® ® Avid ISIS Administration Guide
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Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided "as is" without express or implied warranty. Copyright 1995, Trinity College Computing Center. Written by David Chappell.
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 2 Configuring the Management Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Configuring Management Console Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configuring External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configuring the Notification Service . . . . . . . . . . . . .
Managing the Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Engine Column List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Engine Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Removing Engines from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage Group and Chunk Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Storage Blades and Chunk Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 RAID 6 Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 RAID 6 Workspace, Dual ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Mirrored Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Managing Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Setting Workspace Access Privileges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Redistributing ISIS 7000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Redistribution ISIS 7000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Symmetric Configuration Redistribution . . . . . . . . . . .
Managing Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Devices Column List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Modifying Devices . . . . .
Log Aggregator Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Using the Log Aggregator Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . .
Creating New Storage Manager Agent Profiles. . . . . . . . . . . . . . . . . . . . . . . . 207 Viewing Storage Manager Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207 Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Changing the Agent Administrator Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Running Switch Infrastructure Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Using Agent Logging . . . . . . . . . . .
Using This Guide The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance. Unless noted otherwise, the material in this document applies to the Windows® and Mac OS® X operating systems.
If You Need Help Symbol or Convention Meaning or Action > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
1 Working with the Avid ISIS Management Console This section contains the following topics: • Before Performing Administrative Functions • Opening the Management Console • Using the Management Console Interface • Organizing Display Information • Filtering the Display • Updating Information • Selecting Items • Entering Text The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection to the System Director, as well as from the
Before Performing Administrative Functions Before Performing Administrative Functions It is critical that clients unmount Workspaces when you do the following: c • Stopping and restarting the System Director (unmount all Workspaces) • Changing users’ or user groups’ access (unmount only the affected Workspaces) • Renaming or deleting Workspaces (unmount only the affected Workspaces) If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and
Using the Management Console Interface The active System Director host name is one of the following: - The System Director Windows host name. - A host name which has been assigned to the active System Director on your network DNS server(s). Check with your network administrator if you are unsure of which System Director name to use. When you enter the ISIS 7000 System Director address, if any site certification warnings open, click Yes to accept the certificate.
Using the Management Console Interface n The following illustration is of the ISIS 7000 Management Console. It includes some features not available in the ISIS 5000. Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges. q w e rt y 1 System Status panel—Provides a snap shot view of several aspects of the Avid ISIS system.
Using the Management Console Interface Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface. q w e r t 1 Home link—You can click this link from any page to return to the Management Console Home screen.
Using the Management Console Interface q w e r t 1 Current system status panel — error/warning/info/upgrade status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event n ISIS 5000 systems do not have an upgrade status LED. The upgrade LED in the ISIS 7000 system informs you of the upgrade progress during upgrades.
Using the Management Console Interface System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status. If an event in the system log triggers a status to appear, a link is provided to the System Logs tool.
Using the Management Console Interface The Performance panel provides a summary of the following information: • Messages Per Second • Number of open files The Bandwidth panel displays “Megabytes per second,” information on total and per-client bandwidth.
Using the Management Console Interface Accessing Help The Help menu, located in the upper right-hand corner of the Management Console window, provides links to Avid ISIS online help as well as the complete set of PDF documents. n PDF documents can open in an external application or browser, depending on your configuration. An Administration Guide HTML Help is only available from the System Director Control Panel and requires Internet Explorer. The Help does not work properly in other browsers.
Using the Management Console Interface Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see “Managing Workspaces” on page 103 for more information.
Using the Management Console Interface • • The Connectivity section, which contains the following tools: Tool Description Connection Status View or disconnect any connected client; for more information, see “Monitoring System Connection Status” on page 160. Bandwidth View read and write bandwidth of any connected client; for more information, see “Monitoring Client Bandwidth” on page 157.
Using the Management Console Interface • • The Logging section, which contains the following tools: Tool Description System Information Get complete system information: Memory stats, host information, running processes, and Agent statistics, all on one screen; for more information, see “System Information Page” on page 166.
Organizing Display Information Organizing Display Information This section contains the following topics: • “Moving Columns” on page 29 • “Showing and Hiding Columns” on page 29 • “Sorting Information” on page 30 You can customize the Main display panel for any option by moving and hiding columns, and by sorting and filtering information. Moving Columns To move a column in the Main display panel: t Click and drag any column to the position you want, and release the mouse button.
Filtering the Display Sorting Information The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel. Sorting the information in columns arranges items in either numerical or alphabetical order. You can also perform a multilevel sort of the displayed information. To sort information: t Click the column heading for the column you want to sort. The information is sorted in ascending order.
Updating Information To filter the display: 1. Select a category from the Category menu. The Category menu lists all of the column headings available for the selected Command menu option. 2. (Option) Select “not” to exclude the items matching the filter rules from the search results. 3. Click the Condition menu and select the filter condition you want to use. 4. In the Filter text box, type the text or value you want to use to filter the display. 5. Click Filter.
Selecting Items Selecting Items You can select multiple items in most Management Console tool windows. The methods for selecting more than one item in a list are similar to those used in Windows Explorer or the Macintosh Finder. The following table summarizes the methods for selecting items and performing actions. Actions Selection Method To select an item Single click the item. To select multiple, non-contiguous items Ctrl+click each item you want to select.
Entering Text Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 31 characters in length. • You should not include a space in the name fields. • You should not use a period (.) as either the first or last character in the names you create. • You should avoid using non-permitted characters in the name fields.
2 Configuring the Management Console This section contains the following topics: • Configuring Management Console Preferences • Changing the Administrator Password • Configuring External Authentication • Configuring the Notification Service Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.
Configuring Management Console Preferences Option Type Description (Continued) Default Bandwidth for Auto text Reservation bandwidth allowed for devices that are Created Devices (MB/sec) (numeric) automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth. Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect.
Changing the Administrator Password Changing the Administrator Password The Management Console Administrator password is blank by default; it is highly recommended that you set an Administrator password when you use the Management Console for the first time. To change the Administrator password: 1. From the Management Console home page, do one of the following: t Click the Administrator Password icon, located in the Advanced section.
Configuring the Notification Service 2. Click the Enable check box to select it. The Domain Name text box becomes active. 3. In the Domain Name text box, enter the domain name of the network which the LDAP server(s) are members of, including subdomains, if applicable. Use the format subdomain.domain.top-level-domain; for example: dir.company.com 4. Click the “Server 0” check box to select it. The Address text box becomes active. 5.
Configuring the Notification Service Starting, Stopping, and Configuring the Notification Service The configuration information for the notification service (SMTP information, contacts, and filters) is currently stored in the registry on the System Director. This information is not currently replicated to the Dual System Director server, so you need to enter configuration information for notification service on both System Directors. To configure the Notification Service: 1.
Configuring the Notification Service Configuring Error Notification Parameters The Filter area of the Notification Service tool window allows you to specify the type of error message that triggers an e-mail notification and to set parameters for each type of error message—Error, Warning, and Information messages. You can configure the ISIS to send notification emails for one or more error types and what severity level on which to be notified.
3 Managing Avid ISIS Hardware This section contains the following topics: • Managing Storage Managers • Managing Storage Elements • Managing ISIS 7000 Switch Blades • Managing the Engine This section describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS Management Console, which allows you to add, remove, configure, and manage your Storage Elements.
Managing Storage Managers The Storage Manager tool allows you to bind/unbind Storage Managers and perform maintenance operations.
Managing Storage Managers Storage Manager Column List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 29 and “Storage Element Details” on page 59).
Managing Storage Managers Heading Description (Continued) Engine Serial Displays the serial number of the Engine Slot Number (ISIS 7000 only) Displays the slot location of the ISB in the Engine, see “Identifying the ISIS 7000 Storage Elements Prior to Removal” on page 51 Domain ID (ISIS 7000 only) Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.
Managing Storage Managers To view detailed information about a Storage Manager: 1. In the Storage Manager list, select a Storage Manager. 2. Do one of the following: t Click the Details button. t Double-click the Storage Manager name. The Details panel displays all the information for the selected Storage Manager. For more information, see “Viewing Storage Manager Details” on page 43. To close the Details panel: t Click the Details button.
Managing Storage Managers Heading Description (Continued) Other The following messages could be displayed: • Available • Mismatched • Missing • Orphaned • Out of Phase • Unknown • Wrong Server Version Displays the software version number of each Storage Manager Engine Serial Displays the serial number of the Engine Slot Number (ISIS 7000 only) Displays the slot location of the ISB in the Engine Domain ID (ISIS 7000 only) Displays the domain ID number of the Management Domain (stack)
Managing Storage Managers Status (Continued) Description Initializing (ISIS 5000 only) The ISIS 5000 RAID set getting initialized. This could take several hours. Missing spare drive (ISIS 5000 only) The spare drive is either missing or cannot be detected. Invalid drive (ISIS 5000 only) The drive detected is not an Avid qualified drive. Drive controller error (ISIS 5000 only) The drive controller has reported an error. The following status messages are not specific to the Storage Manager.
Managing Storage Managers To add (bind) a Storage Manager to the ISIS file system: 1. Click to select the Storage Manager you want to bind. 2. Click the Bind button. A confirmation dialog appears. 3. Click Yes to confirm. - The selected Storage Manager is added to the ISIS file system. - The selected Storage Manager state is changed to Bound.
Managing Storage Managers Upgrading ISIS 7000 Storage Manager Use the Storage Manager tool to upgrade the Storage Manager software installed in an Engine and connected to the shared storage network. To upgrade a Storage software: 1. Select the Storage Manager(s) you want to upgrade. 2. Click the Upgrade button. The Upgrade Storage Managers dialog box opens. 3. Select the upgrade installer from the list in the right column. The Command text box displays the location of the upgrade installer.
Managing Storage Managers 4. Click Yes. n - The Storage Manager is bound to the shared storage file system. - The Storage Element status is changed to Spare and is made available to add to Storage Groups. You may have to click the Refresh button to see the changes. 5. (ISIS 7000 only) If you have i500 or i1000 ISBs you need to select the chunk size to be used for the Storage Element(s).
Managing Storage Managers Before you remove an Avid ISIS Storage Blade (Storage Element) from the network, you must redistribute the data stored on the Storage Element to other Storage Elements in the system. The redistribution occurs before you physically remove the Storage Element, and the process entails moving data to the remaining drives within the Storage Group.
Managing Storage Managers n • In general, the removal of an Storage Element is quicker than an addition. This is because all of the other Storage Elements in a Storage Group participate in redistribution by moving a copy of any block held by the element to another location. The more Storage Elements in the Storage Group, the more the workload is shared.
Managing Storage Managers The Details panel lists the Engine Serial number and the Slot Number of the selected Storage Element. The address identifies the Storage Element to be physically removed. 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 ISIS slot numbering n The slot numbers for Storage Elements begin at zero (0).
Managing Storage Managers 5. Remove the Storage Element from the ISIS file system. For information on removing Storage Elements, see “Removing (Unbinding) Storage Managers from the ISIS File System” on page 47. 6. In the Storage Manager list, select the Storage Manager you want to remove and then click the Issue Command button. The Issue Storage Manager(s) Command dialog box opens. 7. Select Take Offline, and then click Send.
Managing Storage Elements 4. Click Yes. The Force Removal Text Confirmation dialog box opens. 5. Type Remove in the text box, and then click Remove. The orphaned Storage Manager is unbound from the ISIS file system and removed from the Orphaned Managers list.
Managing Storage Elements 1 Action button toolbar—Perform actions on selected Storage Elements 2 Details panel—Detailed information on the selected Storage Elements; see “Storage Element Details” on page 59 3 Storage Elements list—Lists all configured Storage Elements and related information; see “Storage Element Column List” on page 55 4 Filter panel—Filter the Storage Elements list display based on conditions you configure; see “Filtering the Display” on page 30 5 IP addresses list—Displays the
Managing Storage Elements Heading Description (Continued) Engine Serial (ISIS 7000 only) Displays the serial number of the Engine Domain ID (ISIS 7000 only) Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of. n n Domain ID numbers are not displayed until the Storage Elements are bound. You can organize the information in the Storage Elements list by showing additional columns or by sorting or filtering displayed items.
Managing Storage Elements Storage Element Status The Status column in the Storage Elements list reports the status of the Storage Element logged by the System Director. (The Status line in the Details area reports the same information.) If the Storage Element maintains a working status, the ISIS Management Console lists no entries in the Status field. When a problem arises, or when the status of the Storage Element changes, the ISIS Management Console updates the Storage Elements display.
Managing Storage Elements Category Status (Continued) • Metadata error: the Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk (if mirrored, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced. If you have an Storage Element with this status, reboot the Storage Element.
Managing Storage Elements Status Description (Continued) Disk full A Storage Element in a Storage Group has no more space available to write data. Metadata error The Storage Element experienced an error loading metadata from the disk or writing new metadata to the disk (if and ISIS 7000 mirror, the data on the mirrored Storage Element is still available and no actual data loss occurs); this indicates that the Storage Element should be replaced.
Managing Storage Elements 2. Do one of the following: t Click the Details button. t Double-click the Storage Element name. The Details panel displays all the information for the selected Storage Element. For more information, see “Storage Element Details” on page 59. To close the Details panel: tClick the Details button. The following table summarizes the information available in the Details panel.
Managing ISIS 7000 Switch Blades Initiate Block Rectify Once you have added Storage Elements to your network and configured them for storage, the Storage Manager periodically checks the status of stored files, cleaning up deleted files and verifying existing files. This process, called “rectifying files,” allows the Storage Manager(s) to communicate with the System Director to monitor the state of its storage and clean up any files that the Storage Elements no longer need to store.
Managing ISIS 7000 Switch Blades ISIS 7000 Switch Blades Column List The following table summarizes the information available in the Switch Blades list.
Managing the Engine Upgrading ISIS 7000 Switch Blades You can use the Switch Blades tool to upgrade the software for Switch Blades installed in an Engine and connected to the shared storage network. n You can also use the Engine page to upgrade Switch Blades. For more information, see “Upgrading ISIS 7000 Engine Components” on page 69. To upgrade Switch Blades: 1. From the Management Console home page, do one of the following: t Click the Switch Blades icon, located in the System section.
Managing the Engine Engine Column List The following table summarizes the information available in the Engine list.
Managing the Engine Engine Details The Details panel displays all information for the currently selected Engines.
Managing the Engine Section Heading Description (Continued) Status Displays changes in the working status of Storage Element components due to upgrade installation or failure On the ISIS 7000 it also Displays changes in the working status of ISS and IXS modules due to upgrade installation or failure Uptime (ISIS 5000 only) Displays the length of time that the Storage Element has been running continuously Available Lists the number of available Storage Elements in each Engine Spare Lists the numbe
Managing the Engine Section Heading Description (Continued) Type Identifies the switch as one of the following: • Integrated (ISS) • Expansion (IXS) Temp Lists the last logged temperature of the switch Chassis Master Indicates if an ISS or an IXS module is used as a master switch in the Engine Base IP Displays the base IP addresses of the switch, which are assigned during system configuration (for more information on IP addresses, see the Avid ISIS Setup Guide) Out of band IP Displays the IP
Managing the Engine Section Heading Description (Continued) Type Displays the Storage Element category of each Storage Element: • Available • Spare • Active Capacity Displays the total capacity of all Storage Elements controlled by the selected Storage Manager Usable Displays the usable capacity of all Storage Elements controlled by the selected Storage Manager Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements Other The following me
Managing the Engine Removing Engines from the Engine List If you need to replace an Engine, you can use the ISIS Management Console to remove the connection history of the inactive or inoperative Engine from the Engine list in the Engine page. Once the Engine is removed from the ISIS file system, you can physically remove it from the network. For information on removing Engines from the network, see the Avid ISIS Setup Guide. To remove an Engine from the Engine list: 1.
Managing the Engine 4. Click the Upgrade button. The ISIS Management Console installs the necessary upgrades for all Storage Elements or for all Switch Blades for the selected Engine. You can monitor the progress of the upgrade either in the Details panel of the Engine page or in the Avid ISIS System Monitor tool. Upgrading Individual ISIS 7000 Engine Components You can upgrade individual Storage Elements and Switch Blades in the Engine tool.
4 Avid ISIS Control Panels When you log into the Avid ISIS System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks. • ISIS Launch Pad provides buttons for quick access to various ISIS tools. • Avid ISIS System Director Control Panel provides low-level, performance-monitoring functions.
ISIS Launch Pad ISIS Launch Pad provides buttons for quick access to various ISIS tools. The Launch Pad window remains “docked” to the upper right corner of the System Director desktop, but may be collapsed to a smaller size if needed (see “Minimizing or Closing the ISIS Launch Pad” on page 74).
ISIS Launch Pad The following tools are available from the ISIS Launch Pad: Category Description System Director Status Information from the System Status Console Running Indicates if the System Director is running and healthy No warning events logged Indicates if there are any warning events logged If the Indicator is red, it will state Check events logged Reconfiguration not required Indicates if a reconfiguration is needed Licenses in use Displays the number of client licenses in use Virtual
ISIS Launch Pad Category Description Storage Management (ISIS 5000 only) Status Running Indicates if the Storage Manager is running and healthy Fan status Indicates if the System Director fans are running and healthy System drive status Indicates if the System Director system drives are running and healthy Power supply status Indicates if the power supplies are running and healthy Version Displays the version of the System Director software Opening ISIS Launch Pad ISIS Launch Pad starts with Wi
ISIS Launch Pad ISIS Launch Pad Buttons The following table describes the ISIS Launch Pad buttons. You can also hold the cursor over the button and get a tool tip on the button function. Button Location Function System Director Launch Pad — System Director Starts the System Director. The button is blue when the System Director is stopped. The button is gray when the System Director is running. Launch Pad — System Director Stops the System Director.
Avid ISIS System Director Control Panel Button Location Function (Continued) Launch Pad — Storage Manager Opens the Network Configuration Tool. This tool is used to set the IP addresses for the network ports on the ISIS 5000 System Director. For more information, see the Avid ISIS 5000 Setup Guide. Launch Pad — Storage Manager Opens the Storage Manager Memory Log Viewer. For more information, see “Using Storage Manager Memory Log Viewer” on page 76.
Avid ISIS System Director Control Panel • Monitoring Metadata Status • Resetting the Administrator Password • Managing Active Clients The Avid ISIS System Director Control Panel provides low-level performance monitoring functions.
Avid ISIS System Director Control Panel To open the Control Panel, do one of the following: t In the ISIS Launch Pad, click ISIS Control Panel icon. t From the System Director desktop, select Start > Programs > Avid > ISIS System Director > Control Panel. The System Director Control Panel opens. The following table summarizes the functions available in the System Director control panel.
Avid ISIS System Director Control Panel Tab Buttons File System Configuration dialog box Create Active File System Creates a new active file system on the System Director. File System Configuration dialog box Create Active File System Creates a new active file system using information from Import imported from another System Director.
Avid ISIS System Director Control Panel Tab Buttons Description (Continued) Refresh License Checks the license status of selected clients. Disconnect Client Disconnects selected clients. Starting and Stopping the System Director Service The System Director software runs as a Windows service that starts automatically whenever the System Director is online. However, various maintenance and administration functions require that you shut down the System Director engine and then restart it.
Avid ISIS System Director Control Panel To start or restart the System Director service, do one of the following: t In the ISIS Launch Pad, click ISIS Control Panel icon. t From the System Director control panel, click “Start System Director” in the System Director Status tab. Changing System Director Virtual Name The System Director virtual name is the name that is used for the Shared Storage network and will appear in the System Director list in the Avid ISIS Client Manager application.
Avid ISIS System Director Control Panel Monitoring System Director Status The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, and reset the event log. System Director Performance Indicators The System Director Status tab provides several indicators of system activity and performance.
Avid ISIS System Director Control Panel n • Single System Director — Redundant operation not Enabled; Dual System Directors — Both paths are up • Single System Director — Replication not Enabled; Dual System Directors — Replicated If your network does not use a Dual System Director configuration, a gray indicator is displayed next to the message, “Redundant operation is not enabled.” If the indicator is yellow or red, the message changes.
Avid ISIS System Director Control Panel Working with File System Operations The File System Operations section of the Control Panel allows you to create Active and Standby partitions, as well as to reconfigure existing file systems. You can also use the Control Panel to delete file systems. c Deleting the file system erases all data stored on the System Director. For information on creating partitions, see the Avid ISIS Setup Guide.
Avid ISIS System Director Control Panel Creating or Re-creating a New File System You might need to create or re-create a file system under one of the following circumstances: • You are setting up a System Director for the first time • You are adding a second System Director • You are upgrading your System Director hardware • You are deleting and re-creating the System Director file system to recover from an error For more information about creating, deleting and re-creating file systems on the Sys
Avid ISIS System Director Control Panel The following tables lists the status messages displayed in the Metadata Status box. Status Category Messages Additional Notes Verify • Not Active • Verified When the System Director is in standby mode, the Verify indicator is disabled.
Avid ISIS System Director Control Panel Resetting the Administrator Password The Advanced Settings tab allows you to reset the System Director administrator's password in the event that the administrator’s password is forgotten. This feature does not affect the Windows operating system password. Windows administrator’s privileges are required to reset the password. n You can change the administrator’s password in the ISIS Management Console.
Avid ISIS System Director Control Panel The System Director reports the current client status as described in the following table. Heading Description Name Lists the name of the client ID Lists an internal numeric identifier used by the System Director to represent each client that has a Workspace mounted.
5 Managing Storage Groups and Workspaces This section contains the following topics: • Managing Storage Groups • Minimum Storage Space Requirement • Managing Workspaces • Managing Workspace Access Privileges • Redistributing ISIS 7000 Data • Redistributing ISIS 5000 Data Storage Groups are collections of Storage Elements.
Managing Storage Groups The Storage Groups page of the ISIS Management Console allows you to add and delete Storage Groups, to rename Storage Groups, and to configure and manage Storage Groups. The Storage Groups page contains three sections. On the left side, the Storage Groups list displays all the Storage Groups available to the current user.
Managing Storage Groups Storage Groups List The following table summarizes the information available in the Storage Groups list.
Managing Storage Groups To view information about a Storage Group: t In the Storage Groups list, select a Storage Group. The Storage Groups page displays all the information for the selected Storage Group. If the Details panel is not visible, click the Details button. To close the Details panel: t Click the Details button. The following table summarizes the information available in the details panels for Storage Groups and Storage Elements.
Managing Storage Groups Heading Description Name Displays the name of the selected Storage Element Storage Manager Displays the computer name of the Storage Manager connected to the system Hostname Displays the computer name of the Avid ISIS enclosure State Displays the Storage Element category of the selected Storage Element: • Spare—Indicates Storage Elements that have been added to the Avid ISIS file system but are not allocated for a specific purpose; spare but inactive Storage Elements canno
Managing Storage Groups Storage Group and Chunk Sizes Storage Elements are combined to create Storage Groups in the ISIS file system. When you bind a Storage Element you must select either 512 KB (default) or 256 KB chunk sizes. Earlier Avid ISIS releases used 256 KB chunk sizes. These bound Storage Elements must all be of the same chunk size when you configure your Storage Group. n Avid ISIS switch hardware shipped with v1.x (ISS1000 and IXS1000) does not support 512 KB chunk sizes.
Managing Storage Groups RAID 6 Workspace, Dual ISB Failure It is considered an “unprotected state” if you are with two failed ISBs in a RAID 6 Workspace. In an unprotected state with no additional failures, read operations continue to function normally at a lower bandwidth.
Managing Storage Groups The full redistribution makes sure all blocks in the Workspace are optimally distributed based on the new permanent configuration. Doing a full redistribution immediately after the permanent adds or removes minimizes the chances of running into issues if a full redistribution is required in the future. One potential issue would be the storage blades getting full during a full redistribution and requiring the user to delete files to allow the redistribution to complete.
Managing Storage Groups Storage Groups are created by adding bound Storage Elements to the Storage Group. Start by selecting the Storage Managers in the Storage Manager page and bind them. Open the Storage Groups page and click New to the display the Spare Storage Elements. Select the Storage Elements listed in the Storage Groups page and add them to a Storage Group. Once you have a Storage Group you can create Workspaces.
Managing Storage Groups 6. Click Apply. The Storage Elements are added to the Storage Group. n - The shared storage network performs a redistribution of any data on the Storage Elements. The amount of time required for the redistribution depends on the amount of data in the Storage Group. - The configuration change counter for all affected Workspaces is incremented by one. After ten configuration changes, the system prompts you to perform a full redistribution.
Managing Storage Groups 5. Click the Add button. The Storage Elements are allocated to the Storage Group. You can use the Remove button to remove Storage Elements from the Storage Group. 6. (Option) Before you create your Storage Group, you can use the Revert button to undo any modifications made to the Storage Group information. 7. Click Apply to create a new Storage Group containing all the selected Storage Elements.
Managing Storage Groups c When Storage Elements are removed, a redistribution is initiated. If you start the Storage Element removal on an ISIS 7000 during high client usage, it might cause a negative performance impact on your clients. This can include dropped frames, underruns, and failed captures. Remove Storage Elements during periods of light client activity. If you start the Storage Element removal on an ISIS 5000, all I/O to ISIS 5000 temporarily stops.
Managing Storage Groups Adding ISIS 7000 Storage Elements from Another Storage Group If you want to reassign Storage Elements from one Storage Group to another, you must remove the Storage Elements before adding them to a new Storage Group. To add Storage Elements previously used in another Storage Group to your current Storage Group: 1. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section.
Managing Storage Groups 9. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the Storage Group information. 10. Click Apply. The selected Storage Elements are added to the Storage Group, and the shared storage network performs a redistribution of any data on the Storage Elements. The amount of time required for the redistribution depends on the amount of data in the Storage Group.
Minimum Storage Space Requirement To delete a Storage Group: 1. If any Workspaces exist on the Storage Group you want to delete, first delete the Workspace (see “Deleting Workspaces” on page 118). 2. From the Management Console home page, do one of the following: t Click the Storage Groups icon, located in the System section. t Click System > Storage Groups in the pop-up navigation menu. The Storage Groups page opens. 3. In the Storage Groups list, select the Storage Group you want to delete. 4.
Managing Workspaces • Viewing Workspace Details • Adding New Workspaces • Duplicating Workspaces • Renaming Workspaces • Resizing Workspaces • Setting Event Triggers • Deleting Workspaces This section describes how to create, rename, and delete Workspaces. and how to manipulate the amount of storage allocated to each Workspace.
Managing Workspaces 3 Workspaces list—Lists all configured Workspaces and related information; see “Workspaces List” on page 105 4 Filter panel—Filter the Workspaces list display based on conditions you configure; see “Filtering the Display” on page 30 5 User access panel—Displays users who have access to the selected Workspace and details about their access privileges; see “Managing Workspace Access Privileges” on page 119 Workspaces List The Workspaces list displays all Workspaces, the Storage Grou
Managing Workspaces Heading Status n Description (Continued) Displays the status of any current redistribution: • In Progress • Stalled • Pending • Requires Full Redistribution Config Changes Displays the number of changes to a Storage Group that involve moving data — for example, the number of times a Storage Element has been added or removed Storage Group For each Workspace, lists the Storage Group on which it is located Files Lists the total number of files stored on the network for eac
Managing Workspaces Workspace Creation (ISIS 7000 Only) When creating Workspaces in Storage Groups that do not have any Workspaces, you have the option of setting the protection as unprotected, mirrored, or RAID 6. The RAID 6 option is only available if the Chunk Size is 512 KB. When creating Workspaces in a Storage Group that has a Workspace in it. The available protection mode must be the same as the Workspace that is already in that Storage Group.
Managing Workspaces • Unused space—unused drive space in the Workspace • Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace q e w r t 1 Decrease/Increase buttons—Increases or decreases the scale of the graph 2 Resize handle—Click and drag to increase or decrease the Workspace size; see “Resizing Workspaces” on page 117 3 Used Space 4 Unused space 5 Maximum Workspace size—total of Workspace size + drive space in
Managing Workspaces To close the Details panel: t Click the Details button. The following table summarizes the information available in the Details panel. Heading Description Name Displays the name of the currently selected Workspace Protection Mode Displays the type of protection applied. Avid ISIS 5000 provides RAID 5 data protection with an active hot spare. This will display as “HW RAID.” Avid ISIS 7000 provides “mirrored” and “RAID 6” data protection modes, as well as an “unprotected” mode.
Managing Workspaces Heading Description (Continued) Warning Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which a warning event is written to the Event Log Error Event Trigger Displays the value in used percentage (%) or unused gigabytes (GB) of storage at which an error event is written to the Event Log Chunk Size The smallest unit of data that can be written to the disk(s) The User Access panel lists all users and user groups and their access privi
Managing Workspaces To add a new Workspace: 1. From the Management Console home page, do one of the following: t Click the Workspaces icon, located in the System section. t Click System > Workspaces in the pop-up navigation menu. The Workspaces page opens. 2. Click the New button. The Create Workspace dialog box opens. 3. In the Name text box, type a name for the Workspace. n Do not use non-permitted characters in Management Console text fields.
Managing Workspaces 8. (Option) In the Error Event Trigger text box, do one of the following: t To set an Error event trigger based on percentage of used storage, type in a percentage value and select ‘%’. t To set an Error event trigger based on gigabytes (GB) of unused storage, type in a gigabyte value and select ‘GB’. 9. In the User Access panel, set the User and User Group access privileges. 10. Click Apply to create a new Workspace containing the selected Storage Group and users.
Managing Workspaces 5. Click Apply to create a new Workspace containing the attributes of the selected Workspace. The duplicate Workspace appears in the Workspace list, and the Duplicate Workspace list refreshes to allow you to duplicate a new Workspace. The new Workspace has a default name — Workspace n, where n is an integer that is incremented each time you click Apply to create another duplicate Workspace.
Managing Workspaces Protecting ISIS 7000 Workspaces Because of the potential impact of a drive failure, Avid recommends protecting all your Workspaces whenever possible. When using the ISIS 7000, workspace protection is optional. If you want to ensure protection of your files at all times, always choose a Protection option when creating new Workspaces (before any files are stored on the Workspace).
Managing Workspaces n For example, you can run two streams of DV 50 or DNxHD 36. Bandwidths are listed by resolution and number of streams on the Avid Knowledge Base. Search the Avid Knowledge Base for the Avid ISIS Performance Guide. • Capturing from an editing client workstation is not supported. • If a RAID 6 Workspace experiences two disk failures, capturing (or writing) to the Workspace is not supported until the error condition is corrected.
Managing Workspaces To disable protection for a Workspace: 1. In the Workspaces list, click the Workspace from which you want to remove protection. 2. In the Details panel, click the Protection menu and select unprotected from the list to remove protection from the Workspace. Protection is disabled for the Workspace, and the Protection field for the Workspace changes to Unprotected. 3. Click Apply.
Managing Workspaces Resizing Workspaces There are occasions when you must change the size of Workspaces. For example, you might need to make a Workspace larger to create room for a capture procedure planned for later in the day or for some new media files. Alternatively, you might need to make a Workspace smaller to create space for other Workspaces or to reserve storage for another day. To adjust the size of a Workspace: 1.
Managing Workspaces 3. (Option) Select one of the following from the Warning Event Trigger “used” list: Option Description Unused GB < Trigger a warning when unused capacity falls below the specified value, in gigabytes Used % > Trigger a warning when used capacity exceeds the specified percentage value 4. Type a value in the text field for the used or unused capacity at which you want a warning event to be written to the Event Log. 5.
Managing Workspace Access Privileges c When a Workspace is deleted, a redistribution is initiated. If you start the delete on an ISIS 7000 during high client usage, it might cause a negative performance impact on your clients. This can include dropped frames, underruns, and failed captures. Delete Workspaces during periods of light client activity. If you start the delete on an ISIS 5000, all I/O to ISIS 5000 temporarily stops.
Managing Workspace Access Privileges For example, you might need to increase the access privileges for a user who does not have write access to the appropriate Workspace, or for a Workspace that does not provide the appropriate access to one or more users. To do so, you can either modify an individual client’s access privileges in the Users dialog box (see “Modifying Users” on page 141), or you can use the Workspace dialog box (see “Setting Workspace Access Privileges” on page 120).
Redistributing ISIS 7000 Data 2. In the Workspaces list, select a Workspace. 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. In the User Access panel, select a user or a user group. Ctrl+click (Windows) or Cmd+click (Macintosh) to select multiple users and user groups.
Redistributing ISIS 7000 Data After ten configuration changes, the system prompts you to perform a full redistribution. You can manually initiate a Full Redistribution at any time using the Workspaces page in the Management Console. If you do not do so, the system continues to function, but the affected Workspaces, and System Status Panel general status will both remain at Warning until a full redistribution is performed.
Redistributing ISIS 7000 Data c If you physically remove an Storage Element from the shared storage network before redistribution is complete, or if you physically remove more that one Storage Element from a Storage Group before performing a redistribution, data loss can occur. Limitations on expected client performance during redistribution include the following: • Reducing audio tracks from 8 to 4 during playback might be required during redistribution.
Redistributing ISIS 7000 Data Auto removal status is reported by way of the System Event Log. A sequence of event log entries are generated for the initial report of the failure, the decision to remove the Storage Element, and subsequent success or failure. Events are also logged for the start and stop of all the workspace redistributions.
Redistributing ISIS 7000 Data 2. Select the Workspaces whose files you want to redistribute. When undertaking a full redistribution, select all Workspaces. 3. Click the Full Redistribution button. A confirmation message box opens. 4. Click OK. Files are redistributed, and the count in the Config Changes column is reset to zero. The amount of time required for the redistribution depends on the amount of data in the Workspace. 5.
Redistributing ISIS 7000 Data 3. Select the Workspace whose files are currently being redistributed. 4. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 5. Select Suspend Redistribution. 6. Click Send. c When you manually suspend a redistribution, you must also manually resume it. Suspending redistributions should be considered temporary — Workspaces should not be left in the suspended state for extended periods of time. To resume a redistribution: 1.
Redistributing ISIS 5000 Data Redistributing ISIS 5000 Data Redistribution is an operation that ensures all files on a Workspace are balanced evenly across the Storage Elements in the Storage Group to provide optimal file system performance. Data chunks are distributed across multiple Storage Elements to ensure redundancy and protect against data loss.
Redistributing ISIS 5000 Data When redistributing files in a Storage Group, the redistribution applies to all Workspaces in that Storage Group. Redistributions can be performed when the Workspaces in the Storage Group are under no load: c • A load condition occurs when the Workspace has active clients (clients reading and writing to the Workspace). • A no load condition occurs when a Workspace has inactive clients (clients that have the Workspace mounted but are not performing reads or writes).
Redistributing ISIS 5000 Data 2. Select the Workspace whose files are currently being redistributed. 3. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 4. Select Suspend Redistribution. 5. Click Send. c When you manually suspend a redistribution, you must also manually resume it. Suspending redistributions should be considered temporary — Workspaces should not be left in the suspended state for extended periods of time. A confirmation window opens. 6. Click Confirm.
6 Managing Clients This section contains the following topics: • Managing User Groups • Managing Users • Managing LDAP Accounts • Managing Devices Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS shared storage network: users, groups, and devices.
Managing User Groups Client accounts also allow groups of users to access media stored on your network. These accounts allow users to mount or map Workspaces on their Avid workstations.
Managing User Groups Viewing User Group Details The Details panel displays all information for the currently selected user group. To view detailed information about a User group: t In the Group list, click to select a user group. The Groups page displays all the information for the selected user group. If the Details panel is not visible, click the Details button. To hide the User Membership or Workspace Access panel: t Click the arrow next to the Details title bar or the User Access title bar.
Managing User Groups Adding User Groups To add a group account: 1. From the Management Console home page, do one of the following: t Click the Groups icon, located in the System section. t Click System > Groups in the pop-up navigation menu. The Groups page opens. 2. Click the New button. The Create Group dialog box opens. 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name.
Managing User Groups Modifying User Groups You can rename a user group account, change user membership, and modify Workspace access. You can modify a client account at any time, even when it is being actively used in your work environment. To modify a user group account: 1. From the Groups list, do one of the following: t Select the user group account you want to modify, and click the Details button. t Double-click the user group name.
Managing Users Deleting User Groups You can use the ISIS Management Console to delete any user group account. To delete a user group account: 1. Ensure that the user group account to be deleted is not currently active. 2. From the Groups list, select the user group account you want to delete. 3. Click the Delete button. A dialog box opens, prompting you to confirm that you really want to delete the user group. 4. Click OK.
Managing Users The Users page contains two sections. On the left side of the dialog box, the Users list displays all the current user accounts. On the right side of the dialog box, the Details panel displays information about selected users, including user group membership and Workspace access. n The Details panel is visible only after you select a client in the Users list.
Managing Users User Column List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter® Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing Users Panel Heading Description (Continued) Verify Provides verification for the new password Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing Users n Users must have access to at least one Workspace before they can use the shared storage network. To create a user account: 1. From the Management Console home page, do one of the following: t Click the Users icon, located in the System section. t Click System > Users in the pop-up navigation menu. The Users page opens. 2. Click the New button. The Create User dialog box opens. 3. Set the user options. The following table summarizes these options.
Managing Users 5. (Option) In the Workspace Access list, select one or more Workspaces and do one of the following: t Click the Read button to set read-only Workspace access for the user. By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 119.
Managing Users Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account. You can modify a User account at any time, even when it is being actively used in your work environment. To modify a User account: 1.
Managing Users 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client. t Click the Read/Write button to set both read and write Workspace access for the client. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 119 and “Setting Workspace Access Privileges” on page 120. 5.
Managing LDAP Accounts 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details panel displays information about the selected client. 4. Select the “disable user” check box. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the client information. 6. Click Apply. 7. Click Close to close the Details window.
Managing LDAP Accounts n n Users imported by the LDAP Sync Tool cannot log into Avid ISIS server until it is configured for external authentication. For more information about configuring external authentication, see “Configuring External Authentication” on page 36. At this time, Avid ISIS currently only supports Microsoft Active Directory. ISIS might not be compatible with other LDAP implementations. Opening LDAP Sync Tool You can use the LDAP Sync Tool to configure LDAP connections.
Managing LDAP Accounts 2.
Managing LDAP Accounts Icon Meaning The group is in the LDAP database, but not ISIS. The default action is to add the group and all users to ISIS. The group is in both LDAP and ISIS, but the users are different between the two: • If the user is in LDAP but not ISIS, the user will be added to ISIS. • If the user is in ISIS, but not in LDAP, the user will be removed from the group in ISIS. n The user will no longer share privileges with the group.
Managing LDAP Accounts Synchronizing LDAP and ISIS Accounts The process of synchronizing the LDAP/Active Directory and ISIS user lists consists of the following steps: n • Selecting LDAP groups • Specifying user-specific synchronization actions • Performing the synchronization process The synchronization process is read-only with regard to the LDAP/Active Directory user list. The Avid ISIS LDAP Sync Tool will never alter the LDAP/Active Directory user list.
Managing LDAP Accounts 4. Click the “Add Selected” button. The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in the main window. 5. (Option) To print a report of the account list and selections, click the Print button. To remove groups from the Account Synchronizer display: 1. Select one or more rows and click the Clear Selected button to remove the row from the Group list.
Managing LDAP Accounts To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken. 2. You can do the following: t n To show all users, including those which are already reconciled, click the “Show All” check box.
Managing LDAP Accounts To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 2. Click the Reload All button. Information about the selected groups is retrieved from the LDAP server, reassessed, and displayed in the main window.
Managing LDAP Accounts Importing LDAP Users with Incorrectly Formatted LDAP UIDs When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that ISIS allows for valid Usernames. The entry in the User ID column is used as the ISIS Username. If the User ID contains any character listed in the procedure “Entering Text” on page 33, the user(s) will not be added to ISIS.
Managing Devices To connect/reconnect to the LDAP server: 1. Click the LDAP connection status button. The Connect to LDAP Server window appears. n The text fields will be filled in for you if you have previously logged into the LDAP server within the same session. 2. Click Connect. The following happens: - The LDAP Sync Tool connects to the LDAP server. - The Connection status icon changes to green (connected). To reconnect to Avid ISIS: 1.
Managing Devices Devices, such as Avid AirSpeed® servers, can be assigned their own client accounts. Users of the devices can then access Workspaces on the network.
Managing Devices Devices Column List The following table summarizes the information available in the Devices column list. Heading Description Name Lists the client name Bandwidth Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
Managing Devices Adding Devices To create a device account: 1. From the Management Console home page, do one of the following: t Click the Devices icon, located in the System section. t Click System > Devices in the pop-up navigation menu. The Device page opens. 2. Click the New button. The Create Device dialog box opens. 3. Type the system name of the device you want to add in the Name text box.
Managing Devices 2. Modify the Device options as required. The following table summarizes these options. Option Type Description Name text If there is already a device with the name entered in the Name text box, an error message tells you to type a new name Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth Description text Free-text description of the device, maximum of 63 characters 3.
7 Managing Connections This section contains the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status • Monitoring Reservations This section describes how to use the Bandwidth page to monitor bandwidth usage in the Avid ISIS shared storage network. You can also use the Bandwidth page to remove individual components from the network.
Monitoring Client Bandwidth The Bandwidth page allows you to monitor system usage, including total system bandwidth use and bandwidth consumption of each connected system.
Monitoring Client Bandwidth Bandwidth List The following table describes the information displayed in the Bandwidth page.
Monitoring System Connection Status Monitoring System Connection Status This section contains the following topics: • Opening the Connection Status Page • Connection Status Descriptions • Disconnecting Clients from the Shared Storage Network The Connection Status page allows you to view the status of all components connected to the network. You can also use the Connection Status page to disconnect components from the system.
Monitoring System Connection Status Connection Status Descriptions The Connection Status dialog box lists information about all components — both active and inactive — that comprise the shared storage network. The following table describes the information displayed in the dialog box.
Monitoring Reservations To disconnect a client from the shared storage network: 1. Select a client from the list. 2. Click the Disconnect button. A dialog box opens asking you to confirm the action. 3. Click Yes. The changes might not appear until the list is refreshed.
Monitoring Reservations Reservations Descriptions The Reservations page lists information about all bandwidth reservations obtained by connected clients. The following table describes the information displayed. Heading Description System Name The computer name of the client system Reservation n The value of the bandwidth reservation, in MB/sec. You can sort the information in the Reservations page by clicking any column heading.
8 System Monitoring and Diagnostics This section contains the following topics: • Hardware Monitoring Service (ISISI 5000 Only) • System Information Page • System and Administration Log Pages • ISIS Snapshots Page • Profiler Page • System Status History Page • ISIS Toolbox Page • Network Utilities Page • Monitor Tool (ISIS 7000 Only) • Agent Settings Page • Monitoring Avid ISIS with SNMP Avid ISIS Management Console provides tools for logging, monitoring, and system diagnostics.
Hardware Monitoring Service (ISISI 5000 Only) Hardware Monitoring Service (ISISI 5000 Only) The Hardware Monitoring service runs on all ISIS 5000 Engines. It periodically polls certain critical components on the Engine and reports status to the System Director. The System Director then makes this status available to the Management Console. Errors and warnings are indicated in the System Status Console. Expand the Status Console panel to view what component that is causing the error or warning.
System Information Page Component Warning/Error Message Text Approved Warning Network settings Incorrect network adapter settings Description One or more of the network adapters used for ISIS communication do not have the correct settings applied. For a list of event logs generated by the Hardware Monitoring service, see “Avid ISIS E-mail Notification List” on page 241. System Information Page You can use the System Information page to view basic information about your system and your network.
System Information Page Category (Continued) Heading (Continued) Available (Large Allocations) Total Percent Used Verified Status Verified Date Saved Status Saved Date Dual System Director Configuration Enabled Host Information Username Host Name OS Version Processor Type Number of Processors System Uptime Memory Information Total Physical Memory Total Physical Memory Usage Available Physical Memory Total Page File Available Page File Running Processes List the processes running on the System Dire
System Information Page Category (Continued) Heading (Continued) Agent Environment Server name URL GUID Root directory Work directory WSDL directory Cookie domain Cookie path Soap version Soap accept timeout Soap send timeout Soap recv timeout Soap max keep alive Running interactively Agent Statistics Version Start Time Requests Failed soap accepts Failed ssl accepts Failed soap allocations Failed thread allocations Memory usage Agent Configuration Server listen backlog Server accept timeout Server
System and Administration Log Pages System and Administration Log Pages This section contains the following topics: • Using the Administration Logs • Using the System Logs Page The Logging window provides a complete view of the Logs of a network, including active Storage Elements, System Directors, and clients. You can filter the log reports to display messages about the network, the Avid ISIS file system, or security information.
System and Administration Log Pages 3. (Option) To filter the log entries in the View Administration logs window, do the following: a. Type the appropriate keyword in a Filter text box. b. Press the Enter key. To view all log entries, clear the text box and press the Enter key. 4. (Option) If you want to refine your filtering, you can enter keywords into multiple Filter text boxes. 5. If the log contains more entries than it displays, use the Navigation controls to move through the log.
ISIS Snapshots Page Clearing System Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Click the Clear button. 2. Click OK. The event log for the selected category is cleared, and logging is reset to start recording new events.
ISIS Snapshots Page Category Description (Continued) System Director Status Summarizes the information on the System Director Status tab of the System Director Control Panel (for more information, see “Monitoring System Director Status” on page 82) System Director Metadata Summarizes the information on the Metadata Status tab of the System Director Control Panel (for more information, see “Monitoring Metadata Status” on page 85) Dual System Director Settings Summarizes the information on the Dual Sy
ISIS Snapshots Page To delete a selected snapshot: 1. Select a snapshot from the list. 2. Click the Delete button. A confirmation dialog window opens. 3. Click OK to confirm the deletion. The Snapshot page deletes the selected snapshot. To delete all snapshots: 1. Click the Delete All button. A confirmation dialog window opens. 2. Click OK to confirm the deletion. The Snapshot page deletes all snapshots listed in the System window.
Profiler Page To delete a snapshot archive: 1. Select a snapshot archive you want to delete from the list. 2. Click the Delete button. A confirmation dialog appears. 3. Click OK to confirm the deletion. The Snapshot page deletes the selected archive. To delete all archives: 1. Click Delete All. A confirmation dialog window opens. 2. Click OK to confirm the deletion. The Snapshot page deletes all archives listed in the System window.
System Status History Page To delete a profile from the Profile window: 1. Select the Profile you want to delete from the list. 2. Click the Delete button. A confirmation dialog window opens. 3. Click OK. To delete all Profiles: 1. Click Delete All. A confirmation dialog window opens. 2. Click OK. System Status History Page You can use the System Status page to view the record of system status information collected periodically by the System Status Console.
ISIS Toolbox Page ISIS Toolbox Page This section contains the following topics: • Connection Analyzer Tool • Log Aggregator Tool • Disk Analyzer Tool • Storage Manager Parameters Tool • Switch Manager Tool (ISIS 7000 Only) Avid ISIS Toolbox is a collection of tools you can use to monitor and perform diagnostic operations on all your ISIS hardware. Using the provided visual indicators, you can quickly narrow your search to the intended system event.
ISIS Toolbox Page The Connection Analyzer displays connection status in a grid, using the following icons to denote the status of each Storage Element: Icon Label Status Session Active Source Storage Manager has a session with the target Storage Manager Session Failed Source Storage Manager does not have a session with the target Storage Manager No Connection Target Storage Manager is not communicating with the System Director Storage Server Microserver failure—Failure in the request from the Agent
ISIS Toolbox Page To update the status of Storage Elements: 1. Click the Start button to update the status of Storage Managers without reloading the entire Storage Manager list from the System Director. 2. (Option) To stop the status update operation, do the following: a. Click the Stop button. A confirmation dialog appears. b. Click the Yes button. The update process stops and the main display returns to the previous result.
ISIS Toolbox Page For more information on the Log Aggregator, see the following topics: • “Using the Log Aggregator Tool” on page 179 • “Creating Aggregate Logs” on page 179 • “Viewing Aggregate Logs” on page 181 Using the Log Aggregator Tool The Log Aggregator lists all components of the shared storage network in a tree view.
ISIS Toolbox Page To create logs with the Log Aggregator tool: 1. Open the Log Aggregator tool. (For information on opening the Log Aggregator, see “Using the Log Aggregator Tool” on page 179.) 2. In the Selection window, do one of the following: t Select all active Avid ISIS systems to view events from all components in the shared storage network. t Select one or more components to view events from specific System Directors, Storage Elements, and clients attached to the network. 3.
ISIS Toolbox Page Option (Continued) Description System Director Options Types of System Director logs or information Storage Manager Aggregation Options Types of Storage Manager statistics or logs Switch Blade Aggregation Options (ISIS 7000 only) Types of Storage Element statistics or logs Archive Options Create a compressed archive file (Log Aggregator__date-time) and whether to delete the fetched files after archive creation; the file is saved to the directory specified in the Target Directory
ISIS Toolbox Page Disk Analyzer Tool The Avid ISIS Disk Analyzer runs basic disk performance tests on your Storage Elements.
ISIS Toolbox Page Opening the Disk Analyzer Tool To open the Disk Analyzer tool: 1. From the Management Console home page, do one of the following: t Click the ISIS Toolbox icon, located in the Tools section. t Click Tools > ISIS Toolbox in the pop-up navigation menu. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Avid ISIS Toolbox opens. 2.
ISIS Toolbox Page 4. Click the Start button. If you selected Execute disk tests, the Disk Test Options dialog box opens. 5. Configure the appropriate options for the test you want to run.
ISIS Toolbox Page Saving Disk Analyzer Test Results You can save the results of the Disk Analyzer tests to your local system. The test results are saved in comma separated value (CSV) format. To save the results of the Disk Analyzer tests: 1. Click the Save Results button. The Save Results window opens. 2. Browse to the location on your local system where you want to save the test results and click Save. The test results are saved to the specified location.
ISIS Toolbox Page Using the Storage Manager Parameters The Storage Manager lists all components of the shared storage network in a tree view. You can select events to log in two ways: n • You can view events for all components in the shared storage network by selecting all active Avid ISIS systems in the Selection window (the highest level in the tree view).
ISIS Toolbox Page 2. In the Selection window, do one of the following: t Select all active Avid ISIS systems to view events from all components in the shared storage network. t Select one or more Storage Manager to view events from specific System Director. 3. Click the Configure button. The Storage Manager Parameters dialog box opens. 4. Configure the following options to retrieve data: Option Description No Filter Selects all of the parameters listed in the Storage Manager Parameters window.
ISIS Toolbox Page Switch Manager Tool (ISIS 7000 Only) The Avid ISIS Switch Manager tool allows you to retrieve and save error messages and/or reset the error count for any chassis switch (ISS or IXS). To retrieve and save switch error messages: 1. Open the ISIS Management Console (see “Opening the Management Console” on page 18). The Avid ISIS Home page opens. 2. Click the ISIS Toolbox icon from the Tools area. If any Web site security warnings open, click Yes to accept the certificate.
ISIS Toolbox Page n The results are saved in Comma Separated Values (.csv) format by default. a. Click the Save Results button. The Save Results dialog box opens. b. Choose a location on your system where you want to save the results. c. Type a file name into the File Name text field. d. Click the Save button. To reset the switch error count: 1. Open the ISIS Management Console (see “Opening the Management Console” on page 18). The Avid ISIS Home page opens. 2.
Network Utilities Page Network Utilities Page The Network Utilities page provides you with the following standard utility tests: n • Ping—allows you to test the connection between a system in the shared storage network and the System Director • Traceroute—allows you to verify the path between a system in the shared storage network and the System Director • Network Statistics—displays network statistics You must have Administrator privileges to run the utility tests.
Monitor Tool (ISIS 7000 Only) The Monitor Tool also provides information about the physical location of each component. For example, the tool shows the chassis ID of each blade so that it can indicate the location of a malfunctioning blade within a chassis. The Monitor Tool does not track how racks or chassis are actually organized, but you can input site-specific data so that the tool can represent groupings of components in a way that makes sense in relation to how a specific media network is organized.
Monitor Tool (ISIS 7000 Only) Configuring the Monitor Tool By default the Monitor Tool shows all the Engines together in the same rack view regardless of physical configuration. You can customize the view by creating “virtual” racks in the Monitor Tool and populating them with Engines to reflect the layout of your physical rack system. You can then save your customizations for use during subsequent sessions. To create a rack or add a rack to the Racks list: 1.
Monitor Tool (ISIS 7000 Only) 2. Click to select one or more Engines from the Unracked Engines list on the right pane of the Rack Configuration dialog box. You can select multiple Engines using Shift-click and Ctrl-click. See “Filtering the Display” on page 30 for more information on selecting multiple items. 3. Click the Insert Engine button. The selected Engines are moved to the Racks list under the selected Rack. To remove one or more Engines from a rack: 1.
Monitor Tool (ISIS 7000 Only) To rearrange the placement of a chassis displayed in the Rack tab: 1. Click to select the chassis you want to move. A yellow frame highlights the active chassis. 2. Drag and drop the chassis to a new location in the Avid ISIS System Monitor window. A red insertion line appears when the chassis is moved to an appropriate position.
Monitor Tool (ISIS 7000 Only) 4. Move the mouse pointer over a component to view information about its status and performance. A tool tip window opens. 5. Use the following buttons to adjust your view of all components in the rack: Symbol Name Description Zoom Out / Zoom In Zooms in or out on the rack components view. Reset View Resets the zoom to the default for the window size. Refresh Updates the rack component view.
Monitor Tool (ISIS 7000 Only) To return a detached rack tab to the Avid ISIS System Monitor window: t Close the detached rack tab window. The tab will be restored to the Avid ISIS System Monitor window. To close a rack tab: t Click the close button on the rack tab you want to close. Understanding the Monitor Tool Views The Monitor Tool allows you to select different views to see specific information about the network or about an individual component.
Monitor Tool (ISIS 7000 Only) To see the System view: 1. Open the Monitor Tool (see “Accessing the Monitor Tool” on page 191). 2. Click the System View button. Using Status Details View In Status Details view, you can view comprehensive status details of each component in your configuration. Status indicators appear if status information is currently associated with a component. For a description of status indicators, see “Status Indicators” on page 197.
Monitor Tool (ISIS 7000 Only) Status Details Information Icon Description (Storage Elements) Description (switch) Description (power supply) Connection error Version mismatch Version mismatch Installing in progress Installing in progress Redistributing in progress Rectifying files Repairing mirrors Disk failure Stack error Diagnostic mode Network degraded Trunking error Disk degraded Chassis error Memory error No power Redistribution information available Element offline Link warning Using
Monitor Tool (ISIS 7000 Only) Using Temperatures View In Temperatures view, you can view the temperature status of each Storage Element in your configuration. Temperatures view lists the temperature of each Storage Element, as well as a color-coded marker to indicate its status: • Green (Normal): the temperature of the Storage Element is under 60°C (140°F). • Yellow (Warning): the temperature of the Storage Element is between 60° – 70°C (140° – 158°F).
Agent Settings Page Agent Settings Page The Avid ISIS Management Console includes several tools for viewing the System Agent statistics and configuration information, and for configuring advanced options. n These tools should not be used unless under the advice and supervision of Avid support personnel. • Agent Options is used to modify Agent configuration options. • Agent Trace Setup is used to configure Agent trace settings for connections, HTTP requests, SSL callbacks, and threads.
Monitoring Avid ISIS with SNMP Category Name Description (Continued) ISIS_SystemDirectorState This variable shows the state of the System Director. • 0=Online • 1=Offline • 2=Standby • 3=Unknown ISIS_SystemDirectorStateString This variable shows the state of the System Director in string format. ISIS_CheckEventLog This variable shows whether the check event log flag is set.
Monitoring Avid ISIS with SNMP Category Name Description (Continued) ISIS_HighestDiskUsedPercentage This variable shows the highest percent used across all disks. ISIS_TotalSystemMB This variable shows how total system megabytes. ISIS_TotalAllocatedMB This variable shows how total allocated megabytes. Allocated size is the sum of all the workspace sizes. ISIS_TotalUsedMB This variable shows how total system usage across all workspaces.
A Avid ISIS Storage Manager Agent This chapter contains the following topics: • Opening the Avid ISIS Storage Manager Agent • Understanding the Agent Interface • Storage Manager Logging You can view detailed information about all Storage Elements connected to the shared storage network by using Avid ISIS Agents. The Agents run as a Web service on the Storage Elements, and can be accessed during normal system operations from the ISIS Management Console.
Understanding the Agent Interface t From the System Director desktop, click the “Launches the Agent Management Page” button on the ISIS Launch Pad.” For more information, see “ISIS Launch Pad” on page 71. The Storage Manager Agent page opens. 2. Type the Administrator password into the password field and do one of the following: t Click the arrow icon. t Press the Enter key. The Agent page opens.
Understanding the Agent Interface The following figure illustrates the Avid ISIS Storage Manager Agent with the System tab selected. Depending on the ISIS product you have the options in each tab can vary. e w q r The Agent is divided into the following areas: 1 Command menu—Contains the options used for basic management functions. 2 Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default.
Understanding the Agent Interface The following table summarizes the information available in the System tab.
Understanding the Agent Interface Menu Heading ISIS Infrastructure Description (Continued) Profile View all 5000 Displays Agent profiles that have been created Create new 5000 Clicking this link creates a new Agent profile, displays it on screen, and adds the profile to the profiles list; for more information, see “Creating New Storage Manager Agent Profiles” on page 207 Delete this 5000 Clicking this link deletes the currently displayed Agent profile; for more information, see “Deleting Agent
Understanding the Agent Interface To view profiles: 1. From the Element Agent System tab, click “View all” in the Profile section. The profile viewer page opens. 2. Click Open for the profile that you want to view. The selected profile opens. Deleting Agent Profiles You can delete the currently displayed profile, any, or all saved profiles. To delete the currently displayed profile: 1. Click “Delete this” from the left side menu. A confirmation dialog opens. 2. Click Yes.
Understanding the Agent Interface To change the Agent Administrator password: 1. Click System, under Configuration in the System tab. 2. In the Administrative Password section, do the following: a. Type the current password in the “Current Password” field. b. Type the new password in the “New Password” field. c. Type the new password again in the “Confirm Password” field. d. Click Submit. The Agent Administrator password is changed to the new value.
Understanding the Agent Interface Menu Storage Manager Heading ISIS Infrastructure Description (Continued) Agent 5000/7000 Displays detailed information Storage Elements: • Agent Environment • Agent Statistics • Agent Configuration • Browser details General 5000/7000 Displays the basic properties of the Storage Element Disk 5000/7000 Displays detailed information about disk properties and disk use Disk S.M.A.R.T. 7000 Retrieves S.M.A.R.T. statistics for the Storage Element S.M.A.R.T.
Understanding the Agent Interface Tool Heading ISIS Infrastructure General Tools • ping 5000/7000 • traceroute Allow you to test the connections between components in the shared storage network, to verify the path between components, and to run the Linux df command • df (disk free) or Disk Space Usage • i2cio 7000 • istate Allow you to run low-level tests to generate data to identify problems with components in the shared storage network • ivers • route show 5000/7000 From the Storage
Understanding the Agent Interface Tool Heading ISIS Infrastructure Description (Continued) Log filter 5000/7000 This option appears only when you disable logging. Select the logs you want to capture. Select No filtering if you want all the logs.
Understanding the Agent Interface Tool Heading ISIS Infrastructure Description (Continued) Issue Shell Command 7000 Provides a text field to issue shell commands directly to the Storage Element. Agent Settings Configuration 5000/7000 Add or change Storage Element configuration option values. Installation Logs *.log 7000 Provides read-only access to Storage Element installation logs. 5000/7000 Unbind a bound Storage Element. This function requires the Administrator password.
Storage Manager Logging Tool Heading Redistribution Near Full Threshold ISIS Infrastructure Description (Continued) 5000/7000 Displays the remaining free block count before the ISBs start prioritizing moving blocks off of it over accepting new data so that it doesn't get filled up and wedged before it has enough time to delete older blocks. This typically happens during full redistributions when the system is greater than ~80% full. The default of 2000 blocks is typically good for most situations.
Storage Manager Logging Using Storage Manager Agent Logging You can use the Logging tab to view event logs and to clear existing logs. The Logging tab contains two main sections: • Options section—The left section allows you to select specific logging options to display and to perform administrative tasks relating to the Agent logs. • Logs section—The right section displays different types of events and information from the network component. To access Agent Logging functions: 1. Open the Agent.
Storage Manager Logging 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK. The event log is cleared, and logging is reset to start recording new events. Enabling and Disabling Storage Manager Logging You can use the Logging window to start and stop the logging function of any Storage Manager. Disabling logging for a Storage Manager does not affect system logging functions. To stop the logging function: t Select “Disable logging” from the Storage Manager area.
Storage Manager Logging 3. Open the log file in a text editor. To delete a saved log: 1. Select Storage Manager > View available logs. The Logs area displays a list of all available logs. 2. Locate the log you want to delete, and click Delete. A confirmation dialog box appears. 3. Click OK. The log is deleted from the Agent system. Using the Log Viewer Tool The Log Viewer tool displays event information about Storage Managers.
Storage Manager Logging 2. Select an option as described in the following table.
B Avid ISIS 7000 Switch Blade Agent You can view detailed information about all ISIS 7000 chassis switches connected to the media network by using the Avid ISIS Switch Blade Agents. The Agents run as a Web service on the on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
Understanding the Switch Agent Interface Understanding the Switch Agent Interface The Avid ISIS Agent, which you can run on the System Director or any Ethernet-attached client, has a user interface where controls are grouped by function and are displayed by clicking the appropriate buttons. The following figure illustrates the Avid ISIS Switch Blade Agent with the System tab selected.
Understanding the Switch Agent Interface When you access Switch Blade Agents and submit a request for an action — for example, when you change the level of detail for chassis logs — a message tells you that the request was successfully or unsuccessfully submitted, and the progress of the request is reported to the Main display area. System Tab The System tab allows you to view configuration information for chassis switches.
Understanding the Switch Agent Interface the bandwidth capability and to create resilient and redundant links. Link aggregation also provides load-balancing where the processing and communications activity is distributed across several links so that no single link is overwhelmed. c Link aggregation is configured during setup and installation of your Avid ISIS media network. Changing the configuration can disrupt all link aggregation for your network and degrade system performance.
Understanding the Switch Agent Interface Menu Option Description (Continued) Set chassis Allows you to set the level of detail collected in chassis logs: manager log level • Off • Normal • Verbose The Chassis Manager — the application running on the switch — maintains logs and periodically collects them in a compressed file.
Understanding the Switch Agent Interface Statistics Tab You can use the Statistics tab to view basic information about your network or network components. The Statistics tab provides you with statistics for the local system and for the switch.
Understanding the Switch Agent Interface Logging Tab The Logging tab provides a complete view of the logs of active switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Viewing System Information for Individual Chassis Switches Tool Switch Blade Description (Continued) Reboot an ISB Restart the selected Storage Element (ISB). Reset to factory defaults Reset the chassis to factory default settings; for more information, see “Resetting an Avid ISIS Engine to Factory Defaults” on page 228. Management port configuration Change the network settings for the Switch Blade management port. Access configuration Set local or remote access to the switch.
Setting Chassis Time Setting Chassis Time You can set the time for all Storage Elements connected to your chassis switch by using the Switch Blade Agent. You can also use a Network Time Protocol (NTP) server to establish the time for your system. Setting chassis time synchronizes the time for all Storage Elements and, in systems with multiple chassis, on all switches. n Only make changes to the settings listed in this procedure.
Resetting an Avid ISIS Engine to Factory Defaults 4. Do one of the following: t To configure your system to use NTP to synchronize Storage Elements with a network reference, select Enable network time protocol, and then type the IP address of a primary NTP server. You can also type the IP address of a secondary NTP server. t To set the time for a chassis manually, type the date and time in the Date and Time text boxes, and then select a time zone from the Time Zone menu. 5. Click the Submit button.
Switch Infrastructure Diagnostics Switch Infrastructure Diagnostics Avid ISIS supports system level diagnostics for every Avid ISIS switch from one location. The diagnostics organize results and provides a report of problems with the switch. The Switch Diagnostics test does not fix diagnosed problems; instead, it looks for problems and provides clues as to the root cause.
Switch Infrastructure Diagnostics n If Diagnostics is run immediately after connecting two switches together, then those switches might still be going through the normal state machine process and might not yet be reconciled. So, if Diagnostics is reporting an error in the State Machine Test, and the two switches were just connected, try waiting about 5 minutes and run Diagnostics again. If there are problems reported in the State Machine Test, there could be a few reasons for this.
Switch Infrastructure Diagnostics Performance Link Aggregation Configuration This test checks that Link Aggregation Configuration information is consistent among different processes in the switch. If there is a problem reported here, try configuring link aggregation again through the switch Agent web page. Each port that is a member of a link aggregation group will also be checked to make sure that the link is up. Link Aggregation Load Balancing This test is marked informational.
Switch Infrastructure Diagnostics Counters Counters and Registers When reviewing this data, it is important to keep in mind the last time these values were reset. Counters and incrementing Register values get reset every time the switch reboots or Diagnostics is run. n Some Register values under the “Registers” column cannot be cleared by Switch Diagnostics. These values can only be reset by performing a reboot of the switch.
Switch Infrastructure Diagnostics Ping Storage Blades If a Storage Blade is not reachable by ping, make sure that the Storage Blade is not pulled out of its slot. If the Storage Blade looks to be seated, try reseating it. If the Storage Blade is still unreachable, try moving it to a different slot. If the LED lights up on the Storage Blade, then also check the Intermittent Link test for a possible intermittent link, and Counters and Registers for error statistics.
Switch Infrastructure Diagnostics Link Status Whenever possible, Switch Diagnostics will try to alert the user to ports that are down if it is expected that these ports are in use. All Storage Blades and all ports that are members of Link Aggregation groups are expected to have link. If they do not, they will be flagged within Switch Diagnostics as suspect. See Port Link Information for status on other ports. Port Speeds By default, client ports will not negotiate to any speed except 1000Mbps.
Switch Infrastructure Diagnostics Environment Installation Errors Switch Diagnostics will indicate if there were any installation failures reported on the switches. If an installation failure is reported, then navigate to the Agent page on the switch reporting the failure and investigate the installation logs. Processes There are several important processes that need to run in order to achieve and maintain both switch and stack health. Switch Diagnostics will report any processes in a suspect state.
Switch Infrastructure Diagnostics - Click a switch to display detailed results for all groups on the selected switch. - Return to the Reported Results/System Overview Page. - View the Raw diagnostic output. - Download the result files to the local system. Detailed results provide other display options. Each window includes instructions on how to view your results. For additional information, see the Switch Diagnostic Help link in the upper right corner of the window.
Switch Blade Logging Switch Blade Logging The Logging tab provides a complete view of the logs of active switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Switch Blade Logging Viewing Agent Event Logs To view event logs: 1. Open the Agent. (For information on opening the Agent, see “Avid ISIS 7000 Switch Blade Agent” on page 219.) 2. Click the Logging tab. The Logging window opens. 3. In the Entries to view text box, type the number of events to display. The default is 100. If you want to view all events, type “0” (zero) in the Entries to view text box. 4. Select a log from the “Log to view” list. 5. Click View. The event log displays in the Logs area.
C Avid ISIS SNMP MIB Reference A MIB (Management Information Base) is a virtual database that describes the objects available from the managed device. Using this information with your NMS (Network Management System), you can send queries, receive SNMP trap broadcasts, and configure notifications and alarms based on Avid ISIS System Director events. Most NMS applications provide the ability to import MIB files. You can find the Avid ISIS System Director MIB at the following location: D:\Program Files\Avid\IS
Object (Continued) OID Description ISIS_MegabytesPerSecond .1.3.6.1.4.1.526.20.3.1 This variable shows total megabytes per second for all connected clients. ISIS_ReadMegabytesPerSecond .1.3.6.1.4.1.526.20.3.2 This variable shows total read megabytes per second for all connected clients. ISIS_WriteMegabytesPerSecond .1.3.6.1.4.1.526.20.3.3 This variable shows total write megabytes per second for all connected clients. ISIS_MessagesPerSecond .1.3.6.1.4.1.526.20.3.
D Avid ISIS E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
Subcode Severity ISIS Infrastructure Message (Continued) ISIS General Error 5000/7000 Avid ISIS 5000 dongle version is incorrect. Clients may not be allowed to connect. ISIS General Error 7000 ISIS chassis SN %s : Power supply < %d > not present ISIS General Error 7000 ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error 5000/7000 < %s > has reached the config depth critical threshold ISIS General Error 5000/7000 < %s > scheduled for full rebuild.
Subcode Severity ISIS Infrastructure Message (Continued) ISIS General Error 5000 ISIS Storage Engine : System drive fault detected ISIS General Information 5000 ISIS Storage Engine : System drive fault cleared ISIS General Error 5000/7000 ISIS Storage Engine : Software fault detected ISIS General Error 5000/7000 ISIS Storage Engine : Network adapter settings error detected Server Control Information 5000/7000 Avid ISIS 5000 System Director service
Subcode Severity ISIS Infrastructure Message (Continued) Storage Blade General Warning 5000/7000 Server %s, SN %s, chassis %s, slot %d: Send unbind because not current member Storage Blade General Warning 5000/7000 Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection Storage Blade General Warning 5000/7000 Can not add < %s > : microserver has incompatible version Storage Blade General Error 7000 Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Repairing mirr
Subcode Severity ISIS Infrastructure Message (Continued) Switch Blade General Information 7000 ISIS chassis SN %s : Status reported from switch in slot %d Switch Blade General Information 7000 ISIS chassis SN %s, Switch slot %d : Temp normal Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : No status reported Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : Temp critical Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : Temp warning S
ISIS Infrastructure Message (Continued) Subcode Severity System Director Information 5000/7000 Updated tiebreaker IP address (%d): %s System Director Information 5000/7000 System Director was requested to force clients to log out System Director Information 5000/7000 Offline Canceled System Director Information 5000/7000 MetaUpgrade: Validated PartitionDump.
ISIS Infrastructure Message (Continued) Subcode Severity System Director Information 5000/7000 Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information 5000/7000 Metadata conversion from metadata version %d not supported System Director Information 5000/7000 Metadata upgrade completed.
Subcode Severity ISIS Infrastructure Message (Continued) System Director Error 5000/7000 Failed to allocate memory error = %d System Director Error 7000 Metadata converter failed to generate export file System Director Error 5000/7000 Metadata import failed - file mgr exiting - call AVID support System Director Error 5000/7000 Dismount failed.
Subcode Severity ISIS Infrastructure Message (Continued) System Director Error 5000/7000 Local drive does not contain enough free space for meta data file System Director Error 5000/7000 Unable to open a local metadata file System Director Error 5000/7000 The low priority scheduler seems hung. Shutting down.
Index A access privileges effective 120 Workspace, setting 120 Account Synchronizer (LDAP Sync tool) 145 accounts See User accounts, User group accounts, Device accounts active clients See also Bandwidth tool checking license status 88 disconnecting client 88 managing 87 obsolete entries 88 Active Clients tab (System Director Control Panel) 79 checking license status 88 described 87 disconnecting client 88 obsolete entries 88 adding Device accounts 155 LDAP/Active Directory groups 147 Storage Elements 48,
Index User accounts limit 130 User group accounts limit 130 Avid ISIS 5000 Agents See also Storage Manager Agent Avid ISIS 7000 Agents See Switch Blade Agent Avid ISIS Agents clearing logs 238 configuration values 222 described 219 diagnostic tools 229 link aggregation 221 Logging tab 225, 237 Statistics tab 224 System tab 221 Tools tab 224 user interface overview 220 viewing logs 238 Avid ISIS Engine resetting to factory defaults 225, 228 Avid ISIS Help See Help Avid ISIS Launch Pad See ISIS Launch Pad Av
Index showing and hiding 29 sorting 30 sorting (multi-level) 30 Concurrent Retrieval Threads 181 Configuration Avid ISIS Agents 222 Configuration tab (System Director Control Panel) 81 changing System Director virtual name 81 creating file system 85 opening Memory Log Viewer 76, 83 reconfiguring file system 84 System Director Memory Log Viewer 83 configuring contact information (Notification service) 39 general settings (System Director) 81 Management Console 34 connecting to ISIS and LDAP servers (LDAP Sy
Index Diagnostic tests results 236 running Switch Infrastructure Diagnostics 235 test groups 229 Diagnostic tools Avid ISIS Agents 225 Switch Manager tool 188 disabling Storage Manager logging 216 User accounts 142 Disabling protection for workspaces 115 disconnecting client (System Director Control Panel) 88 clients 161 from LDAP server (LDAP Sync tool) 151 Disk Analyzer tool described 182 disk test options 184 opening 183 running disk tests 183 saving results 185 Storage Element statistics 182 updating d
Index User Membership panel 132 viewing User group details 132 Workspace Access panel 132 H hardware storage, managing 40 Help accessing 25 menu 25 hiding Groups tool User Membership panel 132 Groups tool Workspace Access panel 132 Users tool Details panel 137 I Icons Data Migration Utility 75 importing LDAP/Active Directory users with incorrectly formatted UIDs 151 Installers tool described 26 ISIS 5000 Control Panel collapsing/expanding 74 opening 74 ISIS Control Panel opening Storage Manager Agent 203
Index external authentication 36 remote users 36 See also LDAP Sync tool LDAP Sync tool See also External Authentication account list and selections report 148 Account Synchronizer 145 adding LDAP/Active Directory groups 147 clearing History log 150 closing 150 compatibility 144 connecting and disconnecting from ISIS and LDAP servers 151 described 27, 143 importing users with incorrectly formatted UIDs 151 Java WebStart 144 login information storage 144 modifying group reconciliation actions 149 modifying
Index sorting information 30 Storage Manager Agent 203 supported web browsers 18 Switch Blade Agent 219 System Status Console 21 tools overview 26 Total System Bandwidth (preferences) 34 updating information (refresh) 31 using 19 Management Console tools Administration Logs tool 28, 169 Administrator Password tool 28, 36 Agent Options tool 200 Agent Trace Setup tool 28, 200 Bandwidth tool 27, 157, 157 Connection Status tool 27, 160 Devices tool 26, 152 External Authentication tool 28, 36 Groups tool 26 Har
Index related links section 21 Network Degraded status clearing 47 network statistics See Network Utilities tool Network Time Protocol (NTP) 227 Network Utilities tool 27 Administrative privileges 190 described 27, 27 opening 190 using 190 NMS (Network Management System) See ISIS SNMP No spare, import disk 213 non-permitted characters (Management Console) 33 Notification service configuring 37, 38 error notification parameters 39 event messages 241 Poll Frequency setting 38 Return Address setting 38 SMTP P
Index managing 207 viewing 207 Protection disabling, for workspaces 115 enabling, for workspaces 115 recommendations 114 R Racks viewing back panels 194 viewing in System Monitor tool 194 RAID (Redundant Array of Inexpensive Disks) See See Storage Groups RAID reconfiguring System Director file system 84 Rectifying files 57, 61 Redistribution described 50, 121, 127 guidelines 122, 128 manual 121, 124, 127 removing Storage Elements 50 replacing Storage Elements 50 resuming 125, 128 suspending 125, 128 verif
Index Management Console 34 showing and hiding columns (Management Console) 29 shutting down System Director engine 80 SMTP Port (Notification service setting) 38 SMTP Server (Notification service setting) 38 Snapshots See ISIS Snapshots tool SNMP (Simple Network Management Protocol) See ISIS SNMP sorting LDAP Sync tool columns 146 sorting information (Management Console) 30 starting Notification service 38 System Director Control Panel 77 System Director service 80, 81 Statistics Avid ISIS Agents 224 stor
Index Statistics tab 209 Storage Element menu (Statistics tab) 210 Storage Element Tools menu (Tools tab) 211 Storage Manager menu (Advanced tab) 213 Storage Manager menu (Logging tab) 211 System menu (Logging tab) 211 System menu (System tab) 206 System tab 205 Tools tab 210 viewing logs 215 viewing saved logs 216 Storage Manager Parameters opening 186 retrieve 186 Storage Manager Viewer described 76 Storage Managers adding (binding) 46 clearing Network Degraded messages 47 described 40 managing 40 removi
Index system information viewing (System Information tool) 168 System Information tool described 28, 166 viewing system information 168 System Logging tool opening 170 system logs clearing 171 viewing 170 System Logs tool accessing from Status panel 23 clearing logs 171 described 28, 170 viewing logs 170 System Monitor tool Blade Identification view 198 described 190 display 196 General view 196 opening 191 Rotate Rack View button 194 Status Details view 197 Temperatures view 199 Upgrades view 199 viewing
Index deleting 142 disabling 142 duplicating 140 modifying 141 setting Workspace access privileges 120 synchronizing (LDAP Sync tool) 143, 147 User group membership limit 130 Workspace access privileges described 119 User group accounts See also client accounts adding 133 deleting 135 managing 130 modifying 134 setting Workspace access privileges 120 synchronizing (LDAP Sync tool) 143, 147 Workspace access privileges 119 User interface Avid ISIS Agents 220 User passwords changing 141 Users effective access
Index User group access privileges 119 Workspaces Size graph 107 Workspaces tool adding Workspaces 110 closing Details panel 109 default Workspace size 111 deleting Workspaces 118 described 26 Details panel 108 duplicating Workspaces 112 managing User access privileges 119 managing User group access privileges 119 renaming Workspaces 113 resizing Workspaces 117 setting effective User access 120 setting event triggers 117 setting Workspace access privileges 120 size graph 107 User Access panel 108 Workspace
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