Avigilon Control Center System Integration Guide with Velocity INT-HIRSCH-A-Rev3
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Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Avigilon Control Center System Integration Guide with Hirsch Velocity Introduction The Hirsch Velocity™ and Avigilon Control Center software integration allows for the two systems to share alarms. The integration enables alarms created in one software to be mapped to the other software, so alarms can be monitored in both. Requirements Vendor Requirements Avigilon Control Center Server Software 4.
Avigilon Control Center System Integration Guide with Hirsch Velocity Installation Server 1. Install the Avigilon Control Center Server software anywhere on your network. 2. Install the Velocity Server software and the Velocity SDK software on the same server. 3. Select a Windows user account for connecting the integration to Velocity. The Windows user account must have Log On As a Service privilege in Windows and must be an operator or be part of an operator group in Velocity. 4.
Avigilon Control Center System Integration Guide with Hirsch Velocity d. Click OK. 6. Add the selected Windows user account to the database used by the integration: a. Open Microsoft SQL Server Management Studio. b. Connect to the Velocity database. c. Once connected, expand the system tree to Databases > Velocity > Tables then right-click dbo.PSGActivationCodes and select Properties. d. In the Properties window, select Permissions from the left pane then click Search. e.
Avigilon Control Center System Integration Guide with Hirsch Velocity b. When the installer reaches the Specify Service Properties page, enter the username and password for the Windows user account selected for the integration. c. Click Next and complete the installation. Client Install the following as needed: • Install the Avigilon Control Center Client software on the computers that require access to the Avigilon Control Center System.
Avigilon Control Center System Integration Guide with Hirsch Velocity Configuration The Avigilon Hirsch Gateway software is used to direct alarm communication between the Velocity and Avigilon Control Center systems. Configure the two applications for their connection to the Avigilon Hirsch Gateway software. Adding an Integration User in Avigilon To protect the security of the Avigilon Control Center Server, add a user to the Avigilon software specifically for connecting to the integration.
Avigilon Control Center System Integration Guide with Hirsch Velocity Velocity Alarm Configuration Alarms are predefined by the Velocity software and can be linked to multiple devices in the Velocity system. You must be familiar with the names of all the devices that are connected to the alarms because the device names are required as part of the integration setup.
Avigilon Control Center System Integration Guide with Hirsch Velocity 8. Enter a Name for the alarm and set the alarm Priority. The alarm name is used to identify the alarm during the integration. 9. Ensure the Enable Alarm check box is selected and click Finish.
Avigilon Control Center System Integration Guide with Hirsch Velocity Avigilon Hirsch Gateway The Avigilon Hirsch Gateway is composed of two parts: the Avigilon Hirsch Gateway Windows service that runs automatically in the background, and the Avigilon Hirsch Gateway configuration application that is used to configure the connection and alarm mappings between the Hirsch and the Avigilon systems.
Avigilon Control Center System Integration Guide with Hirsch Velocity • If the Avigilon Hirsch Gateway is installed on a server with both the Velocity Server and Client software, select the Use Server Default Settings check box. If not, enter the following: • SQL Server Instance: enter the SQL Server IP address • Velocity Database: enter the Velocity Database name • Application Role Password: enter the password for the operator configured during the integration installation.
Avigilon Control Center System Integration Guide with Hirsch Velocity . • If you prefer to display the Velocity alarms by their customized description, select the Use customized descriptions check box. This check box should be automatically selected if you have configured Velocity to do the same. See Velocity Alarm Configuration on page 6 4. In the Avigilon NVR Alarms area, select an Avigilon alarm. See Avigilon Alarm Configuration on page 6 for more information. 5. Click Add Mapping. 6.
Avigilon Control Center System Integration Guide with Hirsch Velocity a. For each Parameter field, enter the name of the device that you want to link to this specific alarm mapping. Be aware that the name is case sensitive. b. Click OK. NOTE: If the device name is entered incorrectly, the alarm may not be triggered. 7. Repeat step 3 to 5 until all the alarms you require are mapped.
Avigilon Control Center System Integration Guide with Hirsch Velocity Monitoring Alarms Once the alarms from Velocity and Avigilon Control Center have been mapped in the Avigilon Hirsch Gateway, alarms that are triggered in Velocity will appear in both applications. To monitor alarms in the Velocity software, see the Alarm Viewer section of the Velocity Operators Guide.
Avigilon Control Center System Integration Guide with Hirsch Velocity Troubleshooting This section contains solutions to issues that may appear in the Avigilon Hirsch integration. If the suggested solutions do not resolve your issue, contact Avigilon Support at support@avigilon.com. Alarms are Not Mapping Correctly Avigilon alarms are mapped to the wrong Velocity alarms, even though the names for both alarms are correct.
