Avid® ISIS® 7000 Setup Guide
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Contents Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Software Upgrade . . . . . . . . .
Supported Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Connecting the Engine CX-4 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Removing the Avid Engine Interconnect Cable . . . . . . . . . . . . . . . . . . . . . . . . . 42 10-Gb Link Aggregation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Supported in Link Aggregation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 3 Installing Software and Configuring 10-Gb Link Aggregation . . . . . . . 73 IP Addressing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Configuration Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Loading the Software . . . . . . . . . . . . . . . . . . . . . .
Recovering from Stacking Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Set One Switch Back to Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Rebuilding the Stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Appendix A Avid ISIS 7000 Upgrade Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Health Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix D Avid ISIS Recommended Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 157 Minimum Storage Space Requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Daily Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Weekly Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Monthly Maintenance . . . . . . . . . . . . . . . . . . . . . . . .
Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Korean EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Class A Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Taiwan EMC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Chapter 10 Index . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid® editing workstations. n This document describes the features for all Avid ISIS 7000 shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Symbol or Convention Meaning or Action Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid ISIS installer DVD or USB. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Avid Software and Hardware Install Checklist The following checklists summarizes the major steps for upgrading your software and hardware. These checklists are for experienced administrators that acts as a reminder of the tasks that need to be done in each upgrade. If you are not experienced with Avid ISIS, you should read this entire book first before installing or configuring the Avid ISIS.
The infrastructure is defined as follows: • System Director — System Director software and upgrade Storage Blades (ISBs) and Switch Blades (ISS/ISXs) in the Avid ISIS engines to the v2.1.
Hardware Upgrade Avid ISIS Software Upgrade Complete To be done Install your Avid ISIS software on the System Director, see “Loading the Software” on page 77 and “Software Upgrade” on page 119. Copy your Avid ISIS client installers on your System Director, see “Loading Client Software” on page 87. Upgrade all your ISBs, ISSs, and IXSs. Using the ISIS Management Console, select all the ISBs and click Upgrade Storage Blades and then select all your ISSs and IXSs and click Upgrade Switch Blades.
New System Director and Engine Installation Use the following checklist when setting up an Avid ISIS for the first time: Avid ISIS New Installation Complete To be done Determine Network Address Scheme Configure SD IP Addresses, see “IP Addressing Overview” on page 73.
Switch and ISB Upgrade Utility Avid ISIS New Installation Complete To be done Add Additional engine, see “Adding an Engine” on page 164. Upgrade ISB and ISS, see “Installing Software on the Engines” on page 82. Add Storage Elements, see the Avid ISIS 7000 Administration Guide. Create Storage Groups, see the Avid ISIS 7000 Administration Guide. Create Workspaces, see the Avid ISIS 7000 Administration Guide. Create Users, see the Avid ISIS 7000 Administration Guide.
Recreating a File Systems Deleting and creating a new file system is not common but if it is needed, this checklist provides the order and tasks to be completed. All of the tasks listed in this checklist are described in the Avid ISIS 7000 Administration Guide.
1 Avid ISIS 7000 System Overview The Avid ISIS® system enables multiple clients to capture, play, and edit video and audio media. This chapter provides an overview of the Avid ISIS 7000 system and the basic function of each Avid hardware component within the system. This guide describes how to connect cables between components that create a basic system and then how to connect more than one basic system together to create a larger, redundant system.
1 Avid ISIS 7000 System Overview Product Nomenclature (Continued) Product name Term used and description Avid ISIS client Client, defined as a user’s workstation or server with Avid ISIS client software that allows that system to mount workspaces Avid ISIS storage blade (labeled i500, i1000, i2000) ISIS Storage Blade (ISB) Avid ISIS Integrated Ethernet switch blade ISIS Integrated Switch (ISS) This hot swappable sled is accessible from the front of the ISIS engine and contains two SATA drives.
Hardware Overview and Naming Convention The second generation ISIS switches are branded with an ISX2000 and ISS2000 silk-screen. These switches cannot be mixed in ISIS engines with earlier versions of the switches (labeled ISX1000 and ISS1000). If your ISX and ISS switches are not labeled, consider them the earlier versions. c You cannot mix new switches (labeled ISX2000 and ISS2000) with original switch hardware (labeled ISX1000 and ISS1000).
1 Avid ISIS 7000 System Overview System Director The System Director is 2U in size (see “System Director Front Panel” on page 25) and manages the metadata by storing directory information and file attributes. The System Director does not store the data used by share clients (for example media files), these data files are stored on the ISBs within the engine. n The System Director password is preset to is-admin.
System Director System Director Front Panel The following figure shows the front view and control panel of the System Director. System Director Front View D C E F B G H A DVD/CD-ROM I RAID disk (ID 1) L K J Control panel System disk (ID 0) The following table describes the control panel shown in the previous figure.
1 Avid ISIS 7000 System Overview System Director Rear Connections The following figure shows the rear panel of the System Director and the function of each connection.
Engine Engine The engine contains the ISBs, ISSs, IXSs, power supplies, and an internal midplane. The engine stores the data created and shared by the clients. The data is passed in and out of the engine through the switches. The engine contains: • ISBs can support either 250 GB, 500 GB, or 1 terabytes (TB) drives, with two drives in each ISB. The size of the drives are identified by the label on the front of the ISB (i500, i1000, or i2000, respectively).
1 Avid ISIS 7000 System Overview Engine Rear View The following figure shows the rear of the engine in a configuration that contains the following: n • Three power supplies (with fans) • Integrated Switch blade (ISS) • Integrated Expansion Switch blade (IXS) In a basic configuration containing two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines.
Engine Integrated Ethernet Switches The two integrated Ethernet switches, ISS and IXS, serve different purposes and contain different types of connections. You must have at least two switches in each engine for the system to operate. ISS Module The connections on the ISS module are used for the following: w • Management connection — used to configure the Avid ISIS 7000 engine hardware during installation.
1 Avid ISIS 7000 System Overview Activity 1 2 3 4 5 6 7 8 9 10 11 Management connection n Link Engine interconnections In a basic configuration containing one or two engines, each of the engines contains two ISS modules. The IXS module is used with an ISS module in an engine only when the configuration goes beyond two engines. Storage Configurations A maximum of twelve Avid ISIS Engines can be stacked and populated with either 250 GB, 500 GB, or 1 terabytes (TB) SATA drives.
Client Moving Workspaces Between Storage Groups You can move workspaces between Storage Groups that use the same chunk sizes. Workspaces cannot be moved between Storage Groups of different chunk sizes (256 KB and 512 KB chunk sizes), A Tech Alert has been written describing the process for moving data from a 256 KB chunk size workspace to a 512 KB chunk size workspace. Search the Avid Knowledge Base at www.avid.com/onlinesupport/ for Avid ISIS v2.
1 Avid ISIS 7000 System Overview Network Zone Configurations All clients in the shared storage network are classified by zones, depending on how they connect to the network. The following list defines the clients in each network layer by their zone classification: n n A System Director must be attached to both subnets, but can only be attached once to each subnet.
Network Zone Configurations Zone 1 Clients (Direct Connected) Any client that is connected directly to an ISIS is considered a Zone 1 or direct connected client. Each Integrated Switch Blade has a total of eight, 1 Gb Ethernet ports and one 10 Gb Ethernet port. A single engine has the capacity to support 18 clients or servers, subtracting any ports that are to be used by the System Director(s).
1 Avid ISIS 7000 System Overview 1 Gb Ports in Zone 1 ISS1000 and IXS1000 Switches ISS2000 and IXS2000 Switches Number of ISIS Engines One System Director Two System Directors (failover) One System Director Two System Directors (failover) 1 14 12 14 12 2 30 28 30 28 3 30a 28a 30a 28a 4 46 44 46 44 5 62 60 62 60 6 78 76 78 76 7 94 92 94 92 8 110 108 110 108 9 110b 108b 126 124 10 126 124 142 140 11 142 140 158 156 12 158 156 174 172 a.
Network Zone Configurations Zone 2 Clients (Indirect Connect) Configuration There is support for external switches connected through the 10-Gb port on each ISS. Clients that are connected to an external switch are referred to as Zone 2 clients. For a list of supported switches, search the online Knowledge Base at www.avid.com/onlinesupport. A Zone 2 (indirect connect) configuration consists of group of clients connected to an Ethernet switch with a 10-Gb port connected to an ISS located in the engine.
1 Avid ISIS 7000 System Overview Foundry FES-X424 Switch 10-Gb ports 1-Gb ports Ports 1 - 12 Ports 13 - 24 Port 25 Port 26 Port 24 Each VLAN on the switch is allowed to support up to 12 connections but the size of the Storage Groups and engine determine the overall client count. Changing the switch configuration to increase the number of clients on a single VLAN is not supported and can result in unpredictable system performance.
Network Zone Configurations Zone 1 and Zone 2 Clients Mixed Configuration The number of ports available on the ISS (Zone 1) makes it necessary to add another layer of clients through a qualified network switch to create a (Zone 2) in the ISIS shared storage network. A mixed configuration (Zone 1 and Zone 2) consists of clients connected directly and indirectly through ports on the engine’s ISS.
1 Avid ISIS 7000 System Overview A Zone 4 (indirect connect) configuration consists of group of clients using an edge or a house Ethernet switch with unknown QoS; traffic routed to Avid ISIS (measured by the number of hops) and load-balanced across ISIS VLANs (approximately a 60/40 ratio) This switch is normally connected to a house switch that has uplinks to the Avid Production Network through an Ethernet switch that contains a 10-Gb port connected to an ISS located in the engine.
Supported Cabling Link Aggregation Support A link aggregation configuration supports Zone 2, Zone 3, and Zone 4 clients. Supported Cabling Avid supports the following cable types for connecting a Avid ISIS system. n If you need run your cable greater distances, call Avid Customer Support for supported cable and accessory information. Supported Cables Cable Connection Type Function Connector Style and Maximum Cable Length Avid engine Interconnect CX-4 cable. Only available from Avid.
1 Avid ISIS 7000 System Overview Supported Cables (Continued) Cable Connection Type Function Optical cables Connects: 10-Gb port of switch to optical 10-Gb port on the Avid ISIS engine. Connector Style and Maximum Cable Length The maximum length for 10 Gb Ethernet cable is defined by the core diameter (measured in microns) and modal bandwidth (in units of MHz*km). Avid supports multi-mode fiber cable using 850 ISS 10-Gb optical port to switch nm transceivers (short distances).
Supported Cabling Supported Cables (Continued) Cable Connection Type Function Connector Style and Maximum Cable Length Avid ISIS X2 optical transceivers Transceiver used in: SC connector Cisco® 4948 and 4900M X2 = Cisco X2-10GB-SR for MMF X2 = Cisco X2-10GB-LR for SMF Avid ISIS XFP optical transceivers Transceiver used in: LC connector Foundry FESX424 and ISIS ISS1000 XFP = 10G-XFP-SR for MMF XFP = 10G-XFP-LR for SMF XFP = Foundry 10G-XFP-SR or Picolight XXL-SC-S45-21 for MMF XFP = Foundry 10G-
1 Avid ISIS 7000 System Overview c n Damage can occur when disconnecting the Avid engine Interconnect cable from the switch board if not done properly. Care should be taken to reduce strain on the ISS switch blades by organizing and dressing the ethernet cables and CX-4 cables. When dressing the cables do not block removable switch and power components. Removing the Avid Engine Interconnect Cable The following explanation and illustration explain how to properly remove the engine interconnect cable.
Supported Cabling 10-Gb Link Aggregation Overview The 10-Gb Link Aggregation functionality supported by the Avid ISIS 7000 software is described in the following sections. For a procedure on creating a Link Aggregation Group, see “Configuring a 10-Gb Link Aggregation Group” on page 91. When configuring a Hi-Gb link aggregation for ten- and twelve-engines, see “Hi-Gig Link Aggregation Group” on page 72.
1 Avid ISIS 7000 System Overview Load Balancing The software balances the load across multiple 10-Gb aggregated links based on source and destination IP addresses. Failover If a 10-Gb trunk link fails, the software load balances the traffic among the remaining trunk links. For example in a four-way 10-Gb trunk if a single 10-Gb link fails, the traffic is load balanced among the remaining three links.
Supported Cabling Supported Functionality From the Link Aggregation menu in the switch agent, you can: • View current settings — This displays the current link aggregation configurations, showing all currently configured groups. The user may also modify a group or delete a group from this page. • Create a new link aggregation group — This allows you to define a new link aggregation group.
1 Avid ISIS 7000 System Overview 46
2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the ReadMe file to continue the installation.
2 Connecting the ISIS Equipment Rack-Mounting Examples Avid supports more than one Avid ISIS rack configuration. You should have discussed the layout for your system with an Avid representative prior to purchase. The following examples show a few of the supported rack configurations.
Rack-Mounting the Equipment Single Rack - Four Engines - One System Director Switch System Director IXS MGMT 1 2 2 3 4 5 6 7 8 9 10 11 3 4 5 6 7 8 1 STATUS STATUS 1 MGMT 1 2 3 4 5 6 7 8 9 10 11 2 3 4 5 6 7 8 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 MGMT 1 2 3 4 5 6 7 8 STATUS STATUS MGMT STATUS Engines MGMT 1 2 3 4 5 6 7 8 49
2 Connecting the ISIS Equipment Dual Rack - Four Engines - Failover System Rack 1 Switch Rack 2 5 6 9 10 11 3 4 5 6 7 8 1 MGMT 1 2 2 3 4 5 6 7 8 9 10 11 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 2 4 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 3 7 STATUS MGMT 2 STATUS STATUS 1 STATUS System Directors MGMT 1 2 3 4 5 6 7 8 Engines Installing Rack-Mount Rails and Brackets All Avid ISIS rack-mount components are suppl
Rack-Mounting the Equipment Installing System Director and an Avid ISIS Engine The System Director and storage elements are placed into a rack for easy access to the cables, connectors, and drives. The following list provides recommendations you should take into account prior to rack-mounting Avid ISIS equipment: n • The heaviest equipment should go at the bottom of the rack, for example, the Avid ISIS engine.
2 Connecting the ISIS Equipment To mount the engine into the rack: 1. Screw the brackets to the rear of the rack as shown in the following figure. Rear 2. Make sure that the blades and power supplies are not in the engine. 3. Using two people, lift the engine and place the rear of the engine onto the brackets as shown in the following figure. 4. Screw the engine to the front of the rack through the ears of the engine as shown in the preceding figure.
Installing Blades and Power Supplies Installing Blades and Power Supplies Once the engine has been mounted you can install the power supplies and blades. w Only trained Avid technicians should remove and replace the power supply when power is applied to the system. Since power to the system is still on, you must always keep your hands external to the engine when a power supply is missing from the engine. To place the power supplies and blades into the engine: 1.
2 Connecting the ISIS Equipment 7. Place the power supply into the engine as shown in the following figure and slowly push the power supply into the slot. Screws 8. Turn the screws until tight. 9. Repeat step 6 through step 8 until all power supplies are installed. Installing IXS and ISS Switches The location of the ISS and IXS switches in the stack are very important. If you have only one or two engines you should only be installing ISS switches into the engines, see “Two-Engine Stacking” on page 64.
Connecting the Application Key 3. Tighten the thumbscrew on each side of the switch. IXS Thumbscrews Connecting the Application Key Before you start the System Director, you need to connect the Avid ISIS system USB application key (also called a dongle). The USB application key determines how many Avid ISIS 7000 clients can simultaneously use your system. c Do not lose the USB application key. Your Avid ISIS system does not function without it.
2 Connecting the ISIS Equipment Connecting Power to Equipment The Avid ISIS 7000 hardware includes three power supplies using an N+1 configuration for redundancy. The three power supplies “load share” to allow the balanced distribution of V ac power into each Avid ISIS 7000 engine. Usually, a minimum of two of the three power supplies must be operational at one time for the engine to function properly. The fans in each power supply cool the supply and provides airflow for the engine.
Connecting Power to Equipment Three 20-Amp V AC Circuits for Three Engines When you are using three 20-amp circuits for three engines, they are configured as follows: Basic Power Connection for Three ISIS Engines System Director 20 Amp System Director 20 Amp A B C Engine A B C Engine A B C Engine 20 Amp 20 Amp 20 Amp 57
2 Connecting the ISIS Equipment Three 20-Amp V AC Circuits for Two Engines When using three 20-amp circuits for the engine, they are configured as follows: First Example of Power Connection for Two ISIS Engines 20 Amp System Director 20 Amp System Director A B C Engine A B C Engine 20 Amp n 58 20 Amp 20 Amp The 20-amp circuits shown for the System Directors should remain the same for both the three and two 20-amp circuit examples.
Connecting Power to Equipment Two 20-Amp V AC Circuits for Two Engines c The following configuration is not recommended by Avid, but some locations might need to connect in this manner.
2 Connecting the ISIS Equipment To turn your system off: 1. Exit the Client Manager on all clients. 2. Stop the secondary System Director using the System Director Control Panel if you are set up for failover. 3. Stop the Active System Director using the System Director Control Panel. 4. Turn off the System Directors. 5. Turn off the engines one at a time by unplugging the three power cords for each engine. Connecting an Engine with v2.
Connecting an Engine with v2.x Hardware Engine Configuration v2.x Hardware Guidelines Although there are a few ways to physically connect and enable the engines, Avid recommends the process described in this section for consistency and dependability. In smaller configurations different switch blades are used: • ISS — Only the ISS blades are used when you are connecting two engines.
2 Connecting the ISIS Equipment To configure the engine: 1. Connect the power cords that are connected to the System Director to the V ac circuit and turn on the System Director. n The System Director password is preset to is-admin. Not not to be confused with the System Director Web Page Administrator user whose default password is blank. 2. Connect the power cords from at least two of the engine’s power supplies to V ac circuit at the same time. Then connect the third power supply.
Connecting an Engine with v2.x Hardware - Date, Time, and Time Zone or Enable network time protocol If your network has a network time protocol (NTP) server, you can enter the IP address of that server in the Chassis Configuration window. NTP Server 1 is for the primary NTP server and if you have a secondary NTP server, enter the secondary IP address in NTP Server 2. n Once the NTP is configured on a switch, the information propagates to all the other switches automatically.
2 Connecting the ISIS Equipment Two-Engine Stacking To stack two engines: 1. Complete the procedure “Setting-Up Network Addresses In the Stack” on page 61. 2. Open a left-side Switch Web page. 3. Go to System > Configuration > Add/Remove chassis. 4. Click Add and wait for the progress bar to complete. 5. Connect the interconnect cable from the left side of the stack to the new engine. The switch then picks up the addresses and stacking information. Wait 5 minutes and refresh the page. 6.
Connecting an Engine with v2.x Hardware Two-Engine Connections To client - RJ45 connector, CAT 5e or CAT 6 L ef t s i de Right side 1 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS MGMT MGMT 1 2 3 4 5 6 7 8 STATUS STATUS RJ 45 connector CAT 5e or CAT 6 STATUS Inter-engine connection CX-4 connector Avid interconnect cable MGMT 1 2 3 4 5 6 7 8 System Director or laptop for configuring only ISS Connection 1 Three- to Twelve-Engine Stacking Summary With v2.
2 Connecting the ISIS Equipment In three- to twelve-engine configurations with ISX2000 switches, two IXSs are installed in the first engine, see “Three- to Twelve-Engine Connections With v2.x Switches” on page 66. The IXS2000 ports 1 through 11 are referred to from left to right as shown in the following figure.
Connecting an Engine with v2.x Hardware 3. Power on all the engines in the stack. n Power cords are plugged into the engines early in the process to speed up the installation time. Engines can take a minute or two to become ready. If the engines are ready when it is time to add them to the stack, the installation takes less time. Do not plug the interconnect cables into the engines until instructed to do so. 4.
2 Connecting the ISIS Equipment 8. Click Submit. A Dialog box might appear with an informational warning and can be disregarded. The first engine is now properly addressed. 9. Click Add/Remove Chassis to go to the Add a Chassis page.
Connecting an Engine with v2.x Hardware 10. Click Add and wait for the progress bar to complete.
2 Connecting the ISIS Equipment 11. Immediately attach an interconnect cable from port 1 of the left IXS to the left ISS interconnect port of the second engine.
Connecting an Engine with v2.x Hardware 14. Attach the System Director to client port and assign an appropriate IP address for the left subnet. Verify that you can ping all the switches in the left stack at the expected IP addresses. 15. Continue with the following procedure to connect VLAN 20 (right side). To connect the VLAN 20 subnet (right side) 1. Insert right IXS (right-side switch in the top engine) and tighten the thumb screws.
2 Connecting the ISIS Equipment 4. Attach the System Director to client port and assign an appropriate IP address for the right subnet. Verify that you can ping all the switches in the right stack at the expected IP addresses. All switches in the stack (left and right sides) should now be pingable from the System Director. Hi-Gig Link Aggregation Group Two interconnect cables and Link Aggregation are used to increase the bandwidth between the IXS’s.
3 Installing Software and Configuring 10-Gb Link Aggregation This chapter describes how to connect and configure the System Director and other Avid ISIS hardware. Since the number of different configurations are endless, it uses a configuration with four engines and one System Director as an example. If you have questions, please call your Avid representative or your local ACSR.
3 Installing Software and Configuring 10-Gb Link Aggregation The following figure shows the front and rear view of a engine. Use the following two figures and bulleted list to understand how static IP addresses are assigned to each engine.
IP Addressing Overview n When you assign subnet addresses internally and have more than one engine, all ISSs and IXSs on the left side of the rear of the engine are on one subnet, while all ISSs and IXSs on the right side of the rear of the engine are on the other subnet. See the following illustration for a pictorial view of address assignments described in the following bullet.
3 Installing Software and Configuring 10-Gb Link Aggregation Static Engine Internal IP Address Assignments First engine Subnet 10 Expansion/switch blade Subnet 20 Expansion/switch blade Second engine Expansion/switch blade 76 Expansion/switch blade
Configuration Overview Configuration Overview Your System Director and engines should be rack mounted with the interconnect cables connected to the left side of your stack as previously described before continuing. You now need to do the following: 1. Configure the engine by assigning IP addresses to the engine. This provides each ISS, IXS, and ISB with the needed IP addresses to connect to the clients and System Director, see “Setting-Up Network Addresses In the Stack” on page 61.
3 Installing Software and Configuring 10-Gb Link Aggregation 3. (Option) The Avid ISIS 7000 software kit is also available on the Avid Download Center (www.avid.com/support/downloadcenter). Uncompress (unzip) the downloaded software kit in the new folder on the Avid ISIS 7000 system. 4. Double-click the Autorun.exe file in the software kit. The installer splash screen appears. n 78 Avid highly recommends that you click the ReadMe link.
Software Installation The following table describes the installer options and their functions. Installer Dialog Box Selection Function Package Selection Select the ISIS 7000 software kit from the “Select Software Package” menu. Software Installation System Director Software • ISIS 7000 — Selects the ISIS 7000 software kit. Select this menu item to install the Avid ISIS 7000 software on the System Director. This software cannot be installed on the same server as the File Gateways software.
3 Installing Software and Configuring 10-Gb Link Aggregation Installer Dialog Box (Continued) Selection Function ReadMe Avid recommends that you read all the information in the ReadMe file thoroughly before installing software or attempting to use the Avid ISIS system. This ReadMe provides information that is not in the other Avid ISIS documentation.
Software Installation Installing the Application Key You need to have the Application Key installed to make an Active partition. To install the application key (dongle): 1. Locate the application key in the Avid ISIS kit. 2. Install the application key into one of the USB ports on the System Director. For an exact locations, see “System Director Front Panel” on page 25 or “System Director Rear Connections” on page 26. Make sure the application key is seated completely in the port.
3 Installing Software and Configuring 10-Gb Link Aggregation 2. Click the Configuration tab. 3. Click Stop Server c When you click Create New Active, this action results in the loss of all media assets on the system. This is a non recoverable action and extreme caution should be exercised when this command is invoked. 4. Click Create New Active. The server automatically restarts when complete. 5. If you are not placed in the Status Tab, click System Director Status.
Software Installation The ISIS Management Console opens. 3. Click Chassis. 4. Select the chassis you want to upgrade in the Chassis list. Upgrade Storage Blades Upgrade Switch Blades 5. Click Upgrade Switches.
3 Installing Software and Configuring 10-Gb Link Aggregation n Upgrading switches takes approximately 25 minutes for the original ISIS switches and 10 minutes for the v2.x switch hardware (ISS2000 and IXS2000). You should upgrade switches on all your engines at the same time. After all the Switch Blades are updated, upgrade the Storage Blades. 6. Click Upgrade Blades. The Upgrade Storage Blades window opens. Upgrade .tgz file Upgrade 7. Select the upgrade file, and click Upgrade.
Software Installation 8. Select the engine and click Details. Refresh Select an engine System Overview Toolbar Details The Status for the upgrade is shown in the Details pain at the right of the window. Click the Refresh button whenever you want the updated upgrade Status. When the Status is empty, the upgrade is complete. n Other ways to view the installation status is to use the Monitor Tool, the color indicator in the System Overview Toolbar, and the Storage Blade Status column.
3 Installing Software and Configuring 10-Gb Link Aggregation To troubleshoot why an engine did not appear in Add/Remove page: 1. Reseat the interconnect cables; both sides of the interconnect should have a green solid link light when powered on. If not: a. Remove the cable. b. Click Add chassis. c. Replace cable. 2. Reseat the ISS that is being added: a. Remove the ISS. b. Click Add chassis. c. Reseat ISS. 3. Try a different IXS port: a. Disconnect interconnect cable from IXS port. b.
Software Installation Java Runtime Environment The Avid ISIS Management Console and Avid ISIS Client Manager requires version 6 (build 1.6) or higher of the Java Runtime Environment (JRE). Avid provides a qualified version of JRE for Windows systems on the Avid ISIS software DVD in the [DVD drive]:\Tools_3rdParty\Java folder. For clients using a Macintosh system, download the Java software from the Apple® Web site (www.apple.com) or use the Apple Software Update.
3 Installing Software and Configuring 10-Gb Link Aggregation 5. Click Administration. An Installer Downloads screen opens. 6. Click the appropriate ISISClient installer. The installer might ask if you want to save or run the installation software; either is acceptable. Win32 client installers Flash executable 7. (Option) During a Windows installation a question appears asking who the software is for; select “Everyone.” 8. Click the appropriate Flash executable. 9. Restart the client system when asked.
Software Installation Installing Macintosh Client Software Using Safari When installing the Avid ISIS software on a Macintosh client using the Safari browser; Safari completes the download, mounts the disk image, and starts the installer. Be aware that other browser applications do not automatically mount the disk image. After the software is successfully installed, dismount the installer volume: To dismount the Avid ISIS installer volume on a Macintosh client: 1.
3 Installing Software and Configuring 10-Gb Link Aggregation The ISIS Client Manager opens. Connections list Workspaces list Preferences 3. Click the Preferences button and the Client Manager Preferences Window opens.
Avid Interplay Authentication 4. Click Remote Host. 5. Click Add. A dialog box appears. 6. Type the name or IP address of the System Director (never type the Virtual addresses) and click OK. n You must add the computer name for both System Directors if you have two. 7. Click Apply and close the Window. Avid Interplay Authentication Avid Interplay Authentication requires the Avid ISIS System Director to use a virtual name.
3 Installing Software and Configuring 10-Gb Link Aggregation c If you connect the 10-Gb link cables before you have configure the link aggregation in the ISIS Management Console, you will create network loops. 2. Open the Switch Blade Agent (see the Avid ISIS 7000 Administration Guide). Click Switch Blade in the Management Console and double-click on the Switch Blade to open he switch agent page. The default password is se-admin. 3. Click the System tab if it is not already selected.
Configuring a 10-Gb Link Aggregation Group n c If you make a mistake on your link aggregation group, click “Delete configuration” and select Left, Right, or Both to remove the link aggregation configuration. Do not click Restart in the 10 Gb Link Aggregation area unless instructed to do so by an Avid representative. 7. Click Enable/Disable. The top of the window displays the current 10-Gb link aggregation status. 8.
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4 Configuring the System for Failover This chapter explains how to enable the software for the two System Director failover systems and how to connect and configure 10-Gb link Aggregation. System Director Failover When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System on the Standby System Director is kept up-to-date with the Active System Director.
4 Configuring the System for Failover Enabling a System Director To enable a failover system for Avid ISIS: 1. Connect two System Directors (using straight or crossover cable) as shown in the following figure. 2 3 4 5 6 7 8 MGMT 1 2 3 4 5 6 7 8 STATUS 1 MGMT 1 2 3 4 5 6 7 8 STATUS STATUS MGMT STATUS 1 2 MGMT 1 2 3 4 5 6 7 8 2. Enable the software on both systems, see “Configuring the System for Failover” on page 95.
Adding a System Director to an Existing File System Adding a System Director to an Existing File System When you already have one System Director in use and you need to add a System Director to create a failover system, you have five basic functions to perform. See the following sections: • “Setting IP Addresses for Crossover Link” on page 97.
4 Configuring the System for Failover 2. Click the System Director Status Tab. 3. Click Stop System Director. 4. Click the Configuration Tab. 5. Click Failover Configuration. The System Director Failover Configuration dialog box opens. Enable Redundant Operation 6. Select “Enable redundant operation.
Adding a System Director to an Existing File System 7. Type a name in the Virtual System Director Name text box. n The same virtual name must be assigned to both System Directors. 8. In the Local Machine area leave the Monitor port set to 5000. If you have another application that uses port 5000, change the Monitor port to an available port number. This port number must be the same on both the existing and the new System Directors. 9.
4 Configuring the System for Failover 20. On the Sending System Director, you see the Red Box turn Green for each connection. Green The numbers in the Packets Received boxes indicate the number of packets received from the first System Director On the Receiving System Director you see the packets received number incrementing for each connection. Packets received 21. On each system, click Exit.
Adding a System Director to an Existing File System 22. Configure the Virtual Addresses on both systems by doing the following: a. Go to System Director Control Panel, select Configuration Tab, select Failover Configuration, and click Configure Virtual Addresses. b. Choose an unused static IP address that is on both system subnets that are used as the Virtual IP addresses for both System Directors. The following example uses 192.168.10.253. c.
4 Configuring the System for Failover 3. Click the Adapters and Bindings tab. 4. If the connections for the VLAN 10 and VLAN 20 network interface cards are not in the first and second position, select them and press the Green Up arrow to move them to the top of the list. 5. Make sure the two Crossover connects are be at the bottom of the list. Creating New Standby File System To create a new standby file system: 1.
Stopping and Restarting System Directors During Failover 2. Click the Start System Director button. Stopping and Restarting System Directors During Failover You might need to stop and start the System Directors during failover at various times. Avid recommends you stop the Standby System Director prior to stopping the Active System Director. To determine which system is Active or Standby: 1. Select Start > Avid Unity System Director > System Director Control Panel. 2.
4 Configuring the System for Failover 3. Stop or start the System directors, do one of the following: t To stop both systems, select Start > Avid Unity System Director > System Director Control Panel, click System Director Status, and then click Stop System Director. t To start both systems, select Start > Avid Unity System Director > System Director Control Panel, click System Director Status, and then click Start System Director.
Creating Failover with Two New Systems 3. Set the Standby System Director to the following IP addresses: - Onboard Ethernet port 1 (ETH1) - 192.168.1.2 netmask 255.255.255.0 - Onboard Ethernet port 2 (ETH2) - 192.168.2.2 netmask 255.255.255.0 Configuring Failover Settings To configure failover settings: 1. From the Active System Director, select Start > Avid Unity System Director > System Director Control Panel. 2. Click the Configuration Tab. 3. Click Failover Configuration. 4.
4 Configuring the System for Failover 7. Do one of the following: n t When you have completed step 6 on the Existing System Director go to step 8. t When you have completed step 6 on the New System Director, go to step 13. If this is the second time through the procedure for the New System Director go to step 13. 8. Set the Local Machine First Path IP address to local IP 1: 192.168.1.1. 9. Set the Local Machine Second Path IP address to local IP 2: 192.168.2.1. 10.
Creating Failover with Two New Systems The numbers in the Packets Received boxes indicate the number of packets received from the first System Director. You should see the packets received number incrementing for each connection on the receiving system. Packets received 18. On each system, click Exit. 19. Configure the Virtual Addresses on both systems.
4 Configuring the System for Failover 3. Map the Virtual IP address to the corresponding real IP address on each subnet for each of the System Directors. The following example uses 192.168.10.100 and 192.168.20.100. 4. Repeat steps 1 through step 3 using two physical addresses of the remaining System Director but the same virtual addresses of 192.168.10.253 and 192.168.20.253 as used in the example. 5. If using a DNS server, you should enter the virtual name and virtual IP of the System Director.
Creating New File Systems on the Active and Standby System Directors 6. Click Create New Standby. 7. Click Close.
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5 Status LEDs and Stacking Problems This chapter provides an explanation of the light-emitting diodes (LEDs) located on the different sections of the Avid ISIS engines. It also provides a information on how to recover from a stacking problem. The following sections are included: • LED Locations and Colors • LED Summaries • Recovering from Stacking Problems The ISS and IXS have activity and link LEDs for each port. The location of these LEDs are shown in “Integrated Ethernet Switches” on page 29.
5 Status LEDs and Stacking Problems ISB as seen on front (not to scale) Status LEDs ISS 1 2 3 4 5 6 7 8 LED Summaries When determining errors, the status LED blinks at one of the following three rates or stays On (steady). • Slow: 0.5 Hz • Medium: 2.0 Hz • Fast: 5.0 Hz The following table provides a description of the ISS status LEDs.
LED Summaries The following table provides a description of the ISB status LEDs.
5 Status LEDs and Stacking Problems Software Installation LED Reporting Color and Blink Speed Status Amber – 2 second interval Installation in phase 2 Amber – 3 second interval Installation in phase 3 Amber – fast Installation failed Recovering from Stacking Problems If your Avid ISIS shared storage network has a serious problems as a result of the setup, it might necessary to recover the stack.
Recovering from Stacking Problems 8. The switch restarts. When the switch starts up, it has IP address “192.168.10.26” and the password is reset to default. 9. If the problem switch is an: - IXS — Click Add from another IXS. If there is not another IXS, click Add from another ISS. - ISS — Click Add from the IXS to which this switch will connect. 10. Connect the interconnect cable from the problem switch to the IXS. - If the problem switch is an IXS, connect an interconnect cable to another ISS.
5 Status LEDs and Stacking Problems 9. Perform the appropriate procedure for connecting your engines, see “Connecting an Engine with v2.x Hardware” on page 60.
A Avid ISIS 7000 Upgrade Guidelines This appendix provides a summarized list of what tasks need to be performed when upgrading Avid ISIS 7000. All Avid ISIS upgrades are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). The following list provides the order in which tasks need to be performed. • If you have not already noted the host names, passwords, IP address, and other important network details, see “Preupgrade Information” on page 136.
A Avid ISIS 7000 Upgrade Guidelines 3. Ping each System Director on both subnets (left and right, not the crossover paths). Each System Director should be accessible via both paths from any client or switch on the Avid ISIS system. 4. Ping the default gateway on the left and right network from System Director and ISSs. This should be accessible from any point in the network. You can ping directly from and ISS/IXS from the Tools tab on the switch web page. 5.
Software Upgrade Software Upgrade After noting the necessary network and system component information listed in “Preupgrade Information” on page 136 you are ready to upgrade the Avid ISIS. The following is a generalized procedure for upgrading an ISIS. Read the upgrade section in the ISIS ReadMe for specific upgrade details in that release. To upgrade Avid ISIS 7000 v2.1.1 and later, you need to upgrade the clients before you upgrade the infrastructure.
A Avid ISIS 7000 Upgrade Guidelines If you are upgrading from Avid ISIS v2.0.1 or earlier, Avid suggest you consider reimaging the 64-bit System Director (see “Reinstalling the Windows 2003 Storage Server Operating System” on page 171). Several configuration changes and driver versions have been updated in the 64-bit System Director and you might find it easier than following the referenced procedures listed in the following procedure.
Software Upgrade n You do not need to shutdown the client if they can continue to work off line. AirSpeeds can continue to capture to their internal drives and editing systems can edit as long as they are not using workspaces. 3. Stop the Avid ISIS service on Standby System Director via System Director Control Panel or shutdown the Standby System Director. 4.
A Avid ISIS 7000 Upgrade Guidelines 11. (Skip this step if updating from ISIS v2.0.4 and later) Change the Intel Pro driver configuration on the System Director, see “System Director Intel Pro Driver Configuration Update” on page 128. 12. (Skip this step if updating from ISIS v2.0.4 and later) Update the System Director to allow Windows Updates, see “Enabling Windows Updates on 64-Bit System Directors” on page 132. 13. Upgrade switch firmware and ISB firmware.
Software Upgrade n Avid ISIS System Director defaults to D: and AvidUnityISISInstaller defaults to C:. Either will function properly in any location but for ease of troubleshooting, both installers should be pointed to D:. Once the software is installed, the System Director will run in standby mode. d. Start the System Director Control Panel and verify System Director is running in standby mode and all lights are green. 15.
A Avid ISIS 7000 Upgrade Guidelines n Check your current BIOS version before upgrading the BIOS. If your BIOS is at version 98, you have the recommended BIOS version for this release. Enter BIOS Setup by pressing the F2 Key during POST and the version is displayed as S5000.86B.12.00.0098 in the Main tab.
Software Upgrade 5. Right-click on the Intel RAID Controller SROMBSAS18E and select Properties. 6. Click the Driver tab in the Properties window. 7. Click Update Driver in Driver tab. 8. In Hardware Update Wizard, do not let Windows select the driver: a. Select “No, not at this time” and click Next. b. Select “Install from a list of specific location (Advanced)” and click Next. c. Select “Don’t search. I will choose the driver to install” and click Next. d. Click “Have Disk.” e.
A Avid ISIS 7000 Upgrade Guidelines f. Click Open, in the Locate File dialog box. g. Click OK, in the Install From Disk dialog box. h. Click Next in the Hardware Update Wizard. 9. Once you complete the driver install, click No when prompted to restart the server. 10. Close the Properties window. 11. Apply the registry key by browsing to the RegKey_Updates folder in the package you copied to the server. t 64-bit System Director — double-click the w2k3.reg file to apply the registry key change.
Software Upgrade This Sentinel v7.4.2 driver upgrade pertains to System Directors with Windows XP Embedded 32-bit operating systems. System Directors running Windows Server 2003 64-bit operating systems already have this driver version installed. To upgrade the Sentinel driver: 1. Open the Standby System Director Control Panel and click Stop System Director to stop the service. 2. Remove the application key from the USB port on the Standby System Director. 3.
A Avid ISIS 7000 Upgrade Guidelines 10. When prompted for the SNTNLUSB.SYS file, navigate to: C:\Program Files\Common Files\SafeNet Sentinel\Sentinel System Driver 11. Open the System Director Control Panel and click Start System Director to start the service. When started, the Active Clients tab in the System Director Control Panel displays the correct number of licenses and the clients.
Software Upgrade To identify your current Intel Pro driver version on the System Director: 1. Open the Windows Add or Remove Programs control panel. Click Start > Settings > Control Panel > and select Add or Remove Programs. 2. Verify the version number beside the Intel Network Connections in the “Currently installed programs” list. n The Intel Network Connections driver version number shipped with Windows 64-bit operating systems is v12.4.38.0.
A Avid ISIS 7000 Upgrade Guidelines 13. Click the Advanced tab. Change the configuration as described in one of the following two steps. The dialog boxes in these steps are based on the version and driver installation. 14. (Option) If your Server Adapter Properties dialog box display looks like the following, change the configuration as described after the screen capture. n If you are using a Remote Desktop Connection the Advanced tab does not appear. a. Click Flow Control and set the Value to Off. b.
Software Upgrade 15. (Option) If your Server Adapter Properties dialog box display looks like the following, change the configuration as described after the screen capture. a. Click the Performance Options in the Setting list. b. Click Properties. c. Click Flow Control and set the Value to off. d. Click Interrupt Moderation Rate and set the Value to off e. Check that the Receive Descriptors and set the Value to 1024. f. Check that the Transmit Descriptors and set the Value to 1024. g.
A Avid ISIS 7000 Upgrade Guidelines Enabling Windows Updates on 64-Bit System Directors Currently, Windows updates are disabled on 64-bit System Directors running Windows Storage Server 2003. Avid ISIS v2.0.4 includes a hotfix to enable the Windows Update service and allow you to update your System Director. n Automatic Updates remain disabled for security reasons. To update your System Director in the future, you need to use the Windows Update web site.
Post Upgrade System Verification 13. Repeat this procedure on the active System Director. n Stopping the active System Director will invoke a failover event, and cause a brief interruption in workflow. Post Upgrade System Verification After upgrading a system it is important to do a series of checks to verify that all upgraded components are functioning optimally. To verify the upgrade: 1. Verify network connectivity for all components: a. Ping all ISSs and IXSs on left and right stack. b.
A Avid ISIS 7000 Upgrade Guidelines 4. Run PathDiag on one client on the left and one client on the right subnets at the same time. To set PathDiag Tool: a. Do one of the following: - (Windows) Select Start > All Programs > AvidUnityISIS > PathDiag. - (Macintosh) Select Go > Applications, and then double-click the AvidUnityISIS folder. b. Click Start > Avid Unity ISIS Program group> Path Diag. c. Click Setup. d. Set “Path to Test” to a mounted ISIS workspace letter.
Post Upgrade System Verification Custom Test Settings 1 Gb client (not bandwidth limited) 10 Gb Client (not bandwidth limited) File Access Method Automatically select Automatically select Reads vs Writes Writes, then Reads (Sequential) Writes, then Reads (Sequential) Transfer Size 4096 16384 Transfer Rate Unlimited Unlimited Max File Size 1000 1000 g. Click Ok and Start. - 1-Gb clients that are not bandwidth limited should expect at least 65 MB/sec in the Path Diag tool (v1.x and v2.
A Avid ISIS 7000 Upgrade Guidelines g. Click Run Diagnostics. Let the diagnostics run, when the Switch Diagnostics - Reported Result/System Overview displays, the results from all switches in both stacks should be available in the summary page. h. Click Switch Diagnostics Results Summary Page. i. Any errors report as red and warning conditions are amber. Click headings to investigate any error or warning statuses. There should be no red statuses present. 7.
Preupgrade Information System Director Information Note the following System Director information: Virtual Network Name and IP Addresses Virtual IP Left Virtual IP Right Virtual ISIS Name System Director 1 Host name Administrator Password IP address Left ISIS IP Address Left Default Gateway Right ISIS IP Address Right Default Gateway First failover IP address Second failover IP address System Director 2 Host name Administrator Password IP Address Left ISIS IP Address Left Default Gateway Right ISIS IP Ad
A Avid ISIS 7000 Upgrade Guidelines ISIS Engine/Switch Information Fill out the following engine and switch information for the on site equipment.
Preupgrade Information Engine #6, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #7, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #8, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): Engine #9, Serial Number L
A Avid ISIS 7000 Upgrade Guidelines Engine #12, Serial Number Left ISS IP: Right ISS IP: External Zone 2 switch IP address (if attached): External Zone 2 switch IP address (if attached): On Site Spares List all Avid ISIS spare parts that are onsite: Spare Components and Cables Part Quantity Firmware Version (if known) ISBs ISSs v1.x or v2.x (ISS2000) hardware IXSs v1.x or v2.
Preupgrade Information Spares Checklist Use the following list to assure that you have the correct parts onsite when performing any Avid ISIS upgrade. This can be a mix of customer spares and parts brought onsite by upgrade technicians. • 1 — IXS and IXS2000 • 1 — ISS and ISS2000 • 2 — ISBs • 1 — XFP and SFP+ (used with external switches) • As many ISS/IXSs as required to replace ALL pre-Rev. E switches onsite.
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B Avid ISIS Upgrade Utility This appendix describes the user interface of the Avid ISIS Upgrade Utility. The Avid ISIS Upgrade Utility (AvidUnityISISTools.msi) can be found on the Avid ISIS 7000 software DVD in the \Tools_3rdParty\ISISUtilities folder. This utility is an application for upgrading the ISS and ISB firmware. It offers an alternative to the normal online upgrade utilities when the switching infrastructure cannot be maintained during the upgrade.
B Avid ISIS Upgrade Utility • Provides the capability of monitoring the install status of every device currently in install process. • Provides the capability of viewing the install log information of each device individually.
Software Interface Software Interface The software interfaces with the storage devices through the switch agents with HTTP requests. The application is provided with a graphical user interface which is described in the following sections. The Avid ISIS Upgrade Utility main window displays when the application is started and is divided into three sections: • FTP Server section provides the function of managing the install packages and displaying FTP related activities.
B Avid ISIS Upgrade Utility FTP Server Section The FTP Server Section contains the following functions: • Add installer package to the FTP root directory • Remove installer from the FTP root directory • Select installer to be sent to the storage device • Display FTP Log information.
Running the Avid ISIS Upgrade Utility Monitoring Section The Monitoring section contains the following functions: • Install Status Monitoring table displays the upgrade status of the devices currently upgrading. • Remove Entry button removes the selected entries from the Install Status table. Running the Avid ISIS Upgrade Utility The Avid ISIS installer DVD includes the Avid ISIS Upgrade Utility application and runs on the Avid ISIS System Director. To install an upgrade package: 1.
B Avid ISIS Upgrade Utility 5. Select the package you want added and click Open. The dialog box closes and the selected package is added to the Install Package list. 6. Click Discover to retrieve information on all the available devices. 7. Select the devices you want to update. (Click the check-box beside the IP Address device entries in the table.) 8. Click Start Install to begin installing the selected package to the selected devices.
C Configuring Switch Redundancy for Workgroup Servers This appendix describes how to configure your ControlAir™, CountDown™, and Media Browse / Capture Manager servers in the Avid ISIS environment for Avid production network switch redundancy Hot Standby Routing Protocol (HSRP) protection. Your server needs to have a dual port network card. The basic theory is to connect one network port on the server to one switch and the second network port to a second switch on the network.
C Configuring Switch Redundancy for Workgroup Servers Configuration Diagram The following is an example switch redundancy configuration using AirSpeeds.
Network Teaming Setup Network Teaming Setup The following procedure describes how to configure a server on the Avid ISIS shared storage network for failover protection using Teaming. The server requires a dual network board. Each network port is connected to separate switches. To setup Teaming: 1. Right-click My Network Places and select Properties. The following Network Connections window opens. 2. Select one of the network connections to be involved.
C Configuring Switch Redundancy for Workgroup Servers 3. Right-click the network connection and select Properties. 4. Click Configure. 5. Click the Teaming tab.
Network Teaming Setup 6. Select the “Team with other adapters” radial button and click New Team. 7. Specify a name for the Team and click Next.
C Configuring Switch Redundancy for Workgroup Servers 8. Select which network adapters to be included in the Team and click Next. 9. Select “Switch Fault Tolerance” from the Team mode list and click Next.
Network Teaming Setup 10. Click Finish. Windows processes the configuration. When complete, the Network Connections looks similar to the following: 11. By default the newly created Team uses DHCP. The network connection representing the Team needs to be configured with a static IP address, possibly the same static IP address used by one of the network adapters in the new Team.
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D Avid ISIS Recommended Maintenance The following maintenance recommendations are not meant to be a troubleshooting guide but more of a care and monitoring checklist for Avid ISIS. Typically the Avid ISIS does not need to be power cycled. All components of the ISIS stack can individually be replaced or restarted without interfering with the operation of ISIS stack. c Power cycling the entire stack (all the components at the same time) could risk the stability of the ISIS stack.
D Avid ISIS Recommended Maintenance The Status column in the Storage Elements report the status of the storage element logged by the System Director. (The Status line in the Details area reports the same information.) When the storage element maintains a working status, the Administrator tool displays no entries in the Status field. If a problem arises, or when the status of the storage element changes, the Administrator tool updates the Storage Elements dialog box.
Weekly Maintenance Weekly Maintenance The following contains a list of items you should do on a weekly basis. It is estimated to take 30 minutes to perform these functions. n • Review Windows Event logs on the Active and Standby System Directors • Check the ISB network connections between the ISBs using the ISB Connection Analyzer. All Storage Elements should be green. • In the Avid ISIS Switch Blade Agent, run the Switch Infrastructure Diagnostics located in the Advanced tab.
D Avid ISIS Recommended Maintenance Monthly Maintenance You should test a failover on a monthly basis. It is estimated to take 1 hour to perform this function. • Take a snapshot — The ISIS Snapshot tool collects information currently displayed by the ISIS Management Console and the Avid ISIS System Director Control Panel. Open the ISIS Management Console and click Logging > ISIS Snapshot in the Advanced section. Select Create new snapshot.
Available Utilities If a firmware upgrade must be done and a redistribution in progress, do the following: 1. Suspend the active redistribution using the Advanced Commands in Workspace window. 2. Verify that the Workspace displays “redistribution suspended” in the Status column and all other workspaces do not have “redistribution in progress” displayed. 3. Perform the firmware upgrade on the ISB(s) that must be upgraded. 4. Wait until the firmware upgrade is completed successfully. 5.
D Avid ISIS Recommended Maintenance Client Manager Maintenance If you suspect a poor connection between your client system and a mounted workspace, you can test the Avid ISIS shared storage network connection between each client system and the shared storage network using the Avid PathDiag tool. This tool informs you if there is sufficient read/write throughput for read and write operations needed by the client system.
E Adding and Replacing Hardware This appendix provides procedures for adding and replacing components in your Avid ISIS. Avid ISIS hardware additions and replacements are to be performed by Avid ISIS Avid Certified Support Representatives (ACSR). Do not add any hardware if there are any issues with the system. Correct all problems before adding new hardware and making changes to the system, perform a quick checks to be verify that the system is in good working order, see “Health Check” on page 117.
E Adding and Replacing Hardware Switch Replacement To replace an ISS or IXS switch: 1. Disconnect all network interconnect cables and remove old switch. (Power remains on at all times.) 2. Insert new switch but do not attach the stacking cable yet. 3. Update switch to correct firmware (if necessary) using the Avid ISIS Upgrade Utility, see “Avid ISIS Upgrade Utility” on page 143. a. Install Avid ISIS Upgrade Utility on a spare computer or laptop. b.
Adding an Engine 4. Allow chassis to boot fully, about 2 minutes. 5. Update the firmware on each switch if necessary (see “Switch Replacement” on page 164). 6. Add the left switch to the stack: a. Open the switch web page on any switch on the left stack. b. Click add/remove chassis. You should see the existing stack with the same number of chassis as are currently in the system. c. Click add chassis and then click OK. Wait for the request to get to all switches (all bars turn green).
E Adding and Replacing Hardware Engine Replacement Use the following procedure when replacing an ISIS engine. For purposes of this procedure, the engine to be replaced is referred to as “old chassis” and the replacement engine as “new chassis.” To replace an ISIS engine: 1. Note the engine serial number on the front of the old chassis. Serial numbers are adhered on the rack-mount ears of the Avid ISIS Engine (under the plastic screw covers, if installed).
Engine Replacement 7. Find the serial number of the old chassis in the Serial Number list and click the “Delete” button for that chassis. 8. Wait for the operation to be completed (all chassis in the list displays green and “The configuration request completed successfully” is displayed). The old chassis serial number should no longer be listed in the Serial Number list. 9. Power-off the old chassis by pulling a single power cord and then pulling the remaining two power cords simultaneously. 10.
E Adding and Replacing Hardware 17. Carefully reinsert both switches into the original position in which they were in on the old chassis. Do not reconnect any cables at this time. All thumb screws should be secured and snug. 18. Power-on the new chassis by simultaneously inserting two of the power cords and then the third. Give the new chassis at least 3 minutes to initialize and when all ISBs have solid green LEDs.
Replacing the System Director Avid has shipped the Intel® SR2500 System Director with a 32-bit operating system and 9 MB of memory. If you have this model System Director and want to upgrade to a 64-bit operating system, you must purchase a Windows 64-bit operating system license and re-image the 32-bit Intel SR2500 System Director. • Save your current version of the metadata, see “On the 32-bit servers that are being removed:” on page 169.
E Adding and Replacing Hardware 4. If using the same IP addresses as the old System Director, make sure to shut down the old System Director first to prevent an IP conflict. n It is acceptable to change the IP address scheme of the new System Director. It is not recommended that you change the virtual ISIS name. 5. Click the “Create from Import” button in the Configuration tab. The System Director must be stopped to enable this button. 6. You are prompted to navigate to the PartitionDump.
F Using the Product Recovery DVD for 64-bit System Directors This appendix describes the procedures to recover your Avid ISIS System Director if you need to reinstall Avid specific Windows 2003 Storage Server. This procedure restores only the Windows operating system and the hardware drivers. It does not restore the Avid ISIS software. The Avid ISIS software must be reinstalled separately, after the operating system recovery is complete. The version number of the image can be found in the c:\IMAGE.
F Using the Product Recovery DVD for 64-bit System Directors 3. Use the System Director Control Panel to stop the System Director. 4. Locate the Avid ISIS System Director Product Recovery DVD. 5. Insert the Avid ISIS System Director Product Recovery DVD into the System Director DVD drive. 6. Select Start > Shut Down. The Shut Down Windows dialog box opens. 7. Select Shut down, and click OK. The Windows 2003 Storage Server operating system shuts down and turns off the System Director. 8.
Configuring the System Director Using Windows 2003 Storage Server Setup 14. If you are asked to provide a location for an output error file, type c:\root and click OK. 15. Press the Reset button to restart the System Director and start the new Windows 2003 Storage Server operating system. 16. Remove the DVD from the drive immediately after restarting the System Director. The Windows 2003 Storage Server operating system recovery is complete.
F Using the Product Recovery DVD for 64-bit System Directors 9. Type the Product Key from the Certificate of Authenticity in the Product Key text box. The certificate might be on the back of the Windows 2003 Storage Server Getting Started Guide in the Windows software kit, or it might be affixed to the System Director. If the certificate is not already affixed to the System Director, remove it from the Windows 2003 Storage Server Getting Started Guide and affix it. 10. Click Next.
Configuring the System Director Using Windows 2003 Storage Server Setup The Windows 2003 Storage Server operating system shuts down and turns off the System Director. 25. Reconnect all the network Ethernet and fiber cables. 26. Start the System Director. 27. Log into Administrator account, start Internet Explorer 7 and change the following settings. a. b.
F Using the Product Recovery DVD for 64-bit System Directors 176
G Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
G Safety and Regulatory Information c For products with a power switch the main power switch should remain accessible after installation. (Hebrew Warnings and Cautions) FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose.
Canadian Notice (Avis Canadien) Modifications The FCC requires the user to be notified that any changes or modifications made to Avid hardware that are not expressly approved by Avid Technology may void the user’s authority to operate the equipment. Cables Connections to Avid hardware must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
G Safety and Regulatory Information (Hebrew LED Safety Notices) European Union Declaration of Conformity Declaration of conformity Konformitätserklärung Déclaration de conformité Declaración de Confomidad Verklaring de overeenstemming Dichiarazione di conformità We/Wir/Nous/WIJ/Noi: Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
European Union Declaration of Conformity declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 70000 Model Number(s): 7020-30088-XX Product Option(s): This declaration covers all opt
G Safety and Regulatory Information Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Japan EMC Regulations Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use. In the event that it has been mistakenly sold or purchased, please exchange it for equipment certified for home use.
G Safety and Regulatory Information Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations 4.
G Safety and Regulatory Information Examples of measures to reduce risks include: - Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use - Avoiding conditions likely to cause leakage or vaporization - Provision of markings to warn USERS about the hazards 7. Safety warning statement for equipment that is under hazardous voltages 8. Equipment with touch current exceeding 3.
Taiwan EMC Regulations 10.
G Safety and Regulatory Information 11.
Index Numerics C 10-Gb cable 29 1-Gb cable 29 Cable 10-Gb 29 CX-4 39 interconnect 29 length 39 micron 40 multi-mode fiber Cable A Access to system 51 Adding an engine 164 Adding hardware 163 Addresses virtual 101 After 173 AirSpeed switch redundancy 150 Application key install 81 installed 81 Argentina Conformity 182 Australia EMC regulations 182 Autorun.
Index Client Manager documentation 13, 77 Client Manager maintenance 162 Complete shutdown 162 Components, space for changing 51 Configure the Virtual Addresses 101 Configure Windows 173 Connecting cables 41, 51 Connector interconnect 29 USB 25 video 25 Control panel, System Director 25, 158 Crossover connection validation 99 CX-4 cable 39 D Daily maintenance 157 Diagnostics switch 159 switch infrastructure 135 Documentation client software 13, 77 Drive activity LED 25 DVD software installer 77 E Engine
Index IXS (ISIS Expansion Switch) described 22, 29 function 27 LEDs 29 location 28 J zones 32 Network connection binding order Interplay Framework 101 New install checklist 18 New Zealand EMC regulations 182 NMI button 25 Nomenclature 21 JDSU 41 O L LED drive activity 25 IXS (ISIS Expansion Switch) 29 network activity 25 power/sleep 25 system ID 25 system status 25 Length, cable 39 Loading software 77 M Maintenance check system health 117, 163 Client Manager 162 daily 157 monthly 160 weekly 159 Manage
Index Regulatory information 178 Reinstall Windows 171 Replace engine 166 switch 164 S Safety information 178 Server room shutdown 162 Server Teaming 151 Servicing, space for 51 SFP+ 29, 41 Shutdown server room 162 Snapshot tool 160 Software installer described 79 loading 77 Software upgrade 15, 119 Space for changing components 51 Splash screen 78 Status messages storage elements 158 Storage blade password 62, 67, 115 Storage elements 30 See also ISB status 158 Storage Groups adding ISBs 31 moving worksp
Index V Validate crossover connection 99 Verification of upgrade 133 Version of image 119 Video connector 25 Virtual Addresses, configure 101 W Weekly maintenance 159 Windows event logs 159 reinstall 171 Workgroup server failover 149 X XFP 29, 41 Z Zone examples 32 193
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.