Avigilon™ Control Center Gateway User Guide Version: 5.
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Table of Contents Introduction ........................................................................................................................................................ 1 Accessing the Gateway ..................................................................................................................................... 1 System Requirements .......................................................................................................................................
Introduction The Avigilon™ Control Center Gateway software works with the Avigilon™ Control Center Mobile (ACC Mobile) app and the Avigilon™ Gateway Web Client to give users remote access to your Avigilon™ Control Center System. ACC Mobile is installed on a user's mobile device for remote video monitoring, and the Gateway Web Client is a simplified web browser version of the Avigilon™ Control Center Client software.
Avigilon Control Center Gateway When the Gateway opens in a web browser, enter your log in information. System Requirements The Gateway software can be installed on the same computer as the Avigilon Control Center Server software, but it is strongly recommended that the Gateway be installed separately.
Introduction For More Information Visit Avigilon at http://www.avigilon.com/ for additional product documentation. Avigilon Training Center The Avigilon Training Center provides free online training videos that demonstrate how to set up and use the Avigilon Surveillance System. Register online at the Avigilon Partner Portal site to begin: http://avigilon.force.com/login Support For additional support information, visit http://avigilon.com/support-and-downloads/.
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Setup Initial Login When you log in the first time, use the default username administrator and no password. Once logged in, you are automatically redirected to the Set Administrator Password page to change the Administrator password. Enter a new password for the administrator account then click OK. You are now logged in to the Gateway. You can access each of the Gateway configuration pages from the left menu. Connecting Sites After you log in, you are immediately taken to the Connect Sites page.
Avigilon Control Center Gateway 1. To connect a Site to the Gateway, select a Site from the Discovered Sites list then click Connect. The Site is added to the Connected Sites list. Note: Only Avigilon Control Center 5 Sites are listed. This version of the Gateway is incompatible with Avigilon Control Center 4. 2. To find a Site that is not listed, click Find Site. On the Find Site page, enter the IP Address/Hostname and Port number of a server in the Site then click OK. The default port number is 38880. 3.
Setup 1. Enter a name for the Gateway. This is the name used to identify the Gateway in the ACC Mobile app. 2. Click Apply. 3. To restore the Gateway’s default settings, click Restore Defaults. By default, the Gateway name is the same as the local computer. Users By default, the Gateway has two users: an administrator that configures the Gateway and an operator that connects to the Gateway from ACC Mobile or the Gateway Web Client.
Avigilon Control Center Gateway 1. To change the password for either the administrator or operator, enter a new password then click Apply. 2. To change the operator username, enter a new username then click Apply. Network On the Network page, you can set the ports used to access the Gateway. The streaming ports are used to stream video from the Avigilon Control Center System to ACC Mobile or the Gateway Web Client. The configuration ports are used to access and configure the Gateway.
Setup 1. To change the ports, enter a new port number then click Apply. Note: After you change the port number, be sure to check that the Gateway still has access through your firewall. If using the Windows firewall, you must manually add an exception for the new port number. 2. If you want to configure the Gateway from a remote computer, select the Allow remote configuration check box and click Apply.
Live Export On the Live Export page, you can set the system to export live video as a series of still images. You can choose the file format, and select your export preferences.
Avigilon Control Center Gateway 1. Login to the Site that the Gateway is connected to. 2. All the cameras that are connected to the servers you added to the Gateway are listed. 3. Select a camera from the Available Devices list then click Connect. You can connect multiple devices. Note: Live export will only occur on cameras that are connected to the Gateway. 4. In the Image Format drop down list, select the export format: PNG, JPEG or TIFF.
Live Export 5. (JPEG images only) In the Image Quality drop down list, select the export quality level. 6. Set the export image rate: o Select Full to export the live video stream at the camera’s full image rate. o Select One image every to control the time between each exported image. For example, if you enter 0 min 5 sec, one image will be exported every 5 seconds. 7. To limit the amount of images that are exported, enter a number into the Maximum number of images to store field.
Avigilon Control Center Mobile ACC Mobile is currently available for free from the Apple App Store and the Android Play Store. To use the app, you will need to know the IP address, port number, username and password of the Gateway software, and have a user account in the Control Center system.
Accessing the Gateway Web Client The Gateway Web Client allows you to access your Control Center System from any web browser. To access the Web Client, you will need the IP address, username and password of the Gateway software, and have a user account in the Control Center system. 1. In a web browser, enter the Gateway IP address in this format: http:///acc 2. The browser will prompt you to enter the Gateway username and password.
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