® ® Avid ISIS 7000 Administration Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring External Authorization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Starting and Stopping the ISIS Interplay Health Monitoring Service. . . . . . . . . . . . . . . . 35 Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . 37 Configuring Error Notification Parameters . . . . . . . . . . . . . . .
Chapter 4 Managing Storage Groups and Workspaces . . . . . . . . . . . . . . . . . . . . . . . . 67 Storage Group Usage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Storage Group Protection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Managing Storage Groups . . . . . . . . . . . . . . . . . . . . .
Using Advanced Redistribution Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Chapter 5 Managing Client Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Managing User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 User List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Viewing User Details . . . . . . . . . .
Scaling the Bandwidth List Graph Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Monitoring System Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Accessing the Connection Status Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131 Connection Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Disconnecting Components from the System . . . . . . . . . . . . . . . . .
Avid ISIS Switch Manager Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Using the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Accessing the Avid ISIS System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Configuring the System Monitor Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Viewing Information in the System Monitor Tool . . . . . . . . . . . . .
Working with File System Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Reconfiguring the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Creating or Re-creating a New File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Managing Active Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Chapter B Avid ISIS 7000 Storage Blade Agent . . .
Connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Symbol or Convention Meaning or Action (Windows), (Windows only), (Macintosh), or (Macintosh only) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X. Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
1 Using the Avid ISIS 7000 Management Console The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the System Director itself. c Performing administrative functions on more than one Administration site at the same time can cause unexpected results. When you access the Avid ISIS Management Console, the Login dialog opens, and the site prompts you to supply a user name and password to log in.
Opening the Avid ISIS Management Console Opening the Avid ISIS Management Console The Avid ISIS Management Console runs within a web browser window. The following web browsers have been qualified for use with the Management Console: • Microsoft Windows — Microsoft Internet Explorer, v6.x and newer • Apple Macintosh OS X — Safari, v3.2 and newer To open the Management Console as Administrator: 1. Open your web browser. 2.
1 Using the Avid ISIS 7000 Management Console Understanding the ISIS Management Console Interface The ISIS Management Console, which you can run on the System Director or on any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate icons. n To use the ISIS Management Console, you need to have Adobe® Flash® Player installed on your system.
Understanding the ISIS Management Console Interface button—Ends the Management Console session and logs the user out of the system. See r Logout “Opening the Avid ISIS Management Console” on page 17. t “Session Counter” on page 24. Session counter—Displays the time remaining in the current Management Console session. See Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface.
1 Using the Avid ISIS 7000 Management Console The Status menu provides a quick summary of the system director status as well as a link to the system logs. Icon Meaning Green—System status is normal. White—Information notification. Blue—One or more ISIS components are updating. Yellow—One or more ISIS components are in a warning state. Red—One or more ISIS components are in an error state.
Understanding the ISIS Management Console Interface The Performance menu provides a summary of the following information: • Messages Per Second • Megabytes Per Second • Number of open files during the current session by a graph display 21
1 Using the Avid ISIS 7000 Management Console The Details menu provides a summary of the following system details information: • Total number of Storage Blades, how many are connected, active, available, and so on.
Understanding the ISIS Management Console Interface • Software version number • Licensing information • Memory • Interface IP addresses The Metadata menu provides a summary of the Metadata information: The Failover menu provides information on whether Failover is enabled.
1 Using the Avid ISIS 7000 Management Console The Help Links menu provides links to Avid ISIS online help as well as the complete set of PDF documents. n This information is also available in the System Director Control Panel. For more information, see “Avid ISIS 7000 System Director Control Panel” on page 172. Session Counter The user session will time out automatically after two hours of inactivity, after which the user will need to log in again to continue working.
Organizing Display Information Main Tools Area The ISIS Management Console main area is divided into the following sections: • The System section, which allows you to set up and administer Storage Groups and view and manage Workspaces. • The Hardware section, which contains the tools used for performing basic hardware functions, monitoring bandwidth usage and system and connection status. • The Tools section, which contains links to a various software tools for monitoring and managing.
1 Using the Avid ISIS 7000 Management Console Showing and Hiding Columns When you open an option (for example, the Storage Elements option), the Main display area lists items in default columns. Depending on the option selected, there might be other headings available to view. You can select individual or multiple column headings to be displayed or hidden. To show or hide column headings: t Select one of the options, right-click in the column heading row and select a heading you want to show or hide.
Filtering the Display 2. Click a second column. The items in the second column are sorted in ascending order. The items in the first column maintain their sort order, but with a lower priority than the second sort. 3. (Option) Click multiple columns to add levels to the sort. To cancel a multilevel sort, click a column heading that has already been sorted. Filtering the Display You can limit the items listed in the Main display area by setting Filter parameters.
1 Using the Avid ISIS 7000 Management Console To filter the display: 1. Select a category from the Category menu. The Category menu lists all of the column headings available for the selected Command menu option. 2. (Option) Select “Not” to exclude the items matching the filter rules from the search results. 3. Click the Condition menu and select the filter condition you want to use. 4. In the Filter text box, type the text or value you want to use to filter the display. 5. Click Filter.
Selecting Items and Performing Actions Selecting Items and Performing Actions You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder. The following table summarizes the methods for selecting items and performing actions. Actions Selection Method To select an item Single click the item.
1 Using the Avid ISIS 7000 Management Console Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 32 characters in length. • You should not include a space in the name fields. • You should not use a period (.) as either the first or last character in the names you create. • You should not include non-permitted characters in the name fields.
Accessing the Help System Accessing the Help System You can get comprehensive task-oriented, background, and reference information through the ISIS Management Console Help. To open the Help: t Click the Help button. The Help sub-menu appears with a list of help document links. n Help links will open in a separate window. PDF documents might open in an external application, depending on your browser configuration.
2 Configuring the Management Console Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products. Configuring ISIS Preferences The Preferences tool allows you to set parameters that apply to the basic functionality of the ISIS Management Console. To set Management Console Preferences: 1.
Changing the Administrator Password Option Type Description (Continued) Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect. The Administrator must manually create a device account for every client computer that is expected to connect to the ISIS system. Default value is disabled. following options should only be altered under the direction of qualified Avid service c The or support personnel.
2 Configuring the Management Console 2. Type the current Administrator password in the Current Password field. n The Administrator password is blank by default. 3. Type the new Administrator password in the New Password field. 4. Type the new Administrator password again in the Verify Password field. 5. Click Change. - The Administrator Password is changed to the new value. - A confirmation message will appear in the Results area.
Starting and Stopping the ISIS Interplay Health Monitoring Service 7. In the Address text box, enter the fully-qualified domain name of the LDAP server. Use the format servername.subdomain.domain.top-level-domain; for example: server1.dir.company.com 8. (Option) Repeat this procedure (using the “Server 1” and “Server 2” check boxes) to configure additional backup LDAP servers, if applicable. n All of the LDAP servers must be mirrors, and reside on the same subdomain/domain. 9.
2 Configuring the Management Console 5. Type the name of the workgroup your system is configured to monitor in the Interplay Workgroup Name text box. 6. Click Submit. The service starts or stops, depending on the current status. To configure the Interplay Health Monitoring Service in a failover configuration: 1. On the active System Director, open the ISIS Management Console, and click the System tab. The System window opens. 2. Select System Director > Interplay Health Monitoring.
Configuring the Notification Service The Notification Service Control tool window is divided into three main sections: • Service Configuration–Start and stop the Notification Service, and configure the Notification Service settings. • ISIS SubCode Configuration–Modify the parameters that define when email notifications are sent to email recipients. • Contact Configuration–Add and modify email recipients.
2 Configuring the Management Console 4. (Option) To test the configuration settings, click the Test Service button. The results of the service test are displayed in the Results area. 5. Click Save Settings. - A confirmation message is displayed in the Results area. - If you started or stopped the Notification Service, the Service State will change to reflect the new service state.
Configuring the Notification Service Configuring Contact Information You must specify the contact information for all the people you want to receive ISIS notification emails. To add contacts: 1. From the Management Console home page, do one of the following: t Click Notification Service in the ISIS Setup icon, located in the Advanced section. t Click ISIS Setup in the Advanced section, then click Notification Service in the ISIS Setup page.
3 Managing Avid ISIS 7000 Hardware This chapter describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS Management Console, which allows you to add, remove, configure, and manage your Storage Elements. n For an overview of the ISIS Management Console and information about how to start the tool, see “Opening the Avid ISIS Management Console” on page 17.
Managing Storage Elements q Action button toolbar—Perform actions on selected Storage Elements area—Detailed information on the selected Storage Elements; see “Viewing Storage w Details Element Details” on page 43, and “Storage Element Details” on page 43 Storage Elements list—Lists all configured Storage Elements and related information; see e “Storage Element Descriptions” on page 41.
3 Managing Avid ISIS 7000 Hardware Heading Description (Continued) Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Chunk size Displays the size of segmented media files sent over the network Protection Displays the type of protection applied Domain ID Displays the domain ID number of the Management Domain (stack) for each engine (chassis) in which the Storage Element is pa
Managing Storage Elements Icon Color Description (Continued) Red Indicates a Storage Element problem, including any of the following: • a hardware error • a failed software installation or upgrade • a Storage Element disconnected due to a reboot during an upgrade operation Viewing Storage Element Details The Details area displays all information for the currently selected Storage Element. The information displayed is the information as seen by the System Director.
3 Managing Avid ISIS 7000 Hardware 44 Heading Description (Continued) Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director. For a description of status messages, see “Storage Element Status” on page 45.
Managing Storage Elements Heading Description (Continued) Domain ID Displays the domain ID number of the Management Domain (stack) for each engine (chassis) in which the Storage Element is part of. n Domain ID numbers are not displayed until the Storage Elements are bound.
3 Managing Avid ISIS 7000 Hardware Category Status (Continued) General Status • Rectifying files: the Storage Element is cleaning up deleted files and verifying existing files • No connection: the System Director cannot communicate with the Storage Element; this could be due to a networking infrastructure issue or Storage Element failure • Repairing mirrors: the Storage Element is repairing mirrored blocks with a single point of failure • Disk failure: the Storage Element is unusable for data sto
Managing Storage Elements Category Status (Continued) Upgrade Status • Install failed • Downloading Phase 0 • Installing Phase 1 • Installing Phase 2 • Installing Phase 3 • Install Waiting • No Connection Connection Status Adding Storage Elements to the File System The Storage Group defines the Storage Elements that the network can use to store data.
3 Managing Avid ISIS 7000 Hardware 5. Select the protection type you want to apply: n Option Description Mirrored Supports high resolution workflows, but significantly impacts available disk space RAID Maximizes available disk space with greater fault tolerance, but supports low resolution workflows Storage Elements can only be added to Storage Groups with the same chunk size and protection type. For more information on protection types, see “Storage Group Protection” on page 68. 6. Click Ok.
Managing Storage Elements You can also use the Issue Command button to clear all Network Degraded status messages from the Storage Elements list. Network Degraded status indicates a high number of errors detected by the ISB (see “Storage Element Status” on page 45). Correcting the problem might not clear the status messages, so you can use the Issue Command button to clear the messages and reset the error count.
3 Managing Avid ISIS 7000 Hardware n You cannot remove a Storage Element that is part of a Storage Group. You must remove the Storage Element from its Storage Group first so the system can redistribute data before unlinking the Storage Element from the file system. For more information about removing Storage Elements from a Storage Group, see “Removing Storage Elements from Storage Groups” on page 76.
Managing Storage Elements q w e q Action button toolbar—Perform actions on selected orphaned elements elements list—Lists all orphaned elements and related information; see “Orphaned w Orphaned Elements List” on page 51 area—Filter the orphaned elements list display based on conditions you configure; see e Filter “Filtering the Display” on page 27 Orphaned Elements List The following table summarizes the basic information available in the Orphaned Elements list.
3 Managing Avid ISIS 7000 Hardware Heading Description (Continued) Blade Type Displays the Storage Element category of each Storage Element: • Available • Spare • Active Capacity Displays the storage capacity in gigabytes (GB) of each Storage Element Chunk size Displays the size of segmented media files sent over the network Version Displays the software version number of each Storage Element Crate Serial Displays the identification number of the unit that holds each Storage Element Slot N
Managing Storage Elements Upgrading Storage Elements You can use the Storage Elements tool to upgrade the software for Storage Elements installed in an Engine and connected to the media network. n You can also use the Chassis tool to upgrade Storage Elements. For more information, see “Upgrading Engine Components” on page 64. To upgrade a Storage Element: 1. From the Management Console home page, do one of the following: t Click the Storage Elements icon, located in the System section.
3 Managing Avid ISIS 7000 Hardware Before you remove an Avid ISIS Storage Blade (ISB) from the network, you must redistribute the data stored on the ISB to other ISBs in the system. The redistribution occurs before you physically remove the ISB, and the process entails moving data to the remaining drives within the Storage Group. Once you redistribute the data, you add a new ISB to the system and then perform a redistribution again to place data onto the new ISB.
Managing Storage Elements n If you do not have a replacement for a failed or failing ISB, Avid recommends that you physically leave it in the Engine, even after it has been removed from the file system. Proper airflow can be disturbed if an ISB slot is left open. The following steps list the actions necessary for removing a Storage Element: 1. Identify the Storage Element you want to replace. 2. Remove the Storage Element from the Storage Group. 3.
3 Managing Avid ISIS 7000 Hardware The Details area lists the Crate Serial number and the Slot Number of the selected Storage Element. This address identifies the ISB to be physically removed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ISIS slot numbering n The slot numbers for Storage Elements begin at zero (0).
Managing Switch Blades 7. Select Take Offline, and then click Send. n If you remove an active Storage Element by mistake, the System Director restores the Storage Element to the Storage Element list the next time it polls the media network (usually within 20 seconds). The system spins down the drives in the selected Storage Element and changes the status in the Storage Elements list to Offline. 8. Disconnect the Storage Element from the network, as described in the Avid ISIS 7000 Setup Guide.
3 Managing Avid ISIS 7000 Hardware q Action button toolbar—Perform actions on selected Switch Blades Blades list—Lists all Switch Blades and related information; see “Switch Blades List” w onSwitch page 58 area—Filter the Switch Blades list display based on conditions you configure; see e Filter “Filtering the Display” on page 27 Switch Blades List The following table summarizes the information available in the Switch Blades list.
Managing Switch Blades To launch Avid ISIS Switch Blade Agents: 1. From the Switch Blades list, select the Switch Blade for which you want to launch the Agent. 2. Click the Show Info button. The Avid ISIS Switch Blade Agent opens. Upgrading Switch Blades You can use the Switch Blades tool to upgrade the software for Switch Blades installed in an Engine and connected to the media network. n You can also use the Chassis tool to upgrade Switch Blades.
3 Managing Avid ISIS 7000 Hardware Managing the Avid ISIS 7000 Engine The Chassis tool of the ISIS Management Console allows you to view details and to monitor the status of all Engine connected to the media network, as well as upgrade any Avid ISIS Storage Blade (ISB), any Avid ISIS Integrated switch (ISS), or any Avid ISIS Expansion Integrated switch (IXS).
Managing the Avid ISIS 7000 Engine t Display” on page 27 Filter area—Filter the Engine list display based on conditions you configure; see “Filtering the y Engines; see “Viewing Engine Details” on page 61 Storage Elements area—Displays information about the Storage Elements for the selected Chassis List The following table summarizes the basic information available in the Chassis list.
3 Managing Avid ISIS 7000 Hardware The information displayed is the information as seen by the System Director. Some of the information is embedded in the Engine, and other information is assigned to the Engine by the Avid ISIS software. You can sort the information in the Switches and Storage Elements sections of the Details area by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 26.
Managing the Avid ISIS 7000 Engine Section Heading Description (Continued) Switch Blade Status Displays changes in the working status of switches due to upgrade installation or failure Storage Blades Lists the number of ISB components installed in each Engine Available Lists the number of available Storage Elements in each Engine Spare Lists the number of spare Storage Elements in each Engine Active Lists the number of active Storage Elements in each Engine Switch Blades Lists the number of s
3 Managing Avid ISIS 7000 Hardware Section Heading Description (Continued) Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for a description of status messages, see “Storage Element Status” on page 45) Type Displays the Storage Element category of each Storage Element: • Available • Spare • Active Storage Group Displays the Storage Group, if any, to which the Storage Elemen
Managing the Avid ISIS 7000 Engine To upgrade all Storage Elements and switches in an Engine: 1. In the Chassis list, select the Engine you want to upgrade. 2. Do one of the following: t Click the Upgrade Blades button. t Click the Upgrade Switches button. The Upgrade Storage Elements dialog box or the Upgrade Switch Blades dialog box opens. 3. Select the upgrade installer from the list in the right column. The Command text box displays the location of the upgrade installer.
3 Managing Avid ISIS 7000 Hardware The ISIS Management Console installs the necessary upgrade for the selected Storage Element or Switch Blade. You can monitor the progress of the upgrade either in the Details area of the Storage Elements tool or in the Avid ISIS System Monitor tool.
4 Managing Storage Groups and Workspaces Storage Groups are collections of Storage Elements. Storage Groups give you flexibility in allocating storage capacity among groups with different functional areas, workflow requirements, or as a means of mitigating the risk of various drive failure scenarios. Workspaces are virtual volumes that exist on Storage Groups and can be resized dynamically. Workspaces allow you to segment your Storage Groups easily to accommodate projects and users.
4 Managing Storage Groups and Workspaces In other situations, Storage Groups are more flexible, allowing you to assign Storage Elements in your file system configuration to Storage Groups with few limitations. Storage Group Protection Avid ISIS supports two types of data protection. Besides mirrored Storage Groups, you can now create redundant array of independent disks (RAID) Storage Groups. RAID storage offers more value in that it provides more storage at a lower cost per GB.
Storage Group Usage Guidelines Automatic Redistribution on Disk Failure Avid ISIS v2.1 now performs an automatic redistribution on Disk Failure notification. Storage Elements continuously monitors disk status and sends a “Disk Failed” notification to the System Director upon determination that a disk is not usable. The System Director then removes the Storage Element from its associated Storage Group.
4 Managing Storage Groups and Workspaces Managing Storage Groups You use the Storage Groups tool of the ISIS Management Console to add and delete Storage Groups, to rename Storage Groups, and to configure and manage Storage Groups. The Storage Groups tool contains three sections. On the left side, the Storage Groups list displays all the Storage Groups available to the current user.
Managing Storage Groups Storage Groups List The following table summarizes the information available in the Storage Groups list.
4 Managing Storage Groups and Workspaces To view information about a Storage Group: t In the Storage Groups list, select a Storage Group. The Storage Groups tool displays all the information for the selected Storage Group. If the Details area is not visible, click the Details button. To hide the Details area or the Storage Elements area: t Click the arrow next to the Details title bar or the Storage Elements title bar. To close the Details area: t Click Close.
Managing Storage Groups The Storage Elements area lists the Storage Elements allocated to the currently selected Storage Group, as well as the Storage Elements available for allocation to the Storage Group. The following table summarizes the information available in the Storage Elements area. Some columns are hidden by default (see “Showing and Hiding Columns” on page 26).
4 Managing Storage Groups and Workspaces Creating New Storage Groups A Storage Group is a set of physical Storage Elements that store a subset of the complete set of media files accessible within a shared storage environment and which can accommodate different Storage Element types, as well as clients with different privileges and media requirements (for instance, clients that use low-resolution media and ones that use high-resolution media).
Managing Storage Groups 5. In the Storage Elements area, select the Storage Elements you want to assign to the new Storage Group. n If you have two Management Domains you need to check the Domain ID column and select Storage Elements from the same domain, you cannot add Storage Elements to a Storage Group with a different Domain ID. Storage Groups cannot span across Management Domains. 6. Click the Add button. The Storage Elements are allocated to the Storage Group.
4 Managing Storage Groups and Workspaces n If you have two Management Domains you need to check the Domain ID column and select Storage Elements from the same domain, you cannot add Storage Elements to a Storage Group with a different Domain ID. Storage Groups cannot span across Management Domains. 4. Click the Add button to add the selected spare Storage Elements to the Storage Group. The Storage Elements area refreshes to display the selected Storage Elements added to the Storage Group. 5.
Managing Storage Groups To remove Storage Elements from a Storage Group: 1. From the Management Console home page, do one of the following: t Click Storage Groups in the ISIS Setup icon, located in the System section. t Click Storage Groups in the pop up navigation menu. The Storage Groups tool opens. 2. In the Storage Groups list, select the Storage Group from which you want to remove Storage Elements, and then do one of the following: t Click the Details button.
4 Managing Storage Groups and Workspaces To add Storage Elements previously used in another Storage Group to your current Storage Group: 1. From the Management Console home page, do one of the following: t Click Storage Groups in the ISIS Setup icon, located in the System section. t Click Storage Groups in the pop up navigation menu. The Storage Groups tool opens. 2.
Managing Storage Groups 10. Click the Apply button. The selected Storage Elements are added to the Storage Group, and the media network performs a redistribution of any data on the Storage Elements. The amount of time required for the redistribution depends on the amount of data in the Storage Group.
4 Managing Storage Groups and Workspaces To delete a Storage Group: 1. If any Workspaces exist on the Storage Group you want to delete, first delete the Workspace (see “Deleting Workspaces” on page 92). 2. From the Management Console home page, do one of the following: t Click Storage Groups in the ISIS Setup icon, located in the System section. t Click Storage Groups in the pop up navigation menu. The Storage Groups tool opens. 3.
Managing Workspaces Managing Workspaces This section describes how to create, rename, and delete Workspaces. It also tells you how to manipulate the amount of storage allocated to each Workspace, how to move a Workspace and its contents to another Storage Group, and how to protect a Workspace against drive failure. q w e r q t Action button toolbar—Perform actions on selected Workspaces.
4 Managing Storage Groups and Workspaces Allocating Workspaces Before you create Workspaces, you should consider how you want to allocate them. For example, do you want to allocate them to accommodate projects, groups, individual clients, streaming bit rates, media types, media distributors, or a combination of these? Once you create a plan to allocate Workspaces, you’ll need to determine how much storage each Workspace requires and allocate space accordingly.
Managing Workspaces Workspaces List The Workspaces list displays all Workspaces, the Storage Groups on which they reside, and details about each Workspace. The following table describes the information in the Workspaces list.
4 Managing Storage Groups and Workspaces Using the Workspace Size Graph The Workspaces Size graph provides a quick way to view how much storage capacity is currently allocated to each Workspace and how much of that storage space currently has data written on it.
Managing Workspaces To view information about a Workspace: t In the Workspaces list, select a Workspace. The Workspaces tool displays all the information for the selected Workspace. If the Details area is not visible, click the Details button. Workspace Details The following table summarizes the information available in the Details area. Heading Description Name Displays the name of the currently selected Workspace Protection Lists the Protection type for the select Workspace.
4 Managing Storage Groups and Workspaces Heading Description (Continued) Error Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which an error event is written to the Event Log The User Access area lists all users and user groups and their access privileges. (For information on access privileges, see “Managing Workspace Access Privileges” on page 93.) The following table summarizes the information available in the User Access area.
Managing Workspaces n For more information about entering text in name fields, see “Entering Text” on page 30. If there is already a Workspace with the name entered in the Name text box, an error message tells you to type a new name. 4. (Option) Click the Protection menu and select the available Workspace protection option. n The protection type available for the Workspace depends upon the protection type specified for the Storage Group it is assigned to.
4 Managing Storage Groups and Workspaces The new Workspace appears in the Workspaces list. Duplicating Workspaces When you duplicate Workspaces, they inherit the attributes (Storage Group, capacity, and protection status) of the Workspace from which they were created. n The contents of the original Workspace are not duplicated. To duplicate a Workspace: 1. From the Management Console home page, do one of the following: t Click Workspaces in the ISIS Setup icon, located in the System section.
Managing Workspaces Renaming Workspaces You can rename a Workspace at any time, even when it is being used by client workstations and mapped to a local drive or by letterless mapping (to a Universal Naming Convention path) on the client system. The only effect on users is that the Workspace name will be different the next time they need to access it. To rename a Workspace: 1.
4 Managing Storage Groups and Workspaces To enable protection for a Workspace: 1. From the Management Console home page, do one of the following: t Click Workspaces in the ISIS Setup icon, located in the System section. t Click Workspaces in the pop up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, click the Workspace you want to protect. 3. If the Details area is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name.
Managing Workspaces To adjust the size of a Workspace: 1. From the Management Console home page, do one of the following: t Click Workspaces in the ISIS Setup icon, located in the System section. t Click Workspaces in the pop up navigation menu. The Workspaces tool opens. 2. In the Workspaces list, select a Workspace. 3. Do one of the following: t Click the handle of the Workspaces Size graph, and drag it to resize the graphical display.
4 Managing Storage Groups and Workspaces 3. Select one of the following from the Warning Event Trigger type list: Option Description GB Unused capacity, in gigabytes % Used capacity, in percentage 4. In the value field, type in a value for the used or unused capacity at which you want an event to be written to the Event Log. 5. (Option) Repeat steps 1 through 4 to set an Error event trigger. 6. Click Apply to commit your changes. 7. Click Close to close the Details window.
Managing Workspace Access Privileges Managing Workspace Access Privileges You can set privileges for user and user group access to Workspaces in the Workspaces tool. There are three levels of access available to clients of the network. The following table describes the kinds of access privileges available to users and user groups. Access Level Description Read/Write Workspace can be read and written to. Read Workspace can be read but not written to.
4 Managing Storage Groups and Workspaces • If a client has Read/Write privileges to a Workspace and access privileges are reduced to read, the new privileges apply immediately, without modifying the Workspace. If a file is open for writing, the client retains write privilege to that file until it is closed. • If a client has privileges to a Workspace and those privileges are reduced to None, then the Workspace is unavailable the next time that Workspace is accessed.
Redistributing Data Redistributing Data Redistribution is an operation that ensures all files on a Workspace are balanced evenly across the Storage Elements in the Storage Group to provide optimal file system performance. Data chunks are distributed across multiple Storage Elements to ensure redundancy and protect against data loss.
4 Managing Storage Groups and Workspaces Whenever you perform a redistribution, you should observe the following guidelines: c • When redistributing under load, allow the redistribution to complete before initiating a second redistribution. • System performance can degrade significantly during redistribution in a Storage Group with maximum client count. Reducing the number of clients allows the active clients using the Storage Group to function normally, with successful playback and captures.
Redistributing Data To redistribute Workspaces manually: 1. From the Management Console home page, do one of the following: t Click Workspaces in the ISIS Setup icon, located in the System section. t Click Workspaces in the pop up navigation menu. The Workspaces tool opens. 2. Select the Workspaces whose files you want to redistribute. When undertaking a full redistribution, select all Workspaces. 3. Click the Full Redistribution button. A confirmation message box opens. 4. Click OK.
4 Managing Storage Groups and Workspaces To suspend a redistribution: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 17.) 2. Click the Workspaces icon from the System Area. The Workspaces tool opens. 3. Select the Workspace whose files are currently being redistributed. 4. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 5. Select Suspend Redistribution. 6. Click Send.
5 Managing Client Accounts Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS media network: users, groups, and devices. When you create client accounts, you set basic client information, such as names and passwords.
5 Managing Client Accounts q w e r t y q Action button toolbar—Perform actions on selected users area—Detailed information on the selected users; see “Viewing User Details” on w Details page 101, and “User Details” on page 101 e User list—Lists all users and related information; see “User List” on page 101 membership—Displays information about the group membership for the selected user; r Group see “Creating User Accounts” on page 102 and “Modifying User Accounts” on page 105 t Display” on page 27
Managing User Accounts User List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
5 Managing Client Accounts Panel Heading Description (Continued) Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing User Accounts n Users must have access to at least one Workspace before they can use the media network. To create a user account: 1. From the Management Console home page, do one of the following: t Click the Users icon, located in the System section. t Click Users in the pop up navigation menu. The Users tool opens. 2. Click the New button. The Create User dialog box opens. 3. Set the user options.
5 Managing Client Accounts By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 93.) t Click the Read/Write button to set both read and write Workspace access for the user. The Workspace Access list updates to show the user access privileges for the selected Workspace. 6.
Managing User Accounts Modifying User Accounts You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account. You can modify a User account at any time, even when it is being actively used in your work environment.
5 Managing Client Accounts 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client. t Click the Read/Write button to set both read and write Workspace access for the client. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 93 and “Setting Workspace Access Privileges” on page 94. 5.
Managing Group Accounts To remove a user by disabling the user account: 1. Ensure that the client account to be removed is not currently active. 2. From the Users list, select the client account you want to disable. 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details area displays information about the selected client. 4. Select the “disable user” check box. 5.
5 Managing Client Accounts q w e r t y q Action button toolbar—Perform actions on selected groups area—Detailed information on the selected group; see “Viewing Group Details” on w Details page 109, and “Group Details” on page 109 e Groups list—Lists all users and related information; see “User List” on page 101 membership area—Displays information about the membership for the selected group; see r User “Creating Group Accounts” on page 109 and “Modifying Group Accounts” on page 111 t Display” on pa
Managing Group Accounts Viewing Group Details The Details area displays all information for the currently selected group. To view information about a group: t In the Group list, click to select a group. The Groups tool displays all the information for the selected group. If the Details area is not visible, click the Details button. Group Details The following table summarizes the information available in the Details area.
5 Managing Client Accounts 3. Type a group name in the Name text box. If there is already a group with the name entered in the Name text box, an error message tells you to type a new name. 4. (Option) In the User Membership list, select a user and click the Member button to make the user a member in the group. Users can belong to no more than 16 groups. By default, new users are listed as “Nonmember” in the Type category for each group. As a result, the Nonmember button is inactive until membership is set.
Managing Group Accounts Modifying Group Accounts You can rename a Group account, change user membership, and modify Workspace access. You can modify a client account at any time, even when it is being actively used in your work environment. To modify a Group account: 1. From the Groups list, do one of the following: t Select the Group account you want to modify, and click the Details button. t Double-click the Group name. The Details area displays information about the selected Group account. 2.
5 Managing Client Accounts Deleting Group Accounts You can use the ISIS Management Console to delete any Group account. To delete a Group account: 1. Ensure that the Group account to be deleted is not currently active. 2. From the Groups list, select the Group account you want to delete. 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the Group. 4. Click OK.
Managing LDAP Accounts Opening the Account Synchronizer You can use the Avid LDAP/ISIS Account Synchronizer to configure LDAP connections. If you have not previously configured a connection, you must enter the connection name and other information specific to the particular LDAP server. n All connection information is stored locally for the connecting user’s account. If you try to connect from a different workstation and/or as another user, you have to re-enter the ISIS and LDAP login information.
5 Managing Client Accounts n The Host name, port number, and user name fields will be pre-populated with values from the current Management Console session. You might have to modify these values if you are connecting to a different ISIS Server. The Connect to LDAP Server dialog box opens. 3. Type the following information in the appropriate text boxes: c 114 Field Value LDAP Server Connection The name of the LDAP server connection configuration. It can be any value.
Managing LDAP Accounts 4. Click Connect. The LDAP Group Filter window opens. 5. Select the groups to be synchronized. n Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. You can synchronize up to ten groups at a time.
5 Managing Client Accounts Using the Account Synchronizer You use the Account Synchronizer to search the LDAP user accounts, synchronize (reconcile) user accounts by adding or removing users from the ISIS users list, generate a report of the account actions, and view a history of the accounts. You can also modify the display of the Account Synchronizer to filter out unneeded account information. n All LDAP reconciliation session data, such as reports and history, are stored in the local user’s account.
Managing LDAP Accounts To modify the display in the Account Synchronizer: 1. Open the Avid LDAP/ISIS Account Synchronizer (see “Using the Account Synchronizer” on page 116). 2. Click a column heading to sort the contents of the column alphabetically. Click the heading again to reverse the sort. 3. Select a row and click the Clear Selected button to remove the row from the Group list. Ctrl+click (Windows) or Cmd+click (Macintosh) or Shift+click to select multiple rows. 4.
5 Managing Client Accounts - To override the default action, click the check box in the “Reconciliation Action” column to deselect it. 3. Click Close to close the window and return to the main window. 4. Click the Reconcile button to perform the modified reconciliation actions. The LDAP Sync Tool performs the reconciliation actions, then displays the updated groups status in the main window. To update Avid ISIS with additional LDAP account information: 1. Click the Search button.
Managing LDAP Accounts 4. (Option) To view the current reconciliation status of a group, click the button in the Reconciliation Details column for the appropriate group. The Descriptive name window opens and displays the user names of all members of the group, as well as the action to be taken. - n Click the “Show All” check box to show all users, including those which are already reconciled.
5 Managing Client Accounts 8. (Option) To override the default action, click the check box in the “Reconciliation Action” column to deselect it. 9. Click Yes. The LDAP Sync Tool performs the requested actions. The main window displays the synchronization changes. To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected.
Managing LDAP Accounts To view and/or print the History log: 1. Click the History button. The History Log window opens. 2. (Option) To print the History Log, click the Print button. The Print dialog opens. 3. (Option) To clear the History Log, click the Clear History button. The History Log is cleared. 4. To close the History Log window, click the Close Window button. To exit the LDAP Sync Tool 1.
5 Managing Client Accounts n You are disconnected from the ISIS or LDAP servers if their respective session timeout periods are exceeded. Connected to server Disconnected from server Connect to Server button Disconnect from Server button To connect to the LDAP server: 1. Click the “Connect to server” button next to the LDAP server connection status icon. The Connect to LDAP Server window opens. 2. Enter your password into the Password text box and click Connect.
Managing Device Accounts The following happens: - The LDAP Sync Tool connects to the ISIS server. - The Connection status icon changes to green (connected). - The ISIS Connect/disconnect button changes to Disconnect from server (pause icon). To disconnect from ISIS server: 1. Click the “Disconnect from server” button next to the ISIS server connection status icon. The LDAP Sync Tool disconnects from ISIS server, and a confirmation dialog opens. 2. Click OK.
5 Managing Client Accounts q Action button toolbar—Perform actions on selected client devices area—Detailed information on the selected client devices; see “Viewing Device Details” w Details on page 124, and “Device Details” on page 125 e Devices list—Lists all client devices and related information; see “Devices List” on page 124 area—Filter the user list display based on conditions you configure; see “Filtering the r Filter Display” on page 27 n If you select the Force Manual Device Creation option in
Managing Device Accounts Device Details The following table summarizes the information available in the Details area. Heading Description Name Lists the device name Bandwidth (MB/sec) Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
5 Managing Client Accounts Modifying Device Accounts You can rename a Device account, change the allocated bandwidth, bandwidth mode, and Device description. You can modify a Device account at any time, even when it is being actively used in your work environment. To modify a client account: 1. From the Devices list, select the Device account you want to modify, and do one of the following: t Click the Details button. t Double-click the client name.
Managing Device Accounts Deleting Device Accounts You can use the ISIS Management Console to delete any Device account. c If you delete the Device account, its connection to the System Director is broken immediately and any mounted Workspaces are unmounted as soon as they are accessed. To delete a Device account: 1. Ensure that the client account to be deleted is not currently active. 2. From the Devices list, select the Device account you want to delete. 3. Click the Delete button.
6 Managing Connections This section describes how to use the Bandwidth Tool to monitor bandwidth usage in the Avid ISIS media network. You can also use the Bandwidth Tool to remove individual components from the network. For more information, see the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status Monitoring Client Bandwidth The Bandwidth Tool allows you to monitor system usage, including total system bandwidth use and bandwidth consumption of each connected system.
Monitoring Client Bandwidth bandwidth read and write graphs—Graphic display of device read (green) and write r Device (red) bandwidth; see “Bandwidth List” on page 129 The System Read Bandwidth and System Write Bandwidth rows in the Bandwidth Tool show total system read bandwidth (green bar) and total system write bandwidth (red bar) in megabytes per second (MB/s).
6 Managing Connections n Heading Description (Continued) Bandwidth For the listed system components, graphical display of bandwidth usage: • Read (green bar) • Write (red bar) You can sort the information in the Bandwidth Monitor list by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 26.
Monitoring System Connection Status Monitoring System Connection Status The Connection Status tool allows you to view the status of all components connected to the network. You can also use the Connection Status tool to disconnect components from the system. n Some clients might not be able to connect to the media network if the combined bandwidth requirement of connected components equals the system limit for bandwidth use.
6 Managing Connections Connection Status Information The Connection Status dialog box lists information about all components — both active and inactive — that comprise the media network. The following table describes the information displayed in the dialog box.
Monitoring Reservations To remove a component from the media network: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Avid ISIS Management Console” on page 17.) 2. Click Connection Status in the Connections icon from the Hardware area. The Connection Status tool opens. 3. Select a component from the Component list. 4. Click the Disconnect button. A dialog box opens asking you to confirm the action. 5. Click Yes.
6 Managing Connections q Action button toolbar—Perform actions on selected client reservations reservations list—List clients with reservations and related information; see “Reservations w Information” on page 134 Reservations Information The Reservations tool lists information about all reservations obtained by connected clients.
7 System Monitoring and Diagnostics Avid ISIS Management Console provides tools for logging, monitoring, and system diagnostics. Logging The Logging window provides a complete view of the logs of a network, including active Storage Elements, System Directors, and clients. You can filter the log reports to display messages about the network, the Avid ISIS file system, or security information. This provides you with system snapshot that you can use to view error and status messages.
7 System Monitoring and Diagnostics 2. Do one of the following: t Click View to view the Administration logs. t Click Download to download the Administration logs in Comma Separated Values (CSV) format. 3. (Option) To filter the log entries in the View Administration logs window, do the following: a. Type the appropriate keyword in a Filter text box. b. Press the Enter key. To view all log entries, clear the text box and press the Enter key. 4.
Using Avid ISIS Snapshot Tool - Application - Security 3. Click View. The selected log displays in the Logs area. Clearing System Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Click the Clear button. 2. Click OK. The event log for the selected category is cleared, and logging is reset to start recording new events.
7 System Monitoring and Diagnostics Category Description (Continued) System Director Status Summarizes the information on the System Director Status tab of the System Director Control Panel (for more information, see “Monitoring System Director Status” on page 176) System Director Metadata Summarizes the information on the Metadata Status tab of the System Director Control Panel (for more information, see “Monitoring MetaData Status” on page 178) Failover Settings Summarizes the information on the S
Using Avid ISIS Snapshot Tool The Snapshot tool creates a snapshot and displays the information in the ISIS Snapshot window. To delete the current snapshot: 1. Click the Delete link corresponding to the snapshot you want to delete. A confirmation dialog window opens. 2. Click OK to confirm the deletion. The Snapshot tool deletes the selected snapshot. To delete all snapshots: 1. Click the Delete All link. A confirmation dialog window opens. 2. Click OK to confirm the deletion.
7 System Monitoring and Diagnostics The ISIS Snapshots tool opens. 2. Click Archive Snapshots. A confirmation dialog window opens. 3. Click OK to confirm building a new archive from all current snapshots. The Snapshot tool creates an archive and lists it in the Archives area. To delete a snapshot archive: 1. Locate the archive you want to delete, and then click Delete. A confirmation dialog window opens. 2. Click OK to confirm the deletion. The Snapshot tool deletes the selected archive.
Viewing System Director Status To create a new profile: t Click Create Profile. The new profile displays in the Profiles window. To delete a profile from the Profile window: 1. Click Delete in the row containing the profile you want to view. A confirmation dialog window opens. 2. Click OK. To delete all Profiles: 1. Click Delete All. A confirmation dialog window opens. 2. Click OK.
7 System Monitoring and Diagnostics Category Heading Description (Continued) Licensed clients connected Metadata create time Interface 0 Interface 1 Metadata Metadata Loaded Memory Partition Event Log Status Metadata Verified Metadata Saved Failover Metadata Saving to File To view System Director Status: 1. From the Management Console home page, do one of the following: t Click System Director Status in the Diagnostics icon, located in the Advanced section.
System Information System Information You can use the System Information tool to view basic information about your system and your network. You cannot edit the information displayed in the System Information window.
7 System Monitoring and Diagnostics Network Information You can use the Network Information tool to view basic information about your network. You cannot edit the information displayed in the Network Information window. To view Network Information: 1. From the Management Console home page, do one of the following: t Click Network Information in the Diagnostics icon, located in the Advanced section. t Click Logging in the Advanced section, then click Network Information in the Diagnostics page.
ISIS Toolbox ISIS Toolbox Avid ISIS Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all your ISIS hardware. Avid ISB Connection Analyzer Tool The ISB Connection Analyzer provides a quick look at the connection status of all Storage Elements in the media network.
7 System Monitoring and Diagnostics Color Label Status (Continued) Yellow ISB Failed Microserver failure — Failure in the request from the Agent to the ISB for session information — for example, a failed resulting from the ISB not running or the ISB not servicing the request before it timed out. Do not replace the ISB without additional analysis. To open the Connection Analyzer and test the connection status of Storage Elements: 1.
ISIS Toolbox Avid ISIS Log Aggregator Tool The Avid ISIS Log Aggregator tool allows you to collect a full set of the event logs and system statistics of a network, including active Storage Elements, Avid ISIS Switch Blades, and the System Director. You can select which information — from the network, the System Director software, Storage Elements, and switches — you want to collect in the log reports. This provides you with a system record that you can use to view error and status messages.
7 System Monitoring and Diagnostics Using the Avid ISIS Log Aggregator Tool The Log Aggregator lists all components of the media network in a tree view. You can select events to log in two ways: n • You can view events for all components in the media network by selecting all active Avid ISIS systems in the Selection area (the highest level in the tree view).
ISIS Toolbox t Select all active Avid ISIS systems to view events from all components in the media network. t Select one or more components to view events from specific System Directors, Storage Elements, and clients attached to the network. 3. Click the Configure button. The Aggregation Options dialog box opens. 4.
7 System Monitoring and Diagnostics Option Description Storage Element Aggregation Options Types of Storage Element statistics or logs Switch Blade Aggregation Options Types of Storage Element statistics or logs Archive Options Create a compressed archive file (UnityISISLogs__date-time) and whether to delete the fetched files after archive creation; the file is saved to the directory specified in the Target Directory text field in the Log Aggregator window Resource use Adjust the slider to maximiz
ISIS Toolbox Disk Analyzer Tool The Avid ISIS Disk Analyzer runs basic disk performance tests on your Storage Elements. The tests include the following, which you can run in either Sequential or in Random access mode: • Read test • Write test • Read/Write test • Erase test You can also use the Disk Analyzer to collect statistics on the status of Storage Elements and network use, including statistics generated by Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.
7 System Monitoring and Diagnostics For information on running performance tests with the Disk Analyzer, see the following topics: • “Opening the Disk Analyzer Tool” on page 152 • “Updating the Disk Analyzer Tool Display” on page 152 • “Running Disk Analyzer Tool Tests” on page 152 • “Saving Disk Analyzer Test Results” on page 154 Opening the Disk Analyzer Tool To open the Disk Analyzer tool: 1.
ISIS Toolbox t Select one or more Storage Elements to test specific components in the network. 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run.
7 System Monitoring and Diagnostics Results of the test display in the Results area. Saving Disk Analyzer Test Results You can save the results of the Disk Analyzer tests to your local system. The test results are saved in comma separated value (CSV) format. To save the results of the Disk Analyzer tests: 1. Click the Save Results button. The Save Results window opens. 2. Browse to the location on your local system where you want to save the test results and click Save.
ISIS Toolbox To retrieve and save switch error messages: 1. Open the ISIS Management Console (see “Opening the Avid ISIS Management Console” on page 17). The Avid ISIS Home page opens. 2. Click the ISIS Toolbox icon from the Tools area. If any Web site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your system administrator. The Avid ISIS Toolbox opens. 3. Click Switch Manager in the Table of Contents pane.
7 System Monitoring and Diagnostics If any Web site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your system administrator. The Avid ISIS Toolbox opens. 3. Click Switch Manager in the Table of Contents pane. The Switch Manager window opens. 4. In the Switches area, do one of the following: t Select Avid ISIS Systems to reset error counts from all active switches in the media network.
Using the Avid ISIS System Monitor Tool w e q r t The System Monitor tool also provides information about the physical location of each component. For example, the tool shows the chassis ID of each blade so that it can indicate the location of a malfunctioning blade within a chassis.
7 System Monitoring and Diagnostics r System panel—Presents system hardware components in a graphical display t Legend panel—displays summary of all status messages Accessing the Avid ISIS System Monitor Tool To open the System Monitor tool: 1. Open the ISIS Management Console (see “Opening the Avid ISIS Management Console” on page 17). 2. Click the Monitoring Tool icon from the Tools area. 3. If any security warnings open, click Yes to accept the certificate.
Using the Avid ISIS System Monitor Tool The new rack is added to your configuration and displays in the Racks list in the left hand pane of the Configuration dialog box. 4. (Option) Repeat this procedure to add additional racks. To rename a rack: 1. Click to select the Rack you want to rename from the Racks list. 2. Click the Rename button. The Rename Rack dialog box opens. 3. Type in the new Rack name and click OK. The Rack name is changed. To add one or more Engines to a rack: 1.
7 System Monitoring and Diagnostics To rearrange the placement of a chassis displayed in the Rack tab: 1. Click to select the chassis you want to move. A yellow frame highlights the active chassis. 2. Drag and drop the chassis to a new location in the System Monitor window. A red insertion line appears when the chassis is moved to an appropriate position.
Using the Avid ISIS System Monitor Tool 3. (Option) To view the other panel of the rack (either front or back), do one of the following: t Click the Rotate Rack View button to view the back panel of the rack. t Right-click a component, and select Rotate Rack View. The System Monitor tool displays the other panel of the selected rack. You can use the Rotate Rack View button to switch between back and front views. 4.
7 System Monitoring and Diagnostics To detach a rack tab: t Click the Maximize button on the rack tab you want to display in a separate window. To return a detached rack tab to the main System Monitor window: t Close the detached rack tab window. The tab will be restored to the main System Monitor window. To close a rack tab: t Click the close button on the rack tab you want to close.
Using the Avid ISIS System Monitor Tool Symbol Name Description Info Indicates one or more information messages are available for the element. To see the System view: 1. Open the System Monitor tool (see “Accessing the Avid ISIS System Monitor Tool” on page 158). 2. Click the System View button. Using Status Details View In Status Details view, you can view comprehensive status details of each component in your configuration.
7 System Monitoring and Diagnostics Status Indicators The Status Details view displays the following status information. You can toggle between front and back views to see the status of Storage Elements, switches, and power supplies. n Not all status indicators are available for each component.
Using the Avid ISIS System Monitor Tool Using Blade Identification View In Blade Identification view, you can view the names of each Storage Element in your configuration. To see the Blade Identification view: t Click the Blades ID View button. Using Temperatures View In Temperatures view, you can view the temperature status of each Storage Element in your configuration.
7 System Monitoring and Diagnostics Configuring SNMP Traps SNMP (Simple Network Management Protocol) is used for communicating configuration information and alerts between devices on a network. • The Agent is a software component running on the system director that can translate system events into SNMP-compatible information and broadcast them to the network.
Configuring SNMP Traps The SNMP Service Properties window opens. 3. Click the Agent tab. 4. (Option) Enter SNMP Contact and Location information in the Contact and Location fields. This information can be helpful in large or complex network environments. Field name Description Contact Free text, up to 255 characters, containing ISIS Administrator information such as name, email, phone number, etc.
7 System Monitoring and Diagnostics To configure community names and trap destinations: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2. From the Services list, double-click SNMP Service. The SNMP Service Properties window opens. 3. Click the Traps tab. 4.
Configuring SNMP Traps Configuring Windows SNMP Agent Security You need to define the SNMP groups that can access information on the system director and what access rights each group has. To configure SNMP Agent security: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2.
7 System Monitoring and Diagnostics Option Description READ CREATE The Agent allows management applications in the community to add entries in its SNMP tables. d. Click Add. The community name is added to the “Accepted community names” list. e. Repeat steps a through d for each community you have configured. 6. Select one of the following options: t Accept SNMP packets from any host—the Agent will process SNMP requests from all hosts in the “Accepted community names” list.
Agent Configuration Tools Enabling the Windows SNMP Service Once you have completed the Windows SNMP Service configuration, you can start the Windows SNMP service. To start the Windows SNMP service: 1. Open the Windows Services control panel if it is not already open: a. From the System Director desktop, click Start > Run… The Windows Run dialog appears. b. Type services.msc in the text field and click OK. The Windows Services control panel opens. 2. From the Services list, double-click SNMP Service.
A Avid ISIS 7000 System Director Control Panel The System Director Control Panel provides low-level, performance-monitoring functions.
Tab Buttons Configuration Description (Continued) The Configuration tab of the System Director Control Panel allows you to start and stop the System Director, to set general and failover parameters, and to open the System Director Viewer. Start/Stop Server These buttons start and stop the System Director windows service. Create New Active… Creates a new, empty file system on the active System Director. Create New Standby… Creates a new, empty file system on the standby System Director.
A Avid ISIS 7000 System Director Control Panel Tab Buttons Advanced Settings Description (Continued) The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten. You can also dump the System Director’s metadata to a text file. Reset Administrator Password Resets the System Director administrator's password. Dump Metadata Writes all metadata information to a text file.
Starting and Stopping the System Director Service To stop the System Director service: 1. From the System Director control panel do one of the following: t Click Stop System Director in the System Director Status tab. t Click Stop Server in the Configuration tab. A dialog box opens, prompting you to confirm that you really want to stop the System Director. 2. Click OK. The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata.
A Avid ISIS 7000 System Director Control Panel Monitoring System Director Status The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, reset the event log, and change the bandwidth display scale. Understanding Performance Indicators The System Director Status tab provides several indicators of system activity and performance.
Monitoring System Director Status Status Indicators When no problems are detected in the media network, a green indicator is displayed with the following messages: n • System Director is running • Active Mode • Both paths are up • No warning events logged • Replicated If your network does not use a failover configuration, a blue indicator is displayed next to the message, “Redundant operation is not enabled.” If the indicator is yellow or red, the message changes.
A Avid ISIS 7000 System Director Control Panel Opening the System Director Viewer Installed on the System Director, the System Director Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Monitoring MetaData Status MetaData is saved to different drives in the Storage Element every 20 seconds. If the metadata ever needs to be recovered, the last saved version is retrieved automatically by the System Director. If that is the Storage Element that has failed, then the previous saved version is retrieved from another Storage Element. The Metadata Status box shows when the metadata was last verified, saved, and replicated. A green indicator means no problem has been detected.
A Avid ISIS 7000 System Director Control Panel To write the contents of metadata to a text file in the System Director directory: 1. Click the Advanced Settings tab. 2. Click Dump Metadata. A text file called PartitionDump.txt is created in the System Director’s data directory: 32-bit: D:\Program Files\Avid Technology\AvidUnityISISSystemDirector\ 64-bit: D:\Program Files\Avid Technology\AvidUnityISISSystemDirector64Bit n This should be used only as a diagnostic aid.
Configuring System Director Settings c Inappropriate configuration of the settings described in this section could result in degraded system performance. Contact Avid Customer Support before attempting to change General Configuration Options. To change the virtual System Director name: 1. Click the General Configuration button. The General Configuration Options dialog box opens. 2. Type a name for the System Director in the Virtual System Director Name text box.
A Avid ISIS 7000 System Director Control Panel Working with File System Operations The Major File System Operations area of the Control Panel allows you to create active and standby partitions, as well as to reconfigure existing file systems. You can also use the Control Panel to delete file systems. c Deleting the file system erases all data stored on the System Director. For information on creating active and standby partitions, see the Avid ISIS 7000 Setup Guide.
Managing Active Clients Creating or Re-creating a New File System You might need to create or re-create a file system under one of the following circumstances: • You are setting up a System Director for the first time • You are adding a second System Director • You are upgrading your System Director hardware • You are deleting and re-creating the System Director file system to recover from an error For more information about creating, deleting and re-creating file systems on the System Director, se
A Avid ISIS 7000 System Director Control Panel Heading Description Name Lists the name of the client. ID Lists an internal numeric identifier used by the System Director to represent each client that has a Workspace mounted. These identifiers are assigned when a client first contacts the System Director and remain valid until the client unmounts all Workspaces. Type Lists the client type (Admin, Client, or StorageElement). OS Lists the operating system on the client.
B Avid ISIS 7000 Storage Blade Agent You can view detailed information about all Storage Elements and all chassis switches connected to the media network by using the Avid ISIS Agents. The Agents run as a Web service on the Storage Elements — ISIS Storage Blades (ISB) — and on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
B Avid ISIS 7000 Storage Blade Agent e w q r The Agent is divided into the following areas: q Command menu—Contains the options used for basic management functions. can access different Command functions by clicking the tabs at the top of the Agent w Tabs—You tool. The System tab is selected by default. e Logout link display area—Displays information about your network and allows you to configure r Main components.
Understanding the Agent Interface The Show Version Information option Displays current software version of the component. The following table summarizes the information available in the System tab for Storage Blades. Menu Option Description System Status Displays a snapshot view of the status of Storage Blades. Versioning Show Version Information Displays current software version of the Storage Blade.
B Avid ISIS 7000 Storage Blade Agent Tools Tab The Tools tab provides you with network tools and component utilities that generate basic information on network functioning and low-level information on Storage Elements and switches. These tools are used primarily by Avid Customer Support to diagnose problems with components of the media network. The Tools tab for Storage Elements provides access to the Console Viewer. For information on the Console Viewer, see “Using the Log Viewer Tool” on page 190.
Understanding the Agent Interface Logging Tab The Logging tab provides a complete view of the logs of active Storage Elements and switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
B Avid ISIS 7000 Storage Blade Agent Advanced Tab The Advanced tab contains configuration utilities, installation logs, and diagnostic tools used by Avid Customer Support personnel used to troubleshoot problems with the media network. You can also use the Advanced tab to set the integrated switches back to the factory defaults. This might be necessary to reset the IP addresses of system components if your Avid ISIS system experiences network communication problems.
Storage Element Logging To monitor event information about Storage Elements: 1. Click the Tools tab, and then click Console viewer in the Storage Element Tools section. If any Web site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your media network, see your system administrator. The Log Viewer tool opens. 2.
B Avid ISIS 7000 Storage Blade Agent For more information on the Logging tab, see the following topics: • Using Agent Logging • Viewing Agent Event Logs • Clearing Agent Event Logs Using Agent Logging You can use the Logging tab to view event logs and to clear existing logs.The Logging tab contains two sections: • n Options area: the left area allows you to select specific logging options to display and to perform administrative tasks relating to the Agent logs.
Storage Element Logging Clearing Agent Event Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Open the Agent. (For information on opening the Agent, see “Avid ISIS 7000 Storage Blade Agent” on page 185.) 2. Click the Logging tab. The Logging window opens. 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK.
B Avid ISIS 7000 Storage Blade Agent 2. Locate the log you want to view, and click Download. The Agent tool downloads the log to the specified directory on your local system. n Depending on your browser configuration, the log file might display in the browser window automatically. 3. Open the log file in a text editor (for example, in Notepad). To delete a saved log: 1. Select Storage Element > View available logs. The Logs area displays a list of all available logs. 2.
C Avid ISIS Switch Blade Agent You can view detailed information about all chassis switches connected to the media network by using the Avid ISIS Switch Blade Agents. The Agents run as a Web service on the on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
C Avid ISIS Switch Blade Agent The following figure illustrates the Avid ISIS Switch Blade Agent with the System tab selected. e w q r The Agent is divided into the following areas: q Command menu—Contains the options used for basic management functions. can access different Command functions by clicking the tabs at the top of the Agent w Tabs—You tool. The System tab is selected by default.
Understanding the Agent Interface When you access Switch Blade Agents and submit a request for an action — for example, when you change the level of detail for chassis logs — a message tells you that the request was successfully or unsuccessfully submitted, and the progress of the request is reported to the Main display area. System Tab The System tab allows you to view configuration information for chassis switches. The System tab lists general information about component status, version, and usage.
C Avid ISIS Switch Blade Agent the bandwidth capability and to create resilient and redundant links. Link aggregation also provides load-balancing where the processing and communications activity is distributed across several links so that no single link is overwhelmed. c Link aggregation is configured during setup and installation of your Avid ISIS media network. Changing the configuration can disrupt all link aggregation for your network and degrade system performance.
Understanding the Agent Interface Menu Option Description (Continued) 10 Gb Link Aggregation View current settings Displays the current configuration used for link aggregation, including the link type and the chassis port map Create new group Allows you to define a new link aggregation group. Link aggregation is configured during setup and installation of your Avid ISIS 7000 media network. Changing the configuration can disrupt all link aggregation for your network and degrade system performance.
C Avid ISIS Switch Blade Agent Type Port Status Port Errors: Description (Continued) • View by chip • View by function • View by chip • • Displays information about port status grouped either by chip (matching the physical location of the port on the switch) or by function (for example, stacking ports or external client ports) Lists port errors grouped either by chip (matching the physical location of the port on the switch) or by View by function function (for example, stacking ports or extern
Understanding the Agent Interface The following table describes the tools available on the Logging tab for switches: Tool System Description Entries to view Specifies the number of entries to view. Specify 0 to view all entries. Log to view Selects the log to view. Log to clear Selects the log to clear. Kernel Ring Buffer The Kernel Ring Buffer displays logs maintained by the Linux kernel. These logs are used by Avid Customer Support.
C Avid ISIS Switch Blade Agent Tool Description (Continued) Management port configuration Change the network settings for the Switch Blade management port. Access configuration Set local or remote access to the switch. Local Driver Diagnostics Runs local switch driver diagnostic tests and display the results. Switch Infrastructure Diagnostics Run system level diagnostic tests; for more information, see “Switch Infrastructure Diagnostics” on page 205.
Setting Chassis Time Setting Chassis Time You can set the time for all Storage Elements connected to your chassis switch by using the Switch Blade Agent. You can also use a Network Time Protocol (NTP) server to establish the time for your system. Setting chassis time synchronizes the time for all Storage Elements and, in systems with multiple chassis, on all switches. n Only make changes to the settings listed in this procedure.
C Avid ISIS Switch Blade Agent t To set the time for a chassis manually, type the date and time in the Date and Time text boxes, and then select a time zone from the Time Zone menu. 5. Click the Submit button. Resetting an Avid ISIS Engine to Factory Defaults You can set the integrated switches back to the factory defaults. Resetting your configuration, including resetting the IP addresses of system components if your Avid ISIS system, can help correct some network communication problems.
Switch Infrastructure Diagnostics Switch Infrastructure Diagnostics Avid ISIS supports system level diagnostics for every Avid ISIS switch from one location. The diagnostics organize results and provides a report of problems with the switch. The Switch Diagnostics test does not fix diagnosed problems; instead, it looks for problems and provides clues as to the root cause.
C Avid ISIS Switch Blade Agent n If Diagnostics is run immediately after connecting two switches together, then those switches might still be going through the normal state machine process and might not yet be reconciled. So, if Diagnostics is reporting an error in the State Machine Test, and the two switches were just connected, try waiting about 5 minutes and run Diagnostics again. If there are problems reported in the State Machine Test, there could be a few reasons for this.
Switch Infrastructure Diagnostics Performance Link Aggregation Configuration This test checks that Link Aggregation Configuration information is consistent among different processes in the switch. If there is a problem reported here, try configuring link aggregation again through the switch Agent web page. Each port that is a member of a link aggregation group will also be checked to make sure that the link is up. Link Aggregation Load Balancing This test is marked informational.
C Avid ISIS Switch Blade Agent Counters Counters and Registers When reviewing this data, it is important to keep in mind the last time these values were reset. Counters and incrementing Register values get reset every time the switch reboots or Diagnostics is run. n Some Register values under the “Registers” column cannot be cleared by Switch Diagnostics. These values can only be reset by performing a reboot of the switch.
Switch Infrastructure Diagnostics Ping Storage Blades If a Storage Blade is not reachable by ping, make sure that the Storage Blade is not pulled out of its slot. If the Storage Blade looks to be seated, try reseating it. If the Storage Blade is still unreachable, try moving it to a different slot. If the LED lights up on the Storage Blade, then also check the Intermittent Link test for a possible intermittent link, and Counters and Registers for error statistics.
C Avid ISIS Switch Blade Agent Link Status Whenever possible, Switch Diagnostics will try to alert the user to ports that are down if it is expected that these ports are in use. All Storage Blades and all ports that are members of Link Aggregation groups are expected to have link. If they do not, they will be flagged within Switch Diagnostics as suspect. See Port Link Information for status on other ports. Port Speeds By default, client ports will not negotiate to any speed except 1000Mbps.
Switch Infrastructure Diagnostics Advanced Unicast Bitmaps This information can indicate if there are errors with the way traffic is mapped to stack ports. Avid Personnel will review this information. Environment Installation Errors Switch Diagnostics will indicate if there were any installation failures reported on the switches. If an installation failure is reported, then navigate to the Agent page on the switch reporting the failure and investigate the installation logs.
C Avid ISIS Switch Blade Agent 5. Click Run diagnostics. A progress bar appears as the diagnostics run. When the results are available, they are displayed in results window in table format. Each component is displayed in a separate row. 6. Click “View the Switch Diagnostics Results Summary Page.” The Switch Diagnostics Results Summary window opens. 7.
Switch Blade Logging The results are displayed in these colors: Green Passed Yellow Warning. There is not enough information to confirm that the switch is in an error state; however, the test diagnostics has flagged a situation that might need attention. Double-click the warning text to display a list of possible reasons for the warning. For example, if a Storage Blade is pulled out, the ping test provides a warning result to inform you that the ping test failed.
C Avid ISIS Switch Blade Agent Using Agent Logging You can use the Logging tab to view event logs and to clear existing logs.The Logging tab contains two sections: • n Options area: the left area allows you to select specific logging options to display and to perform administrative tasks relating to the Agent logs. The Kernel Ring Buffer displays logs maintained by the Linux kernel. These logs are used by Avid Customer Support.
Switch Blade Logging Clearing Agent Event Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Open the Agent. (For information on opening the Agent, see “Avid ISIS Switch Blade Agent” on page 195.) 2. Click the Logging tab. The Logging window opens. 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK.
C Avid ISIS Switch Blade Agent Viewing and Deleting Saved Logs To view a saved log: 1. Select “View available logs” from the Storage Element area. The Logs area displays a list of all available logs. 2. Locate the log you want to view, and click Download. The Agent tool downloads the log to the specified directory on your local system. n Depending on your browser configuration, the log file might display in the browser window automatically. 3.
D Avid ISIS E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
D Avid ISIS E-mail Notification List 218 Subcode Severity Message (Continued) ISIS General Error ISIS chassis SN %s : Power supply < %d > not present ISIS General Error ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error < %s > has reached the config depth critical threshold ISIS General Error < %s > scheduled for full rebuild.
Subcode Severity Message (Continued) Storage Blade General Information "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Reconnected" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disks under test" Storage Blade General Warning "Server %s, SN %s, chassis %s, slot %d: Send unbind because not current member" Storage Blade General Warning "Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection" Storage Blade General
D Avid ISIS E-mail Notification List 220 Subcode Severity Message (Continued) Storage Blade General Error Storage Element remove not scheduled - servers not connected Switch Blade General Information ISIS chassis SN %s : Status reported from switch in slot %d Switch Blade General Information "ISIS chassis SN %s, Switch slot %d : Temp normal" Switch Blade General Error "ISIS chassis SN %s, Switch slot %d : No status reported" Switch Blade General Error "ISIS chassis SN %s, Switch slot %d :
Subcode Severity Message (Continued) System Director Information Reconfiguring because of install file system request System Director Information Updated tiebreaker IP address (%d): %s System Director Information System Director was requested to force clients to log out System Director Information Offline Canceled System Director Information MetaUpgrade: Validated PartitionDump.
D Avid ISIS E-mail Notification List 222 Subcode Severity Message (Continued) System Director Information Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information Metadata conversion from metadata version %d not supported System Director Information Metadata upgrade completed.
Subcode Severity Message (Continued) System Director Error Metadata converter failed to generate export file System Director Error Metadata import failed - file mgr exiting - call AVID support System Director Error Dismount failed.
D Avid ISIS E-mail Notification List 224 Subcode Severity Message (Continued) System Director Error The low priority scheduler seems hung. Shutting down.
Index A Access privileges effective access 93 managing 93, 99 setting 94 user accounts 99, 102, 103, 104, 105 user group accounts 109, 110 Accounts devices 123 user groups 107 user, duplicating 104 users 102 Active Clients tab (System Director Control Panel) 183 Adding device accounts 125 group accounts 109 storage elements 47, 54 storage elements to storage groups 75 user accounts 102 workspaces 86 Administration tool See ISIS Management Console Advanced Settings tab (System Director Control Panel) 181 Ad
Index B opening 131 Console See ISIS Management Console Control Panel See System Director Control Panel Create Device dialog box 125 Create Group dialog box 109 Create Storage Group dialog box 74 Create User dialog box 103 Create Workspace dialog box 86 Creating device accounts 125 group accounts 109 user accounts 102 workspaces 86 Bandwidth aggregate 129 monitoring 128 system 129 Bandwidth list scaling the graph display 130 Bandwidth tool described 128, 129 opening 129 Blade Identification view (System
Index Switch Manager tool 154 Dialog boxes Create Device 125 Create Group 109 Create Storage Group 74 Create User 103 Create Workspace 86 Duplicate User 104 Duplicate Workspace 88 Disabling protection for workspaces 89 Disconnecting components 132 Disk Analyzer tool described 151 disk test options 153 opening 152 running disk tests 152 saving results 154 Storage Element statistics 151 updating display 152 Disk S.M.A.R.T.
Index opening 16 sorting information 26 user interface overview 18 ISIS Management Console Home page 16 ISIS Management Console Tools Administration Logs 135 Agent Configuration 171 Bandwidth 128, 129 Chassis 60 Connection Status 131 External Authentication Interplay Health Monitor 35 ISIS Snapshots 137 Profiler 140 Storage Elements 40 Switch Blades 57 System Logs 136 Users 99 ISIS Snapshots tool 137 ISIS Toolbox opening 152 ISS modules upgrading 59, 64, 65 IXS modules upgrading 59, 64, 65 aggregate logs
Index O Online support 14 opening Disk Analyzer tool 152 ISIS Toolbox 152 Orphaned elements removing 52 P Passwords changing 105, 126 client 99 user 101 Privileges access levels 93 setting user access privilege 94 user access privilege 93, 99, 102, 103, 104, 105 user group access privilege 109, 110 Profiler tool 140 Protection disabling, for workspaces 89 enabling, for workspaces 89 recommendations 82 R Racks viewing back panels 161 viewing in System Monitor tool 160 RAID (Redundant Array of Inexpensive
Index removing 49, 53, 56 removing from storage groups 76 statistics 187, 199 status 45, 48 upgrading 53, 64, 65 Storage Elements tool 71 described 40 Storage Groups RAID 68 Storage groups adding storage elements 75 deleting 79 Details area 71 protection 74 removing storage elements 76 usage guidelines 67 Storage hardware managing 40 Suspending redistribution 97 Switch blades changing date and time 198, 203 resetting to factory defaults 190, 201, 204 upgrading 59, 64, 65 Switch Blades tool described 57 Swi
Index IXS modules 59, 64, 65 storage elements 53, 64, 65 switch blades 59, 64, 65 User Access area 86 User accounts access privilege 93, 99, 102, 103, 104, 105 adding 102 creating 102 deleting 106, 112, 127 duplicating 104 levels of access privilege 93 managing 99 modifying 105, 111, 126 passwords 105, 111, 126 privileges 93, 99, 102, 103, 104, 105 remote user 102 setting access privilege 94 User group accounts access privilege 109, 110 privileges 109, 110 User interface Avid ISIS Agents 185, 195 ISIS Mana
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