Avid® NEXIS® Client Manager Installation and User’s Guide Version 7.
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Contents Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Who Should Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Symbols and Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 If You Need Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Enabling the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Configuring the Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Windows Client Network Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Configuring Mac Client Network Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 4 NEXIS Log Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Running the Avid NEXIS Log Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Changing the Log Utility Profile Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Chapter 5 Network Adapter Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 Using This Guide The Avid® NEXIS™ media network provides a high-performance distributed file system that contains high-capacity shared media storage for workgroups of connected Avid editing workstations. This user’s guide describes how to connect your client system to the media network, mount workspaces, and configure your system for best performance. Unless noted otherwise, the material in this document applies to the Windows®, Mac OS®, and Linux® operating systems.
Symbol or Convention Meaning or Action (Windows), (Windows only), (Macintosh), or (Macintosh only) This text indicates that the information applies only to the specified operating system, either Windows or Macintosh OS X. Bold font Bold font is primarily used in task instructions to identify user interface items and keyboard sequences. Italic font Italic font is used to emphasize certain words and to indicate variables. Courier Bold font Courier Bold font identifies text that you type.
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1 Avid NEXIS Client Manager Installation Before installing the Avid NEXIS Client software, make sure you have the appropriate network adapter and driver installed, and adjust any settings. See the Avid NEXIS ReadMe for details. For the correct network adapter slot locations for client systems qualified with Avid NEXIS, see the Avid Configuration Guidelines and Slot Configurations Knowledge Base article, and select the platform you have or are considering.
Dual Port Network Connections Dual 1-Gb or 10-Gb Ethernet connections allow you to use a dual-attached client for redundancy and performance enhancements. Dual connected 1-GbE or 10-GbE clients can be on the same subnet for redundancy. The dual port Intel PRO network adapter is supported with Windows clients and the built-in dual Ethernet ports are supported with Mac clients. Each port is configured separately.
- Select the Ultra High Resolution setting in the Client Manager Preferences. - Mount a workspace. Installing the Myricom Network Adapter on Mac Clients The Avid NEXIS software is available on the Avid NEXIS Software kit. Load the files on your Avid editing client and use the following information to set up the Myricom 10-Gb network adapter. To install the Myricom network adapter in Mac clients: 1. Shut down the Avid editing system. 2. Install the Myricom network adapter in the appropriate slot.
n The Avid NEXIS Management Console requires the latest Adobe® Flash® Player. If you encounter problems with the Avid NEXIS Management Console display, you might have an outdated version or multiple versions of the Flash Player installed. Uninstall any previous versions of Flash Player and install the version included on the Installers page of the Avid NEXIS Management Console, or download and install the latest version from adobe.com.
t The \AvidNEXISClientInstallers folder in the software kit t The Management Console, Installers page 3. Double-click the AvidNEXISClient_Win64_n.0.0.nnnnn.msi file. 4. Follow the on-screen instructions. To complete the Client software installation on Windows, reboot the client. 5. Start the Client Manager and, if applicable, reapply any previous preferences and network interface settings. You can also re-add any previously configured remote hosts. 6.
To install the Linux client software: 1. Copy and save the appropriate Linux Client installer file to the user’s home directory of your Linux client system. 2. Open the Terminal application: Application, System Tools, Terminal on your Linux client. n When using the Terminal program, file names and paths are case sensitive. 3. Type cd [your home directory] and press Enter. 4.
n Configure the Client Manager settings only for the network profiles that are connected to your Avid NEXIS system. If you are unsure which network connections are used, see your network administrator. To configure the Client Manager settings for Windows network profiles: 1. Verify which network connection profile(s) are used to connect to your Avid NEXIS system by doing the following: a. Click Start, Control Panel. The Windows Control Panel opens. b. Click “Network and Internet.
Avid NEXIS Shared Storage Network Connection The Client Manager software automatically checks for System Directors on the Avid NEXIS shared storage network. You can configure the Client Manager software to reconnect automatically to Avid NEXIS systems when you restart your system.
t (Linux) If the Client Manager alias icon is not available, click Applications, System Tools and select Avid NEXIS Client Manager. 2. Select the System Director you want to connect to from the Systems list. If this is the first time connecting, identify your System Director; see “Adding a Remote Host” on page 17. 3. Connect by doing one of the following: t Click the Connect button. t Right-click the System Director name and select Connect. t Double-click the System Director name. 4.
If you hover the mouse cursor over the tray icon, a tooltip containing additional information appears: Changing Your Password You can change the password you use to log on to your ISIS or Avid NEXIS user account. n If your user name and password are different for your client system and your ISIS or Avid NEXIS account, your system cannot automatically reconnect to the media network when you restart your system. To change your ISIS or Avid NEXIS account password: 1.
n The ISIS or Avid NEXIS Management Console display might differ according to your user account’s access privileges. Client Network Descriptions All clients in the media network are classified depending on how they connect to the network. The following list describes each network layer: • Directly connected to the ISIS (only supported for the ISIS | 7500 - 7000 and ISIS | 5500 - 5000) • Switched Media Network — Not routed.
Callout Description 1 Clients with 1-Gb or 10-Gb connections to the switch 2 Avid-approved Layer 2 switch with 1-Gb or 10-Gb ports to the clients and a 10-Gb port for the ISIS or Avid NEXIS systems 3 Switch connected to ISIS or Avid NEXIS system with 10-Gb 4 ISIS or Avid NEXIS system 5 VLAN Routed Media Network Configuration A routed media network configuration consist of a group of clients, connected to an Avid qualified layer-3 switch (routed), with known Quality of Service (QoS); traffic rout
Callout Description 1 Layer 3 Routed/Switched Network 2 Corporate network clients (1-Gb connections) 3 House (corporate) switch (not Avid-approved) 4 Routed media network 5 Avid-approved Layer 3 switch with multiple VLANs 6 Clients 7 Avid-approved Layer 2 switch with 1-Gb or 10-Gb ports for clients, and 10-Gb ports for the ISIS or Avid NEXIS system 8 ISIS or Avid NEXIS systems 9 Clients with 1-Gb or 10-Gb connections to switch 10 VLAN Adding a Remote Host If your client is not on the s
3. In the text box, type the server name or IP address of the ISIS or Avid NEXIS System Director to which you want to connect. 4. Click Add. The Input dialog box opens. 5. Click Add. n The Client Manager user interface can take up to 30 seconds to display changes made in the Remote Host Settings. 6. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.
Option Description Windows Firewall (Windows) Enables the firewall profile configurations used in your ISIS or Avid NEXIS shared storage network: domain network, public network, or private network 4. Click the green check mark to apply the settings or the red X to close the dialog box without any changes.
Enabling the Network Interface Enable only the network interfaces involved with communicating with the ISIS or Avid NEXIS system. To select the Network Interface: 1. Open the Client Manager. 2. Click the Network Interface Settings button from the toolbar of the Client Manager window. 3. Make sure your ISIS or Avid NEXIS Ethernet network connection is selected. 4. Click the green check mark to apply the changes or click the red X to close the dialog box without any changes.
5. In the General tab, select the “Use the following IP address” option. 6. Type a unique IP address in the IP address text box, depending on your configuration. For help, ask your Avid NEXIS administrator. 7. Type the appropriate subnet mask in the Subnet mask text box. 8. (Optional) If connecting to a corporate network or outside the ISIS or Avid NEXIS subnet, add the Default gateway and DNS server addresses. See your corporate administrator for the Default gateway and DNS server addresses. 9.
4. In the right pane select Manually from the Configure IPv4 menu. 5. Type a unique IP address in the IP address text box, depending on your configuration. For help, ask your Avid NEXIS administrator. 6. Type the appropriate subnet mask in the Subnet Mask text box. 7. (Optional) If connecting to a corporate network or outside the ISIS or Avid NEXIS subnet, add the Default gateway and DNS server addresses. See your corporate administrator for the Default gateway and DNS server addresses. 8.
2. Click the Wired tab (selected by default). 3. Select the network connection and click Edit. 4. Click the IPv4 Setting tab. 5. Configure the adapter’s addressing (method, address, netmask and so on) according to the connection plan for your facility. 6. If you have made changes, click Apply. Configuring CentOS Linux Client Network Properties To configure the Ethernet port on your CentOS Linux clients: 1. Click Applications, System Tools, Settings, Network. 2.
n For information on configuring the ISIS or Avid NEXIS switches, see the Avid Network and Switch Guide, available on the Knowledge Base. Configuring 10-Gb Client Connections Some client configurations might require that the 10-Gb network adapter is the only active network interface available to ISIS or Avid NEXIS. If this is the case, disable the other network interfaces, including the corporate uplink, in the Client Manager network preferences. Do not disable the NIC using the Windows OS.
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2 Using Avid Client Manager The Avid NEXIS Client Manager allows a client system to connect to an ISIS or Avid NEXIS network. The Client Manager runs in the background so you can mount and access your workspaces at any time, as well as manage your workspaces and bandwidth reservations. On Windows clients an icon appears in the System Tray in the lower right corner of your desktop. On Mac clients, an icon appears in the dock.
Callout Description 2 Systems list — Lists all available and connected ISIS or Avid NEXIS systems 3 System bandwidth area — Displays bandwidth settings (hidden by default), display setting is in the General Preference Setting dialog window 4 Workspaces list — Lists all workspaces available on connected ISIS or Avid NEXIS systems. For more information, see “Workspace Display” on page 35.
Button Name Location Function(Continued) English Language Setting Client Manager toolbar Select the language displayed in the Client Manager window. The following languages are available.
Button Name Location Function(Continued) (none) System Login dialog Applies to Windows clients only.
Button Name Location Function(Continued) Delete Various Client Deletes an item in the selected dialog box (for example, deletes Manager dialog boxes a selected remote host) Apply Various Client Applies settings or changes made in the open dialog box Manager dialog boxes Close Various Client Closes the open dialog box. Any changes that were not applied Manager dialog boxes revert back to the last saved settings.
n t (Windows) — Right-click the Client Manager icon and select Avid NEXIS Client Manager. t (Mac) — Select Go, Applications, and then double-click the AvidNEXIS folder. In this folder, double-click the NEXISClientManager.app file. t (Linux) — Click Applications, System Tools and select Avid NEXIS Client Manager. To add the Client Manager launcher icon to the panel or desktop on a Red Hat Linux client, click Applications, System Tools.
n Disconnecting from an ISIS or Avid NEXIS system is different from closing the Client Manager window. If you close the Client Manager without disconnecting from the ISIS or Avid NEXIS systems, all ISIS or Avid NEXIS connections remain connected, and mounted Workspaces stay mounted. To disconnect from an ISIS or Avid NEXIS system: 1. In the Systems list, select the ISIS or Avid NEXIS system you want to disconnect from. 2. Click Disconnect.
To mount an ISIS or Avid NEXIS workspace on your system: 1. Open the Client Manager. (For help, see “Using Avid Client Manager” on page 25). The Workspaces list opens. The Online field displays a green icon for Workspaces that are already mounted. You can filter the Workspaces list by Workspace name. 2. Do one of the following: n t Select a workspace and click the Mount button. t Right-click a workspace and select Mount. t Double-click the workspace.
The Client Manager mounts the selected workspace on your client and the Online icon for the mounted workspace changes to green. (Windows) The Workspaces list displays the drive the workspace is mounted on. If you use letterless drive mappings, the Workspaces list displays “UNC path” next to the Online icon. On Mac OS X systems, it displays the path to the mount point.
Configuring Workspace Mount Points (Windows) The Client Manager allows you to configure the drive letter used when mounting ISIS or Avid NEXIS workspaces. This allows you to prevent workspaces from being assigned drive letters you want reserved for other uses. n The Client Manager skips fixed drives and drive letters that are already in use.
Workspace Display The Workspaces list provides the following information: • Name of the shared storage system hosting the Workspace • Workspace name • If mounted, shows the drive letter (Windows), UNC path, or mount point for the mounted workspace.
- Right-click in the Workspace list, and select Retrieve Details, All Workspaces. Additional details are retrieved for all workspaces. Differences in Workspace Size Display Between ISIS and Avid NEXIS In Avid NEXIS v6.0, the method of reporting space has changed. On ISIS systems and clients, size was calculated and displayed in binary numbers (base 2, or multiples of 1024). In Avid NEXIS, space is calculated in decimal numbers (base 10, or multiples of 1000).
Workspace Sizes on Avid NEXIS Systems (v6.0 Client) Sorting the Display If the Workspaces list contains a large number of workspaces, you might want to sort the items in the list. To sort the Workspaces list: 1. Click on a field heading that you want to sort. A blue arrow appears next to the field heading. 2. Click the field heading again to reverse the sort order. Filtering the Display If the Workspaces list contains a large number of workspaces, you might want to filter the items in the list.
Bandwidth Reservations You can use the Client Manager to obtain a default bandwidth reservation; however, the reservation cannot exceed your system’s device limit or your client bandwidth limit, whichever is lower. (The administrator sets bandwidth limits in the Management Console, optionally based on the client type specified by the Client Manager.) Bandwidth limits are hidden by default; you can enable their display in the General Preferences settings dialog box; see “Workspace Display” on page 35.
3. Use the up/down buttons to select the number of streams you will need. 4. Select the type of stream from the list. There are several presets for various formats, as well as numeric bandwidth values. n If the selected bandwidth value exceeds the limits imposed either by the client type specified by the Client Manager or the reserved bandwidth value set in the Management Console, a warning symbol will appear next to the Total Rate value.
4. Click the red X to close the dialog box. Managing Logs and Messages The Client Manager keeps a log of information, warnings, and error messages. You can view the current log in the Messages section of the Client Manager window. You can also save a copy of the log, and you can clear the log maintained for the current work session. n The Client Manager clears all logs when you exit the application. To view Client Manager event logs: 1. Open the Client Manager.
3 Avid PathDiag Tool Avid PathDiag tool is a diagnostic utility that allows you to validate your Avid NEXIS storage group by quantifying the throughput of Windows or Mac editing applications accessing Avid NEXIS workspaces. The Avid PathDiag tool can also test the throughput from local storage elements and any other shared storage to which a client has access. n The Path Diag Tool provides basic diagnostics. For more robust tests and results, use the Avid Benchmark Utility.
PathDiag Tool Interface The primary user interface of PathDiag tool consists of a single window from which you can select the test to be performed, start and stop the selected test, and view the test results as the test progresses. You access auxiliary controls through dialog boxes. The callouts in the figure below are described in the following sections.
Item Description IOs Displays the current number of I/O operations that have been completed during the test Current Rate (MB/s) Displays the calculated throughput or bandwidth (in megabytes per second [MB/s]) for recent I/O operations that have been completed Average Rate (MB/s) Displays the average throughput or bandwidth (in megabytes per second) for the duration of the test Errors Displays the number of errors encountered during testing.
The Test Results graph plots results measured over time, which is particularly useful when you want to observe trends or patterns in performance. For example, if another process is running that creates a periodic high demand on the storage subsystem being tested, you might see a periodic drop in observed throughput in the Test Results graph.
2. Do the following: a. Choose a Test Name from the drop-down list. The predefined tests perform reads or writes at a bandwidth similar to that required for DV 25, DV 50, IMX 30, or low resolution operations. b. Select a path to the workspace to test, or enter it in the field. This can be a UNC path (for example, \\myMachine\myShareFolder\subfolder). c. Set the test duration in minutes (2, 5, or 10), and whether or not to loop the test indefinitely.
Parameter Description File Access Method PathDiag tool supports more than one interface or protocol for accessing data. This option allows you to control which interface is used. Choose one of the available settings: Reads vs Writes • Automatically select — PathDiag tool selects a protocol automatically for testing the selected path. Generally, the tool selects Win32 File API for the specified path. • Win32 File API — PathDiag tool uses the Win32 File API for its data file access.
Parameter Description(Continued) Use named common file for Reads This option changes the way that the Path to Test parameter is used, and the option is intended for advanced users only. When you select this option, the Path to Test parameter must specify a full path, including a file name. The test utility uses the named file for its Read tests. The utility creates the file if it does not exist and deletes it at the end of testing.
2. Select Network Connectivity Test from the File Access Method menu. The Network Hosts list displays the available systems in your network. 3. Type the host name or the IP address of the network system you want to test. 4. (Option) Set the Ping Data Buffer Size. The default buffer size is 8192 bytes, and the maximum buffer size is 64 KB. 5. Click OK. When you run the Network Connectivity test, results display in the Test Results graph area of the PathDiag tool.
Network Connectivity Results Category Description Source The IP address of the client system Target The host name and IP address of the target system Sent The number of packets sent Recv The number of packets received Lo RTT (ms) The minimum round-trip time (in milliseconds) Hi RTT (ms) The maximum round-trip time (in milliseconds) Avg RTT (ms) The average round-trip time (in milliseconds) Lo Hops The minimum number of forwarding routers in the path between the source and the target system
Also, if the throughput is slow as the test is starting, this might be reflected in the average rate. For example, if the target bandwidth is 4.0 MB/s, the actual average rate calculated at the conclusion of the test might be 3.98 or 3.99 MB/s. Performance Graph The graph of results over time can help experienced users obtain information about system performance.
4 NEXIS Log Utility The Avid NEXIS Log Utility, primarily used by Avid Customer Support, shows logging information for the Avid NEXIS client connection. This utility is installed with the Avid NEXIS client software and helps to diagnose client issues using a common user interface for Windows, Mac, and Linux clients. The Log Utility automatically compresses and timestamps continuous logs.
- Default — Use this profile if you are unsure of which profile to use. These logs capture general Avid NEXIS client problems. - Client Hang — Capture these logs if the editor stops while capturing, playing, consolidating, or transcoding to an Avid NEXIS Workspace, and you want to see if the unexplained client failure is associated to Avid NEXIS functions. Many of these failures could be an issue with the editor.
3. Click Load. The configuration for the selected Profile is loaded. n To view the test configuration that was loaded, click the Configure button. 4. Click “Current Settings” in the Tools section to change the configuration settings. 5. Select or deselect the changes you want in the Snapshot Options, Trace Buffer Filtering, and Continuous Logging sections of the window. 6. Click Browse to define where you want the log files to be saved or type in the new path. 7.
5 Network Adapter Reference This appendix describes the default settings for Windows clients that are set automatically by the Avid NEXIS Client software, and the values set by the OS or the Myricom driver for Mac clients. This appendix also includes the procedure to change the settings if necessary. The Avid Client installer and Client Manager do not check for or change any network adapter settings on Linux systems.
5. Click Performance Options in the Setting list, then click Properties. a. Click Flow Control and set the Value to Rx&Tx Enabled. b. Click Interrupt Moderation Rate and set the Value to Enabled. c. Click Interrupt Throttling Rate and set the Value to Adaptive. d. Make sure that the Receive Buffers Value is set to 1024. e. Make sure that the Transmit Buffers Value is set to 1024. f. Click OK to close the Performance Options. 6. Click the Power Management tab.
a. Deselect the “Reduce power if cable disconnected” power saving option. b. Deselect the “Reduce link speed during standby” power saving option. 7. Click OK to close the Server Adapter Properties dialog box. 8. (Option) If this is a dual port network adapter, repeat steps 3 through 7 to configure the second Intel PRO/1000 port. 9. Restart the client system.
To configure the 10-Gb Myricom network adapter in Windows clients: 1. Click Start and type ncpa.cpl in the Search text box. (On Windows 8, open the Search text box by pressing the Windows key on your keyboard and start typing on the Windows 8 desktop.) 2. Right-click on the Myricom adapter and select Properties. 3. Click Configure.
4. Click the Advanced tab. 5. Click OK. After changing the Myricom adapter settings, restart your client system. Myricom Network Settings for Mac Clients On 1 Gb Mac clients, the OS sets the MTU value appropriately. On 10-Gb Mac clients, the Myricom driver sets the MTU value appropriately. For reference, the network settings are provided in the following table.
Index Numerics 10-Gb network adapter Client Manager preference setting 24 configuring as default connection 23 connection to Avid NEXIS engine 23 See also Myricom 10-Gb network adapter UHRC client 24 1Gb adapter settings Mac 58 A Accessing Client Manager Help 37 Adding remote hosts 17 Administration tool See Management Console Administrative tasks clearing cached data 39 setting Client Manager display properties 18 using logs 40 Adobe Flash Player 6 uninstalling 6 Assigning mount points 34 Auto Connect (to
Index messages area 40 mounting Workspaces 31, 32 opening Management Console 13 Preferences dialog box 17 quitting 31 retrieving workspace details 35 saving logs 40 setting client type 18 setting display properties 18 software installation 6 sorting display 37 starting hidden 18 umounting Workspaces 31 viewing logs 40 window 25 Windows Tray icon 12 Workspaces display 35 Client Manager display properties Client Type 18 Display Bandwidth in Bits Per Second 18 Enable Bandwidth Columns 18 Enable Bandwidth Dial
Index F Fast user switching 11 File Access Method (PathDiag tool) 46 File Access Protocol (PathDiag tool) 43 Filtering Workspaces list 37 Firewall settings 18 Linux 10 Mac 10 Windows (network profiles) 9 H Help accessing 37 Hostnames 29 I I/Os (PathDiag tool) 42 Icons Client Manager 26 connection status 12 Installation Client Manager 6 Intel PRO/1000 drivers 4 options 7, 8, 8 Installing Client software Linux 8 Mac 8 Windows 7 Intel PRO/1000 network adapter description 4 driver installation 4 transmit/rec
Index O Q Online support 2 Opening Management Console from Client Manager 13 OS X See Mac Quitting the Client Manager 31 P Passwords ASCII characters 13 Avid NEXIS, changing 13 PathDiag tool about 41 Automatically Select (File Access Protocol indicator) 43 average rate calculation 49 Average Read or Average Write (Test Results graph) 44 control area 43 custom tests 45 diagnostic tests 44 errors 43 File Access Protocol indicator 43 I/O Operation indicator 43 interface 42 interpreting results 49 logging
Index 10-Gb network adapter 24 UNC (Letterless) Drive Mappings 18 UNC (Universal Naming Convention) paths 18 See also mount points Uninstalling Adobe Flash Player 6 Linux Client 8 Mac Client 8 Windows Client 7 Unmounting Workspaces 31 Unreserving (releasing) bandwidth reservations 38 Updating drivers Mac OS 6 Windows 4 Use named common file for Reads 45 User interface buttons 26 described 25 window 25 unmounting 31 V Viewing Client Manager logs 40, 40 PathDiag results 42 W Win32 File API (PathDiag File
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