Avigilon Control Center System Integration Guide with AMAG Symmetry™ Security Management System 7.
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 What’s New . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Introduction The AMAG Symmetry™ Security Management System (SMS) and Avigilon Control Center software integration allows for the two systems to combine alarm monitoring abilities. The integration enables alarms created in the Avigilon Control Center software to be mapped to specific device commands in the SMS software.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System For More Information For more detailed information about the procedures outlined in this guide, refer to the specific software documentation.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Installation Server 1. Install the following on the same server: • The SMS Server software • The XML Open Integration Module is required if you are installing the Avigilon AMAG Alarm Mapping Gateway software. • (Optional) The Avigilon AMAG Video Integration software for viewing Avigilon video in the SMS software. 2.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Configuration The Avigilon AMAG integration software is used to direct alarm communication and video streams between the Avigilon Control Center software and the SMS software. Configure the two applications to perform the integration features.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System 7. (Optional) If you would like to trigger an action when an alarm is acknowledged, select the Activate selected digital output(s) on alarm acknowledgement check box. a. Select the digital outputs to be activated and specify the duration. b. Select the Require user confirmation before activating digital output check box if users need to confirm the alarm before the digital output action is initiated. c.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System 3. Complete the following fields: a. Video Server: enter a name for the Avigilon server. b. IP Address: enter the server’s IP address c. Login Credentials: enter the username and password you created in the Avigilon Control Center Client software. For more information, see Adding an Integration User in AMAG on page 4. 4. Click Save. The new server is now listed as an Avigilon Recorder.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System 6. Complete the following fields: NOTE: a. Description: give the camera a name. b. Video Recorder: select the server the camera is connected to. c. Video Channel: select the camera you want to see in the SMS software. Only cameras with logical IDs are listed. For more information, see Assigning Logical IDs to Cameras on page 5. d. If you are adding a PTZ camera, enable the relevant PTZ controls. 7.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Avigilon AMAG Gateway The Avigilon AMAG Gateway is composed of two parts: the Avigilon AMAG Gateway Windows service that runs automatically in the background, and the Avigilon AMAG Gateway configuration application that is used to configure the connection and alarm mappings between the AMAG and the Avigilon systems.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System • AMAG SMS SDK User: enter the SMS username you created for the integration. See Adding an Integration User in AMAG on page 4. • AMAG SMS SDK Password: enter the password for the SMS user. • SQL Server Instance: enter the IP address or hostname for the SMS database. • SQL Server Catalog: enter the name of the SMS server catalog. It should be “multimax.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System c. If there is a user or role that needs to be associated with the alarm, the Who drop down list will auto-populate with the available options. 4. In the Avigilon NVR Alarms area, select the alarm you want to map to. Listed here are the alarms you created in Setting Up Gateway Alarms in Avigilon on page 4. 5. Click Add Mapping. 6. Repeat steps 3 - 5 until all the alarms you need are mapped. 7. Click Save.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System 3. Copy and paste the backup GatewayParams.xml file into the C:\Program Files\Avigilon\Avigilon AMAG Gateway\ folder. Allow Windows to overwrite the copy that is currently in the folder. 4. Close the Avigilon AMAG Gateway configuration application to start the Gateway Windows service. 5. To check if the mapped alarms were restored correctly, open the Avigilon AMAG Gateway configuration application again.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Using the Integration Monitoring Alarms Once the alarms from AMAG and Avigilon Control Center have been mapped in the Avigilon AMAG Gateway, you can begin to use the integration. When an SMS alarm is triggered, it will activate the mapped Avigilon alarm and the configured alarm actions are started. • To monitor alarms in the SMS software, see the alarm monitoring section of the SMS Software User Manual.
Avigilon Control Center System Integration Guide with AMAG Symmetry Security Management System Troubleshooting If the following troubleshooting solutions do not resolve your issue, contact Avigilon Technical Support – http://avigilon.com/support-and-downloads/ Cannot Add Avigilon Cameras to SMS When you try to add Avigilon cameras to the SMS system, no cameras are listed in the Video Channel drop down list. This occurs when the cameras in the Avigilon system do not have logical IDs.
