® ® Avid ISIS File Gateway Setup and User’s Guide
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Contents Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Accessing the Online Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Avid Training Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ISIS | 5500 Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Setting Up Separate Network Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 File Gateway Server Settings for CIFS, FTP, and ISIS Traffic . . . . . . . . . . . . . 33 Chapter 3 Configuring the Server for CIFS Access . . . . . . . . . . . . . . . . . . . . . . . . . 35 CIFS Server Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Canadian Notice (Avis Canadien) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Class A Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 LED Safety Notices . . . . . . . . . . . . .
Using This Guide The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. The Avid ISIS media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected workstations. n This document describes the features for all Avid ISIS shared storage networks. Therefore, your system might not contain certain features that are covered in the documentation.
Accessing the Online Documentation The Avid ISIS online documentation contains all the product documentation in PDF format. You can access the documentation in the AvidISISDocumentation folder on the Avid ISIS installer kit. You need to download and install Acrobat Reader on your Avid ISIS before you can access the PDF documentation. n You need to download and install Acrobat Reader on your Avid ISIS before you can access the PDF documentation.
1 Avid ISIS Gateway Server Overview The Avid ISIS® File Gateway server enables network users to access the Avid ISIS workspaces in a non-realtime scenario. Depending on the access permission, network users can read, write, and delete files on workspaces without using up ISIS client licenses. This chapter provides an overview of the Avid ISIS File Gateway server. The File Gateway is a 64-bit AS3000 server with the same image as the 64-bit System Director.
1 Avid ISIS Gateway Server Overview The Avid ISIS System Directors, workgroup servers, and clients must all be synchronized with a common time-of-day. For information on setting the Network Time Protocol (NTP), see your Avid ISIS administrator. File Gateway Server Front Panel The following figure shows the front view and control panel of the File Gateway server.
File Gateway Server File Gateway Server Panel Letter Component Description D Illuminates green when a good network connection is established and blinks when there is network activity on the four built-in 1 GB network ports. Four green network activity LEDs The number beside the LED corresponds with the number beside the network port on the rear of the enclosure. For example, Connector 1 is LED 1 on the front. See “File Gateway Server Rear Connections” on page 13.
1 Avid ISIS Gateway Server Overview Product Recovery The procedure to recover your Avid ISIS File Gateway server is included in the appendix of the Avid ISIS Setup Guide. The Product Recovery procedure is the same procedure used for the Avid ISIS System Director. The Product Recovery restores the Avid specific Windows 2008 Storage Server operating system and the hardware drivers for the AS3000 64-bit server. It does not restore the Avid ISIS software.
File Gateway Server Client c • Installing and configuring any Ethernet routers or bridges, not supplied with the Avid workgroup, before the Avid representative begins your system installation. • Installing appropriate Ethernet connections within the areas where Avid workgroup and clients are being installed. Avid is not responsible for installing or troubleshooting cables that you do not purchase from Avid.
1 Avid ISIS Gateway Server Overview Network Configuration All clients in the shared storage network are classified by zones, depending on how they connect to the network. For more information on the supported File Gateway zones, see “ISIS | 5500 Configurations” on page 30. The following list defines the clients in each network layer by their zone classification: Computer Names A hostname must comply with RFC 952 standards.
2 Connecting the ISIS Equipment This chapter explains how to rackmount and connect the system hardware. Rack Mounting the File Gateway The File Gateway server is designed for 19-inch (483-mm) rack configurations and requires one EIA rack unit (1U), or 1.75 inches (44.45 mm) of rack space. The rail kit installs into rails that are between 23 inches (584.2 mm) to 31 inches (787.4 mm) inches deep. An optional rail kit is available for racks that are up to 37 inches deep.
2 Connecting the ISIS Equipment • Avid recommends that you leave an 8 to 12 inch space at the bottom of the rack. This allows for better airflow and lowers the possibility of dust or dirt being picked up by the devices. • For normal operation, maintain approximately 2 feet (0.6 meters) of open space in front of and behind the rack. This allows free access to the components in the rack for operating changes or adjustments.
Rack Mounting the File Gateway • Circuit Overloading — Follow the equipment nameplate ratings to avoid overloading the circuits. • Reliable Grounding — Maintain reliable grounding of rack-mounted equipment especially to supply connections other than direct connections to the branch circuit (for example, use of power strips). • Inside Enclosure Access — Allow 0.at least 5 in (1.3 cm) clearance on top of the enclosure for cover removal.
2 Connecting the ISIS Equipment Positioning the File Gateway Server Rack mounting rail 5/8 in Rack mounting rail hole spacing 5/8 in 1/2 in 5/8 in 1 3/4 in 3U System Director front panel mounting hole 5/8 in 1/2 in 5/8 in 1 3/4 in 2U 5/8 in 1/2 in 1 3/4 in 1U 5/8 in 5/8 in EIA rack unit Baseline position is between two 1/2inch holes.
Rack Mounting the File Gateway Separating the Slide Rails 3. Pull and separate the two halves. 4. Repeat these steps to separate the second slide rail. Attaching Inner Slide Rails to the File Gateway Server Attach the inner slide rails that were separated from the outer slide rails to the File Gateway server. To attach the inner slide rails: 1.
2 Connecting the ISIS Equipment Attaching the Inner Slide Rails 3. Repeat this procedure to attach the other inner slide rail on the other side of the server. Attaching the Outer Rails to a Square-Hole Rack If your mounting rails have round holes, see “Attaching the Outer Rails to a Round-Hole Rack” on page 24. To attach the outer slide rails to the rack with square holes: 1. Align the outer slide rail bracket assembly with the front rack-mounding holes.
Rack Mounting the File Gateway Positioning the Outer Slide Rail with the Front Rack-Mounting Rail 3. Push the outer rail towards the outside of the rack, to secure the outer rail in place Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4. Adjust the outer slide rail bracket assembly to the rear mounting rail. 5. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail.
2 Connecting the ISIS Equipment Securing the Outer Slide Rail to the Rear Rack-Mounting Rail 6. Repeat this procedure to attach the second outer slide rail on the other side of the rack. Attaching the Outer Rails to a Round-Hole Rack To attach the outer slide rails to the rack with round holes: 1.
Rack Mounting the File Gateway Positioning the Round Hole Adapter 3. Slide the outer slide rail bracket assembly onto the side rack-mounting rail so that the round hole adapter is over the rack rail. n Have someone help you hold the slide rails level while you are positioning them in the rack. Insert the Outer Slide Rail to the Front Rack-Mounting Rail 4. Insert the small (10-32) Phillips-head screws through the round-hole adapter and mounting rail, into the bracket.
2 Connecting the ISIS Equipment Securing the Outer Slide Rail to the Rack-Mounting Rail 5. Adjust the outer slide rail bracket assembly to the rear mounting rail. 6. Secure the rear outer slide rail bracket assembly to the rear mounting rail as you did for the front rack-mounting rail. 7. Repeat this procedure to attach the second outer slide rail on the other side of the rack.
Keyboard, Monitor, and Mouse Connections Front Panel Screws Rack enclosure front mounting rail Keyboard, Monitor, and Mouse Connections Use an industry standard USB keyboard, USB mouse and VGA monitor to access the File Gateway Server. You can optionally use a KVM switch if several servers are installed in the rack. The keyboard, monitor, and mouse connections use the ports described in the following procedure. Follow the instructions supplied with your KVM switch.
2 Connecting the ISIS Equipment To connect a keyboard, monitor, and mouse to the Avid ISIS: 1. Install your KVM switch in a suitable slot next to the File Gateway server in the rack. You can also place the monitor on a shelf, and the keyboard and mouse on a sliding tray in the rack. These items are optional and can be purchased locally or from Avid. c Do not place the monitor on top of the Avid ISIS. 2. Attach the VGA connector on the monitor cable to the 15-pin video port on the back of the Avid ISIS.
Network Connection The server setup is summarized as follows: 1. Configure the IP addresses for the File Gateway server. n The ghost image on the File Gateway servers does not set the IP addresses of the two onboard network ports; the system is set for DHCP. 2. Load the File Gateway: t To install and configure the CIFS software, see “Configuring the Server for CIFS Access” on page 35. t To install and configure FTP, use the Windows Creation Wizard.
2 Connecting the ISIS Equipment Avid ISIS | 7500 File Gateway Network Configuration Zone 4 CIFS or FTP client in Zone 4 Ethernet Switch Zone 3 CIFS or FTP client in Zone 3 Ethernet VLAN 30 CIFS or FTP client in Zone 2 Zone 2 Ethernet to VLAN 10 or 20 File Gateway server in Zone 2 ISIS client in Zone 2 External switch 1 GB ethernet 1 GB ethernet to VLAN 10 or 20 VLAN 10 Intel Pro 1000 MT/PT board VLAN 20 10 GB ethernet Zone 1 1 GB ethernet Intel Pro 1000 MT/PT board Engine ISS ISS Cha
Network Connection The following is an ISIS | 5500 zone configuration diagram showing CIFS and FTP clients in Zone 1 and the Corporate Network. Avid recommends you do not connect CIFS or FTP clients in Zone 1, as they can unnecessarily use bandwidth that the ISIS clients need.
2 Connecting the ISIS Equipment The following procedure describes how to rename and configure the File Gateway server ports on the Avid ISIS shared storage network for dedicated ISIS and CIFS_FTP Traffic. Both server network ports are connected to the Zone 2 switch. To set up separate network traffic: 1. Right-click the Network icon on the Desktop and select Properties. The Control Panel/Network and Sharing Center window opens. 2. Click “Manage network connections.” on the left side of the window.
Network Connection 5. Right-click the CIFS_FTP Traffic connection and select Properties. a. In the Properties dialog box, double-click Internet Protocol version 4 (TCP/IPv4). b. Select “Use the following IP address:” and enter the following: — An IP address (172.20.115.12 used in the following example) — A subnet mask (255.255.255.128 used in the following example) — A default gateway (172.20.115.1 used in the following example) c.
2 Connecting the ISIS Equipment CIFS and FTP Traffic ISIS Traffic • Default gateway • No default gateway • Primary network port (top of binding order) • Unique DNS hostname • Unique DNS hostname • • Name (for example, FileGW-cifs.avid-lab.com) Name (for example, FileGW-isis.avid-lab.
3 Configuring the Server for CIFS Access This chapter describes how to configure the File Gateway to use Common Internet File System (CIFS) and other Avid ISIS shared storage hardware. The ISIS and CIFS clients share traffic on the same network port on the back of the server. CIFS Server Software The File Gateway runs on a separate server in ISIS | 7500 and ISIS | 5500 environments, but runs on the System Director in an ISIS | 2500 environment.
3 Configuring the Server for CIFS Access Loading the Software The Avid ISIS software is loaded onto the system using a USB flash drive. The system ships with two USB flash drives: • The 8 GB USB drive is blank, for you to download the Avid ISIS software. • The 16 GB USB flash drive contains the Avid ISIS Product Recovery image. To load the Avid ISIS software: 1. Log in to the Avid ISIS File Gateway as Administrator (default password: is-admin). 2.
CIFS Server Software n Avid highly recommends that you click the Documentation link and open the ReadMe (PDF) file. The ReadMe file provides the latest information regarding the Avid ISIS system. You must have Adobe Reader installed to view the PDF. 6. Select ISIS File Gateway from the “Select Software Package” menu. n In an ISIS | 7500 or ISIS | 5500 environment, you cannot install the File Gateway software on the same server as the System Director software. 7. Click Apply. 8.
3 Configuring the Server for CIFS Access Intel Adapter Setting ISIS | 2500 and ISIS 2000 ISIS | 5500 and ISIS 5000 ISIS | 7500 and ISIS 7000 ISIS File Gateway Flow Control Disabled Enabled Disabled Disabled Interrupt Moderation Disabled Disabled Disabled Disabled interrupt Moderation Rate OFF OFF OFF OFF Receive Descriptors 1024 1024 1024 1024 Transmit Descriptors 1024 1024 1024 1024 Checking The File Gateway Service After loading the Avid ISIS File Gateway software the Avid IS
CIFS Server Software Setting the Client Manager Preference Set up the Client Manager for separate ISIS and CIFS_FTP Traffic in the Client Manager Preferences. n Whenever the File Gateway server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software (AvidISISFileGatewayx64). To set the Client Manager preferences: 1.
3 Configuring the Server for CIFS Access 2. Click the Network Interface Setting button and the Network Interfaces window opens. 3. Click Network and deselect the CIFS_FTP Traffic port.
Creating Windows Users and User Groups on the File Gateway Server n Only the Ethernet ports designated for ISIS traffic must be checked. Uncheck the other network ports. 4. Click Apply. 5. Close the Client Manager Window. When the Client Manager is running, an icon appears in the Windows system tray. The Client manager software cannot be running on the File Gateway server. You must close the application. 6. Right-click the Client Manager icon in the Windows taskbar and select Quit.
3 Configuring the Server for CIFS Access Restrictions for user names: • If a user name contains a space, the part of the name after the space will not be displayed in the User List after you save the configuration. Avid recommends not using spaces in user names. • The File Gateway does not support user names that contain any non-ASCII characters (including Asian and diacritical characters). An error occurs on the client indicating you have an incorrect URL. To create a local user account: 1.
Adding Users and Setting Permissions 9. In the New Group dialog box, click Create, and then click Close. Adding Users and Setting Permissions The ISIS File Gateway software includes an application called the Configuration Editor that allows the File Gateway administrator to create a configuration file listing the authorized users with permission to specific workspaces. As part of configuring users and permissions, you can also change the bandwidth.
3 Configuring the Server for CIFS Access You cannot set separate bandwidth speeds to individual users. 4. Type the user_name in the User Name text box and click Add User. The user name must match the Windows user names created on the File Gateway server or System Director. 5. Repeat step 3 until all the users have been added. 6. With a User Name selected, type or select the name of the workspace you want to be displayed to the client in the Workspace Name text box. 7.
Mapping Network Workspaces on CIFS Clients - None — no access - Full — read, change, and full control - Read — read permission - Read/Write — read and change permission 4. Click Set Access. 5. Repeat steps 2 through 4 until permissions have been set for all users. 6. Click Save. 7. Quit the application. To make a workspace accessible to multiple users: 1. Open the Configuration Editor (if not already open) — Click Start > Programs > Avid > ISIS File Gateway and select Configuration Editor. 2.
3 Configuring the Server for CIFS Access 3. In the Windows Explorer window that opens, click the Tools menu and select “Map Network Drive.” To map a workspace to a CIFS client (Macintosh): 1. In the Apple menu, click Go > Connect to Server. 2. In the Open text box, type the path of the workspace on the cooperate domain, for example cifs://FileGateway_server_name/shared_workspace_name and click Connect.
4 Configuring the Server for FTP Access This chapter describes how to configure the System Director (ISIS | 2500) or the File Gateway server (ISIS | 7500 and ISIS | 5500) to share Avid ISIS workspaces using File Transfer Protocol (FTP). The FTP functionality is done through Microsoft’s Internet Information Services (IIS) and the FTP Service. c In ISIS | 2500 environments, only System Directors with a 10 Gb connection to the switch support FTP clients.
4 Configuring the Server for FTP Access In an ISIS | 2500 environment, the same server runs both the System Director and the File Gateway. The System Director shares the ISIS client and CIFS network traffic over the same Ethernet connection to the ISIS switch. The following FTP functions and settings have been preconfigured in the operating system image of the ISIS | 2500 System Director and the software: • An FTP directory (D:\ftproot) has been created for the alias workspaces • The “Blade FTP Share” F
Loading the File Gateway Software n You cannot use a blank password for the “ftpuser” account. 3. Create the same user name and password as the ISIS user (“ftpuser”) in the Windows User Accounts on the File Gateway server; see “Creating Windows Users and User Groups on the File Gateway Server” on page 54. This is necessary for the Virtual Workspace configuration later. 4.
4 Configuring the Server for FTP Access To load the Avid ISIS File Gateway software: 1. Log in to either the File Gateway server (ISIS | 7500 and ISIS | 5500), or the System Director (ISIS | 2500), as Administrator (default password: is-admin). n In an ISIS | 7500 or ISIS | 5500 environment, you cannot install the File Gateway software on the same server as the System Director software. 2. Make a folder for the software kit on your root directory (C:\) of your File Gateway server. 3.
Creating FTP Sites 5. Select ISIS File Gateway from the “Select Software Package” menu. 6. Click Apply. 7. Follow the screen prompts accepting the defaults and License agreement. 8. Once the installation is complete, click Finish. 9. Restart the File Gateway. n Whenever the File Gateway server is restarted the Client Manager software does not automatically restart. This is not the typical Client Manager software behavior. This change in behavior is set in the ISIS File Gateway software.
4 Configuring the Server for FTP Access c. Click Connect as. d. In the Connect As dialog box, select Specify user and click Set. The Set Credentials dialog box opens. e. Type administrator in the User Name text box and the administrator password in the Password text box. f. Re-type the administrator password in the Confirm password text box and click OK. g. Click OK.
Creating a Virtual Host Name To create a virtual host name using the FTP Site Bindings: 1. On the File Gateway server or the System Director, right-click My Computer and select Manage. The Server Manager window opens. 2. In the left pane of the Service Manager window, click the plus sign (+) to expand the Roles > Web Server (IIS) > Internet Information Services (IIS) Manager. 3. In the Connections pane, click the plus sign (+) to expand your System Director name > Sites > and select ISIS FTP Share. 4.
4 Configuring the Server for FTP Access n This hostname must not match the actual hostname of the System Director. It must be unique in order to share port 21 and not conflict with the Blade FTP Site. Avid highly recommends you keep the Port setting and IP Address as is. 7. Click OK. 8. Click Close. Creating Windows Users and User Groups on the File Gateway Server You must add Windows users and user groups to the Avid ISIS File Gateway server using the standard Windows operating system process.
FTP Client Access to a Workspace 4. From the Action menu, click New Group. 5. Enter a name and optionally, a description for the new group. 6. To add one or more members to the new group, click Add. 7. In the Select Users, Computers, or Groups dialog box, under “Enter the object names to select,” type the name of the user account or group account that you want to add, and then click OK. 8. In the New Group dialog box, click Create, and then click Close.
4 Configuring the Server for FTP Access 4. Type the virtual hostname or FTP user name and press Enter. In the example above, the virtual host name is Virtual-2000.global.avidww.com, and the user name is ftpuser. 5. Provide your authentication details (the Windows user name and password created on the File Gateway server). 6. Type ls or dir (to list the contents of the shared workspace. Type cd \workspace_name (to change directories). n Type Help at the ftp> prompt for a list of FTP commands.
FTP Client Access to a Workspace Any functionality available in the browser is limited by the browser’s capability. For example, on Safari and Firefox, even if the FTP user has been granted write access, write options such as delete, rename, create file/folder, or move files do not work. This is a browser limitation.
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A Dimensions and Weights The Avid ISIS File Gateway server is rack-mountable in any standard 19-inch video racks using either NEMA or EIA mounting-hole layouts. Dimensions and Weight Specifications The following table provides the dimensions and weight of the Avid ISIS hardware and the optional rack components. Make sure the surfaces where you place the equipment can accommodate the equipment’s size and weight. Component Dimensions and Weight Component Height 1 U File Gateway server 1.75 in (44.
A Dimensions and Weights Environmental Specifications The following table provides information on operating and storage temperature, and humidity specifications for the Avid hardware components. Make sure your environment meets the narrowest range of specifications in the table.
Supported Cabling Supported Cabling Avid supports the following cable types of Ethernet cables when connecting Zone 2 servers and clients to switches in the Avid workgroup environments. Also use these cable guidelines when connecting your clients and workstations to the File Gateway server. n If you need to run your cables greater distances, call Avid Customer Support for supported cable and accessory information. For cable connections, see the Avid Setup Guide for your product.
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B Safety and Regulatory Information This document contains safety and regulatory information for Avid hardware.
B Safety and Regulatory Information c c If you need to replace a battery in an Avid hardware unit, be sure to use the correct battery type. There might be a risk of explosion if a battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer's instructions. For products with a power switch the main power switch should remain accessible after installation.
Canadian Notice (Avis Canadien) Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. LED Safety Notices Avid hardware might contain LED or Laser devices for communication use.
B Safety and Regulatory Information Avid Technology 75 Network Drive Burlington, MA, 01803 USA European Contact: Nearest Avid Sales and Service Office or Avid Technology International B.V.
Disposal of Waste Equipment by Users in the European Union EN55022:2006 /A1:2007 EN55024:1998 /A1:2001 /A2:2003 EN61000-3-2:2006 EN60000-3-3:1995 /A1:2001 /A2:2005 Gerrett Durling, VP of Engineering, Shared Services Issued In Burlington MA, USA 2011 Disposal of Waste Equipment by Users in the European Union This symbol on the product or its packaging indicates that this product must not be disposed of with other waste.
B Safety and Regulatory Information Ken Hopkins Avid Technology (Aust) Pty Ltd c/o – Elliot House Suite 810, Level 8 140 Arther St North Sydney NSW – 2060 Japan EMC Regulations Class A Equipment This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions. VCCI-A Korean EMC Regulations Class A Equipment Please note that this equipment has obtained EMC registration for commercial use.
Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Warning Statement 1. UV ray radiation - Following statement or equivalent: - Following marking or other equivalent marking: 2. Operator touchable area protection Operation manual should have following statement and statement should be shown on device, or put on similar sentence: 3.
B Safety and Regulatory Information Injury may result from high temperatures under normal operating conditions, causing: - Burns due to contact with hot accessible parts - Degradation of insulation and of safety-critical components - Ignition of flammable liquids Examples of measures to reduce risks include: - Taking steps to avoid high temperature of accessible parts - Avoiding temperatures above the ignition point of liquids - Provision of marking to warn USERS where access to hot parts is una
Taiwan EMC Regulations Examples are sonic (acoustic), radio frequency, infra-red, ultraviolet and ionizing radiation, and high intensity visible and coherent light (lasers). Examples of measures to reduce risks include: - Limiting the energy level of potential radiation sources - Screening radiation sources - Provision of SAFETY INTERLOCKS - Provision of markings to warn USERS where exposure to the radiation hazard is unavoidable 6.
B Safety and Regulatory Information 10.
Taiwan EMC Regulations 11.
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Avid Technical Support (USA) Product Information 75 Network Drive Burlington, MA 01803-2756 USA Visit the Online Support Center at www.avid.com/support For company and product information, visit us on the web at www.avid.
