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Table Of Contents
If You Need Help
19
If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published. You should always check online for the most up-to-date release notes or ReadMe
because the online version is updated whenever new information becomes available. To view
these online versions, select ReadMe from the Help menu, or visit the Knowledge Base at
www.avid.com/support.
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at
www.avid.com/support. Online services are available 24
hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join
online message-board discussions.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and
convenient. Avid understands that the knowledge you need to differentiate yourself is always
changing, and Avid continually updates course content and offers new training delivery methods
that accommodate your pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books,
please visit
www.avid.com/support and follow the Training links, or call Avid Sales at
800-949-AVID (800-949-2843).
Monospace font
Monospace font identifies text that you view and type from the
operating system command line.
Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the
mouse action. For example, Command+Option+C or Ctrl+drag.
| (pipe character) The pipe character is used in some Avid product names, such as
Interplay | Production. In this document, the pipe is used in product
names when they are in headings or at their first use in text.
Symbol or Convention Meaning or Action