Avigilon™ View User Guide
Legal Notices © 2014 Avigilon Corporation. All rights reserved. Unless expressly granted in writing, no license is granted with respect to any copyright, industrial design, trademark, patent or other intellectual property rights of Avigilon Corporation or its licensors. AVIGILON is a registered and/or unregistered trademark of Avigilon Corporation in Canada and other jurisdictions worldwide. RIALTO is a trademark of VideoIQ, Inc. RIALTO and VIEW are used under license from VideoIQ, Inc.
Table of Contents Installation 9 System Requirements 9 Installing the Avigilon™ View Software 9 Daily Operations 12 Getting Started 13 Navigation 13 Logging In 13 Changing Your Account Password 14 Live Video 16 Setting Video Quality 16 Enabling Multi-Monitor Support 17 Viewing Live Video 17 Viewing Live Video Across Two Monitors 18 Show or Hide Bounding Boxes 18 Zooming In on an Object or Area 19 Using Full Scene Window 20 IQTrack 22 Setting Up IQTrack 22 Using IQTrack 2
Saving Alarm Clips to a Hard Drive Viewing Alarm Events While Using Live Video 31 List View 31 Alarming Cameras View 32 Timeline View 32 Automatically Acknowledge Alarms 33 Enable Live Video Pop-up Upon an Alarm Event 34 Automatically Download Alarm Video Clips 34 Enabling Alarm Sounds 35 Customizing Alarm Sounds 35 Camera Trees 37 Manually Activating Auto-Discovery 37 Understanding Camera Tree Icons 37 Camera Groups 38 Creating a Camera Group 39 Renaming a Camera Group 39 Dele
Renaming an Analytic Appliance or Camera 51 Filtering IP Address Communication 51 Deleting an Analytic Appliance from the Camera Tree 52 Exporting the Camera Tree 52 Importing the Camera Tree 53 Creating and Editing Rules 54 Creating a New Rule 54 Deleting or Editing a Rule 57 Creating Regions of Interest and Beams 58 Adding a Region of Interest 58 Adding a Beam 60 Renaming a Region of Interest or Beam 61 Deleting a Region of Interest or Beam 62 Email Notifications 63 Setting Up
Emailing Exported Alarm Events 74 Copying Exported Alarm Events 75 Playing an Exported Alarm Event 75 Removing Exported Alarm Events 76 Teach By Example What is Teach By Example? 77 When to Use Teach By Example 77 Collecting Training Data 77 Interpreting Training Data 78 Excluding an Alarm Event from Training Data 79 Learned Results 79 Learning From Collected Training Data 80 Uploading Learning Results to a Camera 80 Teach By Example History 81 Accessing Teach By Example History 8
Camera Setup 96 Adding a Rialto™ Analytic Appliance Manually 97 Choosing Your Stream Type 97 Setting Up IP and Analog Cameras 98 Connecting an IP Camera 98 Disconnecting an IP Camera 99 Setting Up an Analog Camera 99 Configuring a PTZ Camera 101 Initial PTZ Settings 101 Setting the Home Position 101 Using Position Presets 102 Adding a Preset Position 102 Renaming a Preset Position 102 Deleting a Preset Position 103 Using a Position Preset on a Live Video Window 103 Adjusting th
Setting the Network 112 Enabling Anonymous Access 114 Maintenance Tasks 114 Upgrading Firmware 114 Rebooting the Analytic Appliance 114 Maintenance and Troubleshooting Managing Disk and Storage Space 115 Managing Storage Space 115 Setting Disk Clean-up Options 116 Setting Clip File Storage Space 116 Upgrading Firmware Upgrading Multiple Analytic Appliances 117 118 Restarting an Analytic Appliance 119 Backing Up Camera Settings 119 Restoring Camera Settings from Backup 119 Restoring
Installation System Requirements To run the Avigilon™ View software you will need: l Windows 8, Windows 7, or Windows XP (with Service Pack 3 or higher) l Core-2 Duo 2.0 GHz processor or better l At least 2 GB of RAM l Connection to the local area network (LAN) l At least 20GB of disk space to store downloaded video clips. l Monitor with a minimum of 900 pixels vertical display resolution.
4. Select a new destination folder or keep the default folder and click Next. NOTE: The View software must be installed on a local drive, not on a network drive. 5. When the View software has correctly installed, click Finish.
Installing the Avigilon™ View Software 11
Daily Operations Users can perform day-to-day operations in the Avigilon™ View software such as acknowledging alarm events and viewing live video. NOTE: Some features may not be accessible to all accounts. If you cannot access one or more of the following features, then your account does not have permission to do so.
Getting Started Navigation # Feature Description 1 Toolbar Allows you to manage your analytic appliances. 2 View menu Allows you to manage accounts and software preferences. 3 Menu button Allows you to access the View menu. 4 Camera window Displays live video image from a camera. 5 Camera tree Lists all attached cameras. Logging In Before logging in, ensure you have a valid user account with a username and password. If you do not have one, contact your supervisor. 1.
3. If you want the View software to log you in automatically the next time, check the Remember Me box. 4. Click OK. NOTE: When logging in for the first time, the View software will automatically discover and add all attached analytic appliances. If the View software doesn't automatically discover and add all analytic appliances, you must manually activate auto-discovery. To do so, complete the steps in Manually Activating Auto-Discovery on page 37.
2. Select the analytic appliance where you to want to change the password. Hold Ctrl to select multiple analytic appliances. 3. Enter your old password. 4. Enter your new password. NOTE: Password must be a minimum of 4 characters and is case sensitive. 5. Enter your new password again to confirm it. 6. Click OK.
Live Video The Live Video area is where you can view live video from your cameras. You can add and display a single camera window at full resolution, up to 4 medium-sized camera windows, or up to 16 small-sized camera windows in the Live Video area. Each live video can be zoomed in or out. Setting Video Quality By default, the View software will stream video image at a lower resolution and bandwidth in the medium and small windows, and at a higher resolution and bandwidth for the large window.
Enabling Multi-Monitor Support You can set the View software to support 2 monitors in order to view live video from up to 32 cameras. 1. Open the View menu and select Preferences. 2. Click the Video tab. 3. Under Multi-Monitor Support, check the Enable Extended Live Video View box. 4. Click OK. 5. Click the Extended Live Video tool to begin viewing Live Video on 2 monitors. Viewing Live Video 1. Click the Live Video tool. 2.
Viewing Live Video Across Two Monitors You can view live video across 2 monitors using the Extended Live Video tool. NOTE: If you cannot see the Extended Live Video tool on the toolbar, make sure that you have the View software set to support multiple monitors. See Enabling Multi-Monitor Support on the previous page. 1. Click the Extended Live View tool. 2. Select the analytic appliances or camera groups you want to add and drag them to the Extended Live Video window.
3. Perform one of the following actions: l To show bounding boxes for individual object types, check each object type box. l To show bounding boxes for all object types, check the All object types box. l To hide bounding boxes, uncheck the box for each object type you do not want bounding boxes to show. 4. To highlight the bounding box around an object that triggered an alarm, check Show thicker bounding box around an object that triggered an event. 5.
1. Hover your cursor over the Live Video camera window to activate the zoom controls. 2. Perform one the following actions: l To zoom in or out, click and hold the Zoom In wheel on your mouse. or Zoom Out buttons, or use the scroll l To zoom in on a specific point in the window, double-click the area you want to zoom in on. l To return the window to its original magnification, click the Home l To pan to another area while zoomed in, click and drag inside the Live Video camera window. l button.
The crop rectangle corresponds to the zoom area in the camera window. 4. To close the Full Scene Window, click the Home button in the camera window. 5. To prevent Full Scene Window from displaying, click the Home button, then click Disable Full Scene Window.
IQTrack IQTrack allows you to automatically zoom in on and follow an object type in a live video camera window until it leaves the camera’s field of view. You can set which object types you would like IQTrack to monitor: vehicle, person, suspicious objects, or all three. Setting Up IQTrack 1. Right-click on the camera window and select Configure IQTrack. 2. Check the box for each object type you would like to monitor. 3.
Using IQTrack Before you begin using IQTrack, you must choose which object types you would like IQTrack to monitor. To do so, complete the steps in Setting Up IQTrack on the previous page 1. Ensure the camera window is set to medium size or large size. 2. Click the IQTrack windows. icon in the camera window. The IQTrack icon will not show in small-sized camera 3. 4. The camera will automatically zoom in on the object until it leaves the camera’s field of view. 5.
4. To deselect the target, click anywhere outside of the bounding box.
Rules What are Rules? Rules can be set for each camera. They are used to define: l The types of objects the camera should monitor. l The regions, objects, and directions of travel the camera should monitor. l The actions a camera should take when a rule is triggered. When a rule is triggered, it results in an alarm event. You can view the rules on each camera and their details, such as the name of the rule, whether or not the rule is enabled, and the action taken when the rule is triggered.
NOTE: You must enable show ROD in thumbnails to see any RODs configured. To do so, complete the steps in Enabling Regions of Disinterest (ROD) in Thumbnails on the facing page. l The object type and activity set for detection. l What day and time the rule is active. l What action is initiated when the rule is violated and an alarm event is triggered. 4. To view the rule in further detail, click View Rule.... 5.
NOTE: You cannot edit any settings in the View Rule window, including enabling or disabling a rule. You can only view the settings that have already been configured. Enabling Regions of Disinterest (ROD) in Thumbnails Regions of Disinterest indicate areas within a Region of Interest where activity will not trigger an alarm. By default, RODs are not marked on the camera window thumbnail in the rule summary. You must enable RODs to show to see them on the thumbnail. 1.
3. Check the Show RODs in thumbnails box. 4. Click OK.
Alarm Events Alarm events occur when a rule is triggered. When an alarm event occurs, you can access the alarm clip to review it and acknowledge the alarm event. Reviewing and Acknowledging Alarm Events You must review an alarm event in the playback window before you can acknowledge it. In the playback window, you can also comment, save, and email the alarm event. Acknowledging an alarm will make the alarm sound stop.
4. Save your comment with one of the following procedures: l Click Acknowledge to acknowledge the alarm and save the comment. l Click Update Comment if the alarm has already been acknowledged. Emailing Alarm Clips You can email an alarm clip directly from the Avigilon™ View software. Make sure that the recipient has a video player application that can play .mp4 files. 1. Open your email application. 2. Select and open an event from the alarm list. 3. Click Email Alarm Clip. 4.
Saving Alarm Clips to a Hard Drive You can save alarm clips to a location outside of the analytic appliance. 1. Select and open an event from the alarm list. 2. Click Save Alarm Clip. 3. Navigate to the directory where you want to save your clips. 4. Click Save. NOTE: You can also set the View software to download all alarm events that occur. To do so, complete the steps in Automatically Download Alarm Video Clips on page 34.
Alarming Cameras View In the Alarming Cameras view, alarm event windows are added and displayed in a panel. Up to four alarm event windows can be displayed at one time. NOTE: To access Alarming Cameras from the View drop-down menu, you must first enable Live Alarms. See Enable Live Video Pop-up Upon an Alarm Event on page 34. 1. At the bottom of the Live Video window, use the View drop-down menu and select Alarming Cameras. 2.
5. Highlight the alarm event and click Review. Understanding the Timeline View In the Timeline view, the status of each alarm event is indicated by the following symbols: Alarm Icon Description Indicates a single alarm event. Indicates multiple alarm events. Indicates a system event. Indicates a camera has been disconnected. Automatically Acknowledge Alarms You can set alarms to be automatically acknowledged as soon as you review the alarm event. 1. Open the View menu and select Preferences. 2.
Enable Live Video Pop-up Upon an Alarm Event You can set the View software to pop up a live video of the camera when an alarm event happens. 1. Open the View menu and select Preferences. 2. Click the Alarms tab. 2. Check the box for live-video pop up when an alarm occurs. 3. Set the number of seconds you want to keep the Live Alarm Pop-up window open. 4. Click OK. 5. In the toolbar, click the Live Alarm tool to enable the feature.
Enabling Alarm Sounds By default, alarm sounds are disabled. You can enable an alarm sound to play for each type of rule. 1. Open the View menu and select Preferences. 2. Click the Alarm Sounds tab. 3. Check the Play Sound box beside the rule type (Alarm Activity) that you want to play a sound. 4. Click OK. Customizing Alarm Sounds You can change the default sound that plays for each alarm activity by uploading your own sound files. NOTE: Only .WAV files are supported as sound files. 1.
3. Select the alarm activity with the sound you want to change. 4. Click Browse. 5. Select a new sound file and click Open. 6. Click OK.
Camera Trees All Rialto™ analytic appliances and attached cameras are displayed in the camera tree once they have been added by the Avigilon™ View software. Analytic appliances display as a folder in the tree. You can see what cameras are attached to the analytic appliance by expanding the folder. NOTE: Analytic appliances are automatically added to the View software upon logging in. If they are not added upon logging in, you must activate the auto-discovery manually.
Icon Description Camera is online, but cannot accept more connections. Incorrect login. Camera firmware needs update. A rule has been violated. Encoder signal is lost. System alarm. Camera is still starting up or upgrading. May also mean a hard disk failure. Sub-camera is connected. Sub-camera is not accessible. Folder in camera tree. Open folder in camera tree. Firmware too new for camera.
Creating a Camera Group 1. Select the topmost level in the camera tree. 2. Right-click and select New Group or click the button. 3. Enter the name of the new camera group. 4. Add cameras to the new camera group by dragging and dropping cameras in the tree into the camera group folder. NOTE: A camera can belong to only one camera group. Renaming a Camera Group NOTE: You can only rename a camera group you created. Camera groups you didn't create can only be renamed if you have permission to do so. 1.
3. Enter the name of the camera or camera group you’re searching for. 4. Click Locate to show your search results. 5. Click on the camera or camera group you want to locate to show its position in the camera tree. The camera or camera group will blink green and yellow. Displaying Camera Information You can see a camera's information details, including camera name, device type, IP address, port settings, and firmware version.
1. Right-click the camera in the camera tree and select Information.... 2. Click Close when you are finished reviewing the information.
Advanced Settings and Operations If you have a supervisor-level account or you're an operator with the proper permissions enabled, you can access advanced settings and operations in the Avigilon™ View software such as creating and editing rules, managing other user accounts, and configuring settings for analytic appliances. NOTE: Supervisor-level accounts have all permissions enabled by default and can access all features in the View software.
Account Management You can manage both your own account and other user accounts, such as changing user passwords and editing permissions that the user account has. Logging In for the First Time If you are logging in for the first time for setup, each analytic appliance has two default accounts. Use the supervisor account if you will be setting up the Avigilon™ View software and analytic appliances.
5. Set the account type as Supervisor or Operator. 6. Enter a username and the user's full name. 7. Enter a password for the user account. NOTE: Password must be a minimum of 4 characters and is case sensitive. 8. Enter the password again to confirm it. 9. Click OK. Editing a User Account You can change the password and user type of an account once it is created.
1. Open the View menu and select User Management. 2. Enter your password and click OK to confirm your credentials. 3. Select a user and click the Edit User button. 4. Change the User Type, Full name, or Password. 5. Click OK. Setting User Permissions You can change the permissions for all operator-level user accounts. When you make a change, it applies to all users on the selected analytic appliance with the operator rule.
NOTE: Permissions can only be set for operator-level accounts. Supervisor-level accounts are granted access to all features in the View software by default. 1. Open the View menu and select User Management. 2. Enter your password and click OK to confirm your credentials. 3. Click User Groups and select Operators. 4. Select the analytic appliance that has the permissions you want to change. 5. Click Edit Operator Permissions.
6. Check the boxes beside the permissions you want to enable. For a list of permissions and their descriptions, consult Available User Permissions on page 125. 7. Click Apply Permssions. Copying Account Settings and Permissions You can copy the user account settings and permissions from one analytic appliance to another. 1. Open the View menu and select User Management. 2. Enter your password and click OK to confirm your credentials. 3.
4. Select one or more analytic appliances that you want to copy the accounts to. 5. Choose whether you want to overwrite the old accounts or merge new accounts while keeping the old accounts and click one of the following: l Copy Users: Copies only the usernames and passwords. l Copy Permissions: Copies only the user account's permissions. l Copy All: Copies usernames, passwords, and permissions. 6. Click Done.
1. Open the View menu and select User Management. 2. Enter your password and click OK to confirm your credentials. 3. Select the analytic appliance you want to delete the user account from. 4. In the User Management window, select the user you want to delete. 5. Click Remove. NOTE: You won't be prompted to confirm the deletion. Make sure you're certain you want to delete the account before clicking Remove. Viewing Logged In Users You can see which users are currently logged into an analytic appliance. 1.
3. From this window, you can perform the following actions: l To refresh the list, click Refresh. l To disconnect one or more users: a. Check the box under Terminate to the left of the login name you want to disconnect. b. Click Terminate Connections. Force Login If the login limit has been reached on an analytic appliance, you can log in with Force Login and disconnect one or more users.
Managing Rialto™ Analytic Appliances Editing Analytic Appliance Connections You can edit the IP address or Network name, port numbers, and stream type for an analytic appliance. NOTE: Editing a connection for the analytic appliance affects all attached sub-cameras. 1. Select the analytic appliance in the camera tree. 2. Right-click on the analytic appliance and select Edit Connection.... 3. Make your changes and click OK.
3. Click Advanced Network Settings. 4. Check the Enable IP address filtering box. 5. In the Allow addresses field, enter the IP address you would like to allow communication with the analytic appliance. 6. Click Apply. The analytic appliance will now communicate only with the IP addresses entered. Deleting an Analytic Appliance from the Camera Tree You can delete an analytic appliance from the camera tree. Deleting an analytic appliance will delete all attached sub-cameras.
3. Navigate to where you want to store the file and save it to begin exporting. Importing the Camera Tree If you have a saved file of the exported camera tree, you can use it to import the tree's analytic appliances, camera groups, and connection information to another computer running the View software. To export a camera tree, see Exporting the Camera Tree on the previous page. 1. At the top of the camera tree, right-click on Avigilon and select Import Camera Tree... 2.
Creating and Editing Rules When you receive your analytic appliance, it is configured with two default rules. These rules trigger an alarm that will record the event in high quality. The two default rules are: l When any people, vehicles or boats are detected entering the camera's full field of view. l Sudden scene changes. Rules work together with Regions of Interest (ROI), Regions of Disinterest (ROD), and Beams to detect activity.
4. Ensure the Enable (activate) the rule box is checked to make the rule active upon creation. 5. Select the type of activity you want to create a rule for. Depending on the rule selected, you may be prompted to enter one or more activity parameters. 6. Click the Cameras tab and select the camera(s) or camera group(s) that will be using the new rule.
NOTE: Not all activities are available on all cameras. If your camera does not support a specific activity, the camera will be grayed out in the camera tree and you will not be able to select it. 7. Perform one of the following procedures: l If the rule requires a Region of Interest or Beam, select the ROI or Beam to be associated with the camera. Ensure the camera tree is fully expanded if the list of available options is not visible.
11. Click the Actions tab and specify what the system should do if the rule is triggered, such as alarm notifications and email notifications. To set up email notifications, complete the steps in Setting Up Email Notification Service on page 63. 12. Set the maximum duration of an alarm before the system's current response action stops. 13. Click OK to finish creating the new rule. Deleting or Editing a Rule 1. Click the Rules tool. 2. Select the rule you want to edit or delete.
3. To edit a rule, click Edit Rules... and make the desired changes. 4. To permanently delete a rule, click Delete Rule. Creating Regions of Interest and Beams Adding a Region of Interest A Region of Interest can be thought of as a virtual rug. When you want to cover an area, you only need to outline your ROI on the area you want to protect. NOTE: The entirety of an object does not need to enter the ROI for an alarm to trigger. Only the bottom of an object's bounding box must enter the ROI. 1.
5. If you are using a rule type that prohibits object movement in a certain direction: l Check the Enabled box under Direction of Travel. l Use the direction wheel to specify the direction that a moving object will generate an alarm. 6. Click OK. Adding a Region of Disinterest Once you have created a rule with a Region of Interest, you can add a Region of Disinterest (ROD). A ROD can be created if false alarms are occurring frequently on your ROI and altering the shape of the ROI is not ideal.
6. Click OK. Deleting a Region of Disinterest 1. Select the ROD shape inside the ROI area. 2. Click Delete ROD. Adding a Beam Beams, or IQBeams, are virtual lines used to detect when an object crosses the line. For a Beam to work properly, the object must be clearly visible before, during, and after it crosses the Beam. NOTE: When you need to detect movement at the edge of a field of view, you should create an ROI instead of a Beam. 1.
5. Position the Beam by dragging its endpoints to the correct location. 6. Click OK. Renaming a Region of Interest or Beam ROIs and Beams are assigned a default name upon creation. Renaming your ROIs and Beams will help you organize them. NOTE: A Region of Disinterest is connected to the ROI it was created inside and cannot be renamed. 1. In the Regions and Objects of Interest, and IQBeams window, select the ROI or Beam you want to rename. 2. Click Rename... and enter the new name. 3. Click Confirm Name.
4. To rename another ROI or Beam, select it from the list and repeat steps 1-3. 5. When you're done, click OK. Deleting a Region of Interest or Beam You can delete any regions and objects of interest, or Beams you configured. NOTE: If the ROI or Beam is being used by an existing rule, you must delete the rule first. 1. Select a rule and click Edit Rules... 2. Click the Cameras tab and select the camera containing the ROI or Beam you want to delete. 3. Select the ROI or Beam you want to rename.
6. To delete another, select the ROI or Beam from the list and click Delete. 7. When you're done, click OK. Email Notifications When not logged into the View software, you can receive email notifications of system alerts or when a rule is triggered. Each notification lists the camera name, the triggered rule that caused the alarm event, and links to the video alarm clip as well as live video. NOTE: To receive notifications when a rule is triggered, you must enable the feature for each individual rule.
7. Enter the name or IP address of the SMTP server. Enter port information when using a non-standard port. 8. Enter the address and password for the email you chose in step 6. 9. If the analytic appliance is behind a firewall or router, enter the analytic appliance's external IP address and HTTP(S) port. 10. Click Apply. 11. Once you’ve finished setting up the email service, click Test to verify the settings. If the settings are correct, you will receive a test email message. 12.
5. Click OK.
Holiday Schedule A holiday schedule allows you to set your rule to be active only on certain dates and times throughout the calendar year. NOTE: The holiday schedule applies all of the dates contained within it to the rule using the schedule. You can make and use only one holiday schedule. Creating or Editing a Holiday 1. Click the Rules tool. 2. Select the camera in the camera tree with the rule that you want to apply or edit a holiday. 3. Select the appropriate rule and click Edit Rules... 4.
8. Perform one of the following procedures: l To set the rule to apply for a whole day: o l Ensure the Whole Day box is checked and set the date. To set start and end dates for when the rule will apply: o Uncheck the Whole Day box. o Set the start date and time. o Set the end date and time. Figure: (Left) Edit Holiday dialog box for a whole day. (Right) Edit Holiday dialog box with start and end dates and times. 9. Enter a description for the holiday.
10. Click OK. Activating the Holiday Schedule You can set a rule to activate only during specific dates. To manage or create holidays, complete the steps in Holiday Schedule on page 66. 1. Click the Rules tool in the View toolbar. 2. Select the camera with the rule you want to activate the holiday schedule for. 3. Select the rule from the list and click Edit Rules... 4. Click the Date/Time tab. 5. Check the Use Holiday Schedule box and choose Active On Holidays. 6. Click OK.
Copying a Holiday Schedule Between Analytic Appliances You can copy a holiday schedule between analytic appliances on the same network. Copying a holiday schedule applies to all cameras attached to the analytic appliance. NOTE: This feature will not work for between analytic appliances on different networks. To copy a schedule between analytic appliances on different networks, follow the steps in Exporting and Importing a Holiday Schedule on the previous page. 1.
5. Click Copy Now. 6. When you are finished copying your schedule, click OK.
Alarms Alarm Settings Alarm Inputs and Outputs A Rialto™ analytic appliance provides up to 4 alarm inputs, 4 open collector alarm outputs, and an alarm relay closure output. The alarm inputs are TTL compatible, with a maximum 6V DC input voltage. They can be used to sense a contact closure or a TTL compatible low and high value. The open collector alarm outputs can drive a maximum of 20 mAmps and can be used to drive low current devices or control external relays.
1. Enter the name of your alarm input (up to 8 characters). 2. To set the alarm to trigger upon contact closure or a TTL low signal, check the Normally Open box. 3. Click Apply. Setting Alarm Outputs 1. Enter the name of your alarm output (up to 8 characters). 2. If you want the open collector or a TTL high and Relay Contact (AB) to close when an alarm triggers, check the Normally Open box. 3.
3. To revert the false alarm and mark the event as true, open the alarm event again and click Mark as a True Person or Mark as a True Vehicle. Acknowledging an Alarm Event without Review 1. Click the Alarms tool. 2. Select an entry in the alarm list. l To select multiple alarms, hold the Ctrl key while selecting each alarm you want to include. 3. Click Acknowledge Alarm(s). Exporting and Importing Alarm Events You can export and import alarm events, as well as email your exported files.
4. Repeat steps 1-4 for all alarm events you want to export. Importing and Playing Alarm Events If you have downloaded exported alarm event files, you can import those files into View and play them inside the View software. 1. Click the Import tool. 2. In the Import window, click Browse. 3. Navigate to the folder where your exported event files are stored. 4. Select the folder and click OK. 5. Double-click on the alarm event you want to view to play them in the playback window.
2. In your email application, fill in the recipient's address and send the message. The alarm event files will be automatically added as a .zip attachment. NOTE: Before sending large attachments, check with your company and the email recipient to verify the company policy for email attachment size limits. Copying Exported Alarm Events You can copy selected exported alarm events to a specified location on your hard drive. 1. Open the Export tool. 2.
3. In the Avigilon™ View Exported MediaViewer, double-click the alarm event you want to play. Removing Exported Alarm Events You can remove the alarm events you exported. 1. Click the Export tool. 2. Clear the alarm events: 1. To clear the entire list, click Clear All. 2. To clear certain alarm events, select the event you want to remove and click Clear Selected.
Teach By Example What is Teach By Example? Teach by Example (TBE) allows you to provide feedback about the accuracy of the alarm events generated by a camera. This feedback is used to train the analytic appliance and increases the accuracy of the alarm events. This is known as teaching, or training the camera's analytics.
5. Set the period of time you want to collect data from. 6. Click OK. Interpreting Training Data The alarm events from the collected data display in the lower pane of the window.
The diagram in the upper pane is a graphical representation of the alarms that were collected. The colored circles represent how many true alarms, false alarms and unacknowledged alarms were collected, and what period of time the alarms correspond to. l l Baseline: Shows the number of alarms collected, and how those alarms are distributed. To show the alarms associated with a period time, click on a circle in the graphic display.
NOTE: When the camera is moved and its field of view changes, the learning results can no longer be used as they can no longer accurately identify objects. You should either delete the learning results and create a new set of results, or use the Factory Default settings. To do so, complete the procedures in Teach By Example History on the facing page.
1. Click the Teach tool. 2. Click Upload to Camera. Teach By Example History You can review the Learned Results for a camera in the Teach By Example history. You can also upload the results listed, restore Factory Default settings, or delete learned results. Accessing Teach By Example History 1. Click the Teach tool. 2. Select the camera with the Teach By Example history you want to review. 3. Click Review Update History. Uploading Learned Results in Teach By Example History 1.
Restoring Factory Default Settings If you no longer want a camera to use the Learned Results you uploaded, you can restore its settings to Factory Default. 1. Select Factory Default in the Learned Results list. 2. Click Upload to Camera.
Archiving Archiving gives you the ability to archive event video files, continuous non-event video files, or both types of files on your local or network drive. Archiving runs in the background even when the View software is not open. At set times, it makes a copy of the video from the camera and stores it on your local or network drive. The original video on the camera is untouched. NOTE: Only users with a supervisor-level account can access this feature.
4. Click Browse and navigate to a directory on your local or network drive. 5. Choose to have your files deleted: l based on a set number of days. l by available disk space. 6. Click OK. NOTE: If your local or network drive does not have enough space to store files for the number of days indicated in the Settings box, the oldest files will be automatically deleted when no more space is available.
5. Choose to archive video: l Every 12 hours l Every 24 hours l Custom to select more options from the drop-down menu. 6. Enter a time to begin archiving video. When archiving a large number of cameras, you may want to stagger start times so that not all cameras are archiving at once. NOTE: The time to start archiving video is based on the local time of your operating system, not the time on the camera. 7. Click OK. Canceling An Archive Schedule 1.
1. Click the Search tool. 2. Use the Search Scope drop-down menu to select the type of recorded video you want to search: l l l l Rule Violations - Searches only (high quality) video that was recorded as a result of a defined rule being violated. All Video - Searches only (low quality) video that was recorded continuously. Archived Rule Violations - Searches only (high quality) video that was archived from the analytic appliance, and was recorded as a result of a rule violation.
4. In the Time tab, specify the time period to search. You can search video from the last n hours or days or manually enter a time range by selecting Manually enter time from the drop-down menu. 5. In the Event tab, specify the name of the rule violated, the type of activity, or the type of object for which you want to search, such as where a person was detected.
l l Rule name - Select the name of the rule you created or Any. Acknowledgement Delay - Specify the number of minutes after the alarm event occurred that it was acknowledged by an operator l Activity - Select the type activity you want to search for. l Search for - Determine the object type(s) you want to search for and check the appropriate box. l Dwell Time - Specify the dwell time of the person or object you’re searching for.
5. Click inside the bounding box to add the object to your appearance search criteria. 6. Click Start Search again to search for alarm event clips that contain that object or items that look like that object. The clips are displayed with the highest confidence matching showing first. l l To remove appearance criteria, close the object image(s) displayed in the Search Summary. To add removed appearance criteria, select the object image in the Appearance tab and click Add >>.
Configuring Settings for a Rialto™ Analytic Appliance Accessing Common R-Series Settings You can access storage, date and time, and firmware settings used by the cameras attached to an analytic appliance. NOTE: You must set the date and time through Common R-Series Settings. To set the date and time, complete the steps in Setting the Date and Time on the facing page. 1. Right-click a camera in the camera tree and select Device Settings... 2. Click Open Common R-Series Settings. 3.
5. When you are done with your settings, click OK. Setting the Date and Time You must set the date, time, and timezone for an analytic appliance using Common R-Series Settings. To access these settings, complete the steps in Accessing Common R-Series Settings on the previous page 1. In Common R-Series Settings, click Date & Time. 2. Select the timezone that the analytic appliance is installed in.
3. Perform one of the following actions: l l If Network Time Protocol is available: l Choose Use Network Protocol to determine time to synchronize the analytic appliance. l Check the Obtain NTP server address via DHCP box or manually enter the NTP server. If Network Time Protocol is not available: l Choose Set Date and Time manually. l Specify the current date and time. 4. Click OK. NOTE: Analytic appliances and cameras do not contain a battery backup for a real-time clock.
3. Choose where the camera is located: l Any Outdoor Area: all objects are detected in outdoor scenarios. l Large Area: for when the area monitored is between 1.5-15+ meters (5-50+ feet). l Overhead View: for when the camera is placed overhead looking straight down. NOTE: Indoor modes will only detect people, not vehicles. 4. Turn Noise Filtering On. Noise filtering should be left on unless instructed by support to disable it. 5.
l l Low bandwidth network stream: Allows you to view live video across low bandwidth networks. You can independently record video at a much higher quality on the analytic appliance at the same time. Mobile MJPEG stream: Easily decodes and displays on mobile devices. NOTE: If you select Enable JPEG Snapshot Push, you must have an FTP or HTTP server set up to receive JPEG images. To change the video compression settings: 1. Right-click a camera in the camera tree and select Device Settings... 2.
3. Specify how the analytic appliance should get its IP address. l l If you want the analytic appliance to get its IP address from a DHCP server, choose Obtain an IP address automatically (DHCP). If you want to specify the IP address for the analytic appliance manually, choose Enter a Static IP address and specify the IP address, subnet mask, and default router. 4. Specify how the analytic appliance should get its domain name system (DNS) information.
Camera Setup If you need to manually set up or perform additional configuration on your analytic appliances and cameras, complete the steps for the relevant procedures below. NOTE: Only supervisor-level accounts or operator-level accounts with relevant permissions enabled can access these settings.
Adding a Rialto™ Analytic Appliance Manually If View cannot automatically discover the analytic appliance, you will need to add it manually. 1. Click the Add a device button. 2. Enter the IP Address or Network Name of the analytic appliance. If you are adding a Rialto™ R-Series analytic appliance, click Add Rialto-R-Series... and enter the proper ports for each module (blade). 3. Select a stream type from the Stream Over drop-down menu.
Setting Up IP and Analog Cameras The Rialto™ R-series analytic appliance allows connection of up to 16 IP and analog cameras. Connecting an IP Camera IP cameras must support streaming video using the RTSP protocol, and the video stream must be h.264 compliant. The I4 analytic appliance supports the following combinations of cameras: l Up to 4 standard definition cameras. l Up to 3 intermediate definition cameras. l Up to 2 high definition cameras.
8. If your camera requires a User Name and Password for the RTSP stream, enter that information 9. Click Attach. 10. Once live video appears in the window, click Done. 11. If you’re replacing one IP camera with another you will have the option to delete all resources files connected to the camera or to preserve those resources. Read the prompt carefully, then click Yes or No. Disconnecting an IP Camera 1. Right-click a camera in the camera tree and select Device Settings... 2.
3. Choose your camera type: l For a thermal or infrared camera, choose B/W. l For a Day/Night camera, choose Day/Night. l For a color camera, choose Color. l If you have connected an analog PTZ camera, complete the instructions for Configuring a PTZ Camera on the facing page . 4. Click OK.
Configuring a PTZ Camera If you've connected an analog or IP PTZ camera, you will need to configure further settings. You can also use the View software to set the camera's home position and assign preset positions. Before you can configure PTZ settings, you must connect and set up the camera: l If you have an analog PTZ, complete the steps in Setting Up an Analog Camera on page 99. l If you have an IP PTZ, complete the steps in Connecting an IP Camera on page 98.
4. Click Apply. NOTE: You can set up to 7 additional position presets. To do so, complete the steps in Using Position Presets below Using Position Presets Each PTZ camera can have up to 7 position presets, in addition to the default Home position. NOTE: Analytics operates only when the camera is in the Home position. Once the camera has left this position, analytics will not be active until the camera has returned to the Home position. Adding a Preset Position 1.
3. Enter a new name for the preset. Deleting a Preset Position 1. Select the preset you want to delete. 2. Click Delete Preset. Using a Position Preset on a Live Video Window Once one or more presets have been configured for a camera, you can access these presets at any time from the Live Video window. 1. Click Go to Presets... at the top of the Live Video window. 2. Select the preset you want to use. 3. Click the Home icon to return the device back to its original position.
Setting the Analog PTZ Camera's Baud Rate 1. Click PTZ Settings to open the PTZ Settings tab. 2. Select the baud rate from the drop-down menu that corresponds to the serial configuration of the PTZ camera. If you’re uncertain what the baud rate is, consult your camera manual. 3. Click OK. NOTE: Some PTZ cameras do not allow you to set a baud rate. If you have this type of camera, select your baud rate, then press and hold the Stop button until the PTZ autobaud function is completed.
2. Click Execute Serial Command.
Configuring Audio Settings Before configuring audio settings in the Avigilon™ View software, you must connect a microphone and an amplified speaker to the analytic appliance with an audio splitter cable. Configuring Audio Input When audio input is active, the speaker icon appears on the camera live video window and alarm review panel. 1. Ensure you have a microphone connected to the Audio In port on the analytic appliance. 2. Right-click a camera in the camera tree and select Device Settings... 3.
6. Use the Audio Input Volume Level slider to adjust the volume level of the audio input. 7. Click Apply. Setting Audio Output 1. Ensure you have an amplifier and speaker, or a self-amplified speaker, connected to the Audio Out port on the analytic appliance. 2. Right-click a camera in the camera tree and select Device Settings... 3. In the Configure Device window, click Audio. 4. Check the Enable audio output box that should be used by the analytic appliance. 5.
6. Use the slider under Audio Output Volume Level to adjust the volume level. 7. When you are done adjusting the volume, click Stop. 8. Click Apply.
Browser Access You can view live video and alarm clips, configure preferences, upgrade firmware or reboot a Rialto™ analytic appliance through a web browser. It is recommended you use Internet Explorer 7 or higher, or the equivalent. Accessing an analytic appliance through a web browser does not count towards the total number of user connections for a camera. NOTE: In order to view live video and play video clips through a web browser, you must have the Media Components plug-in installed.
Navigation # Feature Description 1 Camera windows Displays live video image from a camera. 2 Toolbar Allows you to switch between camera windows or see all four. 3 Menu Allows you to access preferences and settings. 4 Alarm I/O toolbar When an alarm is triggered, the green circle above the input turns red and a sound is played. This toolbar must be enabled in Preferences to display.
1. Click Alarms to view the 10 most recent alarms. 2. From here, you can perform the following actions: l To view the alarm clip, click the video clip link. l To refresh the recent alarms list, click the Refresh link. Alarm I/O Toolbar The Alarm I/O toolbar displays on each page of the browser access window. If an alarm input is triggered, the green circle above the input turns red and a sound is played. Enabling the Alarm I/O Toolbar 1. Click Preferences. 2.
Video Settings for Browser Access You can configure video settings for browser access. 1. Click Preferences. 2. Set your video and audio connections: l If you are using a non-default port for video streaming, enter the RTSP port number. l If you are using a non-default port for audio, enter the Audio port number. l Select your stream type. If you are not sure which type to select, consult Choosing Your Stream Type on page 97. 3.
1. Click Settings. 2. Specify how the analytic appliance should get its IP address. l l If you want the analytic appliance to get its IP address from a DHCP server, choose Obtain an IP address automatically (DHCP). If you want to specify the IP address for the analytic appliance manually, choose Enter a Static IP address and specify the IP address, subnet mask, and default gateway. 3. Specify how the analytic appliance should get its domain name system (DNS) information.
Enabling Anonymous Access You can give users anonymous browser access to an analytic appliance. You must do this through the View software. NOTE: Giving anonymous access to your analytic appliances is not recommended. 1. Right-click a camera in the camera tree and select Device Settings... 2. In the Configure Device window, click Network. 3. Click Advanced Network Settings. 4. Check the Allow Anonymous Access to Web UI Pages box. 5. Check the boxes for the pages you want to allow anonymous access to. 6.
Maintenance and Troubleshooting Managing Disk and Storage Space You can manage the storage space on both your local drive and the Rialto™ analytic appliance. Managing Storage Space You can review the current storage space of each camera attached to an analytic appliance. 1. Right-click a camera in the camera tree and select Device Settings... 2. In the Configure Device window, click Storage & Compression to review the storage space and estimated days of storage for that particular camera. 3.
Setting Disk Clean-up Options The Disk Clean-up option allows you to decide which files are deleted when the camera's storage space is filled. NOTE: This will affect video clips stored on the camera. 1. Right-click a camera in the camera tree and select Device Settings... 2. In the Configure Device window, click Storage & Compression. l To keep alarm files over continuous recording files, choose Delete non-alarm files first. l To delete the oldest files first, choose Delete any files based on age.
Upgrading Firmware Before you upgrade the analytic appliance's firmware, ensure that the firmware file is saved on your local drive. If you don’t have the latest firmware, visit the Avigilon website or contact Avigilon technical support. NOTE: Only advanced users should perform a firmware upgrade. 1. Right-click the analytic appliance in the camera tree and select Advanced... 2. Review the list of cameras and analytic appliances that will be affected by the upgrade. 3. Click Upgrade Firmware...
Upgrading Multiple Analytic Appliances You can upgrade multiple analytic appliances at once. 1. To select multiple analytic appliances: l l If the analytic appliances are all in the same group, select any analytic appliance within the group. If the analytic appliances are in separate groups, hold Ctrl and select all analytic appliances you want to upgrade. 2. Right-click on your selected analytic appliances and select Advanced.... 3. Click Upgrade Firmware. 4.
Restarting an Analytic Appliance NOTE: Restarting an analytic appliance will cause all attached sub-cameras to disconnect. It will take several minutes to reestablish a connection. 1. Right-click the analytic appliance in the camera tree and select Advanced... 2. Review the list of cameras and analytic appliances that will be affected by the restart. 3. Click Restart Now and confirm the restart.
3. Locate where you stored the backup file and select the file you want to use. 4. Open the file. NOTE: Restoring device settings will cause the camera to automatically disconnect and reboot. Restoring Factory Default Settings You can restore the settings on your analytic appliance back to factory default. This will erase all settings you have configured. 1. Right-click on the camera from the camera tree and select Device Settings.... 2.
5. Choose one of the following: l To create drives that mirror the other's data, choose Redundant Storage (RAID 1). l To create one extended storage drive, choose Extended Storage (RAID 0). NOTE: If an Extended Storage hard drive fails, all data is lost. It is recommended you use Redundant Storage in order to have backup data in case a hard drive fails. 6. Enter your username and password to verify your credentials. 7. Click Format Now.
Special Technical Options Window You can perform maintenance tasks through the Special Technical Options window using only the Rialto™ analytic appliance's IP address. Important: To use this feature, you must know the correct IP address or you may affect the wrong analytic appliance. You can find an analytic appliance's IP address by viewing the analytic appliance's information. To do so, complete the steps in Displaying Camera Information on page 40.
1. Select HTTPS:// or http:// and enter the IP address or network name. 2. Select the type of analytic appliance from the drop-down menu. 3. If the analytic appliance has different login credentials than your current account, enter the username and password specific for that analytic appliance. 4. Click Test Now to test the connection. The status of the connection will show at the bottom of the Special Technical Options window.
3. Click Upgrade Nowand confirm that you want to upgrade. Restarting an Analytic Appliance using Special Technical Options NOTE: While the analytic appliance is restarting it will not be available in View. 1. Enter the analytic appliance's IP address or network name. 2. Click Restart Now.
Appendix Available User Permissions Permission Description Acknowledge alarms, manually activate alarm output Allows the user to acknowledge alarms and use the Alarm Output button when enabled. Acknowledge alarms without review Allows the user to acknowledge alarms without first reviewing the alarm event. Mark alarms as false Allows the user to mark an alarm event as false. View historic video Allows the user to view archived video after performing a search.
List of Activities for Rules Activity Description When an object is present in the set Region of Interest, an alarm will trigger. Object is present in a Region of Interest l Object is not present in the Region of Interest Set Minimum time before triggering to be alerted only after the object is present for a certain amount of time. An object is not present in the set Region of Interest, an alarm will trigger.
Interest will trigger. Multiple objects leave a Region of Interest When a set number of objects leaves a Region of Interest, an alarm will trigger. Object is loitering in Region of Interest When an object remains in a Region of Interest for a set amount of time, an alarm will trigger. Object does not have to be stationary as long as they remain within the ROI. When an object remains stationary in a Region of Interest.
