Product specifications

ISIS Snapshots Page
120
ISIS Snapshots Page
The ISIS Snapshots page collects information currently displayed by the ISIS Management Console and the
Avid ISIS System Director Control Panel and allows you to view and archive the information. This snapshot of your
ISIS system at a single point in time, coupled with the system logs collected by the Log Aggregator tool (see
“Log
Aggregator Tool” on page 125
), can be used by Avid Customer Support personnel to diagnose and troubleshoot
problems.
The Snapshots page collects information from the following pages, dialog boxes, and tabs of the ISIS
Management Console and the Control Panel:
Creating, Viewing, and Deleting Snapshots
You use the ISIS Snapshots page to create a detailed view of your system at a particular time. The snapshot is saved
as a series of CSV files, one for each component in the system, and a summary file in HTML format. Snapshot files
are saved in folder named by the timestamp of the snapshot and the System Director name — for example,
07-17-07 101321 AvidISIS — at the following location within the application directory:
D:\Program Files\Avid\ISIS System Director\webroot\snapshot
You can also download the snapshot in compressed form as a ZIP file by clicking Download.
To create a snapshot of the ISIS system:
1. From the Management Console home page, click the ISIS Snapshots icon, located in the Logging section.
The ISIS Snapshots page opens.
2. Click New.
3. Enter a name for the snapshot or accept the default name (default) and click OK.
The Snapshot page creates a snapshot and displays the information in the ISIS Snapshot window.
Category Description
General Info Includes the System Director computer name and virtual name, the snapshot run date, and a
link to the compressed snapshot file
ISIS Components Lists the ISIS components from the Command menu of the ISIS Management Console, any
warnings or errors logged, and a link to a comma separated value (CSV) file for each
component containing the information displayed in the Details panel of each component
page; you can open the CSV file with an appropriate text editing application
Warnings and Errors Lists all warnings and errors currently logged for all components in the ISIS system
System Director Status Summarizes the information on the System Director Status tab of the System Director
Control Panel (for more information, see
“Monitoring System Director Status” on page 55)
System Director Metadata Summarizes the information on the Metadata Status tab of the System Director Control
Panel (for more information, see
“Monitoring Metadata Status” on page 57)
Dual System Director
Configuration
Summarizes the information on the Dual System Director Configuration dialog box of the
System Director Control Panel
Preferences Summarizes the information on the Preferences dialog box, accessed from the ISIS
Management Console (for more information, see
“Configuring Management Console
Preferences” on page 28
)