® ® Avid ISIS Client Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Macintosh Support and Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Linux Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Windows Client Network Properties (Other than Windows XP) . . . . . . . . . . . . . . . . 29 Configuring Windows XP Client Network Properties . . . . . . . .
Enabling Bandwidth Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Creating or Releasing Bandwidth Reservations. . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Administrative Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Clearing Cached Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Managing Logs and Messages . . . . . . . . . . . . .
Using This Guide The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance. Unless noted otherwise, the material in this document applies to the Windows®, Mac OS® X, and Linux operating systems.
If You Need Help Symbol or Convention Meaning or Action > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
Accessing the Online Documentation 4. Visit the online Knowledge Base at www.avid.com/US/support. Online services are available 24 hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view error messages, to access troubleshooting tips, to download updates, and to read or join online message-board discussions. Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format.
1 Avid ISIS Client Manager Setup and Installation Most Windows® editing clients require the 1 Gb Intel® Pro 1000 PT or PF Ethernet network adapter to connect to the Avid ISIS system, even if the clients are connected to an external switch. For the most up to date list of Windows computers that require the Intel Pro 1000 Ethernet network adapter, see the Avid ISIS ReadMe. Macintosh clients and some Windows clients have been qualified to use the onboard 1 Gb ports.
1 Gb Network Adapter Settings (Reference) Loading or Updating the Intel Pro Driver on Windows Clients To load the Intel Pro driver on a Windows client: 1. After you install the Intel Pro 1000 network adapter and restart your system, you might receive a Hardware Wizard message about looking for the Intel Pro 1000 driver. Cancel the message. 2. Copy the file titled Intel_xx.x driver to your client system; found on the Avid ISIS software kit in the \Drivers\ISIS Client\Intel_Pro1000\ folder. 3.
1 Gb Network Adapter Settings (Reference) Modifying the 1 Gb Pro/1000 Network Adapter Settings (Windows) Under normal circumstances, you do not have to change the network adapter settings. The Client Manager installer checks for specific hardware platforms (Intel, Broadcom, and Myricom) and makes changes only to those. If you have a different adapter, you might need to change the settings manually. The following procedure is provided for reference. To access the network port properties: 1.
1 Gb Network Adapter Settings (Reference) a. Click Flow Control and set the Value to Rx&Tx Enabled. b. Click Interrupt Moderation Rate and set the Value to Enabled. c. Click Interrupt Throttling Rate and set the Value to Adaptive. d. Make sure that the Receive Buffers Value is set to 1024. e. Make sure that the Transmit Buffers Value is set to 1024. f. Click OK to close the Performance Options. 6. Click the Power Management tab. [ a.
Dual Port Network Connections 7. Click OK to close the Server Adapter Properties dialog box. 8. (Option) If this is a dual port network adapter, repeat steps 3 through 7 to configure the second Intel Pro 1000 port. 9. Restart the client system. Dual Port Network Connections Dual 1 Gb Ethernet connections allow you to use a dual-attached client for redundancy and performance enhancements.
Myricom 10 Gb Network Adapter and Driver Installing the Myricom Network Adapter on Windows Clients The Myricom driver v1.1.10 or later is required for 10 Gb Windows clients. Copy the installer to your Avid editing client and use the following information to set up the Myricom 10 Gb network adapter. The Myricom driver can be found in the \Drivers\ISIS Client\Myricom\ folder of the ISIS software kit.
Myricom 10 Gb Network Adapter and Driver Myricom 10 Gb Network Settings Option Setting Flow Control On Interrupt Coalescing Delay 2 Receive Buffers 2048 MTU 1500 Receive Side Scaling (RSS) Disabled Under normal circumstances, you do not have to change the network adapter settings. The Client installer checks for specific hardware platforms (Intel, Broadcom, and Myricom) and makes changes only to those. If you have a different adapter, you might need to change the settings manually.
Myricom 10 Gb Network Adapter and Driver 3. Click Configure. 4. Click the Advanced tab.
Myricom 10 Gb Network Adapter and Driver 5. Click OK. After changing the Myricom driver settings, restart your client system. Installing the Myricom Network Adapter on Macintosh Clients The Avid ISIS software is available on the Avid ISIS Software kit. Load the files on your Avid editing client and use the following information to set up the Myricom 10 Gb network adapter. To install the Myricom network adapter in Macintosh clients: 1. Shut down the Avid editing system. 2.
Myricom 10 Gb Network Adapter and Driver 8. Restart the client to finish the installation. 9. Start the Avid ISIS client software and select the following UHRC requirements: - Select the Ultra High Resolution setting in the Client Manager Preferences. - Mount a 512 KB chunk size workspace. Myricom Network Adapter Settings on Macintosh Clients The Myricom 10 Gb network adapter requires the following settings. To configure the Myricom network adapter in Macintosh clients: 1.
Myricom 10 Gb Network Adapter and Driver 4. Click the Ethernet tab (depending on your Mac OS, this selection could be the Hardware tab). 5. Select the following settings.
Client Software Installation Myricom 10 Gb Network Settings Option Setting Configure Manually Speed Autoselect Duplex Full - Duplex, Flow-Control MTU Standard (1500) 6. Click OK. After changing the Myricom driver settings, restart your client system. Updating the Myricom Driver on Macintosh Clients The Myricom driver v1.3 or later is required for 10 Gb Macintosh clients with Mac OS v10.7.x and v10.8.x. Previous versions of the Myricom driver do not work.
Client Software Installation Loading Client Software You can load the Client software in the following ways: • n Use a browser to reach the ISIS Management Console and load it from the System Director. To use the ISIS Management Console, you need Adobe® Flash® Player (v11.x or later) installed on your system. If you encounter problems with the ISIS Management Console display, you might have an outdated version or multiple versions of the Flash Player installed.
Client Software Installation 6. Click the appropriate client installer: t Windows *.msi t Macintosh *.dmg t Linux *.bin You can choose either to save or run the installation software; either is acceptable. 7. Restart the client if prompted. The client software starts automatically when the client restarts. ISIS Client Software Installation Besides the Windows *.
Client Software Installation To install Avid ISIS Windows client software: 1. Log into your Windows client system as a user with Administrative privileges. 2. Load the new software kit on your Windows client system. 3. Double-click the AvidISISSetup.exe file in the software kit. The installer detects the existing version of the installed client software (if any) and displays the components that need to be upgraded in the splash screen. 4.
Client Software Installation To install Avid ISIS Linux client software: 1. Copy and save the new AvidISISClient_el6.x86_x.x.x.bin file from the: t \AvidISISClientInstallers folder in software kit to the user’s home directory of your Linux client system. t Management Console > Installer page to the user's home directory of your Linux client system. 2. Open the Terminal application: Application > System Tools > Terminal on your Linux client.
Client Software Installation n t (Windows) Right-click the Client Manager icon and select Avid ISIS Client Manager. t (Macintosh) Select Go > Applications, and then double-click the AvidISIS folder. In this folder, double-click the ISISClientManager.app file. t (Linux) Click Applications > System Tools and select Avid ISIS Client Manager.
Client Software Installation 6. Log in using the Username and Password assigned to you by the Avid ISIS administrator. Do one of the following: t (Windows) Type your account name in the Username text box, and type your password in the Password text box. t (Windows) If your ISIS system is configured to use the Windows user name and password for your local system, select OS Login. By default, the Username and Password text boxes are inactive when you select this option.
Client Software Installation See “Installing the Myricom Network Adapter on Macintosh Clients” on page 15 for instructions on installing the 10 Gb adapter boards and the software. Once the Myricom 10 Gb adapter board is installed, upgrade the driver. Updating Client Manager Software Before updating the Avid ISIS Client Manager software on your system, unmount any mounted workspaces and exit the Client Manager software.
Configuring Network Profiles and Firewalls Client Licensing Any client that connects to the Avid ISIS system is included in the Avid ISIS client count stored in the System Director License key. There is no need to order special licenses for each client. If you are not certain about your license status, see the Avid ISIS ReadMe for number of supported clients or your ISIS system administrator.
Configuring Network Profiles and Firewalls - Domain network - Public network - Private network Once you have determined which network profile has been applied to the connection(s) to your ISIS system, you can go to the next step. 2. Open the Client Manager. (For information on opening the Client Manager, see “ISIS Shared Storage Network Connection” on page 42.) 3. Click the General Preferences button in the Client Manager window. The General Preferences dialog box opens.
Configuring the Client Network Properties Configuring the Windows XP Firewall The Windows XP Firewall is set by default. The Windows Firewall is part of the Security Center located in the Windows XP Control Panel. The Client Manager installer automatically configures the Windows Firewall to open the correct ports, but it is possible to have errors if the “Don’t allow Exceptions” option is selected on the General tab of the Windows Firewall dialog box.
Configuring the Client Network Properties n If your Avid ISIS network includes a DHCP server, clients can automatically obtain IP addresses. You only need to assign static IP addresses on your Ethernet clients if you do not have a DHCP server. Windows Client Network Properties (Other than Windows XP) To configure the Ethernet port on your Windows clients: 1. Click Start and type ncpa.cpl in the Search text box.
Configuring the Client Network Properties 5. In the General tab, select the “Use the following IP address” option. 6. Type a unique IP address in the IP address text box, depending on your configuration: t For direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. t For switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. 7. Type the appropriate subnet mask in the Subnet mask text box. 8.
Configuring the Client Network Properties 5. In the General tab, select the “Use the following IP address” option. 6. Type a unique IP address in the IP address text box, depending on your configuration: t For direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. t For switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. 7. Type the appropriate subnet mask in the Subnet mask text box. 8.
Configuring the Client Network Properties 4. In the right pane select Manually from the Configure IPv4 menu. 5. Type a unique IP address in the IP address text box, depending on your configuration: t For direct connect configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. t For switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. 6. Type the appropriate subnet mask in the Subnet Mask text box. 7.
Configuring the Client Network Properties Configuring Linux Client Network Properties To configure the Ethernet port on your Linux clients: 1. Click System > Preferences > Network Connections. 2. Click the Wired tab (selected by default). 3. Select the network connection and click Edit. 4. Click the IPv4 Setting tab. 5. Select Manual from the Method menu. 6. Click Add. 7.
Configuring the Client Network Properties t For switch configurations, see the Avid ISIS Setup Guide or ask your Avid ISIS administrator. 8. Type the appropriate subnet mask in the Netmask text box. 9. (Optional) If connecting to a corporate network or outside the ISIS subnet, add the default gateway and DNS server addresses. See your corporate administrator for the Default gateway and DNS server addresses. 10.
Configuring the Client Network Properties The Network Interfaces dialog box opens. 4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes. 10 Gb Client Resolution Settings Avid ISIS editing clients with a 10 Gb network adapter installed should use the Ultra High Resolution setting in the Client Manager Preferences. n If using the 10 Gb network adapter in an Avid Interplay server for the Copy/Move Service, use the Medium Resolution setting.
Configuring the Client Network Properties 2. In the Client Type drop down, select “Ultra High Resolution.” 3. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.
2 Using Avid ISIS Client Manager Avid ISIS Client Manager allows your client to connect to the Avid ISIS shared storage network. When you install the Avid ISIS Client, the Client Manager runs in the background so you can mount and access your workspaces at any time, as well as manage your workspaces and bandwidth reservations. On Windows clients an icon appears in the System Tray in the lower right corner of your desktop. On Macintosh clients, an icon appears in the dock.
Client Manager Window 1 Client Manager Tool bar — change preferences or access help 2 Systems list — lists all available and connected ISIS systems: ISIS | 5500 - 5000 and ISIS | 7500 - 7000 systems are listed as “Online” ISIS | 2500 - 2000 is listed as “Nearline” 3 System bandwidth area — bandwidth settings (hidden by default), display setting is in the General Preference Setting dialog window 4 Workspaces list — lists all workspaces available on connected ISIS systems 5 Workspaces details area —
Client Manager Buttons Client Manager Buttons The following table describes the Client Manager buttons. You can also hold the cursor over the button and get a tool tip on the button function. n The visibility of these icons depends on other settings.
Client Manager Buttons Button Location Function (Continued) English Client Manager window toolbar Selects the country language displayed in the Client Manager window. The following languages are available. • Arabic • English • French • German • Italian • Japanese • Korean • Russian • Simplified Chinese • Spanish Client Manager window toolbar Opens the Client Manager Help. Help is available in the language matching the language displayed.
Client Manager Buttons Button Location Function (Continued) Systems toolbar Toggle Auto Reservation Systems Login Icon representing a client user Systems Login Icon representing the client user has OS Login selected Systems Login Icon representing the client user has Auto Connect selected Workspaces toolbar Mount Selected Workspaces Workspaces toolbar Unmount Selected Workspaces Workspaces toolbar Assign Mount Point to Selected Workspace Workspaces toolbar Toggle Auto Mount Workspaces Wo
ISIS Shared Storage Network Connection Button Location Function (Continued) Logs toolbar Saves the messages displayed in the current Client Manager window, the default location is: • (Windows) C:\Program Files\Avid\ISIS Client • (Macintosh) [Drive]:/Users/USERNAME Client Manager logs are automatically saved even when the Save Log Message button is not clicked. Logs are saved in the following location: • (Windows) C:\Users\USERNAME\AppData\Local\Avid\ISIS ClientManager\Logs • (Macintosh) [Drive]:
ISIS Shared Storage Network Connection If your system is a Zone 3 or a Zone 4 client, add the remote server IP address for your System Director. For more information, see “Adding a Remote Host” on page 47. For information on Avid ISIS zone descriptions, see “Avid ISIS Client and Zone Descriptions” on page 47. Fast User Switching Not Supported Fast User Switching is a Windows feature that allows multiple user accounts to log on to a computer simultaneously.
ISIS Shared Storage Network Connection t Click the Connect button. t Right-click the System Director name and select Connect. t Double-click the System Director name. 4. Log in by doing one of the following: t (Windows) Type your account name in the Username text box, and type your password in the Password text box. t (Windows) If your ISIS system is configured to use the Windows user name and password for your local system, select OS Login.
ISIS Shared Storage Network Connection If you hover the mouse cursor over the tray icon, a tooltip containing additional information appears: Changing Your Password You can use the Client Manager to change the password you use to log on to your Avid ISIS user account. n If your user name and password are different for your client system and your Avid ISIS account, your system cannot automatically reconnect to the media network when you restart your system. To change your Avid ISIS account password: 1.
ISIS Shared Storage Network Connection 7. Click the green check mark to apply the changes or click the red X to close the dialog box without any changes. Opening the ISIS Management Console from the Client Manager You can open the ISIS Management Console from the Client Manager window after you have connected to an ISIS system. From the Management Console login screen you can access the complete Management Console documentation using the Help link.
ISIS Shared Storage Network Connection Avid ISIS Client and Zone Descriptions All clients in the media network are classified by zones, depending on how they connect to the network.
ISIS Shared Storage Network Connection 3. In the text box, type the actual server name or IP address of the Avid ISIS System Director to which you want to connect. You cannot use the virtual server name or the virtual IP address of the remote host. 4. Click Add. The Input dialog box opens. 5. In a Dual System Director configuration, enter both System Director names or IP addresses. You cannot use the virtual server name or the virtual IP address of the System Directors. 6. Click Add.
ISIS Shared Storage Network Connection Setting the Client Manager Display Properties Display properties in the Client Manager control how the application displays information on your local system. To set Client Manager display properties: 1. Open the Client Manager. (For information on opening the Client Manager, see “ISIS Shared Storage Network Connection” on page 42.) 2. Click the General Preference Settings button from the toolbar of the Client Manager window. 3.
ISIS Shared Storage Network Connection Setting Client Types Set your client type to match your network path capability: Resolution Setting Use with: Low resolution Interplay Assist Zone 4 (no QoS Guarantees using a less than optimal path) Avid editing systems using MPEG-2 resolutions.
ISIS Shared Storage Network Connection 3. In the General area, click the Client Type menu, and select the appropriate client type: t Low Resolution t Medium Resolution (default) t High Resolution t Ultra High Resolution 4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes. Enabling the Network Interface Only network interfaces involved with communicating with the ISIS system should be enabled. To select the Network Interface: 1.
ISIS Connection Tests 3. Make sure your ISIS Ethernet network connection is selected. 4. Click the green check mark to apply the changes or click the red X to close the dialog box without any changes. ISIS Connection Tests Before you begin using the Avid ISIS shared storage network, test the connection to your workspace to make sure communication between your client system and the media network is sufficient for the functionality needed by your system.
Mounting and Unmounting Workspaces The Client Manager then automatically attempts to reestablish the connection with the System Director. When the connection is successfully reestablished, a Log message informs you of the connection state. c Linux clients must always unmount workspaces before exiting Client Manager or your mount points could be different the next time you start the Client Manager and mount them.
Mounting and Unmounting Workspaces The next time you log in to your client system, the Client Manager automatically mounts the selected workspace. To mount multiple Avid ISIS workspaces on your system: 1. Open the Client Manager. The Workspaces list opens. The Online field displays a green ball for workspaces that are already mounted. You can filter the Workspaces list by Workspace name. 2. Do one of the following: t Select multiple non-contiguous workspaces with Control+click.
Mounting and Unmounting Workspaces To unmount multiple Avid ISIS workspaces on your system: 1. Make sure your Avid application is not running. 2. Open the Client Manager. The Workspaces list opens. The Online field displays a green ball for workspaces that are already mounted. You can filter the Workspaces list by Workspace name. 3. Do one of the following: t Select multiple non-contiguous workspaces with Control+click.
Workspace Display n The Macintosh and Linux dialogs are different, the UNC does not apply but you can select the default or manually entered mount point. 4. Click the Choose drive letter menu, and select the drive letter you want to use for mounting workspaces. Option Description Next available drive letter (letter:) Mounts the workspace to the next available drive letter, working backward from drive Z: Select drive letter Mounts the workspace to the selected available drive letter. UNC (\\path) (
Workspace Display • Protection type • User privileges for the workspace (read, read/write) Retrieving Workspace Details When you connect to an ISIS system, only the workspace names are displayed; you need to retrieve additional workspace details manually. You do not have to mount a workspace to retrieve its details. To retrieve details for one or more selected workspaces: 1. Do one of the following: t Select a single workspace by clicking on a workspace row.
Bandwidth Reservations 2. Click the field heading again to reverse the sort order. Filtering the Display If the Workspaces list contains a large number of workspaces, you might want to filter the items in the list. To filter the Workspaces list: t Type part or all of a workspace name in the “Search Workspaces” field. The Workspaces list updates to display the workspace names that match the text entered. To display all Workspaces: t Delete the text in the “Search Workspaces” field.
Bandwidth Reservations n Setting a bandwidth limit on editing clients can adversely affect playback performance. Avid recommends that you do not set bandwidth limits for users other than Avid AirSpeed® clients. However, your administrator might need to set a bandwidth limit for other devices, such as an Avid ISIS TransferManager, in the event the device is consuming more bandwidth than expected.
Administrative Tasks 3. Use the up/down buttons to select the number of streams you will need. 4. Select the type of stream from the list. There are several presets for various formats, as well as numeric bandwidth values. n If the selected bandwidth value exceeds the limits imposed either by the client type specified by the Client Manager or the reserved bandwidth value set in the Management Console, a warning symbol will appear next to the Total Rate value.
Administrative Tasks Clearing Cached Data The Client Manager maintains information on site settings in cache files, and the tool appends data each time you open the Client Manager. You can clear the cached information — for example, to remove settings for users no longer working on a specific system — by deleting the cache files. To clear cached data: 1. Open the Client Manager. (For information on opening the Client Manager, see “ISIS Shared Storage Network Connection” on page 42.) 2.
Administrative Tasks To clear all event logs: t Right-click in the list and select Clear.
3 Avid PathDiag Tool Avid PathDiag tool is a diagnostic utility that allows you to validate your Avid ISIS storage group by quantifying the throughput of Windows or Macintosh editing applications accessing Avid ISIS workspaces. The Avid PathDiag tool can also test the throughput from local storage elements and any other shared storage to which a client has access.
PathDiag Tool Interface PathDiag Tool Interface The primary user interface of PathDiag tool consists of a single window from which you can select the test to be performed, start and stop the selected test, and view the test results as the test progresses. You access auxiliary controls through dialog boxes.
PathDiag Tool Interface • 1 — Settings area • 2 — Messages area • 3 — Results area • 4 — Control area • 5 — Start and Stop buttons • 6 — Test results graph • 7 — Zoom slider control Settings Area The Settings area in the main window displays the name of the currently selected test, the test duration, and the path to the storage that will be tested. The Setup button allows you to change the test settings. For more information, see “Diagnostic Tests” on page 68.
PathDiag Tool Interface Control Area The Control area in the main window has Start and Stop buttons along with test timing information. For more information, see “Starting and Stopping the Test” on page 75. Messages Area The Messages area provides test progress and diagnostic information about the operation of the utility. If you need to troubleshoot, the detailed text information in these messages might be helpful.
PathDiag Tool Interface Item Description Win32 File API Indicates the Win32 file access API is being used. This indicator is displayed for local disks, mounted ISIS workspaces, and network file shares. Self-Test Indicates the performance monitor runs a test without actually performing any read or write operations. This is usually done to benchmark the tool without disk input/output actions affecting the results.
Diagnostic Tests n When you run the Network Connectivity test, the Test Results graph display is replaced with a table of results generated by the test. For more information, see “Setting Up a Network Connectivity Test” on page 73. Diagnostic Tests The Settings area of the PathDiag tool displays the currently specified test parameters. Before running the test, you must mount at least one workspace in the Avid ISIS shared storage network.
Diagnostic Tests Parameter Description Test Name The following are predefined selections that perform either read or write testing at a bandwidth similar to that required for DV 25, DV 50, IMX 30, or low resolution operation.
Diagnostic Tests 3. If necessary, specify paths and file names for optional test and error log files as follows: a. Click Optional Log Files. The Avid ISIS PathDiag Optional Log Files dialog box opens. b. If you want to log information about the test and its results, type a path name and a file name in the Log File text box, or click Browse to search for a file name. c.
Diagnostic Tests 2. Adjust the custom test parameters described in the following table, as required: Parameter Description File Access Method PathDiag tool supports more than one interface or protocol for accessing data. This option allows you to control which interface is used. Choose one of the available settings: • Automatically select — PathDiag tool selects a protocol automatically for testing the selected path. Generally, the tool selects Win32 File API for the specified path.
Diagnostic Tests Parameter Description (Continued) Reads vs Writes PathDiag tool supports testing that focuses on Reads or Writes, or that alternates between Reads and Writes. Select a testing mode: • Writes, then Reads — The utility alternates between Write and Read tests. Approximately half of the test duration is allocated to reading, and the other half is allocated to writing. • Writes Only — The utility writes test data files and measures the throughput obtained during Write operations.
Diagnostic Tests Parameter Description (Continued) Use named common file for Reads This option changes the way that the Path to Test parameter is used, and the option is intended for advanced users only. When you select this option, the Path to Test parameter must specify a full path, including a file name. The test utility uses the named file for its Read tests. The utility creates the file if it does not exist and deletes it at the end of testing.
Diagnostic Tests 3. Type the host name or the IP address of the network system you want to test. 4. (Option) Set the Ping Data Buffer Size. The default buffer size is 8192 bytes, and the maximum buffer size is 64 KB. 5. Click OK. When you run the Network Connectivity test, results display in the Test Results graph area of the PathDiag tool. The following table describes the test results.
Starting and Stopping the Test Network Connectivity Results (Continued) Category Description Lo Hops The minimum number of forwarding routers in the path between the source and the target system Hi Hops The maximum number of forwarding routers in the path between the source and the target system Avg Hops The average number of forwarding routers in the path between the source and the target system % Lost The percentage of the packet lost in the test Starting and Stopping the Test You start and sto
Test Results Performance Graph The graph of results over time can help experienced users obtain information about system performance. The following display is a normal unlimited read/write profile for an ISIS client.
Test Results • Patterns: Is there a momentary drop in performance that occurs at consistent or varied intervals? Patterns can emerge as a result of implementation details and the configuration of a particular system (for example, caching strategies or physical memory), or they might indicate a load on a system that is occurring periodically.
4 Data Migration Utility The Data Migration Utility copies data from workspaces between an Avid MediaNetwork infrastructure and an ISIS infrastructure, or (as of the ISIS v4.5 release) between two ISIS infrastructures. You use Ethernet connections between the client and both Avid ISIS systems, or a Fibre Channel connection between the Avid MediaNetwork and the client.
Data Migration Between Avid Storage Networks t ISIS Windows client — to the Intel Pro 1000 PT network adapter on your Windows client. t ISIS Macintosh client — to the built-in Ethernet port on your Macintosh client. 3. Load the ISIS client software and any updates required for the release. 4. Load the Avid Data Migration software, see “Installing the Data Migration Utility” on page 80.
Installing the Data Migration Utility Installing the Data Migration Utility To install the Data Migration Utility: 1. Load the Avid ISIS client software and any updates required for the release. 2. Restart the ISIS client. 3. Load the Avid Data Migration software. The Avid Data Migration software can be found in the Avid ISIS software installer kit in the following location \AvidISISUtilities\ISIS Data Migration Utility\ folder. Double-click the appropriate installer and follow the prompts.
Data Migration Window The System Login Dialog box for both the MediaNetwork and the ISIS shared storage systems opens. n The system shown in the Source list varies depending on whether the source is a MediaNetwork or another ISIS system. 3. Log in using your Administrator account (Administrator is already entered): a. Type your MediaNetwork Administrator password in the Source text boxes. b. Click Connect or press Enter. c. Type your ISIS Administrator password in the Destination text boxes. d.
Data Migration Window 1 Data Migration toolbar — contains buttons for connecting or disconnecting to the shared storage environments, hiding the Verify and Copy Data and Transfer Queue panels, and opening the Transfer Preferences and Help dialog boxes. 2 Selection area — for selecting the MediaNetwork workspaces to be copied to the ISIS. 3 Storage Group area — lists the workspaces, total amount of data to be copied, and estimated amount of transfer time.
Data Migration Buttons Data Migration Buttons The following table describes the Data Migration Utility buttons. You can also hold the cursor over the button and get a tool tip on the button function.
Running the Data Migration Utility Button Location Function (Continued) Transfer Queue toolbar Clears the Transfer Queue panel of Completed, Failed and Canceled transfers. This button does not clear Active, Pending and Paused transfers. Transfer Queue toolbar Pauses the process of the data being copied. Press the Pause button again to continue the copy.
Transfer Preferences n The ISIS Storage Group must be already available before you start the Data Migration Utility. 4. Click Start Migration button to begin migration. This button is disabled if there is not enough space in the destination Storage Group or you have not selected all of the required parameters. If the connection is lost, the disconnection event displays in the Transfer Log. Status bars show progress in Transfer Queue. 5. (Option) Check the logs regarding transfer result.
Transfer Queue and Logs • Overwrite files even if timestamps are the same — This setting is available when “Overwrite existing files” is checked. Files are overwritten regardless of the date on the timestamp. • Overwrite read-only — This setting is available when “Overwrite existing files” is checked. Files are overwritten even if the file is read-only. To set the Transfer Preferences: 1. Open the Data Migration Utility. (See “Logging Into the Data Migration Utility” on page 80.
Transfer Queue and Logs To view data in the Transfer Queue: 1. Open the Data Migration Utility. (See “Logging Into the Data Migration Utility” on page 80.) If the Transfer Queue area is not displayed, click the show Transfer Queue button to display the panel. The Transfer Queue area is the bottom section of the Data Migration Utility window. You can sort the list in the window by clicking the headings at the top of the Transfer Queue panel.
5 ISIS Log Utility The ISIS Log Utility used by Avid Customer Support shows the logging information of the ISIS client connection. This utility is installed with the ISIS client software and is used to diagnose client issues. This updated utility has a common user interface for Windows, Macintosh, and Linux clients. • You can load predefined profiles (based on common troubleshooting scenarios) that use trace filters to gather data.
Running the ISIS Log Utility 2. Based symptoms the client is experiencing, select a profile from the Select Profile menu: - Default — Use this profile if you are unsure of which profile to use. These logs capture general ISIS client problems. - Client Hang — Capture these logs if the ISIS client stops functioning and you want to see if the unexplained client failure is associated to ISIS functions.
Changing Settings 4. (Option) Click “Current Settings” to change settings in the configuration. 5. Click “Take Snapshot” or “Start Continuous Log.” If you started a continuous log you need to click Stop Continuous log before accessing the logs. The logs are automatically compressed and saved to your client system. If you click Take Snapshot, click Save Snapshot to save the snapshot to a file.
Changing Settings 5. Select or deselect the changes you want in the Snapshot Options, Trace Buffer Filtering, and Continuous Logging sections of the window. 6. Click the Browse button to define where you want the log files to be saved or type in the new path. 7. Click Apply to save your changes and have them loaded in the test configuration. Click Reset to return all the options and path back to the original defaults. 8. Close the window. 9. Run the utility: see “Running the ISIS Log Utility” on page 88.
Index Numerics 10 Gb network adapter Client Manager preference setting 35 configuring as default connection 34 connection to ISIS engine 34 See also Myricom 10 Gb network adapter UHRC client 35 A Accessing Client Manager Help 58 Adding remote host 47 Administration tool See Management Console Administrative tasks clearing cached data 61 setting Client Manager display properties 49 using logs 61 Assigning mount points 55 Auto Connect (to System Directors) 43 Auto Mount (Workspaces) 52 Auto Reserve (bandwid
Index installers 19 licensing 26 network properties 28 Client logs 88, 90 Client Manager accessing Help 58 Auto Connect 43 Auto Mount workspaces 52 auto-connect 22 Bandwidth dialog 59 bandwidth reservation 58 buttons 39 changing ISIS passwords 45 clearing cached data 61 clearing logs 62 configure 22 configuring mount points 55 connecting from Zone clients 42, 47 connecting to ISIS 42 connecting to Shared Storage network 43 described 37 documentation 6 fast user switching 43 filtering display 58 initial con
Index settings 85 start copy 84 stop copy 84 supported client operating systems 79 supported infrastructures 78 transfer queue 86 window described 81 Windows clients 79 Diagnostic tests (PathDiag tool) 68 Diagnostic tools 63 Disk image (Macintosh) dismounting 25 mounting 25 Dismounting disk images (Macintosh) 25 Display Bandwidth in Bits Per Second (Client Manager display properties) 49 Display properties Client Type 49 Display Bandwidth in Bits Per Second 49 Enable Bandwidth Columns 49 Enable Bandwidth Di
Index ISIS Administration tool See Management Console ISIS Client Manager See Client Manager ISIS Log Utility 88, 88 ISIS Management Console See Management Console Measure Free Space In (Client Manager display properties) 49 Measurement strategy (PathDiag tool test results) 77 Messages area Client Manager 61 PathDiag tool 66 Microsoft Windows See also Windows 7 See also Windows Vista See also Windows XP Auto Connect (Client Manager option) 43 Client Manager Tray icon 44 Mount points as drive letters 55 as
Index P Passwords ASCII characters 45 ISIS, changing (Client Manager) 45 PathDiag tool Automatically Select (File Access Protocol indicator) 66 average rate calculation 75 Average Read or Average Write (Test Results graph) 67 control area 66 custom tests 70 diagnostic tests 68 File Access Protocol indicator 66 I/O Operation indicator 67 interface 64 interpreting results 75 logging test results 70 measurement strategy 77 messages area 66 Network Connectivity test 73 Peak Read or Peak Write MS/100 (Test Resu
Index Test Name (PathDiag tool standard test) 69 Test results (PathDiag tool) Average Rate (MB/s) 66 Current Rate (MB/s) 66 Errors 66 I/Os 66 interpretation 77 Test Results graph (PathDiag tool) 67 Testing network connection 52 Training services 6 Transfer Queue (Data Migration Utility) 86 Transfer Rate (PathDiag tool standard test) 72 Transfer Size (PathDiag tool standard test) 72 Transmit descriptors (Ethernet network adapter setting) 8 Troubleshooting 5 U UHRC Client 10 Gb network adapter 35 UNC (Unive
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