Click View to view the Administration logs. t Click Download to download the Administration logs in Comma Separated Values (CSV) format. 3. (Option) To filter the log entries in the View Administration logs window, do the following: a. Type the appropriate keyword in a Filter text box. b. Press the Enter key. To view all log entries, clear the text box and press the Enter key. 4.
Using Avid ISIS Snapshot Tool 2. Click the Select Log to view menu, and select one of the following: - System - Application - Security 3. Click View. The selected log displays in the Logs area. Clearing System Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Click the Clear button. 2. Click OK. The event log for the selected category is cleared, and logging is reset to start recording new events.
7 System Monitoring and Diagnostics Category Description (Continued) Warnings and Errors Lists all warnings and errors currently logged for all components in the ISIS system.
Using Avid ISIS Snapshot Tool 2. Click Create Snapshot. The Snapshot tool creates a snapshot and displays the information in the ISIS Snapshot window. To delete the current snapshot: 1. Click the Delete link corresponding to the snapshot you want to delete. A confirmation dialog window opens. 2. Click OK to confirm the deletion. The Snapshot tool deletes the selected snapshot. To delete all snapshots: 1. Click the Delete All link. A confirmation dialog window opens. 2. Click OK to confirm the deletion.
7 System Monitoring and Diagnostics To create a snapshot archive: 1. From the Management Console home page, do one of the following: t Click ISIS Snapshots in the Logging icon, located in the Advanced section. t Click Logging in the Advanced section, then click ISIS Snapshots in the Logging page. t Click Logging in the pop up navigation menu, then click ISIS Snapshots in the Logging page. The ISIS Snapshots tool opens. 2. Click Archive Snapshots. A confirmation dialog window opens. 3.
Viewing System Director Status To view profiles of the local system: 1. From the Management Console home page, do one of the following: t Click Profiler in the Logging icon, located in the Advanced section. t Click Logging in the Advanced section, then click Profiler in the Logging page. t Click Logging in the pop up navigation menu, then click Profiler in the ISIS Setup page. The Profiler tool opens. 2. Click View in the row containing the profile you want to view.
7 System Monitoring and Diagnostics The following table describes the information available in the System Director Status window: Category Heading Server Status Server state Active Server Version Failover Enabled Server Details Virtual Name Local Hostname Options enabled Flock ID Port number Licensed clients allowed Licensed clients connected Metadata create time Interface 0 Interface 1 Metadata Metadata Loaded Memory Partition Event Log Status Metadata Verified Metadata Saved Failover 146 Metadata
System Information To view System Director Status: 1. From the Management Console home page, do one of the following: t Click System Director Status in the Diagnostics icon, located in the Advanced section. t Click Logging in the Advanced section, then click System Director Status in the Diagnostics page. t Click Diagnostics in the pop up navigation menu, then click System Director Status in the Diagnostics page. The System Director Status tool opens.
7 System Monitoring and Diagnostics To view System Information: 1. From the Management Console home page, do one of the following: t Click System Information in the Diagnostics icon, located in the Advanced section. t Click Logging in the Advanced section, then click System Information in the Diagnostics page. t Click Diagnostics in the pop up navigation menu, then click System Information in the Diagnostics page. The System Information tool opens.
ISIS Toolbox t Click Logging in the Advanced section, then click Ping in the Diagnostics page. t Click Diagnostics in the pop up navigation menu, then click Ping in the Diagnostics page. The Ping tool opens. 2. Enter the network name or IP address of the target machine in the “Target name” field. 3. Select Ping or Traceroute from the Command list. 4. Click Submit to perform the command. The results of the command are shown in the Results area.
7 System Monitoring and Diagnostics Color Label Status Green Session Active The source Storage Element has a session with the target Storage Element. Red Session Failed Orange No Connection The target Storage Element is not communicating with the System Director.
ISIS Toolbox To update the status of ISBs: 1. Click the Start button to update the status of ISBs without reloading the entire Storage Element list from the System Director. 2. (Option) To stop the status update operation, do the following: a. Click the Stop button. A confirmation dialog appears. b. Click the Yes button. The update process stops and the main display returns to the previous result.
7 System Monitoring and Diagnostics c Do not use the Avid ISIS Log Aggregator unless instructed to do so by Avid Customer Support. Improper use could result in system downtime or degraded performance.
ISIS Toolbox Creating Aggregate Logs To use the Log Aggregator, you must have administration privileges and be logged into a system with access to the media network. To create logs with the Log Aggregator tool: 1. Open the Log Aggregator tool. (For information on opening the Log Aggregator, see “Using the Avid ISIS Log Aggregator Tool” on page 152.) 2. In the Selection area, do one of the following: t Select all active Avid ISIS systems to view events from all components in the media network.
7 System Monitoring and Diagnostics 4.
ISIS Toolbox To view saved logs: 1. Navigate to the directory where the Log Aggregator saved the collected logs. 2. Double-click the file name of the log you want to view. Disk Analyzer Tool The Avid ISIS Disk Analyzer runs basic disk performance tests on your Storage Elements.
7 System Monitoring and Diagnostics You can run the Disk Analyzer on more than one Storage Element at a time; however, running the tests might degrade performance on the shared storage network. n You should not run the Disk Analyzer unless instructed to do so by Avid Customer Support.
ISIS Toolbox - Collect network statistics 3. In the Selection window, do one of the following: t Select all active Avid ISIS systems to test all Storage Elements in the shared storage network. t Select one or more Storage Elements to test specific components in the network. 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run.
7 System Monitoring and Diagnostics Option Description Reattach to existing tests By default, starting a new test will abort any currently running tests and clear any existing results. Select this option to resume any currently running tests and retain the results 6. Click OK to close the Disk Test Options dialog box and return to the Disk Analyzer. Results of the test display in the Results area.
ISIS Toolbox To retrieve and save switch error messages: 1. Open the ISIS Management Console (see “Opening the Avid ISIS Management Console” on page 18). The Avid ISIS Home page opens. 2. Click the ISIS Toolbox icon from the Tools area. If any Web site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your system administrator. The Avid ISIS Toolbox opens. 3. Click Switch Manager in the Table of Contents pane.
7 System Monitoring and Diagnostics 6. Click the Start button. The Status area displays the results of the retrieve operation. 7. (Option) To save retrieved error messages, do the following. n The results are saved in Comma Separated Values (.csv) format by default. a. Click the Save Results button. The Save Results dialog box opens. b. Choose a location on your system where you want to save the results. c. Type a file name into the File Name text field. d. Click the Save button.
Using the Avid ISIS System Monitor Tool 2. Click Yes. Using the Avid ISIS System Monitor Tool The System Monitor tool provides detailed monitoring of all hardware components in the Avid ISIS media network. The System Monitor tool displays overview information about the network hardware as a graphical representation of the current configuration, so you can view the components remotely to assess their functional status.
7 System Monitoring and Diagnostics w e q r t The System Monitor tool also provides information about the physical location of each component. For example, the tool shows the chassis ID of each blade so that it can indicate the location of a malfunctioning blade within a chassis.
Using the Avid ISIS System Monitor Tool r System panel—Presents system hardware components in a graphical display t Legend panel—displays summary of all status messages Accessing the Avid ISIS System Monitor Tool To open the System Monitor tool: 1. Open the ISIS Management Console (see “Opening the Avid ISIS Management Console” on page 18). 2. Click the Monitoring Tool icon from the Tools area. 3. If any security warnings open, click Yes to accept the certificate.
7 System Monitoring and Diagnostics 3. Type a rack name, and click OK. The new rack is added to your configuration and displays in the Racks list in the left hand pane of the Configuration dialog box. 4. (Option) Repeat this procedure to add additional racks. To rename a rack: 1. Click to select the Rack you want to rename from the Racks list. 2. Click the Rename button. The Rename Rack dialog box opens. 3. Type in the new Rack name and click OK. The Rack name is changed.
Using the Avid ISIS System Monitor Tool To rearrange the placement of a chassis displayed in the Rack tab: 1. Click to select the chassis you want to move. A yellow frame highlights the active chassis. 2. Drag and drop the chassis to a new location in the System Monitor window. A red insertion line appears when the chassis is moved to an appropriate position.
7 System Monitoring and Diagnostics 3. (Option) To view the other panel of the rack (either front or back), do one of the following: t Click the Rotate Rack View button to view the back panel of the rack. t Right-click a component, and select Rotate Rack View. The System Monitor tool displays the other panel of the selected rack. You can use the Rotate Rack View button to switch between back and front views. 4.
Using the Avid ISIS System Monitor Tool To detach a rack tab: t Click the Maximize button on the rack tab you want to display in a separate window. To return a detached rack tab to the main System Monitor window: t Close the detached rack tab window. The tab will be restored to the main System Monitor window. To close a rack tab: t Click the close button on the rack tab you want to close.
7 System Monitoring and Diagnostics Symbol Name Description Info Indicates one or more information messages are available for the element. To see the System view: 1. Open the System Monitor tool (see “Accessing the Avid ISIS System Monitor Tool” on page 163). 2. Click the System View button. Using Status Details View In Status Details view, you can view comprehensive status details of each component in your configuration.
Using the Avid ISIS System Monitor Tool Status Indicators The Status Details view displays the following status information. You can toggle between front and back views to see the status of Storage Elements, switches, and power supplies. n Not all status indicators are available for each component.
7 System Monitoring and Diagnostics Using Blade Identification View In Blade Identification view, you can view the names of each Storage Element in your configuration. To see the Blade Identification view: t Click the Blades ID View button. Using Temperatures View In Temperatures view, you can view the temperature status of each Storage Element in your configuration.
Configuring SNMP Traps Configuring SNMP Traps SNMP (Simple Network Management Protocol) is used for communicating configuration information and alerts between devices on a network. • The Agent is a software component running on the system director that can translate system events into SNMP-compatible information and broadcast them to the network.
7 System Monitoring and Diagnostics 2. From the Services list, double-click SNMP Service. The SNMP Service Properties window opens. 3. Click the Agent tab. 4. (Option) Enter SNMP Contact and Location information in the Contact and Location fields. This information can be helpful in large or complex network environments. Field name Description Contact Free text, up to 255 characters, containing ISIS Administrator information such as name, email, phone number, etc.
Configuring SNMP Traps To configure community names and trap destinations: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2. From the Services list, double-click SNMP Service. The SNMP Service Properties window opens. 3. Click the Traps tab. 4.
7 System Monitoring and Diagnostics Configuring Windows SNMP Agent Security You need to define the SNMP groups that can access information on the system director and what access rights each group has. To configure SNMP Agent security: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2.
Configuring SNMP Traps Option Description READ CREATE The Agent allows management applications in the community to add entries in its SNMP tables. d. Click Add. The community name is added to the “Accepted community names” list. e. Repeat steps a through d for each community you have configured. 6. Select one of the following options: t Accept SNMP packets from any host—the Agent will process SNMP requests from all hosts in the “Accepted community names” list.
7 System Monitoring and Diagnostics Enabling the Windows SNMP Service Once you have completed the Windows SNMP Service configuration, you can start the Windows SNMP service. To start the Windows SNMP service: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2.
8 Avid ISIS 7000 System Director Control Panel The System Director Control Panel provides low-level, performance-monitoring functions.
8 Avid ISIS 7000 System Director Control Panel Tab Buttons Configuration Description (Continued) The Configuration tab of the System Director Control Panel allows you to start and stop the System Director, to set general and failover parameters, and to open the System Director Viewer. Start/Stop Server These buttons start and stop the System Director windows service. Create New Active… Creates a new, empty file system on the active System Director.
Starting the System Director Control Panel Tab Buttons Advanced Settings Description (Continued) The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten. You can also dump the System Director’s metadata to a text file. Reset Administrator Password Resets the System Director administrator's password. Dump Metadata Writes all metadata information to a text file.
8 Avid ISIS 7000 System Director Control Panel To stop the System Director service: 1. From the System Director control panel do one of the following: t Click Stop System Director in the System Director Status tab. t Click Stop Server in the Configuration tab. A dialog box opens, prompting you to confirm that you really want to stop the System Director. 2. Click OK. The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata.
Monitoring System Director Status Monitoring System Director Status The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, reset the event log, and change the bandwidth display scale. Understanding Performance Indicators The System Director Status tab provides several indicators of system activity and performance.
8 Avid ISIS 7000 System Director Control Panel Status Indicators When no problems are detected in the media network, a green indicator is displayed with the following messages: n • System Director is running • Active Mode • Both paths are up • No warning events logged • Replicated If your network does not use a failover configuration, a blue indicator is displayed next to the message, “Redundant operation is not enabled.” If the indicator is yellow or red, the message changes.
Monitoring MetaData Status Opening the System Director Viewer Installed on the System Director, the System Director Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
8 Avid ISIS 7000 System Director Control Panel MetaData is saved to different drives in the Storage Element every 20 seconds. If the metadata ever needs to be recovered, the last saved version is retrieved automatically by the System Director. If that is the Storage Element that has failed, then the previous saved version is retrieved from another Storage Element. The Metadata Status box shows when the metadata was last verified, saved, and replicated. A green indicator means no problem has been detected.
Configuring System Director Settings To write the contents of metadata to a text file in the System Director directory: 1. Click the Advanced Settings tab. 2. Click Dump Metadata. A text file called PartitionDump.txt is created in the System Director’s data directory: 32-bit: D:\Program Files\Avid Technology\AvidUnityISISSystemDirector\ 64-bit: D:\Program Files\Avid Technology\AvidUnityISISSystemDirector64Bit n This should be used only as a diagnostic aid.
8 Avid ISIS 7000 System Director Control Panel Configuring General Settings General configuration settings allow you to change the name of the virtual System Director. c Inappropriate configuration of the settings described in this section could result in degraded system performance. Contact Avid Customer Support before attempting to change General Configuration Options. To change the virtual System Director name: 1. Click the General Configuration button.
Working with File System Operations Working with File System Operations The Major File System Operations area of the Control Panel allows you to create active and standby partitions, as well as to reconfigure existing file systems. You can also use the Control Panel to delete file systems. c Deleting the file system erases all data stored on the System Director. For information on creating active and standby partitions, see the Avid ISIS 7000 Setup Guide.
8 Avid ISIS 7000 System Director Control Panel Creating or Re-creating a New File System You might need to create or re-create a file system under one of the following circumstances: • You are setting up a System Director for the first time • You are adding a second System Director • You are upgrading your System Director hardware • You are deleting and re-creating the System Director file system to recover from an error For more information about creating, deleting and re-creating file systems on
Managing Active Clients Heading Description Name Lists the name of the client. ID Lists an internal numeric identifier used by the System Director to represent each client that has a Workspace mounted. These identifiers are assigned when a client first contacts the System Director and remain valid until the client unmounts all Workspaces. Type Lists the client type (Admin, Client, or StorageElement). OS Lists the operating system on the client.
8 Avid ISIS 7000 System Director Control Panel 190
9 Avid ISIS 7000 Storage Blade Agent You can view detailed information about all Storage Elements and all chassis switches connected to the media network by using the Avid ISIS Agents. The Agents run as a Web service on the Storage Elements — ISIS Storage Blades (ISB) — and on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
9 Avid ISIS 7000 Storage Blade Agent The following figure illustrates the Avid ISIS Switch Blade Agent with the System tab selected. e w q r The Agent is divided into the following areas: q Command menu—Contains the options used for basic management functions. can access different Command functions by clicking the tabs at the top of the Agent w Tabs—You tool. The System tab is selected by default.
Understanding the Agent Interface System Tab The System tab allows you to view configuration information for Storage Elements. The System tab lists general information about component status, version, and usage. Configuration values are set during installation and are displayed in the System tab. By default, the System tab displays general status information about the Storage Element. The Show Version Information option Displays current software version of the component.
9 Avid ISIS 7000 Storage Blade Agent Menu Heading Description (Continued) Redistribution Displays information about the Storage Element’s status during current redistribution pass, and lists Storage Elements that are having problems with the current redistribution pass Performance Displays information about the Storage Element’s performance Network Displays information about the current network status and connectivity between the Storage Element and the System Director Tools Tab The Tools tab prov
Understanding the Agent Interface Logging Tab The Logging tab provides a complete view of the logs of active Storage Elements and switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
9 Avid ISIS 7000 Storage Blade Agent The following table describes the tools available on the Advanced tab for switches: Tool Local Host Agent Settings Description Reboot Reboots the Storage Element. Issue Shell Command Provides a text field to issue shell commands directly to the Storage Element. Configuration Add or change Storage Element configuration option values. Installation Logs Storage Element Provides read-only access to Storage Element installation logs.
Storage Element Logging The Log Viewer tool opens. 2.
9 Avid ISIS 7000 Storage Blade Agent Using Agent Logging You can use the Logging tab to view event logs and to clear existing logs.The Logging tab contains two sections: • n Options area: the left area allows you to select specific logging options to display and to perform administrative tasks relating to the Agent logs. The Kernel Ring Buffer displays logs maintained by the Linux kernel. These logs are used by Avid Customer Support.
Storage Element Logging To clear logs: 1. Open the Agent. (For information on opening the Agent, see “Avid ISIS 7000 Storage Blade Agent” on page 191.) 2. Click the Logging tab. The Logging window opens. 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK. The event log is cleared, and logging is reset to start recording new events. Disabling Logging You can use the Logging window to start and stop the logging function of any Storage Element.
9 Avid ISIS 7000 Storage Blade Agent n Depending on your browser configuration, the log file might display in the browser window automatically. 3. Open the log file in a text editor (for example, in Notepad). To delete a saved log: 1. Select Storage Element > View available logs. The Logs area displays a list of all available logs. 2. Locate the log you want to delete, and click Delete. A confirmation dialog box appears. 3. Click OK. The log is deleted from the Agent system.
10 Avid ISIS Switch Blade Agent You can view detailed information about all chassis switches connected to the media network by using the Avid ISIS Switch Blade Agents. The Agents run as a Web service on the on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
10 Avid ISIS Switch Blade Agent e w q r The Agent is divided into the following areas: q Command menu—Contains the options used for basic management functions. can access different Command functions by clicking the tabs at the top of the Agent w Tabs—You tool. The System tab is selected by default. e Logout link display area—Displays information about your network and allows you to configure r Main components.
Understanding the Agent Interface System Tab The System tab allows you to view configuration information for chassis switches. The System tab lists general information about component status, version, and usage. You can use the System tab to access information on any chassis switch (see “Viewing System Information for Individual Chassis Switches” on page 208). You can also add or remove chassis. For information on adding and removing network components, see the Avid ISIS 7000 Setup Guide.
10 Avid ISIS Switch Blade Agent c Link aggregation is configured during setup and installation of your Avid ISIS media network. Changing the configuration can disrupt all link aggregation for your network and degrade system performance. Do not modify configuration values unless instructed to do so by Avid Customer Support. Configuration values are set during installation and are displayed in the System tab. By default, the System tab displays general status information about the Storage Element.
Understanding the Agent Interface Menu Option Description (Continued) Set chassis Allows you to set the level of detail collected in chassis logs: manager log level • Normal • More Verbose • Extra Verbose The Chassis Manager — the application running on the switch — maintains logs and periodically collects them in a compressed file. Normal is selected by default.
10 Avid ISIS Switch Blade Agent Statistics Tab You can use the Statistics tab to view basic information about your network or network components. The Statistics tab provides you with statistics for the local system and for the switch.
Understanding the Agent Interface Logging Tab The Logging tab provides a complete view of the logs of active switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
10 Avid ISIS Switch Blade Agent Tool Switch Blade Description (Continued) Reboot an ISB Restart the selected Storage Element (ISB). Reset to factory defaults Reset the chassis to factory default settings; for more information, see “Resetting an Avid ISIS Engine to Factory Defaults” on page 210. Management port configuration Change the network settings for the Switch Blade management port. Access configuration Set local or remote access to the switch.
Setting Chassis Time Setting Chassis Time You can set the time for all Storage Elements connected to your chassis switch by using the Switch Blade Agent. You can also use a Network Time Protocol (NTP) server to establish the time for your system. Setting chassis time synchronizes the time for all Storage Elements and, in systems with multiple chassis, on all switches. n Only make changes to the settings listed in this procedure.
10 Avid ISIS Switch Blade Agent 4. Do one of the following: t To configure your system to use NTP to synchronize Storage Elements with a network reference, select Enable network time protocol, and then type the IP address of a primary NTP server. You can also type the IP address of a secondary NTP server. t To set the time for a chassis manually, type the date and time in the Date and Time text boxes, and then select a time zone from the Time Zone menu. 5. Click the Submit button.
Switch Infrastructure Diagnostics Switch Infrastructure Diagnostics Avid ISIS supports system level diagnostics for every Avid ISIS switch from one location. The diagnostics organize results and provides a report of problems with the switch. The Switch Diagnostics test does not fix diagnosed problems; instead, it looks for problems and provides clues as to the root cause.
10 Avid ISIS Switch Blade Agent n If Diagnostics is run immediately after connecting two switches together, then those switches might still be going through the normal state machine process and might not yet be reconciled. So, if Diagnostics is reporting an error in the State Machine Test, and the two switches were just connected, try waiting about 5 minutes and run Diagnostics again. If there are problems reported in the State Machine Test, there could be a few reasons for this.
Switch Infrastructure Diagnostics Performance Link Aggregation Configuration This test checks that Link Aggregation Configuration information is consistent among different processes in the switch. If there is a problem reported here, try configuring link aggregation again through the switch Agent web page. Each port that is a member of a link aggregation group will also be checked to make sure that the link is up. Link Aggregation Load Balancing This test is marked informational.
10 Avid ISIS Switch Blade Agent Counters Counters and Registers When reviewing this data, it is important to keep in mind the last time these values were reset. Counters and incrementing Register values get reset every time the switch reboots or Diagnostics is run. n Some Register values under the “Registers” column cannot be cleared by Switch Diagnostics. These values can only be reset by performing a reboot of the switch.
Switch Infrastructure Diagnostics Ping Storage Blades If a Storage Blade is not reachable by ping, make sure that the Storage Blade is not pulled out of its slot. If the Storage Blade looks to be seated, try reseating it. If the Storage Blade is still unreachable, try moving it to a different slot. If the LED lights up on the Storage Blade, then also check the Intermittent Link test for a possible intermittent link, and Counters and Registers for error statistics.
10 Avid ISIS Switch Blade Agent Link Status Whenever possible, Switch Diagnostics will try to alert the user to ports that are down if it is expected that these ports are in use. All Storage Blades and all ports that are members of Link Aggregation groups are expected to have link. If they do not, they will be flagged within Switch Diagnostics as suspect. See Port Link Information for status on other ports. Port Speeds By default, client ports will not negotiate to any speed except 1000Mbps.
Switch Infrastructure Diagnostics Advanced Unicast Bitmaps This information can indicate if there are errors with the way traffic is mapped to stack ports. Avid Personnel will review this information. Environment Installation Errors Switch Diagnostics will indicate if there were any installation failures reported on the switches. If an installation failure is reported, then navigate to the Agent page on the switch reporting the failure and investigate the installation logs.
10 Avid ISIS Switch Blade Agent A progress bar appears as the diagnostics run. When the results are available, they are displayed in results window in table format. Each component is displayed in a separate row. 6. Click “View the Switch Diagnostics Results Summary Page.” The Switch Diagnostics Results Summary window opens. 7. When the Results Summary page is displayed, you can do one or more of the following: - Click a column header to display detailed results for the selected group on all switches.
Switch Blade Logging The results are displayed in these colors: Green Passed Yellow Warning. There is not enough information to confirm that the switch is in an error state; however, the test diagnostics has flagged a situation that might need attention. Double-click the warning text to display a list of possible reasons for the warning. For example, if a Storage Blade is pulled out, the ping test provides a warning result to inform you that the ping test failed.
10 Avid ISIS Switch Blade Agent Using Agent Logging You can use the Logging tab to view event logs and to clear existing logs.The Logging tab contains two sections: • n Options area: the left area allows you to select specific logging options to display and to perform administrative tasks relating to the Agent logs. The Kernel Ring Buffer displays logs maintained by the Linux kernel. These logs are used by Avid Customer Support.
Switch Blade Logging To clear logs: 1. Open the Agent. (For information on opening the Agent, see “Avid ISIS Switch Blade Agent” on page 201.) 2. Click the Logging tab. The Logging window opens. 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK. The event log is cleared, and logging is reset to start recording new events. Disabling Logging You can use the Logging window to start and stop the logging function of any Storage Element.
10 Avid ISIS Switch Blade Agent n Depending on your browser configuration, the log file might display in the browser window automatically. 3. Open the log file in a text editor (for example, in Notepad). To delete a saved log: 1. Select Storage Element > View available logs. The Logs area displays a list of all available logs. 2. Locate the log you want to delete, and click Delete. A confirmation dialog box appears. 3. Click OK. The log is deleted from the Agent system.
A Avid ISIS E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
A Avid ISIS E-mail Notification List 224 Subcode Severity Message (Continued) ISIS General Error ISIS chassis SN %s : Power supply < %d > not present ISIS General Error ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error < %s > has reached the config depth critical threshold ISIS General Error < %s > scheduled for full rebuild.
Subcode Severity Message (Continued) Storage Blade General Information "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Reconnected" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disks under test" Storage Blade General Warning "Server %s, SN %s, chassis %s, slot %d: Send unbind because not current member" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection" Storage Blade General
A Avid ISIS E-mail Notification List 226 Subcode Severity Message (Continued) Storage Blade General Error Storage Element remove not scheduled - servers not connected Switch Blade General Information ISIS chassis SN %s : Status reported from switch in slot %d Switch Blade General Information "ISIS chassis SN %s, Switch slot %d : Temp normal" Switch Blade General Error "ISIS chassis SN %s, Switch slot %d : No status reported" Switch Blade General Error "ISIS chassis SN %s, Switch slot %d :
Subcode Severity Message (Continued) System Director Information Reconfiguring because of install file system request System Director Information Updated tiebreaker IP address (%d): %s System Director Information System Director was requested to force clients to log out System Director Information Offline Canceled System Director Information MetaUpgrade: Validated PartitionDump.
A Avid ISIS E-mail Notification List 228 Subcode Severity Message (Continued) System Director Information Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information Metadata conversion from metadata version %d not supported System Director Information Metadata upgrade completed.
Subcode Severity Message (Continued) System Director Error Metadata converter failed to generate export file System Director Error Metadata import failed - file mgr exiting - call AVID support System Director Error Dismount failed.
A Avid ISIS E-mail Notification List 230 Subcode Severity Message (Continued) System Director Error The low priority scheduler seems hung. Shutting down.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index A Access privileges effective access 94 managing 94, 101 setting 95 user accounts 101, 104, 105, 106, 108 user group accounts 111, 112 Accounts devices 125 user groups 110 user, duplicating 106 users 105 Active Clients tab (System Director Control Panel) 188 Adding device accounts 127 group accounts 111 storage elements 47, 55 storage elements to storage groups 77 user accounts 105 workspaces 87 Administration tool See ISIS Management Console Advanced Settings tab (System
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ B Bandwidth aggregate 132 monitoring 131 system 132 Bandwidth list scaling the graph display 133 Bandwidth tool described 131, 132 opening 132 Blade Identification view (System Monitor tool) 170 C Chassis descriptions 62 Details area 62 Chassis tool described 60 Client accounts See also User accounts, User group accounts, Device accounts deleting 108, 113, 129 described 101 modifying 107, 112, 128 removing 109 Client Manager documentation 15 Columns hiding 27 performing m
ABCDEFGHIJKLMNOPQRSTUVWXYZ Switch Manager tool 159 Dialog boxes Create Device 127 Create Group 112 Create Storage Group 76 Create User 105 Create Workspace 88 Duplicate User 106 Duplicate Workspace 89 Disabling protection for workspaces 91 Disconnecting components 134 Disk Analyzer tool described 155 disk test options 158 opening 157 running disk tests 157 saving results 159 Storage Element statistics 156 updating display 157 Disk S.M.A.R.T.
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ user interface overview 19 ISIS Management Console Home page 17 ISIS Management Console Tools Administration Logs 139 Agent Configuration 176 Bandwidth 131, 132 Chassis 60 Connection Status 134 External Authentication Interplay Health Monitor 36 ISIS Snapshots 141 Profiler 144 Storage Elements 41 Switch Blades 57 System Logs 140 Users 101 ISIS Snapshots tool 141 ISIS Toolbox opening 157 ISS modules upgrading 59, 65, 66 IXS modules upgrading 59, 65, 66 L LDAP (Lightweight
ABCDEFGHIJKLMNOPQRSTUVWXYZ opening Disk Analyzer tool 157 ISIS Toolbox 157 Orphaned elements removing 52 P Passwords changing 107, 128 client 101 user 104 Privileges access levels 94 setting user access privilege 95 user access privilege 94, 101, 104, 105, 106, 108 user group access privilege 111, 112 Profiler tool 144 Protection disabling, for workspaces 91 enabling, for workspaces 91 recommendations 83 R Racks viewing back panels 166 viewing in System Monitor tool 165 RAID (Redundant Array of Inexpensiv
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ upgrading 53, 65, 66 Storage Elements tool 73 described 41 Storage Groups RAID 70 Storage groups adding storage elements 77 deleting 81 Details area 73 protection 76 removing storage elements 78 usage guidelines 69 Storage hardware managing 41 Suspending redistribution 98 Switch blades changing date and time 204, 209 resetting to factory defaults 195, 207, 210 upgrading 59, 65, 66 Switch Blades tool described 57 Switch error count 159 Switch Infrastructure Diagnostics 211,
ABCDEFGHIJKLMNOPQRSTUVWXYZ access privilege 94, 101, 104, 105, 106, 108 adding 105 creating 105 deleting 108, 113, 129 duplicating 106 levels of access privilege 94 managing 101 modifying 107, 112, 128 passwords 107, 112, 128 privileges 94, 101, 104, 105, 106, 108 remote user 104 setting access privilege 95 User group accounts access privilege 111, 112 privileges 111, 112 User interface Avid ISIS Agents 191, 201 ISIS Management Console 19 Users duplicating 106 Users dialog box Details area 102 Users list 10
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