Avid MediaStream Server 8000NS ® ™ Site Preparation, Installation, and Reference Guide for MediaStream Network Storage System m a k e m a n a g e m ove | m e d i a ™ Avid ®
Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in the product in the same directory as the software.
Permission to use, copy, modify, distribute, and sell this software for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of Daniel Dardailler not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer software” or “commercial computer software documentation.” In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS §227.7202-1(a), as applicable.
Contents Official Notices and Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Software License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Limitation of Liability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Symbols and Conventions . . . . . . . . . . . . . . . .
System Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Encoders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 File System Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Palladium Store 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 VLAN Switches. . . . . . . . .
Server Repacking Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Installing the MSS Networked Storage System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 EIA Racks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Placing Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Up-Conversion Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Down-Conversion Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Other MSi PC Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 UPS Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 7 Introduction to System Administration . . . . . . . . . . . . . . . . . . . . . . . . . 143 Logging On to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 UNIX Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Command Syntax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144 Basic UNIX Commands . . . . . . . . . . . . . . . . . . . . .
Startup Server Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Verify Hosts File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Verify Configuration of Site Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Verify bvsrc File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Running edit_bvsrc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing the Boot Disk and the System Controller . . . . . . . . . . . . . . . . . . . . 198 TFTP Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 PMON Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201 Replacing or Adding Decoder/Encoder Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Identifying a Faulty Decoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Palladium Store 1000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239 Hot Swappable Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240 Replacing a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241 Replacing the Fan Module . . . . . . . . . . . . . . . . .
Chapter 11 Software Recovery and Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267 Software Version Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Software Release Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 MSi Software Backup and Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Backing Up MSi Files . . . . . . . . . . . . . . . . . . . . . . . . . . .
VLAN IP Configuration Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Gadzoox Capellix Switch Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Verify Fibre Channel Switch Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Prepare System for Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Setup HyperTerminal Session on the PC . . . . . . . . . . . . . . . . . . . . . . . . . 303 Set Up the TFTP Program .
Log Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 syslog File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 eLog File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 Clearing the eLog File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329 UNIX Commands . . . . . . . . . . . . . . . . . . . . .
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363 Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 Vertical Blanking Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 Preserved Video Signal Lines . .
French . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 German . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 English. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 French: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 German:. . . . . . . . . . . . . . . . . . . . . . . .
Official Notices and Warranties Software License Agreement IMPORTANT-READ CAREFULLY: This Software License Agreement is a legal agreement between You and Avid (or its suppliers). This System contains certain Avid MediaStream computer software (“Software”), associated media, printed materials, and electronic documentation. By using the Software, You agree to be bound by the terms of this Software License Agreement.
Official Notices and Warranties readable form, or attempt or permit any third party to do so. Any violation of this Software license shall be a material breach and shall immediately entitle Avid MediaStream Supportto exercise any remedy that may exist at law or in equity. Copyright: All title and copyrights in the Software (and any copies thereof) and the accompanying printed materials are owned by Pinnacle. All rights not specifically granted under this Software License Agreement are reserved by Pinnacle.
Using This Guide Congratulations on your purchase of an Avid MediaStream products. This guide contains site preparation, installation tasks as well as reference information. Unless noted otherwise, the material in this document applies to the Windows XP. n The documentation describes the features and hardware of all models. Therefore, your system might not contain certain features and hardware that are covered in the documentation.
Using This Guide Symbol or Convention Meaning or Action Ctrl+key or mouse action Press and hold the first key while you press the last key or perform the mouse action. For example, Ctrl+drag. If You Need Help If you are having trouble using your MediaStream products: 1. Retry the action, carefully following the instructions given for that task in this guide. It is especially important to check each step of your workflow. 2.
How to Order Documentation n You will need Adobe® Reader® to view the PDF documentation online. You can download the latest version from the Adobe web site. To access the Online Library, do one of the following: t From your Avid editing application, select Help > Online Library. t From the Windows desktop, select Start > Programs > Avid > [Avid editing application] Online Library. t Browse to the Online Library folder, and then double-click the MainMenu file.
Using This Guide 24
Chapter 1 Introduction This chapter provides an overview of the MediaStream (MSS) Networked Storage System covering the following topics: n • MediaStream Overview • Major System Components • System Features • Basic System Layout • MSi Host PC You may be able to obtain more recent versions of this and other related manuals in Adobe Acrobat PDF format. Go to the Avid MediaStream Support website: www.avid.com/onlinesupport/.
Chapter 1 Introduction The Avid MediaStream Server Networked Storage System is based on the existing MSS Servers with the addition of the following key features and benefits: • Centralized storage—All MSS Networked Storage server nodes belonging to a networked storage cluster have access to a common pool of storage. In this model, one server node can be used for ingesting video material while other nodes play the ingested material back within seconds of the start of the record process.
Major Components File System Controller Each FSC is linked via a VLAN (Virtual Local Area Network) Ethernet topology through its own VLAN switch to the MSS Networked Storage System server nodes. This further enhances network isolation and prevents network loops from causing potential additional latencies in the network if a failure occurs in the Ethernet topology itself. The MSS Networked Storage System requires two FSCs regardless of the size of the system.
Chapter 1 Introduction Each server node has redundant connections to both FSCs through redundant VLAN switches. In addition, communication to the storage system is via Fibre Channel connections to redundant controllers in the storage system. This design provides for dual data paths and fast fail-over should key components or connection paths fail (see “MSS Networked Storage System Configuration” on page 31).
MSS Networked Storage System Features Palladium Store 1000 The Palladium Store 1000 storage system consists of one or more storage units. Each Palladium Store 1000 chassis contains dual RAID controllers and 10 disks in two redundant 4+1 sets. In case of a single disk failure in either or both of the disk sets, the system continues to operate normally at full performance. After replacing the faulty disk, the system can reconstruct the data from parity while operating at full performance.
Chapter 1 Introduction • Two redundant VLAN Ethernet switches, which are independent of each other in functionality. These switches provide isolated connections between the video server nodes and the two FSCs. The VLAN topology design prevents network loop conditions that could lead to unacceptably long network time-out scenarios during an Ethernet LAN connection failure. • Two redundant Ethernet control connections on the server node connected to the two VLAN switches.
MSS Networked Storage System Configuration MSS Networked Storage System Configuration All MediaStream Networked Storage Systems require redundant FSCs roller and redundant VLAN switches for data control and redundant Fibre Channel switches for connection to the array(s).
Chapter 1 Introduction Adding a server node involves hot-plugging the unit into the Ethernet VLAN topology to provide file system connectivity and to connect the dual Fibre Channel interface into the Palladium Store 1000 storage system. The Ethernet and Fibre Channel topology is factory pre-configured to accommodate run-time configuration changes.
MSS Networked Storage System Configuration MediaStream Interface (MSi) MSI Screen Display y The MediaStream Interface (MSi) is a Graphical User Interface (GUI) application used for administering the MediaStream Server. The MSi provides support personnel a means of playing, recording, rebooting, installing new software, and performing other maintenance activities on the server node.
Chapter 1 Introduction Simple Network Management Protocol (SNMP) The MSS Networked Storage System includes status monitoring with Simple Network Management Protocol (SNMP). The MSi’s System Status window presents SNMP data in an easy to monitor graphic interface. MediaStream System Status Window The data is updated automatically at regular intervals (about two minutes).
Chapter 2 System Components Although a MSS Networked Storage System may vary in scale and size, all systems share certain components.
Chapter 2 System Components Avid MediaStream Server 8000 Temperature LEDs Power Fans After removing the server’s front panel, you can access the redundant hot-swappable power supplies and view the three LED indicators for temperature, power supply, and fan status. You can remove the cover that encloses the CPU I/O board (provides LAN, SCSI and RS-232 connections to the CPU) and the Boot Drive.
System Controller Avid MediaStream Server 8000 - Rear LAN connections Fan trays Encoder Slots 1 through 10 Dual decoders Power System controller/CPU/ Fiber Channel (VME slot 1) In the rear panel, VME slot 1 (bottom rear slot) contains the System Controller (CPU)/Fibre Channel board that provides system control and data transfer to the Palladium Store 1000. Slots 2 through 10 (numbering from bottom to top) contain decoder and encoder boards.
Chapter 2 System Components System Controller Board (CPU) The MSS 8000 Boot Disk Drive mounts above the CPU-IO board and connects to it via a SCSI connection. MSS 8000 Boot Disk Drive CPU I/O board connects to VME backplane Boot disk tray Encoders System encoders are responsible for coding video for storage on disk. Base band ITU 601 video enters the System via a Serial Digital Interface (SDI) port on the encoder board.
System Controller After the signal is compressed it is passed through the encoder to the VME back plane and through Fibre Channel Adapter (FCA) to the external storage array. Encoders do not have circuitry for playing out video signals. Signals must first be recorded to disk. Playback and preview is accomplished by playing disk-based segments through a decoder card. Encoder cards cannot accept analog signals. These signals must be converted to ITU 601 via an analog to digital converter.
Chapter 2 System Components Digital pass through. The board also features jog, shuttle, and Pinnacle’s patented CleanCut MPEG decoding at bit rates up to 50 Mbps per channel. The following figure shows the connections for the Dual SD Decoder board. The single version of the board has the same connections, but the B Port connections are not active.
File System Controller One of the factors in configuring an HD system is the bandwidth limitation. At 50Mbps, a dual channel HD Decoder board and an HD Input board will occupy up to 200 Mbps of bandwidth at maximum load (worse case).
Chapter 2 System Components The MSS Networked Storage System design employs redundant Windows 2000 PCs to operate as external File System Controllers (FSCs). Regardless of the size of a server cluster, the system will always use only two FSCs. These controllers manage the content database that is accessed by all server nodes for content playout. FSCs occupy one rack unit each.
Palladium Store 1000 Avid Palladium Store 1000 PS 1000 Controller Status Display Panel navigation buttons Controller A display ChA address Controller status Power supplies silence Fans status enter Drive status Temperature ChB address Controller B display The array storage chassis provides a display panel allowing monitoring of the chassis and individual drives The LED indicators on the front panel are as follows: • Address indicator for Channel A and Channel B controllers • Temperature indicat
Chapter 2 System Components VLAN Switches Each MSS Networked Storage System cluster employs two Hewlett-Packard Pro Curve VLAN 24 port switches. Hewlett-Packard Pro Curve 2524 Switch The left side of the switch contains an RS-232 console port for setup and configuration of the switch, and indicators for switch status and activity. HP Pro Cure 2524 Switch Indicators The following table describes the VLAN switch control panel display. VLAN Switch Indicators LED Meaning Significance Power (green) On.
Fibre Channel Switches VLAN Switch Indicators (Continued) LED Meaning Significance Self Test (green) Off. Normal during operation OK On. Self-test in progress OK Blinking. Component failure Look for component LED blinking in unison Act. Port LEDs set to display network activity A display option Mode Select (three green LEDs) FDx. LEDs lit for ports in full duplex mode A display option Max. LEDs lit for ports operating at full link A display option speed Fan Status (green) Port Activity !.
Chapter 2 System Components FCS - Brocade SilkWorm 3850 Status indicators vary between models. Gadzoox 2000 Gadzoox 3000 HA Status indicators vary between models. MSi PC Each MSS Networked Storage System cluster has either one or two MSi PCs, depending on the option purchased. Although a system cluster can function without an operational MSi PC, the MSi PC is valuable in that it enables you to monitor all system components. Systems with a second MSi PC have redundant system-monitoring capability.
MSi PC The rear of the unit provides two LAN ports for system communications. There is also a connector for the internal modem and one for an optional analog phone, which you can use when the modem is not in use. Other connectors include a serial, VGA, and USB port. If your MSi PC has the optional Fibre Channel card installed, there is a Fibre Channel port.
Chapter 2 System Components The Host PC communicates with the server components through a LAN connection. A Lantronix Ethernet-to-serial interface, which is integrated into each server node, provides serial communication to servers, allowing full access to the boot sequence. Simple Network Management Protocol (SNMP) The Simple Network Management Protocol is a set of networking protocols designed to provide diagnostic data over networks.
ConnectPlus 1000 NS Gateway PC ConnectPlus 1000 NS Gateway PC ConnectPlus 1000 Networked Storage (option) is a gateway that provides access to archive storage and to content distribution with other MediaStream Servers. Data transfer is accomplished via Pinnacle’s implementation of standard FTP (File Transfer Protocol), providing for easy integration with automation and archive systems.
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Chapter 3 VLAN Topology This chapter introduces the VLAN topology used in the MSS Networked Storage System. Topics covered include: • Hosts table • Ethernet topology diagrams • IP addressing scheme VLAN Topology The Networked Storage System uses redundant VLAN Ethernet switches to provide fast and safe fail-over in the event of a break in network connectivity. Each switch provides isolated connections between the server nodes and the two FSCs.
Chapter 3 VLAN Topology Hosts File The hosts file provides name resolution for all devices within the cluster. The complete hosts file on the FSCs and MSi PC is quite large and contains all names and addresses for all 16 possible clusters. Each server node contains a hosts file for a given cluster. An abbreviated version of this file (with headings separating devices) follows. Sequential addresses have been skipped, and any entry ending with xx… shows a continued sequence to the next entry.
Hosts File Host Table for Cluster 1 (Continued) Host Name LAN Address fsc0101-2 10.64.2.1 fsc0101-xx … 10.64.xx.1 … fsc0101-16 10.64.16.1 fsc0101-22 10.64.22.1 Aliases FSC 2 fsc0102A 10.64.21.2 fsc0102 fsc0102-1 10.64.1.2 fsc0102B fsc0102-2 10.64.2.2 fsc0102-xx … 10.64.xx.2 . fsc0102-16 10.64.16.2 fsc0102-22 10.64.22.2 MSI 1 msi0101-1 10.64.1.5 msi0101A msi0101-17 10.64.17.5 msi0101B msi0101-2 10.64.2.5 msi0101-xx … 10.64.xx.5 … msi0101-16 10.64.16.
Chapter 3 VLAN Topology Host Table for Cluster 1 (Continued) Host Name LAN Address msi0102-16 10.64.16.6 Aliases Gateway gwy0101-1 10.64.1.11 gwy0101-2 10.64.2.11 gwy0101-3 10.64.3.11... gwy0101-16 10.64.16.11 gwy0101-21 10.64.21.11 gwy0102-1 10.64.1.12 gwy0102-2 10.64.2.12... FC Switch fcw0101 10.64.21.36 fcw0102 10.65.17.37 VLAN Topology Diagram The following diagram shows a logical Ethernet connections for the 24-port switch.
Hosts File VLAN Topology 1 2 3 4 5 6 7 HP2524 A 9 10 11 1 2 21.34 3 5 6 7 9 13 14 15 16 17 18 19 20 21 22 23 24 10 11 MSS0108 8.3 LAN (untagged) 8.4 Consol (untagged) MSS0107 8 HP2524 A 7.3 LAN (untagged) 7.4 Consol (untagged) MSS0106 4 6.3 LAN (untagged) 6.4 Consol (untagged) MSS0105 12 5.3 LAN (untagged) 5.4 Consol (untagged) MSS0104 4.3 LAN (untagged) 4.4 Consol (untagged) MSS0103 8 3.3 LAN (untagged) 3.4 Consol (untagged) 2.3 LAN (untagged) 2.
Chapter 3 VLAN Topology Networked Storage System I/P Addressing Scheme IP Address Scheme Example Cluster ID Network ID Device ID 10.xxx.yyy.zzz The addressing scheme takes a 32-bit TCP/IP address and breaks it into logical units that can be used to identify cluster, network IDs, and device IDs. The four-octet network address is logically allocated to distinguish between clusters, VLAN networks, and device IDs. All clusters are addressed as follows: The first octet is always 10.
Networked Storage System I/P Addressing Scheme Cluster Addressing (Continued) Initial Cluster Addresses Cluster 11 10.74.1 Cluster 27 10.91.1 Cluster 43 10.74.65 Cluster 12 10.75.1 Cluster 28 10.92.1 Cluster 44 10.75.65 Cluster 13 10.76.1 Cluster 29 10.93.1 Cluster 45 10.76.65 Cluster 14 10.77.1 Cluster 30 10.94.1 Cluster 46 10.77.65 Cluster 15 10.78.1 Cluster 31 10.95.1 Cluster 47 10.78.65 Cluster 16 10.79.1 Cluster 32 10.96.1 Cluster 48 10.79.
Chapter 3 VLAN Topology • Gateways 1 through 8 • Fibre Channel (FC) Switch A and B • Router A and B LAN Port Name And Address Hostname = mss where xx equals cluster number and yy equals server node ID e.g., mss0101 is Network 1 Server Node 1 of Cluster 1 LAN address = 10...3 where xx equals cluster ID and yy equals server node ID e.g., 10.64.1.3 for Network 1 Server Node 1 of Cluster 1 n The device ID (the last octet group) is always 3 for server nodes.
Networked Storage System I/P Addressing Scheme LAN 1 Connection LAN address = 10..<22>. where xx equals cluster ID and z is either “1” for FSC A or “2” for FSC B. e.g., 10.64.22.1 for FSC A on Cluster 1 n This is the crossover connection between the two FSCs. LAN 2 Connection LAN address = 10..<21>. where xx equals cluster ID, and z is either “1” for FSC A or “2” for FSC B. e.g., 10.64.21.2 for FSC B on Cluster 1 LAN 3 Connection LAN address = 10...
Chapter 3 VLAN Topology Redundant Connection Hostname = msi-17 where xx equals cluster number, yy equals MSi ID (MSi 1 is designated “01” while MSi 2 is designated “02”) e.g., msi0101-17 is MSi 1 of Cluster 1 Network ID 17 LAN address = 10..17. where xx equals cluster ID and y is either “5” for MSi 1, or “6” for MSi 2. n In all cases the device address is always 5 for MSi 1 or 6 for MSi 2. Gateways A MSS Networked Storage System cluster may have optional gateways installed.
Networked Storage System I/P Addressing Scheme Fibre Channel Switches A LAN connection is provided for each Fibre Channel switch to the VLAN switches to provide access by the MSi PC for maintenance purposes. Each FC Switch is connected to one of the VLAN switches. It is important to note that redundant connections are not available, and monitoring will only be possible from MSi 1. These connections have been provided as a convenience when servicing the switch.
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Chapter 4 Preparation and Installation This chapter describes the site preparation and installation process which includes the following tasks: • Site preparation checklist • Receiving the Networked Storage System • Installing system components into racks About 8 weeks prior to installation, assign a site coordinator. The following table offers guidelines for the site coordinator. For specific information, refer to the appropriate sections in this chapter.
Chapter 4 Preparation and Installation Site Preparation Time Table (Continued) Time Frame 6 weeks prior to installation Activity Create a site layout plan. Schedule with appropriate trades persons to ensure that the site is in compliance with structural, power, interface, and environmental specifications. Obtain external cables as necessary. Avid MediaStream provides cables to connect Avid MediaStream server components.
Environmental Considerations 3. Total approximate weight of the operating personnel. 4. Weight of the moving equipment (such as forklifts and transport dollies). Ensure that all floors, stairs, and elevators to be used when the server is moved to its destination can support the weight of the server and moving equipment. Refer any questions regarding the adequacy of floor construction to a qualified structural engineer for evaluation.
Chapter 4 Preparation and Installation Electromagnetic Interference The MSS Networked Storage System is designed to reduce susceptibility to radiated and conducted interference. The MSS Networked Storage System conforms to the electromagnetic susceptibility (EMC) standards. Excessive electromagnetic interference can cause a variety of problems. Avid MediaStream Support can advise you about the most common causes of electromagnetic interference.
Receiving Server Components Site Preparation Checklis (Continued)t Activity Date Completed Have the equipment racks been installed? Are they anchored to the floor and ceiling or bolted to the wall? Have you ensured that the racks will be stable enough to support all installed equipment? Is sufficient space provided in front of and behind the racks for operation and service? Is space provided for manuals and supplies? Is proper and adequate power available at the site for the systems components? Are all a
Chapter 4 Preparation and Installation n Do not throw anything away until you have found and unpacked all of the components. To protect the components, leave them in their packaging until you are ready to install them. Keep the shipping materials. If you have to repackage any of the components, you will need the original shipping materials. The MSS Networked Storage System components are fragile. Some components can be damaged even when carefully handled. Move components in their original packaging.
Receiving Server Components To unpack the crate: 1. Remove the wire clips that surround the top of the crate and remove the lid. 2. Remove the front panel, rack ears, cords, and accessories from the pockets around the inside of the crate. Some small items may be in packaging material. 3. On the outside of the crate, unfasten the latches that secure the sides of the crate to its bottom. To unfasten the latches, flip the lever of the latch up, and then turn the lever counter-clockwise. 4.
Chapter 4 Preparation and Installation n Avid will arrange for repair or replacement without waiting for settlement of claims against the carrier. If damage occurred during shipping, retain the packing container and packaging materials for inspection. Server Repacking Guidelines To repackage any of the server components for shipment, reverse the appropriate unpacking procedures. Use the original packing material to repackage the components for shipment.
Installing the MSS Networked Storage System n Rack mounting screws vary. Avid MediaStream does not provide hardware such as mounting screws. See your rack manufacturer for these items. Rack Unit Use the information in the following table to determine the rack space required for the MSS Networked Storage System. Rack Space Requirements for MS Products Component Rack Units Height Depth File System Controller 1 1.75 in (4.4 cm) 28.25 in (71.8 cm) MSi/Gateway Computer 1 1.75 in (4.4 cm) 17.
Chapter 4 Preparation and Installation For example, a basic MSS Networked Storage System requires a six-foot or two-meter rack. Additional server nodes or storage arrays will require additional racks. n Before installing any components, be sure your rack is stable. Avid MediaStream Support recommends anchoring your rack at the ceiling and the floor.
Installing the MSS Networked Storage System Suggested Basic System Rack Installation VLAN switch A 1 RU File system controller 1 RU empty space VLAN switch B 1 RU POWER MSI POWER ConnectPlus 1000 Monitor Keyboard Fibre Channel switch Palladium Store 1000 73
Chapter 4 Preparation and Installation EIA Racks Make sure that your rack hardware, including protruding screw heads, leaves at least 44.2 cm (17.4 inches) of clearance. Rack Dimensions Placing Supports Avid MediaStream ships two supports and two mounting ears that form a shelf in the equipment rack for the server. The ears are brackets that attach to the front of a server and allow the chassis to be secured to the equipment rack.
Installing the MSS Networked Storage System Mounting Supports Rack The hole at the center of a rack unit is generally used for mounting supports. Most supports and components align with the bottom of a rack unit. Support The support hole pattern is designed to fit vertical rack rails, and not interfere with chassis placement. The MSS 8000 components are secured to the equipment rack by attaching the mounting ears to the vertical rails of the rack.
Chapter 4 Preparation and Installation Even-height components add another level of complexity. The following figure shows an example of two odd-height modules (IR and 3R units), and an even-height module (2R units). The odd-height support’s rack ear holes should align with holes that are an equal distance from a rack unit center hole. Even-height component mounting holes may align with holes that are an equal distance from the narrow gap between rack units.
Installing the MSS Networked Storage System Installing Supports Fixed nut M5 screw 3.157" The support mounting hole has an attached threaded per nut to receive the M5 screw. The support depth is adjustable to fit racks as shown above. To adjust the supports, loosen the four M5 screws, adjust the depth, and then tighten the screws. Racking the Storage Array The storage array comes with its own mounting hardware and instructions.
Chapter 4 Preparation and Installation n Be careful not to bump or damage any of the components on the LED panel at the top front of the chassis. The front panel, which you install last, protects the components. Save the screws that you removed. You will use these screws to attach the ears onto the server. (The ears will allow the chassis to be secured to the vertical rail of the equipment rack.) 5.
Installing the MSS Networked Storage System Mounting the Audio Interface Panel Position the audio interface panel on the rear of the rack unit within 91 centimeters (3 feet) of the VME card cage. Mounting the Audio Interface Panel The MSS 8000 server node’s 1 RU MSi PC comes with its own mounting hardware and instructions. n Avid recommends that you install a cable management system.Use the 1 RU space between the MSi and the VLANs for cable management.
Chapter 4 Preparation and Installation Rack Mounted MSi PC File System Controller (FSC) VLAN switch MSi PC (1 RU) POWER MSI POWER Install the Monitor Install the MSi PC’s flip-up monitor at eye level in the equipment rack.
Installing the MSS Networked Storage System To rack mount the flip-up monitor: 1. Attach the monitor platform to the rack at eye level. 2. Set the monitor on the platform and position the top strip as shown in the following figure. If the strip does not fit your monitor, or you prefer not to use it, you may discard the strip. Racking the FSCs and VLAN Switches The FSCs and VLAN Switches come with their own mounting hardware and instructions.
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Chapter 5 Connecting System Components This chapter describes the following system connections • Connecting storage arrays • Video connections • Audio connections • System and network connections • Connecting power Each MSS Networked Storage System ships with a storage system consisting of one or more Palladium Store 1000 arrays.
Chapter 5 Connecting System Components Palladium Storage 1000 Array (Rear View) Controller (Blue) Controller (Green) Status Status Port 2 Port 1 A Port 3 Port 2 Port 1 Switch Contoller Port 3 AC DC Port 4 Switch Contoller B Port 4 Power Supply 1 AC DC Power Supply 2 w Service Service Correct connections are essential to proper system operation and to maintain full redundancy. It is possible to make the wrong connections and obtain some degree of functionality but lose redundancy.
Connecting Video Video Connections Serial digital input (Ch. B) Serial digital input (Ch A) Encoder Serial digital output (Ch A) Analog output (Ch A) Dual Decoder Analog output (Ch. B) Serial digital output (Ch. B) Video Input Video input to the encoder must be in serial digital form, as specified by the IRU-R BT.6012 standard. Analog video must be converted into serial digital form to be input to the encoder. This can be accomplished with a third-party analog-to-digital converter module.
Chapter 5 Connecting System Components Video Output Video output from the decoder can be in both serial digital and analog format. Serial Digital Output Decoders provide a standard ITU-R BT.601.2 serial digital signal, as well as a composite analog output that is suitable for station monitoring. Audio is embedded with the video track and is also available in AES/EBU and analog via optional XLR or BNC audio output modules.
Connecting Audio Connecting Genlock (Black Burst) The Genlock connector on the decoder assemblies allows video output to be synchronized with a station reference signal, also known as black burst. Once the station reference signal is made available to the first decoder in the server, additional decoders are connected via loop-through ports. The last loop-through output should be terminated with a 75-ohm load. With the dual decoder board, termination is internal and automatic.
Chapter 5 Connecting System Components Audio Connections AES-EBU input Encoder Dual Decoder AES-EBU or Analog output The server node accepts audio input that complies with AES/EBU (digital) standards. The server‘s encoders receive AES/EBU audio signals through an HD-26 pin connector. Analog audio input may be made compatible with the AES/EBU standard with a third party analogto-digital solution. Audio connections vary from station to station. Your station may have digital audio, analog audio, or both.
Connecting Audio Audio Panel Audio interface panel frame BNC output XLR output CH 1/2 Unused CH 3/4 Unused BNC input XLR input Blank panel . The XLR input audio module is for digital audio input. It provides a 4-channel XLR interface with loopback capability to an encoder (digital audio).
Chapter 5 Connecting System Components BNC Input Audio Module This module is for digital audio input to the encoder. It provides a 4- or 6-channel BNC interface. Connect the audio module to the encoder’s Audio Input connector as shown in the following figure.
Connecting Audio XLR Output Panel Connected to Decoder Dual decoder Digital Audio CH1/CH2 Output CH3/CH4 Analog Audio Output CH2 CH1 Unused CH 1 analog audio output to broadcast (Left) Unused XLR output CH 2 analog audio output to broadcast (Right) BNC Output Audio Module This module is for analog or digital audio output from the decoder. It provides two pairs of BNC digital audio output and four channels of XLR analog audio output.
Chapter 5 Connecting System Components Connect the audio module to the decoder’s Audio Output connector. An example of this connection is shown in the following figure. BNC Output Panel Connected to Decoder Dual decoder Digital Audio Output CH1/CH2 CH3/CH4 Analog Audio Output CH2 CH1 Unused CH 1 analog audio output to broadcast (Left) Unused XLR output CH 2 analog audio output to broadcast (Right) BNC Output Audio Module This module is for analog or digital audio output from the decoder.
Connecting Audio Six-channel and 8-Channel Audio Module Some encoder and decoder boards and all dual decoder boards can support sixand eight-channel audio. Connections with the audio XLR input/output are made via a Y-cable. An example of this connection is shown in the following figure.
Chapter 5 Connecting System Components System Connections At this point, all of the hardware should be mounted in the equipment rack. This section describes connections among the components of a MSS Networked Storage System. n w Every cable and connector in the MSS Networked Storage System is marked, which facilitates installation, expansion, and troubleshooting. To achieve full redundancy, wire your system according to the following instructions.
System Connections Connection with FC Switches PORT 22 PORT 22 PORT 23 PORT 23 PORT 24 PORT 24 1 2 3 4 5 6 13 14 15 16 17 18 7 8 9 10 11 12 19 20 21 22 23 24 1 VLAN A 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22 23 24 VLAN B 7 8 9 PORT 1 PORT 1 PORT 18 PORT 18 PORT 20 PORT 19 FC A (Blue) FC B (Green) LAN PORT 8 PORT 8 LAN FCB (Green) FC A (Blue) CONTROLLER (Blue) CONTROLLER (Green) AC DC AC DC Palladium Store 1000 95
Chapter 5 Connecting System Components Connect the FSCs to VLAN Switches There are two FSCs and two VLAN switches in MSS Networked Storage System, regardless of its size or storage capacity. Current systems ship with two different FSC PCs depending on configuration. n If you have one of the older models (SuperMicro or the IBM 335), see Appendix D. FSC 40 The following figure represents the FSC 40 and VLAN switches as installed in an equipment rack in their recommended positions.
System Connections The FSC A end goes to LAN 1 on FSC A. The FSC B end goes to LAN 1 on FSC B. 3. Connect cable 2 (CBL 2). The FSC A end goes to LAN 2 on FSC A. The VLAN B end goes to PORT 24 on VLAN B. 4. Connect cable 3 (CBL 3). The FSC A end goes to LAN 3 on FSC A. The VLAN A end goes to PORT 23 on VLAN A. 5. Connect cable 4 (CBL 4). The FSC B end goes to LAN 2 on FSC B. The VLAN A end goes to PORT 24 on VLAN A. 6. Connect cable 5 (CBL 5). The FSC B end goes to LAN 3 on FSC B.
Chapter 5 Connecting System Components FSC 100 to VLAN Connections LAN 2 LAN 3 FSC A LAN 1 hp procurve switch 2524 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 4 5 1 6 13 14 15 16 17 18 Link 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22 23 24 Mode J4813A Mode VLAN A 7 8 9 Port 22 Port 24 Port 23 LAN 2 LAN 3 FSC B LAN 1 hp procurve switch 2524 J4813A 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 4 5 1 6 13 14 15 16 17 18 Link 2 3 4 5 6
System Connections The FSC B end goes to LAN 2 on FSC B. The VLAN A end goes to PORT 24 on VLAN A. 6. Connect cable 5 (CBL 5). The FSC B end goes to LAN 3 on FSC B. The VLAN B end goes to PORT 23 on VLAN B. 7. Connect cable 10 (CBL 10). The VLAN A end goes to PORT 22 on VLAN A. The VLAN B end goes to PORT 22 on VLAN B. Connect the MSi PC to the VLAN Switches There are always two VLAN switches but there may be one or two MSi PCs on your MSS Networked Storage System.
Chapter 5 Connecting System Components 3. Connect cable 7 (CBL 7). The MSI 1 end goes to LAN 2 on MSI 1. The VLAN A end goes to PORT 19 on VLAN A. Connect the ConnectPlus 1000 Gateway PC to the VLAN Switches While the ConnectPlus 1000 Gateway PC is optional, virtually all Networked Storage Systems will have at least one Gateway PC installed. Detailed connection and configuration information are provided in the ConnectPlus 1000 Networked Storage Installation and Operations Guide.
System Connections KVM Switch Connections On the back of the KVM switch there are four sets of connectors as shown in the following figure. These connect to the keyboard, monitor (VGA), and mouse ports on the two File System Controllers and the MSi PC as shown below. Cables are supplied to connect the ports on the FSCs and MSi PC to the KVM switch.
Chapter 5 Connecting System Components FSC 100 Keyboard, Video and Mouse Connections VGA port n Mouse/keyboard port The IBM 335 PC comes with an optional C2T Output Cable adapter. One end connects from the C2T Out connector on the Back Panel. The cable provides breakout for VGA, and PS-2 Mouse and Keyboard connections. Connect the MSi PC to the third set of connectors. The left set can be used for the Gateway PC.
System Connections When you have FSC A selected, you will see that component on your VGA monitor and can control it with the keyboard and mouse. Up-Conversion Connection For more information regarding the pin-outs on the serial Y-cable to the automation see “Serial Y-Cable to Automation Remote Control and Converter” on page 311. The following figure illustrates the connections for an up-conversion (SD to HD conversion).
Chapter 5 Connecting System Components Down-Conversion Connection The following figure illustrates the connections for an down-conversion (HD to SD conversion).
System Connections Other MSi PC Connections The non-network-related connections on the MSi PC are industry standard. Make the following connections: 1. Connect your analog phone line to the modem connector indicated (right). 2. To access a server node while the VLAN is down (and for no other purpose), connect the RS-232 cable from the MSi PC to the corresponding connector on the server node.
Chapter 5 Connecting System Components VLAN to Server Node Connections Port 1 hp p rocu r ve switch 2524 J4813A 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 4 5 1 6 13 14 15 16 17 18 Link 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22 23 24 Mode Mode VLAN A 7 8 9 Port 1 hp p rocu r ve switch 2524 J4813A 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 4 5 1 6 13 14 15 16 17 18 Link 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22 23
System Connections There may be from one-to-sixteen server nodes on your MSS Networked Storage System. Two Fibre Channel switches are require for connection to the array(s). The following figure represents your server node and Fibre Channel switches as installed in their recommended positions. Note the location of the LAN and port connections involved in connecting these three components, and make sure all SFP modules are firmly seated in the fibre channel ports.
Chapter 5 Connecting System Components The FC end goes to PORT 1 on FC B (Gadzoox switch). n For Brocade Silkworm FC switches, use only ports 0-3 on the 3250 or ports 0-7 on the 3850 for connections to an MSS. Fibre Channel switches always come in a redundant pair. The following figure represents your Fibre Channel switches and one storage array as installed in their recommended positions. Note the location of the port and array connections involved in connecting these three components.
System Connections The FC B end goes to PORT 16 on FC B (Gadzoox switch). The ARRAY 1 end goes to RAID B1 on ARRAY 1 (Controller Green, Port 4 on PS-1000). n For Brocade Silkworm FC switches, use only ports 4-7 on the 3250 or ports 8-15 on the 3850 for connections to storage arrays. The Gateway PC connects to the Fibre Channel Switches after all MSS 8000 server node connections have been made. Since the Gateway PC is not a mission-critical device, redundant connections are not provided.
Chapter 5 Connecting System Components Connecting Power This section shows how to connect power to the MediaStream Networked Storage System components. The MediaStream Networked Storage System is designed for full redundancy of all components and functions, however, no system can function without a continuous supply of clean power. Thus much of the advantage of system redundancy is lost unless there are two separate circuits feeding the MediaStream Networked Storage System.
System Connections AC Line Voltage Requirements (Continued) Maximum Power 120V Maximum Power 240V Power in Watts MSi PC 5.0A 3.0A – 8000 server node 10.0A 5.0A 595W Fibre Channel switch, 8 port 1.5A .75A 100W Fibre Channel switch, 32 port 3.0A 1.5A 200W Palladium Store 1000 3.0A 1.5A 250W Gateway 3.5A 1.75A – The line voltage (AC) at the wall power outlet is a function of the local power utility company and the building power distribution network.
Chapter 5 Connecting System Components Power Line Transients Heavy electrical loads from nearby machinery or equipment (such as elevators or electric welders) can cause intermittent system errors even if that equipment is on a separate circuit breaker. When faced with these conditions, you should provide a separate, completely independent power panel with an isolated ground and circuit breaker coming directly from the main building power source or secondary power source.
Chapter 6 MediaStream Interface (MSi) This chapter introduces the MediaStream Interface (MSi), a graphical-user interface application that resides on a computer running Windows 2000. Avid MediaStream Support uses the MSi to troubleshoot the MSS Networked Storage System and to install new software and perform other maintenance activities. Although the MSi application is capable of playing and recording video files (also called clips), it is intended as a support and diagnostic tool.
Chapter 6 MediaStream Interface (MSi) MSi Control Panel The MSi provides control for individual Networked Storage System server nodes. A server cluster can have two or more server nodes. Each node provides up to 16 input or output channels and full access to all content stored on the array(s). To access a given server node for control, you must use the MSi Control Panel. To launch the MSi Control Panel, select MSiControlPanelApplet from the Start menu. The MSi Control Panel is displayed.
MSi Control Panel Adding a New Group The MSi Control Panel provides access to all server nodes in a cluster. These nodes can be subdivided into cluster Groups, such as ingest and playout server nodes. To create a new cluster group, 1. Go to File > New Group or press Ctrl+N. The New Group dialog appears as shown in the following figure. 2. Type in the name of the group and click OK.
Chapter 6 MediaStream Interface (MSi) 2. Obtain the following information for the node and enter it in the New Server dialog box n • Icon Name — The name of the server node icon that appears in the Control Panel should be the same as your Host Name. The Host Name will start with mss followed by two digits corresponding to cluster number and two digits corresponding to server node number. The example above is mss1002 for node 2 of cluster 10 • Host Name — Enter the server node’s Host Name.
Starting the MSi Application System Status Window Main Menu Toolbar Name of active window MSS 8000 icon Window selection buttons PS 1000 icon System status button Msi PC and Server Node Communication The MSi PC communicates to the Networked Storage System through redundant VLAN Ethernet connections. The MSS 8000 Lantronix module connects to an internal Ethernet LAN hub providing connections to the System Controller board’s LAN port and RS-232 Console Port for server administration.
Chapter 6 MediaStream Interface (MSi) MediaStream MSi Configuration Dialog Box Global Configuration Global configuration sets up the communication link between the MSi, the server node and both FSCs. • MSS Hostname is the as specified in the hosts file of the MSS 8000 server node. If this field is not filled in properly, the MSi cannot properly communicate with the server node.
Starting the MSi Application Cluster Addressing Initial Cluster Addresses Cluster 1 10.64.1 Cluster 17 10.81.1 Cluster 33 10.64.65 Cluster 2 10.65.1 Cluster 18 10.82.1 Cluster 34 10.65.65 Cluster 3 10.66.1 Cluster 19 10.83.1 Cluster 35 10.66.65 Cluster 4 10.67.1 Cluster 20 10.84.1 Cluster 36 10.67.65 Cluster 5 10.68.1 Cluster 21 10.85.1 Cluster 37 10.68.65 Cluster 6 10.69.1 Cluster 22 10.86.1 Cluster 38 10.69.65 Cluster 7 10.70.1 Cluster 23 10.87.1 Cluster 39 10.70.
Chapter 6 MediaStream Interface (MSi) Console The Console section is not normally used with the Networked Storage System. Leave this set to None. Console Configuration Play Window The Play window pane contains the tools to configure decoder channels. When a channel is assigned, a decoder Play button for that channel is added as a Play button in the MSi window. Play Window Configuration Area To configure decoder channels: 1. Select Play 1 as the Name. 2. Select 1 as the Decoder Port. 3.
Starting the MSi Application Decoder Configuration Dialog Box 4. Set the following parameters: - Video Standard: Select NTSC or PAL. - Drop Frame: Select whether to enable or disable the drop frame time code. - Genlock: Select Genlock. - Display Mode (HD decoder board only): Sets up conversion display when converting Standard Definition (SD) signals to High Definition (HD) signals. - Blanking Setup: Leave unselected except for Japanese NTSC.
Chapter 6 MediaStream Interface (MSi) Record Window The Record Window pane allows you to configure the encoders installed in the server. Adjust settings in this pane to gain access from the MSi to each encoder and to specify encoder configurations. To configure Record channels: 1. In the Record window panel, select Rec1 as the Name. 2. Select -1 as the Encoder Port. 3. To provide a preview channel to view record results, select 1 as the Decoder Port.
Starting the MSi Application 5. Set the following parameters: • n Video Standard: NTSC or PAL. This video standard must match the decoder standard. Although MSi supports multiple video standards selections, all Play and Record windows must be set to the same video standard (either PAL or NTSC). Mixed mode is not allowed and if used, the MSi returns an error message. Support of multiple video standards needs to be set on the server. • Drop Frame: Choose the time code parameter, Enable or Disable.
Chapter 6 MediaStream Interface (MSi) 1. Select Menu > Configure. The configuration dialog appears. 2. In the Record window panel, select Rec where x is the record channel with the MPEG input channel. 3. Select - where x is the Encoder Port to assign. 4. Click the setup button for that channel. The MPEG Input dialog appears. n The system automatically detects the MPEG Input configuration and displays the right dialog. Encoder Configuration MPEG In 5. Choose the desired program stream.
Starting the MSi Application n If audio format is Musicam, you must the correct format (either Musicam 256 or Musicam 384). The system is incapable of distinguishing which format is encoded. If you are unsure which Musicam format is used, consult with the program originator. 7. Click OK. Recording To record video, click the Rec1 button on the right side of the MSi window. A Record window similar to the one shown in the following figure displays. There is a button for each encoder installed in the server.
Chapter 6 MediaStream Interface (MSi) Play Port Status If the Record window is configured to play video (or preview it), then a second Port Status indicator should display at the top left of the Record window. This port status reflects the condition of the decoder Play port. The status should read Idle, assuming that the Play port is not already in use by a Play window or by automation. Recording Video Files Follow these steps to record video files (see the following figure): 1.
Starting the MSi Application To preview the clip: 1. Select the clip (if there is more than one, otherwise go to Step 2). 2. Click the Cue button in the toolbar to cue the clip for playing. 3. Click the Play button to play the clip. Previewing a Clip with MSi Window n You can click Play without clicking Cue. The clip will cue automatically and then begin to play. Playing Clips The Play window is similar to the Record window, but shows only the Play port’s status.
Chapter 6 MediaStream Interface (MSi) MSi Play Window To play video files: 1. Click the Play1 button to open the Play window. n Play and Record buttons are located in the button column at the right side of the MSi window. 2. Click the Insert button in the toolbar to open the File ID Insert dialog box File Insert Window for Playing Files 3. Enter the File ID in the text field if you know it, or select one or more files from the list.
Starting the MSi Application n To select multiple files, you can click and drag (that is, select the first file and hold down the mouse button while selecting additional files). You can also use the standard Windows multiple selection features: Press the Shift key while selecting to select contiguous files in the list, or press the Ctrl key while selecting separate files. 4. Click OK to accept the selection. The file name(s) should now display in the Play window. 5. Click the Cue button in the toolbar. 6.
Chapter 6 MediaStream Interface (MSi) MSi Trimming Window To apply the Trimming features to a clip: 1. Select a clip from the list in the Play window. 2. Click the Trim button in the MSi toolbar. 3. Click the Play button in the top half of the Trimming window to play the file normally. n The amount of time that the clip has played is shown in the Duration field (lower right of Trimming window).
Starting the MSi Application The Mark In and Mark Out buttons add reference points to the clip, which are saved with the file in the playlist. If you delete the playlist or clear your Play window, the settings are lost. To edit a clip: - Click Mark In to mark a start point for an edit. - Click Mark Out to mark a finish point for an edit. - Click OK to save your edits. - Click Play in the Play window to play the edited clip.
Chapter 6 MediaStream Interface (MSi) MSi Disk Management Window 132
System Status Window System Status Window The System Status window allows you to monitor the status of the MSS 8000 and the Palladium Store 1000. Click the System Status button in the MSi button column to open this window. MSi System Status Window To monitor components of either the server or Palladium Store 1000, select its icon from the left side of window. Icons for each subcomponent that you can monitor display in the window.
Chapter 6 MediaStream Interface (MSi) MSi System Status Dialog Boxes Array Disks Power supplies Fans Chassis 134
System Status Window The following items are monitored: • Power supplies for both the server and the array(s). If a supply fails, this button turns red. • Fans (redundant) for both server/storage array. If a fan module fails, its button changes from green to red. • Enclosure Information. (8000 chassis) Double-click the gray area of the Chassis icon in the window to display information about the enclosure. The temperature sensor turns to orange if a component begins to overheat. • Disks.
Chapter 6 MediaStream Interface (MSi) System Administration Many tasks can be performed directly through the MSi. However, some configuration and maintenance must be performed through a command line interface. This is especially important when starting up and shutting down server nodes for maintenance. To perform these tasks, you need to communicate directly with the server node through the MSi PCs Telnet application. You will use also use Telnet to monitor and maintain the System’s two FSCs.
System Administration Opening Additional Telnet Sessions The Console Port can only support one telnet session at a time. It is sometimes necessary to open more than one telnet session for some maintenance functions. If you need to open another telnet session on a server node, click Start > Run and enter: telnet A new telnet session opens (see the following figure). Enter root at the user name prompt and press Enter at the password prompt.
Chapter 6 MediaStream Interface (MSi) Server Shutdown To safely shut down a server node: 1. Open a telnet session to the Console Port 2. If you have not done so already, login as root (password is .root). 3. Type stopams –H and press Enter 4. Wait for the words: Halting (in tight loop) – OK to Hit Reset button 5. Turn off the two power switches on the back of the machine. Server Startup To start a server node up after shutdown: 1. Power up the server node. Wait for a few seconds. 2.
System Administration Telnet to File System Controller Communication with and administration of the FSCs occurs from the MSi PC via Telnet. The FSCs operate on a Windows 2000 operating system. To open a telnet session on an FSC: 1. Click Start > Run. 2. When the Run window opens, enter telnet fscxx0y where is the cluster number and is the FSC 01 for primary and 02 for secondary, e.g., fsc0101 for primary FSC in cluster 1. 3. A telnet session opens. Opening a Telnet Session 4.
Chapter 6 MediaStream Interface (MSi) Powering Up a MSS Networked Storage System In a normal operating environment, the MSS Networked Storage System remains powered up. Individual components may be powered down for servicing without interruption to system operations. Should the entire system need to be shut down for more extensive maintenance, the power on (and off) sequencing of components is important.
Powering Up a MSS Networked Storage System FSC Status Fri 08/10/2001 8:39:02.11 Local Host FSC0101.pcle.com 127.0.0.1 Remote Host fsc0102-22 10.64.22.2 APPLICATIONS Database SanService Watchdog running running running running running running DATABASE TCP Port Role Connection Remote DB Operations Date Time Size 1315 PRIMARY CONNECTED tcp 10.64.22.2 1325 1584610 08/10/2001 08:33a 18,055,168 1325 SECONDARY CONNECTED tcp 10.64.22.
Chapter 6 MediaStream Interface (MSi) Controlled System Shudown Use the following procedure to shut down the entire system from the MSi PC. 1. Telnet to each server node. 2. Type the command stopams –H to stop the server nodes. Wait for the LynxOS is down message to display before turning off the power on each server node. 3. Telnet to each FSC and enter the command fsc_stop for each. Follow the on-screen instructions. n You should stop the FSC 2 first and FSC 1 next.
Chapter 7 Introduction to System Administration This chapter explores some concepts and tools you will need to use when you are administering the MSS Networked Storage System. Many administration tasks are performed in several different command-line interfaces. The MSS 8000 server nodes operate in an LynxOS environment that is very similar to UNIX. The FSCs are administered through telnet sessions using a command-line interface.
Chapter 7 Introduction to System Administration UNIX Commands UNIX commands are abbreviations of actions; for example: • ls lists the contents of a directory. • rm removes a file. • cd changes your directory path in the file hierarchy. n UNIX is case sensitive. Your entries on a command line must be exact, including case and punctuation. Command Syntax UNIX command syntax consists of the commands (similar to verbs) and arguments (similar to direct objects) that modify commands.
UNIX Commands Basic UNIX Commands UNIX Command Action cd Change directory pwd – “Where am I?” Returns current working directory location ls List files mkdir Make directory rmdir Remove directory cp Copy files mv Move files; use to move or rename files rm Remove file; a dangerous command because there is no undo more Read the contents of a file Change Directories Use the cd command to move between directories.
Chapter 7 Introduction to System Administration Examples of ls command syntax: • ls -l provides a detailed list of the contents of the selected directory. • ls -l *hosts* provides a detailed list of all files in the directory that contain hosts. Make a Directory The mkdir command allows you to create a new directory in which to store files. The syntax is mkdir
Remove a Directory The rmdir command allows you to remove a directory.UNIX Commands • mv bvsrc.bk /etc moves the file bvsrc.bk to the /etc directory • mv bvsrc.bk bvsrc.new renames the file bvsrc.bk to bvsrc.new. The file named bvsrc.bk no longer exists. You can move multiple files to a new directory. Remove Files The rm command allows you to remove files. A removed file is permanently deleted and cannot be restored. The syntax is rm For example: rm bvsrc.bak removes the file bvsrc.bak.
Chapter 7 Introduction to System Administration Command Mode vs. Text Entry Mode When you edit with vi, you work in one of two modes—command or text entry. To toggle between modes, press the Esc key. In command mode, you press a key such as i, which is the command to insert text after the cursor. To insert text, press Esc to enter text entry mode. Then type the characters you want to insert.
Introduction to FSC Administration Quick Reference (Continued) Function Key Action Replacing r Replace 1 character R Replace until you press Esc cw Change word u Undo last change to file U Undo current line if changed o Open new line below cursor O open new line above cursor / Search for specified pattern n Press n to look for next instance :wq! Save and quit (write and quit) :q! Quit without saving Undo Open new line Searching Quitting Introduction to FSC
Chapter 7 Introduction to System Administration INFO INFO INFO INFO Check for old Database process Check for old SanService process Check for old Watchdog process Starting Elogger INFO INFO INFO INFO INFO INFO INFO INFO SUCCESS INFO INFO INFO INFO INFO SUCCESS INFO SUCCESS INFO SUCCESS INFO [C:/fsc] Database EXE present Elogger EXE present SanService EXE present Watchdog EXE present All EXEs present Database file present Start Database Check Database Database running Number of DiskProxies defined in fsc
Introduction to FSC Administration If you are unsure of the state of the system, press n and then press Enter. The script will exit without affecting current operation. Run fsc_status (see below) to determine the status of both FSCs before proceeding. If you are sure you are able to shut down the FSC, press y and then press Enter. The script will stop currently running applications and execute the start script normally.
Chapter 7 Introduction to System Administration FSC Status Tue 10/02/2001 15:07:21.76 Local Host FSC1001.pcle.com 127.0.0.1 Remote Host fsc1002-22 10.73.22.2 APPLICATIONS Database SanService Watchdog running running running running running running DATABASE TCP Port Role Connection Remote DB Operations Date Time Size 1315 PRIMARY CONNECTED tcp 10.73.22.2 1325 3271 10/02/2001 02:52p 39,354,368 1325 SECONDARY CONNECTED tcp 10.73.22.
Introduction to FSC Administration FSC Status Report Details Hostname Local Host is the FSC to which you made the telnet connection. Remote Host is the other FSC. If you had connected to fsc0102 and run this command, fsc0102 would be listed as the Local Host. IP Address The network address of each FSC is an IP address. These addresses are set at the factory. Do not attempt to change them. Applications Status of the three operating applications Database, SanService and Watchdog are checked.
Chapter 7 Introduction to System Administration SanService SanService handles network management. Both FSCs should show “Ready”. If you see “Not Ready”, “No Response”, or “Connection Broken”, make a note for diagnostic purposes and refer to “Troubleshooting Database Problems” on page 327 for possible corrective action. Watchdog Watchdog monitors the FSC operation. Both FSCs should show OK. If you see an Error, make a note for diagnostic purposes.
Introduction to Server Node Configuration INFO INFO INFO INFO INFO WARNING! You are about to stop the FSC. Use 'fsc_status' to ensure that the other FSC is running properl Having no running FSC will take you off air! Are you sure to continue (y/n)? INFO Stop Server Press y, then press Enter. The following output indicates that the application has stopped: INFO INFO INFO INFO INFO INFO INFO INFO Stop SanService Checking remote database status, this may take few seconds..
Chapter 7 Introduction to System Administration Configuration Checks Configuration files are pre-set at factory. Check these files if you have trouble starting the server node on bootup, or after you have changed configuration settings or performed upgrades or installed software that may have changed initial configuration. Startup Server Node 1. Turn on the server node. 2. On the MSi PC, open a telnet session. Go to Start > Run. 3. Enter telnet con0101 (for Cluster 1). The Telnet window opens. 4.
Introduction to Server Node Configuration Server Node Hosts File # $Header: /warp7/san/cfg_files/hosts01 1.4 2001/08/09 20:45:25 dlow Exp $ # Cluster number # Cluster 1 # # MSS Nodes (Cluster 1) #-------------------------------------------------------------# Lan Addr HostName Aliases #Comments #-------------------------------------------------------------10.64.1.3 mss0101 #Cluster01 10.64.2.3 mss0102 #Cluster01 10.64.3.3 mss0103 #Cluster01 Server node 10.64.4.3 mss0104 #Cluster01 hostnames 10.64.5.3 10.
Chapter 7 Introduction to System Administration [root@1002 /etc] more sitefiles.cfg ENABLE_NFS:true SAMBA_SERVER:false NUMLOGS:250 NTP_SERVER:fsc1001-2 HOSTNAME:mss1002 NETMASK:255.255.255.0 DEFROUTE:10.73.2.32 If these values are not present, call Avid MediaStream Support. n DEFROUTE will change depending on the server node and cluster ID in question. HOSTNAME is the name of the server represented. The NUMLOGS setting may or may not be present and may vary.
Introduction to Server Node Configuration FILEID: Configured Encoders. Configured Decoders.
Chapter 7 Introduction to System Administration n In the complete bvsrc file there are listings for all possible encoders and decoders (16 entries each for encoders and decoders). This file has been abridged to fit on the page. Check for the following entries (see the previous figure). n • Model: HP:37N85A000. • BVSCPU: First entry should read mssxxyy – where equals Cluster Number and equals Server Node Number for the local file.
Introduction to Server Node Configuration To run edit_bvsrc: 1. If you have not already done so, change directories to /bvs. The command prompt for this directory is [root@0101 /bvs]. 2. At the prompt, type edit_bvsrc to start the bvsrc file-edit program. - - - F A C T O R Y B V S R C F I L E E D I T - - You will now interactively edit the Broadcast Video Server Runtime Configuration file (/bvs/bvsrc). This file is used to describe the VME cardcage and video server to the System Controller.
Chapter 7 Introduction to System Administration ================================================================== CONFIGURATION FILE GENERATION METHODS Do you want to manually enter the system configuration information such as the number of Encoders and the number of Decoders, or enable automatic detection of the system configuration? You still have a chance to override any of the values before the configuration file is generated. 1. Enable automatic detection 2. Manually enter the values q.
Introduction to Server Node Configuration ========================================================================= S8000 LOCAL HOSTNAME SELECTION Enter the hostname for this server. The hostname must be of the form mss{CC}{NN}. {CC} is the two-digit Cluster number which may range between 1 and 99 inclusive. {NN} is the two-digit node number, which may range between zero and 16 inclusive. A leading zero is required for {CC} or {NN} if the respective numeric is less than ten.
Chapter 7 Introduction to System Administration ==================================================== SYSTEM CONFIGURATION SETTINGS Model number ............... Host name .................. Num Enc/Dec/Analog Bds ..... System Type In/Out ......... Shared Video File System ... Shared FSC1 Hostname ....... Shared FSC2 Hostname ....... Choices: a. m.
Introduction to Server Node Configuration LAN Comport Init... [0] [1] [2] [3] [4] [10] [11] [12] [13] [20] [21] [22] [23] [30] [31] [32] [33] [40] [41] Initialization Complete. "HP:37N85A000 running" [root@0101 /bvs] [5] [6] [7] [8] [9] [14] [15] [16] [17] [18] [19] [24] [25] [26] [27] [28] [29] [34] [35] [36] [37] [38] [39] 1. At the prompt, type sitefiles2file. root@02 /bvs] sitefiles2file This sitefiles save operation would overwrite the file /tmp/sfiles.cpio.
Chapter 7 Introduction to System Administration Site File Protection Backup 4. From the MSi menu, select Setup > Sitefiles > Save Sitefiles from Server to Console PC. In the resulting dialog box, enter the location to which you want to save the sitefiles. This command copies the .cpio file to the MSi PC and renames it .cpio; for example, mss0101.cpio. Saving Sitefiles to CD Disc To save a copy of these site files on a rewritable CD disc: 1.
Chapter 8 Palladium Store 1000 Administration This chapter covers the following topics related to Palladium Store 1000 administration: • Array controller functions • Communicating with the storage array • Monitoring the storage array with the MSi • Disk dialog • Array dialog • Rebuilding disks • SNMP configuration • Using the array_services utility Palladium Store 1000 Storage System Each MSS Networked Storage System has one or more Palladium Store 1000 storage arrays.
Chapter 8 Palladium Store 1000 Administration PS 1000 Array - Front Bezel PS 1000 Array - Front Bezel Removed Bridge controllers A and B A drives 1 - 5 B drives 1 - 5 A1 A2 A3 A4 A5 C C B1 B2 B3 B4 B5 A1 A2 A3 A4 A5 C C B1 B2 B3 B4 B5 You can communicate with the storage array(s) via the MSi’s System Status window or the array_services utility. Use the MSi’s System Status window for normal monitoring.
Using MSi to Monitor the Storage Arrays System Status Window The left panel of the window displays icons of the enclosures being monitored. A system with multiple arrays will have a separate indicator for each array. Click an enclosure icon to display the enclosure in the system status window. Icons that function as buttons represent the power supplies, disks, array controllers, fans, and system enclosure. Clicking any one of these buttons displays the status for that item.
Chapter 8 Palladium Store 1000 Administration Disk Array Dialog • Information The Information pane lists the name of the array, the user-defined location, FC address (in hexadecimal), status of the array, disk capacity, average transfer rate, and the hardware and firmware revision number. • Error Threshold Total Error Threshold determines when the array LED changes to orange (indicating a warning, which is an intermediate error). The default setting is 0, which means no reporting occurs.
Using MSi to Monitor the Storage Arrays Disk Dialog Box There are ten labeled disk buttons representing each of the ten disks in the array. Clicking a button opens the Disk Dialog box for that disk. Sample Disk Dialog There are five panes in this dialog box: • Information • This section lists the following: Disk number, Vendor, Capacity, and Status. Status can be Ready, Rebuild or Failed. • Errors The Errors section displays four types of errors.
Chapter 8 Palladium Store 1000 Administration • Command Do not attempt to disable a drive before changing disks. To replace a malfunctioning disk, simply remove it and replace it with a replacement disk. A new disk inserted in its place automatically begins to rebuild, which can take several hours. Make sure the Array is running in an uninterrupted manner to accomplish this task. n If two or more disks in an array fail, the entire array stops functioning and all data on the array will be lost.
SNMP Configuration SNMP Configuration Simple Network Management Protocol (SNMP) enables the monitoring of fans, power supplies, chassis, disks, the Controller, and the Video File System. Monitoring relies on two processes: polling, in which SNMP periodically reports its status to the MSi PC or other monitoring computer (default polling is every two minutes), and trap notification, in which SNMP sends an alarm within 50 seconds of a failure. To enable SNMP monitoring, a program called snmp_config is run.
Chapter 8 Palladium Store 1000 Administration SYSTEM LOCATION At the prompt, enter a single line description of the location for this MediaStream Server. This description will be returned in response to an SNMP get request for the variable sysLocation.0 Note, a server may be composed of multiple enclosures each with a different location. You will be prompted for enclosure locations at a later time.
SNMP Configuration TRAP NOTIFICATION At the prompt, enter the IP address, in dotted decimal format, for each manager station configured to receive SNMP Trap Notifications. Typically, this would be the IP address of the PC running your MSI application. Enter as many addresses as you like, but only one per prompt. If a default IP address is offered, you may press the [Enter] key to accept this address, or type a new address. Type "s" and [Enter] to skip to the next segment. Type an IP address (def=10.64.1.
Chapter 8 Palladium Store 1000 Administration # Entry type: sysDescr # Entry format: octetString sysDescr "MediaStream Server" # Entry type: sysObjectID # Entry format: OID sysObjectID enterprises.11.2.34.
SNMP Configuration 7. The server reports the data you entered and the hardware data detected by SNMP. Several screens of data are displayed. Press the Space bar to advance to the next screen of data. ========================================================================= WRITE FINAL VERSION If you would like to accept the new Master Agent configuration file, select [Enter] at the prompt, and the temporary file /tmp/snmpd.tmp will replace the existing file /etc/srconf/agt/snmpd.cnf.
Chapter 8 Palladium Store 1000 Administration 11. Press Enter to begin configuration of the Disk Subagent. ========================================================================= DISK SUBAGENT CONFIGURATION You will now be asked several questions which will be used to set up the Disk Subagent's configuration file /bvs/cfg_files/hpMsvs.cnf.
SNMP Configuration ======================================================================= ENCLOSURE #1 CONSISTS OF THE FOLLOWING: PRODUCT_ID: "MediaStream Server -- Series 900 -- SAN Configuration" Component: 37N85A000 Redundant Fan Configuration RDLocationStatus M1Bottom-RightOK R1Bottom-LeftOK Redundant Power Supply Configuration RDLocationStatus R2Top-LeftOK R1Bottom-LeftOK M2Top-RightOK M1Bottom-RightOK Press [Enter] to accept and continue, or "q" to quit: 14.
Chapter 8 Palladium Store 1000 Administration 16. The location of the array chassis and Controllers is displayed. Review this and press Enter. n If you have more than one configured array chassis, information is displayed for each. LOCATION OF ENCLOSURE #2 At the prompt, enter a single line description of the location for this enclosure. This description will be returned in response to an SNMP get request for the variable hpMsvsBoxLocation.
SNMP Configuration FILEID:HPMSVSCNFFILE# MediaStream Server REV:3.0# config. file format # rev. num. # The objects managed by the hpMsvsagt subagent, are defined in the # hpMsvs.my, hpMsvsBox.my, hpMsvsDa.my, hpMsvsPs.my, and hpMsvsFan.my # MIB files. They are located under the private.enterprises subtree as # shown below: # # iso(1).org(3).dod(6).internet(1) # | # private(4) # | # enterprises(1) # | # hp(11) # | # nm(2) # | # hpMediaStream(34) # | # ._______________________________________________.
Chapter 8 Palladium Store 1000 Administration # This MIB defines several tables within tables. The following configuration file specifies the values of several of the leaf-nodes or table variables managed by the subagent hpMsvsagt.
Array Services Utility WRITE FINAL VERSION If you would like to accept the new Disk Subagent configuration file, select [Enter] at the prompt, and the temporary file /tmp/hpMsvs.tmp will replace the existing file /bvs/cfg_files/hpMsvs.cnf. NOTE: The current contents of /bvs/cfg_files/hpMsvs.cnf will be lost. If you choose to skip this step, both /tmp/hpMsvs.tmp, and /bvs/cfg_files/hpMsvs.cnf will remain unchanged. Press [Enter] to replace file, or "s" & [Enter] to skip: 19.
Chapter 8 Palladium Store 1000 Administration [root@0101 /bvs] array_services array02 DEVICE STATUS: Chassis Type: Palladium 1000 conroller..
Array Services Utility [root@0101 /bvs] array_services -h array_services [option -- only one per call] device Options for Ciprico and Palladium 1000: device May be of the form "array01, array02..." or "/dev/fcdss0101, /dev/fcdss0102..." [no options] Prints array and disk status, board temperatures, and % completion for formats and rebuilds [-l page] Prints log page in human readable form.
Chapter 8 Palladium Store 1000 Administration Disk Errors and Drive Failures array_services -l 4 array where n is the number of the array in question. [root@1102 /users.ws/atenold/san.
Array Services Utility BankA Drive3 State: Online Message: No message to report Number of read dropout errors: Number of bank dropouts: Number of read timeout errors: Number of write timeout errors: BankA Drive4 State: Online Message: No message to report Number of read dropout errors: Number of bank dropouts: Number of read timeout errors: Number of write timeout errors: BankA Drive5 State: Online Message: No message to report Number of read dropout errors: Number of bank dropouts: Number of read timeout
Chapter 8 Palladium Store 1000 Administration Array Capacity array_services -l 1 array where is the number of a given array.
Array Services Utility Drive Information (cap, status, manufacture/f/w rev) array_services -l 4 array where is the number of a given array (see “Disk Errors and Drive Failures” on page 186). array_services -l 9 array where is the number of a given array. As with the previous command, this page displays information for all drives in the array. For display purposes, only the first two drives are shown.
Chapter 8 Palladium Store 1000 Administration Configuration scsi_set_mode array –s where n is the number of a given array. Displays current configuration. w Do not run this command without the direction of Avid MediaStream Support. It may impact on-air operation. scsi_set_mode array02 -s Device 'array02' converted to device name '/dev/fcdss0102'.
Array Services Utility Device 'array02' converted You have chosen to set the You have chosen to set the You have chosen to set the You have chosen to set the Are you sure(y or n)?y to device name '/dev/fcdss0102'.
Chapter 8 Palladium Store 1000 Administration 192
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) This chapter describes how to replace hot-swappable components in the MediaStream products. As with any replacement procedure, it is important to understand exactly what each procedure involves and adhere to all precautions and warnings for each specific procedure. w All hardware components and boards are static sensitive. Anti-static precautions must be used when handling these devices.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Palladium Store 1000 • Controller • Disk drive • Power supply File System Controller • Disk drive • Power supply MediaStream Server This section covers the replacement of MSS 8000 components. With the exception of the fan tray and power supply modules, all boards and components must be removed after the server has been shut down and turned off. Be sure to observe safe practices to avoid injury or damage to equipment.
MediaStream Server MS Server Front Plate (with bezel removed) Retaining screws Retaining screws 4. Loosen the four retaining screws of the front cover plate and remove cover. Boot Disk Retaining screws 5. Loosen the two retaining screws holding the boot disk tray in the unit.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 6. Carefully slide the boot disk tray out. 7. Remove SCSI cable and unscrew drive from tray. 8. Replace with new drive reversing instructions above for installation. Boot Drive Removal 9. Connect the Serial cable to the Server Node and the MSI PC. See Connect RS-232 Cable to Server Node and MSi PC on page 233. 10.
MediaStream Server If the value is incorrect, enter the correct value i.e. set ipaddr 10.xx.y.3 • Enter set gateway The Gateway is the IP address for the external router connection. This command returns the following: PMON> gateway = 10.xx.y.32 (where xx equals cluster ID and y equals server ID). If the value is incorrect, enter the correct value. • Enter set netmask The netmask for MSS Networked storage systems should always be set as follows: PMON> netmask = 255.255.255.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 18. When prompted with the following, enter y: Is it ok to reboot the OS off the new disk kernel? (y/n; def=y): The system completes a reboot off the disk drive. 19. When the system has completed reboot press ESC at the following prompt: Waiting - Press - Press { 0:40} 00:40 to start the MSS storage controller: to start the MSS Server immediately. ESCAPE to end the timeout and bypass the MSS server startup.
MediaStream Server TFTP Startup If both the boot disk and the system controller must be replaced, the system controller must be booted off a RAM kernel located on a TFTP server (on the MSI PC). The TFTP startup application expects the MSI PC and the server node to be part of the same cluster. 1. On the MSI, start the Avid MediaStream SupportTFTP application by double clicking the TFTP Server icon (on the MSi desktop).
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 4. Click the Options button. The Options dialog box opens. Change settings to the following values if not already correct: - Select Give all files. - Select Take all files - Set TFTP filesystem root (download path) to C:\Program Files\Pinnacle\Tftp - Click OK to accept changes 5. Leave PumpKIN open on the desktop so that it can accept your TFTP download process. 6. Power on the server node.
MediaStream Server For example, if the server node was node 1 in cluster 1, the address would be 10.64.1.5 (this is the address the server will use to reach the TFTP server on the MSi PC). Entering this command will execute the Kernel download from the TFTP server. If the following error appears, recheck your TFTP settings (step 4. on page 200). "Cannot get kdi file from the host IP ###.###.###.###" Wait for the prompt: Install upgrade now ('no' => exit)? (y/n; def=y): 11.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Autoboot command: "diskboot -x -d /dev/sd0 -o100 -l5000 -a100000 -- a;g 1000" Press to execute or any other key to abort.Restore the server’s as described below. 4. Verify that the four bootrom monitor variables are set as shown below: Enter set bootaddr The boot address is the IP address for the TFTP server. This server runs on the MSi PC.
MediaStream Server 6. If variables have been changed, enter reboot, and press ESC when the following prompt appears: Autoboot command: "diskboot -x -d /dev/sd0 -o100 -l5000 -a100000 -- a;g -e 1 Press to execute or any other key to abort. 7. On the MSi, verify that the TFTP server (PumpKIN) is setup correctly (see TFTP Startup on page 199). 8. Set TFTP filesystem root (download path) to D:\kdi directory. This is the directory in which the needed PMON file is located on the installation CD.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 16. Logon as root and enter the following command: installbvs -c 17. When the prompt returns, the process is complete. Restart the server by entering stopams. Replacing or Adding Decoder/Encoder Boards You may add decoder and/or encoder channels in any server to a maximum of 12 channels. Multiple types of decoders can be configured in individual servers.
Replacing or Adding Decoder/Encoder Boards n If you install a loop-through cable that is not connected at the other end, the Genlock will not be terminated. Identifying a Faulty Decoder Determining whether a decoder has failed can be a difficult task. You will need to troubleshoot error log files, run diagnostic programs, and check hardware and software configurations. Making the determination may require Avid MediaStream Support assistance.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Enter vmescan -d to display a list of the decoders in the server. If the new decoder is not displayed in the list, shut down and turn off the server and remove the board. Check the address switches to verify the correct settings. Reseat the board and restart the server. If there still are problems, call Avid MediaStream Support.
Replacing or Adding Decoder/Encoder Boards • For dual boards, the hardware address for the primary and secondary switches must be unique. Dip Switch Settings Device ID O 2 3 4 5 6 7 8 N Debug Leave At "0" 1 1 0 LSB Device ID 110 = SD 100 = HD 001 = HD & MPEG IN 010 = MPEG OUT Hardware Address Note: White is switch position in this case white is down or 0 Setting the Hardware Address Before you can install a new decoder board in the server, you must set its hardware address.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) [root@08 /bvs/tmp] vmescan -d Indx Type <-- Address Range --> 32 Decoder 0x80000000 0x83FFFFFFF 0x00000000 4:2:2 EA decoder FOUND at -d 0 33 Decoder 0x84000000 0x87FFFFFFF 0x00000000 4:2:2 EA decoder FOUND at -d 1 34 Decoder 0x88000000 0x8BFFFFFFF 0x00000000 No board found. 35 Decoder 0x8C000000 0x8FFFFFFFF 0x00000000 No board found. 36 Decoder 0x90000000 0x93FFFFFFF 0x00000000 No board found.
Replacing or Adding Decoder/Encoder Boards 9. Use two RJ-45 to RS-422 adapters and the RS-422 control cable to provide connections from the station’s automation to the RJ-45 connectors on the board. Use one connector on Port A for connection to a single port. For dual ports, use both Port A and Port B connectors LAN-to-RS-422 Adapter . 10. Reconnect any cables you removed during dual decoder board installation. 11. Turn the power switches back on. 12.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) [root@08 /bvs/tmp] vmescan -d Indx Type <-- Address Range --> 32 Decoder 0x80000000 0x83FFFFFF 0x00000000 dual SD decoder r1 (P) FOUND at -d 33 Decoder 0x84000000 0x87FFFFFF 0x00000000 dual SD decoder r1 (S) FOUND at -d 34 Decoder 0x88000000 0x8BFFFFFF 0x00000000 dual SD decoder r1 (P) FOUND at -d 35 Decoder 0x8C000000 0x8FFFFFFF 0x00000000 dual SD decoder r1 (S) FOUND at -d 36 Decoder 0x90000000 0x93
Replacing or Adding Decoder/Encoder Boards Example Lines in the bvsrc File The following are examples of the output you should see in the bvsrc file for dual SD Decoders, dual HD Decoders, and HD Input Cards. The data fields that change can be seen under the headings of Decoder/Encoder Model+Rev and Video Decoder/Encoder Firmware File. Note: The HD Input board will appear in the Encoder section of the file, while all decoders will appear in the section reserved for decoders.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) MPEG Output # BVScpu Decoder Decoder Video Decoder Hardware Video name HW Addr Model+Rev Firmware File Cfg File P.Num VIDEO_IN: hpmss001 0 "MPEG out" "mpi_code" "/dev/null" 1 VIDEO_IN: hpmss001 0 "MPEG out" "mpi_code" "/dev/null" 2 # Type HD or MPEG Input Card # BVScpu Encoder Encoder Video Encoder Hardware Video name HW Addr Model+Rev Firmware File Cfg File P.
Replacing or Adding Decoder/Encoder Boards Configure MSi to Include New Channels When the server has successfully started, open the MSi application. Configuration Dialog 1. Select Setup > Configuration. The Configuration dialog box appears. 2.In the Play Window pane of the Configuration dialog box, select a Play button from the Name menu. 3.Select a Decoder Port for each channel you have added and click the Setup button to define the settings for the port. 4.Click OK.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Identifying a Faulty Encoder The MSS 8000 has encoder boards installed from the top slot down in the chassis with Encoder number 1 usually as the top encoder board, although encoder boards can be installed in any order. The only way to confirm that the correct board is being replaced is to check the dip switches on the board.
Replacing or Adding Decoder/Encoder Boards Encoder Address Dip Switch Settings The following figure shows the dip switch settings for the encoder board. Each dip switch has eight micro switches that need to be set for board configuration. To set the board correctly, view it with bit 8 on the left and bit 1 0n the right, as shown in the diagram. The bits are numbered from 8 to 1(1 is the Least Significant Bit). 1. Set bits 8-5 to 1001 for the Device ID setting. 2.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Encoder Dip Switch Location Secondary switch Primary switch Adding Encoder Boards Before you can install a new encoder board, you must set its hardware address. To determine the right address: 1. Start a telnet session for the server in which you plan to install the board. 2. Enter vmescan -e to display a list of all the installed encoders and their addresses. Select two unused addresses for the new board.
Replacing or Adding Decoder/Encoder Boards 1. Start the MSi application. From the System Administration window, open a telnet session and enter the command stopams -H. 2. When this message is displayed, turn off the power switches on the back of the server: 3. Halting (in tight loop) –OK to Hit Reset Button. 4. Move or disconnect any cables that might interfere. 5. Select an unused slot in the server and remove its screws and cover plate. 6. Carefully, slide the new encoder board into the slot. 7.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Indx Type <-- Address Range --> 48 Encoder 0xC0000000 0xC3FFFFFF 0x00000000 4:2:2 Encoder FOUND at -e 0 Encoder 0xC0000000 0xC3FFFFFF 0x00000000 4:2:2 Encoder FOUND at -e 1 50 Encoder 0xC8000000 0xCBFFFFFF 0xffffffff No board found. 51 Encoder 0xCC000000 0xCFFFFFFF 0xffffffff No board found. 52 Encoder 0xD0000000 0xD3FFFFFF 0xffffffff No board found.
Replacing or Adding Decoder/Encoder Boards Indx Type <-- Address Range --> 48 Encoder 0xC0000000 0xC3FFFFFF 0x00000000 4:2:2 Encoder FOUND at -e 0 Encoder 0xC0000000 0xC3FFFFFF 0x00000000 4:2:2 Encoder FOUND at -e 1 50 Encoder 0xC8000000 0xCBFFFFFF 0xffffffff No board found. When the bvsrc file has been appropriately edited, run startams to start the server. When the server has successfully booted, the board installation is complete.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) MS Server Fan Tray Module Lantronix Module Replacement The MS server contains a Lantronix module and an internal Ethernet LAN hub mounted on a removable tray on the front right side of the MS server chassis. Lantronix module failure interrupts communications through the server’s console port. To remove for service or replacement: 1. Ensure you are using an anti-static wrist strap or an anti-static mat. 2.
Lantronix Module Replacement 6. Support the Lantronix module and unscrew the three RS-232 cables from the board assembly. Lantronix Module (Right Side) RS-232 connectors Circuit board connectors 7. Disconnect the two circuit board connectors on the bottom of the board assembly. 8. Disconnect the 5-volt DC power connector from the LAN hub mounted on the opposite side of the Lantronix module (see the following figure). 9.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 10. Slide the Lantronix module out. 11. Install the replacement module and reconnect the cables in the order you removed them. Lantronix Setup After installing the new Lantronix module, it must be configured to allow telnet communication through the console port. The module has a tag on its faceplate containing the Lantronix MAC address a 12-digit Hexidecimal number (see the following figure).
Lantronix Module Replacement Console Setup Tool Dialog 4. Enter the correct LAN address in the IP Address field. The address should be as follows: 10.XX.YY.4 where equals cluster subnet and equals server node. For example, 10.64.1.4 is the console address for server node 1 in cluster 1 (see VLAN Topology on page 51). 5. The subnet mask should be Class C – 255.255.255.0. If all entries are correct, press Set. 6. The dialog box shows the progress of the setup.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) To open a telnet session from systems using Windows 2000: 1. From the Start menu, select Run and enter telnet in the dialog. Press OK. Run Telnet Dialog 2. At the prompt enter the following: open or For example, con0101 or 10.64.1.
Lantronix Module Replacement 3. Press Enter. The following text displays: *** basic parameters Hardware: Ethernet Autodetect IP addr 010.073.001.004, no gateway set,netmask 255.255.255.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 4. Attach the male side of the cable or the male gender changer to the center connector on the interface board. 5. Attach the female side of the cable to the COM 1 port of the MSi PC. Serial Connection to Lantronix Unit Remove the center RS-232 connector Attach cable to the module Attach RS-232 cable to serial port on MSi PC To start Hyperterminal: 1. On the PC, open the Hyperterminal program.
Lantronix Module Replacement COM1 Properties 5. To log on to the Lantronix unit, press the reset button on the interface board. You will next use the keyboard. Count to three by one thousands (1001, 1002, 1003) and then press three lower-case x characters (xxx) followed by pressing Enter. Lantronix Reset Switch Reset switch MAC Add MAC address n You may have to repeat this procedure. The timing needs to be right in order to access the Lantronix command-line interface.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) When you have successfully logged on, the Hyperterminal session will display the Lantronix interface: *** Lantronix Universal Device Server *** Serial Number 5223866 MAC address 00:20:4A:52:5D:3A Software Version V04.2 (000908) Press Enter to go into Setup Mode *** basic parameters Hardware: Ethernet Autodetect IP addr 010.073.001.004, no gateway set,netmask 255.255.255.
Verifying CPU I/O Connections To zero out the LAN address: 1. Go into Lantronix (Server) Setup by selecting 0 at the prompt following logon. 2. The first Byte group will appear on the display in parenthesis. Enter 000 after each LAN Byte group appears. Then press Enter after each default entry choice. 3. When the display menu choices appear again, enter 9 to save the changes and exit. 4. If performing via Hyperterminal, reconnect the MSS - Lantronix connections. Then, run the Console Tool again.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) CPU I/O Connections CPU I/O Card Ethernet RS-232 1 (marked) 230 RS-232 1 SCSI
Verifying CPU I/O Connections CPU I/O SCSI Connection SCSI connection n The 22 inch SCSI cable is mounted on the SCSI connector. The cable faces downward. Server Power Supply Replacement The MSS 8000 server node contains four front-mounted, hot-swappable power supply modules. With the front bezel removed, power modules are easily accessible. If a power supply fails, an audible alarm triggers and the center LED on the front panel turns red. Pressing the Alarm Reset button turns off the alarm.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) To replace a power supply: 1. Ensure you are using an anti-static wrist strap or an anti-static mat. 2. Loosen the retaining screw securing the power supply to the chassis. 3. Grasp the front handle and pull the power supply from the chassis. 4. Install the replacement supply and secure it to the chassis.
Adding a Server Node Install the Server Node Mount your server node and attach all video, audio and system connections. See Preparation and Installation for information on rack mounting and installing the server node. See Connecting System Components for system connection instructions. Your new server node will come pre-configured from the factory as mss0101 (Server 1 in Cluster 1). Your system will already have a Server 1, which may or may not be in Cluster 1.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Lantronix Bypass Lantronix bypass switch Disconnect VLAN Network Connections The MSS 8000 shipped from the factory will have a hostname ID of mss0101. If your system is already configured for Cluster 1, you will already have a server designated as mss0101. To avoid a network conflict, disconnect the two LAN cables from the back of the server, and leave them disconnected until you have configured your server.
System Controller Board Start a HyperTerminal Session on the Server Node 1. From the Start menu, go to Start > Programs > Accessories > Hyperterminal > HyperTerminal. 2. The HyperTerminal program will open with a new connection and the Connection Description dialog box. Enter a name for the session, such as Server. Then, click OK. 3. In the Connect using: field, select COM2, and click OK. 4.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) System Controller Board Removal Retaining screws Latch release button Latch in open position 4. Loosen the two retaining screws on the system controller board tray. 5. Press both latch release buttons simultaneously and pull latches open. w Lift the board slightly as you remove it, to ensure that none of the components on the underside of the board run into the metal strip across the bottom of the MSS 8000 server chassis. 6.
System Controller Board 1. Start up the server. The server displays the following text. Nov * PMON/2000 Professional * Configuration [SBS VG4,EB,NET,SCSI] Version: C03 (Avid MediaStream SupportCustom) 1.0 Build 1.21.5. 5 2003 11:07:47 This software may be redistributed under the BSD copyright. BSP Copyright 2000-2003, SBS Technologies, Inc. CPU PowerPC 7410 @ 500 MHz/100 MHz. 2. At the prompt, set the four bootrom monitor variables are set as shown below. Enter set bootaddr 10.xx.y.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) [DISKROOT] Setting up pmon -pmon_var bootaddr 10.1.5.182 pmon startup IP is correct, at 10.73.3.3 pmon route gateway is correct, at 10.73.3.32 pmon netmask variable is correct, at 255.255.255.0 Sizes for /sys/lynx.os/vg4_boot/vg4.disk disk kernel: 2167813 = disk kernel size, bytes 4234 = (2167813 / 512) = disk kernel size, in 512-byte BLOCKS 5000 = boot string kernel size, in 512-byte blocks Disk Kernel: want 4234 + 1 ?_<_? 5000 .
Palladium Store 1000 Palladium Store 1000 The Palladium Store 1000 is housed in a array chassis. It consists of field-replaceable modules that can be hot swapped at your site. Control Panel The Palladium Store 1000 Control Panel is attached to the array front cover. You must remove the indicator panel to access the drives.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) The indicator panel displays the following: • Controller Address display • Temperature Status Light – turns red to indicate a cooling failure • Drive status – indicates drive activity and drive failure • Fan status – turns red in the event of a fan failure • Controller Status – turns red in the event of a controller failure The navigation buttons are used to set addresses for the two controllers.
Palladium Store 1000 Disks and the 2 bridge modules are accessible from the front of the array after removal of the front panel. Disk drive labels indicate the Drive number A 1-5 (bank A) or B 1-5 (bank B). The bridge modules are labeled C. The Palladium Store 1000’s rear panel, shown in the following figure, provides access to the hot-swappable units: the dual redundant power supplies, the Controllers, and a fan module enclosure containing two fans.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 5. Carefully slide the replacement drive into the drive bay. Open the front flap to guide the disk to the rear of the drive bay until it snaps into rear connection. 6. Press the cover flap down until it clicks in place, locking the drive. 7. Check the drive indicator and the MSi’s System Status window to see if the new drive is in place.
Palladium Store 1000 Replacing the Fan Module The fan module is housed in the fan slot in the rear of the Palladium Store 1000. A failed fan triggers an audible alarm, and the SNMP indicator in the MSi window turns red, indicating a component failure. There are two fans in the Fan Module, so air should be circulating unless both fans have failed. n Warning: Do not remove the module unless you have a replacement module available.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) Removing the Fan Step 1 Step 2 Replacing the Power Supply The following figure shows the Palladium Store 1000 power supply. A failed power supply triggers an audible alarm. The LED indicator on the failed unit turns red, and the SNMP indicator in the MSi window turns red, which signifies a component failure. To replace a power supply: 4.
Palladium Store 1000 Palladium Store 1000 Power Supply Screws to remove Pull Handle Replacing a Bridge Module A controller or a bridge failure may indicated by the LED on the front panel and the System Status window on the MSi. The Drive Bay has two Bridge modules. w If this is a replacement during an on-air operation, you must contact Avid MediaStream Support before replacing the unit for any special instructions. Make sure you have correctly identified the failed unit.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) To replace a Bridge module: 1. Remove the front panel cover to access the disk drive bay. 2. Press your forefinger into the indentation at the lower part of the Bridge (see the following figure). The Bridge pops out slightly. 3. Gently grasp the cover flap and pull the Bridge completely out of the bay. 4. Carefully slide the replacement Bridge into the bay.
File System Controller Controller Removal Retaining screw Retaining screw Adding Disk Sets Additional storage may be added to your unit. For more information on adding storage capacity to your system, consult Avid MediaStream Support. File System Controller The power supplies on the FSC are modular replaceable units. This section describes the replacement procedures for these components. Power Supplies Follow this procedure to replace a failed FSC power supply. 1.
Chapter 9 Hardware Removal and Replacement (Server Nodes and Storage System) 2. With one hand, push the lever next to the captive screw to the right, and pull out the power supply by the handle using the other hand, until the latch holding the power supply in the chassis is cleared. Remove Power Supply 3. Continue pulling the power supply unit out by the handle, supporting it with your other hand as it comes out. 4.
Chapter 10 CLI and Server Node Calibration CLI (Command Line Interface) is the interface to AMS software. CLI provides access to the same command set used by automation to control playout record and other system functions. You open a telnet session within the MSi application from which to enter CLI commands that perform routine maintenance checks and system adjustments. This chapter introduces some basic concepts in CLI, including how to record and playback files.
Chapter 10 CLI and Server Node Calibration Port Selection Input/Output ports represent the encoders and decoders on the system. These channels are referred to as video ports. Video ports can be input or output ports. An input port is an encoder. The system logic treats an encoder as a virtual record-only VCR. An output port is a decoder, which is similar to a virtual play-only VCR. Each port has a dedicated RS-422 port that can be directly controlled by an external automation system.
Select Port Once a port has been opened, you must select it to perform a task with it. The command for selection is psel . For example, psel -1 selects Encoder 1; psel 2 selects Decoder 2. Record Once an Encoder port has been selected, there are three commands used in recording: cue, record and stop. The cue command is: rcue “”,,,, Where “filename” (in quotes) is followed by duration in frames, seconds, minutes and hours.
Chapter 10 CLI and Server Node Calibration You should receive a return value of +1. This verifies you have activated the auto stop mode. 5. Enter rcue “filename”,0,30,0,0. This cues the Encoder port to prepare recording of a file named testspot for a duration of 30 seconds. n File names can have up to 32 characters. 6. Enter recd to start the recording. The recording stops after 30 seconds. If you disable auto stop, the recording continues until enter the stop command. 7.
CLI Command Summary CLI Command Summary Basic Commands Basic Commands open? , Opens a port for use.
Chapter 10 CLI and Server Node Calibration Miscellaneous Commands drst Resets decoder for specified port (not decoder number vstd Sets video standard NTSC = 0, PAL = 1 vstd? Returns value of current video standard setting cbar Turns decoder color bar on (1) or off (0) sadj Adjusts subcarrier value –1800 to +1800 for both values. Initial value is set to 0,0 sadj? Current subcarrier value hsyn Sets Horizontal Sync timing within range of 0-8181.
Server Calibration Audio Level Indicator Input audio headroom adjustments measure the audio level going into the server node’s encoder. Use the MSi application to verify the audio level of the digitized audio input signal. 1. In the MSi application, click the Rec1 button. 2. In the Record window, go to Cal > Audio Input Level. This Audio Input Level dialog box is displayed: Audio Input Level 3. Make your adjustments on an external box, soundboard, and so forth.
Chapter 10 CLI and Server Node Calibration 4. In the Duration field, enter a duration of five minutes (00:05:00:00). 5. Click the Rec button at the top of the Record window and wait five minutes for the color bars to record. 6. If you have a second encoder installed in the server, open its Record window; for example, click the Rec2 button. Enter test2 in the Record File ID field, and click the Rec button.
Server Calibration 7. Enter the command dvgn? to return the current video gain setting. The setting is reported in units of 1/10 IRE. 8. To adjust the video setting, enter dvgn gain where gain is the channel gain in units of 1/10 IRE. Valid values range from –375 to +375 (–37.5 to 37.5 IRE). The following example sets the video gain to 10 IRE: dvgn 100. n If you cannot complete your adjustments before the test file finishes playing, repeat the pcue and play commands. 9.
Chapter 10 CLI and Server Node Calibration The following example sets the gain for audio channel 2 to 5 dB: dagn 2, 50 n Gain is the channel gain in units of 1/10 dB. The value specified must be in increments of 0.5 dB. Valid values range from –102.5 to +250 (-10.25 to 25.0) dB. n If you cannot complete your adjustments before the test file finishes playing, repeat the pcue and play commands. 6. When the audio setting is correct, enter close .
Server Calibration Calibration Setup for Node with Two Decoders Station color bar generator Station Reference (Black Burst) Dual decoder RS-422 (A) Loopthru Serial Digital Video output Dual decoder Serial Digital Analog Analog to digital converter Serial Digital Audio Input Genlock Input AES/EBU Out Loopthru Digital to analog converter Serial Digital Analog AES/EBU Out Video production switches Input A Input B Waveform Vectorscope monitor The signal is output from the server’s decoder t
Chapter 10 CLI and Server Node Calibration 1. In the MSi application, open the Play window configured for Decoder 1. For example, click the Play1 button. 2. Do one of the following: - Click the Insert button at the top of the window. - Press the Insert key on the keyboard. - Go to Edit > Insert ID. A new item line appears in the Play window. 3. Move the mouse pointer to the blank File ID field and right-click. The Field ID Search window allows you to select a file to add to the Play window.
Server Calibration Waveform Monitor Settings Waveform Monitor / Vectorscope Mode Input Sweep Reference Vertical Gain Horizontal Gain Line Sample Volts 0.5 Waveform Monitor A/B 200 ns / division Internal Calibrated position Calibrated postion 15 lines Superimpose leading edges. At MSSI type: hsyn? 3072 hsyn n queries horizontal sync setting factory setting n is 0 to 8191 0.0 -1.0 0.0 1.0 2.0 3.0 4.0 5.0 6.0 Microseconds Most waveform monitors display the falling or rising edge of the signal.
Chapter 10 CLI and Server Node Calibration Example SCH Phase Adjustment 90 This figure shows the Server SCH is about -30 degrees out of phase 180 0 -90 Waveform Monitor / Vectorscope Mode SCH phase Input B 90 180 0 -90 9. In the Adjust Horizontal Line Timing window, move the slider for the Fine setting to bring the SCH phase as close to zero as possible. This completes the horizontal line timing for Decoder 1.
Server Calibration w The above command takes control of the port from the automation software. 4. Select the Decoder port by entering psel where port is the Decoder port number. 5. Cue the test file by entering pcue “test1”. Wait 3 seconds for the file to cue. 6. Play the test file by entering play. 7. While the color bar signals are playing out, change the setting on your waveform monitor to vectorscope mode. On the vectors cope, set both input A and input B to be displayed.
Chapter 10 CLI and Server Node Calibration The point of this adjustment is to align the signal from the server as closely as possible with the reference signal on the R, Mg, B, Cy, G and Y1 targets (that is, each of the dots of the connected vectors should fall into the corresponding rectangle of the targeted reference signal). To make a clockwise adjustment of 4 to 5 degrees should align the server’s video output with the reference signal. 8.
Server Calibration The tips of the connected vectors all fall within the boxes. This completes the serial digital video adjustments for Decoder 1. Enter close1 to close the port. 9. Repeat the above steps to adjust the other decoders you may have in your server. 10. To exit CLI, enter end.
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Chapter 11 Software Recovery and Upgrade This chapter describes the procedures for system recovery and upgrading major system components of a MediaStream NSS to the current software release. System recovery and software upgrade are distinct and separate procedures. The recovery process brings failed systems back online and then reinstalls the software. Software upgrades install new releases of software on existing products. Following the recovery procedure, software upgrade is required for all components.
Chapter 11 Software Recovery and Upgrade This chapter covers the following topics: • MSi system recovery • MSi backup and restore • MSi software upgrade • FSC system recovery • MSS 8000 boot drive removal and replacement Software Version Numbers Software Releases for the MSS Networked Storage System are shipped on two discs: • Disk one contains the MSi PC and MSS 8000 software • Disk two contains FSC PC software To track overall system releases, a System Version number will be given to the ov
MSi Software Backup and Recovery A complete upgrade on the device is necessary for any change in the revision number. MSS 8000 software revision numbering: C.XX.YZ n • C indicates that this software is for use with a Avid MediaStream Networked Storage System. • XX is the major revision of software. If you are installing software that has a different major number than the software you are currently running, you must check with your automation vendor before installing this software.
Chapter 11 Software Recovery and Upgrade To back up MSi data and configuration files: 1. From the MSi main menu, select File > Backup User Files. Enter the drive and directory path in the text box. 2. If the directory chosen already has data on it, you are warned that existing MSi files in the backup directory will be deleted. Click OK to continue, or click Cancel and choose a different backup directory. Your files are copied to the specified directory.
MSi Software Backup and Recovery MSi System Recovery The MSi Recovery CDs are provided to restore a malfunctioning MSi PC to its original configuration. The discs may be required if the original hardware needs to be replaced, or if the Windows 2000 operating software has been corrupted. w The MSi Recovery process destroys all data and settings. Use this procedure only if other problem-solving efforts have failed. To perform an MSi system recovery: 1.
Chapter 11 Software Recovery and Upgrade Insert Second CD After all files have been copied off the second CD, the Ghost Walker program starts automatically. This program verifies disk and file information Ghost Walker 4. .When Ghost Walker completes, you will see a DOS prompt. Remove the second recovery CD and press CTRL+ALT+DEL to restart the MSi PC.
MSi Software Backup and Recovery n On the first boot following a system recovery, the automatic Windows file system check will display many error messages. This is normal, and should not have any further effect on the operation of the MSi PC. 5. Following the file system check, the PC will display a message indicating that system settings have changed, and asking if you want to restart. Click Yes to restart the PC now. The PC should start up normally.
Chapter 11 Software Recovery and Upgrade Run Configuration Utility for MSi After installing the upgrade software, the next step is to run the MSi configure application. This application configures all machine-specific settings for networking, communication, and application initialization. The Configure application automatically performs the settings required to make each MSi unique within the overall system architecture. It is recommended that you run this application after any system upgrades.
MSi Software Backup and Recovery C:\> config ------------------------------------------------------------------------------------------------------------------------------------------CONFIG Version 2.00 ------------------------------------------------------------------------------------------------------------------------------------------Press: 'C' 'M' 'H' 'X' Complete Configuration. only MAC-Address update. only create hosts and lmhosts. for exit! Please enter one of the Items: 3.
Chapter 11 Software Recovery and Upgrade Upon completion, the following output displays: ---------------------------------------------------------------------Total of all changes: 267 Total of all errors: 0 MSI_Name-Update is done. ---------------------------------------------------------------------Creating hosts and lmhosts and saving the old ones. Total of all changes: 269 Total of all errors: 0 Creating the hosts and lmhosts is done.
MSi Software Backup and Recovery Network and Dial-up Connections 3. In the LAN 2 Properties dialog box, click the Configure button.
Chapter 11 Software Recovery and Upgrade 4. The Desktop Adapter Properties dialog box displays. Select the Advanced tab. 5. In the Advanced tab, select Link Speed & Duplex from the Property list. For this value, select Auto Detect. Click OK. Desktop Adapter Properties The last step for the MSi setup is to set the virus protection program to run automatically. Set the Virus Protection Program to Run Automatically To set up the virus protection program: 1.
MSi Software Backup and Recovery Services List 4. Locate eTrust Virus Admin Services in the list and double-click it. 5. In the General tab of the eTrust Properties dialog box, select Automatic as the startup type. Click OK eTrust Properties The virus-protection program should start automatically whenever you start the MSi computer.
Chapter 11 Software Recovery and Upgrade FSC System Recovery The FSC Recovery CD is provided to restore a malfunctioning FSC to original configuration. This disc may be required if the original hardware has been replaced or the operating software has been corrupted, causing the unit to malfunction. The FSC recovery procedure will destroy all previous data and settings and should be used only if other problem-solving efforts have failed.
FSC System Recovery Startup Menu 4. The recovery continues automatically. When prompted to insert the second CD, insert it and click OK Insert Second Recovery CD 5. You can monitor the installation’s progress via the Progress Indicator.
Chapter 11 Software Recovery and Upgrade Installation Progress Indicator 1. After the installation is complete, the system is verified. System Verification 2. After verification, restart the computer. The first time the FSC starts up after the recovery, allow the disk check to proceed.
FSC System Recovery Disk Check FSC Software Upgrade FSC software updates involve checking the status of both FSCs, and then inserting a CDROM into the FSC 1 and starting the upgrade. You should complete the upgrade of FSC 1 before upgrading FSC 2. Preparation for FSC Upgrade n This procedure assumes that you have already upgraded to the current MSi version. If you have not already done so, perform the MSi upgrade first.
Chapter 11 Software Recovery and Upgrade FSC Status Checks 1. From the MSi PC, open a telnet session for each FSC. To start a telnet session, go to Start > Run and enter telnet fscXX0Y where equals the cluster number of the system and <0Y> equals 01 for Primary FSC or 02 for Secondary FSC. 2. From either FSC, check FSC Status by entering fsc_status. n Make sure both FSCs are running in a Ready state before beginning upgrade procedure.
FSC System Recovery FSC Status Check Normal upgrades of the FSCs can be run via Telnet. n w You should begin your upgrade on FSC 1 unless otherwise directed by Avid MediaStream Support. Do not attempt to upgrade FSC 2 until the upgrade of FSC 1 has successfully completed and both FSCs are running. Not observing this sequence will bring your system off-air. At the telnet prompt, enter fsc_status to verify the two FSCs are in a Ready state. See the following figure.
Chapter 11 Software Recovery and Upgrade Installing or Upgrading MSS 8000 Server Software This section covers the installation and upgrading of your server node’s AMS operating system. Open Telnet Session Open a Console port telnet session on the MSi PC and login as root. To start a telnet session: 1. From the MSi Control Panel, right-click the server node icon and select Console. Console Port Option 2. A telnet session will open. If there is nothing in the window, press Enter.
Installing or Upgrading MSS 8000 Server Software Several shareware telnet clients are available. Tera Term (Pro) is a free terminal and telnet client fully capable of logging telnet sessions. You can download it from this Web site: http:/hp.vector.co.jp/authors/VA002416/teraterm.html Backing Up Site Files Site files specify a server node’s configuration. These files include the bvsrc, hosts, rhosts, passwd, group and a number of audio and video configuration files.
Chapter 11 Software Recovery and Upgrade Save Sitefiles to C:\Program Files\HewlettPackard\Msi\data\servername.cpio? where servername is your server node’s name. A message stating Is ‘sitefiles2file’ done? is displayed. Click Yes. After the site files are saved successfully to the PC, a message is displayed. Click OK. 7. Insert a formatted CD-recordable disc into your MSi PC CDRW drive. 8. Drag and drop the *.cpio files in the directory C:\Program Files\Hewlett
Chapter 12 VLAN and Fibre Channel Switch Configuration The redundant Fibre Channel and VLAN switches in the System have been configured at the factory. If a switch fails and needs replacement, or if the configuration of a switch changes, you may need to reset the configuration settings for the switch. Both VLAN and Fibre Channel switches are configured via a command line interface that is accessed through a HyperTerminal session.
Chapter 12 VLAN and Fibre Channel Switch Configuration • The latest version of the MSS 8000 software for MSS Networked Storage System HP Procurve Switch Configuration Check Switch Status Open a telnet session to each FSC. Run the command checkLan. This runs a a utility designed to check the connections from the specified device. Enter the required information after each prompt.
Configuration Files Directory 1. Open the directory for your switch (the 24-port VLAN switch is hp2524) to the two subfolders: cfg (configuration files) and firmware. n The cfg folder contains 32 configuration files, two for each of 16 clusters. The files should be labeled hp2524<#> followed by or e.g. hp2524_01a (switch 1 in cluster 1). 2. Copy the configuration file(s) and the firmware file to C:\Temp. Set Up a HyperTerminal Session on the PC 1.
Chapter 12 VLAN and Fibre Channel Switch Configuration 2. Enter a name in the connection description to save the connection for future use. Click OK. Connection to Dialog Box 3. The Connect To dialog box is displayed. In the Connect using text entry box, click the arrow and select COM 2 from the pull-down list, and then click OK. 4. The COM2 Properties dialog box displays. Set the values to 38400 bps, 8 Data bits, Parity None, Stop bits 1, Flow control None. Click OK. The session will open.
5. Click the Properties button on the tool bar. The switch Properties dialog box appears. Switch Properties Dialog Box 6. Click the Settings Tab, and set Emulation to VT100. Then click OK. The session now is ready to receive data from the switch. HP Procurve Firmware Download 1. Power up the switch. Press Enter twice. You should see the boot sequence progress. 2. The switch will take about 30 seconds to initialize. See below HP J4813A ProCurve Switch 2524 Firmware revision F.02.
Chapter 12 VLAN and Fibre Channel Switch Configuration ==========================- CONSOLE - MANAGER MODE -=================== Main Menu 1. Status and Counters... 2. Switch Configuration... 3. Console Passwords... 4. Event Log 5. Command Line (CLI) 6. Reboot Switch 7. Download OS 8. Run Setup 9. Stacking... 10. Logout Provides the menu to display configuration, status, and counters. 6. Press 1 to view the Status and Counters.
==========================- CONSOLE - MANAGER MODE -==================== Status and Counters - General System Information System Contact System Location Firmware revision ROM Version Up Time CPU Util (%) IP Mgmt : : : : : : Currrent firmware F.02.11 F.01.01 9 mins 12 - Pkts Rx : 427 Pkts Tx : 0 Buffers Base MAC Addr : 0001e7-701d80 Serial Number : tw05300761 Memory- Total : 11,337,704 Free : 9,663,348 Packet - Total : 512 Free : 510 Lowest : 329 If the firmware version is not F.02.
Chapter 12 VLAN and Fibre Channel Switch Configuration Select Send File 12. On the HyperTerminal menu bar, select Transfer > Send File. The Send File dialog box displays. Select Xmodem from the Protocol list. 13. Click Browse and go to the directory where the files are located (C:\temp). Select F_02_11.SWI. (See Figure 12-9.) Double-clicking the file selects it for sending. Send File 14. Click the Send Button. The Xmodem file send for switch dialog box displays.
XModem File Send for Switch 15. To verify the download has completed, wait for the switch to reboot. Enter menu at the prompt. 16. Press 1 for Status and Counters. Then press 1 for General System Information. The software version should be Firmware revision F.02.11. 17. Press Enter to return to the previous menu, and press 0 to return to the main menu. Downloading the Configuration Files To download the configuration files for the switch: 1.
Chapter 12 VLAN and Fibre Channel Switch Configuration Select File To Send Dialog Box 7. Double-click the file to select it for sending. The Xmodem file to send dialog box is displayed. n There are two groups of configuration files (each with 32 configuration files): hp2524 is for the 24-port switch, and hp2512 is for the 12-port switch. 8. Press the Send button. The transfer should complete in seconds. When the transfer is complete, the switch reboots automatically.
Switch Configuration - Internet (IP) Service Default Gateway : 10.64.21.32 Default TTL : 64 VLAN IP Config IP Address Subnet Mask ------------ + ---------- --------------- --------------vlan1013 | Disabled vlan1014 | Disable vlan1015 | Disabled vlan1016 | Manual 10.64.16.34 255.255.255.0 vlan1017 | Disabled Actions-> Cancel Edit Save Help Enter the IP address of the default gateway. Default Gateway address 10.xx.16.
Chapter 12 VLAN and Fibre Channel Switch Configuration VLAN IP Address Settings Switch VLAN IP Config IP Address Subnet Mask A (Primary) vlan 16 Manual 10.xx.16.34 255.255.255.0 B (Secondary) vlan 17 Manual 10.xx.17.35 255.255.255.0 6. When you have confirmed these settings, press Enter to leave the edit mode and press C to leave the configuration. Press 0 to return to the main menu. 7. Press “5” to return to the Command Line Interface.
VLAN Configuration Table Cluster Number Cluster 9 Cluster 10 Cluster 11 Cluster 12 Cluster 13 Cluster 14 Cluster 15 Cluster 16 n Switch Name VLAN Name Switch IP Address Subnet Mask Default Gateway switch08b vlan816 10.71.17.35 255.255.255.0 10.71.17.33 switch09a vlan916 10.72.21.34 255.255.255.0 10.72.21.32 switch09b vlan916 10.72.17.35 255.255.255.0 10.72.17.33 switch10a vlan1016 10.73.21.34 255.255.255.0 10.73.21.32 switch10b vlan1016 10.73.17.35 255.255.255.0 10.73.
Chapter 12 VLAN and Fibre Channel Switch Configuration 1. Check the System Status button. If it is green, then the Fibre Channel Paths are functioning. 2. If the System Status button is red, verify which component failed. Both controllers on each array should be green (that is, it is OK) to proceed. If any controllers are not operational from any server node, locate the problem and correct it before proceeding. n w Status must be checked from the MSi PC for each server node.
To prepare the switch for download: 1. Install the PumpKin TFTP on your PC. Place the three files in a directory on the C drive and label the directory PumpKin. 2. Use the 9-pin null-modem cable to connect the PC to the Capellix switch. Null-Modem Cable Connections 9-pin serial port MSi serial port Copy the Firmware and Configuration Files The firmware and configuration files are on the MSS8000 software release CD in the swt_cfg directory. 1.
Chapter 12 VLAN and Fibre Channel Switch Configuration 3. The Connect To dialog box is displayed. For the Connect using option, select COM2, and click OK. 4. The COM2 Properties dialog box displays. Set to 38400 bps, 8 Data bits, Parity None, Stop bits 1, Flow control None. Click OK. The session opens. COM 2 Properties Dialog Box 5. Click the Properties button on the tool bar. The Switch Settings dialog box will appear. Click the Settings Tab, and set Emulation to VT100. Then click OK.
Set Up the TFTP Program 1. Start PumpKIN.exe on the MSi PC. The program window will open and display PumpKIN started in the message area of the window.
Chapter 12 VLAN and Fibre Channel Switch Configuration 2. Click the Options button. The Options dialog box opens. Do the following: - Select Give all files - Select Take all files - Set TFTP filesystem root (download path) to C:\Temp. - Click OK to accept changes. Options Dialog Box 3. Leave PumpKIN open on the desktop so that it can accept your TFTP download process. Set Up Ethernet Connection The Capellix switches are connected to the VLAN switches. The Primary FC Switch is connected to VLAN A.
n If you are already in the Command Interface at this point, enter exit. Capellix 2000C Stackable SAN Switch Model Number: Ventana SANtools GX: Selftest Status: 2. 3. 4. 5. 6. Model 2000C 01.30-G02 passed Networking parameters Management options Command line interface Logout Reset switch 4. Verify the IP and subnetwork mask settings. The IP address should be 10.xx.21.36 for the primary switch and 10..17.37 for the Secondary switch where is the cluster ID.
Chapter 12 VLAN and Fibre Channel Switch Configuration Download Firmware 1. At the command prompt enter tftpdl. cmd> tftpdl TFTP download file name: TFTP boot file name: TFTP IP address: Request time out: Request number of retries: Data time out: Data number of retries: FW2000GX0130G02.bin FA2000GX0130G02.bin 10.64.21.5 5000 ms 24 500 ms 90 The return value will provide the TFTP download file name, the TFTP boot file name, and the TFTP IP address.
PumpKIN Download Complete 3. On the HyperTerminal window, the boot sequence will continue with the loading of the newly transferred firmware and finish with a boot to the login prompt. 4. Enter user (lower case) at the Login prompt. 5. Enter ADMIN (upper case) at the Password prompt. (If the screen shown below does not appear, then enter exit to quit the Command Line Interface.
Chapter 12 VLAN and Fibre Channel Switch Configuration [Secondary] config ip = 10.xx.17.5 n These are the correct addresses for the FC switches to your MSi PC. See “VLAN Topology” on page 51 to find the correct MSi VLAN address for your cluster. 2. Enter config file = c2k11p. n This is the prefix for the four configuration files in C:\Temp. 3. Enter config restore. 4. Press y to start the download. The file transfer’s progress displays.
Brocade SilkWorm Switch Configuration These switches should already have the proper firmware and configuration information on them when they are installed. To log in to the switch for verification or troubleshooting, do the following: 1. Connect an RS-232 cable with a DB9-to-RJ45 adaptor to the 9-pin DIN connector on the Brocade switch. Connect the other end of the cable to the COM1 port on the MSi PC (or other PC used for setup or testing purposes). 2.
Chapter 12 VLAN and Fibre Channel Switch Configuration IP Address Type ipAddrShow at the prompt to see the switch IP address information. swd77:admin> ipAddrShow Ethernet IP Address [10.64.21.36]: Ethernet Subnetmask [255.255.255.0]: Fibre Channel IP Address [0.0.0.0]: Fibre Channel Subnetmask [0.0.0.0]: Gateway IP Address [10.64.21.32]: The Ethernet IP address should be 10.xx.21.36 for FC switch A and 10.xx.17.37 for FC B, where xx maps to the cluster number, starting at 64 for cluster 1.
Ports of Slot 0 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 -----------------+--+--+--+--+----+--+--+--+----+--+--+--+----+--+--+-Speed 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G 1G Trunk Port ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON ON Long Distance .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. VC Link Init .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. Locked L_Port .. .. .. .. .. .. .. .. ON ON ON ON ON ON ON ON Locked G_Port .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. Disabled E_Port .. .. .. ..
Chapter 12 VLAN and Fibre Channel Switch Configuration 314
Chapter 13 Troubleshooting Resources The chapter presents resources for maintaining and troubleshooting the MediaStream System. The following topics are covered: Support Resources • Online Manuals • Telnet Logs • FTP • Redirecting Output To File Tools for FSC Administration • • Error Logs - fsc.log - syslog - solmsg.
Chapter 13 Troubleshooting Resources Tools for Server Node Administration • • Error Logs - elog - Syslog Server Node Utilities - revisions - mdsutil - vmescan - sand_state –s - san_checkLan Tools for ConnectPlus 1000 Networked Storage Gateway PC Administration • Error Logs Support Resources In addition to Avid MediaStream SupportSystems Broadcast Support, this manual is a primary support resource. It is periodically updated and is available online at www.pinnaclesys.com/support/.
Support Resources Connected to . 220 FTP server (Version 6.00) ready. User (: (none)): 3. At the user prompt, enter ftp. 4. For the password, enter ftp and press Enter. The system responds: 230 Guest login ok, access restrictions apply. ftp> FTP Logon Window Copying Files with FTP FTP allows you to copy files between servers and from the server to the MSi PC.
Chapter 13 Troubleshooting Resources FTP Session with Help Screen To copy files: 1. In the command prompt window, change to the directory from which you will copy files by entering cd . To confirm your current directory, enter pwd. 2. Enter ascii to set the mode to ASCII (A) mode, which is used to copy ASCII text documents. 3. Set local directory on the MSi PC. At the prompt, enter lcd c:\ 4. Enter prompt to turn off interactive mode.
Support Resources FTP File Transfer with Verbose Mode Set On When all transfers are complete, the ftp> prompt displays. PDF files are binary so they should not be copied in ASCII mode. Enter binary. The response is: Enter set to I. 1. Enter mget *.pdf. The asterisk (*) is a wildcard that searches for all files that include a .pdf extension. Entering this command will begin file transfer of the files within the .pdf extension files. There are two PDF files in the /bvs/doc directory. 7.
Chapter 13 Troubleshooting Resources File Redirection In UNIX, output can be redirected to a file that you can print out. You can use the redirect file command when you want to save the output of a command. To redirect output, enter the command followed by the greater than (>) symbol and the directory path and file name. For example: fs_ls -l > /fsc/doc/fs_ls.txt The output is written to the designated text file.
Support Resources tail –20 fsc.log.0x The fsc.log file can be dynamically accessed by enter the command tlog. In this mode, the log updates automatically as new error states are introduced. Begin a telnet session and log into the FSC as root or administrator. Then enter tlog. Press Ctrl+C to exit. When asked if you want to terminate the batch job, press Y. w Using tlog with an on-air System can potentially bring the System off-air.
Chapter 13 Troubleshooting Resources FSC Status Tue 10/30/2001 10:56:43.70 Hostname IP Local Host FSC1001.pcle.com 127.0.0.1 Remote Host fsc1002-22 10.73.22.2 APPLICATIONS Database SanService Watchdog DATABASE TCP Port Role Connection Remote DB Operations Date Time Size running running running running running running 1315 PRIMARY CONNECTED tcp 10.73.22.02 1325 14526 10/30/2001 10:56a 16,007,168 1325 SECONDARY CONNECTED tcp 10.73.22.
Support Resources fsc_copy This command overwrites the remote database with the local database. This command can be dangerous, as it will force the overwrite of a database and could replace a functioning database with one that is less accurate. To protect against this happening, the command can be run only when the local database is in the Primary Alone mode. w Extreme care should be exercised when using fsc_copy.
Chapter 13 Troubleshooting Resources fs_util The fs_util utility provides a number of tools to observe and manage playout of content on the system. Running fs_util without command flags will provide information about disk content as well as an update on playback (Read) and record (Write) streams occurring on system server nodes. FSC Server: fsc1001 [FSC READY,Primary,HSB Connected] TotalDiskSpace = 544.53 GB FreeSpace = 540.31 GB AvailSpace = 540.28 GB DiskSet: 0 Total = 544.53 GB Free = 540.
Support Resources fs_dump_meta The fs_dump_meta utility provides important information about video file content on the Storage Subsystem. Enter fs_dump_meta –c to get the following report on individual video clips. C:\fsc>fs_dump_meta -c A1000038 FSC Server: fsc1001 [FSC READY,Primary,HSB Connected] Item: A1000038.
Chapter 13 Troubleshooting Resources n If an external router is connected to the system, the router should be disconnected before running this command to prevent false reports of successful completion. Open an FSC telnet session and enter checkLan at the prompt: C:\fsc>checkLan ------------------------------------------------------------------------------------------------------------------checkLan Version 1.
Support Resources 0.73.22.2 ok MSI01 ----------------------10.73.1.5 ok 10.73.2.5 ok 10.73.3.5 ok 10.73.4.5 ok 10.73.5.5 ok 10.73.6.5 ok 10.73.7.5 ok 10.73.8.5 ok 10.73.9.5 ok 10.73.10.5 ok 10.73.11.5 ok 10.73.12.5 ok 10.73.13.5 ok 10.73.14.5 ok 10.73.15.5 ok 10.73.16.5 ok MSS01 ----------------------10.73.1.3 ok MSS02 ----------------------10.73.2.3 ok CON01 ----------------------10.73.1.4 ok CON02 ----------------------10.73.2.4 ok C:\fsc> Troubleshooting Database Problems If a FSC reports back from fsc
Chapter 13 Troubleshooting Resources Recovery 1. Keeping both FSCs running in the Secondary Broken NOT READY state. Open a telnet session on one of them. 2. Enter fs_util -m. The utility will check both FSCs to determine which one is more current and then switch it to READY. Watchdog will then switch it to FSC Primary Alone, and then automatically perform an fsc_copy to update the second FSC. The second FSC is restarted and should have the status of Ready, OK.
Support Resources eLog File The eLog resides in /bvs/tmp directory. The file name is bvs.log.xx (where xx are the last two characters of the server node’s hostname). mss0101 = bvs.log.01 mss0102 = bvs.log.02 The eLog can also be read using the commands tail, vi, or more. Locate the file in /bvs/tmp and enter ls to verify the files name and location. To display the last 20 lines in the file enter: tail –20 bvs.log.
Chapter 13 Troubleshooting Resources --------------------------------------. | SNAPSHOT REVISION OF BVS SOFTWARE | | This is for Avid MediaStream SupportSystems internal | use only. No support is guaranteed! | | | | Snapshot revision ====>> C.15.10.snap0927 | | Directory: /users/steam/SAN.snap0917 | | Date: 28Sep01 // 12:30pm | `-----------------------------------------------' | Media Stream Server (MSS) Software: BVS System Controller code.................... C.15.
Support Resources [root@1002 /] mdsutil AvailStrm = 36 MaxBit/Strm = 45000000 I/O BlkBytes = AvailBits = 300000000 MaxServerBW = 320000000 AllocedBW = Streams = 2 Buses:Disk/Bus = 1:1 DiskType = AvgDiskTime = Avg Wait Qlen = 66 msec 0 Max = 1140 msec Avg Active Qlen = Total averaged disk(s) server bitrate = Min = 0 49 msec 7.
Chapter 13 Troubleshooting Resources hostname Use the hostname command to verify that your server hostname is correct. [root@01 /bvs] hostname mss0101 sand_state –s The sand_state command with a –s flag will provide the current status of the Fibre Channel Driver. The display provides about two screens of data. What you are looking for is the [FCSA_READY] state after Fibre Channel Driver State. This status will appear twice in the display. Both must be set to [FCSA_READY].
Support Resources node can communicate with the storage system. Start the server node by entering startams with the –f flag. This will save having to go through the entire boot sequence before you verify the state of the Fibre Channel Drivers. [root@1001 /bvs] sand_state -s items 0x1e fcsa_rmgr.numBlocks 0xa fcsa_rmgr.
Chapter 13 Troubleshooting Resources Driver Revision: 1.
Tools for ConnectPlus NS Gateway PC Administration [root@1001 /bvs/tmp] san_checkLan Test LAN Network Connections to the FSC controllers This node 'mss1001' (IP addr 10.73.1.3) is in Cluster '10' and VLAN '1' Options set for 1 MSi units and VLAN switches with 12 ports. FSC A using switch A uses IP = 10.73.1.1 (using VLAN switch B IP = 10.73.21.1) FSC B using switch B uses IP = 10.73.1.2 (using VLAN switch A IP = 10.73.21.2) MSI A using switch A uses IP = 10.73.1.5 (using VLAN switch B IP = 10.73.8.
Chapter 13 Troubleshooting Resources file and start new. When the log file is cleared, the existing log file replaces fsc.log..old and an empty log file is available for recording messages. Periodically check the log to make sure it isn’t too large. Server.log The server.log file captures ftp data and ftp transmission errors. Find it in c:\pinnacle n 336 More information on Gateway PC installation, configuration and troubleshooting is available in the ConnectPlus 1000 Networked Storage Installation
Appendix A MSS 8000 Bandwidth Tables This appendix provides tables that allow you to determine bit-rate channel bandwidth for the MediaStream Networked Storage System, working with Standard Definition video. Input and output channels and system channel bandwidth are covered. n To determine bandwidth figures for High Definition video, consult Avid MediaStream Support. The following table represents the maximum allowable bit rates based on various combinations of encoder and decoder channel usage.
Appendix A MSS 8000 Bandwidth Tables MSS 8000si Channel Bandwidth (in Mbps) (Continued) Outputs Inputs 0 1 2 3 4 5 6 7 8 8 37 31 27 24 21 10 10 10 10 n 9 10 11 12 13 14 15 16 This chart represents a server node receiving the maximum allowable bit rate of 300 Mbps. Depending on the number of nodes and total channels supported by the storage system, the total bit rate allocated for your server node may be less.
System Channel Bandwidth MSS 8000 System Channel Output Bandwidth (in Mbps) 5 Number of Nodes 8 10 Channels per Node 2 3 4 5 6 7 Total System Channels 10 16 20 15 24 30 20 36 40 25 40 50 30 48 60 35 56 70 3 30 20 16 30 20 16 30 20 16 28 18 14 24 15 16 20 12 10 4 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 27 17 13 5 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 30 19 15 6 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 7 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 30 20 16 8 30
Appendix A MSS 8000 Bandwidth Tables Total Bandwidth = 480 Mbps for 1 array, 400 Mbps for 2 arrays, 360 Mbps for 3-4 arrays and 320 Mbps for 5-8 arrays Channel Output Load = 1.5 x Encoder Bit Rate (i.e., Input Load) To use the matrix in the previous tables, determine the optimum bit rate you wish to operate at and the number of channels you wish to output. Find the closest value on the matrix to determine the number of MSS 8000 server nodes, arrays, and total channels required to support that bit rate.
Disk System Bandwidth FSC SuperMicro FSC40 IBM FSC100 WinterPark FSC40 Westville2 FSC100 6 " 1920 " 1920 7 " " " 2240 8 " " " 2300 341
Appendix A MSS 8000 Bandwidth Tables 342
Appendix B Cables and Connectors This appendix provides information about these cables and connectors for the MSS 8000: • RS-422 cable and connectors • AES/EBU input and output • Fibre Channel Cables: Fibre-Over-Copper cables RS-422 Connectors and Cables Use only industry approved connectors and cables when planning for your installation. Some RS-422 cables provided by other manufacturers may not meet the radiated emissions standards specified for the Server Node.
Appendix B Cables and Connectors n RS-422 cables and connectors should be commonly available from most electronic supply outlets.
RJ45 to DB9 Cable Diagram RJ45 to DB9 Front Top 1 1 8 Pin 1 Pin 6 Pin 5 Pin 9 8 RJ-45 Male DB-9 Female Serial Y-Cable to Automation Remote Control and Converter Y-Cable From RJ45 Decoder Connector Decoder RJ45 Pin Number Automation DB9 Pin Number External Converter DB9 Pin Number 1 Not used 3 (RX) 2 3 Not used Receive + 3 8 Not used Receive – 4 2 Not used Transmit – 5 7 Not used Transmit + 6 6 Not used Ground 7 1 1 Ground 8 Not used 2 (TX) Signal 345
Appendix B Cables and Connectors AAES/EBU Audio Connectors and Cables This cable is designed to connect to the MSS 8000si AES/EBU audio connector. AES/EBU Cable If you have any of the audio interface panels, you will not need to make your own connector. The appropriate cables are provided with your order.
AAES/EBU Audio Connectors and Cables Where to Obtain the Connector Contact Amp, Incorporated and ask for the AMPLIMITE® HDP-22 (26 pin) plug, drawing # 748474-1 or equivalent. AMP, Inc. Harrisburg, PA Toll free: 800-522-6752 Phone: 717-564-0100 Fax: 717-986-7575 Web site: www.amp.com Where to Obtain the Cable Use an overall shielded 28 AWG copper drains cable that contains 9 twisted pairs. The outer shield should make a 360-degree connection to the connector shell. Use Belden™ 9809 cable or equivalent.
Appendix B Cables and Connectors Micro D-sub 15 Decoder (Output Audio 6 Channel) Connection Pin No. Description Pin No.
AAES/EBU Audio Connectors and Cables Micro D-sub 15 Decoder (Output Audio 8 Channel) Connection Pin No. Description Pin No.
Appendix B Cables and Connectors Single SD Encoder (Input Audio 8 Channel) Connections Pin No. Description Pin No.
AAES/EBU Audio Connectors and Cables Where to Obtain the Connectors Contact Amp, Incorporated and ask for the AMPLIMITE® HDP-22 (26-pin) plug, drawing # 748474-1 or equivalent. AMP, Inc. Harrisburg, PA Toll free: 800-522-6752 Phone: 717-564-0100 Fax: 717-986-7575 Web site: www.amp.com Where to Obtain the Cable Use an overall shielded 28 AWG copper drains cable that contains 9 twisted pairs. The outer shield should make a 360-degree connection to the connector shell. Use Belden™ 9809 cable or equivalent.
Appendix B Cables and Connectors 352
Appendix C Network Block Diagrams The following four block diagrams are intended to provide you with various visual schemes of how networks might interface with the Avid MediaStream SupportSystems MSS Networked Storage System solutions. n The Network System Block Diagrams are visual representations only, and may or may not reflect the way your MSS Networked Storage System is set up.
Appendix C Network Block Diagrams 1. Two Networked Storage Clusters (Non-Redundant Automation and Gateway) MSS0101 MSS0116 Note: Highlighted items are supplied by Pinnacle Systems. All others are customer supplied. FC to Storage VLAN-A HPJ4812A Switch 21 17 VLAN-B HPJ4812A Switch GWY0101 Automation 10.80.128.7 \24 10.80.128.1 \24 10.80.128.
2. Two Networked Storage Clusters (Fully-Redundant Automation and Gateway) MSS0101 MSS0116 Note: Highlighted items are supplied by Pinnacle System All others are customer sup FC to Storage VLAN-A HPJ4812A Switch 21 17 VLAN-B HPJ4812A Switch 17 21 10.80.129.1 \24 10.80.128.1 \24 GWY0101 GWY0102 10.80.129.2 \24 Gig-Ethernet (copper) HP 5300 10/100/ Gig-Ethernet Layer 3 Switch 10.80.129.250\16 FTP Data and Control FTP Data and Control HP 5300 10/100/ Gig-Ethernet Layer 3 Switch 10.80.128.250\16 A
Appendix C Network Block Diagrams 3. Networked Storage System to Legacy MediaStream (Non-Redundant Automation and Gateway) MSS0101 FC to Storage MSS0116 VLAN-A HPJ4812A Switch 21 VLAN-B HPJ4812A Switch 17 10.80.128.1 \24 Automation Gig-Ethernet (copper) Ta p e Library HP 5300 10/100/ Gig-Ethernet Layer 3 Switch 10.80.128.250\16 Fibre Channel FTP Data and Control 10.80.128.7 \24 GWY0101 Gig-Ethernet (copper) MSS 1600 MediaStream 1600 Legacy System 356 Archive Control 10.80.128.6 \16 No
4. Networked Storage System to Legacy MediaStream (Fully-Redundant Automation and Gateway) MSS0101 FC to Storage MSS0116 VLAN-A HPJ4812A Switch VLAN-B HPJ4812A Switch 21 (9) 17 (5) 17 (5) 10.80.129.1 \24 21 (9) Automation 10.80.128.1 \24 10.80.129.2 \24 GWY0102 10.80.129.7 \24 Gig-Ethernet (copper) HP 5300 10/100/ Gig-Ethernet Layer 3 Switch 10.80.129.250\16 FTP Data and Control Gig-Ethernet (copper) Automation Backup 10.80.128.2 \24 Ta p e Library HP 5300 10/100/ Gig-Ethernet Layer 3 S
Appendix C Network Block Diagrams 358
Appendix D Legacy FSC and MSi Front & Back Panels File System Controllers: Front Panels Super Micro PC IBM 355 File System Controllers File System Controllers: Rear Panels Super Micro IBM 355
Appendix D Legacy FSC and MSi Front & Back Panels FSC 40 VLAN to MSi PC Connections hp procurve switch 2524 J4813A 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 4 5 1 6 13 14 15 16 17 18 Link 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22 23 24 Mode Mode 7 8 9 VLAN A hp procurve switch 2524 J4813A 4 5 Port 19 25 26 1 2 3 7 8 9 10 11 12 19 20 21 22 23 24 Link 1 6 13 14 15 16 17 18 Link 2 3 4 5 6 13 14 15 16 17 18 10 11 12 19 20 21 22
IBM 355 Keyboard Video and Mouse Connections C2T Out Connector MSi PC Keyboard, Video, and Mouse Connectors Mouse/keyboard port VGA port 361
Appendix D Legacy FSC and MSi Front & Back Panels MSi PC Connections RS-232 connector (COM 2) MSi PC MSi PC RS-232 Connector RS-232 connector MSS-8000 MSS 8000 362 Modem (COMModem 1) (COM 1)
Appendix E Specifications MS Server 8000NS Video ITU-R BT.601-2 resolution MPEG 2 6 to 50 Mb/s, user selected (10 Mb/s quality comparable to 30 Mb/s MJPEG) Serial digital component input/output 75 ohm BNC NTSC/PAL analog output Audio 4 or 8 channels (2 or 4 stereo pairs) per video channel. AES/EBU 48 kHz, 16 bit Musicam compliant XLR and 75 ohm BNC connections available with optional interface.
E Specifications Control RS-422 control for each channel Back-to-back frame-accurate play Genlock video reference required for frame-accurate system operation. Supplied system console provides a Windows 2000™ based interface separate from the automation for server set-up, diagnostics, and emergency play-to-air and dub.
Safety Humidity Non-operating/Storage Humidity Range: 15 to 90% RH Operating Humidity Range @ 72°F (22°C): 20 to 80% RH Recommended Operating Humidity Range @ 72°F (22°C): 30 to 50% RH Altitude Non-operating: 15,000 ft (4600 m) Operating: 10,000 ft (3100 m) Temperature rating above 8,000 ft (2500 m): 95F (35C) over full range EMC Meets the requirements of: • FCC Part 15 (Class A for Digital Equipment) • EMC Directive 89/336/EEC (EN55103-1, EN50082-1, IEC801-2,3,4) • CISPR 22/EN55022 Class A (1998/A1/A
E Specifications Chassis Shipping Box Dimension (Continued) Component Length Width Height MSS 8000 Serve 35.0 in (88.9 cm) 36.0 in (91.4 cm) 19.0 in (68.6 cm) Fibre Channel Switch 20.0 in (50.8 cm) 21.75 in (55.2 cm) 9.5 in (24.1 cm) Palladium Store 1000 Chassis 27.5 in (69.9 cm) 24.75 in (62.9 cm) 14.5 in (36.8 cm) Palladium Store 1000 Drives (2 boxes) 20.5 in (52.1 cm) 14.5 in (36.8 cm) 11.5 in (29.2 cm) ConnectPlus 1000 NS Gateway 24 in (61 cm) 8 in (20.
Component Specifications Components Weights for MS Products (Continued) Component Weight Fibre Channel Switch 8-Port 32-Port 10.7 lb (4.9 kg) 18.5 lb (8.4 kg) Palladium Store 1000 70 lb (32 kg) ConnectPlus 1000 NS Gateway 30 lb (13.5 kg) Line Voltage Requirements Component Current 120 V Current 240 V Watts File System Controller 3A 1.5 A — MSi/Gateway Computer 5.0 A 3.0 A — MSi Monitor 1.5 A 0.75 A — MSS 8000 Server 10.0 A 5.0 A 595 W 8 port 32 port 1.5 A 3.0 A 0.75 A 1.
E Specifications 368
Appendix F Regulatory and Safety Notices Warnings and Cautions w w w c c Never install equipment if it appears damaged. Disconnect the power cord before servicing unit. Only perform the services explicitly described in this document. For services or procedures not outlined in this document, speak with authorized Avid service personnel. Follow all warnings and cautions in the procedures. Operate the device within its marked electrical ratings and product usage instructions.
Appendix F Regulatory and Safety Notices Canadian ICES-003 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
European Union Notice Type of Equipment: Information Technology Equipment Product Name: Products for the Windows NT, Windows 2000, or Windows XP Operating System: Avid Adrenaline DNA, Avid DS Nitris DNA, Avid Equinox Break-Out-Box, Avid|DS, Avid Xpress, Avid Xpress DV, Film Composer, Media Composer, MediaDock, MediaDock 2+, MediaDrive, MediaRAID, MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II Drive, Meridien I/O box, NewsCutter, NewsCutter DV, NewsCutter XP, Pro Tools AVoption|V10, Symphony Prod
Appendix F Regulatory and Safety Notices (4) Products for MediaNetwork and Workgroups: products were tested in a typical Avid ProEncode, Avid Unity ISIS, Avid Unity MediaManager, Avid Unity MediaNetwork (includes File Manager), Avid Unity TransferManager, LANserver, LANserver EX, MEDIArray, MEDIArray Drive, MEDIArray II, MEDIArray II Drive, MEDIArray ZX, MEDIArray ZX Drive, Nearchive, PortServer, or Xdeck configuration.
Taiwan EMC Regulations Taiwan EMC Regulations Taiwan EMC Regulations BSMI Class A EMC Warning Power Supply Cord Notice English c CAUTION - The power supply cord is used as the main disconnect device, ensure that the socket outlet is located/installed near the equipment and is easily accessible. German c ACHTUNG - Zur sicheren Trennung des Gerätes vom Netz ist der Netzstecker zu ziehen. Vergewissern Sie sich, daß die Steckdose leicht zugänglich ist.
Appendix F Regulatory and Safety Notices German c ACHTUNG - Explosionsgefahr wenn die Battery in umgekehrter Polarität eingesetzt wird. Nur mit einem gleichen oder ähnlichen, vom Hersteller empfohlenen Typ, ersetzen. Verbrauchte Batterien müssen per den Instructionen des Herstellers verwertet werden. French c ATTENTION - Il y a danger d'explosion s'il a remplacement incorrect de la batterie. Remplacer uniquement avec une batterie du meme type ou d'un type equivalent recommande par le constructeur.
Lithium Battery Notice German w w Warnung: Dieses Produkt ist darauf angewiesen, daß im Gebäude ein Kurzschlußbzw. Überstromschutz installiert ist. Stellen Sie sicher, daß eine Sicherung oder ein Unterbrecher von nicht mehr als 240 V Wechselstrom, 10 A (bzw. in den USA 120 V Wechselstrom, 15 A) an den Phasenleitern (allen stromführenden Leitern) verwendet wird.
Appendix F Regulatory and Safety Notices - Si cette unité est montée dans un casier partiellement rempli, charger le casier de bas en haut en plaçant l'élément le plus lourd dans le bas. - Si le casier est équipé de dispositifs stabilisateurs, installer les stabilisateurs avant de monter ou de réparer l'unité en casier.
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index A AC line voltage specifications 110 AES/EBU 86, 88 Audio connectors 346 AMS application 28 AMS operating system installing/upgrading 286 Analog-to-digital converters 85 array_services utility 168, 183 Audio adjustments 257 Audio connectors pinnouts 346 Audio devices user-supplied connections 84 Audio input/ output connections 87 Audio interface modules 88 panels 79 Australia EMC regulations 372 Automation, user-supplied connections 84 interference causing equipment regul
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ removing 205 replacing/adding 204 video output 86 video/audio adjustments 256 Digital-to-analog converters 259 Disk Management window 131 Down-conversion 104 Drop Frame 121, 123 Dual Decoders adding 207 setting address 206 E edit_bvsrc 218 EIA racks 74 eLog file 329 clearing 329 Encoder ports 250 Encoders 38 adding 216 audio connections 87 calibration with server 258 configuring channels 122 dip switch location 215 dip switch settings 215 identifying faulty 214 input cabl
ABCDEFGHIJKLMNOPQRSTUVWXYZ Humidity, recommended 65 HyperTerminal Fibre Channel communications 303 sending files 296, 297 session setup 291 I Input audio, headroom adjustments 255 Installation guidelines 63 K KVM switch connection to File System Controllers 101 connection to MSi PC 101 L Lantronix Module removal and replacement 220 setup 222 Log files 328 ls command 145 M mdsutil command 330 MediaStream 8000 adding a server node 232 adding nodes 31 configuration 155 connection to Fibre Channel switches
Index ABCDEFGHIJKLMNOPQRSTUVWXYZ mv command 146 N New Zealand EMC regulations 372 P Palladium Store 1000 29 adding arrays 32 chassis components 167 Control Panel 239 RAID configuration 42 replacing power supplies 244 SNMP 34 Play window 120, 127 Playlists creating 129 loading 129 Power requirements 110 Power supplies failure 231 monitoring 135 replacing 232 replacing Palladium Store 1000 244 Preserved Lines of Vertical Interval 123 Previewing video files 126 Program Stream 123 PumpKIN TFTP 289, 302 pwd
ABCDEFGHIJKLMNOPQRSTUVWXYZ T Taiwan EMC regulations 373 Telnet 136 logging sessions 319 opening a session 137 Temperature, recommended operating 65 Trap notification 175 Index Routers 61 subnet mask 57 VME card cage 28, 79 vmescan command 209, 217, 331 W wq command 148 U UNIX 143 UNIX commands 329 syntax 144 Up-conversion 103 UPS 110 X XLR input audio module 89 input/output 93 output audio module 86 V VDCP (Video Disk Control Protocol) 35 vi editor 147 vi quick reference 148 Vibration considerations
Index 382 ABCDEFGHIJKLMNOPQRSTUVWXYZ
ABCDEFGHIJKLMNOPQRSTUVWXYZ Index 383
Index 384 ABCDEFGHIJKLMNOPQRSTUVWXYZ
