Avid ProEncode ® ™ Setup and User’s Guide a
Copyright © 2001–2002 Avid Technology, Inc. and its licensors. All rights reserved. Avid ProEncode Setup and User’s Guide • Part 0130-05058-01 Rev.
Contents Chapter 1 Overview ProEncode Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Software Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 ProEncode Client. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 DMS Broker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 ProEncode Provider . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adding Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Installing the ProEncode Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Setting Up an Encoder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing and Configuring the Encoding Application . . . . . . . 39 Installing the ProEncode Provider Software . . . . . . . . . . . . . . . . 39 Registering a ProEncode Provider with the DMS Broker. . . . .
Opening the DMS Providers Page. . . . . . . . . . . . . . . . . . . . . . . . . 73 DMS Providers Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Customizing the DMS Providers Display . . . . . . . . . . . . . . . . . . 75 Deleting Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Using the DMS Users Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Opening the DMS Users Page . . . . . . . . . . . . . . . . . .
CHAPTER 1 Overview This chapter provides an overview of the ProEncode application. It includes the following sections: • ProEncode Basics • Software Components • Configurations and Requirements • Encoding Workflow • QuickTime Reference Movies ProEncode Basics Today’s production houses face a rising demand for translating media into formats suitable for distribution via the Web, DVD, or CD-ROM — often at the same time.
For example, you can use Avid Distributed Media Services (DMS) and ProEncode to send a sequence from your Media Composer® system to multiple encoding workstations, which then simultaneously create a QuickTime movie, an MPEG-2 movie, and any other formats available from the encoding application. While these workstations are encoding, you can work on your next Media Composer sequence.
Software Components ProEncode consists of the following software components: • ProEncode Client • DMS Broker • ProEncode Provider • DMS Administration Tool This section describes each component and how it functions. For complete information about using the software components, see Chapter 3. ProEncode Client The ProEncode Client software resides on the Avid editing system.
The ProEncode Client window displays information about the jobs that you have added to your batch. DMS Broker The DMS Broker software resides on a computer other than the computer running the Client software. In most cases, this computer also performs the encoding, although you can install the Broker on its own computer. The Broker serves as a go-between: it matches encoding jobs and their corresponding settings with a suitable encoding station.
layered. For more information about DMS, see “ProEncode Basics” on page 7. The DMS Broker window displays information about the status of the Broker and the jobs in the batch. ProEncode Provider The ProEncode Provider software resides on the computer that performs the encoding (the encoding station or encoder). The Provider starts the encoding application and sends it information about a job. The Provider then monitors the job and sends information about the job status to the DMS Broker.
DMS Administration Tool The DMS Administration Tool is a Web-based application that you can access through a browser from anywhere on the Internet. The DMS Administration Tool displays information about the ProEncode system, such as job status and ProEncode Providers. It is also a tool for managing jobs, providers, services, and users. For more information about the DMS Administration Tool, see Chapter 4. Distributed Media Services (DMS) is the software infrastructure on which ProEncode is layered.
Configurations and Requirements You can configure ProEncode in three different network environments: • Avid Unity MediaNet Environment • Local Area Network (LAN) Environment • PortServer Pro Environment Avid Unity MediaNet Environment Figure 1-1 shows ProEncode components in an Avid Unity MediaNet environment.
Figure 1-1 ProEncode Components in an Avid Unity MediaNet Environment System Requirements ProEncode components in an Avid Unity MediaNet environment have the following system requirements: • ProEncode Client: A computer running one of the following Avid editing applications: - Symphony™ Release 3.1 or later - Media Composer or Film Composer® Release 10.1 or later (Windows or Macintosh) - Avid Xpress Release 4.
- NewsCutter Release 2.0 or later - NewsCutter XP Release 2.0 or later Minimum hardware requirements are the same as the Avid editing application’s requirements. • DMS Broker: A computer running Windows 2000 - Pentium®-class processor or faster - 94 MB of RAM - 800 x 600, 16-bit display The computer also requires Internet Explorer 5.5 or later. For more information, see the Avid ProEncode Release Notes.
• Computers running the ProEncode Client and ProEncode Provider need to be licensed and enabled as clients in an Avid Unity MediaNet Fibre Channel network. Computers running the Provider need access to all workspaces referenced by the clip or sequence being encoded. For complete information on configuring Avid Unity MediaNet clients, see the Avid Unity MediaNet Windows Fibre Channel Client Setup Guide or the Avid Unity MediaNet Macintosh Fibre Channel Client Setup Guide.
Local Area Network (LAN) Environment Figure 1-2 shows ProEncode components in a local area network (LAN) environment. Figure 1-2 ProEncode Components in a LAN Environment System Requirements ProEncode components in a LAN environment have the following system requirements: • ProEncode Client: A computer running one of the following Avid editing applications: - Avid Xpress DV Release 2.0 or later - NewsCutter XP Release 2.
Minimum hardware requirements are the same as the Avid editing application’s requirements. • DMS Broker and ProEncode Provider: A computer running Windows NT. Encoding systems require cleaner™ 5.0.2 or later. Minimum hardware requirements are the same as cleaner 5 requirements: - Pentium-class processor or faster - 94 MB of RAM - 800 x 600, 16-bit display The computer also requires Internet Explorer 5.5 or later. For more information, see the Avid ProEncode Release Notes.
PortServer Pro Environment The following illustration shows how the PortServer and MediaNet infrastructure fit together.
Encoding Workflow This section describes the typical workflow for using ProEncode to manage encoding. For more information, see “Encoding a Clip or Sequence” on page 53. 1. Make sure you have configured your ProEncode Client properly. See “Configuring a ProEncode Client” on page 46. 2. In an Avid editor, select the clip or sequence you want to encode. 3. Choose File>DMS>ProEncode. The Export window opens, and the ProEncode Applet window opens. The Add Jobs dialog box also appears. 4.
QuickTime Reference Movies A QuickTime reference movie is a QuickTime movie that contains composition information but no movie data. Instead, the movie contains pointers to the original media in the OMFI MediaFiles directory on local or network media drives. Because the QuickTime reference movie does not contain media, the file is much smaller than a standard QuickTime movie.
A Web browser displays a Help page with information specific to the window or dialog box. You can then use the Contents, Index, or Search button to find additional information. To find out more about how to use Help: t Click the Using Help button in the Help system. The Help system uses your system’s default Web browser, except when you view Help from the DMS Administration Tool. In this case, it uses the same browser as the DMS Administration Tool. Help requires Internet Explorer 5.0 or later.
CHAPTER 2 Installing and Configuring ProEncode This chapter describes how to set up your ProEncode system.
Table 2-1 ProEncode Installation and Configuration Check List Task Section Reference Before you begin: ❑ Check your configuration. “Preparing the Network Environment for ProEncode” on page 25 ❑ Set the location of the temporary file folder. “Setting the Location of the Temporary File Folder” on page 26 ❑ Set up sharing for folders. “Sharing Folders” on page 27 On the computer you will use as the DMS Broker: ❑ Attach the application key to the DMS Broker.
Table 2-1 ProEncode Installation and Configuration Check List (Continued) Task Section Reference ❑ Configure the Provider and connect to the Broker. “Configuring the ProEncode Provider” on page 42 On each computer you will use as a ProEncode Client: ❑ Install the ProEncode Client software. “Installing the ProEncode Client Software” on page 45 ❑ Configure the ProEncode Client.
n If you have multiple workspaces, you need to map only one workspace to a drive. Avid Unity will allow access to other workspaces automatically, based upon the permissions set in the Avid Unity MediaNet Administration Tool. • Set the location of the temporary file folder, as described in “Setting the Location of the Temporary File Folder” on page 26. • Set up sharing for folders, as described in “Sharing Folders” on page 27.
4. In the Shared Storage text box, browse to the location where you want to create the QuickTime reference movie. In an Avid Unity MediaNet environment, this folder needs to be in a workspace that the encoders can access. In a LAN environment, this folder needs to be on a local drive. You must then set up the folder for sharing. See “Sharing Folders” on page 27. 5. Click OK.
• Any other folder that serves as the source for an encoding job, as set in the Add Jobs dialog box (see “Sending a Clip or Sequence to ProEncode” on page 54) or in the Client settings (see “Configuring a ProEncode Client” on page 46). • Destination folder, as set in the Add Jobs dialog box (see “Sending a Clip or Sequence to ProEncode” on page 54) or in the Client settings (see “Configuring a ProEncode Client” on page 46).
3. Right-click the folder, and choose Properties from the shortcut menu. 4. Click the Sharing tab, and then select the Shared As option. You can keep the folder name (the default) or change the name to one that you want to appear on the network. Accept the other default settings. If you need to set permissions, make sure the encoders will have access to the folder. 5. Click OK. The folder can now be shared. 6. On each encoding system, map the shared folders as network drives.
Setting Up the DMS Broker For conceptual information about the Broker, see “DMS Broker” on page 10. Setting up the DMS Broker requires the following procedures: • Installing the DMS Broker Software • Configuring the DMS Broker Installing the DMS Broker Software To install the DMS Broker software: 1. Insert the ProEncode CD-ROM into the CD-ROM drive. If the installer doesn’t start automatically after you insert the CD-ROM, do the following: a. Double-click the My Computer icon. b.
To configure the DMS Broker: 1. Click the Start button, point to Programs, point to Avid, and then select DMS Broker. The DMS Broker window opens. The DMS Broker window displays current information, including the host name for the system on which the Broker resides. The DMS Broker uses the host name to identify itself on the network. Note the Broker name because you need to supply it when you set up the ProEncode Provider and ProEncode Client. 2. Click the Settings button.
3. Supply information for mailing notifications from the Broker to the Client: a. SMTP (Simple Mail Transfer Protocol) Server: Type the name of your local mail server, such as mail.mycompany.com. If you don’t know your mail server, see your network administrator. b. From Address: Type an e-mail address for the Broker, such as DMSBroker@mycompany.com. c. (Option) Type an SMTP Username and Password if your network supports secure e-mail.
For example, http://broker1:8080 3. Press Enter (Windows) or Return (Macintosh). n You can find the Broker name in the Name field of the DMS Broker window. The DMS Administration Tool login screen appears. 4. Type Administrator in the User Name text box. 5. Click Login. The DMS Jobs page appears.
Mode selector 6. Click Users in the mode selector. The Users page appears. User Name link 7. Click the User Name link for the user you want to edit. The Edit User window opens.
8. Type a password in the Password text box. Then, type it again in the Retype Password text box. Passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters in length. Passwords are optional, but Avid recommends a password for the Administrator account. c If you forget the Administration password, you need to delete and re-create all accounts. For more information, see “Reassigning Passwords” on page 81. 9.
Adding Users You can create additional users from the DMS Users page. To create users: 1. Click Users in the mode selector. The Users page appears. Add button 2. Click the Add button. The Create User window opens.
3. Type the user name. 4. Type a password in the Password text box. Then, type it again in the Retype Password text box. Passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters in length. Passwords are optional, but Avid recommends a password for the Administrator account. c If you forget the Administration password, you need to delete and re-create all accounts. For more information, see “Reassigning Passwords” on page 81. 5.
Installing the ProEncode Service Before you set up the encoder, you must install the ProEncode service. You must be an administrator to install the ProEncode service. To install the ProEncode service: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Services in the mode selector. The Services page appears. 3. Click the Install button. 4. Browse to the ProEncode.zip file (located on the CD shipped with your system). 5. Click Install.
Setting Up an Encoder For conceptual information about the ProEncode Provider, see “ProEncode Provider” on page 11. Setting up an encoder requires the following procedures: • Installing and Configuring the Encoding Application • Installing the ProEncode Provider Software • Registering a ProEncode Provider with the DMS Broker • Configuring the ProEncode Provider Repeat these procedures for each encoder that you add to a ProEncode system.
3. Click Installers. 4. Click Install ProEncode Provider. 5. Follow the instructions in the installation program. 6. When the installation is complete, click Exit. The ProEncode Provider installer includes the Avid codecs for QuickTime. A codec (a term derived from compressor and decompressor) is hardware or software that compresses and decompresses data. Encoding applications require the Avid software codecs to decompress the QuickTime reference movie and create the final encoded movie.
5. Click the Register button. The Register Provider window opens. 6. Select the Service, in this case, ProEncode. 7. In the Provider Name text box, type the name of the encoder. 8. In the Application Name text box, type the name of the encoder application, such as ProEncode Provider. 9. Click Register. The Provider will be registered.
Configuring the ProEncode Provider After you have installed the ProEncode Provider software, you need to configure the Provider by choosing the appropriate settings. To configure the ProEncode Provider: 1. Make sure the DMS Broker is running (see “Configuring the DMS Broker” on page 30). 2. Click the Start button, point to Programs, point to Avid, and then select ProEncode Provider. A message appears, informing you that you must supply the Provider name and the Broker name. 3. Click OK.
Table 2-2 ProEncode Provider Settings Setting Description Provider Name Type the Provider name that you supplied when you registered the Provider. If you need to change the Provider name, you can type the new name here, but you also need to change it and re-register the Provider (see “Registering a ProEncode Provider with the DMS Broker” on page 40). Broker Name Type the Broker name as shown in the DMS Broker window.
n If the Provider cannot connect to the Broker, the Status line reads “Connection Error.” Make sure the Broker is running, and then click Connect again. Leave the ProEncode Provider window open. 8. To set up other encoders, see “Setting Up an Encoder” on page 39.
Installing the ProEncode Client Software To install the ProEncode Client software (Windows): 1. Insert the ProEncode CD-ROM into the CD-ROM drive. If the installer doesn’t start automatically after you insert the CD-ROM, do the following: a. Double-click the My Computer icon. b. Double-click the CD-ROM icon. c. Double-click Launch.exe to start the installer. The Avid Technology window opens. 2. Click Installers. 3. Click Install ProEncode Client. 4. Follow the instructions in the installation program.
3. Accept the default installation location from the Install Location pop-up menu, or choose another location. 4. Click Install. The installation starts. When it is complete, a message appears. 5. Click Quit. Configuring a ProEncode Client After you have installed the ProEncode Client software, you must provide the Client with the Broker name. The ProEncode Client installs a ProEncode Client applet also.
ProEncode Client software includes optional settings that you can specify according to your work needs. If necessary, you can override these optional settings in the Add Jobs dialog box (see “Sending a Clip or Sequence to ProEncode” on page 54). You can configure the ProEncode Client on a standalone system (a system that is not an Avid editing system), or you can configure the ProEncode Client on an Avid editing system. See the following procedures. To configure a standalone ProEncode Client: 1.
Macintosh Specify the settings that you want, as described in Table 2-3. Table 2-3 ProEncode Client Settings Setting Description Default Source File (Option) Type the path and file name for the source QuickTime reference movie. You can click the Browse button to find and select the file. Default Destination (Option) Type the path for the folder where you want the final encoded movies to be sent. You can click the Browse button to find and select the path.
4. Click Quit. A message box appears and asks if you really want to quit. 5. Click Yes. The ProEncode Client window closes. To configure a ProEncode Client on an Avid editing system: 1. Start your Avid editing application. 2. Click the Settings tab in the Project window. The Settings scroll list appears. 3. Double-click DMS. The DMS Settings dialog box appears.
4. Type the DMS settings using the descriptions in Table 2-4. Table 2-4 Setting DMS Settings Description DMS Broker is available Click to make sure you are connected to the DMS Broker. You can deselect this option to disconnect without losing your setting information. DMS Broker Type the Broker name as shown in the DMS Broker window. Username Type your user name. You must be a registered user to submit jobs. Password Type a password.
Table 2-4 DMS Settings (Continued) Setting Description Shared Storage Type the directory where you intend to save the QuickTime reference movie. You can click the Browse button to locate the directory. Email address (Option) If you select “Notify me of Job completion by email,” type your e-mail address. Checking the Installation and Configuration To check the ProEncode installation and configuration: 1. Make sure the DMS Broker is running.
CHAPTER 3 Using ProEncode This chapter describes how to use the ProEncode application. It includes the following sections: • Sending a Clip or Sequence to ProEncode • Adding a File to ProEncode • Monitoring the Encoding Encoding a Clip or Sequence There are two methods for encoding a clip or sequence: • Select the clip or sequence within an Avid editing application, and send it to ProEncode. See “Sending a Clip or Sequence to ProEncode” on page 54.
Sending a Clip or Sequence to ProEncode To send a clip or sequence to ProEncode: 1. Check the following: n - Make sure the DMS Broker is running. - Make sure the ProEncode Provider software is running on the encoders you want to use. You can submit jobs to the Broker even if no encoders are available. The Broker will assign the jobs when one or more encoders become available. However, you will not be able to select a specific provider. 2.
Profiles window 4. In the Add Jobs dialog box, the Source text box displays the location of the QuickTime reference movie created by the Avid editing system. Select the following parameters for the job: a. In the Destination text box, type the path for the folder that will hold the encoded movie or click Browse to find and select the folder. You can set a default destination in the Client Settings dialog box (see “Configuring a ProEncode Client” on page 46). b.
Each setting is preceded by a colored Signal icon that indicates the following: Color Meaning Green A Provider that can use this setting is online. Amber At least one Provider can use this setting, but it is not online. You can submit a job, which will be processed when a Provider that can use the setting becomes available. Red No registered Provider can use this setting. This situation might occur if you create a custom setting on a Provider and then delete the Provider.
6. After you have added all jobs to your batch, click Close. The Add Jobs dialog box closes, and the jobs are shown in the ProEncode Client window, along with information about each job. 7. If you want to delete or change a job, select the job and click Remove Job. You can then add the job again, using new parameters. 8. (Option) Type a name in the Batch Name text box. A batch name identifies the group of jobs for notification. The batch name appears in any notification message sent by the Broker.
10. Select the notification options you want. If you do not want to receive notification, do not select either check box. Click OK. 11. Click Submit. A dialog box appears asking for user name and password. You must be a registered DMS user to submit jobs. The Client sends information about all jobs in the batch to the Broker, which in turn assigns each job to a Provider. The Provider starts the encoding application, which processes the job.
To add a file to ProEncode: 1. Make sure the file is in a folder that can be accessed by an encoder. For more information, see “Sharing Folders” on page 27. 2. Start the Client by pointing to the Start button, pointing to Program Files, pointing to Avid, and then selecting ProEncode Client. The Add Jobs dialog box appears. 3. Type the path for the source file in the Source text box, or click Browse and navigate to the file. 4. To encode the file, see “Sending a Clip or Sequence to ProEncode” on page 54.
CHAPTER 4 Using the DMS Administration Tool The DMS Administration Tool lets you monitor and manage all aspects of your ProEncode system.
The DMS Administration Tool The DMS Administration Tool is the user interface for viewing and managing the DMS Broker. Distributed Media Services (DMS) is the software infrastructure on which ProEncode is layered. For more information about DMS, see “ProEncode Basics” on page 7. The DMS Administration Tool is a Web-based application that communicates with the DMS Broker’s built-in Web server. This communication lets you manage ProEncode through a browser from anywhere on the Internet.
n You can find the Broker name in the Name field of the DMS Broker window. The DMS Administration Tool login screen appears. 4. Type your user name and password (see “Using the DMS Users Page” on page 77). 5. Click Login. If the user name and password are accepted, the DMS Jobs page appears.
• Control frame: Displays different options, depending on the mode in which you are working. • Results frame: Displays information based on your choices in the control frame, as described in the following sections. Mode selector Navigation controls Results frame Control frame Table 4-1 describes the five modes and where to find more information about them.
Table 4-1 ProEncode Modes (Continued) Mode Description Section Reference Providers Displays information about encoders that are “Using the DMS Providers running ProEncode Provider software. Lets Page” on page 73 you add, delete, and view settings, depending on your level of privilege. Profiles Displays a list of application profiles that have been registered with the Broker. Lets you delete profiles, depending on your level of privilege.
DMS Jobs Page The DMS Jobs page displays information about jobs you have submitted to the DMS Broker. Table 4-2 describes the information displayed on the DMS Jobs page. Table 4-2 Jobs Page Column Status DMS Jobs Page Information Description The colors and icons in the display indicate the status of the job: Yellow bar with no icon = Encoding is processing. Green bar with Check Mark icon = Encoding is completed. Gray bar with Stop icon = Encoding has been canceled.
Customizing the Jobs List By default, the DMS Jobs page displays all ProEncode jobs that the Broker is currently monitoring. You can customize your view to show only your jobs or to show only jobs in a selected state. To customize the Jobs list: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). The DMS Jobs page appears by default after you log in to the DMS Administration Tool. If the DMS Jobs page does not appear, click Jobs in the mode selector. 2.
In the results frame, the DMS Jobs page displays jobs that match your choices. Navigating the Jobs List The DMS Administration Tool displays jobs in blocks of 15 jobs. It also organizes jobs in groups of 100. Using the following navigation controls, you can view the Jobs list. To view the previous 15 jobs or the next 15 jobs: t Click the Previous or Next button. To view the previous group or the next group of 100 jobs: t Click the Previous Group or Next Group button.
To update the Jobs list, do one of the following: t Click the Refresh button, if available. t Click any navigation button. Purging the Jobs List To purge the Jobs list: 1. On the DMS Jobs page, click the Purge button. The Purge Jobs window opens. 2. Select the applicable service from the Service list. 3. Select a particular user or Any User from the Submitted By list, depending on the jobs you want to purge. 4. Select which states of jobs you want to purge. 5. Click Purge.
If a purge fails, you will get a dialog box listing the job that failed to delete and a reason for the failure. Viewing Details About a Job n You must be logged in as the job owner or an Administrator to view a job’s details. To view details about a job: t On the DMS Jobs page, click the hyperlinked job name that appears in the Job column. The Job Details window opens in a separate browser window.
Some of this information is also shown on the DMS Jobs page. Table 4-3 provides information about all the entries on the Job Details window. Table 4-3 Job Details Window Information Entry Description Name A name automatically generated by the DMS Broker, consisting of a combination of the file name (as submitted to the ProEncode Client) and encoding application setting. Service The DMS service; in this case, ProEncode. State The current status of the job (see Table 4-2 on page 66).
Table 4-3 Job Details Window Information (Continued) Entry Description destination The location for the finished file, as submitted by the ProEncode Client. ommCredentials Information that allows ProEncode to interact with Avid Unity MediaManager. mobid Identifies the media you are encoding. setting The encoding application setting, as submitted by the ProEncode Client. Canceling a Job You can cancel a job that is in the Pending or Processing state.
Retrying a Job You can retry a ProEncode job that is in the Canceled or Error state. To retry a ProEncode job: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. On the DMS Jobs page, click the hyperlinked job name that appears in the Job column. The Job Details window opens in a separate browser window. 3. Click Retry job. The DMS Broker changes the state to Pending and places the job in the queue for the next available Provider.
DMS Providers Page Table 4-4 describes the information displayed on the DMS Providers page.
Customizing the DMS Providers Display By default, the DMS Providers page displays all Providers that are registered with the DMS Broker. You can customize your view to show only the connected Providers. To customize the Providers display: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Providers in the mode selector. 3. In the control frame of the Providers page, select ProEncode from the Service list. 4.
3. Click the check box to the left of the Provider’s name, and click Delete. A dialog box appears and asks if you are sure you want to delete the Provider. 4. Click OK. The Provider is no longer registered with the DMS Broker. To register it again, see “Registering a ProEncode Provider with the DMS Broker” on page 40. n The Register button appears only to users with Administrator privileges.
Using the DMS Users Page The DMS Users page lets you create and manage user accounts. n The default login for the DMS Administration Tool is the user name Administrator, without a password. You should assign a password to this account after you install the DMS Broker. See “Setting Up the DMS Administration Tool” on page 32. Opening the DMS Users Page To open the DMS Users page: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Users in the mode selector.
4. Type a user name in the User Name text box. User names and passwords are case sensitive and can contain only letters, numbers, and underscores. They can be up to 255 characters in length. 5. (Option) Type a password in the Password text box. Then, type it again in the Retype Password text box. Passwords are not required. 6. Click Save. Editing User Accounts To edit a user account: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2.
The Edit User window opens. 4. Make any required changes. 5. Click Save.
Deleting User Accounts n You must be logged in as an Administrator to delete user accounts. To delete a user account: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Users in the mode selector. The Users page appears. 3. Click the check box to the left of the User Name for each account you want to delete. 4. Click Delete. A dialog box appears and asks if you are sure you want to delete the user account. 5. Click OK. The user account is deleted.
Reassigning Passwords If a user forgets his or her password, you need to assign a new one. If the Administrator forgets his or her password, you need to delete and re-create all accounts. To reassign a user password: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Users in the mode selector. The Users page appears. 3. Click the link in the User Name column for the user you want to edit. The Edit User window opens. 4.
To delete and re-create all accounts: 1. Open the DMS Administration Tool (see “Opening the DMS Administration Tool” on page 62). 2. Click Users in the mode selector. The Users page appears. 3. Click Select All. 4. Click Delete. A dialog box appears and asks if you are sure you want to delete the user accounts. 5. Click OK. The user accounts are deleted. 6. Re-create all user accounts (see “Setting Up User Accounts” on page 77). n The user “Administrator” cannot be deleted.
APPENDIX A cleaner 5 Overview cleaner 5 is a cross-platform solution that supports all major streaming media formats, including RealSystem, Windows Media™, QuickTime, and MP3, as well as AVI, MPEG-1, and MPEG-2. c ProEncode requires cleaner 5.0.2 or later. ProEncode does not support earlier releases of cleaner or media cleaner® Pro. You install cleaner 5 on each encoder and then register the Provider. See “Registering a ProEncode Provider with the DMS Broker” on page 40.
For more specific requirements, see the Autodesk Web site at www.autodesk.com. Installing cleaner 5 You must install cleaner 5 on the encoders. Each encoder needs its own registered copy of cleaner 5. After installing the application, you must start it so that it can build the initial list of cleaner settings. You also need to set preferences that enable cleaner to work efficiently with ProEncode. c ProEncode requires cleaner 5.0.2 or later. ProEncode does not support earlier releases of cleaner.
To install and configure cleaner 5 software: 1. Insert the cleaner 5 CD-ROM, and follow the on-screen or printed instructions. 2. Start the cleaner 5 application. 3. Choose Preferences from the Edit menu. The cleaner 5 dialog box appears. 4. In the News & Updates section, select “Only when requested” from the list. 5. In the Processing section, select “Append setting to file name.” This setting prevents the accidental overwriting of files.
If you select a streaming setting through ProEncode and these text boxes are blank, the job will fail. 7. Click OK. 8. Quit Cleaner 5. 9. Continue with “Registering a ProEncode Provider with the DMS Broker” on page 40.
APPENDIX B Exporting QuickTime Reference Movies This appendix describes how to export QuickTime reference movies from an Avid editing application and then add them to ProEncode.
n The source folder, destination folder, and media must be on a shared drive or on shared storage. See “Sharing Folders” on page 27. Use this procedure if you have any of the following applications: • Symphony Release 3.1 or later • Media Composer or Film Composer Release 10.1 (Windows or Macintosh) or later • Avid Xpress Release 4.1 or later • NewsCutter Release 2.0 or later For other applications from which you are exporting, see their documentation. To export a QuickTime reference movie: 1.
Windows Macintosh 89
4. Select the Export settings by doing one of the following: t If you created a setting in advance, choose the setting from the Export Setting list and go to step 10. t If you want to create or edit a setting, go to step 5. 5. Click Options. The Export Settings dialog box appears.
6. Choose QuickTime Reference from the Export As pop-up menu. The Export Settings dialog box displays the QuickTime Reference options. 7. Select the necessary QuickTime Reference options as described in Table B-1. If you want to create a movie with IN and OUT points, enabled tracks, or both, select the appropriate options in the upper right corner of the dialog box. 8. Click Save As. The Save Export Setting dialog box appears. 9. Type a name for the setting in the Setting Name text box, and click OK.
To encode a clip or sequence, see “Adding a File to ProEncode” on page 58.
Table B-1 Export Settings Dialog Box QuickTime Reference Options (Continued) Options Description Use Enabled Tracks When this option is selected, the system uses tracks that are enabled in the Timeline. To export the entire clip or sequence, deselect this option. Flatten Video Tracks When this option is selected, the composition is exported as one video track.
Table B-1 Export Settings Dialog Box QuickTime Reference Options (Continued) Options Description Use Network Media References When this option is selected, the exported movie uses the machine and share name of the media drive in the QuickTime reference movie instead of a drive letter. Select this option when the media files referenced by the movie are accessed remotely over the network.
APPENDIX C Troubleshooting ProEncode This appendix provides information on troubleshooting your ProEncode system.
Finding Solutions for Specific Problems See Table C-1 for problems, probable causes, and solutions. Table C-1 Problem Troubleshooting ProEncode Probable Cause Solution There is no application key or the application key is not working properly. Make sure the application key is properly connected (see “Attaching the Application Key” on page 29). Then, reinstall the Broker software (see “Installing the DMS Broker Software” on page 30).
Table C-1 Problem Troubleshooting ProEncode (Continued) Probable Cause Solution Processed jobs are output to The folder specified in the ProEncode Make sure the output folder an incorrect or unknown Client Add Jobs dialog box is incorrect exists (see “Configuring a location. or does not exist. ProEncode Client” on page 46 or “Sending a Clip or Sequence to ProEncode” on page 54). SETTINGS ERROR message The drive or workspace specified for appears in the encoding output is not available.
Table C-1 Problem Troubleshooting ProEncode (Continued) Probable Cause Solution ProEncode Client In the Add Jobs dialog box, a The Provider is not running or not Provider does not appear. available. The Provider is not registered. In the Add Jobs dialog box, no settings appear. Start the Provider. On the encoder, register ProEncode (see “Registering a ProEncode Provider with the DMS Broker” on page 40). Settings failed to register with the DMS On the encoder, register Broker.
Table C-1 Problem Troubleshooting ProEncode (Continued) Probable Cause Solution You have forgotten the Administrator account password. Delete the users.table file to delete all users, and reset the Administrator password to null (see “Reassigning Passwords” on page 81). General Troubleshooting Procedure If you have checked “Finding Solutions for Specific Problems” on page 98 and cannot solve your problem, use the following procedure to isolate the problem. To isolate a ProEncode problem: 1.
3. Make sure all media drives are correctly shared: a. Start your Avid editing application. b. Click the Settings tab in the Project window. The Settings scroll list appears. c. Double-click General. The General Settings dialog box appears. d. In the Temporary File Directory text box, make sure the path includes a shared folder. In an Avid Unity MediaNet environment, this folder needs to be in a workspace that the encoders can access. In a LAN environment, this folder needs to be on a local drive.
Checking the Log File You can also check the log file, located on the system running the Broker or Provider. The log folder is located in the path that you selected during installation, for example: drive:\Program Files\Avid\DMS\Broker\logs drive:\Program Files\Avid\DMS\Provider\logs 103
Index A C Accounts deleting 80 editing 78 setting up 77 Add Jobs dialog box described 9 using 55, 58 Adding files to ProEncode 58 Administrator account setting password for 34, 36 Administrator See DMS Administration Tool Amber Signal icon 56 Application key attaching 29 Avid Unity MediaNet environment ProEncode network requirements for 16 ProEncode system requirements for 14 Canceling jobs 72 cleaner 5 described 83 dialog box 85 installing and configuring 39 cleaner 5 settings registering 40 Client See
D reassigning passwords 81 setting up user accounts 77 Dongle attaching 29 Deleting accounts 80 jobs 72 ProEncode Providers 75 Destination dialog box (Macintosh) 88 Distributed Media Services See DMS DMS (Distributed Media Services) described 8 DMS Administration Tool described 12, 62 opening 62 setting Administrator password 32 user interface 63 DMS Broker configuring 30 described 10 installing 30 registering Providers with 40 settings for 31 DMS Jobs page canceling a job 72 customizing display 67 inform
H N Help using 21 Navigating Jobs list 68 Network requirements for Avid Unity MediaNet environment 16 for LAN environment 18 Notification Settings dialog box using 57 I Icons for cleaner 5 settings 56 Installation and configuration check list 23 Installing cleaner 5 39 DMS Broker 30 ProEncode Client 45 P Passwords reassigning 81 setting for Administrator 32 setting for users 77 ProEncode adding files to 58 checking installation and configuration 51 configurations 13 described 7 encoding a clip or seque
settings for 46 ProEncode Provider configuring 42 deleting 75 described 11 registering with DMS Broker 40 settings for 42 Provider See ProEncode Provider Providers page See DMS Providers page Purge Jobs page 69 Sharing folders in a LAN environment 28 in an Avid Unity MediaNet environment 28 System requirements for Avid Unity MediaNet environment 14 for LAN environment 17 T Temporary file folder setting location for 26 Troubleshooting procedure 101 table 98 Q QuickTime reference movies adding to ProEncode