® ® Avid ISIS Administration Guide
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Contents Using This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Configuring External Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configuring the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Starting, Stopping, and Configuring the Notification Service . . . . . . . . . . . . . . . . . . 37 Configuring Error Notification Parameters . . . . . . . .
Removing Engines from the Engine List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Upgrading ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Upgrading Individual ISIS 7000 Engine Components . . . . . . . . . . . . . . . . . . . . . . . 70 Chapter 4 Avid ISIS Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 ISIS Launch Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RAID 6 Workspace, Dual ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Mirrored Workspace, Single ISB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Adding or Removing ISBs (Mirrored or RAID 6) . . . . . . . . . . . . . . . . . . . . . . . . 95 Adding an ISB to the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Zone 1 Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Redistributing ISIS 7000 Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Redistribution ISIS 7000 Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Symmetric Configuration Redistribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Automatic Redistribution on Disk Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Performing an ISIS 7000 Full Redistribution . . . . . . . . .
Viewing Device Details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Adding Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Modifying Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Deleting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating Aggregate Logs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180 Viewing Aggregate Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Opening the Disk Analyzer Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Updating the Disk Analyzer Tool Display . . . . . . . . . . . . . .
Deleting Agent Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Changing the Agent Administrator Password (ISIS 5000 and 2000 only) . . . . . . . 210 Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Tools Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Logging Tab . . . . . . . . . . . . . . . . . . . . . . . . . .
Switch Diagnostics Results . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Switch Blade Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Using Agent Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Viewing Agent Event Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Clearing Agent Event Logs. . . . . . .
Using This Guide The Avid® ISIS® media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance. Unless noted otherwise, the material in this document applies to the Windows® and Mac OS® X operating systems.
If You Need Help Symbol or Convention Meaning or Action > This symbol indicates menu commands (and subcommands) in the order you select them. For example, File > Import means to open the File menu and then select the Import command. This symbol indicates a single-step procedure. Multiple arrows in a list indicate that you perform one of the actions listed. (Windows) or (Macintosh) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X.
Accessing the Online Documentation Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the top-level AvidISISDocumentation folder on the Avid ISIS installer software kit. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
1 Working with the Avid ISIS Management Console This section contains the following topics: • Before Performing Administrative Functions • Opening the Management Console • Using the Management Console Interface • Organizing Display Information • Filtering the Display • Updating Information • Selecting Items • Using Context Menus to Perform Actions • Entering Text The Avid ISIS Management Console allows you to access administration functions from any system that has an Ethernet connection t
Before Performing Administrative Functions Before Performing Administrative Functions It is critical that clients unmount Workspaces when you do the following: c • Stopping and restarting the System Director (unmount all Workspaces) • Changing users’ or user groups’ access (unmount only the affected Workspaces) • Renaming or deleting Workspaces (unmount only the affected Workspaces) If a client is using a Workspace when the ISIS system is taken offline, the connection to the Workspace is broken and
Using the Management Console Interface IP Address of the active ISIS 2000 System Director http://[System Director IP address] The active System Director host name is one of the following: - The System Director Windows host name. - A host name which has been assigned to the active System Director on your network DNS server(s). Check with your network administrator if you are unsure of which System Director name to use.
Using the Management Console Interface n The following illustration is of the ISIS 7000 Management Console. It includes some features not available in the ISIS 5000 and ISIS 2000. Non-Administrator users will see a subset of the tools available to Administrators, depending on access privileges. 1 System Status panel — Provides a snap shot view of several aspects of the Avid ISIS system.
Using the Management Console Interface n Depending on your ISIS system and software version, the System Status Console is similar to one of these images. 1 Current system status panel — error/warning/info/upgrade status LEDs will be lit to indicate the presence of system events, along with a counter indicating the current number of each type of event 2 Status retrieval panel — The Management Console periodically retrieves system status information.
Using the Management Console Interface System Status Console Panels The System Status Console contains several panels that provide information about different areas of Avid ISIS operation. Each panel can be expanded and collapsed by clicking on the panel title. The Status panel provides a quick summary of the System Director status. If an event in the system log triggers a status to appear, a link is provided to the System Logs tool.
Using the Management Console Interface The Performance panel provides a summary of the following information: • Messages Per Second • Number of open files The Bandwidth panel displays “Megabytes per second,” information on total and per-client bandwidth.
Using the Management Console Interface Navigation Toolbar The navigation toolbar provides several items to help you navigate through the Management Console interface.
Using the Management Console Interface Main Tools Panel The ISIS Management Console main panel is divided into the following sections: • The System section, which contains the following tools: Tool Description Workspaces View details of, create, delete, duplicate, or change capacity of any Workspace; see “Managing Workspaces” on page 103 for more information. Users View details of, create, delete, duplicate, or modify Workspace access of any User; see “Managing Users” on page 131 for more information.
Using the Management Console Interface • The Tools section, which contains the following tools: Tool Description System Status History View historical system status information; for more information, see “System Status History Page” on page 176. • ISIS Toolbox Connection Analyzer, Log Aggregator, and Disk Analyzer, Storage Manager Parameters, Switch Manager (ISIS 7000 only) and starts a Java tool; for more information, see “ISIS Toolbox Page” on page 176.
Organizing Display Information • The Advanced section, which contains the following tools: Tool Description Preferences Change and save bandwidth, LCT threshold, device creation, and disk errors preferences; for more information, see “Configuring Management Console Preferences” on page 33. External Authentication Configure external authentication servers; for more information, see “Configuring External Authentication” on page 36.
Organizing Display Information To show or hide columns: t Select one of the options, right-click in the column heading row and select a heading you want to show or hide. Displayed column headings are marked by a bullet symbol (•). You cannot hide the first column on the left of the Main display panel (usually the Name column). Sorting Information The ISIS Management Console interface allows you to sort information listed in the Main display panel, or in the Details panel.
Filtering the Display Filtering the Display You can limit the items listed in the Main display panel by setting Filter parameters at the bottom of the Management Console window. Filtering the display allows you to focus on only those items that you want to monitor. You can restore all items to the display by clearing the Filter parameters.
Updating Information Updating Information You can update onscreen information to reflect recent system changes by clicking the Refresh button. You can also use Auto refresh to automatically refresh information at timed intervals, and prevent your session from timing out. n This setting persists between Management Console sessions, but not browser sessions. If you close the browser application, Auto refresh will revert to the default (disabled) setting.
Using Context Menus to Perform Actions Using Context Menus to Perform Actions Most Management Console tool windows offer context menus you can use to perform commands on selected items. To access context menus within the Management Console: t Right-click (Windows) or Ctrl+click (Macintosh) selected items. Entering Text The following are guidelines for entering text in Management Console tool text fields: • Names can be a maximum of 31 characters in length.
Entering Text The following table summarizes characters that are not permitted in text fields in the Management Console name text fields. Character Name ^ Circumflex accent \ Backslash / Forward slash : Colon * Asterisk ? Question mark " Double quotation mark < Less-than sign > Greater-than sign | Vertical line [ Left square bracket ] Right square bracket + Plus sign = Equals sign ; Semicolon , Comma @ Commercial At symbol 32
2 Configuring the Management Console This section contains the following topics: • Configuring Management Console Preferences • Changing the Administrator Password • Configuring External Authentication • Configuring the Notification Service Avid ISIS provides a number of tools to customize the way the Management Console functions and interacts with the network and other Avid products.
Configuring Management Console Preferences Option Type Description (Continued) Default Bandwidth for Auto text Reservation bandwidth allowed for devices that are Created Devices (MB/sec) (numeric) automatically created at connection time. Default value is 0 (zero). Using the default value results in auto-created devices being granted unlimited bandwidth. Force Manual Device Creation check box If enabled, clients which do not have an entry in the Devices list will not be allowed to connect.
Changing the Administrator Password Creating a Log of the Deletes Delete logging is turned on and off in the Management Console Preferences. When enabled files are created and saved in the following location. D:\Program Files\Avid\ISIS System Director\DeleteLogs Log file names include name contains the date and time, for example “ISISdeleteLog-07_17_2012_17_59_30_322.csv.” Individual log files are limited to 4 MB in size except where a new log file would have the same name as an existing one.
Configuring External Authentication Configuring External Authentication Users added to the system via the LDAP Sync Tool are automatically configured as remote users in the ISIS system. When a remote user logs into the ISIS system, ISIS checks with an external LDAP server to authenticate the user instead of the local ISIS user database. Before remote users can access the ISIS system, you must configure ISIS to use an external LDAP server for authentication.
Configuring the Notification Service Configuring the Notification Service This section contains the following topics: • Starting, Stopping, and Configuring the Notification Service • Configuring Error Notification Parameters • Configuring Contact Information You can use the Notification Service tool to configure System Director to notify you when problems occur.
Configuring the Notification Service 3. (Option) configure the Notification service settings. The following table summarizes the Notification Service settings. Option Type Description SMTP Server text The IP address or host name of your SMTP server. SMTP Port text (numeric) The port number of your SMTP server. The default value (25) is appropriate in most instances. Poll Frequency (seconds) text (numeric) The frequency (in seconds) with which the error notification service checks for problems.
Configuring the Notification Service Configuring Contact Information You must specify the contact information for all the people you want to receive ISIS notification emails. To add contacts: 1. In the Contact section, click New. Empty User Name and Email fields open. 2. Type a user name into the first text box. This can be any name you want to assign to the user. 3. Type a valid email address into the second text box. 4. Click Save. 5. Repeat steps 2 – 4 to add more email contacts, if needed.
3 Managing Avid ISIS Hardware This section contains the following topics: • Managing Storage Managers • Managing Storage Elements • Managing ISIS 7000 Switch Blades • Managing the Engine (ISIS 7000 and ISIS 5000 Only) This section describes how to configure and manage your storage hardware. You perform all storage management operations from the Avid ISIS Management Console, which allows you to add, remove, configure, and manage your Storage Elements.
Managing Storage Managers The Storage Manager tool allows you to bind/unbind Storage Managers and perform maintenance operations.
Managing Storage Managers Storage Manager Column List The following table summarizes the basic information available when you first open the Storage Manager list. Some columns are hidden by default (see “Showing and Hiding Columns” on page 27 and “Storage Element Details” on page 60).
Managing Storage Managers Heading Description (Continued) Version Displays the software version number of each Storage Manager Engine Serial Displays the serial number of the Engine Slot Number (ISIS 7000 only) Displays the slot location of the ISB in the Engine, see “Identifying the ISIS 7000 Storage Elements Prior to Removal” on page 52 Domain ID (ISIS 7000 only) Displays the domain ID number of the Management Domain (stack) for each Engine (chassis) in which the Storage Element is part of.
Managing Storage Managers Viewing Storage Manager Details The Details panel displays all information for the currently selected Storage Manager. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Manager, and other information is assigned to the Storage Manager by the Avid ISIS software. To view detailed information about a Storage Manager: 1. In the Storage Manager list, select a Storage Manager. 2.
Managing Storage Managers Heading Description (Continued) Capacity Displays the total capacity of all Storage Elements controlled by the selected Storage Manager Usable Displays the usable capacity of all Storage Elements controlled by the selected Storage Manager Spare Displays the number of spare Storage Elements Active Displays the number of active Storage Elements Other The following messages could be displayed: • Available • Mismatched • Missing • Orphaned • Out of Phase • Unknow
Managing Storage Managers The following table summarizes the Storage Manager status messages. Status Description Memory Error The Storage Manager runs a memory test when it starts or restarts reports any errors; this status is persistent. Offline The Storage Manager has been taken offline. Network degraded The IP interfaces on the Storage Manager have failed or the Storage Manager experiences at least a 10% error rate (usually due to lost packets), indicating a network communication problem.
Managing Storage Managers Status (Continued) Description Repairing Mirrors (ISIS 7000 only) The Storage Element is repairing mirrored blocks with a single point of failure. Disk Failure The Storage Element is unusable for data storage and must be replaced. Test Mode The Storage Element is in disk test mode. Redistributing Data is being redistributed to Storage Elements in the Storage Group.
Managing Storage Managers Removing (Unbinding) Storage Managers from the ISIS File System Before you can unbind a Storage Manager from the ISIS file system, its Storage Element(s) must be in the Spare state. To remove (unbind) a Storage Manager from the ISIS file system: 1. Click to select the Storage Manager you want to unbind. 2. Click the Unbind button. A confirmation dialog appears. 3. Click Yes to confirm. - The selected Storage Manager is removed from the ISIS file system.
Managing Storage Managers To upgrade a Storage software: 1. Select the Storage Manager(s) you want to upgrade. 2. Click the Upgrade button. The Upgrade Storage Managers dialog box opens. 3. Select the upgrade installer from the list in the right column. The Command text box displays the location of the upgrade installer. c Do not enter any text in the Command or Options fields except under the supervision of qualified Avid support personnel. Doing so can result in system degradation and data loss. 4.
Managing Storage Managers 5. (ISIS 7000 only) If you have i500 or i1000 ISBs you need to select the chunk size to be used for the Storage Element(s). n The choices that appear in the Chunk Size list are dependent upon the capabilities of the installed Storage Blades. Storage Elements can only be added to Storage Groups with the same chunk size. For more information on protection types, see “Storage Groups on ISIS 7000” on page 93. 6.
Managing Storage Managers n You should maintain an unused block of storage equivalent to one Storage Element within the Storage Group to allow redistribution from a failing Storage Element to other Storage Elements within the group. If possible, you should redistribute data while the drive is experiencing problems but has not yet been removed from the system.
Managing Storage Managers The following steps list the actions necessary for removing a Storage Element: 1. Identify the Storage Element you want to replace. 2. Remove the Storage Element from the Storage Group. 3. View the status of the redistribution and wait for redistribution to finish. 4. Unbind the Storage Manager from the Storage Group. 5. Physically remove and replace the Storage Element. 6. Add new Storage Element to the file system. 7. Add the new Storage Element to a Storage Group.
Managing Storage Managers Preparing to Removing Storage Elements from the Avid ISIS Engine After you have identified the Storage Element you want to remove, you need to remove it from the Storage Group before you physically remove the drive from the Engine. c You must finish the redistribution before you physically remove the Storage Element. If you do not wait until the redistribution finishes, shared storage network clients might receive multiple errors.
Managing Storage Elements Removing Orphaned Storage Managers Orphaned Managers are Storage Managers connected to a file system which is not currently in use. This can happen when a Storage Manager is moved from one ISIS environment to another, or when you use the System Director Control Panel to create a new active partition on a system that already includes bound Storage Managers.
Managing Storage Elements The Storage Elements tool allows you to monitor Storage Element operation.
Managing Storage Elements Heading Description Name Displays the system-created name of each Storage Element connected to the system Storage Manager Displays the computer name of the Storage Manager Hostname Displays the host name of the Storage Element (ISIS 5000 and ISIS 2000 System Director or Engine) or the ISB (ISIS 7000) Status Time Lists the last time the System Director logged the Storage Element’s status Status Displays any change in the working status logged by the System Director (for
Managing Storage Elements Icon Color Description (Continued) Green Indicates the status of the Storage Element is either Spare (the Storage Element is not allocated to a Storage Group) or Active (allocated to a Storage Group) Yellow Indicates one of the following: • Problem with the Storage Element • The Storage Element experiences degraded performance due to a reboot during an upgrade operation Blue (ISIS 7000 only) Indicates that an installation or software upgrade is in progress Red Indicate
Managing Storage Elements Category Status (Continued) • Redistributing: data is being redistributed to Storage Elements in the Storage Group • Disk performance degraded: the Storage Element’s performance is below the threshold for input/output functions and might impact the performance of the system • Network degraded: the IP interfaces on the Storage Element has failed or the Storage Element experiences at least a 10% error rate (usually due to lost packets), indicating a network communication prob
Managing Storage Elements The following table summarizes the Storage Element status messages. Status Description Rectifying Files The Storage Element is cleaning up deleted files and verifying existing files. Repairing Mirrors (ISIS 7000 only) The Storage Element is repairing mirrored blocks with a single point of failure. Disk Failure The Storage Element is unusable for data storage and must be replaced. Test Mode The Storage Element is in disk test mode.
Managing Storage Elements Storage Element Details The Details panel displays all information for the currently selected Storage Element. The information displayed is the information as seen by the System Director. Some of the information is embedded in the Storage Element, and other information is assigned to the Storage Element by the Avid ISIS software. n You can view more detailed information on Storage Elements by using the Avid ISIS Agent tool.
Managing Storage Elements Heading Description (Continued) Used Displays the amount of storage space in gigabytes (GB) in use by each Storage Element Free Space Displays the amount of storage space in gigabytes (GB) remaining Chunk size The smallest unit of data that can be written to the shared storage network Storage Group Displays the Storage Group, if any, to which the Storage Element is allocated Engine Serial Displays the serial number of the Engine (ISIS 7000 only) Domain ID Displays the do
Managing ISIS 7000 Switch Blades Managing ISIS 7000 Switch Blades The Switch Blades tool of the ISIS Management Console allows you to monitor and upgrade all Switch Blades connected to the shared storage network. You can also launch the Agents for the selected Switch Blades to view details and change configuration. ISIS 7000 Switch Blades Column List The following table summarizes the information available in the Switch Blades list.
Managing ISIS 7000 Switch Blades To launch Avid ISIS Switch Blade Agents: 1. From the Switch Blades list, select the Switch Blade for which you want to launch the Agent. 2. Click the Show Info button. The Avid ISIS Switch Blade Agent opens. n The default switch Agent page password is se-admin. Upgrading ISIS 7000 Switch Blades You can use the Switch Blades tool to upgrade the software for Switch Blades installed in an Engine and connected to the shared storage network.
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Managing the Engine (ISIS 7000 and ISIS 5000 Only) The Engine page of the ISIS Management Console allows you to view details and to monitor the status of all Engine connected to the shared storage network, as well as ISIS 7000 Storage Elements, ISIS 7000 Integrated switches (ISS), ISIS 7000 Expansion Integrated switches (IXS), ISIS 7000 and ISIS 5000 power blades, and ISIS 7000 upgrades.
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Engine Details The Details panel displays all information for the currently selected Engines.
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Section Heading Description (Continued) Status Time Lists the last time the System Director logged the status of the Engine Status Displays changes in the working status of Storage Element components due to upgrade installation or failure On the ISIS 7000 it also Displays changes in the working status of ISS and IXS modules due to upgrade installation or failure Uptime (ISIS 5000 only) Displays the length of time that the Storage Element has been r
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Section Heading Description (Continued) Type Identifies the switch as one of the following: • Integrated (ISS) • Expansion (IXS) Temp Lists the last logged temperature of the switch Chassis Master Indicates if an ISS or an IXS module is used as a master switch in the Engine Base IP Displays the base IP addresses of the switch, which are assigned during system configuration (for more information on IP addresses, see the Avid ISIS Setup Guide)
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Section Heading Description (Continued) Type Displays the Storage Element category of each Storage Element: • Available • Spare • Active Capacity Displays the total capacity of all Storage Elements controlled by the selected Storage Manager Usable Displays the usable capacity of all Storage Elements controlled by the selected Storage Manager Spare Displays the number of spare Storage Elements Active Displays the number of active Storage El
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Removing Engines from the Engine List If you need to replace an Engine, you can use the ISIS Management Console to remove the connection history of the inactive or inoperative Engine from the Engine list in the Engine page. Once the Engine is removed from the ISIS file system, you can physically remove it from the network. For information on removing Engines from the network, see the Avid ISIS Setup Guide. To remove an Engine from the Engine list: 1.
Managing the Engine (ISIS 7000 and ISIS 5000 Only) Upgrading Individual ISIS 7000 Engine Components You can upgrade individual Storage Elements and Switch Blades in the Engine tool. You can also upgrade Storage Elements by using the Storage Elements tool, and Switch Blades by using the Switch Blades tool. For more information on Storage Element upgrades, see “Upgrading ISIS 7000 Storage Manager” on page 48. For more information on Switch Blade upgrades, see “Upgrading ISIS 7000 Switch Blades” on page 63.
4 Avid ISIS Control Panels When you log into the Avid ISIS System Director desktop, there are several tools available to help you access ISIS tools and perform diagnostic and maintenance tasks. • ISIS Launch Pad provides buttons for quick access to various ISIS tools. • Avid ISIS System Director Control Panel provides low-level, performance-monitoring functions.
ISIS Launch Pad 72
ISIS Launch Pad The following tools are available from the ISIS Launch Pad: Category Description System Director Status Information from the System Status Console Running Indicates if the System Director is running and healthy No warning events logged Indicates if there are any warning events logged If the Indicator is red, it will state Check events logged Reconfiguration not required Indicates if a reconfiguration is needed Licenses in use Displays the number of client licenses in use Virtual
ISIS Launch Pad Category Description Storage Management (ISIS 5000 only) Status Running Indicates if the Storage Manager is running and healthy Fan status Indicates if the System Director fans are running and healthy System drive status Indicates if the System Director system drives are running and healthy Power supply status Indicates if the power supplies are running and healthy Version Displays the version of the System Director software Opening ISIS Launch Pad ISIS Launch Pad starts with Wi
ISIS Launch Pad ISIS Launch Pad Buttons The following table describes the ISIS Launch Pad buttons. You can also hold the cursor over the button and get a tool tip on the button function. Button Location Function System Director Launch Pad — System Director Starts the System Director. The button is blue when the System Director is stopped. The button is gray when the System Director is running. Launch Pad — System Director Stops the System Director.
Avid ISIS System Director Control Panel Button Location Function (Continued) Launch Pad — Storage Manager Opens the Network Configuration Tool. This tool is used to set the IP addresses for the network ports on the ISIS 5000 System Director. For more information, see the Avid ISIS 5000 Setup Guide. Launch Pad — Storage Manager Opens the Storage Manager Memory Log Viewer. For more information, see “Using Storage Manager Memory Log Viewer” on page 76.
Avid ISIS System Director Control Panel • Monitoring Metadata Status • Resetting the Administrator Password • Managing Active Clients The Avid ISIS System Director Control Panel provides low-level performance monitoring functions.
Avid ISIS System Director Control Panel The following table summarizes the functions available in the System Director control panel. Tab Buttons Description The System Director Status tab provides status displays that provide a summary of your network and controls that allow you to start and stop the System Director, and reset the event log. System Director Status Change [Virtual System Director Name] Allows you to change the virtual server name for the System Director.
Avid ISIS System Director Control Panel Tab Buttons Description (Continued) Configure Dual System Director When using two System Directors, one is referred to as Active System Director and the other one is the Standby System Director. The File System metadata on the Standby System Director is kept up-to-date with the Active System Director. If the Active System Director fails, metadata functions switch to the Standby System Director.
Avid ISIS System Director Control Panel 2. Click OK. The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata. Wait for the process to finish and for the dialog box to close. When the System Director has shut down, the System Director Status tab lists the System Director status as “Not running.” 3.
Avid ISIS System Director Control Panel The naming conventions are the same for the System Director virtual name as they are for Windows network computer names. - No more than 31 characters in length - Cannot use the following characters: " \ / [ ] : | < > + = ; , ? - Cannot use ASCII control characters in range 0x00 through 0x1F 3. Click OK.
Avid ISIS System Director Control Panel System Director Status Indicators When no problems are detected in the shared storage network, a green indicator is displayed with the following messages: n • System Director is running • Active Mode • No warning events logged • Reconfiguration not required • Single System Director — Redundant operation not Enabled; Dual System Directors — Both paths are up • Single System Director — Replication not Enabled; Dual System Directors — Replicated If your ne
Avid ISIS System Director Control Panel Using the ISIS System Director Memory Log Viewer The System Director Memory Log Viewer is a valuable tool that allows you to view the System Director log as it is buffered in memory. This log provides detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Avid ISIS System Director Control Panel 2. Click OK. The System Director Shutdown dialog box opens stating that it is saving multiple copies of the metadata. 3. Click Configure File System. The File System Configuration window opens. 4. In the “Active File System Actions” section, click the “Reconfigure File System” radio button. A dialog box opens, prompting you to confirm that you want to reconfigure the existing file system. 5. Click OK.
Avid ISIS System Director Control Panel The metadata information includes: • Total amount of memory in use • Total amount of memory available Metadata is saved to different drives in the Storage Element every 20 seconds. If the metadata ever needs to be recovered, the last saved version is retrieved automatically by the System Director. If that is the Storage Element that has failed, then the previous saved version is retrieved from another Storage Element.
Avid ISIS System Director Control Panel Creating a Metadata Dump File You can use the “Dump Metadata” function to write all metadata information to a text file. n c This operation should be used only as a diagnostic aid. You cannot restore ISIS metadata from a metadata dump file. When you write metadata to a file, the resulting file is extremely large and the time required to create the file is significant. Do not use this option unless instructed to do so by Avid Customer Support.
Avid ISIS System Director Control Panel Managing Active Clients The Active Clients tab is used to display the identity of the Avid ISIS clients known to the System Director. The information listed in this tab can be used to determine if obsolete numeric identifiers exist in the System Director. The Active Clients tab displays all active Storage Elements as well as connected client accounts. You can use the Bandwidth dialog box in the ISIS Management Console to view only the active client accounts.
Avid ISIS System Director Control Panel The box below the active clients list provides the following information: • n clients are known or active—Indicates the number of clients currently active or seen by the System Director • n licensed clients are allowed —Indicates the number of clients licensed by the software; 330 licensed ISIS 7000 clients, 90 licensed ISIS 5000 clients, and 100 licensed ISIS 2000 clients • n licenses are in use—Indicates the number of licenses are being used by the clients cur
5 Managing Storage Groups and Workspaces This section contains the following topics: • Managing Storage Groups • Minimum Free Storage Space Requirement • Managing Workspaces • Managing Workspace Access Privileges • Redistributing ISIS 7000 Data • Redistributing ISIS 5000 Data Storage Groups are collections of Storage Elements.
Managing Storage Groups the Storage Groups available to the current user. On the right side, the Details panel displays technical information about selected Storage Groups, and the Storage Elements panel displays all Storage Elements available to the current user.
Managing Storage Groups Storage Groups List The following table summarizes the information available in the Storage Groups list.
Managing Storage Groups To view information about a Storage Group: t In the Storage Groups list, select a Storage Group. The Storage Groups page displays all the information for the selected Storage Group. If the Details panel is not visible, click the Details button. To close the Details panel: t Click the Details button. The following table summarizes the information available in the details panels for Storage Groups and Storage Elements.
Managing Storage Groups Heading Description Name Displays the name of the selected Storage Element State Displays the Storage Element category of the selected Storage Element: • Spare—Indicates Storage Elements that have been added to the Avid ISIS file system but are not allocated for a specific purpose; spare but inactive Storage Elements cannot be used until allocated to a Storage Group • Active—Indicates active Storage Elements added to a server and allocated to a Storage Group Chunk Size Dis
Managing Storage Groups Storage Group and Chunk Sizes Storage Elements are combined to create Storage Groups in the ISIS file system. When you bind a Storage Element you must select either 512 KB (default) or 256 KB chunk sizes. Earlier Avid ISIS releases used 256 KB chunk sizes. These bound Storage Elements must all be of the same chunk size when you configure your Storage Group. n Avid ISIS switch hardware shipped with v1.x (ISS1000 and IXS1000) does not support 512 KB chunk sizes.
Managing Storage Groups However, in an unprotected state, due to the distributed architecture of the ISIS file system (optimized for real-time performance), it is possible under certain circumstances that the system would not be able to correctly update the parity information when writing new data. As a result under these circumstances, the file system could return a failure status when writing.
Managing Storage Groups This recommendation does not apply to the case of removing and then replacing failed storage blades. For other examples of symmetric and non-symmetric redistributions, see the Avid ISIS Performance and Redistribution Guide on the Knowledge Base at www.avid.com/US/support.
Managing Storage Groups Adding Storage Elements to Storage Groups You can add unassigned Storage Elements to a Storage Group to increase its storage capacity. This is typically done when adding a new Engine to your Avid ISIS system. This process initiates a redistribution of the files in the existing Storage Group to include the new Storage Element. For more information, see“Redistributing ISIS 7000 Data” on page 120 and “Redistributing ISIS 5000 Data” on page 126.
Managing Storage Groups n After ten configuration changes, the system prompts you to perform a full redistribution. You can suspend and resume the redistribution if needed. For more information, see “Using ISIS 7000 Advanced Redistribution Commands” on page 125 and “Using ISIS 5000 Advanced Redistribution Commands” on page 127.
Managing Storage Groups 7. Click Apply to create a new Storage Group containing all the selected Storage Elements. The new Storage Group appears in the Storage Groups list, and the Create Storage Group dialog box refreshes to show the Storage Elements still available for additional Storage Groups. 8. (Option) Repeat steps 3 through 8 to create new Storage Groups. 9. Click Close to close the Create Storage Group dialog box and to return to the Storage Groups page.
Managing Storage Groups To remove Storage Elements from a Storage Group: 1. From the Management Console home page, click the Storage Groups icon, located in the System section. The Storage Groups page opens. 2. In the Storage Groups list, select the Storage Group from which you want to remove Storage Elements, and then do one of the following: t Click the Details button. t Double-click the Storage Group name. The Details panel displays all the information on the selected Storage Group. 3.
Managing Storage Groups 3. In the Storage Elements panel, select all the Storage Elements you want to move to another Storage Group. 4. Click the Remove button. The Storage Elements panel refreshes to display the selected Storage Elements as Spare. 5. Click Apply. The selected Storage Elements are removed from the Storage Group, and the shared storage network performs a redistribution of any data on the Storage Elements. 6.
Managing Storage Groups To add the Storage Elements to your current Storage Group: 1. Make sure the new Storage Managers are connected to the network. For information on connecting Storage Managers, see the Avid ISIS Setup Guide. 2. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Management Console” on page 18.) 3. Click the Storage Manager icon from the System panel. The Storage Manager page opens.
Minimum Free Storage Space Requirement Minimum Free Storage Space Requirement On the ISIS 7000 Avid recommends that you maintain 7% of free space in each Storage Group. In other words, you should not fill Storage Group more than 93% full. Exceeding 93% used space can produce severe performance issues in some situations. Avid recommends that you maintain 5% of free space in each Storage Group on the ISIS 5000 and ISIS 2000.
Managing Workspaces This section describes how to create, rename, and delete Workspaces. and how to manipulate the amount of storage allocated to each Workspace.
Managing Workspaces Workspaces List The Workspaces list displays all Workspaces, the Storage Groups on which they reside, and details about each Workspace. The following table describes the information in the Workspaces list.
Managing Workspaces Heading n Description (Continued) Config Changes Displays the number of changes to a Storage Group that involve moving data — for example, the number of times a Storage Element has been added or removed Storage Group For each Workspace, lists the Storage Group on which it is located Files Lists the total number of files stored on the network for each Workspace You can sort the information in the Workspaces list by clicking any column heading.
Managing Workspaces Workspace Duplication (ISIS 7000 Only) If duplicating a Workspace, you only have access to Storage Groups that support the protection mode of that Workspace. If you had three Storage Groups, one with a RAID 6 Workspace, one with a mirrored Workspace, and one with no Workspaces, and you duplicated a mirrored Workspace, you would have access to the Storage Group with no Workspaces and the Storage Group with the mirrored Workspace.
Managing Workspaces 3 Used Space 4 Unused space 5 Maximum Workspace size—total of Workspace size + drive space in the Storage Group still available for allocation to each Workspace To resize the Workspaces Size graph, do one of the following: t Click the Decrease Size button to reduce the size of the graph. t Click the Increase Size button to expand the size of the graph.
Managing Workspaces Heading Description (Continued) Used Displays the amount of storage space in gigabytes (GB) that currently has data written on it in the selected Workspace % Used Displays the percentage (%) of storage space currently storing data on the Workspace Reserved Displays the amount of storage space in gigabytes (GB) that has been reserved by a client application Unused Displays the amount of storage space in gigabytes (GB) that currently has no data written on it and is available to
Managing Workspaces n Heading Description (Continued) Effective Lists the effective access privileges for each client in the Name list Reason Lists the reason for any difference between the access privileges assigned to a user and the effective access assigned to a user as a member of a user group You can sort the information in the User Access panel by clicking any column heading. For more information on sorting items in columns, see “Sorting Information” on page 28.
Managing Workspaces 5. Click the Storage Group menu, and select the Storage Group in which you want to create the Workspace. The Storage Group name appears in the Storage Group text box. 6. Type a size for the Workspace in the Capacity text box. The default size (200 GB) is listed in the Capacity text box, and the maximum size is listed next to the Capacity text box. n The minimum Workspace size is 1 GB.
Managing Workspaces To duplicate a Workspace: 1. From the Management Console home page, click the Workspaces icon, located in the System section. The Workspaces page opens. 2. In the Workspace list, select the Workspace you want to duplicate. 3. Click the Duplicate button. The Duplicate Workspace dialog box opens. 4. (Option) Modify any of the attributes of the new Workspace.
Managing Workspaces 3. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 4. Type a new name in the Name text box. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 5.
Managing Workspaces n Certain restrictions and limitations apply when using RAID 6 Workspaces. For more information, see the Avid ISIS ReadMe. The following is a list of RAID 6 Workspace restrictions: n • Requires a Storage Group with a 512 KB chunk size (256 KB chunk sizes are not supported). • Requires ISIS v2.x generation switches (ISS2000/IXS2000) in the ISIS Engines (these switches are also required for 512 KB chunk sizes). • Supports only resolutions that draw 16 MB/s (50 Mb/s) or less.
Managing Workspaces 6. Click Apply. Protection is enabled for the Workspace, and the Protection heading changes from unprotected to the type of protection you selected. To disable protection for a Workspace: 1. In the Workspaces list, click the Workspace from which you want to remove protection. 2. In the Details panel, click the Protection menu and select unprotected from the list to remove protection from the Workspace.
Managing Workspaces 5. Click Apply. The Workspace is moved, and the Details panel updates to show the new Storage Group assignment. Existing files are moved, and new files written to the Workspace are written to the destination Storage Group. Resizing Workspaces There are occasions when you must change the size of Workspaces. For example, you might need to make a Workspace larger to create room for a capture procedure planned for later in the day or for some new media files.
Managing Workspaces To set an event trigger: 1. In the Workspaces list, select the Workspace for which you want to set a trigger. 2. If the Details panel is not visible, do one of the following: t Click the Details button. t Double-click the Workspace name. The Workspaces Details panel displays all the information on the selected Workspace. 3.
Managing Workspace Access Privileges If you need to delete a Workspace, make sure that its media is no longer needed, is moved, or is backed up. You then can safely delete the Workspace. If you delete a Workspace that has been mapped to a local drive by a client, the client cannot access that Workspace. Clients should unmap the deleted Workspace by using the Avid ISIS Client Manager. For information on using the Client Manager, see the Avid ISIS Client Guide or the Client Manager Help.
Managing Workspace Access Privileges Access Level Description Read Workspace can be read but not written to. None Workspace cannot be read, written to, or mounted. By default, new client accounts do not have access privileges until an administrator assigns them (see “Adding Users” on page 134). You can customize access for each client to every Workspace, if necessary.
Redistributing ISIS 7000 Data Setting Workspace Access Privileges You can set access privileges for users and user groups when the client accounts are first created (see “Adding Users” on page 134 and “Adding User Groups” on page 141). You can also change access in the Users dialog box (see “Modifying Users” on page 137). The Workspaces page, however, allows you to set, modify, and monitor access privileges to Workspaces without having to modify individual client accounts.
Redistributing ISIS 7000 Data There are several operations that involve a redistribution of data: • Adding or removing Storage Elements from a Storage Group • Deleting or moving Workspaces • Switching Workspaces between Mirrored protection and Unprotected When you add or remove one or more Storage Elements from a Storage Group, the system performs an incremental redistribution on the affected Workspace(s) in order to have minimal impact on system performance.
Redistributing ISIS 7000 Data Whenever you perform a redistribution, you should observe the following guidelines: c • When redistributing under load, allow the redistribution to complete before initiating a second redistribution. • System performance can degrade significantly during redistribution in a Storage Group with maximum client count. Reducing the number of clients allows the active clients using the Storage Group to function normally, with successful playback and captures.
Redistributing ISIS 7000 Data Automatic Redistribution on Disk Failure Avid ISIS performs an automatic redistribution on Disk Failure notification. Storage Elements continuously monitor disk status and sends a “Disk Failed” notification to the System Director upon determination that a disk is not usable. The System Director then removes the Storage Element from its associated Storage Group.
Redistributing ISIS 7000 Data • An automatic redistribution removes the Storage Element from the Storage Group but not from the file system. Once an automatic redistribution has occurred and completed, the removed Storage Element should be removed from the file system. You must first remove the Storage Element with the software and then physically replace it. A replacement ISB must then be added to the file system and then the Storage Group, triggering another redistribution.
Redistributing ISIS 7000 Data Using ISIS 7000 Advanced Redistribution Commands Under some conditions, you might have to suspend or resume an in-progress redistribution. You can do this with the Advanced Commands options available on the toolbar in the Workspaces page. c Use of the Resume Redistribution and the Suspend Redistribution options can result in degraded system performance. Suspending redistributions can have serious consequences for the file system if not monitored closely.
Redistributing ISIS 5000 Data To resume a redistribution: 1. Open the ISIS Management Console. (For information on opening the ISIS Management Console, see “Opening the Management Console” on page 18.) 2. Click the Workspaces icon from the System Area. The Workspaces page opens. 3. Select the Workspace whose redistribution status is Stalled. 4. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 5. Select Resume Redistribution. 6. Click Send.
Redistributing ISIS 5000 Data c If a redistribution is initiated on an ISIS 5000, all I/O to ISIS 5000 temporarily stops. If you have important capture or playback operations in progress, click “Cancel” and plan your workspace delete for a time when the ISIS 5000 is not in use. Once a redistribution is started, you can suspend the redistribution if needed and restart it at a more appropriate time.
Redistributing ISIS 5000 Data You can also use the Advanced Commands to verify a redistribution. Verification checks that all bad blocks on the appropriate Storage Element have been deleted and that the redistribution has completed successfully. You should use the Verify Redistribution command whenever Storage Elements are rebooted following a redistribution—for example, after you upgrade your system.
Redistributing ISIS 2000 Data To resume a redistribution: 1. Select the Workspace whose redistribution status is Stalled. 2. Click the Advanced Commands button. The Advanced Workspace Commands dialog box opens. 3. Select Resume Redistribution. 4. Click Send. A confirmation window opens. 5. Click Confirm. The Redistribution operation is resumed. To verify a redistribution: 1. Select the Workspace where the redistribution has completed. 2. Click the Advanced Commands button.
6 Managing Clients This section contains the following topics: • Managing Users • Managing User Groups • Managing LDAP Accounts • Managing Devices Client accounts limit access to the file system. This section describes how to assign client accounts with associated passwords and access privileges for users, groups, and devices. You must create a client account for any client that needs to access the Avid ISIS shared storage network: users, groups, and devices.
Managing Users Managing Users This section contains the following topics: • User Column List • Viewing User Details • Adding Users • Duplicating Users • Modifying Users • Deleting Users • Disabling Users The Users page of the ISIS Management Console allows you to perform the following actions: • Create, modify, and delete user accounts • Assign users to specific groups • Manage access privileges for all users The Users page contains two sections.
Managing Users q w e r t y 1 Action button toolbar—Perform actions on selected users 2 Details panel—Detailed information on the selected users; see “Viewing User Details” on page 133 3 User list—Lists all users and related information; see “User Column List” on page 133 4 Group membership—Displays information about the group membership for the selected user; see “Adding Users” on page 134 and “Modifying Users” on page 137 5 Filter panel—Filter the user list display based on conditions you configure;
Managing Users User Column List The following table summarizes the information available in the Users list. Heading Description Name Lists the client name Flags Indicates the status of client privileges Bandwidth Lists the client’s bandwidth allocation Setting a bandwidth limit on editing clients, such as an Avid NewsCutter® Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing Users Panel Heading Description (Continued) Verify Provides verification for the new password Bandwidth Allows modification of maximum bandwidth requirements Setting a bandwidth limit on editing clients, such as an Avid NewsCutter Adrenaline client, can adversely affect playback performance when the Avid ISIS system is under load.
Managing Users n Users must have access to at least one Workspace before they can use the shared storage network. To create a user account: 1. From the Management Console home page, click the Users icon, located in the System section. The Users page opens. 2. Click the New button. The Create User dialog box opens. 3. Set the user options. The following table summarizes these options.
Managing Users 5. (Option) In the Workspace Access list, select one or more Workspaces and do one of the following: t Click the Read button to set read-only Workspace access for the user. By default, access privileges for new users are listed as “None” in the Access category for each Workspace. As a result, the None button is inactive until access is set. (For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 118.
Managing Users Modifying Users You can rename a User account, change the password, change the allocated bandwidth, edit privileges, and change user membership in groups with the client dialog boxes. For example, you can change user passwords to accommodate a new user, reestablish access for an existing user who has forgotten the password, or disable access to an account. You can modify a User account at any time, even when it is being actively used in your work environment. To modify a User account: 1.
Managing Users 4. Modify Workspace access for the user as required: t Click the None button to remove Workspace access privileges for the client. t Click the Read button to set read-only Workspace access for the client. t Click the Read/Write button to set both read and write Workspace access for the client. For information on permissions for Workspace access in the network, see “Managing Workspace Access Privileges” on page 118 and “Setting Workspace Access Privileges” on page 120. 5.
Managing User Groups 3. Do one of the following: t Click the Details button. t Double-click the client name. The Details panel displays information about the selected client. 4. Select the “disable user” check box. 5. (Option) Before you apply your changes, you can use the Revert button to undo any modifications made to the client information. 6. Click Apply. 7. Click Close to close the Details window.
Managing User Groups q w r e t y 1 Action button toolbar—Perform actions on selected user groups 2 Details panel—Detailed information on the selected user group; see “Viewing User Group Details” on page 140 3 User groups list—Lists all user groups and related information 4 User membership panel—Displays information about the membership for the selected user group; see “Adding User Groups” on page 141 and “Modifying User Groups” on page 142 5 Filter panel—Filter the user list display based on condition
Managing User Groups To view detailed information about a User group: t In the Group list, click to select a user group. The Groups page displays all the information for the selected user group. If the Details panel is not visible, click the Details button. To hide the User Membership or Workspace Access panel: t Click the arrow next to the Details title bar or the User Access title bar. To close the Details panel: t Click Close.
Managing User Groups 3. Type a user group name in the Name text box. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 4. (Option) In the User Membership list, select a user and click the Member button to make the user a member in the user group.
Managing User Groups 2. Modify the user group name as required. If there is already a user group with the name entered in the Name text box, an error message tells you to type a new name. n Do not use non-permitted characters in Management Console text fields. For information on Management Console text entry guidelines, see “Entering Text” on page 31. 3. Modify user membership for the user group as required: t Click the Member button to make the user a member in the user group.
Managing LDAP Accounts Managing LDAP Accounts This section contains the following topics: • Opening LDAP Sync Tool • Using LDAP Sync Tool LDAP (Lightweight Directory Access Protocol) is an Internet protocol that some applications use to look up information — such as account information, user names, and groups — from a server.
Managing LDAP Accounts n All connection information is stored locally for the connecting user’s account. If you try to connect from a different workstation and/or as another user, you have to re-enter the ISIS and LDAP login information. To open LDAP Sync Tool: 1. From the Management Console home page, click the LDAP Sync Tool icon in the Tools section. n The LDAP Sync Tool is a Java WebStart application that opens its own application window. Management Console remains open.
Managing LDAP Accounts 3. Click Connect. - If this is the first time using this tool, the LDAP Group Selection window opens. For more information about using the LDAP Group Selection window, see “Synchronizing LDAP and ISIS Accounts” on page 147. - If the tool has been used before on this workstation, the main window opens. Using LDAP Sync Tool The Account Synchronizer is the main window of the Avid ISIS LDAP Sync Tool.
Managing LDAP Accounts Icon Meaning The user is an ISIS only group. default, all users and groups in this entry will be permanently deleted. If you c By do not want to remove these users from the ISIS database you must manually override the default action before performing a Reconcile action. You can click on these buttons to view detailed information about actions to be performed on users in each group.
Managing LDAP Accounts To add groups to the Account Synchronizer display: 1. Click the Select Groups button. The LDAP Group Selection window opens. n On subsequent LDAP Sync Tool sessions, the main window will open after login and display the selected groups from the last session. 2. Select the groups to be synchronized. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected.
Managing LDAP Accounts 3. Click the “Add Selected” button. The LDAP Sync Tool builds a list of sync actions for the selected groups, and displays the selected groups in the main window. 4. (Option) To print a report of the account list and selections, click the Print button. To remove groups from the Account Synchronizer display: 1. Select one or more rows and click the Clear Selected button to remove the row from the Group list.
Managing LDAP Accounts To modify the default reconciliation actions for individual users: 1. Click the row in the Sync Status column for the appropriate group (each row in the Sync Status Column is a button). The Descriptive name window opens and displays the user names of all members of the group, as well as actions to be taken. 2. You can do the following: t n To show all users, including those which are already reconciled, click the “Show All” check box.
Managing LDAP Accounts To refresh selected entries: 1. Select one or more groups from the main window. Selection Type Action Single selection Click on the group name. Multiple non-contiguous CTRL-click on each name to be selected. Multiple contiguous Click on the first group name, then SHIFT-click on the last group name. All Press CTRL-A. 2. Click the Reload All button. Information about the selected groups is retrieved from the LDAP server, reassessed, and displayed in the main window.
Managing LDAP Accounts Importing LDAP Users with Incorrectly Formatted LDAP UIDs When synchronizing users from the LDAP Synchronization Tool, the User ID (also known as the UID) must contain characters that ISIS allows for valid Usernames. The entry in the User ID column is used as the ISIS Username. If the User ID contains any character listed in the procedure “Entering Text” on page 31, the user(s) will not be added to ISIS.
Managing Devices To connect/reconnect to the LDAP server: 1. Click the LDAP connection status button. The Connect to LDAP Server window appears. n The text fields will be filled in for you if you have previously logged into the LDAP server within the same session. 2. Click Connect. The following happens: - The LDAP Sync Tool connects to the LDAP server. - The Connection status icon changes to green (connected). To reconnect to Avid ISIS: 1.
Managing Devices q w e r n 1 Action button toolbar—Perform actions on selected client devices 2 Details panel—Detailed information on the selected client devices; see “Viewing Device Details” on page 155 3 Devices list—Lists all client devices and related information; see “Devices Column List” on page 155 4 Filter panel—Filter the user list display based on conditions you configure; see “Filtering the Display” on page 29 If you select the Force Manual Device Creation option in the Preferences
Managing Devices Devices Column List The following table summarizes the information available in the Devices column list. Heading Description Name Lists the client name Bandwidth Allows modification of bandwidth requirements n You might need to set a bandwidth limit for a device such as an Avid AirSpeed in the event the device is consuming more bandwidth than expected.
Managing Devices Adding Devices To create a device account: 1. From the Management Console home page, click the Devices icon, located in the System section. The Device page opens. 2. Click the New button. The Create Device dialog box opens. 3. Type the system name of the device you want to add in the Name text box. If there is already a device with the name entered in the Name text box, an error message tells you to type a new name.
Managing Devices 2. Modify the Device options as required. The following table summarizes these options. Option Type Description Name text If there is already a device with the name entered in the Name text box, an error message tells you to type a new name Bandwidth (MB/sec) text (numeric) Sets a bandwidth limit for the client. The default value of zero denotes unlimited bandwidth Description text Free-text description of the device, maximum of 63 characters 3.
7 Managing Connections This section contains the following topics: • Monitoring Client Bandwidth • Monitoring System Connection Status • Monitoring Reservations This section describes how to use the Bandwidth page to monitor bandwidth usage in the Avid ISIS shared storage network. You can also use the Bandwidth page to remove individual components from the network.
Monitoring Client Bandwidth q w e r 1 System bandwidth scale buttons—Increase or decrease the scale of the system bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 160 2 System bandwidth read and write graphs—Graphic display of system read (green) and write (red) bandwidth; see “Bandwidth List” on page 160 3 Device bandwidth scale buttons—Increase or decrease the scale of the device bandwidth graph; see “Scaling the Bandwidth List Graph Display” on page 160 4 Device bandwid
Monitoring Client Bandwidth Bandwidth List The following table describes the information displayed in the Bandwidth page.
Monitoring System Connection Status Monitoring System Connection Status This section contains the following topics: • Opening the Connection Status Page • Connection Status Descriptions • Disconnecting Clients from the Shared Storage Network The Connection Status page allows you to view the status of all components connected to the network. You can also use the Connection Status page to disconnect components from the system.
Monitoring System Connection Status Connection Status Descriptions The Connection Status dialog box lists information about all components — both active and inactive — that comprise the shared storage network. The following table describes the information displayed in the dialog box.
Monitoring Reservations To disconnect a client from the shared storage network: 1. Select a client from the list. 2. Click the Disconnect button. A dialog box opens asking you to confirm the action. 3. Click Yes. The changes might not appear until the list is refreshed.
Monitoring Reservations 1 Action button toolbar—Perform actions on selected client reservations 2 Reservations list—List clients with reservations and related information; see “Reservations Descriptions” on page 164 Reservations Descriptions The Reservations page lists information about all bandwidth reservations obtained by connected clients. The following table describes the information displayed.
8 System Monitoring and Diagnostics This section contains the following topics: • Hardware Monitoring Service (ISIS 5000 Only) • System Information Page • System and Administration Log Pages • ISIS Snapshots Page • Profiler Page • System Status History Page • ISIS Toolbox Page • Network Utilities Page • Monitor Tool (ISIS 7000 Only) • Agent Settings Page • Monitoring Avid ISIS with SNMP Avid ISIS Management Console provides tools for logging, monitoring, and system diagnostics.
Hardware Monitoring Service (ISIS 5000 Only) These status messages inform you of system issues that might not be obvious because in most cases the ISIS system can continue to function. The issues should be corrected so that a more serious failure does not occur. The components and messages that are displayed in the Status Console panel are listed in the following table.
System Information Page System Information Page You can use the System Information page of the Management Console to view basic information about your system and your network. You cannot edit the information displayed in the System Information window. Many of these items are also displayed in the Avid ISIS Launch Pad. The following table describes the information available in the System Information window.
System Information Page Category (Continued) Heading Saved Status Saved Date Dual System Director Configuration Enabled Host Information Username (7000/5000 only) Host Name OS Version Processor Type Number of Processors System Uptime Memory Information Total Physical Memory Total Physical Memory Usage Available Physical Memory Total Page File Available Page File Running Processes List the processes running on the System Director Agent Environment Server name URL GUID Root directory Work director
System and Administration Log Pages Category (Continued) Heading Agent Statistics Version Start Time Requests Failed soap accepts Failed ssl accepts Failed soap allocations Failed thread allocations Memory usage Agent Configuration Server listen backlog Server accept timeout Server failed accept limit Server send timeout Server recv timeout HTTP session timeout HTTP expires time (secs) SSL disabled SSL certificate file SSL verify client SSL ca certificate file SSL ca certificate path Agent network too
System and Administration Log Pages you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations. Using the Administration Logs You can view the log of the ISIS Management Console from the Administration Logs window in the Logging section of the ISIS Management Console.
System and Administration Log Pages Using the System Logs Page System logging allows you to select the events to view by restricting the logs to the following categories: • System — Displays events associated with system configuration • Application — Displays events associated with the functioning of the System Director software • Security — Displays events related to security in the network Viewing System Logs You can use the System Logs window to view event logs and to clear existing logs.
ISIS Snapshots Page ISIS Snapshots Page This section contains the following topics: • Creating, Viewing, and Deleting Snapshots • Working with Snapshot Archives The ISIS Snapshots page collects information currently displayed by the ISIS Management Console and the Avid ISIS System Director Control Panel and allows you to view and archive the information.
ISIS Snapshots Page Creating, Viewing, and Deleting Snapshots You use the ISIS Snapshots page to create a detailed view of your system at a particular time. The snapshot is saved as a series of CSV files, one for each component in the system, and a summary file in HTML format. Snapshot files are saved in folder named by the timestamp of the snapshot and the System Director name — for example, 07-17-07 101321 AvidISIS — at the following location within the application directory: D:\Program Files\Avid\ISIS S
ISIS Snapshots Page Working with Snapshot Archives When the Snapshot page creates a snapshot, it creates a folder which includes a compressed file containing all information collected by the tool. You can combine snapshots into an archive to keep track of the system status — for example, you could archive snapshots weekly or monthly. The Snapshot tool compresses archives in a ZIP file (archivename.zip).
Profiler Page Profiler Page The Profiler page detects the current versions of required software, drivers, and hardware components that are installed on a System Director. You can view, save, or delete profiles, but you cannot use the Profile page to edit or modify the information. Profiles are typically used by Avid Customer Support to help determine problems with installed versions of the operating system, drivers, adapter boards, or firmware. To create a new profile: 1.
System Status History Page System Status History Page You can use the System Status page to view the record of system status information collected periodically by the System Status Console. To open the Status History page: t From the Management Console Home page, click the System Status History icon from the Tools section. The System Status History page opens to the day of the first logged system event. To view information on a system event: 1.
ISIS Toolbox Page Connection Analyzer Tool The Avid ISIS Connection Analyzer provides a quick look at the connection status of all Storage Elements Managers in the shared storage network.
ISIS Toolbox Page To open the Connection Analyzer and test the connection status of Storage Elements: 1. From the Management Console home page, click the ISIS Toolbox icon, located in the Tools section. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Avid ISIS Toolbox opens. 2. Click Connection Analyzer from the left pane.
ISIS Toolbox Page c Do not use the Avid ISIS Log Aggregator unless instructed to do so by Avid Customer Support. Improper use could result in system downtime or degraded performance. For more information on the Log Aggregator, see the following topics: • “Using the Log Aggregator Tool” on page 179 • “Creating Aggregate Logs” on page 180 • “Viewing Aggregate Logs” on page 182 Using the Log Aggregator Tool The Log Aggregator lists all components of the shared storage network in a tree view.
ISIS Toolbox Page To open the Log Aggregator tool: 1. From the Management Console home page, Click the ISIS Toolbox icon, located in the Tools section. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Avid ISIS Toolbox opens. 2. Click Log Aggregator in the left pane. The Log Aggregator window opens. To close the Log Aggregator: 1. Click the Close button.
ISIS Toolbox Page 3. Click the Configure button. The Aggregation Options dialog box opens. 4.
ISIS Toolbox Page Option (Continued) Description Concurrent Retrieval Threads Adjust the slider to maximize the use of resources in your system when collecting logs. The default number of threads is 10. A lower number uses fewer system resources but requires more time to complete log aggregation; a higher number uses more resources but completes the operation faster 5. Click OK to close the Aggregator Options dialog box and return to the Log Aggregator. 6.
ISIS Toolbox Page You can also use the Disk Analyzer to collect statistics on the status of Storage Elements and network use, and redistribution actions, including statistics generated by Self-Monitoring, Analysis, and by local Storage Element processes — for example, statistics on Long Command Times (LCT). You can run the Disk Analyzer on more than one Storage Element at a time; however, running the tests might degrade performance on the shared storage network.
ISIS Toolbox Page Updating the Disk Analyzer Tool Display To update the display: t Click the Refresh button. Running Disk Analyzer Tool Tests To run a test on the Disk Analyzer: 1. Open the Disk Analyzer. 2. Click the Disk Analyzer menu and select one of the following: - Execute disk tests - Collect disk statistics - Collect network statistics - Collect redistribution statistics 3.
ISIS Toolbox Page 5. Configure the appropriate options for the test you want to run.
ISIS Toolbox Page Storage Manager Parameters Tool The Avid ISIS Storage Manager Parameters tool allows you to set and retrieve Storage Manager logging and redistribution flags. This status information is useful to Avid Customer Support personnel for monitoring system status during prolonged operations. c Do not use the Avid ISIS Storage Manager unless instructed to do so by Avid Customer Support. Improper use could result in system downtime or degraded performance.
ISIS Toolbox Page To open the Storage Manager Parameters: 1. From the Management Console home page, click the ISIS Toolbox icon, located in the Tools section. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Avid ISIS Toolbox opens. 2. Click Storage Manager in the left pane. The Storage Manager window opens. To close the Storage Manager: 1. Click the Close button.
ISIS Toolbox Page 3. Click the Configure button. The Storage Manager Parameters dialog box opens. 4. Configure the following options to retrieve data: Option Description No Filter Selects all of the parameters listed in the Storage Manager Parameters window. All other Storage Manager Parameters Allows you to select one or multiple parameters listed in the Storage Manager Parameters window.
ISIS Toolbox Page Switch Manager Tool (ISIS 7000 Only) The Avid ISIS Switch Manager tool allows you to retrieve and save error messages and/or reset the error count for any chassis switch (ISS or IXS). To retrieve and save switch error messages: 1. Open the ISIS Management Console (see “Opening the Management Console” on page 18). The Avid ISIS Home page opens. 2. Click the ISIS Toolbox icon from the Tools area. If any Web site security warnings open, click Yes to accept the certificate.
ISIS Toolbox Page n The results are saved in Comma Separated Values (.csv) format by default. a. Click the Save Results button. The Save Results dialog box opens. b. Choose a location on your system where you want to save the results. c. Type a file name into the File Name text field. d. Click the Save button. To reset the switch error count: 1. Open the ISIS Management Console (see “Opening the Management Console” on page 18). The Avid ISIS Home page opens. 2.
Network Utilities Page Network Utilities Page The Network Utilities page provides you with the following standard utility tests: n • Ping—allows you to test the connection between a system in the shared storage network and the System Director • Traceroute—allows you to verify the path between a system in the shared storage network and the System Director • Network Statistics—displays network statistics You must have Administrator privileges to run the utility tests.
Monitor Tool (ISIS 7000 Only) The Monitor Tool also provides information about the physical location of each component. For example, the tool shows the chassis ID of each blade so that it can indicate the location of a malfunctioning blade within a chassis. The Monitor Tool does not track how racks or chassis are actually organized, but you can input site-specific data so that the tool can represent groupings of components in a way that makes sense in relation to how a specific media network is organized.
Monitor Tool (ISIS 7000 Only) Configuring the Monitor Tool By default the Monitor Tool shows all the Engines together in the same rack view regardless of physical configuration. You can customize the view by creating “virtual” racks in the Monitor Tool and populating them with Engines to reflect the layout of your physical rack system. You can then save your customizations for use during subsequent sessions. To create a rack or add a rack to the Racks list: 1.
Monitor Tool (ISIS 7000 Only) 2. Click to select one or more Engines from the Unracked Engines list on the right pane of the Rack Configuration dialog box. You can select multiple Engines using Shift-click and Ctrl-click. See “Filtering the Display” on page 29 for more information on selecting multiple items. 3. Click the Insert Engine button. The selected Engines are moved to the Racks list under the selected Rack. To remove one or more Engines from a rack: 1.
Monitor Tool (ISIS 7000 Only) 2. Drag and drop the chassis to a new location in the Avid ISIS System Monitor window. A red insertion line appears when the chassis is moved to an appropriate position. Active chassis Red insertion line Viewing Information in the Monitor Tool Once you have configured the Monitor Tool for your media network, you can use the tool’s graphical interface to view the status of your hardware components and retrieve information about its operation.
Monitor Tool (ISIS 7000 Only) 4. Move the mouse pointer over a component to view information about its status and performance. A tool tip window opens. 5. Use the following buttons to adjust your view of all components in the rack: Symbol Name Description Zoom Out / Zoom In Zooms in or out on the rack components view. Reset View Resets the zoom to the default for the window size. Refresh Updates the rack component view.
Monitor Tool (ISIS 7000 Only) To return a detached rack tab to the Avid ISIS System Monitor window: t Close the detached rack tab window. The tab will be restored to the Avid ISIS System Monitor window. To close a rack tab: t Click the close button on the rack tab you want to close. Understanding the Monitor Tool Views The Monitor Tool allows you to select different views to see specific information about the network or about an individual component.
Monitor Tool (ISIS 7000 Only) To see the System view: 1. Open the Monitor Tool (see “Accessing the Monitor Tool” on page 192). 2. Click the System View button. Using Status Details View In Status Details view, you can view comprehensive status details of each component in your configuration. Status indicators appear if status information is currently associated with a component. For a description of status indicators, see “Status Indicators” on page 198.
Monitor Tool (ISIS 7000 Only) Status Details Information Icon Description (Storage Elements) Description (switch) Description (power supply) Connection error Version mismatch Version mismatch Installing in progress Installing in progress Redistributing in progress Rectifying files Repairing mirrors Disk failure Stack error Diagnostic mode Network degraded Trunking error Disk degraded Chassis error Memory error No power Redistribution information available Element offline Link warning Using
Monitor Tool (ISIS 7000 Only) Using Temperatures View In Temperatures view, you can view the temperature status of each Storage Element in your configuration. Temperatures view lists the temperature of each Storage Element, as well as a color-coded marker to indicate its status: • Green (Normal): the temperature of the Storage Element is under 60°C (140°F). • Yellow (Warning): the temperature of the Storage Element is between 60° – 70°C (140° – 158°F).
Agent Settings Page Agent Settings Page The Avid ISIS Management Console includes several tools for viewing the System Agent statistics and configuration information, and for configuring advanced options. n These tools should not be used unless under the advice and supervision of Avid support personnel. • Agent Options is used to modify Agent configuration options. • Agent Trace Setup is used to configure Agent trace settings for connections, HTTP requests, SSL callbacks, and threads.
Monitoring Avid ISIS with SNMP Category Name Description (Continued) ISIS_SystemDirectorState This variable shows the state of the System Director. • 0=Online • 1=Offline • 2=Standby • 3=Unknown ISIS_SystemDirectorStateString This variable shows the state of the System Director in string format. ISIS_CheckEventLog This variable shows whether the check event log flag is set.
Monitoring Avid ISIS with SNMP Category Name Description (Continued) ISIS_TotalAllocatedMB This variable shows the total allocated megabytes. Allocated size is the sum of all the workspace sizes. ISIS_TotalUsedMB This variable shows the total system usage across all workspaces. ISIS_FileCount This variable shows the total number of files across all workspaces. ISIS_FolderCount This variable shows the number of folders across all workspaces.
A Avid ISIS Storage Manager Agent This chapter contains the following topics: • Opening the Avid ISIS Storage Manager Agent • Understanding the Agent Interface • Storage Manager Logging You can view detailed information about all Storage Elements connected to the shared storage network by using Avid ISIS Agents. The Agents run as a Web service on the Storage Elements, and can be accessed during normal system operations from the ISIS Management Console.
Understanding the Agent Interface t From the System Director desktop, click the “Launches the Agent Management Page” button on the ISIS Launch Pad.” For more information, see “ISIS Launch Pad” on page 71. The Storage Manager Agent page opens. 2. Type the Administrator password into the password field and do one of the following: t Click the arrow icon. t Press the Enter key. The Agent page opens.
Understanding the Agent Interface The following figure illustrates the Avid ISIS Storage Manager Agent with the System tab selected. Depending on the ISIS product you have the options in each tab can vary. e w q r The Agent is divided into the following areas: 1 Command menu—Contains the options used for basic management functions. 2 Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default.
Understanding the Agent Interface The following table summarizes the information available in the System tab.
Understanding the Agent Interface Menu Heading System Information Hardware Status Profile ISIS Infrastructure Description (Continued) Displays the following information: 2000 only • Product 2000 only • Engine Controller Slot 2000 only • Storage Engine Serial Number 2000 only • Engine Controller Serial Number 2000 only • Storage Engine Part Number 2000 only • Engine Controller Part Number 2000 only • Storage Engine ID 7000 only • Slot 7000 only • Domain ID 7000/5000 • Boar
Understanding the Agent Interface Menu Versioning Heading ISIS Infrastructure Description (Continued) Delete all 5000 Clicking this link deletes all Agent profiles; for more information, see “Deleting Agent Profiles” on page 210 Show Version Information 7000/2000 Displays current software version of the Storage Blade.
Understanding the Agent Interface Deleting Agent Profiles You can delete the currently displayed profile, any, or all saved profiles. To delete the currently displayed profile: 1. Click “Delete this” from the left side menu. A confirmation dialog opens. 2. Click Yes. The currently displayed profile is deleted, and the “View all” page opens. To delete any profile: 1. From the “View all” page, click Delete for the profile you want to delete. A confirmation dialog opens. 2. Click Yes.
Understanding the Agent Interface Statistics Tab You can use the Statistics tab to view basic information about your network or network components. The Statistics tab provides you with statistics for the local system and for the Storage Element. The following table describes the information available in the Statistics tab.
Understanding the Agent Interface Menu Heading ISIS Infrastructure Description (Continued) Disk S.M.A.R.T. 7000 only Retrieves S.M.A.R.T. statistics for the Storage Manager S.M.A.R.T. is an industry-standard reporting method.
Understanding the Agent Interface Tool Heading Storage Manager Console viewer Tools ISIS Infrastructure 7000/5000/2000 Description (Continued) From the Storage Manager Agent, allows you to access the Log Viewer tool (for information on the Log Viewer tool, see “Using the Log Viewer Tool” on page 219) Logging Tab The Logging tab provides a complete view of the logs of active Storage Elements and ISIS 7000 switches.
Understanding the Agent Interface Tool Heading Log fccomm messages ISIS Infrastructure 7000/5000/2000 Description (Continued) This option appears only when you Enable logging. Select this option if you want to continue logging fccomm messages while Storage Manager logging is disabled. Fccomm is a low-level network communication protocol used by devices on the Shared Storage network.
Understanding the Agent Interface Tool Heading ISIS Infrastructure Description (Continued) Agent Settings Configuration 7000/5000/2000 Add or change Storage Element configuration option values. Installation Logs *.log 7000/2000 Provides read-only access to Storage Element installation logs. 7000/5000/2000 Unbind a bound Storage Element. This function requires the Administrator password. Error Insertion 7000/5000/2000 Simulate various errors to diagnose Storage Manager.
Storage Manager Logging ISIS Infrastructure Description (Continued) Tool Heading Disk Tools Log Physical Configuration 5000/2000 Logs the current configuration of the disks Clear Foreign Configuration 5000/2000 Clears the configuration on the disks and permanently deletes all data from those disks. This function requires the Administrator password.
Storage Manager Logging The Logging tab provides a complete view of the logs of active Storage Managers. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations. Using Storage Manager Agent Logging You can use the Logging tab to view event logs and to clear existing logs.
Storage Manager Logging To clear logs: 1. Open the Agent. (For information on opening the Agent, see “Opening the Avid ISIS Storage Manager Agent” on page 204.) 2. Click the Logging tab. The Logging window opens. 3. Select a log from the “Log to clear” list. 4. Click the Clear button. 5. Click OK. The event log is cleared, and logging is reset to start recording new events.
Storage Manager Logging Viewing and Deleting Saved Logs To view a saved log: 1. Select “View available logs” from the Storage Manager area. The Logs area displays a list of all available logs. 2. Locate the log you want to view, and click Download. The Agent tool downloads the log to the specified directory on your local system. n Depending on your browser configuration, the log file might display in the browser window automatically. 3. Open the log file in a text editor. To delete a saved log: 1.
Storage Manager Logging To monitor event information about Storage Managers: 1. Click the Tools tab, and then click Console viewer in the Storage Manager Tools section. If any site security warnings open, click Yes to accept the certificate. If you are not sure about the security requirements of your shared storage network, see your system administrator. The Log Viewer tool opens. 2. Select an option as described in the following table.
B Avid ISIS 7000 Switch Blade Agent You can view detailed information about all ISIS 7000 chassis switches connected to the media network by using the Avid ISIS Switch Blade Agents. The Agents run as a Web service on the on the chassis switches — Integrated Switch Blades (ISS) and ISIS Expansion Switch Blades (IXS).
Understanding the Switch Agent Interface The following figure illustrates the Avid ISIS Switch Blade Agent with the System tab selected. e w q r The Agent is divided into the following areas: 1 Command menu—Contains the options used for basic management functions. 2 Tabs—You can access different Command functions by clicking the tabs at the top of the Agent tool. The System tab is selected by default.
Understanding the Switch Agent Interface When you access Switch Blade Agents and submit a request for an action — for example, when you change the level of detail for chassis logs — a message tells you that the request was successfully or unsuccessfully submitted, and the progress of the request is reported to the Main display area. System Tab The System tab allows you to view configuration information for chassis switches.
Understanding the Switch Agent Interface the bandwidth capability and to create resilient and redundant links. Link aggregation also provides load-balancing where the processing and communications activity is distributed across several links so that no single link is overwhelmed. c Link aggregation is configured during setup and installation of your Avid ISIS media network. Changing the configuration can disrupt all link aggregation for your network and degrade system performance.
Understanding the Switch Agent Interface Menu Option Description (Continued) Set chassis manager log level Allows you to set the level of detail collected in chassis logs: • Off • Normal • Verbose The Chassis Manager — the application running on the switch — maintains logs and periodically collects them in a compressed file.
Understanding the Switch Agent Interface Statistics Tab You can use the Statistics tab to view basic information about your network or network components. The Statistics tab provides you with statistics for the local system and for the switch.
Understanding the Switch Agent Interface Logging Tab The Logging tab provides a complete view of the logs of active switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Viewing System Information for Individual Chassis Switches Tool Switch Blade Description (Continued) Reboot an ISB Restart the selected Storage Element (ISB). Reset to factory defaults Reset the chassis to factory default settings; for more information, see “Resetting an Avid ISIS Engine to Factory Defaults” on page 230. Management port configuration Change the network settings for the Switch Blade management port. Access configuration Set local or remote access to the switch.
Setting Chassis Time Setting Chassis Time You can set the time for all Storage Elements connected to your chassis switch by using the Switch Blade Agent. You can also use a Network Time Protocol (NTP) server to establish the time for your system. Setting chassis time synchronizes the time for all Storage Elements and, in systems with multiple chassis, on all switches. n Only make changes to the settings listed in this procedure.
Resetting an Avid ISIS Engine to Factory Defaults 4. Do one of the following: t To configure your system to use NTP to synchronize Storage Elements with a network reference, select Enable network time protocol, and then type the IP address of a primary NTP server. You can also type the IP address of a secondary NTP server. t To set the time for a chassis manually, type the date and time in the Date and Time text boxes, and then select a time zone from the Time Zone menu. 5. Click the Submit button.
Switch Infrastructure Diagnostics Switch Infrastructure Diagnostics Avid ISIS supports system level diagnostics for every Avid ISIS switch from one location. The diagnostics organize results and provides a report of problems with the switch. The Switch Diagnostics test does not fix diagnosed problems; instead, it looks for problems and provides clues as to the root cause.
Switch Infrastructure Diagnostics n If Diagnostics is run immediately after connecting two switches together, then those switches might still be going through the normal state machine process and might not yet be reconciled. So, if Diagnostics is reporting an error in the State Machine Test, and the two switches were just connected, try waiting about 5 minutes and run Diagnostics again. If there are problems reported in the State Machine Test, there could be a few reasons for this.
Switch Infrastructure Diagnostics Performance Link Aggregation Configuration This test checks that Link Aggregation Configuration information is consistent among different processes in the switch. If there is a problem reported here, try configuring link aggregation again through the switch Agent web page. Each port that is a member of a link aggregation group will also be checked to make sure that the link is up. Link Aggregation Load Balancing This test is marked informational.
Switch Infrastructure Diagnostics Counters Counters and Registers When reviewing this data, it is important to keep in mind the last time these values were reset. Counters and incrementing Register values get reset every time the switch reboots or Diagnostics is run. n Some Register values under the “Registers” column cannot be cleared by Switch Diagnostics. These values can only be reset by performing a reboot of the switch.
Switch Infrastructure Diagnostics Ping Storage Blades If a Storage Blade is not reachable by ping, make sure that the Storage Blade is not pulled out of its slot. If the Storage Blade looks to be seated, try reseating it. If the Storage Blade is still unreachable, try moving it to a different slot. If the LED lights up on the Storage Blade, then also check the Intermittent Link test for a possible intermittent link, and Counters and Registers for error statistics.
Switch Infrastructure Diagnostics Link Status Whenever possible, Switch Diagnostics will try to alert the user to ports that are down if it is expected that these ports are in use. All Storage Blades and all ports that are members of Link Aggregation groups are expected to have link. If they do not, they will be flagged within Switch Diagnostics as suspect. See Port Link Information for status on other ports. Port Speeds By default, client ports will not negotiate to any speed except 1000Mbps.
Switch Infrastructure Diagnostics Environment Installation Errors Switch Diagnostics will indicate if there were any installation failures reported on the switches. If an installation failure is reported, then navigate to the Agent page on the switch reporting the failure and investigate the installation logs. Processes There are several important processes that need to run in order to achieve and maintain both switch and stack health. Switch Diagnostics will report any processes in a suspect state.
Switch Infrastructure Diagnostics 7. When the Results Summary page is displayed, you can do one or more of the following: - Click a column header to display detailed results for the selected group on all switches. - Click a switch to display detailed results for all groups on the selected switch. - Return to the Reported Results/System Overview Page. - View the Raw diagnostic output. - Download the result files to the local system. Detailed results provide other display options.
Switch Blade Logging Switch Blade Logging The Logging tab provides a complete view of the logs of active switches. The logs provide you with a system snapshot that you can use to view error and status messages. The logs provide detailed status information that is especially useful to Avid Customer Support personnel for monitoring system status during prolonged operations.
Switch Blade Logging 3. In the Entries to view text box, type the number of events to display. The default is 100. If you want to view all events, type “0” (zero) in the Entries to view text box. 4. Select a log from the “Log to view” list. 5. Click View. The event log displays in the Logs area. Clearing Agent Event Logs You can clear the logs in any of the logging categories. This empties the log of all event entries and resets the logging process. To clear logs: 1. Open the Agent.
C Avid ISIS SNMP MIB Reference A MIB (Management Information Base) is a virtual database that describes the objects available from the managed device. Using this information with your NMS (Network Management System), you can send queries, receive SNMP trap broadcasts, and configure notifications and alarms based on Avid ISIS System Director events. Most NMS applications provide the ability to import MIB files. You can find the Avid ISIS System Director MIB at the following location: D:\Program Files\Avid\IS
Object (Continued) OID Description ISIS_MegabytesPerSecond .1.3.6.1.4.1.526.20.3.1 This variable shows total megabytes per second for all connected clients. ISIS_ReadMegabytesPerSecond .1.3.6.1.4.1.526.20.3.2 This variable shows total read megabytes per second for all connected clients. ISIS_WriteMegabytesPerSecond .1.3.6.1.4.1.526.20.3.3 This variable shows total write megabytes per second for all connected clients. ISIS_MessagesPerSecond .1.3.6.1.4.1.526.20.3.
D Avid ISIS E-mail Notification List The following table lists the events logged by the System Director Service and related components. A brief description of what the error means is also provided. This list does not include the administrator server service.
ISIS Infrastructure Message (Continued) Subcode Severity ISIS General Error 7000/5000/2000 Avid ISIS dongle version is incorrect. Clients may not be allowed to connect. ISIS General Error 7000 ISIS chassis SN %s : Power supply < %d > not present ISIS General Error 7000 ISIS chassis SN %s : Power supply < %d > DC not OKAY ISIS General Error 7000/5000/2000 < %s > has reached the config depth critical threshold ISIS General Error 7000/5000/2000 < %s > scheduled for full rebuild.
Subcode Severity ISIS Infrastructure Message (Continued) ISIS General Error 5000 ISIS Storage Engine : System drive fault detected ISIS General Information 5000 ISIS Storage Engine : System drive fault cleared ISIS General Error 7000/5000 ISIS Storage Engine : Software fault detected ISIS General Error 7000/5000 ISIS Storage Engine : Network adapter settings error detected Server Control Information 7000/5000/2000 Avid ISIS System Director service s
Subcode Severity ISIS Infrastructure Message (Continued) Storage Blade General Warning 7000/5000 Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: No connection Storage Blade General Warning 7000/5000 Can not add < %s > : microserver has incompatible version Storage Blade General Error 7000 Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Repairing mirrors Storage Blade General Error 7000/5000 Storage Element %s, unit <%d,%d>, SN %s, chassis %s, slot %d: Disks failed
Subcode Severity ISIS Infrastructure Message (Continued) Switch Blade General Information 7000 ISIS chassis SN %s, Switch slot %d : Temp normal Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : No status reported Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : Temp critical Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : Temp warning Switch Blade General Error 7000 ISIS chassis SN %s, Switch slot %d : Stacking alert Switch Blade G
ISIS Infrastructure Message (Continued) Subcode Severity System Director Information 7000/5000/2000 System Director was requested to force clients to log out System Director Information 7000/5000/2000 Offline Canceled System Director Information 7000/5000/2000 MetaUpgrade: Validated PartitionDump.
ISIS Infrastructure Message (Continued) Subcode Severity System Director Information 7000/5000/2000 Metadata conversion earlier than BASE_VERSION_V28 not supported System Director Information 7000/5000/2000 Metadata conversion from metadata version %d not supported System Director Information 7000/5000/2000 Metadata upgrade completed.
ISIS Infrastructure Message (Continued) Subcode Severity System Director Error 7000/5000/2000 Metadata import failed - file mgr exiting - call AVID support System Director Error 7000/5000/2000 Dismount failed.
Subcode Severity ISIS Infrastructure Message (Continued) System Director Error 7000/5000/2000 The low priority scheduler seems hung. Shutting down.
E ISIS 5000 Media Drive LED Functions This section describes the ISIS 5000 media drive LED functions. Each media drive has a blue and red LED on the bottom front of the drive. The left LED (blue) is on when a drive has power and flashes when the drive is in use. The right LED (red) is lit when an error is detected with the drive and the drive needs to be replaced. Details on the media drive LED indicators are in the following table.
6 Gb SAS Expander — Media Drive LED Functions (Continued) Management Console Messaging Comments Drive State Blue LED Red LED Failed Data Disk On solid On solid Error – Disk Performance Degraded Should replace disk Failed Spare Disk On solid On solid Missing Spare Should replace disk Unused Disk On solid Off No Special Status No user intervention required Non-Branded On solid Slow flashing Warning – Unapproved Should replace disk spare disk attempting to be added as a hot spare 3 Gb SA
3 Gb SAS Expander — Media Drive LED Functions (Continued) Drive State Blue LED Red LED Unused Disk On solid Off Non-Branded Medium Flashing Off Management Console Messaging Comments Warning – Unapproved Should replace disk spare disk attempting to be added as a hot spare 254
Index A access privileges effective 119 Workspace, setting 120 Account Synchronizer (LDAP Sync tool) 146 accounts See User accounts, User group accounts, Device accounts active clients See also Bandwidth tool checking license status 88 disconnecting client 88 managing 87 obsolete entries 88 Active Clients tab (System Director Control Panel) 79 checking license status 88 described 87 disconnecting client 88 obsolete entries 88 Activity LED 252 adding Device accounts 156 LDAP/Active Directory groups 148 Stor
Index User accounts limit 130 User group accounts limit 130 Avid ISIS 5000 Agents See also Storage Manager Agent Avid ISIS 7000 Agents See Switch Blade Agent Avid ISIS Agents clearing logs 240 configuration values 224 described 221 diagnostic tools 231 link aggregation 223 Logging tab 227, 239 Statistics tab 226 System tab 223 Tools tab 226 user interface overview 221 viewing logs 239 Avid ISIS Engine resetting to factory defaults 227, 230 Avid ISIS Help See Help Avid ISIS Launch Pad See ISIS Launch Pad Av
Index D showing and hiding 27 sorting 28 sorting (multi-level) 28 Concurrent Retrieval Threads 182 Configuration Avid ISIS Agents 224 Configuration tab (System Director Control Panel) 80 changing System Director virtual name 80 creating file system 84 opening Memory Log Viewer 76, 83 reconfiguring file system 83 System Director Memory Log Viewer 83 configuring contact information (Notification service) 39 general settings (System Director) 80 Management Console 33 connecting to ISIS and LDAP servers (LDAP
Index E Device accounts list 155 modifying Device accounts 156 viewing Device account details 155 Diagnostic tests results 238 running Switch Infrastructure Diagnostics 237 test groups 231 Diagnostic tools Avid ISIS Agents 227 Switch Manager tool 189 disabling Storage Manager logging 218 User accounts 138 Disabling protection for workspaces 114 disconnecting client (System Director Control Panel) 88 clients 162 from LDAP server (LDAP Sync tool) 152 Disk Analyzer tool described 182 disk test options 184 op
Index General settings (System Director) configuring 80 General view (System Monitor tool) 197 Groups tool closing Details panel 141 described 25, 139 hiding User Membership panel 141 hiding Workspace Access panel 141 modifying User group accounts 142 User Membership panel 140 viewing User group details 140 Workspace Access panel 140 See Management Console ISIS Management Console Tools Engine 64 Switch Blades 62 ISIS Notification service See Notification service ISIS Snapshots tool collected information 1
Index J Java WebStart tools ISIS Toolbox 26, 176 LDAP Sync tool 26, 144 Log Viewer tool (Storage Manager Agent) 219 L LDAP (Lightweight Directory Access Protocol) external authentication 36 remote users 36 See also LDAP Sync tool LDAP Sync tool See also External Authentication account list and selections report 149 Account Synchronizer 146 adding LDAP/Active Directory groups 148 clearing History log 151 closing 151 compatibility 144 connecting and disconnecting from ISIS and LDAP servers 152 described 26,
Index Force Manual Device Creation (preferences) 34 Help menu 24 Home page 17 logging 169 logging out 19 moving columns 27 navigation toolbar 24 non-administrative login 17 opening (as Administrator) 18 organizing display information 27 resetting Administrator password 86 selecting items 30 setting Administrator password 35 showing and hiding columns 27 sorting information 28 Storage Manager Agent 204 supported web browsers 18 Switch Blade Agent 221 System Status Console 20 tools overview 25 Total System B
Index Management Console (as Administrator) 18 opening Bandwidth tool 159 Connection Status tool 161 Disk Analyzer tool 183 ISIS 5000 Control Panel 74 ISIS Toolbox 178, 180, 183 LDAP Sync tool 144 Log Aggregator tool 180 Memory Log Viewer (System Director Control Panel) 76, 83 Network Utilities tool 191 Storage Manager Agent 204 Storage Manager Agent profiles 209 Storage Manager Parameters 186 System Logs tool 171 System Status History tool 176 organizing display information (Management Console) 27 Orphane
Index creating profiles 175 deleting all profiles 175 deleting profiles 175 described 26, 175 viewing profiles 175 profiles (Management Console) 175 creating 175 deleting 175 deleting all 175 described 175 viewing 175 profiles (Storage Manager Agent) See also Storage Manager Agent creating 209 deleting 210 described 209 managing 209 viewing 209 Protection disabling, for workspaces 114 enabling, for workspaces 114 recommendations 113 described 36 Removing Storage Elements 50, 53 removing LDAP/Active Direct
Index Storage Manager logs 218 scaling Bandwidth tool graph display 160 Selecting multiple items 30 setting Administrator password (Management Console) 35 Administrator password (Storage Manager Agent) 210 event triggers 116 Workspace access privileges 120 Settings Notification service 38 settings External Authentication 36 Management Console 33 showing and hiding columns (Management Console) 27 shutting down System Director engine 79 SMTP Port (Notification service setting) 38 SMTP Server (Notification se
Index clearing logs 217 Configuration menu (System tab) 207 default password 204 deleting saved logs 219 described 204, 205 enabling and disabling logging 218 General Tools menu (Tools tab) 212 Local System menu (Statistics tab) 211 Log Viewer tool 219 Logging tab 213, 216 managing 204 opening 204 Profile menu (System tab) 208, 209 saving logs 218 Statistics tab 211 Storage Element menu (Statistics tab) 211 Storage Element Tools menu (Tools tab) 213 Storage Manager menu (Advanced tab) 215, 216 Storage Mana
Index resetting ISIS Administrator password 86 starting 77 status messages (System Director Status tab) 82 System Director status indicators 82 System Director Status tab 78, 81 System Director Memory Log Viewer described 83 System Director Status tab (System Director Control Panel) 78, 81 stopping/starting System Director service 79 System Director performance indicators 81 System Director status indicators 82 System Director Viewer See System Director Memory Log Viewer system information viewing (System
Index U ISIS Snapshots tool 172 LDAP Sync tool 146 Log Aggregator tool 179 Log Viewer tool 219 Management Console 19 Network Utilities tool 191 Storage Manager Agent logging 217 Storage Manager Parameters 186 Storage Manager Viewer 76 System Director Memory Log Viewer 83 updating Disk Analyzer tool display 184 Upgrades view (System Monitor tool) 200 Upgrading ISS modules 63, 69, 70 IXS modules 63, 69, 70 Storage Elements 48, 69, 70 switch blades 63, 69, 70 User Access panel 109 User accounts See also cli
Index adding 110 allocating 106, 106, 113 deleting 117 described 89 duplicating 111 event triggers 116 graphical display 107 managing 103 minimum Workspace size 111 moving 115 redistribution of data 120, 124, 126 renaming 112 resizing 116 User access privileges 118 User group access privileges 118 Workspaces Size graph 107 Workspaces tool adding Workspaces 110 closing Details panel 108 default Workspace size 111 deleting Workspaces 117 described 25 Details panel 108 duplicating Workspaces 111 managing User
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