Avid® ISIS® File Gateway Setup and User’s Guide
Legal Notices Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. This product is subject to the terms and conditions of a software license agreement provided with the software. The product may only be used in accordance with the license agreement.
Copyright (C) 1989, 1991 by Jef Poskanzer. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1995, Trinity College Computing Center. Written by David Chappell.
© DevelopMentor This product may include the JCifs library, for which the following notice applies: JCifs © Copyright 2004, The JCIFS Project, is licensed under LGPL (http://jcifs.samba.org/). See the LGPL.txt file in the Third Party Software directory on the installation CD. Avid Interplay contains components licensed from LavanTech. These components may only be used as part of and in connection with Avid Interplay. Attn. Government User(s). Restricted Rights Legend U.S. GOVERNMENT RESTRICTED RIGHTS.
Contents Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking The File Gateway Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Client Manager Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Creating Windows Users and User Groups on the File Gateway Server. . . . . . . . . 33 Adding Users and Listing Workspaces in the CIFS Configuration File . . . . . . . . . . 34 Setting the CIFS Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Guide The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. The Avid ISIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations. n This document describes the features for all Avid ISIS shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Symbol or Convention Meaning or Action Courier Bold font Courier Bold font identifies text that you type. Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Command+Option+C or Ctrl+drag. If You Need Help If you are having trouble using your Avid product: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidUnityISISDocumentation folder on the Avid ISIS installer DVD. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
1 Avid ISIS Gateway Server Overview The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up ISIS client licences. This chapter provides an overview of the Avid ISIS File Gateway server. The File Gateway is a 64-bit Intel® SR2500 server with the same image as the 64-bit System Director.
1 Avid ISIS Gateway Server Overview The Avid ISIS System Directors, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid ISIS administrator. File Gateway Server Front Panel The following figure shows the front view and control panel of the File Gateway server.
File Gateway Server Client File Gateway Server Rear Connections The following figure shows the rear panel of the File Gateway server and the function of each connection.
1 Avid ISIS Gateway Server Overview Customer Responsibility Before installing your Avid workgroup hardware, you are responsible for: n c • Developing a floor plan for your hardware configuration. This includes the Avid workgroup and attached clients. • Preparing your site to meet all the proper power, environmental, and space requirements for the Avid hardware and any attached Avid clients. To obtain site requirements for your Avid clients, see the Knowledge Base on the Avid Web site (www.avid.com).
Network Configuration Security Considerations Security for the Avid hardware should be addressed during site planning. Planning and implementing security for the hardware before installation would prevent you from disrupting or moving the hardware and users at a later time. If you have a secured network area for the Avid hardware, you might need to arrange security clearance for the Avid administrators who access the hardware.
1 Avid ISIS Gateway Server Overview Computers with Multiple Network Interfaces Computers that have multiple network interfaces in use must be entered in DNS so that all IP addresses have the exact same hostname. The File Gateway should have separate and unique DNS entries for each network port IP address. If you have multiple network interfaces on a computer and one is not used, use the Device Manager to disable the interface.
2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. To do this, a system installation check list is provided to help you perform the installation in the correct order. The installation check list continues past the information in this chapter and points you to the correct area in this document or the Avid ISIS ReadMe file to continue the installation. Installing Rack-Mount Rails and Brackets The Avid File Gateway server comes with rack-mounting rails.
2 Connecting the ISIS Equipment n • Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices. • For normal operation, you’ll need to maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments.
Supported Cabling 2. Load the File Gateway, t To install and configure the CIFS software, see “Configuring the Server for CIFS Access” on page 27. t To install and configure FTP, use the Windows Creation Wizard. “Configuring the Server for FTP Access” on page 37. Supported Cabling Avid supports the following cable types of Ethernet cables when connecting Zone 2 servers, and clients to switches in the Avid workgroup environments.
2 Connecting the ISIS Equipment Zone 2 Client (Indirect Connect) Configuration A Zone 2 (indirect connect) configuration consists of group of clients connected to an Ethernet switch with a 10-Gb port connected to an ISS located in the engine. Both Ethernet ports on the File Gateway server connect to one subnet via the Zone 2 switch using a 1-Gb port. CIFS and FTP clients can also use 10BaseT and 100BaseT connections.
Zone 2 Client (Indirect Connect) Configuration Avid ISIS File Gateway Zone 2 Network Configuration Zone 4 CIFS or FTP client in Zone 4 Ethernet Switch Zone 3 CIFS or FTP client in Zone 3 Ethernet VLAN 30 CIFS or FTP client in Zone 2 Zone 2 Ethernet to VLAN 10 or 20 File Gateway server in Zone 2 ISIS client in Zone 2 External switch 1 GB ethernet 1 GB ethernet to VLAN 10 or 20 VLAN 10 Intel Pro 1000 MT/PT board VLAN 20 10 GB ethernet Zone 1 1 GB ethernet Intel Pro 1000 MT/PT board Engi
2 Connecting the ISIS Equipment Setting Up Separate Network Traffic The File Gateway server uses the built-in Ethernet ports on the back of the server. Each port is dedicated to specific network traffic. Avid recommends you rename these ports so they can be easily identified as: ISIS Traffic and CIFS_FTP Traffic. Both these network ports should get static IP addresses (no DHCP). The ISIS Traffic port requires a setting change.
Zone 2 Client (Indirect Connect) Configuration 6. Right-click the ISIS Traffic connection and select Properties. 7. Deselect “File and Printer Sharing for Microsoft Networks.” 8. Click OK to save the change and close the Properties dialog box. 9. Right-click the CIFS_FTP Traffic connection and select Properties. 10. Verify that “File and Printer Sharing for Microsoft Networks” is selected for the CIFS_FTP Traffic connection.
2 Connecting the ISIS Equipment CIFS and FTP Traffic The CIFS and FTP Ethernet port on the File Gateway server needs a: 24 • Default gateway • Primary network port (top of binding order) • Unique DNS hostname • Name (example FileGW-cifs.avid-lab.com) • IP address (172.20.115.
Zone 2 Client (Indirect Connect) Configuration ISIS Traffic The ISIS Ethernet port on the File Gateway server needs a: • No default gateway • Unique DNS hostname • Name (example FileGW-isis.avid-lab.com) • IP address (172.20.115.
2 Connecting the ISIS Equipment 26
3 Configuring the Server for CIFS Access This chapter describes how to configure the File Gateway for a using Common Internet File System (CIFS) and other Avid ISIS shared storage hardware and contains the following sections: • CIFS Server Software • Creating Windows Users and User Groups on the File Gateway Server • Adding Users and Listing Workspaces in the CIFS Configuration File • Mapping Network Workspaces on CIFS Clients CIFS Server Software The File Gateway server uses the Ethernet ports on t
3 Configuring the Server for CIFS Access Loading the Client and CIFS Software To load the Avid ISIS software: 1. Insert the Avid ISIS DVD into the System Director DVD drive. The DVD automatically starts and opens a dialog box opens.
CIFS Server Software 2. Click the Install Products button. The Install Products dialog box opens. 3. Click the Windows Client button in the Install Products dialog box. A Setup Wizard opens. n You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD drive]:\AvidUnityISISClientx64\AvidUnityISISClientx64.msi. 4. Follow the instructions in the Setup Wizard when the File Location window opens. Do not restart the File Gateway if prompted. 5.
3 Configuring the Server for CIFS Access Checking The File Gateway Service After loading the Avid ISIS File Gateway software the AvidUnityISISFileGateway is automatically started when you restart the File Gateway server. There is no need to access the service but if you want to check or change the state of the service, do the following. To Start and Stop your CIFS service: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Select Device Manager.
CIFS Server Software Client Manager Preference Setting up the Client Manager for separate ISIS and CIFS_FTP Traffic. n Whenever the File Gateway server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software (AvidUnityISISFileGatewayx64). To set the Client Manager preferences: 1.
3 Configuring the Server for CIFS Access 4. Click Network and deselect the CIFS_FTP Traffic port. n Only the Ethernet ports designated for ISIS traffic must be checked. Uncheck the other network ports. 5. Click Apply. 6. Close the Client Manager Window. When the Client Manager is running, an icon appears in the Windows system tray. The Client manager software cannot be running on the File Gateway server. You must Exit the application. 7.
Creating Windows Users and User Groups on the File Gateway Server Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid ISIS File Gateway server using the standard Windows 2003 operating System process.
3 Configuring the Server for CIFS Access 8. In the Select Users, Computers, or Groups dialog box, under “Enter the object names to select,” type the name of the user account or group account that you want to add, and then click OK. 9. In the New Group dialog box, click Create, and then click Close. Adding Users and Listing Workspaces in the CIFS Configuration File Locate the sample Avid ISISI File Gateway server sample config.
Setting the CIFS Bandwidth 6. Type a number between 40 and 100 at the end of the text file, to indicate the bandwidth speed you want available to the clients. Your configuration file should look similar to the following: n When the pound sign (#) is in the front of the statement in the configuration file, that statement is ignored. When you edit the sample configuration file, remember to removed the pound sign (#) in front of the configuration statements you want to use in the text file. 7.
3 Configuring the Server for CIFS Access Mapping Network Workspaces on CIFS Clients CIFS clients should map network workspaces to their system for a convenient shortcut to the workspace. You can map multiple workspace. To map a workspace to a CIFS client (Windows): 1. Click Start > Run on the CIFS client. 2. In the Open text box, type the path of the workspace on the cooperate domain, for example \\FileGateway_server_name\shared_workspace_name and click OK. 3.
4 Configuring the Server for FTP Access This chapter describes how to configure the File Gateway server to share Avid ISIS workspaces network client using File Transfer Protocol (FTP). The FTP functionary is done through Microsoft’s Internet Information Services (IIS) and the FTP Service. Setup the FTP Server The File Gateway server uses the Ethernet ports on the back of the server. Each port is dedicated to specific network traffic.
4 Configuring the Server for FTP Access Setup the System Director for FTP clients: 1. Create Mirrored or RAID workspaces on the System Director to be used for FTP access. 2. Create an ISIS user (for example, “ftpuser”) and grant that user Read or Read/Write access to the targeted FTP workspaces according to the access levels needed. n You cannot use a blank password for the “ftpuser” account. 3.
FTP Server Software FTP Server Software Load the ISIS client software, configure the network traffic, and then create the FTP site using the Windows operating system. Loading the Client Software To load the Avid ISIS software: 1. Insert the Avid ISIS DVD into the System Director DVD drive. The DVD automatically starts and opens a dialog box opens.
4 Configuring the Server for FTP Access 2. Click the Install Products button. The Install Products dialog box opens. 3. Click the Windows Client button in the Install Products dialog box. A Setup Wizard opens. n You can also install the AvidUnityISIS 64-bit client software using the following path: [DVD drive]:\AvidUnityISISClientx64\AvidUnityISISClientx64.msi 4. Follow the instructions in the Setup Wizard when the File Location window opens. 5. Once the installation is complete, click close. 6.
FTP Server Software 2. Within the ftproot folder, create folders for each of the ISIS workspaces to be used for FTP access. The name of the folders should be an exact match of the Alias names. n This setup is necessary in order to see the list of workspace folders on the FTP server from a browser without having to specify the folder name during initial connection via the browser. 3. Right-click My Computer and select Manage on the File Gateway server. The Computer Management window opens. 4.
4 Configuring the Server for FTP Access 7. Click Next. The FTP Site Description opens. 8. Type a description in the Description text box to help the administrator identify the workspace and click Next. The IP Address and Port Settings window opens. 9. Enter the IP address for the CIFS_FTP Traffic network connection you renamed earlier (see “Setting Up Separate Network Traffic” on page 22).
FTP Server Software 10. Accept the default TCP port value of 21 and click Next. The FTP User Isolation window opens.
4 Configuring the Server for FTP Access 11. Accept the default setting and click Next. The FTP Site Home Directory window opens. 12. Type the folder name and path you created on the File Gateway D: drive in the Path text box (for example, d:\ftproot) and click Next. The FTP Site Security Credentials window opens.
FTP Server Software 13. Select the permissions to grant to FTP users (for example: Read only or Read and Write) and click Next to complete the wizard. 14. Click Finish. The FTP Site Creation Wizard finishes and the newly created FTP site folder is displayed in the Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name in the Computer Management window. 15. Right-click the newly created FTP site folder and select Properties. 16.
4 Configuring the Server for FTP Access Creating Virtual Workspaces To create multiple virtual workspaces: 1. Right-click My Computer and select Manage on the File Gateway server The Computer Management window opens. 2. In the left pane of the Computer Management window, click the plus sign (+) to expand the Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > Virtual_name. 3. Select the Virtual FTP Sites folder and select Action > New > Virtual Directory.
FTP Server Software 6. Type the network path to the workspace in the Path text box (for example, \\virtual system director name\workspace name) and click Next. The FTP Site Security Credentials window opens. 7. Deselect the checkbox and enter the User Name and Password used to access the File Gateway server and click Next. n This is where you must enter the matching File Gateway server username and ISIS username for proper workspace authentication and access between the two servers.
4 Configuring the Server for FTP Access 8. Re-enter the password when prompted and click OK. 9. The Virtual Directory Access Permissions window is displayed. Select to allow Read and Write permissions and click Next. 10. Click Finish. The Virtual Directory Creation wizard completes and the newly created Virtual Directory is displayed in the Computer Management window under Services and Applications > Internet Information Services (IIS) Manager > FTP Sites > virtual_name > workspace_name. 11.
FTP Client Accessing a Workspace To create a local user account: 1. Right-click on My Computer and select Manage. The Computer Management Window opens. 2. Expand the “Local Users and Groups” folder in the left pane. 3. Click Users. 4. Click Action > New User. 5. Type the appropriate information in the dialog box. 6. Select or clear the appropriate check boxes: - User must change password at next logon - User cannot change password - Password never expires - Account is disabled 7.
4 Configuring the Server for FTP Access Windows and Macintosh FTP clients are able to exercise all basic FTP functionality and FTP file transfers on an ISIS workspace via command line interface and Internet Browsers. FTP Client Accessing a Shared Workspace Using a Command Line After setting up the File Gateway server, you can use any Windows or Macintosh system on the corporate network as an FTP client to upload or access files on the workspace you have shared.
FTP Client Accessing a Workspace FTP Client Accessing a Workspace Using Your Browser After setting up the File Gateway server, you can use any Windows or Macintosh system on the corporate network as an FTP client to upload or access files on the workspace you have shared. To access a shared workspace from a client: 1. Start your Windows or Macintosh system on the corporate network. 2. Start your browser application. 3. Type “ftp FTP_FileGatewayServer_Name” in the Address bar text box. 4.
4 Configuring the Server for FTP Access 52
A Dimensions and Weights The Avid ISIS File Gateway server is rack-mountable in any standard 19-inch video racks using either NEMA or EIA mounting-hole layouts. Dimensions and Weight Specifications The following table provides the dimensions and weight of the Avid ISIS hardware and the optional rack components. Make sure the surfaces where you place the equipment can accommodate the equipment’s size and weight. Component Dimensions and Weight Component Height Width File Gateway server 3.
A Dimensions and Weights Environmental Specifications The following table provides information on operating and storage temperature, and humidity specifications for the Avid hardware components. Make sure your environment meets the narrowest range of specifications in the table.
B Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware. • Warnings and Cautions • FCC Notice • Canadian Notice (Avis Canadien) • LED Safety Notices • European Union Declaration of Conformity • Disposal of Waste Equipment by Users in the European Union • Australia and New Zealand EMC Regulations • Taiwan EMC Regulations Warnings and Cautions c c c c c c Never install equipment if it appears damaged.
B Safety and Regulatory Information FCC Notice Part 15 of the Federal Communication Commission Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference free radio frequency spectrum. Many electronic devices produce RF energy incidental to their intended purpose. Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules.
LED Safety Notices LED Safety Notices Avid hardware might contain LED or Laser devices for communication use. These devices are compliant with the requirements for Class 1 LED and Laser Products and are safe in the intended use. In normal operation the output of these laser devices does not exceed the exposure limit of the eye and cannot cause harm.
B Safety and Regulatory Information declare under our sole responsibility that the product, erklären, in alleniniger Verantwortung,daß dieses Produkt, déclarons sous notre seule responsabilité que le produit, declaramos, bajo nuestra sola responsabilidad, que el producto, verklaren onder onze verantwoordelijkheid, dat het product, dichiariamo sotto nostra unica responsabilità, che il prodotto, Product Name(s): ISIS 7000 Product Option(s): This declaration covers all options for the above product(s).
Disposal of Waste Equipment by Users in the European Union Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
B Safety and Regulatory Information Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
Taiwan EMC Regulations 4.
B Safety and Regulatory Information Examples of measures to reduce risks include: - Avoiding the use of constructional and consumable materials likely to cause injury by contact or inhalation during intended and normal conditions of use - Avoiding conditions likely to cause leakage or vaporization - Provision of markings to warn USERS about the hazards 7. Safety warning statement for equipment that is under hazardous voltages 8. Equipment with touch current exceeding 3.
Taiwan EMC Regulations 10.
B Safety and Regulatory Information 11.
Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.